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Airtel Complaints & Reviews

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Updated: May 20, 2026
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Airtel reviews & complaints page 2136

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D
dishtvuae
Sep 24, 2012
Resolved
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Dear Sir/Madam

Form almost one week i am struggling for Airtel dth service i had recharged
also but still in the screen appearing same thing Error code 6 Sir kindly
resolve our problem the set up box is on
at 101 star-Plus

AIRTEL VC [protected]
STB ID [protected]
IN SET UP BOX (SERIAL NO OF STB) 1910806
CUSTOMER NAME RAM JOSHI

KINDS REGARDS ZOHAIB-ALI
Aug 13, 2020
Complaint marked as Resolved 
thanks my problem is solved but after too much trouble it is solved
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    R
    Ravi Kumar
    from Gobichettipalayam, Tamil Nadu
    Sep 23, 2012
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    Address: Karnataka

    Hi ,

    Dis is Ravi,I buy the new Airtel SIM on[protected] ,The Mobile number is [protected].Last 15 days on wards am unable to getting incoming and out going calls to any Network.I got a message re-submission of documents on[protected]Saturday) ,Then i will submit the Proof on[protected]Monday).
    I will go to Airtel office Then i will ask about the issue But they can said that u r Number is Recycled then u take a New Number.I asked in Airtel office(KR PURAM,BANGALORE) Member, am using the SIM last 2 months with out inform to me how u Deactivate my SIM.But they said that we are not responsible for the problem u go head office.Please resolve my problem.this number is Very Very important to me.
    Please replay to My mail: [protected]@gmail.com

    Thanks
    RAVI
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      V
      Vinayak91
      Sep 23, 2012
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      Address: Bangalore, Karnataka

      Sir! I'v lost around 165rupees in 4days. I have been constantly harassed with ths kind of deductions in the past too. Plz, resolve and help me.
      Thanking you, Sir.

      Vinayak
      [protected]
      Sir! I am tired of this service provider. They have deducted my balance yet again. I hav lost lot of money in past and losing. For now, they have deducted 90rupees in 3 succesive deductions. I used its service for ths long coz of its beta network support. But, i'm tired with ths frequent deductions. After ths i'm thinking to change to any beta alternative. Plz, resolve this issue.

      And thanks for all your support in the past. Its definitely a best forum for consumer grievances.
      Thanking you, Sir.
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        D
        dhanasekar772
        from Chennai, Tamil Nadu
        Sep 23, 2012
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        Address: Tiruvallur, Tamil Nadu

        Hi Sir,

        Today i have done the msg to close one during evening time for that the Airtel service provider have deducted rs 3 for 2 msg, but i put the msg booster rs 60 its a two month validity (Local & National).

        Even yesterday they have deducted 3 rs while calling to customer care they didnt give proper reason said that i msg to Andhra pradesh no, but i used send msg to other state even i have the booster validity. after the clarification they have been re debited rs 3..

        But today i made call to customer service they didnt give proper information while asking they dropper the call, again i tried to customer care but they said that i made call to AP No really i didnt make call hole day, but they didnt agree and they said unknown no which i didnt have it right no.

        This is unfair & i didnt expect it from the airtel service provider...
        Aug 13, 2020
        Complaint marked as Resolved 
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          D
          durgatiwari
          from Imphal, Manipur
          Sep 23, 2012
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          Address: Gautam Buddha Nagar, Uttar Pradesh

          Dear sir

          My mobile no. is [protected] from Ariel. I am using the Internet mobile. sum services has been activate in my number. i am do the complaining Ariel customer complaint no.198 in 3 time but Ariel has been renewed services & deducted the charges from my mobile no. bollywood. fusion service is activate in number.i want close this service but Ariel has been renewed this service and deducted. the charges after 5minutes or some time before complaint.
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            A
            ashok k rana
            from Mumbai, Maharashtra
            Sep 23, 2012
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            Address: Chennai, Tamil Nadu

            SIR,
            DIGITAL CONNECTION INSTALLED ON 20 JUN 10. NO DEFECT WAS OBSERVED TILL THE TIME NEW SATELLITE POSITIONED CHANGED. COMPANY TECHNICIAN WAS UNABLE TO SOLVE THE ONE TIME FREE INSTALLATION / FITMENT OF DISH ANTENNA AS THE SATELLITE POSITIONED HAS CHANGED. REPEATED COMPLAIN WAS LODGED FROM THAT DAY ONWARD. IN THE MEAN TIME COMPANY TECHNICIAN MR. SHAM MOB NO [protected] (AIRTEL) HAS CHARGED 260 FOR REPLACING THE ANTENNA RECEPTOR (ATTACHED WITH ANTENNA TO RECEIVE GOOD SIGNAL) , BUT THE PROBLEM WAS STILL EXISTING. AT LAST AGAIN COMPLAIN WAS LODGED ON 13 SEP 12 AND WAS RESOLVED ON 21 SEP 12 BY CHARGING 350 AS SHIFTING THE ANTENNA TO 05 METER DISTANCE OF SAME AREA, WHEREAS IT WAS SHOULD BE ONE TIME FREE AS THE SATELLITE POSITIONED HAS CHANGED. IT IS REQUESTED THAT THE AMOUNT FOR THE NON OPERATIONAL DAY TO BE CREDITED IN MY AIRTEL DIGITAL ACCOUNT [protected].
            NAME & ADDRESS ASHOK KUMAR RANA , PLOT NO 27,1ST STREET PERUMAL NAGAR, ULAGRAM VILLAGE, NAGANALLUR POST, CHENNAI 600 061.
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              P
              pradippatra90
              from Kolkata, West Bengal
              Sep 23, 2012
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              Address: North 24 Parganas, West Bengal

              Dear Sir/Madam,

              I have been getting a call from [protected] EVERY DAY - sometimes more than once - for the last 5 month !!!!.Called back, rings, no pickup

              Please lodge a complaint against above number and request to revert with the details of the person if possible.

              Thanks & Best Regards,
              Pradip Patra
              Kolkata (West Bengal)
              Cell:+91 [protected]
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                A
                Amarjit Sandhu
                from Mohali, Punjab
                Sep 23, 2012
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                Address: Chandigarh, Chandigarh

                i have ordered for Magnum1M790 plan and paid Rs.1790/= on line, which is yet to be installed and I intend to change it into Mega Pack 12 Month plan for Rs.4680/= and ready to pay difference amount of Rs.2680/= before commencement of connection. I tried twice on Customer Care number, but
                nobody knows how to do it, even a senior executive, who asked me recharge online, which is for existing running plan, whereas I want to change my plan before installation. I do not know what type of customer service they are providing and to whom I should contact in airtel. My registered e-mail id is [protected]@gmail.com and registered phone 91+[protected]
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                  V
                  vikasbinyala
                  from Jahangirpur, Uttar Pradesh
                  Sep 23, 2012
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                  Address: Sikar, Rajasthan

                  All family member have airtel connection. And we have problem with network. Now it is regularly reduce low frequency of network. We are not easy to talk each other. If this action will not take by company then we have to move other. Do as soon as possible. And reply within one week.

                  Thanks
                  Namaste (vikasbinyala),

                  This is to inform you that your concern listed on 22 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


                  We assure you that we are committed to resolving the issue to your satisfaction

                  Regards
                  Arpit Dixit
                  Airtel Presence (Airtel Customer Service Team)
                  Bharti Airtel Ltd
                  [protected]@in.airtel.com

                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                    R
                    rajni malik
                    from Delhi, Delhi
                    Sep 22, 2012
                    Resolved
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                    Resolved

                    Address: Gurgaon, Haryana

                    Please TRANSFER MY FIXEDLINE and BROADBAND NO.[protected] in name of my brother in law MR- S.R.MALIK as I have moved out from this place. As directed I have already deposited necessary transfer fee of Rs. 500. Please do the needful at earliest and acknowledge.
                    Aug 13, 2020
                    Complaint marked as Resolved 

                    AirTel — TRANSFER OF CONNECTION

                    I shifted my house on 01 Aug 2008 & requested to transfer my MULTIPLE connection (phone no [protected]) on 07 aug 08 vide request no 31339 dated 07 aug 08 Application recieved by DS Tomar in Airtel Webworld at Phool Bag Gwalior (MP) I contected many times at Phone No [protected] but got reply that it is not possible because of objection by your neighbour as he did not permitt us to lay the cable. I spoke to my neighbour he was agreed. once again I visited the Webworld after a week and requested them to do it faster he took action at the same time but their was no response from other end. I also conformed about charges. He told that company reserve seven days for work but if not able to connect than there will be no billing against such connection. Now after a long wait I have taken connection from BSNL As I checked my old account of Airtel I saw a bill for Rs 616/- for the period from 02 aug 08 to 01 sep 08 So I request you to look in to the matter seriously & resolve this issue.
                    Thanking you
                    AL DHARIWAL

                    AirTel — airtel 121

                    i want to deactivate my number bcoz you people are not able to solve my problem in connection with unwanted services resulting wrong bill my no is [protected]
                    Dear Sir,
                    last two months bill are send by you after due date with late fee calculated so you are request to take the necessary action and do the needdull
                    NOTE : My bill plan is under RCUG -- [protected] & [protected]
                    121 (9) discannot

                    AirTel — 121

                    dear sir

                    mera customer care no.121 2 mahino sebandh hai mene 198 no.par compalint ki lekin koi jawab nahi mila Aap mera customer care no.121 suru karawaiye

                    pathan sohilkhan
                    [protected]
                    Sir i have no activation of music pack but i am charhing in every 10 days .And i not activated hello tune my hello tune is activated and i charge in a month Rs60 for hello tune so please take a request and eriff it . Thankyou

                    [email protected] — TRANSFER OF CONNECTION

                    Please TRANSFER MY FIXEDLINE and BROADBAND NO.[protected] in name of my brother in law MR- S.R.MALIK as I have moved out from this place. As directed I have already deposited necessary transfer fee of Rs. 500.Please do the needful at earliest and acknowledge.
                    please dont consider this request. The same request has been submitted by the name of RAJNI MALIK (that one is to be considered)
                    Namaste Mr.Malik,

                    This is to inform you that your concern listed on 22 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                    Regards
                    Arpit Dixit
                    Airtel Presence (Airtel Customer Service Team)
                    Bharti Airtel Ltd
                    [protected]@in.airtel.com
                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                    i want to know that who had made a payment of Rs1000 in my bill of mobile number [protected] kindly send me the details on my pre update email id i.e. [protected]@gmail.com
                    I have not received hard copy of my monthly bill for[protected]. I got phone call from your operator to submit the bill. Please make sure to drop the bill in my post box and not to give to any guard of RWA.

                    With best regards,

                    Sulbha Khanna
                    I have not received the hard copy of my monthly bill for[protected]. Please make sure to deliver the bill at my home and not to handover to any body else including guard.
                    after writing on most of airtel services, from 7th feb onwards till date my problem has not been resolved till now, refrence no.29101612 nd ref no. 28868284, ref no.29359006 ref no.29358900, complain id[protected] what more no body is responding, im paying for services not for airtel to fool me around, i wud have rated u if there is 0 star?i want all extra money u have charged me for not updating my speed from when ?u only know .i have asked for disconnection from 7th feb but nothing is been done.ur seniors dosen;t seems to be serious
                    plz change my plane and activate 549 combo plane


                    regards
                    satendra pachoriya
                    it is to inform that on my landline no i.e no [protected] high speed 50 GB plan has activated wrongly.i have talked to your customer care([protected]) in night as well as in the morning but i did not find suitable solution.So i request u to deactivate this plan asap otherwise i have no alternative of cutting this broadband connection.
                    I have shifted to a new address and i am facing network problem. no range at all. please fix my problem asap as i am not able to use net as well as make phone calls and receive phone calls. The city is same but location is different. thankyou. no is [protected]
                    we have to shift in our New office in same Bldg. our land line number is[protected], and a/c no.is 16240484, And Installation address is
                    Dreamline colonisers & Developers, 307 4th flr, westend mall, Janakpuri West, Near Janakpuri west metro station, New Delhi-110058, we have been already submitted the query about it, even we have the reference no.LB[protected], But till date we have no any status,
                    Sir,
                    I am working as Asst. Director in central Water Commission and I have been transferred from New Delhi to Bangalore. I am having Airtel post paid mobile No.[protected], A/C No.[protected]. It is informed by the Airtel relationship centre at Satya Niketan that the same No. can not be changed from Delhi region to Bangalore region . As for as my knowledge according to TRAI the same number can be used any where in INdia by tranferring the connection from one region to another. Please confirm
                    S. Maria Leno
                    e-mail: [protected]@yahoo.in
                    Hi Team,

                    I have bought corporate offer Datacard and 500 rupees is refundable scheme. i want to deactivate the data card now. My Data card no : [protected]. I am in abroad now. i will not use this hereafter.

                    already i have asked your team to deactivate on 22 - Apr - 2013 through my friend.they have told that blood relation people only can deactivate and asked me to drop message to [protected]@in.airtel.com

                    so, please consider this request and deactivate the data card.

                    thanks,
                    Mari Ilavarasi
                    r.pandiya raja. tel no:[protected]
                    our complaints is u activated pc server connect and u put fine for that rs.85 for 8 months. we dnt knw that u activated nw ly they say to me...and i cal airtel customer that nt satisfy...so plz deactivate and cancel that amount sir plz...i[censored] nt means we can go alternate connection ly...and we are nt say to activate this connection sir...kindly deactivate that amount...
                    Hi Team,

                    I want to deactivate the wi-fi connection. My Account Number is 16111501 and my airtel Number is [protected]. I am in abroad now. i will not use this hereafter.

                    So, please consider this request and deactivate the connection.

                    Thanks,
                    Twinkle Upadhyay
                    I want to deactivate my airtel postpaid number [protected]
                    Please deactvate it immediately.
                    Email ID:sudheer07.[protected]@gmail.com




                    regards,
                    sudheer kumar
                    Hi Team,
                    My a/c no is [protected] and my airtel no is [protected].
                    I have already called at 198 to request for resetting the user-id and password for online bill submission.
                    They told that they have send me the same at my mobile but I did not get that.
                    Please send the same at my mail id as well as my mobile no as early as possible.

                    email-id:[protected]@gmail.com

                    Thanks,
                    Aparajita Bhowmik
                    Hi

                    Pls send me online form to change the landline number. Or change from one to another name.
                    Hi

                    Pls send me online form to change the landline number. Or change from one to another name
                    Regards,

                    SHARWAN
                    NO.[protected]
                    HI

                    PLS SEND ME ONLINE FORM TO CHANE LANDLINE NUMBER & CHANGE FROM ONE TO ANOTHER NAME.
                    pls let me know how to get my airtel nos in corporate plan and what are the benefits of Corporate Plan. My nos are [protected], [protected], [protected], [protected], [protected], [protected]
                    Respected sir,
                    I want to change my cug99 plan, and connect the 249cug plan, i request you sir to do as early as possible.
                    Thanking u,
                    Nagasri,
                    MDP
                    Dear Airtel,
                    I have a 3G Internet card with postpaid number [protected] which has been bought in Srinagar, JK.Since i have been shifted from there, i requested to deactivate the same through my staff but they informed me that i have to be physically present there or can do it by sending a message to [protected]@in.airtel.com. so please consider this request and deactivate the same.
                    M.Raju
                    [protected]@yahoo.co.in
                    Dear sir / madam,

                    i am jyoti kumari gupta wants to discontiune my dongal and netconnection hence for further, due to some reason and paid billed and
                    unbilled amount also... my postpaid connection number is [protected]...please do the needfull..

                    thanks,
                    regards,
                    jyoti gupta
                    Please shift my land line and broad band connection of phone No[protected]
                    from :
                    Flat No 102, "Sona Avinash Enclave C-103, Savitri Path Bapu Nagar Jaipur Pin Code 302015
                    to :
                    Flat No 301, C-101 A, Moti Marg, Bapu Nagar Jaipur Pin Code 302015
                    as I have shifted my residance.

                    VISHNU DATTA SHARMA
                    MOBILE No[protected]
                    I am having an Airtel Post Paid Mob connection No. [protected] and using in New Delhi area since last two years. Now I am transfered to North East. and accordingly I am shifting to Nagaland shortly. I am interested to keep my above mob connection No. [protected] at North East region also for the continuation of my friends connectivity and other private uses. Therefore kindly let me know that how I can keep my mob connection activated in NE region and accordingly the payments dues please.
                    My e-mail is www.[protected]@gmail.com
                    Regards
                    Thanks
                    R Rajeevan Pillai
                    I have fixed airtel line [protected] at C-2625, Sushant Lok-1 in the name of Mr.R.P.Sharma. I visited your office at Galleria, DLF paid Rs500/- for a new connection. When the installer came we called 121 to cancel the old connection. But the person responding from other side argued as to why should I disconnect my fixed line which is more than 8 years, instead I will be provided a router free of cost and paid my pending bill of Rs.1670/- This matter is hanging fire since last seven days and no body is responding and my SR is cancelled. I am told that the phone number they have on record [protected] is not responding. I have advised them this phone number is defunct and belongs to my wife who is divorced and does not live with me. I updated my phone number [protected] umpteenth number of time but in vain. I do not want to be at your mercy and would like to severe connection with airtel and go to IDEA or my a data card if this service is not provided within next 6 hours. Let me tell you your staff is dumb with zero IQ.
                    I use this number last seven more years, I get 25 GB per month, I pay the bill monthly thousand above, other net works, example MTS also same bill payment give 40 GB so please provide 40 GB to me for same payment, I expect 40 GB shortly.Am add extra voice plan also.so am pay 1300 above, so please provide 40 GB
                    I use this number last seven more years, I get 25 GB per month, I pay
                    the bill monthly thousand above, other net works, example MTS also same
                    bill payment
                    give 40 GB so please provide 40 GB to me for same payment, I expect 40
                    GB shortly.Am add extra voice plan also.so am pay 1300 above, so please
                    provide 40 GB
                    MY NAME;SATHISH KUMAR
                    CONNECTION NAME ;SRIDEVI
                    BROADBAND NUMBER ;[protected]
                    MOBILE NUMBER ;[protected]
                    hi,
                    already i have broad band connection in erode[protected] i want shift my connection in new address in nagapattinam,
                    the address is
                    no 3, sankara vinayakar kovil, keel santhu,
                    velipalayam, (near csc computer education),
                    nagapattinam- 611001
                    please change my plan. what is the plan in airtel network? plz call me
                    Amazing bio-tech pvt.ltd

                    Respected sir,
                    We're currently using this number[protected]. We came for three months using a Rs.799 plan, which passed the bills are paid. We asked to change it to their officials have expressed many times. For the last two months of Rs.1099, our program has changed that. We're using a sufficient amount. So please give us the lowest humbly urge the implementation of the old system back. And just to give us the necessary information. Is pleased to inform the other perks that do not give us. Until then, we'll declare you need us to change our plans. If the problem persists, we will once again have the opportunity to break this link is pleased to inform the.

                    Thanking you
                    Connectin number :[protected]
                    Name : Amazing bio tech pvt ltd.
                    My No is [protected] and am interested to change my PLAN to minimum.
                    Please advise the Minimum chargeable Plan with Internet facility.
                    I can be contacted on either [protected] or [protected] to discuss the new offer.
                    Best Wishes
                    Girish
                    I AM USING BROADBAND INTERNET SERVICE THROUGH LANDLINE PHONE FOR THE THREE YEARS WITH 1199 PLAN. I WANT WI-FI INTERNET SERVICE FOR MY LAPTOP ALSO.WHAT CAN DO FOR THIS?
                    I HAD APPLIED FOR PORTING MY MBL NO [protected] FROM LOOP TO AIRTEL.IHAVE INSERTEDAIRTEL SIM-[protected]--IMSI [protected]
                    MY LOOP SIM HAS BEEN DEACTIVATED KINDLY ARRANGE TO ACTIVATE AIRTEL SIM CARD. MY CARD IS POST PAID CARD.
                    PL.DO THE NEEDFUL AT YOUR EARLIEST AND OBLIGE
                    hello,

                    my broadband account no- [protected]. Please disconnect the connection immediately .

                    thanks,
                    chinmaya deepak
                    Dear sir,
                    I would like surrender my airtel data card no - [protected]. Due to improper signal in my current location, I am not able to work for past two months. So I can't pay for my outstanding due. Kindly do the needful.


                    Regards,
                    R.Darwin.
                    Hi this Kalaivani. I have activate moto e offer on 11.1.2015. Its s two month offer. But itit didnt activate on my mobile for 2nd month
                    MY OLD ACCOUT NUMBER = [protected] THIS ACCOUT BALANCE 2121 I M PAID CHEAK FOR PAY

                    MY NEW CONNECTION NO. [protected] THIS ACCOUNT IS 15 DAYS USE THAN DISCONNECT PLEASE CHEK THIS

                    CONT MY NO = [protected]
                    MY OLD ACCOUT NUMBER = [protected] THIS ACCOUT BALANCE 2121 I M PAID CHEAK FOR PAY

                    MY NEW CONNECTION NO. [protected] THIS ACCOUNT IS 15 DAYS USE THAN DISCONNECT PLEASE CHEK THIS

                    CON MY NO...[protected]
                    Very bad and froud company..
                    Dear Airtel,

                    my broadband account no- [protected]. Please disconnect the connection immediately .

                    thanks,

                    SEENU.L
                    change my adress please
                    respected sir,
                    mene newspaper me se advertise dekhke contact kiya airtel company jo banglore me he uska address LTD no.55 jayashri towers, beside jayadevi hospital, banglore. mene usme pahle registration ke liye 2050 rs. pay kiye he aur 7550/- rs. job 6od ne ke bad muje vapas karne vale paise bhi mene pay kiye he fir usne mere ko 12600 /- pay karvaye vo government tax ke liye. uske bad usne muje 19200 pay karvaye fir 11900pay kiye fir 17900 pay karvaye bad me usne firse 18400 pay karvaye ab muje aage paise nhi bharne the eske liye sab paise refund manga to usne mere ko refund charge ka 8960 /- pay karne ko bola ab vo bhi pay kiye to usne bola ki ab pancard no. do or me abhi student hu to pancard nhi to usne bola ki 14950 /- pay karne ko bola ye sabhi aapke company ne liya he kya
                    sir hum middle family se belong karte he or etne sre paise hamare pass na hone ke bavjud etna sara paise job ke liye pay kiya ab mere ko kya karna he ab aap company vale log hi batavo .muje apki help chahiye kyuki mere ko dusro se liye huve paise bhi return karne he . aapki company kya esa hi sabka paisa kha jati he? reply me fast .

                    i request you ki aap mere ko call karonge.
                    my no. [protected]
                    my name is dhara pansuriya from surat.
                    I want to deactivate my data card Airtel No .[protected]. So kindly proceed my request immediately.
                    Dharmendra v.'s reply, Mar 16, 2017
                    i will not repay billing amount next in sesson..
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                      A
                      adityadugar
                      from Hyderabad, Telangana
                      Sep 22, 2012
                      Resolved
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                      Resolved

                      Address: Rangareddy, Andhra Pradesh

                      Hi

                      I have a 8 mbps 30 Gb connection. Even though I still have 3 gb left in my balance and only 3 days remaining in my billing cycle, I am constantly getting the Airtel Smartbytes redirects hijacking my browsing experience. I have already opted multiple times that I would like to continue using my plan and not use smartbytes options (atleast 15 times in the last 2 days). It has also resulted in a failed credit card transaction where my card got charged and transaction didn't get completed thanks to the very timely smartbytes redirect. In the last 10 minutes, I have gotten these alerts 6 times which is ridiculous. Which part of "I want to continue as per my plan" option you dont understand? I would like to disable the smartbytes alert as I dont intend to use this service ever.

                      Please cancel/deactivate the smartbytes alerts for my connection immediately.

                      Thanks,
                      Aditya
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Namaste Aditya,

                      This is to inform you that your concern listed on 22 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


                      We assure you that we are committed to resolving the issue to your satisfaction

                      Regards
                      Arpit Dixit
                      Airtel Presence (Airtel Customer Service Team)
                      Bharti Airtel Ltd
                      [protected]@in.airtel.com

                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                      I have been using Airtel smartbytes from long time and never faced any issue. But it is good to know if there is an issue.
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                        R
                        Ranjeet Singh 55
                        from Delhi, Delhi
                        Sep 22, 2012
                        Resolved
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                        Resolved

                        Address: East Delhi, Delhi

                        Dear sir, I recharged my Airtel Digital TV from net banking of bank sbi A/C no 3XXXXXX5637 amount has deducted of Rs,180, but recharged has fail please pay back my money as soon as possible. My order no.[protected]

                        CCA12IKNA225IGC9460862 TRANSFER TO [protected] AVENUES INDIA PRIVATE
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        AirTel — Airtel Mobile TV

                        Hi,
                        On 28th may, Airtel TV activated from my mobile.I deactivated the service on the same day. But on june 2nd i got a meesage from AD-54321 saying "Thanks for using Airtel TV subscription service from Airtel.You have been charged Rs 30.". I called airtel customer care and deactivated the service again.The amount (Rs 30) also refunded.Again on 6th june i got a message from AD-54321 saying "Thanks for using Airtel TV subscription service from Airtel.You have been charged Rs 28." When i called customer care they said, they will deactivate the service and will refund the amount. But till now i didnt get the deactivation message or refund amount. just got a message saying request reference number is CBDMT[protected]. Now iam not even able to contact customer care. It seems like they blocked my number.Could you please help me to resolve the issue. My Mobile number is [protected].

                        Thanks & Regards,
                        Arun K
                        yes..now the issue is resolved. Many thanks for your help

                        Regards,
                        Arun
                        Namaste Mr.Singh,

                        This is to inform you that your concern listed on 22 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                        For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                        Regards
                        Arpit Dixit
                        Airtel Presence (Airtel Customer Service Team)
                        Bharti Airtel Ltd
                        [protected]@in.airtel.com
                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                          V
                          Vishal M
                          from Pune, Maharashtra
                          Sep 22, 2012
                          Resolved
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                          Resolved

                          Address: Basti, Uttar Pradesh

                          Hi Team,I got a sms every month say my sms pack is on auto renewal even though I do not want this plan repedly since last four month but unable to deactivate it.I called up customer care so many times and they asked me that they did it and will be affected within 24 hrs but again-again airtel is charing for activation without taking my confirmation if this is the way to implement the plan I think this is very rediculous way and one more think airtel is not at all customer friendly....Request you please look into it and de-activate this service as soon as possible and re-fund my all deduce mony.
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          Airtel — renewal of Brazilian pack

                          Despite informing 5/6 times for stoping renewal of subscription of Brazillian Pack on airtel customer care on 121 , I get a SMS on my mobile [protected] that subscription has been renewed and I have been charged Rs 1 for the same. Pl stop renewal of brazillian pack and refund the money.

                          AirTel — deactivation of sms

                          sir i'm chared by rs 1.5 per day for love tips sms i really want to deactivate it but your customer care agents not doing so, i never activate this it automatically activated on my number.
                          please deactivate it as soon as possible.my cell no is [protected].

                          Airtel — RE-SMS PACK

                          At now my won 100 sms pack not update,so I cant use sms.In previous day, I won 100 sms but no use this sms,when i connect customer care,I could not connect custmor care.so please solve my problem my MO -[protected]

                          Airtel — automatic SMS pack activation

                          Sir,
                          I, Tarapada De am an Airtel customer (Mob No [protected]).My mobile is registered for Do Not Distrub. Automatically Airtel has activated so many packs like Pooja Room daily alerts,Devotional Combo Pack,Com Jnc,Cricket Commentary pack, Advanced Cricket Pack etc on 16 Jan12. When I have spoken with the Customer Care Execuitive for the reason they replied that a request had been generated from my mobile. I have not given a call for the pack. I am harassing by Airtel Mobile service provider.Please investigate and take proper action.
                          ...
                          Namaste (Vishal M ),

                          This is to inform you that your concern listed on 22 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


                          We assure you that we are committed to resolving the issue to your satisfaction

                          Regards
                          Arpit Dixit
                          Airtel Presence (Airtel Customer Service Team)
                          Bharti Airtel Ltd
                          [protected]@in.airtel.com

                          Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                          Twitter - www.twitter.com/airtel_presence
                          Facebook - www.facebook.com/bhartiairtelltd
                          Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
                          Dear Arpit Dixit,
                          Thanks for your response !!!
                          But I am getting below error while registering my details at www.airtel.in/airtelpresence

                          "Service is down currently. Please try again later."

                          Can you share alternate way to resolve this issue at earliest.

                          Best Regards
                          Vishal M
                          Dear Arpit Dixit,

                          Today again we got the same error while registering my details

                          Request you please do something otherwise we have only one way to portbility of my airtel number...

                          Best Regards
                          Vishal M
                          Arpit/Airetel Team,

                          Its very shameful dispite of many follow up's and try to log the complain at given portal neither able to loging complain nor receive any response even you guys are sit silently as you don't know any thing but anyway this is the final mailing to you all otherwise we don't have any other option like portbility.

                          Best Regards
                          Vishal M
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                            futfyuf
                            from kovilpatti, Tamil Nadu
                            Sep 22, 2012
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                            Address: Thoothukudi, Tamil Nadu

                            sir, Airtel now worst in full talktime from other network starting 234 only or 350 boostercards very rates with low valdity other aircel min full t.t is 100 & boostercards very cheapest rates now airtel is very costlier than other network. intha lachanathula pochina students engalapol ellarum airtel vittu other network maara vendivarum. it's our biggest request for some change . recharge panni kannakattuthu...thank u..
                            Namaste (futfyuf),

                            This is to inform you that your concern listed on 22 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


                            We assure you that we are committed to resolving the issue to your satisfaction

                            Regards
                            Arpit Dixit
                            Airtel Presence (Airtel Customer Service Team)
                            Bharti Airtel Ltd
                            [protected]@in.airtel.com

                            Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
                            Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                              D
                              dassujoy2
                              from Kolkata, West Bengal
                              Sep 22, 2012
                              Resolved
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                              Resolved

                              Address: North 24 Parganas, West Bengal

                              Dear Sir,
                              My Airtel mobile number is [protected], yestarday i have done 250/-(trans id:[protected]) recharge but no balance are showing in my main a/c so i enquery your call center they told me this is a "money offer" recharge but my mobile number is not registered in "money offer" scheme so why the recharge balance transfer to 3g scheme? and also i inform you that my mobile device not supported 3g internet and i dont wants use any 3g connection so please send balance in my mobile number [protected] againts this recharge 250/-(trans id:[protected]).

                              My Recharge details are:

                              Recharge Amount: 250/-

                              transid:[protected]

                              Regards,
                              Subhas Das
                              [protected] / [protected]
                              Aug 13, 2020
                              Complaint marked as Resolved 

                              Airtel — BALANCE DISPUTING

                              Dear Sir,
                              My Airtel mobile number is [protected], yestarday i have done 250/-(trans id:[protected]) recharge but no balance are showing in my main a/c so i enquery your call center they told me this is a "money offer" recharge but my mobile number is not registered in "money offer" scheme so why the recharge balance transfer to 3g scheme? and also i inform you that my mobile device not supported 3g internet and i dont wants use any 3g connection so please send balance in my mobile number [protected] againts this recharge 250/-(trans id:[protected]).

                              My Recharge details are:

                              Recharge Amount: 250/-

                              transid:[protected]

                              Regards,
                              Subhas Das
                              [protected] / [protected]
                              Namaste Mr.Das,

                              This is to inform you that your concern listed on 22 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                              For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                              Regards
                              Arpit Dixit
                              Airtel Presence (Airtel Customer Service Team)
                              Bharti Airtel Ltd
                              [protected]@in.airtel.com
                              Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
                              Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                C
                                CHANDER SHEKHAR1971
                                from Panipat, Haryana
                                Sep 22, 2012
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                                Address: Ludhiana, Punjab

                                our new connection dt 30.08.2012 & fixed line no[protected] pls arrange the new normal modem and connect the telephone wire its long time i call u r technician but u r not response u r technician pls clear our complaint

                                thanks
                                Namaste (CHANDER SHEKHAR1971),

                                This is to inform you that your concern listed on 22 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                                Regards
                                Arpit Dixit
                                Airtel Presence (Airtel Customer Service Team)
                                Bharti Airtel Ltd
                                [protected]@in.airtel.com
                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                  T
                                  tlhc
                                  from Ahmedabad, Gujarat
                                  Sep 22, 2012
                                  Resolved
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                                  Resolved

                                  Address: Ahmedabad, Gujarat

                                  Hi




                                  My Name is Manish Pathak i am using four numbers of airtel [protected],[protected], [protected], [protected] & as a premier customer i am using airtel services. suddenly i just got a call from this numbers [protected]/59/61
                                  as per she is talking with me her name is neha malhotra & she is calling behalf of airtel company Delhi. She is using abusive language with my family with my friends with me also. i dont know what exactly airtel company is going to do b coz of this kind of things i have not experienced ever with any company. & i am going to disconnect all numbers.


                                  and most important thing she has my all call details. & she is calling every one and using abusive language..


                                  So please kindly take a strict action againts them.





                                  Thanks & Regards
                                  Manish Pathak
                                  [protected]
                                  [protected]
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Namaste Mr.Pathak,

                                  This is to inform you that your concern listed on 22 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                  For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                                  Regards
                                  Arpit Dixit
                                  Airtel Presence (Airtel Customer Service Team)
                                  Bharti Airtel Ltd
                                  [protected]@in.airtel.com
                                  Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                  Twitter - www.twitter.com/airtel_presence
                                  Facebook - www.facebook.com/bhartiairtelltd
                                  Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                    G
                                    gian1974
                                    Sep 22, 2012
                                    Resolved
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                                    Resolved

                                    Address: Faridabad, Haryana

                                    Myself Gian Chand Aggarwal. I have purchased 4 Nos. Airtel DTH HD Connection online direct from Airtel dated 14.8.2012. As when I have purchased, your Sales Executive Mr. Rajesh Ram & Qyamraja Sayyed in Mumbai offered me as following :-

                                    1) 4 HD Connection price will be Rs. 8869.00
                                    2) He offered me that 2 months for Rs. 275/- subscription will be free
                                    3) 4 Rebok Watches Gift purchsed payment online.
                                    4) Gift Vouchers upto Rs. 1500/-
                                    5) My booking ID 116700


                                    But its a matter of deep regret to inform you that when I have purchased 4HD connection following offered given to me to buy HD from you & I also agree for this conditions only. Mr. Rajesh Ram has irrevocably confimred me that these offered will be fulfil to me & He assured me that our online telephone has recorded in there system & if found any wrong then can me claimbale from airtel. But after pasing one month, neither I have recevied my gift nor any response from you. I am getting message from you that my subscription has expired & recharge it. Please note when your reputed sales officer committed for 2 months subscription, why this messages arise for recharge.

                                    As your company is worldwide organisation & you should fulfil your commitment immediately. I have purchased 4HD Connection only for your commited offered otherwise I was not interested to purchased your HD Connection. I am facing problem since I have purchased them. all the connection has problem, 2 connection are in service, one connection till not activate./running, second one has misdirection/signal problem. I am facing so much mently problem to purchased them.

                                    So you are requested to please send my gift offered to me without any delay & depute your enginner to check the connection properly. Please do urgently otherwse matter wil be goes to in the consumer court & you have to pay all the charges for your misguide.

                                    Now airtel customer care has told me that Mr. rajesh ram has left & he making false commitment.

                                    with thanks

                                    GIAN CHAND AGGARWAL
                                    2565, JAWAHAR COLONY
                                    (NEAR AIR FOCE MORE)
                                    N.I.T. FARIDABAD (HARYANA)
                                    TELEPHONE - [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Namaste Mr.Aggarwal,

                                    This is to inform you that your concern listed on 22 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                                    Regards
                                    Arpit Dixit
                                    Airtel Presence (Airtel Customer Service Team)
                                    Bharti Airtel Ltd
                                    [protected]@in.airtel.com
                                    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                    Twitter - www.twitter.com/airtel_presence
                                    Facebook - www.facebook.com/bhartiairtelltd
                                    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                      C
                                      Chetz
                                      from Nadapuram, Kerala
                                      Sep 22, 2012
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka

                                      Hi,

                                      I have an Airtel Prepaid connection. I was receiving some Internet based SMS Ads to my number. On opening the SMS some amount of money was deducted from my balance. On requesting multiple times by calling the airtel customer care executive to de-activate these SMS Ad messages, I continued to receive these SMSs regularly. I even lodged 2 complaints through the airtel customer care executives with the complaint numbers. Customer Care executive assured me that I wont be receiving these SMSs in future but it dint happen so. I continued the receive the SMSs daily and money getting deducted from my balance regularly.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      Namaste (Chetz),

                                      This is to inform you that your concern listed on 22 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


                                      We assure you that we are committed to resolving the issue to your satisfaction

                                      Regards
                                      Arpit Dixit
                                      Airtel Presence (Airtel Customer Service Team)
                                      Bharti Airtel Ltd
                                      [protected]@in.airtel.com

                                      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                                      Twitter - www.twitter.com/airtel_presence
                                      Facebook - www.facebook.com/bhartiairtelltd
                                      Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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                                        V
                                        vijeshpvalappil
                                        Sep 22, 2012
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                                        I am using airtel sim card ([protected]) as roaming in Qatar, the problem is I am receiving mms but cannot retrieve it.
                                        Namaste (Vijeshpvalappil),

                                        This is to inform you that your concern listed on 22 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

                                        For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

                                        Regards
                                        Arpit Dixit
                                        Airtel Presence (Airtel Customer Service Team)
                                        Bharti Airtel Ltd
                                        [protected]@in.airtel.com
                                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
                                        Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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