Airtel Complaints & Reviews

Namaste (kadirscorpio),

This is to inform you that your concern listed on 21 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
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I have not received any reply since 26/SEP.



Great

Bharti Airtel — Unexpected charges

Hello All,

Do you think that the data charge increased by Airtel is fair at the rate of 30p/20KB which is around Rs. 15/MB. Is TRAI looking at Airtel at all. They are irritating their customers day by day.
Why the common man should suffer.
Please look at it its not 3G data its 2G data which is 1000 times slow than 3G speeds.

I am complaining on behalf of whole India wherever this tarrif has to be implemented from 5th january.

very rude

Namaste (chintucharlie),

This is to inform you that your concern listed on 21 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Airtel Broadband Connection — not refunding the money on time

I have applied for the airtel broadband connection through airtel's marketing boy.. He took documents from me and said that this are sufficent for address proof and taken 2000/- Rs. in advance of the scheme i selected...
Then they said that as per the company policy these documents are not sufficent and you need more documents.. On this i said that "i don't wont the connection and give my money back"...Then they said that " We are keen giving you the connection for this you have to do little more effort"
The effort was to change my address and make a fake address on the stamp paper and submit to them...
But i was on my word saing that i wont my money back...
Then they told me " ok then we have put your form in cancellation list and u will get money within 45 days through check"...
After 35 days mean on today when i called them then they said that we havent put your form in cancellation... so now we are putting it and you will get check within 30 days...they are giving me days after days...What to do please help!!!

Dear sir,
My caf.no. is 2340445 I hav Paid whole amt of 2752rs of student plan 499rs monthly to Airtel Dhar Telecom Indore. 2 month Ago, due to some technicle reason they cancelled my connection.
Till now my money is not Refunded.
So plz Refund my money as soon as possible...

Namaste Jayanta,

This is to inform you that your concern listed on 21 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
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Namaste Mr.Subramanyan,

This is to inform you that your concern listed on 21 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Namaste Mr. Ali,

This is to inform you that your concern listed on 21 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Namaste Mr.Kotwal,

This is to inform you that your concern listed on 21 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Dear Arpit Parixit,

I have allready send my contact detail & email id as per your requirement. you say you will touch with me for your last coomment but why you did not contact me. Are you not responsible person for solve this matter? kindly give your geniune answer. You don'd move this tower. My home very near of this tower and I have not sign to build tower permission so how to build this tower? kindly give your repaly ans solve this matter as soon as possible.

Vil - Gandhli City - Amlner Dist - Jalgaon

Thanks & Regards
Sunil Kotwal
[protected]

Mr. Ranga

I have allready send my compalint dated 18.09.2012 but you are not resolve my problem. Why you not resolve our problem? my family member very disturb for tower radiation & noise. kindly give your positive repaly.

Thanks & Regars
Sunil Kotwal

tower Radiation

Dear Ranga,

I send my complaint dated 21.09.2012 allready 20 days go but You are not resolve our problem. Why you not resolve our problem kindly give your answer and why you not contacted me you have any problem with me.My family members are allready suffers many of deases. You will solve our problem or not so give your repaly. I have send all commucation mail brcause tou are fail for resolve our problem.


Thanks & Regards
Sunil Kotwal
[protected]




Dear Arpit Parixit,

I have send my contact detail as per your requirement why you are not contact me and not solve problem. You are send only computer generated mail kindly solve my problem as soon as possible niether we will take measure steps against your company.I have allready send my compalint and contact detail your Id kindly solve this problem.

Thanks & Regards
Sunil Kotwal
[protected]
4 Comments Tweet


Comments
Sep 23, 2012 by [protected]@in.airtel.com

Namaste Mr.Kotwal,

This is to inform you that your concern listed on 21 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Sep 23, 2012 by [protected]@in.airtel.com

Namaste Mr.Kotwal,

This is to inform you that your concern listed on 21 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Sep 26, 2012 by Airtel Presence

Namaste Mr.Kotwal,

This is to inform that your concern listed on 21 Sep. 2012 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Oct 2, 2012 by sunilkotwal87

Mr. Ranga

I have allready send my compalint dated 18.09.2012 but you are not resolve my problem. Why you not resolve our problem? my family member very disturb for tower radiation & noise. kindly give your positive repaly.

Thanks & Regars
Sunil Kotwal

Namaste Ms.Roy,

This is to inform you that your concern listed on 21 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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I am a subsciber of Airtel connection and my Mobile No is [protected]. I am staying in Railway Officers colony ay Punch Kuiyan Road in Connaught Place, New Delhi. The network connection is very poor in this location and it is becoming impossible to communicate properly and complete the call.
Can something be done in this regard. I shall be waiting for the response.

Airtel — Extremely poor connectivity

I am suscriber of Airtel since last 3-4 years & my cell no. is[protected]. It is extremely worst coverage that is provided by Airtel & I truly disgusted with the service.

Airtel Mobile Services — Connectivity and call drop

We live in Vaishali, Ghaziabad and all o[censored]s have a common complaint of being unable to recieve/ make a call through at one go - network connectivity is damn poor and erratic.

If by chance, if the call goes through, it disconnects within few seconds.

My suggestion that Airtel improves and boosts its network in Vaishali region.

If this does not improve, I am sure many like me will have no option but to change the service provider.

Airtel mobile connection — Poor connectivity

I stay in the ORR area (Iblur) and have complained atleast 10 times over the poor connectivity in my apartment. All the time, we get signals from various towers - ranging from Koramangala to even MG Road (as shown on the display of my phone). Signal is extremely poor and the line drops frequently - I cannot speak for more than 2 minutes without the line dropping - even from the balcony.
All these people do is promise to rectify it within 2 days and then nothing happens. My average billing is in the region of Rs. 10, 000 per month and yet these people do not seem to care.
I intend to change to another service provider.

We are one of the leading constructors in Mogappair area. Office is located on the main junction . All business development activities are being dropped due to Bad signal. For this business it is more important for us to have proper communication through out the project. Many times it has be complained but no action is being taken over towards the complaint. Please make out the possible action regarding signal .

We are one of the leading constructors in Mogappair area. My Mobile No. [protected] Office is located on the main junction . All business development activities are being dropped due to Bad signal. For this business it is more important for us to have proper communication through out the project. Many times it has be complained but no action is being taken over towards the complaint. Please make out the possible action regarding signal .

Almost from 2-3 months we are noticing that the airtel connectivity in Bangalore has become worst. For calling up other networks other than landlines we have to keep on trying and the regular answer will be connection error and even if gets connected there is every chance of voice breaking, one way speech or call loss. Repeated complaints has not improved the situation. Can something be done in this regard

Dear Sir,

I have suffered from Poor Connectivity of Airtel Network.
I can receive a call but conversation is not possible due to not transferring of the voice to each other.
I was complaint 2 times to customer care service.

Pl tell me what is the Problem?

Regards,

Ajay

Sir

This is prabhu a Business Man from Pondicherry i am having 8 Airtel connections, BroadBand and a land line my personal Mobile no is [protected] and i am having another no [protected] this no sim card was rejected by wrong Puk code we have already complaines and as perthe advice we have bought a Duplicate sim card on 05.02.09 at 7.00 pm at M/S Arun agencies Mission Street Pondicherry where in they have told us that the card will be atctvated by 06.02.09 7.00 Pm only but your coustemer care peoples told me that you card will be activated with in 2 Hours yet there is no result i am loosing my business because of the above matter why i should not go for a clime againsrt your activity and why i should not cancell all my Airtel Connection and go for a new Company who can serve me in time let me know what you are going to do awaitng for reply

Thanking you

Prabhu
Pondicherry

[protected]

at bhatinda cantt the signal of airtel is very week, inside the house there is hardly any signal..so nobody can call us..to make a call we have to come out of the house.please improve your communication.the closest airtel towers are at bharat nagar bhatinda ,punjab (i.e. 4km away),other one is at bhucho,bhatinda(i.e 5 km away).request do something fast.
presently roaming at seawoods, navi mumbai,mumbai.your signal here is also very poor and intermitently missing.

Dear All,
If you are living in the area of Road No 70. Jubilee Hills, I would not recommend to take Airtel. As the signals in this area are really bad.

After repeated complaints I get a call saying that "the signals are good on the road", which was really a surprise for me, as they expected me to take call on the road and not in the house. Where as Idea and reliance work from the same locations.

If they cannot troubleshoot the problem in the heart of the city, I am not sure how they would handle the situation in other parts.

This is just to share my experience and avoid the pain.

Waiting for the number portability.

Cheers.
Your Wellwisher

I hope something happens this year.

DEAR MADAM/SIR,

We are the suscribers of Airtel since last 3-4 years & my cell no. is [protected]. It is extremely worst coverage that is provided by Airtel & I truly disgusted with the service.



surinder singh
New Delhi

Namaste Mr.Chandok,

This is to inform you that your concern listed on 20 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Hi

I called today and was told that my complaint was closed again by the network team as resolved even though it has not been resolved stating it would take 90 days again to resolve my query. Your company failed to answer the following questions

What does airtel want us to do for 90 days?
Why was it not resolved before?
Who will compensate for inconvenience caused?
Why my complains have been closed without our consent stating it is resolved and we have been told to wait for 90 days for it to be resolved.
Why Idea is working and not yours ?
Are you ready to lose loyal customers ?

Your company did not have the courtesy to call us and inform us that the case was closed.

My question was not about why it is taking time to cancel my phone number nor there was any question about the landline as I have already moved to another provider.(Even though your people have not come to remove their equipment and wires from my property as yet when I call yesterday I was told it takes 5 days This was expected as usual) The question was why is your company treating us badly.

We cannot wait for 90 days and will be forced to move to another company soon. Please do expect to lose another 15 connections as my neighbors who are facing similar problems which are less painful than us will also be moving to Idea soon.

Regards
Gagandeep Singh Chandok
Writing behalf of Guninder Singh Chandok

From: "[protected]@in.airtel.com" <[protected]@in.airtel.com>
To: [protected]@yahoo.com
Sent: Friday, 21 September 2012 1:07 PM
Subject: Re: FRUSTRATING COMPLAINT [|BAL|Qrc220091222094311064481|]
Namaste Gagandeep Chandok,

You wrote in on 21/09/2012 with a problem regarding indoor Network coverage issue on your airtel mobile number [protected] and others regarding delay in cancellation for your airtel Land line number [protected] .

We regret for the inconvenience caused to you in this regard.

airtel has a very robust network and we have a state of the art infrastructure deployed to ensure continued services to our customers. Despite this, issues crop up in some cases due to several reasons: location of a building, topography, climatic conditions, the handset quality, to list a few.

We have registered your complaint. Your Reference number is 46043590. Our team will contact you by 27/09/2012, 02:30 PM with an update on the same.

We regret to inform you that we are unable to assist you from our end. Hence, we request you to write to us at [protected]@in.airtel.com by mentioning your land line number along with STD code in the subject line of your email.

airtel regrets the inconvenience you are experiencing. We assure you the matter will be resolved at the earliest. Your suggestions/feedback are always welcome.


Yours Sincerely,

Customer Care
Bharti airtel Limited

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[protected]Original Message[protected]
From: [protected]@yahoo.com
To: [protected]@in.airtel.com
Cc:
Sent: 20/09/2012 09:56:55 PM
Subject: Frustrating Complaint

Dear Sir

I am writing on behalf of my father Mr Guninder Singh Chandok. We are residing
in Bangalore and my father has been with your company airtel from the past 10
years plus. We have three post paid and one pre paid connection currently. The
Mobile numbers are [protected], [protected], [protected] and [protected].

We have been facing indoor network issues from the last 3 years. We complain
and the issue was resolved only partly however from the last 8 to 10 months
condition has turned from bad to worse. We have made many complains and instead
of things improving, things have turned worse. We cannot receive or make calls
inside my house and we have to stand outside at the front gate or worse on the
road. Mobile phone is suppose to be mobile and we cannot use in our house.We
cannot make or receive calls or sms at all inside my house. I get cab facility
from my office and I have missed my cab several times as they could reach me on
my mobile and have spend Rs.200 to reach office thanks to your bad network
coverage. My complains have been closed without our consent stating it is
resolved and we have been told to wait for 90 days for it to be resolved.

Surprisingly Idea mobile coverage is reaching inside my house without any
problems.Today I was told that I can move to another provider. What does airtel
want us to do for 90 days? why was it not resolved before? Who will compensate
for inconvenience caused?

Why Idea is working and not yours ? We have been paying rental charges and
getting the worse service. When we try to speak to your customer services due
to poor connectivity Call gets dropped and they do not have the courtesy to
call back. I called today 4 times and call gets dropped every time when I told
them at the start of the call that I am standing on the middle of the road and
explained the network situation as well as asked to call back if call drops. No
call backs. I was placed on hold for a long time and call dropped with
connection error message.I have spent hours on the mobile to complain as your
customer services team takes hours registering and answering my queries.Every
time call drops I have to call again and repeat my complain which is very
frustrating. We pay our bills on time and good amount of money for this bad
service and connectivity. Your technical people came to our house 3 times and
said they would resolve it in 3 days every time after which we get a call that
it would take 90 days to resolve it. Why 90 days ?

Airtel is supposed to be the number one company in India as per your customer
services team thus your company made it clear in the last 3 conversations that
you are not willing to resolve our query sooner and as per today's conversation
that you want us to leave your company.

I had landline services with you which was [protected] I have placed an request
for cancellation today as I received poor service I paid a lot for broadband
and there was no value for money. I received a good offer from any other
company who offered better speed and download capacity. There is value for
money. I called your landline team told them about the offer where I am paying
less and getting more. I was with you for more than 5 years and everything you
have only increased the prices for the plan I was under but never improved the
services for affordable prices. My landline will no longer be with you from
27th September. Now we have no other choice to move our mobile numbers to
another company as your company cannot gave a quick solution and want us to
leave. Our patience and loyalty f

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I am sorry you are wrong it was never resolved you gave us the worse service You are losing all the 4 mobile numbers and wanted to keep you informed You never resolved anything you kept repeating wait for 90 days You took money from us and gave us the worst services I hope some one is listening from trai Anyone was to ask if we would suggest Airtel we would say join with your own risk.We will never ever recommend you to anyone.

Regards
Gagan

You are Wrong!!! You did not resolve anything You have provided the worse service ever You are losing all 4 connections congrats Just wanted to keep you informed We will never recommend you to anyone You took money from us and gave the worse service Loyalty means nothing to you Airtel proved it I hope someone from TRAI is listening.

Regards
Gagandeep

This is exactly what happened to me. I am experiencing connection drops and it has been worst for last 5-6 months. I complained and they told me that they need 90 days to resolve the issue, the reason cited is they need to build a new tower in my area which is inside Bangalore city limits. I waited and when I called after 60-70 days I came to know that they had closed the case that time itself (before 2 months) stating that it is an indoor issue and resolving as per customer acceptance. What an unethical way of doing business! I have 4 mobile connections and one broadband connection and has been a loyal customer for past 7 years. I wanted to keep the numbers and hence waited till now. There is a limit, I can't wait anymore as they are looting my money without providing basic service. Goodbye Airtel.

Namaste Mr.Mehta,

This is to inform you that your concern listed on 20 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


We assure you that we are committed to resolving the issue to your satisfaction

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Namaste Basavaraj,

This is to inform you that your concern listed on 20 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


We assure you that we are committed to resolving the issue to your satisfaction

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste (ijlal),

This is to inform you that your concern listed on 20 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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hhhhhhhh

Namaste (sbrgcmd),

This is to inform you that your concern listed on 20 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


We assure you that we are committed to resolving the issue to your satisfaction

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Namaste (ssgagandeep),

This is to inform you that your concern listed on 20 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


We assure you that we are committed to resolving the issue to your satisfaction

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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SIR,
I recieved a call from no.[protected] on[protected] from a so called executive from ARC (ayurvedic research centre , chennai ) that i have won 2nd prize of airtel lucky draw , a nokia N97 mobile .They took my address & said that prize will be awarded by their company ,which i will get in 10 days on payment of Rs 1575 on recieving the parcel.
IT is more than 13 days since , but i do not get my prize ,nor do those people are picking my phone (the no. is valid) . Even I, do not know what to do .
please help.
thanks

hi sir some body call that my nomber is win by 10lakh we provid my aaccount nomer and he take 40thousand cash my account we want who is he plz help sir

RESPECTED SIR,
A PERSON WAS CALL TO ME FROM THIS NO [protected] AND HE SAID TO ME U HAVE WIN A BIKE OF RS 50, 000 AND HE ALSO GIVE THE ACCOUNT NO OF AIRTEL COMPANY THEN HE SAID TO ME PLZ PUT RS 6500 ON AIRTEL ACCOUNT NO FROM BANK OF INDIA FOR RESITRATION OF BIKE PAPER.
SO I KNOW FROM UR OFFICE IS THAT TURE YA FALSE
YOUR CUSTOMER
SANDEEP RAJ
MY NO [protected]

I HAVE RECIEVED AN SMS FROM YOUR YOUR COMPANY ON 11TH OF MAY 2011 SAYING THAT YOUR MOBILE NUMBER HAVE WON 500000 GBP ON UKCOCA COLA MOBILE DRAW. SO WANTED TO KNOW THAT IS IT TRUE? KINDLY INFORM ME. MY DETAILS ARE AS UNDER:
NAME- KUMAR PRASHANT
MOB. NO. [protected]
EMAIL ADDRESS- chandan[protected]@gmail.com

Namaste ([protected]),

We would request you to kindly ignore these calls and messages and don't revert on such messages and calls.

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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sir since 1 days i am getting a froud calls from[protected] and[protected] and telling me that i have won 25 lakhs in airtel sim lucky draw in dubai and shortlisted between 1 lakh 35 thousands people.i concerned to customer care they told me its froud.my mob no is [protected].pls guide me.what to do and how can stop this type of froud cases.

Dear Sir,
since 1 days i am getting a froud calls and Massges from[protected] and telling me that i have won 25 lakhs in airtel sim lucky draw in dubai and shortlisted between 1 lakh 35 thousands people.i concerned to customer care they told me its froud.my mob no is [protected].pls guide me.what to do and how can stop this type of froud cases.

Namaste(ravikumar99101),

This is to inform you that your concern listed on 17 Oct 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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sir,
I had made a recharge of Rs: 90 .Transaction ID:[protected].
on date 9th jun 2008. before doing this I inquired about its call charges but still my local land line call cost me Rs 1.00 per minute which should be Rs.0.50 per minute. I made coplaint in airtel customer care but they didn't solve my problem.

Airtel — over priced recharge coupons

To whom so ever it may concern,
I would like put forward the grievances of me and many other customers who venture out to buy recharge coupons from their local grocery stores in my city of hyderabad.The main problem is that they generally charge a rupee more than the M.R.P which by law is illegal.its not just a question of one rupee or one customer. there a number of shops that sell recharge coupons for a price which is more than the M.R.P..i would request the concerned authorities to look into the matter because they are not only fleecing us customers but also bringing the mobile phone service provider a bad name.

Airtel Mobile — Recharge

I had recharged for Rs198 two months before. Before recharge the dealer called the customer care and asked about the recharge tarrif. Customer respresentative informed him that We'll get 100 messages free per day, NO DAILY RENTAL, NO CHARGE FOR FIRST MESSAGE. But After recharge it was found that , The Day's first 2 msgs were charged RS1. (1+1=2rupees per day). When asked to customer care and also supervisor (Name of supervisor if needed: Ramya) Say that that this tarrif is not apllicable for us, and some say that they have given wrong information, and some said that there is no plan as such AND SOME ALSO SAID THAT WE LIED.

And after that Now i want to recharge for RS 149 which has 150msgs free. First when called customer care, said that it is applicable, And when called second time they said that it is not apllicable, AND THEY ALSO SHOUTED AT US LIKE WE ARE THEIR ENEMIES.

Airtel Mobile Recharge — mobile recharge

Sir, i have a mob. connection of Airtel no [protected] which was taken at portblair, in A& N Islands when i was transferred from Bangalore to Portblair during May 2007. After completion of my tenure at Portblair, I was repatriated back to Bangalore during Jan 2010. I still hold the old mob. number. As there was a saying that once a number is allotted, that holds good throughout india and will come in to effect from 21.3.2010. I was recharging my mob. at bangalore itself. Recently I have recharged with Rs. 150/- which was not credited to my main account, and on enquiry it is stated that this recharge is valid only in Portblair. As i am in bangalore i cannot use this facility. I therefore request you to credit Rs. 150/- to my main account, so that i can use this in Bangalore.
Thanks.

MOBILE RECHARGE — did not get the balance

I tried to recharge to my mobile by use of sbi freedom. money was deducted from account but i did not get the recharge to my mobile. i did the recharge on 23th of November 2010. kindly help me my mobile number are [protected].

Order No. R[protected]
CCA[protected]IG35617603 TRANSFER TO [protected] AVENUES INDIA PRIVATE
Order R[protected] FOR RS. 333/

I HAVE PAID Rs 333/ THROUGH NET BANKING AIRTEL COMPANY FOR RECHARGE MY MOB NO. [protected].DT. 12.12.2010 BUT TILL THE DATE & TIME 21.13 NOT RECEIVED ANY RECHARGE OF MY MOBILE. PL CHECK THE POSITION .

Airtel — no recharge. mob no. 9981680506

Account Details rechargeitnow.com
Reference No. IG35938818
Debit Account No. [protected]
Reference Number CCA[protected]
Amount INR 333.00
Status Completed Successfully
Debit Branch BHILAI MARKET AREA
Date - Time 16-Dec-2010 08:32 IST
[protected]@ccavenue.com
PAYMENT DETAILS
16-Dec[protected]Dec-2010) TO TRANSFER
INB CCavenue Bills CCA[protected]IG35938818 TRANSFER TO [protected] AVENUES INDIA PRIVATE 333.

Airtel Mobile — Mobile recharge

On behalf of my daughter Ms. Aswathy Vinod who is on a tour to Portugal, i tried to recharge Rs.1000 to her Airtel mobile No. [protected] through Recharge.in by using my SBI credit card. Although the credit card transaction including sewrvice charge of Rs.1075 was successful, the mobile recharge did not happen. More than six-seven hours the mobile recharge was showing as 'pending' and afterwards, the status changed to 'Invalid Credentials". Where and how i will get back the money as the transaction has not gone. Customer Executives of Airtel are not helping me. The message from SBI Credit card shows the transaction at Talence Technologies.

It is told by Airtel that they are third party service providers. But ultimately the money will go to Airtel only. So please help me to get refund of Rs.1075 paid for mobile recharge which did not take place.
Already the mobile was recharged soon by another transaction through Airtel by my husband who is at Trivandrum, as the recharge attempted by me failed.

rugmani vinod
Flat No.I-89
RBI Officers' Quarters
Ameerpet
Hyderabad- 500 016

I tried to recharge my Mobile [protected] on 14th-Dec-2010 for topup of Rs222 using my sbi mobile banking, the amount was debited from my account and it was transferred to airtel account but I did not get any talktime. SBI response is that the amount is already transfered to airtel with transaction id: 1200 2478
3454. I spoke to customer care executives many times but most of them are giving vague replies as well as different replies, so i don't know which one speaks the truth. I sent an email to airtel on 30th Dec-2010 regarding the problem, they replied back same day and asked me submit the bank statement as they wanted the proof that the amount was debited from my account, I submitted the bank statement and then after that i wrote a chain of mails to them but I used to get auto generated sms that "We will get back to you within 24 hours", I didn't get any call or any reply from airtel... Well I have checked in SBI also that the amount was transferred to Airtel but Airtel doesn't seem to care, It is not about small or Huge amount but it is about quality, and I can say with my own experience that all promises made by airtel are fake. The quality has gone down..

your my offer service is worst
it take my 18 rupees
without giving my any balance
my transc id is[protected]
on[protected] at 5:07 pm

i am very much angry with your kind of service

as you only told in scheme that you will get 18 in 18 rupees
but i got 0 in 18 rupees]
you bad service provider
ayush patodia
[protected]

rakesh sir
first see that you provide true service to your custmer

I RECHARGED FOR 50 .....FOR AIRTEL ON RECHARGE IT NOW......AMOUNT IS BEING DEBITED FROM MY ACCOUNT ........BUT MY MOBILE DIDNT GET RECHARGED.............

AirTel — MOBILE NOT RECHARGED

I RECHARGED FOR A AMOUNT OF 50 ON AIRTEL FOR MOBILE NO([protected]).........ON RECHARGE IT NOW....BUT MY MOBILE WASN'T RECHARGED AND AN AMOUNT OF 50 WAS DEBITED FROM MY ACCOUNT.......

I also recharged for Rs.50 through my Axis Net Banking Yesterday[protected]. The mobile is not recharged but the money is deducted from my account.

AirTel — mobile not recharge

why mobile not recharge this is my order no fx:[protected],plz reply me.

My Cell No is [protected] It was vadaphone cell
I change in Airtel
my offer service is worst
I Etop 18 rupees
without giving my any balance

i am very much angry with your kind of service

as you only told in scheme that you will get 18 in 18+18=36 rupees
but i got Rs.0.01 in 18 rupees]
you bad service provider
Subhash Chandra
[protected]

MOBILE RECHARGE — not get recharged

I have recharged my Vodafone mobile([protected]) using oxycash - corpnet, my account has been debited for Rs. 100 but i have not get recharged, kindly refund the amount, my transaction ref no is cn[protected] mobile ec merchant name: oxycash otc: 1514078

my mobile contact no. [protected],

Namaste ( vmalviya24),

This is to inform you that your concern listed on 20 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

i recharge with 50.00 talk time to my airtel no [protected] through on line icici account, in this i deducted money from my, but i did no get any mobile recharge balance what can i do?

Airtel — amount detection

Past one and half month i am facing this issue. i am getting airtel mms game messages in my mobile through airtel live once i get that message i am losing the amount of Rs. 99 i am losing on my account balance. it was upon nearly four times after that i raised the complaint to airtel that time i needs to make so many calls to customer care no. Than only we are getting our many nearly 50% of the amount that all so we needs make nearly 30 to 40 calls to customer care no. even though i actived DND but airtel is telling it will take 45 days to active the DND service till to day i am losing nearly Rs 400/- in that i got nearly 250 rs only. so please to the needful for me. Regards Harikumar.j mobile no. [protected]

SIM CARD — STOPPED CALLS

I purchased aprepaid sim no.[protected].it was apre activated sim.on jan 17.01.2008 i recved a sms regading add. proof.i submitted my documents on 22.01.08.yet my sim is not activated till date.is it proper on your part.you should look in to my complain instantly as i don,t want to induldge myself in any legal action.
with hope
manoj

sir my name hifzu siddiqui and my qualification M Tech and i verry happy the vodafone service. and my contact no [protected] thankyou

AirTel — stopped incoming and outgoing

Customer care,

This is madhusudhanarao my mobile number is [protected].From two days onwards my mobile incoming and outgoing is not working.please make necessary action immediately.

regards,
madhusudhanarao.M
[protected]

Airtel — STOP INCOMING AND OUTGOING

MY MOBILE NUMBER IS [protected] IT HAVE RUPEES 572 BALANCE WITH LIFE TIME VALADITY TILL 2021 BUT AIRTEL STOPS OUTGOING AND INCOMING CALLS BECAUSE I AM USING MY ANOTHER SIM FOR LAST TWO MONTHS THEY REFUSE TO START IT AND GIVE BACK TO MY BALANCE.

Bharti Airtel — Don't stop the incoming &outgoing of my Prepaid Connection

Dear
Sir/Madam
I Imtiyaz R/O Baramulla using your prepaid connection from more than 5 years. As Read in the newspaper that the Bharti Airtel is going to stop the Incoming and outgoing in Kashmir Division. As I am Working in Chandigarh So it Was not able to me to submit my documents. So it is my humble request towards your company don't stop my service.


Thanks and Regards
Imtiyaz
R/O Arampora Baramulla
Mobile No. [protected]
Email Id:- [protected]@hotmail.com

AIRTEL TELECOM — SIM card stopped

Sir, my name is Chinmoy Mukherjee, and my Airtel mobile no. is [protected]. Sir I have brought this SIM about 7 months ago submitting my documends. It was working fine. But today my incoming and out going calls are stopped saying that I did not submit my documends. How can it be? Sir please help me to work this SIM again. Thank you

Dear Sir,

I am a loyal airtel (maharashtra) customer since 6+ years.. Hence my first choice for my second simcard in Bangalore was airtel..
My Bangalore airtel no. [protected] out-going services have been blocked since 16th Feb, 2011.
On calling airtel customer care, i was informed that i need to re-submit al the documents.
I did the same, on that day itself, as that is th only mode of communication with me here in Bangalore. I was assured that my services would be enabled within 3 days.
On Saturday 19th Feb, 2011 i called back to the customer care at 2.30pm and i was assured that my out-going facility would be started by that evening itself and that day i was given ref # COGCL[protected].

But till today, i.e 21 Feb, 2011 my out-going service is blocked and being a loyal customer and performing my duties on time I have lost my patience.

I called the customer care again today, and they said they will raise a new complaint and that will b addressed till 24th!!

Before this also, my services were blocked for 3 days.. It is second time in d same month!!

This was where i have decided to write this mail and let airtel know they have lost their 6yr old customer because of their bad service and total negligence.
Thank you!

Airtel Prepaid Connection — stop connection outgoing/incoming /

I had a mobile connection Number [protected] which has been provided by the Bharti Airtel Ltd. to me , the services were running smoothly all of a sudden the services were blocked by the service provider company (incoming/outgoing ) when I contact the concern Local Office of the Company, the representative told me that in ID verification it is found that ID is not correct. I request him to provide the fresh ID alongwith the application form of the company and I deposited the fresh ID to a Local Office of the Company in Lucknow. 03 months have been passed till now the connection is not activated while Rs.833/ balance maintain in my above mobile number. Please look into the matter and get me relief in the above matter as I have already suffered too much in this regard. Either immediately run my prepaid connection or transfer the credits on my another Airtel Prepaid Mobile Number [protected]/ [protected]. Hoping that you will solve the problem as early as possible.

Regards,



Thanking you & oblige.

Sincerely yours,


Renuka Kapoor

Airtel — outgoing and incoming call stop

i activate new airtel no. n company deactivate that no. the issue of document quire i resubmit document again as per company rule... but company never activate no. still... i complaint also area sales manger of airtel and distributed but they never activate my no...

Namaste Ms.Singh,

This is to inform you that your concern listed on 19 September 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at www.airtel.in/airtelpresence


We assure you that we are committed to resolving the issue to your satisfaction

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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My number is [protected]. Mera outgoing calls band kar dijiye please.

[protected].Ye v mera number hai. mera incoming calls band kar dijiye . please.

Namaste Mr.Motagi,

This is to inform you that your concern listed on 19 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Namaste Mr.Bhardwaj,

This is to inform you that your concern listed on 18 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Airtel Digital Tv(DTH) — on line installation

I AM RETAILER OF Airtel DEGITAL tv FROM LAST MORE THAN 20MONTHS. NOW I AM INTRESTED TO LODGE THE INTALL. ON LINE KIND SEND ME PROPER e.mail i.d. for COMM. & Bus.SUPPORT.

Airtel Digital TV - DTH — No response after 1 year of disconnection to take away the hardware

Dear Sir / Madam,

My Airtel Digital A/c. No. [protected] in the name of Dipesh Mistry has been disconnected in May 2010, as it was unable for the Airtel engineers to relocate the hardware (Dish / Set-top box / remote / access card). I was given a date to 1st April 2010 (10:04 am) the Airtel people would come and collect the hardware. I waited for about 10 days after 1st April and complained again. I was again given a date and time and nobody turned up.

Thereafter, I have continuosly put complaints to remove the hardware from my residence. I always get a date and time and nobody turns up. Its been almost a year now and last month I have given 2 complaints to remove the hardware. Both the times ive been assured the the hardware will be taken out in the next 24 hrs and its not done.The last complaint was given around 19th Feb 2011 where I was assured the hardware will be remove immediately. I was also given the agency cell no. ([protected]) who will come collect the hardware. Yet there was noone to come.

I had also called the agency and I was assured by Pranav (in-charge of the agency) that it will be removed the next day as they are very busy today. Its been almost a week now and there is nobody to even bother to call and talk. I have tried calling the agency for the past 5 days but nobody now picks up my calls.
Above all this i've been continuosly getting messages on my cell phone to recharge the service. Sometimes there are 3 to 4 messages in a row to recharge / get exciting offers etc.

I hope this time some action is taken.

Dipesh Mistry

Airtel Digital TV - DTH — UNABLE TO RECEIVE THE SERVICES DESPITE PROPER RECHARGE

My Customer id number is [protected]
The recharge was done on 12th August,2011. However when no signal was received in the T.V, a complaint was filed on 13th August,2011 and it was promised that within 24 hours engineer will come to set the things right. After that, 4 more times complaint was filed between 14th August to 18th August and everytime promise was made by the Customer Care to send the engineer within 24 hours. However, till date, no action has been taken. I am really shocked that such hopeless services would be provided by such a popular brand.
When I check up with the customer care, my balance is reducing everyday without any services being provided.
Please let me know if any action is going to be taken or I will have to move to the Consumer Court for remedial action.

Mohan Lal Gupta
Customer ID no: [protected]
1-B-18 S.F.S TALWANDI, KOTA, RAJASTHAN
PHONE: [protected]
MAIL ID: [protected]@gmail.com

Namaste Mr.Endait,

This is to inform you that your concern listed on 18 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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