| Address: Chennai, Tamil Nadu |
Hi,
I had applied for an Airtel Broadband connection on 11 Aug 2012.
I got a call from a lady executive from the Airtel Office (+[protected], who told me that if I made the application right away, I would get the connection in three days. The lady also advised me that Mr.Suresh Kumar, an Airtel executive would come for the documents and payment (a crossed cheque for Rs.999/-, in favour of "Bharti Airtel Ltd"). Mr.Suresh Kumar (Cell #[protected], who had an Airtel Employee ID card, came to my residence, collected the payment and the documents.
I never received the Airtel Broadband connection. However, the cheque which I gave was cashed from my bank account on 08 Sep 2012. I called up the Airtel Office many times and the staff was insensitive to my query. Finally, one lady after checking with her supervisor, said that the application was cancelled and the refund would be couriered to my address in 40 days. Even after the said time, I have not yet received the refund. When I try to call the Airtel office, they say they will call back but they do not call back.
Aug 13, 2020
Complaint marked as Resolved 
