[Resolved]  Airtel — Number porting

Not Satisfy With Mobile Number Porting Service by AIRTEL — Not Satisfy With Mobile Number Porting Service by AIRTEL

Hello Sir/Mam,

I am Joginder and my mobile number is [protected]. Before 1 month, I had ported my this number from Reliance to Airtel. From the date of porting i am facing some problem with Airtel Services.

First, I am not getting balance summary on my mobile screen after doing any call. Due to this i am not able to know how much balance you are debit from my main balance for a particular call.

Second, I am not able to recharge my mobile number online. Even when i registered my mobile number in airtel mchek services, it shows my mobile number is not a valid airtel prepaid number.

Third, Two times a caller tune was activated on my this number without my information. One time they gave my money back but second time they are denied to back my a/c balance. This happened with in 3 days[protected] to[protected].

I have called so many time in airtel customer care, every time they said we have resolved your problem but still i am facing these problem.
please resolve my problem as soon as possible and if your are not able to resolve my problem, give me your high authorities email address or contacts number. I will talk them. Or switch my number back to in RELIANCE.

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Joginder
[protected]

Airtel — call related issue after porting from bsnl to airtel

dear sir,
i migrate my bsnl number([protected]) in airtel.my number port in airtel dated 9-3-11.after porting incoming and outgoing calls are barred,till now.messages are coming,but call not.please activate my number properly as soon as possible and solve my call related issue.thank you

I am the one of the old customer of AIRTEL prepaid ([protected]) in Andhrapradesh circle due to some reasons like adding value added services without my consent many times and problem with AIRTEL service so I want to move another service provider BSNL with the help of MNP so I put the request to porting number they give the number AA162498. I applied to BSNL to port my number then after my struggle started with AIRTEL customer care people and making calls and asking so many questions in a day repeatedly. I got SMS from BSNL your current service provider will not leave you due to legal agreement , these kind of talks and SMSs went on for couple of days mean while my port number has been expired again BSNL send a sms your port number is expired or not matching . I send a request to porting number again I did not get the porting code . I put the request so many times almost every day but I did not get the port number and send a sms like you are in waiting, new porting number request has been registered, if I talk to customer care they are giving my expired porting number(AA162498) is your current porting number after all these I fed up with AIRTEL. I put a complaint on the consumer forum on internet and forget about porting my mobile number, but the service of my current operator (AIRTEL) comparing with other mobile operators not satisfied to me so I send a request on 01/06/2011 and got porting number AA718797 luckily. With this number I applied to VODAFONE this time for porting my number with postpaid plan . The history repeat like customer care calls asking stupid questions and insists you to answer them. Finally I got a sms from VODAFONE "Hello! Your Porting request AA718797 dated 6th Jun11 has been REJECTED by your current operator due to there are subsisting contractual obligation from the subscriber agreement". Why these people are creating problems for customers like me? Don’t have a right to change operator? Being a prepaid customer the MNP is mercy of the current operator or right of the customer? Then what is the meaning of MNP? IAM THANKFUL TO YOU SIR FOR YOUR CONCERN IN THIS REGARD.

Airtel — don't give the porting code for change the operator

Respected Sir,
My name is Sachin Bajaj. I purchased the Sim of Airtel Company and my number is [protected] but now due to some inconvenience in services I want to port my Number from Airtel to Vodafone. The reason of complaint is that Airtel is not allowing me to do that and that too when porting has been available in all the companies.Even the customer care is not replying to me kindly.So it is humble request to you to kindly inter fere in the matter and try to sort out the things as earliest as possible.

Thanking You

Yours Sincerely
Sachin Bajaj
([protected])

Sir, I have bsnl number[protected]. I port this number into airtel. in 23 may my bsnl sim have ben disable. & number transfer into airtel. before using verification compulsory. so 23rd may verification completed my side. but 23rd mat to till date my number not active. when i call any number my number transfer to verification department. and say sorry & Executive Say after 4 hours number will continue & service started. But Till Date My Number Not Active.
In this Case My Business Very Loss My Customer Loss In Mu Business.
Please Rectify This Problem

Amit Goel
[protected]
Muzaffarnagar (U.P)

4

I wanted issued o port my number to airtel for which visited the airtel store more than three times .For every visit i had carried proper id and documents required but the service provider cited new requirements and problems every time and denied the request .It must be noted that exactly with the same documents an airtel sim was Issued to me by the same employee of the store. Serious actions must be taken against the company and the store.
Kindly contact [protected] .

I had requested for porting of my no [protected] (Prepaid to prepaid) from Secunderabad to Delhi with Airtel (from Idea) on 30 Apr 16. However the porting could not be done and the reason given by the agency at Delhi was 'porting code mismatch'. I again applied for the same on 17 Jun 16 and was assured by the agency that the porting would certainly be done. However despite my repeated visits, the porting could not be done and I was told that the ID was rejected as there was no response on verification about the no from the referee. This is totally false as the reference no given was [protected] and the referee had answered all questions asked by your rep on phone.It was really a frustrating experience with Airtel Agency at Bhajanpura, Delhi-110053 (Agency code-IE 500). Till date my porting could not be done despite complying with all the desired formalities. The staff at this agency do not take customer calls seeking updates on the issue with the excuse that they were busy attending customers. You may have to look into the issue of reviewing the decision to continue with this agency where there is totally unprofessional attitude of handling of such issues and the customer really feels harassed at the end of the day. Also action need to be taken against the officials verifying the details with the referee for giving wrong feedback. Airtel is striving to be No-1 but I am afraid, with this type of service to the genuine customers, you would be nowhere in the race. Hoping for an early resolve,
Thanks & regards,
T N Pandey

I have visited a store in AS rao nagar Secundrabad on 23-June-2017 and applied for MNP from Kolkata(Docomo) to Airtel(Hyderabad) network from prepaid - prepaid the lady in that store told me that it will take 7 working days to get it port and today is 04-July-2017 yet now my number has not been port, This is total bull [censored] if you cannot provide services on TAT then there is no meaning for giving aTAT .Today is the 9th working days my number is yet not ported can you please let me know when will it be done or should I choose a different network operator.

Thanks & Regards
Amardip Kaur Sarpal