Airtel Complaints & Reviews

m unable to make isd calls from 48 hrs, i ve complaint n they say we need more time, this not the first time.moreover call center executive are showing attitude, they have no knowledge and dey misbehave.
when i have to make call, i need my problem to b solved den after 3 days i[censored] solve it.its usless.

Iam A rama karthik.My icici account no is[protected].On 15th of this month i had paid bill of rs 600 on airtel.co.in but some how it has been routed to indiaideas.com and still its showing that i havent paid anything towards airtel.I saw so many complaints against the same site.Please do something regarding this site

Inspite of repeated complaint the airtel authority have not bothered with this. I hve been billed & I've been getting repeated collection calls considering the fact that the dispute is yet to be settled & is appellate office.The collection department is not in coordination with other details of the a/c
This is in reference to interaction # 79486169. The bill for a/c # 14401601 for the month of may'09 is INR 6, 892.00, which I as a customer am disputing since I was out of station for 20 days and there has been no usage of broadband/ internet. As I have unlimited access to internet from my workplace, Why would i bill myself with such a huge amount. Further, I would also request you to see my last 6 months' usage and see the my highest usage so far has been 890/- & suddenly the bill comes to such a high amount especially when there has been no usage for the month.

I had lodged compliant with the customer service to look in to the matter. However, i regret to say that the customer service was absolutely of no use and they insist the usage has been from my end. I have time & again tried to explain that this is not the case, further I have not yet received any bill for this and have sent in request for the bill but of no effect. You need to look into the matter as the complete billing is wrong & needs to be investigated so that no further discomfort is caused to any customer. Needless to say the customer service is of absolutely no use and the customer is at loss when there is some serious problem










This is in regards to the mail below, looks like I'shall have to take it up with higher authorities, I have no idea as to how & what kind of investigation was undertaken, as I was not informed regarding any of it & me being the customer, I have the right to know how is it that you determine my usage & billing. Furher, I demand a expalnation of the complete investigation, & AGAIN THE USAGE IS NOT FROM MY SIDE AS I WAS OUT OF TOWN & HAVE UNLIMITED ACCESS TO FREE INTERNET FROM WORK PLACE & SO NOONE IN THEIR RIGHT SENSE WILL HAVE THEIR PERSONAL NETWORK BILLED SO HIGH!!!. THEREFORE, EXTREMELY UNSATISFIED BY THE SERVICE SO FAR,




Dear Ms. Pramanik.

Thank you for writing to Airtel Telemedia Services.

This is in reference to your e-mail to our Nodal Office and subsequent telecon with the undersigned regarding telephone number [protected]

We would like to inform you that we have duly verified entire usage details of your account and the same is found to be in line with the bills raised to you and in accordance with the billing plan opted by you. Therefore, no adjustment is applicable in your account for the same.

We would suggest the under mentioned:

-Ensure that the PC is free of virus and spy ware. It’s important that the Anti Virus software installed is an updated one
- Ensure that the modem/ wi fi is off when internet is not in use
- Ensure frequent changing and non-sharing of password
- To understand/ monitor your usage register in 'My Account' on www.airtel.in
- Now solving your Internet problems is as easy as clicking a button through NetXpert. In the Web Browser, type 59.144.47.27 and press enter and click on " Chat with an expert"

In case you require any further assistance, please note our contact numbers and e-mail ids :

For any queries/concerns Call us at 121 (Dial 44444121 from non Airtel numbers) or e-mail us at care.ncr
In case you are not satisfied with the resolution provided by Customer Care, you can highlight your concern to our Nodal Officer at nodal.[protected]@airtel.in or call at[protected] along with the previous request/complaint number.
In case you do not get any satisfactory response from Nodal Officer then you can highlight the matter to our Appellate Authority at appellate.[protected]@airtel.in or call at[protected]

It is our privilege to have you as our valued customer and we look forward to a long and fruitful association with you.

Assuring you the best of services.

Warm Regards,

Manish Joshi
Customer Care
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.


From: [protected]@hotmail.com
To: nodal.[protected]@airtel.in
Subject: FW: Dispute of bill for a/c #14401601
Date: Mon, 22 Jun 2009 08:52:40 +0000

Further, to the below mail. I demand to know the status of the pending query and what actions have been taken so far. I'hve not heard from anybody from your organization yet & it has been over a month..I shall otherwise be compelled to take this up with the consumer court & along with it file an RTI

Snigdha Pramanik

From: [protected]@hotmail.com
To: nodal.[protected]@airtel.in
Subject: FW: Dispute of bill for a/c #14401601
Date: Mon, 1 Jun 2009 06:59:54 +0000


In reference to the below mail. I demand an update on the status as I have not received any details on the progress.!!!
From: [protected]@hotmail.com
To: nodal.[protected]@airtel.in
Subject: Dispute of bill for a/c #14401601
Date: Sat, 23 May 2009 09:00:44 +0000

To the concerned authority,

This is in reference to interaction # 79486169. The bill for a/c # 14401601 for the month of may'09 is INR 6, 892.00, which I as a customer am disputing since I was out of station for 20 days and there has been no usage of broadband/ internet. Further, I would also request you to see my last 6 months' usage and see the my highest usage so far has been 890/- & suddenly the bill comes to such a high amount especially when there has been no usage for the month.

I had lodged compliant with the customer service to look in to the matter. However, i regret to say that the customer service was absolutely of no use and they insist the usage has been from my end. I have time & again tried to explain that this is not the case, further I have not yet received any bill for this and have sent in request for the bill but of no effect. You need to look into the matter as the complete billing is wrong & needs to be investigated so that no further discomfort is caused to any customer. Needless to say the customer service is of absolutely no use and the customer is at loss when there is some serious problem

I'm therefore writing to you to look into the matter as I need a satisfactory investigation into the matter and there has been a mistake with the billing. The customer service did not resolve this and henceforth I have to take it up with higher authorities.

If this matter is not resolved in my favour as again the billing is completely wrong .I shall take this up with the consumer court & write to the media about the harassment airtel has been causing to me. I strongly insist that this case be resolved at the earliest without any further harassment!!!

Kindly look into the matter

Harassed customer

Snigdha Pramanik

Dear Sir,

I am using a no. [protected] with a plan AIRTEL DATA CARD 99 GPRS PLAN
WITHOUT VOICE from last june 2008. Since than I have not faced any
problem in any billing problem, as it is clearly mentioned in my plan 99
GPRS. I have take this corporate connection for GPRS purpose & it was told
me that you have to pay per month 99 + tax thats all.

I have gone through the bill in which lot o[censored]nnecessary charges are added
which I have not used. You are requested to correct my bill as per the
scheme AIRTEL DATA CARD 99 GPRS PLAN WITHOUT VOICE.

I talk to 121 more than 50 times but nobody solve my problem. Than I went to
your service outlet at shahdara, they told me that only 121 can help me
out, but 121 is not helping me this matter.Complaint no. 22112744

Than I have talk to 7070 & they confirmed me that as per my plan my
maximum bill can't exceed 99 + tax per month. The voice recording is
available if you need pl. let me know.Complaint no. 22112548

Second according to my plan the maximum bill be 99 + tax. I am paying bill
in advance even than my no. is disconnected because of payment due.

From last 6/6/2009 I am following this matter with AIRTEL but you people
are not least bothered about my complaint.

Now today I have receive a mail saying that the bill is o.k

I need your kind attention in this regard.

Best Regards,

Rakesh

I requested for cancellation of my Delhi based mobile ( no. [protected]) due to transfer to bangalore on 13th July, 2009, but still it is not discoonected.

The service Request reference number of Air tell message is 22123167

Kindly disconnect immediately and intimate please.

with regards

A.Manoharan
Sr. scientist,
CPCB Zonal Office,
"Nisrga Bhawean"
Bangalore 560010

Office Tel;;[protected]

e-mail: [protected]@yahoo.co.in

Hi,

I am not receiving my Airtel Post Paid Bill Summary on my home address or on Email. Please look into this and do the needfull.

My Number: [protected]

Thank You

Madhusudhan

I have heard about the Airtell call manger but i don't know why this facility is not availble in some part of India ... why it is only for cities like deli nad gurgaon...

Sir,

My Airtel prepaid Customer No: [protected] .I am using the same number for the past few years.

For the last 1 year I am regularly using the 79 offer (ISD offer) & I am getting the benefits as been found the offer regularly send by airtel to us.
Also all the near 5 members of our family are using the airtel connection & found happy with the offers. But last month I had a complaint with this number & for the past 15 days I am complaining your customer Care. Daily they are giving promises; like surely by 5pm your fault will be solved, 2 working days & 10 am etc.
I found those calls in vain, as they might have afraid responding to recorded calls.
They are saying mere excuses.

My complaint was that; On 30 th June 2009; by 10.58 am I recharged with 79rs. I got the message as Recharge successful. Transaction Id:[protected].

But we are not able to get any benefits of the offer. As call charges are high as regular call rate

On july 2nd I talked with CC executive .Your ref: [protected]
On july 3rd I contacted CC executive .Your ref: [protected]
On july 8th again I contacted with CC executive .Your ref: [protected]
On july 10th Your ref: [protected]
On july 13th & finally I talked with CC executive .Your ref: [protected]


They said we might have gone for anyother call reducing offers.Thats not true.

As with ISD call rate reducing scheme of 79rs, local mobile airtel calls are reduced.
so we wont go for anyother call; reducing schemes.


Please find a solution, being a regular customer of yours.
Also we lost nearly half a moth. of the offer period.
So we request you to make the activation done by the nearest day & we should attain 1 month from that day, otherwise there is no use in contacting this much times.

We believe that you will check into this matter seriously & make necessary steps to solve this problem.

Thank you.

Anu Mary

Dear Sir,

I am using Airtel Life time Prepaid service from more than one Year (April-08). My mobile no. is [protected]. From last 1 week, all services of this no. were stopped without any reason & intimation. I have called 121 as well as 999. They are saying no data available with them & number is deleted. Every month my usage is more than Rs. 200. So reason of min. use is not applicable to me. I am totally frustrated. Please help me out.

Dear Sir,

We are one of your valued customer using AIRTEL mobiles & PRI System.We had another series of airtel connections which we opted for disconnection except one number which we wanted to be in individual name.The number is [protected].

We have completed all the formalities required for change of name of this number.However from 2nd July you department has disconnected all the numbers starting from [protected] to [protected] without giving importance of the mail forwared and also the hard copy of the letter given to them.

we never wanted the disconnection of [protected].

We called up 121 and went to your counter at Adhchini to but we did not get any positive response from you.Every time they ask us to mail for the same and we get an auto reply.How long should we wait for getting the things corrected which was never requested from you.

Please let us know whom should we approach for this and we also want a reply from you why this phone was disconnected when we have been paying for your service.why we are barred from the service.


here is the mail sent to you:-
Dear Customer,

Thank you for writing to Airtel. Your unique reference no. is[protected] .Request you to quote this number for future reference. We shall revert to you within 24 hours.

Warm Regards
Airtel Customer Service


Important: Please mention your mobile no. as 98XXXXXXXX /99XXXXXXXX in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.

This is an auto-generated reply; kindly do not reply on this mail. For any queries please mail to [protected]@airtelindia.com.


[protected]-Original Message[protected]------
Subject: Re: SURRENDER OF OUR CORPORATE PLAN [|BAL|[protected]|[protected]|]
Date: 26/06/2009 01:19:28 PM
From: [protected]@crosslinkcargo.com
To: [protected]@airtelindia.com
Message body:

As per your requirement of the letter in official letter head .Please find attached the same herewith.Hard copy of this latter would be delivered to your customer care department at Okhla Phase-1 New Delhi.

If you want this letter to be received by you only.Kindly let us know the address where to submit and whom to submit.

Thanks Best regards

Prabhakar Pandey

----- Original Message -----
From: [protected]@airtelindia.com
To: [protected]@crosslinkcargo.com
Sent: Thursday June 25 2009 5:37 PM
Subject: Re: SURRENDER OF OUR CORPORATE PLAN [ BAL [protected][protected] ]

Dear Customer

Thank you for contacting Airtel.

We understand from your previous interaction dated 25 06 2009 you have requested for deactivate of your Airtel numbers .

We require the request to be forwarded on the company letter head with the seal and signature of the authorized signatory and the details of all the mobile numbers subscribed in the of your company.

For further assistance mail us at [protected]@airtelindia.com.

We value your association with Airtel.

Warm Regards

Seethalakshmi B
Customer Care Executive
Bharti Airtel Limited

Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to your account on your Mobile Screen.


[protected]Original Message[protected]
From: [protected]@crosslinkcargo.com
To: [protected]@airtelindia.com
Cc: nodalofficer.[protected]@airtel.in
Sent:[protected]:08:53
Subject: surrender of our corporate plan

Dear Sir

Thanks you for providing us your services for past 3 years.We have been using your post paid plan 298 celebration under corporate connections for the following numbers

[protected] to [protected]

Now we want to surrender our connections except for Phone number [protected].

You are requested to please disconnect all the connections except [protected] immediately and complete all the formalities relating to surrender.


Thanks best regards

Prabhakar Pandey
Manager-accounts
CROSSLINK CARGO MANAGEMENT PVT.LTD
35A SIDDHARTHA CHAMBERS-II
KALU SARAI HANUKKAHS
NEW DELHI-110016
Mobile:[protected]

This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review use disclosure dissemination forwarding printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively Bharti Airtel Limited ) are unable to exercise control or ensure or guarantee the integrity of overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.


This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.


YOUR IMMEDIATE ACTION IS REQUIRED.

KAMAL KUMAR MAKHIJA
[protected]

Re: Complaint regarding account ID:14072845

Dear Sir/Madam

I am forced to approach this forum as I witnessed the highest level o[censored]nprofessionalism and arrogance today from the customer service department of airtel. By the way this is my second email to you guys

The whole process started in april when I received a flier in my bill promoting a scheme on Wi Fi connection. I called up the customer care and talked to Upasana. INTERACTION ID 71944566. I am quoting the exact words we discussed that day “ Upasana told me that I will be provided by a Wi Fi modem at a cost of Rs 1000/-. I need to activate speed on demand(Rs 25/- per hour) for at least 1 hour in a month for 4 months to get a cash back of Rs 250/- every month.”

I got the wi fi installed and used the speed on demand for 1 hour the following month. My bill did not reflect the cash back of 250 Rs, though they charged the cost of Wi Fi 1000 Rs. I called up the customer care and I was told that the scheme does not gives you the cash back. Instead I can use the speed on demand for upto 250 Rs for free. When I protested that I was told something different, my call was passed on to floor supervisor Neeru Bakshi. The date was 09th of May. Interaction ID 7744144. She told me that she will audit the original call with upasana and will get back to me by 13th of may. She never got back to me. I called up again on 14th of May and talked to floor supervisor Deepak Sharma. Interaction ID 78157983. My bill was already due by that time. He advised me to pay the whole amount and told me that neerubakshi is still in the process of auditing the call and will call me back in 2-3 days time. She never called back.

I called up again on 20th of may and talked to Nitin joshi. Interaction ID 79162666. I asked him the procedure of taking my complaint further. I asked him the address of ombudsman. He was clueless. He did not know anything about how to take the complaint further and he did know that there is an agency called obudsman. He gave me an email id care.[protected]@airtel.in. I wrote an email to the above email. I got a reply back that someone will call me back in 7 days time. No one did call back.

I called up again on 23rd of may and talked to Aashish. Interaction ID 79529459. He said to me that Neeru bakshi will call me back with in half an hour. I did not receive any call back from her. I called back again today i.e 09th of may and talked to yogesh ( int ID[protected]. He conveyed to me that neeru will call be back immediately. I did receive a call back from neeru bakshi at 10.18 am. She told me that she did audit the original call and there has been a mistake on upasana’s part. Upasana indeed gave me a wrong information about the cash back. “ But she cant do anything about it.” This came back as shock to me. I was shocked at the statement. There has been mistake at airtel’s end and they will not do anything about it. I again asked her the procedure of taking my complaint further and give me the interaction ID for the conversation. I also asked her to document all the information she gave to me. I also asked her to provide me in writing that the mistake has been on their part but nothing can be done about it. Initially she refused to give anything in writing. But on my insistence she requested on screen to email me all the conversations. She also gave me an email ID nodal.[protected]@airtel.in for further complaint. I kept on asking for the interaction ID but she said she will call me back in 5 minutes and disconnected the phone. I never got a call back from her. That is when I sent you my first email. I called back 121 on the same day and talked to Neeru Bakshi again. This time she came out with a solution that she will take back my Wi Fi modem and refund the money charged for it. I agreed for it.

After that I received a call from the ombudsman office and I told them that the matter has been resolved. Next day the Wi Fi modem was taken back from me with a promise that 1000/- rupees will be adjusted in the next bill. I received my next bill without any adjustment. I contacted Neeru Bakshi again and she said she is not sure if I will get back my money or not. She contacted her seniors and they refused for the waiver. I got a call from the senior team leader Mr Ajit singh. Interaction ID for that call is 85783827. This call was today 03/07/09 at 3.25 pm. He told me that there is no way that they can refund the money. the only offer he had was that he will return my Wi Fi modem and give me a refund of 500/- Rs. I was not happy with the solution. I want my whole money back. When I asked him guide me how to take my complaint further then he was clueless. He did not know what an ombudsman agency means. He gave me a number [protected] to get my complaint further. No one picks up the phone. When I asked him for the things in writing he said he cannot provide them in writing as then the matter becomes legal. Later he agreed to discuss with the correspondence team and get back to me.

I am shocked at the unprofessionalism and the hooliganism at everyone’s part. This the first time in my life that the agency says that they did a mistake but they can’t do anything about it. Why should I pay for the mistake done by airtel . So I request you to look into the matter and refund me the 1000/- rupees I was promised as per the original conversation. This is my last attempt to resolve the matter with in the agency. If my money is not refunded I will not hesitate to take the matter to the consumer court. I am also using a mobile phone from airtel [protected] and a land line at home[protected]. I will not hesitate to disconnect all my services and provide a negative feedback to any person known to me. I hope that we will reach an amicable resolution before I need to take any step further. I would also like to know how to contact the ceo and the chairman of the company

Thanks

Your sincerely

Dr Sanjeev Gupta
Tower 8, Flat 1201
Vipul Green
Sohna Road
Gurgaon
122001
Email: [protected]@yahoo.co.uk 03/07/2009

Dr. Sanjeev Gupta
Consultant Neonatologist and NICU Incharge
Sir Gangaram Heelers Hospital
Gurgaon
India
Mob: +91 [protected]

My cutomer Id : [protected]



1) I received the call from Airtel Digital TV for negative balance. I checked my account details in

2) I called up customer care no. The Customer Case executive told me following details.



When I purchased the digital TV STB with one year subscription at that time the 10 rupees of Punjabi top up free for three months was been subscribed on 12-April-2009 by dealer. That three months have been completed on 11-July-2009 and there have been passed four days for that they have charged to my account.



Customer Case executive had taken my request for cancellation for that free subscription the Order no is 4348936 and told me that I have to recharge at least 50 rupees otherwise my account would be suspended after seven days.





My compliant is that I haven't subscribed after free period and no one from Airtel digital TV has intimated me.



According to TRAI rule when any service has been charged after provided free period, the Operator should intimate the customer or stops the service.



Airtel digital TV hasn't followed any one.

So why should I pay for top up that I haven’t subscribed upfront.

It was the fault of Digital TV.



So My request to Airtel digital TV is that the charged should be reverted back.

Sir,
I got a sms tittle-winner through massage centre[protected] on 14 july[protected]from AD-DEMO UK that i won 400, 000 pounds on the 2009 SHELL INT'L MOBILE DRAW U.K.To claim my prize they want me to contact, DR.CINDY VIA E-mail:[protected]@hotmail.com.Can you please verify whether this massage is guinine and please send me the confirmation via sms to-[protected] and to my e-mail :[protected]@ymail.com

Hi this is Seshasayana Reddy, i have applied for the new broad band connection in Munnekollala, Marathally, Bangalore area.

since there was no fesibility of new connections or some other reason my application got rejected. so as for the Airtel policy they need to refund my application amount.

i have been calling and running behind them for the fast 4 months and nothing has happened.

on top of that every they are making to waste Rs30 on phone calls to the Airtel customer care.

i really got hesitated and wanted to file a complaint aganest their services.

find the below application details and refund complaint number.

Application Number : BA220580

Refund Complaint Number(registered with airtel customer care) : 21746674

please take some necessary actions againest this complaint.

Regards,
Seshu.

I am forced to send this complaint to you as the circumstances are pushing me to do so, to be honest to you i am very upset about a few things which has happened to me recently, in terms of customer service airtel is serving False commitment, unfriendly customer associates, useless service.
This is in regard to the MMS issue i am facing with mobile No [protected] i have requested to start MMS Service on my phone on 5th July.09 bt till now the service has not been activated till today i.e 15th July.09
I hv called thousands of time to customer care they kept on giving dates but till now it is not
sorted out my problem is i cannot send mms it says failed / No Account and if someone sends an mms it gives a weblink and says please visit airtel.in / Data Account not exixts / Check settings it says page not found i dont understand what the problem is and how to get it resolved the customer care people will donothing more than taking a complaint & discoonecting the calls.
On 13th July.09 I recieved a call from sr. Customer Care exec. of airtel promising me tht the same servie would start till the evening but all in vain. I dnt thnk that to activate this service this much time is needed.
If the person thinks to call them one could'nt talk with Customer Care ;peole over there r just harrasing the customers bcoz oof which only The Airtel is losing thier customers.
I request you to kindly do the needful .

Waiting for your response your valued customer.

Sir
I am a customer of Airtel Digital TV since 6th May 2009. My Customer ID is [protected]. When I went to Airtel office to inquire the plans of Airtel Digital TV on the first day, Gurpreet Singh the sales person of Airtel Digital TV, who told me that in 'MEGA Pack Rs.2000' Airtel is offering 'ESPN Plus' top-up free for 2 months, which will get activated after 1 month of the installation. It was installed on 6th May 2009. Now, its 15th July 2009 and I hav'nt got 'ESPN Plus' activated yet. When I talked to Gurpreet Singh, he said that he has not told me about free 'ESPN Plus'. After that I gave a complaint to [protected]@airtel.in but their reply was as under:-

[REF:[protected]]
On 6/19/09, [protected]@airtel.in <[protected]@airtel.in> wrote:

Dear Mr.Singh,
Thank you for writing to us at Airtel digital tv.
This is with reference to your e-mail regarding ESPN top-up charges.
Please accept our apologies for the inconvenience faced by you.
We would like to inform you that charges for ESPN Top-Up is Rs 45 + Taxes (Monthly) and Rs 60 + Taxes ( For 3 Months).
It is our privilege to have you as our valued customer & we look forward to a long and fruitful association with you.

Regards,
Amit Lamba.
Airtel digital TV
[protected]
Sir, even in the mail they have not guided me for any free 'ESPN Plus' top-up.
Sir, I still have the voucher with me, on which sales person-Gurpreet Singh told me the DTS-Plan. every thing is written on it.

The Sales person Contact details are:
Gurpreet Singh
Turning Point, 6-Kesar Complex, Near Malhar Cinema, Gurdev Nagar, Ludhiana-141001.
Ph- [protected]

Sir, pls do the needful.
Thanks
Surinder Singh

i m a student of MBA and reguller user of airtel, i m also using airtel mobile office, it's speed is too too slow, i really frustrated. i use airtel mobile office regullerly, when i open any simple site it takes ages to open that site. why company gave this type of survice that not work properly, for giving us trubble, or for earning money, it's speed is too slow if i downloand any project so it's speed is 1.5 to 3.0 it is too tooo slow. we can do nothing with this speed, company should close this type of bad survices, we don't want tooo much speed but we want some more speed only "it should about 25 to 30 kbps downloding speed" it will be comfortable for any user of mobile office whether it will reliance idea or airtel this downloading speed will comfortable for us. and company will not found any complain regarding this gprs speed subject.
i hope my complain will be lestened by u.
thanks in advanced.

I am receiving the bill for the service which i've never opted for.The service is called mitti ke rang and it started it's own and deducted 30 rs from my account my mobile no is [protected].When i lodged the complaint they assured me the service has been deactivated, but now again in this months's bill they have deducted 30 rs.
kindly deactivate the service again and credit my account back with the amount of rs. 30 on an urgent basis

I am having a Airtel Fixed line at my residence. I wanted to check the details about a particular Airtel no. The directory enquiry no in Airtel is 1971. I have been trying this no for the past 10 days but in vain. I have tried calling this number during office hours ( 9 - 18 hrs), during evenings, midnights and also early morning. Whenever I call the IVRS says "all our executives are busy please call later" and the line is disconnected....

sir
my airtell prepaid cell no [protected] .the company has debited Rs 40/- for the name of some special service which i had not activated in my cell .when i approached to nearest airtel office in raebareli his response was also not positive rather he attitude was cassual.so please look the matter.
this for your information and necessary action.
your's sincearly
rajiv singh

my Email [protected]@yahoo.com