Airtel Complaints & Reviews

I had taken a postpaid Airtel Connection about 3 weeks ago, would not have have been repenting as i am now. The agent came to my office and picked up all the necessary documents for a new connection and then all the problems started. From day 2 starts the verification calls from the agents pleading us to inform someone from another department that they had come and visited my address for verification which they did NOT ! Should have realised what i am in for at that time. Now 3 weeks later my mobile is nothing but a paper weight with the message - Sim card registration failed !! due to no fault of mine. The customer care does not want anything to do with it neither does the agent (Lakshmi - [protected]) who was perhaps interested only in meeting the monthly sales target last month. Impatience is the new life - ofcourse, monthly bills without any service!! Don't know what i was thinking should have stuck to Vodafone.

Dear sir,
I have received a stardust subcription pack in which i have been charges Rs.30 from 64611030 services and also a text based subcription in which i have been charge Rs.20 from 64611020 services . I have not subcribe to any of this services..so i have always been charges from my account balance for no reason. I want you to disactivate this Two services from my mobile number [protected] as soon as possible or else i will report it to the police for your service act, so if you donot take the necessary step i am confirm to this action as soon as possible.

Repeated Attempts to Disconnect my AIRTEL BROADBAND CONNECTION .
To,
Bharti Airtel Limited

SIR,

SUB:-- Repeated Attempts to Disconnect my AIRTEL BROADBAND CONNECTION .

My name is Mukul Dargar I am using the AIRTEL BROADBAND CONNECTION.
my telephone No.[protected].
I want you to disconnect my internet connection by clearing all my account dues and ending my account.I have requested on 28 apr 2009 first time and airtel gave 7 working days time to disconnect the the connection but after given days they did nothing then I again requested on 16 may 2009 then they again did nothing . But after my repeated attempts to disconnect my airtel connection, no steps have taken, inspite i get my regular bill in against my connection, keeping it functional.
so plz take some immediate steps in against my complaint, I will be highly pleased .

Please email and also post my final amount to my email address &postal address given below, so that i can clear my all dues toward my account.

Thanking you
Yours faithfully
Mukul Dargar
Gamma 2 E-145, Greater Noida
[protected]@yahoo.com
mob#[protected]

I am using the Airtel connectivity from the past few years, I had updated my all bills regularly, but sometimes get delayed but i paid fully to airtel, they are disconnecting and barring my phones even though i paid fully amount i complaint several times to there trivandrum kerala officials but all the time there service are the same level no proper response. Right now all my business & personal contacts are through this phone. I am facing deep communication problems which effect my business also.

I need a justice for against this so please file my complaint and do let me know the next legal procedure.

Airtel number is [protected] Kerala Trivandrum India

dear sir,
my name is Ansuman and i am using your Post Paid number [protected] last 5 Years and now i am facing network problem for last 1 yera and i have given so many complain to 121 hotline but there is no result till now, as i am loosing my business, as i have canged my handset then too i am facing the same problem, only 10 min the net work come and after that the network is not there when i keep on manul then i am facing error that only bpl, vodaphone, network show and airtel is not there then wht to select please try to solve my problem as soon as possilble
thanking you
Ansuman.R

MY mobile has losthaving sim no [protected] (chennai) so i want to block my no:[protected]

Dear Sir,
I m a Airtel Broadband cm from Bhopal location and i want to change my current bill plan 699 to 499 but as the airtel customer care asked me to send a mail on wecare.[protected]@airtel.in but i could not find any link to put my request for bill plan change so kindly help for the same ...

and change my bill plan to 499 + 150 addon pack to make airtel call free in MP CG location

Regards
Karandeep...

sir i want a caller tune number of title song of KITNI MOHABBAT HAI, a tv serial of NDTV Imagine, to set it as my caller tune, my mobile no is [protected], plz do the needful or set it as my caller tune in said mobile no & deduct reasonable charges

Dear Whoever concern

I am the customer of airtel mobile. in my mobile i am getting daily call from freindz chat, i dont know from where this call is coming but it is really very irritative.
i just want to cancel my number from freindz chat.

Kindly do favour for me & cancel from my number from this freind chat.

Dear Team

I have purchased this No (+91-[protected]) dated[protected] and my documents was not accepted due to my Add proof was not accepted coz. it is Electric bill which is named to my mother then i send again my document and i think so that it is now accepted coz. it has not came back still at shop, from where i have purchased the SIM and since almost 5 days my no. is not working even i am not able to call at Airtel customer care..

Pls. make it start today itself so i can not be face any problem..

my no is +91-[protected]

pls. do the needful and give revert back as soon as possible


waiting for ur great response


Hitesh

respected sir,

sir i using AIRTELbroadband from past one year from bigging its self my billing charges are soo high like Rs.1200, Rs.1300, Rs.1350 due to call charges they not even reducing call charges . basically most of them using mobiles so if we call from broadband to mobile na it tooks RS1.10 paise per min, better they can offer any booster card like cuttercard from tat we can manage billling charges, or they can reduce call charges from Rs.1.10paise to 49 paise,
if they did like this all users can get benefited so kindly i request u to take any action to implement this request,

I have made numerous complaints and have also followed the formalities of deactivating the GPRS service on my airtel postpaid account, but still I have been charged Rs.399 in the current bill and Rs.399 in the last months bill.I have been charged this amount wrongly twice in the months of May 2009 and June 2009.I have made complaints but the customer service executives either disconnect the calls or transfer it to another executive.
On the other hand the payment collection department keeps harassing me for making payments without listening to my queries.There has been continuous harassment from the payment collection department whereas there is no one ready to register a complaint and take some action.
The worst part is that the customer service executives disconnect the calls in the middle of a conversation.This is not expected from a company like AIRTEL which is supposed to have a good reputation.

My brother is sending messages from his airtel mobile from india toUK. i recieevd them till last week ok. now he says he send nearly 4 text messages from India which were urgent...and i did not get them, , , his money is deducted...Please do the needful as soon as possible...i want it to be sorted immidiately.

Hey,


I am using an airtel post paid connection ( no.- [protected]). The payment for the month
may- june was made on 31st June by cheque (chq no.- 099502) amounting Rs. 1, 597 at your
paschim vihar branch. The amount was debited from my a/c (Axis Bank, Punjabi Bagh) on 4th
of June as per my bank statement.
And twice I have faxed a copy of my bank statement on your [protected] no..
But still i keep getting calls from airtel stating that they have not recieved the payment as yet. I
would really appreciate if someone could just look into this matter and get it resolved asap.

i have been active gprs(aon) service this time i have been call custmer care center too many time for gprs(aon) setting in my mobile i am using sumsung E1410 hendset still i cant recive setting for this service and not used this service pl do need full, i cant talk with custmer care excutiv this time and my custmer care line have been ban for this day. i have lost money of Rs. 99.00 already this time also before this type service i cant use so what i do now.

Hi, Everybody

I am using Airtel Prepaid connection mobile number [protected]. I recharged my prepaid mobile through ICICI online banking using my account fund. And my recharged get failed on that day but my money is deducted and not yet transferred back to my account. I made complain 5 times on disputed date but not yet received the money.
Finally i want to tell you everybody please don't recharge with online banks. All are frauds.
Regards,
Anni Shabarinath

The sales agent will call any give you the details of the rates and ask you to select buy now option from the website and once you complete all the details the hit submit the process will display error message on the first line and on the next paragraph it will display approved and will charge to your credit card.
But you will not get any email or any login in information, if you call the number customer support no body will pick up.

I hold an airtel connection with number [protected]. I had shifted my house from Saligramam to Ramapuram, Porur in May09. On 7.7.09, the airtel office staff called to my mobile and said he was coming to collect address proof. That person could not able find my house inspite of repeated guidance to my address. An employee from porur office could not find an address in the same locality and he left without coming for address proof collection. I got an SMS saying that address proof has not been submitted and should give the same to avoid disconnection.. But due to my work pressure, I could not make it to the airtel office. The outgoing calls were disconnected on 12.7.09. When I checked with customer care, they had told me to submit the address proof in the office where I had taken the connection. As I had taken this connection in T Nagar office, taking permission during my office hours, I had gone there and gave the address proof. They rejected saying that it should be submitted in the Porur office. Then on another day i.e., 24.7.09, I went to Porur office and submitted the proof. They told the connection will be resumed within 24 hours. I also got an SMS, it will be resumed by 25.7.09. But the connection is not yet resumed. When me or my wife contact customer care centre, they keep on saying that they didn't get the address proof..I don't know and whom to contact. We are really getting frustrated to call the customer care and listening to their answers saying that they could not help.. Then why is the customer care service for????? Is it to care customers or torture?? They suggest me to go again to Porur office and call from that phone so that they can talk to that Porur office agent.. Why cant they check it from their end?? Its Airtel problem to get the information from their own staff...Is it so difficult for a tele communication company to get information from their own office.. Then how could a company like this can serve the entire nation??? Finally, Till now i.e., 29.7.09, I could not get my problem resolved..I dont know whom to contact...

I have been using the Airtel SIM ([protected]) since 24th April 2009. I am not getting incoming STD calls (only one or two people are able to call me) from the beginning, whenever anybody is calling they are getting the message as "This no. does not exist."
I have raised online log in Airtel site on 12th June & I contacted Airtel many a times but every time they are telling that this issue is escalated to some or other dept. Till date the problem is not resolved & I am unable to receive any STD calls.
I have spoken to Airtel people in all hierarchy - right from customer care to escalation manager. Everybody is saying that this issue is escalated & none of them are giving a concrete solution. I have always been assured with false commitments like it will be resolved within 24 hours/48 hours.
Today I was told that this issue is resolved, but all in vain the issue is still the same.

I am a prepaid customer of airtel, of orissa state, Although i have special tarif validity till nov- 2009, I got one sms that by recharging special tariff voucher of Rs 50, I could get Eastern region std calls at Rs0.70 p/minute. I recharge that spl tarif voucher but after that my special tarif validity was reduced to july -2009, This is disgusting that Airtel is misleading and abstracting fraudant charges with confusing sms.
Plese alert other customers...
Any body wants clarification plz contact me, E.mail- [protected]@hotmail.com