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Airtel Complaints & Reviews

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Updated: Dec 22, 2025
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S
Shilpi Kapoor
from Mumbai, Maharashtra
Aug 5, 2008
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I had requested for transfer of connection(which was done in 10 days earlier too). Nobody has contacted me yet regarding that despite my followup regularly to the customercare with my request id
Aug 14, 2020
Complaint marked as Resolved 
Hi Officials,

This complaint is regarding abusive language of one of your lady executives working in Chd.
She is calling me and bothering me daily and using abusive language on phone.
If you can take some proper action against her or I will file a case against her and airtel after this mail.
Please suggest.

Phone Number from where I am getting calls - [protected].


Hoping you can help me put, I am using 4 airtel numbers including cell and broadband

Cell Number currently using - [protected]
Regards,
Sandeep
Due to my regular complaints regarding my phone & broadband connection bill they were not responding correctly and the executives are really intelligent that they just say madam ur problem will be solved but i will not solved with my regular complaints also. They dont even transfer the phone to higher authority to speak up. There was a nuisance of the messages to pay the bill with daily 7 to 8 messages. They show their service inprompt paying the bill but not at customer service. Actually main problem is from the data entry they had wrongly entered my residential address and for that regular complaints also there is no response from airtel and iam really fed up with that.
This is harassing a lot, i don't know how the company run

Sify Broadband — No net speed, false promises and no solution

user id bmansurie
i have sify broadband since a very long time. since the recent times i have been facing problems with the net speed for which i have been making regular complaints spoken to sify engineers however there has been no solution to it. They assure me by saying the problem will get resolved however i see there is no solution to it they are giving false promises and not coming with a solution to the problem. i feel my time and money both are wasted behind calling sify.

Thanks

Bilal
i had requested for transfer of broad band connection on 23.06.09 from one address to near by adress one mr saravanan ph no[protected] who has given me the new connection say just 15 days back now he is not at all responding and avoiding my phone calls so i went their office in person and ask for the shifting even after that he is not responding for my problem finally he given one no of his higher authority of mr godwin ph no[protected] but this gentle man also not lifting the ph so i want disconnect my broad band connection after seeing this very very worst service of your AIRTEL STAFF AND GOING FOR THE BSNL coonection please sent me reply regarding my complint to my mail ...[protected]@yahoo.com my mobile no[protected]... thanking you...


DR M.S. JAYANTHILAL
my first compliint i launched on 20 days ago so for i have not recieved any feed back from your side ...for my compliant
one mr saravanan ph no[protected] who has given me the new connection say just 25 days back and he promised me make a cug to one more landline no which that also in my name which i am using for a past one year[protected] bot so for he has not responing regarding that and imade one more complint say some 20 days back for some other reason even for that also i have not recieved any reply from your side ask mr saravanan & his higher staff mr godwin ph no[protected] to contact me as soon as possible...thanking you
I want to disconnect my broadband connection after seeing the very worst service, i posted my complained once 41 days before and another one 20 days before even for that i have not recieved any reply from your office till today...i ask you please let me know the way of surrender to my both broad band ...
my phone no ... 45566708
2 nd phone no ...43568147
this compliant i made on to day 12.08.09
hoping that i will recieve a reply from your side to my mail id ...[protected]@yahoo.com

Airtel Broadband Connection — Worst service & poor response SHIT

I applied for AIRTEL BROADBAND CONNECTION & representative said ill get the connection in 3 days. Its been more than 10 days I havn't got the connection and I did not get the money which I paid 1000rs. The problem with this STUPID company they are not responding to my question abt the status of connection. If a cust calls for any query either they should say by looking at the billing information that it will normally take some days or its underprogress. They cust care rep doesnt know how to resolve the issues. ALL they say is SYSTEM DOWN FOR 10 DAYS. "When i asked them how long wil it take" Agent Replied is "SYSTEM DOWN" Please check my recordings. Finally they gave me manager number :[protected]. This number always signaling a busy tone or VOICEMAIL. After 10minutes ONHOLD. If anyone can help regarding this please call me. connection taken in name of B.ABHIJITH.. Ref number:861077
Hi

I am using borad band connection form airtel no[protected]. Not even one day I able to get the speed as specified in the plan. I have taken 256 kbps plan but I am receiving only 156 and below speed, when I given complaint against the probelm. they will attend, they will say it was corrected later will work under the same speed. I shown them many screen shot taken form airtel speed .net while using different parts of the day.

but still the problem arise as asually

regards
murali
plz aap esh letter ka jawab jaldi dena thanks
Dear Sir,

I have applied for Airtel Broadband connection on 23/10/2009 (Registeration form no. 920196).After Registeration I payed the amount Rs.2400.After that I have didnt get any response from your concern. Still now I have didnt get the connection. Please do the need ful on this issue. You can reach me at [protected].[protected], 2/550 mogappair West,
Chennai-600037
With regards,
Nandhagopal
I applied for an airtel broadband connection on 6th Nov 09 (Application No.TBLR 0043040). Airtel executive promised me to provide a new connection within seven days. I paid INR 2, 397.00 as three months advance rental via cheque and that was debited on 9th Nov from my account.

Since then I have been following up with airtel to get the broadband installed at my home but I am amazed with their response. See what has happened:

On 6th Nov, airtel's representative came to me, filled an application form and took Rs 50 (cash) extra for the reason which I am still trying to figure out. His mobile number mentioned on application doesn't exist at all so I couldn't reach him after that.

As per their call center executives the deadline for the installation was 16th Nov 09.

On the eve of 16th I called them to know the status/progress, they said that a complaint needs to be taken for this and provided me a complaint id[protected]. I an still wondering why.

On 19th I again called them to check the status of that complaint but leant that it has been closed without informing me. I asked the reason and the on call agent told me that the ports to provide the new connection is not empty.

I was disappointed becuase these deceivers keep giving me different info, I am only calling them and interacting with a trained liar on each interaction. I was told by Airtel that the port near my house is available and thatswhy their representative rushed to my house with the application. Finally after getting all proper paper work and the money they are making suffer for getting a connection. Please take action against this company as it is incapable of providing the service to customers but acts very swiftly when it comes to gather cheques/money.
SHAME ON AIRTEL

IS AIRTEL IS A "RELIABLE" COMPANY?? NO..... ABSOLUTELY NOT. MY FIRST EXPERIENCE PROOVES THAT AIRTEL IS A BUNCH OF NON PROFESSIONAL , DISHONEST N FAKE EMPLOYEE WHO DONT KNOW THE VALUE OF WORDS. FOR AIRTEL BROADBAND CONNECTION I WAS IN TOUCH WITH AIRTEL FOR LAST FEW MONTHS. ON 08/01/10 I CONTACT TO MR, PINTOO(SUPERVISOR, [protected]) HE ASSURED ME THAT I CAN GET AIREL CONNECTION WITHIN TWO DAYS AND HE SENT MR. ABHINAV CHATURVEDI(SR. SALES OFFICER RETAIL [protected]) HE ALSO PROMISED ME THE SAME. ON BEHALF OF THE ASSURANCE OF AIRTEL I QUIT THE SIFY BROADBAND AND DONE ALL THE FORMALITIES &PAYMENT ON THE SAME DATE. I ALSO INTORDUCE A VERY NEW CUSTOMER FOT THE CONNECTION AT SAME TIME.

BUT AFER TWO DAYS WHENEVER I TRY TO KNOW THE STATUS OF OUR CONNECTION MR, CHATURVEDI DIDT GIVE ME CONCRETE ANSWER. AND MORE OVER HE TRY TO MAKE ME FOOL ALL THE TIME AND ALSO DIDT PROVIDE ME DOCKET NO. TILL DATE, SO I CANT LODGE ANY COMPLAINT. HIS BEHAVIOUR AND ATTITUDE WAS JUST LIKE A LOCAL CABLE WALA. ON 14/01/10 I LODGE COMPLAINT AT YOUR CUSTOMER CARE (REF DOCT NO, [protected].

HOW PITTY IS THAT MR AMIT WHOS RECOMMEND BY ME FINALLY GOT THE CONNECTION WITH LOTS OF ARGUMENT OF YOUR TEAM MATE , AND ME WHO INTRODUCE HIM JUST WAITING FOR AIRTEL RESPONSE.

YOU KNOW JUST BECAUSE OF AIRTELS CABLE WALA ATTITUDE I HAVE TO SACRIFICE LOTS OF PROFEESIONAL WORK AND THIS BECOME THE RESON OF MENTAL TRAUMA FOR ME. FINALLY I DECIDE TO GET RID OF YOUR TYPE OF FAKE COMPANY BECAUSE LOTS OF OTHER PROFESSIONAL ARE IN THE QUE.

NOW TELL ME WHY DONT I TOOK THIS ISSUE IN "TRAI" AND "CONSUMER FORUM".

FIANLLY I AM THANKFULL TO GOD WHO SAVED ME FROM TE PEOPLE AND COMPANY LIKE YOU WHO DONT KNOW THE VALUE OF WORDS.
THANX FOR SHOWING THE REAL PICTURE OF AIRTEL ATTITUDE

YOUR DECEIVED WOULD B COUSTOMER

GAURAV SAXENA

57 NEHRU NAGAR
AISHBAGH
LUCKNOW
[protected]
I have Airtel Broadband for a year now. Recently I doubled my speed using a Plan giving Rs 100 extra in bills every month.
At around 10 PM i just checked the speed and to my surprise it was 350 KB up and download though it was suppose to be around 1 Mbps(earlier it was 512 Kbps).

When it was was upgraded to 1 Mbps it took 15 days from the day they charged me.
Dear,

Dear Sir,


My self Pawan Kumar Singh, I am customer of airtel broadband last 2 Years & my No. is [protected] with 899 Plan

But last 1month I was out of station, after the come to gurgaon Mr. Rohit/Rahul have to communicate for airtel Bill.

As per his commitment after the bill adjustment of 900 Rs.I have to pay 2200 Rs. Cash dated on 14.12.2010 and he has to confirm that your connection is running out on next day (15.12.2010). But Now till date my connection is dead.
I have give the request for change the plan 999 to 499 with Discount as per discussion

I have to try many times to contact With Mr Rohit/Rohil on Contacing No.-[protected]
But no any response & No pickup the Phone.


I have to already complain to 121 (Customer Care) with complain no. is[protected]

Plz take needful action so that I could be continue with Airtel


Regards,

Pawan Kumar Singh
[protected]
To,
The Manger

This is you to inform that during time of connection for the company M/s. Green Land Imports and Exports P Ltd., .

You have assure that you will be giving gift but still we have take connection[protected] long back ( near about 1 Year ) we are not reciveved gift. We have hold the payment.

Let us know the reason at the earliest as possible.


Thanking you

Regards
Harish.K
Green land imports and exports P Ltd.,
Sir



I had applied for airtel broadband connection on 12th of august 2011 and agent promised me to set a connection in 3 days .After that i keep calling him after 3 days he did not replied, rejected my calls and then after 12 days on 24th aug connection established. Then i called on customer care for issue related to my login id and password .I called more than 10 times.I try to get online help but and i didnt get my problem solved .They used to keep me on hold, disconnect my calls, don't take calls, sometimes they say we will send u shortly but i did'nt received yet . It cost me more than 70 rs on my mobile bill still i didnt get my Login id and password on airtel.in from where i can see my data usage. I choose airtel because of good services it provides but i have experience of such worst* services that I dont want to continue with this services. If you can provide me my Login id and password then provide me on my email id- avi.[protected]@gmail.com and my landline no is[protected] connection named by Karan Kataria
sir,
my self vineet gupta and my add is a 670/6 shastri nagar meerut i have a broadband connection an the number is [protected] nd i have many problems rgarding air tel services please contact as soon a possible


Regards
vineet gupta
[protected]
vineet.[protected]@gmail.com
Hi, My Broadband landline number is 43500950. I have taken this connection just before 10 days and now itself the phone went dead . I raised a complaint in customer care for which I did not receive any response.
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    RAMANANDA MUKHOPADHYAY
    from Mumbai, Maharashtra
    Aug 4, 2008
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    DEAR SIR,
    I AM A AIRTEL PREPAID USER OF WEST BENGAL CIRCLE, MY PHONE NO. IS [protected] . ON 29.07.2008 I HAVE REACHED ORISSA WITH MY MOBILE. IN ROAMING I HAVE FACED PROBLEM THAT I CANT MAKE INCOMING & OUTGOING CALLS, WHEATHER THERE IS A FULL TOWER ON MY SCREEN, CELL INFO DISPLAY SHOWING THE TOWER NAME, SMS, MCHECK, NGPAY IS WORKING . I HAD CONTACTED YOU AND YOU ADVISED ME TO RECHARGE ME THE A/C. ACCORDING TO YOU I HAD RECHARGED THE A/C . BUT ALL WAS IN VAIN. BUT THE AIRTEL USER FACED NO PROBLEM.

    PLEASE INFORM ME ON WRITTEN TO MY RESIDENTIAL ADDRESS ABOUT THE PROBLEM, THE ACTION YOU ARE TAKING, WHY IT HAPPENED AND KINDLY GIVE ME SOME ASSURANCE FOR FURTHER THAT I WILL NOT FACE IT IN FUTURE WHILE ROAMING.

    SIR I AM FACING THE PROBLEM HEAVILY IN ROAMING.

    THANK YOU,
    RAMANANDA MUKHOPADHYAY ([protected])
    Aug 14, 2020
    Complaint marked as Resolved 
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      Sharat Babu Poosa
      from Hyderabad, Telangana
      Aug 4, 2008
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      My sister lost her mobile yesterday when i tried to deactivate the SIM card thru airtel customer care exective they denied to take my compliant and given me the suggestion to get it done from any nearest airtel dealer.

      When i reached to nearest airtel dealer to deactivate they told me that they don't have any privelige to deactivate the sim card i need to complaint at there Begampet office head office only.

      I am suprised & wondered that so called no 1 telecom service provider in india is not have such a basic service to deactivate the SIM card in case to lost or theft or in emergency.

      As we all know how things are happening in india every other day terrorist attacks, bomb blast etc are happen over mobile phone, in such case if any customer is losing there mobile he/she will become easy pray to those unforseen incidents.

      Since i request Airtel management to please look into this matter and simplfy the deactivation process in such cases of emergency.

      AIRTEL prepaidservice — I WANT TO DEACTIVATE THE LOST SIM

      MY FATHER LOST THE SIM THE NUMBER IS [protected] IHAVE FIR ON THIS NUMBER AND I GIVE TO THE AIRTEL OFFICE BUT IT WILL NOT TAKE ANY ACTION MY NUMBER IS ALREADY USE BY UNKNOWN PERSON SO I REQUEST TO PLEASE BLOCK MY SIM
      This is true that we have to careful about these things.Airtel service can play major role, to deactivate the sim card.
      i have lost my mobile along with the sim card and i am unable to deactivate this services my lost mobile number is [protected], pls deactivate this sim card.

      My other current number is [protected], please update me on the email id mentioned above.
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        RAJA MUKHERJEE
        from Chennai, Tamil Nadu
        Aug 4, 2008
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        Disconnection of my airtel mobile No. 9748767027, after the settlement with airtel Lawyer.

        To M/S BHARTI AIRTEL LIMITED,

        Sir/ Madam,
        This is to inform you that I Mr. Raja Mukherjee is a customer of airtel postpaid connection. I enjoyed this number ( Mobile No : [protected]) upto february-march, 2008. But some dispute arise regarding Payment, so I stopped using that number from the month of February, so no incoming - outgoing call facility was there. It was stopped from airtel. That time my oustanding...
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        Vignesh
        from Chennai, Tamil Nadu
        Aug 4, 2008
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        Hai Everyone,
        This is regarding the Airtel Postpaid Connections poor service. They have disconnected my number for the reason for address verification (- ve). After that i have provided full detail for the second time after that executive from airtel verified and got signature from one of the partner of my company and even then he says that the address is not proper and they have permanently disconnected my number. If any one can help me in this regards and i want to register a complient regarding this on Airtel and i want to claim Compensation from them as because it affected my company business.
        Aug 14, 2020
        Complaint marked as Resolved 
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          V.K
          from Bengaluru, Karnataka
          Aug 4, 2008
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          This is a complain specific to the arrogant behaviour of illiterate employee Manjunath from Airtel Bangalore Cancellation Dept. This may go well with other employees who behave likewise. Firstly this guy is very illiterate to provide customer service & I am sure there are numerous of his kind. Recently I was on a call with him for over 10 mins to cancel my connection & when he couldn't answer my questions about various options available to cancel, he arrogantly started saying "your voice is breaking" & disconnected my call. This is the most popular way for Airtel customer care representatives to get away from the customer. According to them whenever they don't want to talk further automatically our voice starts breaking out! How poorly these reps have been trained or whether they are trained at all? If they are so scared to face the customers then why the heck they are paid for? Airtel training dept really sucks. There are countless complaints on Airtel but pathetically their management neither doesn't seem to do anything nor they want to. If you really want to see how you are doing then allow customers to raise a grievance against anyone in customer care dept. I am sure your database will be full in no time. If any of the Airtel management person is reading this complaint then let me know what action you will take against Manjunath?
          Aug 13, 2020
          Complaint marked as Resolved 
          I have purchased one new sim card (airtel Pre-paid) from last 25th aug 2008, Mob. No.[protected]. but this sim card not working properly, means i cannot make any local landline calls from this number (Message is "You are not allow this numbers"). And also deducting Rs.1/- per day without any call. So I requesting to you please check this number, what is the problems?
          I am waiting for your immediate reply.
          My other number is [protected], please call this number

          Thanks.
          My name is shaji. I am using Airtel pre paid connection from Last two years, my number is - [protected]. I have one complaint, last one months I am recieving Joke smart & Daily news. And every time recharging money also deducting. So many times I am complaint to customercare for cancellation this two problems. but till date this is not cancelled. So requesting to you please give any help for this two options cancellation.

          Thanks
          I waiting for your kind reply & help
          Hi

          I have a Air tel post paid connection my number us [protected]. For last six month to one year I am facing a problem related to network and call drop at white field bangalore. I have given several complaints but its of no use. I am paying regularly my bills still nobody listens. really dissappointed with the unprofessional behaviour of the air 121. The manager was happy to take my cancellarion request rather then showing its interest to resolve my issue.

          I can be reached at the following number for any other [protected] clarification.

          Sumit
          my airtel connection is life time. why every time before calling it's telling me you re-charge other wise you will be disconnected. i am using this connection from last one and half year. plz take immediate actions
          I have been using an airtel connection for the last 2 years. There were no problems until now. Since september 9th, the signal vanished while I am in office, once I step out of the office the signal comes back. It is the same story every day, every time I complain, I get a new reference number!!! and now they say they cannot do anything about it...true professionals!!!
          Airtel Customer Care is totally useless...dey cut r calls widout ne reason ...which is absolutely stupid !!!... waste of time and money.
          At Airtel...they just beleive in exploiting and cheating customers...
          I am one of the oldest customers of Airtel having purchased the Sim during late 1999 0r early 2000. Of late strange things happen often which I am unable to comprehend. Invariably calls drop every occasion I make or receive a call. The call never gets connected as you get Not Accessible/Switched off messages. But if you keep trying you get connected ! The other day when I left for Chennai, I got the welcome message at Hosur and then the line went dead for the whole day and the next day it started working alright! Today at Bangalore around 11.30 Am the line went dead abruptly and all my effort to hook on to the network manualy failed with a message NO ACCESS ! My umpteen attempts to contact Customer Care went futile as the electronic options are designed to prevent the Customer (dont)care officers being accessible to Customers. What a sorry state of affairs! What an irresponsible establishment! What a fool I am to be still with Airtel. I carry an additional phone with a Vodaphone sim now a days.
          well...even i wud leave Airtel as soon as there is a choice of network selection...in which the number can b d dame and the service provider can b changed...
          Airtel is a CHeat company !...
          the Airtel Customer care care service does not kno anything at all...its a company of Illiterates...Airtel will soon b on road and start begging !
          Dear Sir/Madam

          maine Motorola C-139 Rs. 1999/- me kharida jisme har mahine
          airtel to airtel Rs. 84/- per month aate thhe parantu es mahine nahin aaye
          kaphi paresaan hun kirpaya mail dwara samadhan batane ka kasht karein
          thanks,
          Dinesh Singh Negi
          e-mail [protected]@yahoo.co.in
          I had requested for a migration of Prepaid to Postpaid connection on Jan 31st 2009.
          As per procedure all necessary documents were submitted and the payment made. The sim card was supposed to be activated in 48 hours, or so I was told. After 5 days, when I called Airtel office, they said that their "server was down" and so the processing could not be done. They would need another 4 days to do it. After 4 days, it was still not done. I went to the office and found that my application was lying on the desk of the person who was working on it. They had "forgotten" about it and was working on it. Another 2 days. When it was still not done, I called the nodal officer. The nodal office is another place of chaos and they have absolutely no co ordination in their work. The office closes by 5 pm and everyday there is a new person answering the call who has no idea what the other person has been doing. I did not see much hope there. On Feb 12th, I went to the office again and this they told me they had "lost the documents" and I should be submitting these again. I had requested for my money back as I dont have any more faith in these people. They convinced me an executive will be there at my place first thing in the morning next day to collect these docs. No one came. I am writing this complaint more out of disappointment than frustration. I work in a mobile phone service provider company and it is very sad to see the difference in service standards with our Indian counterpart.
          Dear Concer,

          I had taken post-paid(Special CUG 199) connection on 16th Feb but this is not yet activated. Your guys giving me wrong committments and finally they are not lifting the phone.

          Pls help me out in this case. Who is responsible for this?????

          Santosh:-[protected]
          Sudhakar:-[protected]
          Peter:-[protected]

          Infrom your guys to return all of my documents within 1 hour in my office, othrewise I put file against you.


          Regards
          Debasis
          II have Airtel postpaid connection and recently I have shifted to our new flat in purva fountain square, Marathalli. The network there is just not there. Inside the flat when you stand in the balcony only you get signal otherwise there is ZERO signal. I dont know how effective this site would be to solve this problem...giving it a try.
          i have phurchased i phone almost 8 months back from airtel Aligarh (U.P). it became dead and since last 45 days it is with airtel and no response pls advice should i complain to consumer forum or any other way
          i hav a problem my sister having airtel connection and she is faceing a problem from other no and that numer is of airtel in jodhpur and no is [protected] and that person use wrong wards
          I had the same person (Manjunath) answering my call when I called for some clarifications, he lacks basic professional ethics. Its all comes from their background, nothing can be done now and Airtel has such I's to answer its valuable customers. I can provide the time & date of my call, can Airtel retrieve this recording and check how pathetic he is. He is also deaf AH.
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            Parshav Jain
            from Pune, Maharashtra
            Aug 3, 2008
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            I took Airtel Prepaid number in name of PARSHAV JAIN ([protected]) from New Friends Colony Relationship center in first week of June 08. I opted for life time plan. I paid for sim charges, life time plan and submitted the necessary documents along with alternate contact number. After approximately two months on 23 July 08 Airtel barred my number WITHOUT ANY INTIMATION. After contacting Airtel customer care they informed me that due to address verification failure number got barred and I should submit documents again. On 25th July, I also purchased talk time for Rs 222/, however, even they don’t intimated me that number is not working and Airtel just put money in their pocket. On 29th July 08, I again submitted requested documents at Dwarka Airtel Relationship Center. However, my number was not activated till date. Again, when I contacted Airtel, they told me that the number is PERMANENTLY DISCONNECTED. This time also they disconnected MY NUMBER WITHOUT INFORMING ME. Relationship center informed that Airtel gives 15 days time for submitting documents. However, I submitted the documents within 6 days, even they disconnected my number.

            Economic damage is very nominal say Rs 100 for sim charges, Rs 300 for life time plan, Rs 222 on recharge. However, the inconvenience caused cannot be measured. Airtel is harassing their customer. They are not providing services. It was really a mess. Airtel did this because i have paid money for lifetime connection. Instead if I would have given application for cancelling any postpaid connection Airtel contacts its customer atleast 10 times and will explain me 100 alternates. But in case of lifetime prepaid number Airtel never contacted me not even one time.
            i m chandan tiwairi my number is [protected] so i don't acitve net servise in my number so plz ... deacivet net serves on my number
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              Borwankar Pankaj Baliram
              from Pune, Maharashtra
              Aug 3, 2008
              Resolved
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              Resolved

              I am having life time prepaid connection. I have recharged (200 Rs) my mobile on 18/07/2008 trough internet banking facility of ICICI BANK.

              Later, on the same day I have also received recharged successful SMS from Air tel. But I am yet to receive balance on my mobile. While interacting with customer care person she told me that on 18/07/2008 there was a major
              system failure so we will be unable to help u.

              i AM ATTACHING MY DETAILS OF CORRESPONDENCE WITH AIR TEL CUSTOMER SERVICE.

              REMINDER

              -----Original Message-----
              From: BORWANKAR PANKAJ B [ Officer (Quality Assurance), Pune CVBU, CV-QA ]
              Sent: Sunday, August 03, 2008 08:52
              To: '[protected]@airtelindia.com'
              Cc: 'appellate.[protected]@airtel.in'; 'nodalofficer.[protected]@airtel.in'
              Subject: RE: (Mobile No:=[protected] ) [REF:[protected]]


              No solution yet. I just want to know weather you are willing to deposit balance on my mobile or not

              Please give me answer in yes or no. I am fed up with this cat & mouse game?

              Regards



              -----Original Message-----
              From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
              Sent: Friday, August 01, 2008 20:43
              To: BORWANKAR PANKAJ B [ Officer (Quality Assurance), Pune CVBU, CV-QA ]
              Subject: Re: (Mobile No:=[protected] ) [REF:[protected]]

              Dear Mr. Borwankar,

              Thank you for contacting Airtel.

              You had expressed concern over recharge issue on your Airtel number [protected]

              We understand your concern and will work towards resolving the same.

              We wish to inform you that the complaint registered by you ON 30-July-08 is under observation and we assure you that appropriate solution will be provided within 24 hrs.

              For further clarifications or assistance, E-mail us at [protected]@airtelindia.com or send your query/request/complaint to 121 (toll free).

              We assure you the best of our services at all times

              Warm Regards,

              Rajasekaran.M
              Customer Care Executive
              Bharti Airtel Customer Care


              ---- Original Message ----



              Sir/ Madam,



              No response from customer care.



              This is for your information & necessary action please.



              As I have gone through all you channel & I suppose this is last stage. If
              problem will remain unresolved I have to take this matter in customer
              forum.



              I am having all the adequate evidences ?as this is your system failure why
              I should suffer?????????



              Thanx & regards,





              P B Borwankar



              From:BORWANKAR PANKAJ B [ Officer (Quality Assurance), Pune CVBU, CV-QA ]
              Sent: Tuesday, July 29, 2008 08:58
              To: 'nodalofficer.[protected]@airtel.in'
              Cc: '[protected]@airtel.in'
              Subject: FW: [protected]



              Sir/ Madam,



              No response from customer care.



              This is for your information & necessary action please.





              From:BORWANKAR PANKAJ B [ Officer (Quality Assurance), Pune CVBU, CV-QA ]
              Sent: Sunday, July 27, 2008 15:58
              To: '[protected]@airtel.in'
              Subject: [protected]



              Dear Sir/Madam,





              My self pankaj B Borwankar & my mobile no is [protected].



              I am having life time prepaid connection. I have recharged my mobile on
              18/07/2008 trough internet banking facility of ICICI BANK.

              Later, on the same day I have also received recharged successful SMS from
              you. But I am yet to receive balance on my mobile. While interacting with
              your customer care person she told me that on 18/07/2008 there was a major
              system failure so we will be unable to help u.



              I am attaching details of my recharge transaction through internet banking
              facility of icici bank for your perusal. Kindly help me for getting back my
              balance.



              Expecting your kind cooperation.







              Note ? At present my Wife Mrs. Snehal P. Borwankar is operating my mobile.





              Regards,



              P B Borwankar.











              Regards,



              P B Borwankar.
              Aug 14, 2020
              Complaint marked as Resolved 
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                A
                ashvani29
                from Chandigarh, Chandigarh
                Aug 3, 2008
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                SIR, I HAVE PREPAID CONACTION NO IS-[protected].I ACTIVATED 27JUL.2008 REACHARGE 320 IGET 149 TAK VALUE BUT NEXT DAY CUT RS 12 TWO HOURS AFTER 54 ANDCUT MY RUPPES REGULARLY.WITHOUT RESION, I COMPLENT CASTMER CAR EXECUTIVE (SENIOR, VINAY 30JULY 4:25PM), 3 TIME THEY ASK ME SOLAVE MY PROBLUM IN 48 HOURS BUT NO RESPONSES ANY SIDE 2ND COMPLENT SEN.EXE.AASIF 8:20PM 1ST AUG2008. HE PROMISE SOLVE MY COMPLENT IN 48 HOURS.BUT THAT TIME NO RESPONCE THAT SIDE. I REMEMBER LAST TIME IAM FREE FOR LEGAL ACTOIN ALL RESPONCIBLITY FOR AIRTEL.SATVEER BISHNOI
                Two days before I have problem with Network/connecting call
                with my athor phone Nos [protected]/[protected]. When I call
                This Phone Nos.immedatly I lesson recording - THIS IS NOT VALIDE NO.
                & Amt debitd from my a/c. I face this proble for two days(only evening/night time)
                Due to this problem I lost my 45 to 50 Rs.And Yesterday eveening i check my balnce
                it is more than 700/- after some time suddenly i found it is 367/- immediatly i launch
                complaint with custome care. A Man Wrote my complaint at 10.00 to 10.06 pm.but
                he talkng rurdly.
                Please kindly suggest me I will continue with you pepole or try for anothe service
                provider.please look into the matter & give importance to your regular customers.

                my mobile no.is [protected]

                regards

                sanjay sharoff
                DEAR SIR
                MY MOBILE NUMBER IS [protected].DATE 3JANUARY2009 IS MY BALANE IS RS.10 DEDUCT WITHOUT ANY REASON.PLEASE SIR I REQUEST TO U PLEASE REFUND MY RS.10
                THANK YOU.
                HI,

                My moblie no is [protected].the service is activated on my moblie by default from 5432101 Some sloks.
                And as soon as i recive the massage 1 rs is diducted frm my account.
                Please stop the secvice of 5432101 as soon as possible & refund me my money.

                Thanks.
                First of all u do not get connected to the customer care executive.Its very irritating. On top of that if you call this number [protected] which is airtel customer care number they deduct 60 paise from ur balance. Normally Customer care of any company is toll free. But these airtel people deduct ur money if you call the customer care. What...is this a punishment for calling the customer care of airtel.I am demanding an explanation for this and i want my money back. Reliance was better than this airtel atleast they dont charge you i[censored] call their customer care.
                Ya its true
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                  I
                  Iftekhar Ansari
                  Aug 2, 2008
                  Resolved
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                  Resolved

                  Hi,

                  This is Iftekhar Ansari and this is in reference to my cell phone number [protected] i.e. an Airtel connection. I got the service in 2nd week of last month i.e. July and was pretty happy with the service until one day I receive a sms from Airtel saying your limit has exceeded so please pay Rs. 1000 to avoid disconnection. I am new to Chennai and because of language barrier it caused me inconvenience to locate a airtel payment center. I called up the customer service and mentioned that they can send an executive to my office and I can provide them with a cheque.The executive mentioned that they cannot send someone out there and said you can just type in CASH and the pincode and SMS it to 121 and you will get a list of the agencies that except cash payment in your area. I did that a day back and I still have not received the SMS. Today taking the pain I went searching for a payment centre and after spending Rs. 200 in an auto, and totally exausted I found a Airtel gallery approximately 4 kilometers from my home. I went there and made a cash payment at around 3.00 pm in the afternoon. After giving the cash payment I confirmed by calling a number to see if the outgoing was working and yes it was and I made the last call for the day at 5.10 IST. Now in the night at around 10.45 pm when I tried to make a call I got a IVR on Airtel customer service that your outgoing has been disconnected due to non payment and the same would be activated within an hour. I tried calling the customer service number and it would not allow me to connect to an executive and the last message it gave me was your line would be activated within an hour and got disconnected. This happened several times and finally I had to get my friend's cell phone to call up the customer service and when I had a word with the executive he mentioned that cash payment takes 24 hours to get updated. (This really zapped me. Vodafone and BPL would update that right away on the spot. I made the payment at the Airtel gallery)

                  I then told the executive to pass the call to his superior who could help me. The executive placed the call and when he returned he mentioned "Right now there is no superior present" (This is another thing that shocked me. A customer support center without the management.) After mentioning how urgent this was he said he would be able to activate the lines within 2 hours. But that wouldn't work for me. I had to make some urgent phone calls. He finally mentioned that he will activate it within 20 minutes and again at the end mentioned that it's going to take 2 hours and hung up on my face without an acknowledgement.

                  Here are something I want to point out.

                  Why should it take 24 hours to make a note of a cash payment when the payment was made at the Airtel gallery.
                  The SMS sent to customer service never returned with results. Why?
                  The CSR was not able to help me, didn't escalate the call and hung up without an acknowledgement. Is this called customer service?
                  It's 08.51 PM 2nd august, in the night almost 24 hours since the line has been deactivated and 29 hours approximately after making the payment and the line has not been activated yet.
                  The CSR mentioned the line would be active in 20 min, max 2 hours. It's 24 hours and nothing done yet. IS THIS AIRTEL?


                  Outcome :



                  I'm totally distressed with Airtel. I never had such a bad experience with any service provider. How do you expect me to recommend Airtel to any one I know. This is really not appreciated and I need a resolution at the earliest.
                  Aug 14, 2020
                  Complaint marked as Resolved 
                  Hi,

                  This is Iftekhar Ansari and this is in reference to my cell phone number [protected] i.e. an Airtel connection. I got the service in 2nd week of last month i.e. July and was pretty happy with the service until one day I receive a sms from Airtel saying your limit has exceeded so please pay Rs. 1000 to avoid disconnection. I am new to Chennai and because of language barrier it caused me inconvenience to locate a airtel payment center. I called up the customer service and mentioned that they can send an executive to my office and I can provide them with a cheque.The executive mentioned that they cannot send someone out there and said you can just type in CASH and the pincode and SMS it to 121 and you will get a list of the agencies that except cash payment in your area. I did that a day back and I still have not received the SMS. Today taking the pain I went searching for a payment centre and after spending Rs. 200 in an auto, and totally exausted I found a Airtel gallery approximately 4 kilometers from my home. I went there and made a cash payment at around 3.00 pm in the afternoon. After giving the cash payment I confirmed by calling a number to see if the outgoing was working and yes it was and I made the last call for the day at 5.10 IST. Now in the night at around 10.45 pm when I tried to make a call I got a IVR on Airtel customer service that your outgoing has been disconnected due to non payment and the same would be activated within an hour. I tried calling the customer service number and it would not allow me to connect to an executive and the last message it gave me was your line would be activated within an hour and got disconnected. This happened several times and finally I had to get my friend's cell phone to call up the customer service and when I had a word with the executive he mentioned that cash payment takes 24 hours to get updated. (This really zapped me. Vodafone and BPL would update that right away on the spot. I made the payment at the Airtel gallery)

                  I then told the executive to pass the call to his superior who could help me. The executive placed the call and when he returned he mentioned "Right now there is no superior present" (This is another thing that shocked me. A customer support center without the management.) After mentioning how urgent this was he said he would be able to activate the lines within 2 hours. But that wouldn't work for me. I had to make some urgent phone calls. He finally mentioned that he will activate it within 20 minutes and again at the end mentioned that it's going to take 2 hours and hung up on my face without an acknowledgement.

                  Here are something I want to point out.

                  Why should it take 24 hours to make a note of a cash payment when the payment was made at the Airtel gallery.
                  The SMS sent to customer service never returned with results. Why?
                  The CSR was not able to help me, didn't escalate the call and hung up without an acknowledgement. Is this called customer service?
                  It's 08.51 PM 2nd august, in the night almost 24 hours since the line has been deactivated and 29 hours approximately after making the payment and the line has not been activated yet.
                  The CSR mentioned the line would be active in 20 min, max 2 hours. It's 24 hours and nothing done yet. IS THIS AIRTEL?


                  Outcome :



                  I'm totally distressed with Airtel. I never had such a bad experience with any service provider. How do you expect me to recommend Airtel to any one I know. This is really not appreciated and I need a resolution at the earliest.
                  I have a handset of Nokia 6630 I was going to format my mobile; it asked me for PIN number, i entered 12345 many times but it denied and began to ask for PUK code. My Mobile Number is [protected], I recharged my number with 205 on[protected]. the remaining balance in my account is almost Rs. 64. please send my PUK code to this Number: [protected]. or to my Email ID. I spend sometime 3000, 2000 and usually more than 1000 in a month in calling STD. i was in roaming when it happened to my number. please solve my problem to continue using AirTel services.

                  thanks

                  Shaban
                  THE CUSTOMER CARE SERVICES OFFICER,
                  AIRTEL NAGPUR
                  Date: 09/03/2009
                  I have received a Bill for mobile number [protected], for which I have not been issued with any SIM card from the company till date and the bill reflects an amount of Rs. 607 being charged for the month of February 2009. The calls have also been made from this SIM illegitimately, without my knowledge this is highly objectionable and against the customer rights.
                  In this context details are as follows: Representatives of Airtel had contacted me at my residence and advised me for taking new mobile connection for which I have supplied them necessary documents and a CHEQUE FOR Rs. 500. WITHIN 10 MINUTES OF THEIR DEPARTURE FROM MY HOME I HAD GIVEN THEM A CALL REQUSTING NOT TO PROCESS MY APPLICATION AND RETURN ME THE DOCUMENTS SUPPLIED TO THEM. THEY HAD TOLD THAT THE DOCUMENTS ARE SUBMITTED TO OFFICE AND THEREAFTER I RECEVIED CALLS FROM VARIOUS OFFICIALS FROM AIRTEL HIERACHY, ASKING ME THE REASONS FOR DOING SO, AFTER EXPLAINING MY REQUIREMENTS I WAS TOLD THAT I WILL NOT BE ISSUED WITH ANY NEW CONNECTIONS.
                  But today I was amazed to find a bill for the number [protected] issued to me and also showing the particulars of calls made from this SIM. May I kindly know HOW and WHY I have been issued a bill without issuing any SIM card or any answer to the particulars that were made in telephonic talk with the company officials?
                  I THERFORE KINDLY REQUEST YOU TO RETURN MY DOCUMENTS AS WELL THE AMOUNT OF THE CHEQUE ISSUED TO YOUR REPRESENTATIVE AT THE EARLIEST AND ALSO DETAILS ABOUT CALLS MADE FROM THE MENTIONED SIM ALLOTED AGAINST MY DOCUMENTS. THIS MAY BE DESIRED FOR SUPPLYING PARTICULARS TO THE APPROPRIATE AUTHORITIES IN CASE OF DEMAND.
                  Anticipating positive compliance,
                  With Regards,
                  V. B. Hirulkar
                  i m neeraj, airtel custmer executive has blocked my number, whenever i want 2 talk with customer care it says me to send sms on 121 by writing airtel but i need some other informations. so plze unblock my number my number is [protected]. i need lots of informations about offers, so plze do something.
                  I'm having prepaid campus group nos. [protected], [protected], [protected] & [protected], there was charges of Rs.0.10 per minute for evening hrs and weekend period but now a days you are charging Rs.1.00 per minute. Many time I have contacted ur 121 servise center but I cant get proper respose from ur servise center ... You are therefore requested to kindly see and correct the error or ur servise previously provided (Rs.0.10 p.m)to my nos. as indicated [protected], [protected], [protected] & [protected]. Reply awaited.
                  My n.Is u.P.Est n. Is[protected] crrently iam an patiala roming richarge ru.30
                  e recharge bu not richarging from recharging n.Messge is showing recharge succss
                  the id n.
                  [protected] is
                  sir/madam
                  Im gatting this no [protected] to miss call. Im leaving in maldives..may be some of my frnd want to talk. but do, t know, plz help me tell name..
                  thanks
                  Dear sir,

                  This is Harikumar.s, i have Haryana airtel preaid mobile no is : [protected].

                  last one week i have try to top up my mobile through online, but is not top up and i receive one statement for, your noumber is not correct,
                  i already complainet in custmer care several times, but i didnt receive solution,

                  this is my complaint no: CANRC[protected] i complaint on march 2nd

                  no: CANRC[protected] i complaint on march 1st,

                  ple here too i didnt receive one solution, kind help me, now i have very very low balance in my mobile Rs.0.02 so now i didnt call to customer care also,

                  any body have solution kind advice me, what i do next step.

                  or otherwise i change my mobile customer other then airtel.

                  now i feel very bad to airtel customer care, they not to do anything.for customer, why
                  I am R.P.Singla holding airtel mobile tel # [protected]. The connection has earlier been in the name of corporate employee Sisir Kumar but was being used by me. I approched Airtel Sector 34 office ( Chandigarh ) with my ID n address proof to make amends. The Airtel employee there took my ID but did not make amends. In result I am not getting details of calls n unable to find correctness of charges SMS-ed on phone. Sick of this behaviour I activated my old Reliance connection # and stopped actively using Airtel service for over 4 months now. Surprisingly however I am being conveyed on SMS to pay Rs 1251/- which amount has only surprised me. I am getting tele reminders also but no one is prepaired to send call details.Will Airtel remedy it ?
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                    Y
                    Yuvraj Ramdas Raut
                    from Delhi, Delhi
                    Aug 2, 2008
                    Resolved
                    Report
                    Copy
                    Resolved

                    I Have Perchece Rs.200 Paper Recharge Card But There Is Not Pin Number.Pin Number Is Damaged After Crash. Please Give Me Secret Pin Of This Card On My E-mail ID Or Recharge On My Number .

                    My Mobile Number And Recharge Card Details

                    Mobile Number: [protected]

                    Serial No. Of Recharge Card:[protected]

                    Secret Pin: 68(Can Not Seen)7549
                    Aug 14, 2020
                    Complaint marked as Resolved 
                    i love the airtel recharge card
                    I have purchase Rs 60 top up card .one digit of My recharge pin is missing due to scratching .. Plzzz give the secret pin no. on my no. or email address . My mobile no. [protected] Sl. no. of card[protected]
                    I have purchase the Rs.30 card . digit of my recharge pin is missing due to scratching.so that please rechrge my mobile

                    my mobile no is:- [protected]
                    the serial no of top-up card:- [protected]
                    i have parchased Rs 20 card.digit of my recharge pin is missing due to scratching.so that please rechrge my mobile
                    my mobile no. [protected]
                    card serial number. [protected]
                    Hiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii
                    sir
                    please give me, one idea recharge

                    Rs. 120
                    i have parchased Rs 55 card.digit of my recharge pin is missing due to scratching.so that please rechrge my mobile
                    my mobile no. [protected]
                    card serial number. [protected]
                    I Have Purchased Rs.10 Paper Recharge Card But There Is Not Pin Number.Pin Number Is Damaged After Crash. Please Give Me Secret Pin Of This Card On My E-mail ID Or Recharge On My Number .

                    My Mobile Number And Recharge Card Details

                    Mobile Number: [protected]

                    Serial No. Of Recharge Card:[protected]

                    Mail ID :thiyagarajan.[protected]@gmail.com

                    Secret Pin:[protected]not seen)8
                    I have purchase Rs 30 top up card .one digit of My recharge pin is missing due to scratching .. Plzzz give the secret pin no. on my no. or email address . My mobile no.[protected] & CARD serial.no [protected]
                    i have purchased airtel top-up card of Rs. 50/- while scratching the care some digits of pin number have lost. Pls send me full these digits by mail, i am sending you some details about recharge care:-

                    16 digit Pin :- ****[protected]
                    serial No. :- [protected]
                    my mobile number :- [protected]
                    i have purchased airtel Top-Up Recharge of Rs. 50/- while scratching it, i have lost some digits of its pin number, pls send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.

                    Serial No. :- [protected]

                    Secret Pin :- ****[protected]

                    My Mobile No. :- [protected]
                    i purchase 10 r.c.pin number is damaged while scratching.serial no is[protected].
                    please send the pin no to my email.
                    Sir my 24 rs serial is [protected] my mob. [protected]
                    i have purchased vodafone Top-Up Recharge of Rs. 30/- while scratching it, i have lost some digits of its pin number, pls send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.

                    Serial No. :- [protected]

                    Secret Pin :- 428205**7*126977

                    My Mobile No. :- [protected]
                    i have lost my pin number pls send correct pin number
                    For Recharge Pin:

                    I Have Perchece Rs.60 Paper Recharge Card But There Is Not Pin Number. Pin Number Is Damaged After Crash. Please Give Me Secret Pin Of This Card On My E-mail ID Or Recharge On My Number .

                    My Mobile Number And Recharge Card Details

                    Mobile Number: [protected]
                    Serial No. Of Recharge Card: [protected]
                    Secret Pin:[protected]Can Not Seen) 53
                    For Recharge Pin

                    I Have Perchece Rs.60 Paper Recharge Card But There Is Not Pin Number.Pin Number Is Damaged After Crash. Please Give Me Secret Pin Of This Card On My E-mail ID Or Recharge On My Number .

                    My Mobile Number And Recharge Card Details

                    Mobile Number: [protected]
                    Serial No. Of Recharge Card: [protected]
                    Secret Pin:[protected]Can Not Seen) 53
                    i have purchased airtel top-up card of Rs. 50/- while scratching the care some digits of pin number have lost. Pls send me full these digits by mail, i am sending you some details about recharge care:-
                    free Recharge
                    i have purchase a 38 rs msg card...n i scratch its pin also...
                    serial no...is[protected][protected][protected]-----
                    i had purchased airtel simcard but i missed the number for that i am not able to acess it becz in that sim i have zero as my balance so i m nt able to do the recharge can any one say the way to find out the mobile number to do recharge

                    my mail id:[protected]@yahoo.com
                    do they send the correct 16 digit pin to ur ids ???

                    Airtel Bharti Ltd. — DND REGISTERED INFACT COMMERCIAL CALL & MASSAGE STILL CONTINUE ON MY CELL

                    I HAVE GOT LOTS OF MASSSAGE FOR THE COMMERCIAL PURPOSE INFACT I HAVE ALREADY REGISTERED IN DND REGISTERED STILL LAST TWO YEARS.

                    DND REGISTRATION NUMBER : W[protected]

                    AIRTEL REQUEST REFERANCE NUMBER IS : - CDRGP[protected] ,

                    I CANNOT PUT COMPLAIN ONLINE IN THE DND REGISTRATION COMPLAIN FORUM . IT IS NOT WORKING WELL IT IS ALSO A WATAGE OF TIME OF THE COSTOMER.

                    અમોએ તારીખ ૨૩.૦૧.૨૦૧૦ ના રોજ “START DND” લખી ‘’1909’’ ન્ંબર પર મેસેજ કરી DND સુવિધા ચાલુ કરાવેલ છે. તેનો રજીસ્ટ્રેશન ન્ંબર : W[protected] છે. અને તેના અનુસ્ઁધાને ૪૫ દિવસ ની અવધી પુરી થતા ૦૯.૦૩.૨૦૧૦ ના રોજ આપના તરફથી આવતા ક્ંપનીના બીન જરૂરી મેસેજ અને સ્પેશિયલ ઓફર કોલ બઁધ્ થઇ ગયેલ છે. એવી માહીતી ટેલિ કોલર અધિકારી દ્વારા આપવામાઁ આવેલ છે. તેમ છત્તા છેલ્લા પાંચ – છ મહીનાથી આપની બેદરકારી ના કારણસર ક્ંપનીના બીન જરૂરી મેસેજ અને સ્પેશિયલ ઓફર કોલ ચાલુ જ છે.

                    COMPLAIN IS LIKE THIS THOSE MASSAGE WAS ON MY MOBILE IS LIKE THIS PLEASE CHECK BELOW :

                    BL-CANON
                    SACHIN SIGNATURE WATCH WORTH RS. 1999/- ABSOLUTELY FREE WITH EVERY PURCHASE OF CANON LBP 2900 & LBP 3300 PRINTER. FOR DETAILS CALL[protected]/ [protected]
                    DATE : 17.04.2011 TIME11:34AM.

                    TATA PHOTON + ENJOY UNLIMITED DOWNLOAD WITH FASTEST SPEED UPTO 3.1MPS JUST @ 583*/MONTH. & ALL INDIA ROMING FREE CONTACT : [protected]
                    MASSAGE GOT FROM : [protected]

                    THIS TYPES

                    Free Recharge Pin - Comment #1825412 - Image #0
                    Dear Rakesh Ranga,

                    Last weak ia hvae got a massage from LM-Futuer, and then i was registered complain in the customer care department. customer care Executive inform us your complaine will be resolve by 11 may, 2011.
                    can you tell me how many time i have to registered the complain regarding the unwanted massage from the commercial use. i have to regestered the complaine three times with in a month. is it relaible?.

                    can you advice me how its will be Reimburse the trubleing, infact i was registered with DND. who is the responsible for that.?

                    Regards
                    Amit Parmar
                    executive Hr
                    [protected]
                    my mobile number.[protected]
                    my name-anilkumar
                    my recharg card serial no.[protected]
                    my secret pin no.9987 4976 **7* **64
                    my airtel tot-up card of rs-30/- pls send full digits my mobile no or my mail.sunill.[protected]@gmail.com
                    thanku airtel

                    Airtel — PAPER RECHARGE

                    Dear Sir
                    due to bad printing quality my airtel paper cupon sno.[protected] fail to recharge because during scratch printed digid was damaged so i am not able to recharge my mobile for above mentioned cupon.

                    pls resolbe my problem
                    ALOK
                    Mob No.:[protected]

                    Bharti Airtel Ltd — Rs. 20 Recharge Not Done

                    RECENTLY I HAD BUY RS. 20/- RECHARGE COUPEN OF AIRTEL ON 19/07/2011 FROM VILE PARLE (WEST) (SHOP NAME IS WELCOME CHEMIST) & AFTER SCRATCH THE COUPEN THE COUPEN WAS NOT RECHARGE
                    my paper recharge code not seen properly my serial no. [protected] myn secret pin 8203594*****6788 my airtel tot-up card of rs-60/- pls send full digits my mobile no [protected]
                    my email add. [protected]@gmail.com


                    please problem solucation
                    thanks for airtel india
                    best regard



                    babulal
                    I Have Purchased Rs.10 Paper Recharge Card But There Is Not Pin Number.Pin Number Is Damaged After Crash. Please Give Me Secret Pin Of This Card On My E-mail ID Or Recharge On My Number .

                    My Email.id - nv.[protected]@gmail.com
                    16 digit pin num---99** *298 5389 ****
                    serial num---[protected] 32104
                    i have purchased airtel Top-Up Recharge of Rs. 30/- while scratching it, i have lost some digits of its pin number, pls send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.


                    Serial No. :[protected]

                    Secret Pin :- 927091******2482

                    My Mobile No. :- [protected]

                    My Email.id - [protected]@gmail.com
                    ds
                    i have purchased airtel Top-Up Recharge of Rs. 50/- while scratching it, i have lost some digits of its pin number, pls send me its recharge pin or recharge my mobile number, i am sending you details of top-up card.

                    Serial no:[protected]

                    Secret Pin:6357*****2738524

                    My Mobile No:[protected]

                    My Email id:darsan.[protected]@gmail.com
                    I HAVE PURACHASED AIRTEL TOP-UP RECHARGE OF Rs.30/- WHILE SCRATCHING IT HAVE LOST SOME DIGITS OF ITS PIN NUMBER, PLS SEND ME ITS RECHARGE PIN OR RECHARGE MY MOBILE NUMBER, I AM SENDING YOU DETAILS OF TOP-UP CARD.

                    SERIAL NO. [protected]

                    SECRET PIN: ******[protected]

                    MY MOBILE NO. [protected]

                    MY EMAIL ID: [protected]@yahoo.in

                    please send my recharge as soon

                    thanking you
                    rakesh
                    I have purchased airtel vouchar of rs 30 while scratching i lost my pin plz send my pin no as soon as possible im sending u my mobile no. as well as serial no

                    serial no [protected]

                    secret pin 7******8880845

                    my mobile no is [protected]

                    My email id [protected]@gmail.com

                    please send vouchar no as soon as possible

                    Pavan Dhake
                    i purchase 10 r.c.pin number is damaged while scratching.serial no is [protected].
                    please send the pin no to my email.
                    i purchase 50 r.c.pin number is damaged while scratching.serial no is [protected].
                    please send the pin no to my email.
                    I have purchase Rs 50 r.c. My recharge pin is missing due to scratching .. Plzzz give the secret pin no. on my no. or email address . My mobile no. [protected] & CARD serial.no [protected]. email id : [protected]@gmail.com
                    i have purchased Rs 3240 card.digit of my recharge pin is missing due to scratching.so that please recharge my mobile
                    my mobile no. [protected]
                    card serial number. [protected].
                    my mail id is :- [protected]@gmail.com

                    Free Recharge Pin - Comment #1472442 - Image #0

                    Airtel — I Lost my 200 Rs/-.For using online Recharging

                    My Name is A.Praveen pison durai & My number is [protected].In 03/12/2012 I Recharged My Airtel Mobile in online recharging 200Rs/-.But I Lost My 200Rs/- in my ICICI Bank Account.I Want my money 200Rs/-.
                    I have purchase the Rs.25 innter net recharge coupen . digit of my recharge pin is missing due to scratching.so that please rechrge my mobile

                    my mobile no is:- [protected]
                    the serial no of Rechage coupen :- [protected]
                    Dear sir,
                    I purchased a coupon of rs. 50 ... belonging to airtel...
                    while scratching the pin number the digits also got scratched and I cant make out the pin code...
                    I have the coupon with me and the serial number is [protected].
                    i have parchased Rs 20 card.digit of my recharge pin is missing due to scratching.so that please rechrge my mobile
                    my mobile no. [protected]
                    card serial number. [protected]
                    I have purchased airtel Top-Up Recharge of Rs. 50/-
                    while scratching it, i have lost some digits of its pin
                    number, please send me its recharge pin or recharge my
                    mobile number, i am sending you details of top-up card.
                    Serial No. :- [protected]
                    Secret Pin :- 7090****33685333
                    My Mobile No. :- [protected]
                    I have purchased airtel Top-Up Recharge of Rs. 25/-
                    while scratching it, i have lost some digits of its pin
                    number, please send me its recharge pin or recharge my
                    mobile number, i am sending you details of top-up card.
                    Serial No. :- [protected]
                    Secret Pin :- 9***[protected]
                    My Mobile No. :- [protected]
                    Have Perchece Rs.10 Paper Recharge Card But There Is Not Pin Number.Pin Number Is Damaged After Crash. Please Give Me Secret Pin Of This Card On My E-mail ID Or Recharge On My Number .

                    My Mobile Number And Recharge Card Details

                    Mobile Number: [protected]

                    Serial No. Of Recharge Card:[protected]

                    Secret Pin: 014011

                    My Email ID : [protected]@ymail.com
                    sir ... i buyed a new recharge card of 50 rs, , , recharge pin has lost ... while scratching wth finger so kindly help me to get back my 50 rs recharge my num is [protected]
                    my PIN number got damaged while scratching. the serial no of my Rs 130 top up voucher is [protected]. i am unable to recharge, please help. my mobile no is [protected]! thanks in advance
                    dear sir
                    i have purchased Rs 20 card. while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number. the details of top up card is

                    serial no: [protected]

                    secret pin: **[protected]

                    mob no:[protected]
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                      Vanita H Bangera
                      from Mumbai, Maharashtra
                      Aug 2, 2008
                      Resolved
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                      Resolved

                      D/Sir,

                      I hereby request you to please cancel my caller tune immediately.

                      thnks,
                      vanita
                      Aug 14, 2020
                      Complaint marked as Resolved 
                      Dear sir,

                      I hereby request you to Plz activate my caller tunes of song "dostana" song words are "kuch kam roshan hai roshni" immidiately.

                      Thanks,
                      Abhishek Sharma.
                      Dear sir,

                      I hereby request you to Plz activate my caller tunes of song "dostana" song words are "kuch kam roshan hai roshni" immidiately. My Mobile number is [protected]

                      Thanks,
                      Abhishek Sharma.
                      D/Sir,

                      I hereby request you to please cancel my caller tune immediately.

                      thnks,
                      N.Gopinathan
                      D/Sir,

                      I hereby request you to please cancel my caller tune immediately.

                      thnks,
                      N.Gopinathan
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                        neeraj yadav
                        from Amritsar, Punjab
                        Aug 1, 2008
                        Resolved
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                        actually sir i am lifetime airtel prepaip customer. or mera number barred ker diya hai bena kisi reason say.unka khna hai ki 6 month may 200 ja recharge jruri hai but mujhey connection lea hua 8- or 9 month hue hai. jismay meiney 4 month say ney chla rha hoon. it means mera recharge to hua hai then why should barred my number? or airtel office waley galt glt imformation de detey hai kbhi to boltey hai ki aapka number start ho jayga or kbhi boltey hai aapka number nhi start ho sekta. so plz start my number as soon as possible. my barred number is [protected]
                        and my alternate number is [protected]

                        with regards

                        NEERAJ
                        Aug 14, 2020
                        Complaint marked as Resolved 
                        Airtel customer care is USELESS...!
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                          A
                          amitbodhe27
                          from Pune, Maharashtra
                          Aug 1, 2008
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                          i have bought a new airtel friends prepaid card and so want to join in a group of three, as given by the network the group password is not valid, though there are three sim cards, viz [protected], [protected] and [protected] that are in the same group and very much working whose password is [protected]. i have called the customer care several times but they have no given me the right solution what so ever. my sim number is [protected].
                          i hope this complain will serve me some good.
                          i have a friends sim card i want to join a group which already consists of 4 members, though i enter he correct password the network replys that please enter the valid group password please help me with that.
                          my sim no is [protected]
                          i hope you will help me
                          i want my group passwaord in my group there r members and i m not getting password of my group i think u can give me password to join a group. group members mobile number r [protected], [protected], [protected] please me a password to join this group... i was already member of that group but suddenly by mistake i have been break from group.. please send me password to join group
                          my no. is [protected]
                          sex
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                            Mehjabeen Taj Aalam
                            from Pune, Maharashtra
                            Jul 31, 2008
                            Resolved
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                            Hi!

                            I am a customer of Airtel for the past 2 years. I was initially registered under the a/c no.[protected].

                            In march’08, my a/c no. was changed to[protected] by airtel without any prior notification. I received a bill in march (no.[protected] under old a/c no. for “0” amount. It showed I had made a payment of Rs. 294 for which I had received a bill earlier. I received another bill for Rs. 606 for same period. When I complained, I was informed that the earlier bill was a folly, and I can pay the balance Rs. 312 (312+294=606). I paid the same. Again I got a bill (no.[protected] under new a/c no. showing Rs. 312 as paid and Rs. 294 as unpaid. When complained, I was told that no payment has been received!!

                            After calling ‘n’ no. of times, and repeating the story everyday to your good for nothing call centre employees for a month, I finally faxed my bank statement showing payment to bharti airtel on Dt. 31st march for amount Rs. 294 (cheque no. 357422, SBI PBB branch) to some Mr. sanket Pagare on 40031404. I received no response. The call centre employees kept bugging me for payment everyday and telling me that they have recorded details in system and that I would get the waiver, which never happened!!

                            Finally my line was disconnected 2 weeks back. I assumed it to be a sim card failure – no one cared to inform the customer. When I visited Airtel's Pensinsula tower, parel’s ARC – some lady Shabana attended to me and like others showed her inability to help any further but wrote a mail to some sandeep verma and his boss mangesh. My line was started 8 hours after she instructed someone to resume it and again got disconnected other day. I had already paid all bills till date except the 294 amount which I do not owe to Airtel.

                            I must say, Airtel is one of the worst service providers and its customer support is so so bad that I have decided to never use its service again. The inconvenience that I have faced for a meager amount over past 5 months is so high that I absolutely HATE this brand.

                            their support people are no good and they should close their office and send everyone to primary school. Government departments are better off than them and provide much better service.
                            Aug 14, 2020
                            Complaint marked as Resolved 
                            mobile bil
                            we required air tel bill summery for [protected] number so pls kindely send the bill summery to E-mail id: [protected]@yahoo.com
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                              BRIJESH S YADAV
                              from Mumbai, Maharashtra
                              Jul 31, 2008
                              Resolved
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                              I am Brijesh Yadav, residing in Mumbai. I am using airtel mobile no. from last 4 yrs. I had made all my payments on time to airtel. in spite of that they had created a lot of problems to me. Now my mobile number is not working. Reason that airtel says that i am having outstanding of Rs. 8000/-(apprx.). O27/05/2008 i had made payment of Rs. 6509/- through my credit card to airtel m check and still they had not received the payment. after that paymnet i had stopped making any payment through my credit card. two payments given after tha is updated but that payment is still not updated. My number is now not working.

                              i had enquired 7 - 8 times airtel, given so many times mail to them but nothing had happend till date.
                              Aug 14, 2020
                              Complaint marked as Resolved 

                              Airtel Mobile — PAYMENTS NOT UPDATING

                              I am having one mobile connection(Post Paid) corporate connection in the name of Bombay Traders. Tel No. [protected]. Bill for the period 25-5-09 to 25-6-09 for Rs. 488.56 wich has a due date of 16-Jul-09 was paid by us vide our cheque No.357813 and our bank has debited our account of 13/7/09 for
                              Rs. 489/-. But your account for the next bill shows no credits. We are getting numerous calls from your centre to deposit the bill. Even we have deposited the next bill of Rs. 2400/- as demanded by you.

                              Please look into the matter and credit our account with Rs. 489 + Rs. 50/- charged as late fee in the bill dt. 27th Jul, 2009.

                              Thanking you.
                              Bombay Traders
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                                sampada
                                from Pune, Maharashtra
                                Jul 30, 2008
                                Resolved
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                                This is very disgusting that the Well known company like AIRTEL peoples lying with the customers, those who have lot of connections for the office,
                                our complaint is that my no. stoped access automatically, on incoming no outgoing, while asking the reasons, we get the answer that missing of Ducoments, I myself submit twice the documents, our two of peon submitted twice saparately for the same number but still after two months number is not working

                                Mr. Amit Sony, from Vasai - west, Ambadi Road, who is alway commits that different reasons for not staring the phone.
                                our balance is pending more than Rs. 400, it is prepaid card .

                                PLS TREAT THIS IS MOST URGENT, to solve my problem, If You can't have to take serious action against to you .I should get reply within half an hour, otherwise WE GO THROUGH THE PROPER CHANNEL.
                                Aug 14, 2020
                                Complaint marked as Resolved 
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                                  S
                                  Shahul Hameed
                                  from Chennai, Tamil Nadu
                                  Jul 30, 2008
                                  Resolved
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                                  My Mobile No:[protected]
                                  Dear Sir

                                  I have given change of address to univercell alwarpet
                                  06 July 2008
                                  That Address
                                  Shahul Hameed J
                                  No 13/01 Ist Cross Street
                                  Railway Border Kaveri Nagar
                                  Saidapet Chennai 600015

                                  But I have received above i mention address But Name is My Company Name That is Tenth Planet Technologies Pvt Ltd
                                  Please Add my Name in my bill

                                  Thank You
                                  Shahul Hameed J

                                  [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  I am a registerd customer of airtel postpaid. I took this new connection few weeks ago. The problem is that the unbilled amount is not matching the actual frequeny of call being made out by me.
                                  like if i have called a number which will cost me Re.1 for 2 mins for about 5 mins and so on. Now at the end of the day when i check my unbilled amount which i knew would not go above Rs.20 , it shows Rs.30. And day by day it adds Rs. 30 irrespective of how much i have dialed out.

                                  When i wished to complaint about this it they told me that they do not launch complaint on unbilled issues. Which was ridiculous. As this would be the amount they gonna bill me on.
                                  And till now, even after 10days they have not sent me the bill yet.

                                  I am really goinig mad. A service they have.
                                  Please help me.
                                  Hello
                                  Airtel customer care has been raising so many requests for a single issue I dont know reason for creating duplicate request numbers In the month of Dec2007 an agent named Sudhakar came to my home and informed that i need to pay 11500 due amount for the number[protected] I talked to his Team Lead Narsing Rao who informed that once i pay the amount he will be deactivating the number and closing the account I made a payment of 3000Rs on 12th Dec2007 Receipt number 29607 payment of 8500rs on 31st Dec2007 receipt number 29618 I gave the deactivation papers to the agent on the same day Narsing Rao promised me to send the Settlement papers in the 1st week of Jan2008 But they failed to keep up the promise
                                  In the March Bill Airtel has added 2857rs to my number [protected] as a one time charge saying it is the due amount for[protected] when i called the 121 service they informed that[protected] number was active till the month of March and they have charged the rentals I explained the issue to the customer care agents and they said they will be arranging a callback from the billing I received a call from Krishna who was from the billing department he said that he will wavingoff the onetime charge and will be sending a new bill But was not done yesterday i talked to srinivas and he said that he will be activating the outgoing services within 45mins as the tools were down he also promised a callback from the billing depatment with 4 hrs whereas i didnot receive a single call from Airtel I called the 121 services at 3.15AM talked to Anil when i asked him regarding the information why there was no call made to me by Airtel he disconnected the call, After that i tried calling the 121 services for four times, Everytime agent picks the calls, keeps on Mute and disconnects the call, Later i called the 198 services and talked to Sai Krishna Kumar, he said he cant help me, when i requested for the supervisor he informed me that the supervisor wont work in the night shifts, his Team lead name is Sudershan . Again i tried calling the 121 services, result was the same they pickup the call and disconnects it . Then i tried calling the 121 services they answered the phone and the agent was again Anil as i mentioned earlier, when i asked the reason for the call disconnection he said there might me a problem with the network, when i asked him for the supervisor he also gave the same answer that supervisor works only till 10pm, unfortunately Anils supervisor name is also Sudershan . When i asked him the request number he again disconnected the call . Again i tried calling 121 services this time the call was answered by Govind, as soon as i gave my name, he too disonnected the call.
                                  I would like to know the reason why this was happening . If this is the case with the customer care service hope its not worthy for the Airtel to run the 121 services . For all the reason if customers are requested to contact the Airtel office situated ar Begumpet, what is the purpose of 121 services where the customers waits for the IVR options to talk to an agent in the queue and when he reaches the agent they inform us to go to the Head Office . Today when i was calling the 121 services and press option 9 to talk to the agent, it asks us to send an SMS, why is that when the customer wants to talk to the agent it is redirecting to send an SMS, Are the Airtel Services FOOLING the customers making them to wait in the queue and later redirecting it to send an Query through SMS.
                                  Dear Sir/Madam,

                                  I would like to draw your kind attention towards deduction of my cell phone billing amount from the TATA Credit Card which is not as per the consent or instruction of the Card Holder (myself). In fact, a photocopy of the credit card was submitted to the Airtel (Bharati Cellular) as a supporting document. I don’t know, how did you entertain such transactions without my prior instructions and it is also crystal clear that the user’s name in the bill is RIMA, whereas in Tata Credit Card the name of the holder is REMA.

                                  What about Business Ethics? Do you only believe in recovery? What about Customers’ Satisfaction?

                                  I had cancelled my post-paid connection in the month of Febraury, 2008, of which I have two receipts collected from the Airtel Gallery, Chembur of excess payment adviced by the executives of the Gallery for conversion of mobile connections from Post-paid to Pre-paid, the executive of the Airtel Gallery promised me that both the connections will get converted within 48 hours in the month of February, 2008. Unfortunately, till today, I am receiving bills for both the post-paid connections inspite of my frequent requests.

                                  Is it possible to get the aforesaid amount back or do I need to contact ….. ?

                                  Awaiting your favourable reply in this matter.

                                  Yours faithfully,



                                  Dilip Vasu Poyyara

                                  Airtel Postpaid — Billing Problem

                                  Dear Sir

                                  I have given change of address to univercell alwarpet
                                  06 July 2008
                                  That Address
                                  Shahul Hameed J
                                  No 13/01 Ist Cross Street
                                  Railway Border Kaveri Nagar
                                  Saidapet Chennai 600015

                                  But I have received above i mention address But Name is My Company Name That is Tenth Planet Technologies Pvt Ltd
                                  Please Add my Name in my bill

                                  Thank You
                                  Shahul Hameed J
                                  Dear Sir,

                                  I would like to bring to your attention, an incident that has resulted in serious insult and loss of money due to the irresponsible behaviour of a staff member of your organization.

                                  I am holding an airtel connection ([protected], Alwar, Rajasthan) since the last few years. As I wanted to change my plan from that of Rs 450 pm to that of Rs 150 pm, I had sent my wife to request for the change at your Alwar office (Road No. 2) on the 5th of August, 2008. After making the necessary changes in the system, the executive was seen joking and spending time with the other members of your team who were all standing around a PC which appeared to have something funny running on it, without telling about the details of when the change would reflect in the billing etc. Even after repeated requests for information on this, she was ignoring my wife who lost her patience and returned, thinking that the next month’s bill would be as per the changed plan. However, I have received the new bill in August for Rs 450/- though I had used the connection to make calls of the value of only about Rs 10/-.

                                  Upon enquiring about this anomaly today, I was told that the billing cycle starts from the 5th of every month blah blah, which should have been told when my wife requested for the change. In that case, she could have been able to disconnect it then and there. As I am upset with this kind of ethics from a so called reputed organization like yours, I decided to discontinue the connection. Upon asking about details of the formalities of discontinuing, I was told that I will have to pay the said bill amount.

                                  I am not willing to pay any money more than that of the changed plan as I am totally justified in doing this. Your executive did not answer my wife’s queries and kept her waiting while fooling around with her colleagues.

                                  I need a fair dealing in this case or else I may be forced to take this to consumer court.



                                  Thanks,
                                  Asish.M.S
                                  how to know my day-to-day bill amount of my post paid airtel no which is under CUG so that i can reduce my billing amount

                                  my no is [protected]

                                  thanking you Airtel.

                                  palani
                                  Dear sir

                                  I am Lokesh Kumar Gupta my mob no is [protected],
                                  the probelem is i am getting my bills without my name which is creating big problem to me
                                  please send it by my name.

                                  Regards
                                  Lokesh Gupta
                                  Hi

                                  This is with regard to Itemized billing charges on my monthly bill for August 08 and September 08. Further to the telephonic enquiry by Airtel team to activate Itemized billing
                                  facility, I accepted to have it in my Plan. When I found that August Bill was not delivered to me, I called Airtel service represtative and requested him to deactivate the Itemized billing facility (unbenifited) on my Plan. Soon after 2 or 3 days I got a SMS confirming that Itemized billing facility has been cancelled from
                                  my Plan.

                                  Meanwhile, I chose Airtel online account for viewing my Bills every month and making payments as well.
                                  When I checked online for September 08 Bill, it reflected an outstanding balance of Rs.30 (charges for itemized bill for the period of Aug 08) plus charges for September 08 (i.e. Rs.60 in total). In view of this, Let me ask you 'How can a service industry charge people unwantedly since there was a SMS confirmation on deactivation of this facility from Airtel in August 08 itself. This appears that Airtel does not have a standard Finacial / Billing management.

                                  Moreover, I have contacted Airtel service representatives numerous times to remove the unwanted charges imposed on me but so far they have not done anything instead of making false statements everytime. Last month, one of the Airtel service representatives called me to follow-up for payment as I was delaying deliberately to get a positive response regarding the existing issue. After being assured for the removal of said charges, I made the payment online. Surprisingly, this months' bill has shown me again the outstanding balance of Rs.60 (as stated above) plus a late payment fee for last month.

                                  Altogether, I am asked to pay Rs.110 which appears in my account as outstanding balance! However, just to avoid any further late payment I have made the payment for current month leaving the prolonged
                                  balance which I do not owe. Airtel service representatives are really pathetic when an issue is dealt. They communicate like a Tape recorder always!

                                  Can anyone assist as how this irregular service is brought to the public.

                                  Thanks
                                  Rajin
                                  I had payment through credit card but i unable to receive bill payment kindly inform to me whether my bill setteld are not...
                                  Hi,

                                  My self Bhupendra Kumar using Airtel connection # [protected] having few problems as stated below:
                                  1. not getting the appropiate discount which was charged in favor of value addeded charges for SMS was for Rs. 225.00
                                  2. Placed a request to change the bill plan as on 30th of March 2009 with the billing plance Airtel199 from Airtel 444 plane.
                                  3. Mailed so many times to Airtel on line but no response received from your side regarding this. Below is attached mail which is showing how many times I have mailed to you but you send an automatic mail of confirmation of receive the mail only. No action received from Airtel customer care side.


                                  From: <[protected]@airtelindia.com>
                                  Date: Thu, Jun 11, 2009 at 4:42 PM
                                  Subject: Acknowledgement Mail.
                                  To: [protected]@gmail.com


                                  Dear Customer,

                                  Thank you for writing to Airtel. Your unique reference no. is[protected] .Request you to quote this number for future reference. We shall revert to you within 24 hours.

                                  Warm Regards
                                  Airtel Customer Service


                                  Important: Please mention your mobile no. as 98XXXXXXXX /99XXXXXXXX in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.

                                  This is an auto-generated reply; kindly do not reply on this mail. For any queries please mail to [protected]@airtelindia.com.


                                  [protected]-Original Message[protected]------
                                  Subject: Re: Acknowledgement Mail.
                                  Date: 11/06/2009 04:38:58 PM
                                  From: [protected]@gmail.com
                                  To: [protected]@airtelindia.com
                                  Message body:

                                  Hello Team

                                  How long time will you take to reply me. Please do come with the response otherwise I will have to take the action.

                                  Thanks
                                  Bhupendra


                                  On Tue Jun 2 2009 at 3:16 PM [protected]@airtelindia.com wrote:


                                  Dear Customer

                                  Thank you for writing to Airtel. Your unique reference no. is [protected] .Request you to quote this number for future reference. We shall revert to you within 24 hours.

                                  Warm Regards
                                  Airtel Customer Service


                                  Important: Please mention your mobile no. as 98XXXXXXXX 99XXXXXXXX in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.

                                  This is an auto-generated reply; kindly do not reply on this mail. For any queries please mail to [protected]@airtelindia.com.

                                  [protected]-Original Message[protected]------
                                  Subject: Re: Acknowledgement Mail.
                                  Date:[protected]:11:55 PM
                                  From: [protected]@gmail.com
                                  To: [protected]@airtelindia.com
                                  Message body:

                                  Hello Team

                                  Is there anyone who can reply me on this ASAP.

                                  I have been chasing this for around two months and no response from your side.

                                  Do I need to go to consumer court with the all details I have. Please come back to me ASAP otherwise I will start taking action and go to fight with you for my rights.

                                  Thanks
                                  Bhupendra


                                  On Thu May 28 2009 at 3:27 PM bhupendra kumar HYPERLINK mailto:[protected]@gmail.com [protected]@gmail.com wrote:


                                  Hello Team

                                  What is the issue.

                                  When I can receive any update on this please




                                  On Thu May 14 2009 at 11:27 AM HYPERLINK mailto:[protected]@airtelindia.com [protected]@airtelindia.com wrote:


                                  Dear Customer

                                  Thank you for writing to Airtel. Your unique reference no. is[protected]. Request you to quote this number for future reference. We shall revert to you within 24 hours.

                                  Warm Regards
                                  Airtel Customer Service

                                  Important: Please mention your mobile no. as 98XXXXXXXX 99XXXXXXXX in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.

                                  This is an auto-generated reply; kindly do not reply on this mail. For any queries please mail to HYPERLINK mailto:[protected]@airtelindia.com [protected]@airtelindia.com.
                                  [protected]-Original Message[protected]------
                                  Subject: Re: Plan change request [REF:[protected]]
                                  Date:[protected]:22:27 AM
                                  From: HYPERLINK mailto:[protected]@gmail.com [protected]@gmail.com
                                  To: HYPERLINK mailto:[protected]@airtelindia.com [protected]@airtelindia.com
                                  Message body:

                                  Hello Team

                                  What is the status of my request. I have checked this with your customer care today and they told me that the plan Airtel 199 is not activated yet. Still the plan is running on my mobile is 444. Why it is. Please come back with me the resolution.

                                  Please come with me RCA.

                                  Again I am very serious that please tell me how long time you will take to active this new plan in my mobile # [protected].


                                  I have another way to get this complete. You know what is the way...

                                  Thanks regards
                                  Bhupendra
                                  [protected]



                                  On Tue Apr 21 2009 at 8:23 AM bhupendra kumar HYPERLINK mailto:[protected]@gmail.com [protected]@gmail.com wrote:


                                  Hi Team

                                  Thanks for your reply.

                                  I would like to go with Airtel 199

                                  Please find attached file.


                                  Thanks
                                  Bhupendra



                                  On Mon Apr 20 2009 at 8:09 PM HYPERLINK mailto:[protected]@airtelindia.com [protected]@airtelindia.com HYPERLINK mailto
                                  ...Rest of the message is truncated.
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                                  --
                                  Thanking you,
                                  Best Regards,

                                  Bhupendra Kumar Yadav
                                  CDMA - [protected]











                                  Please advise how can I get response.
                                  I am Bhupendra using Airtel # [protected] want to post a complaint that I am not going to pay my bill until unless I am receiving the answer of my complaint and my discount of Rs. 225 + late fee

                                  Thanks & regards,
                                  Bhupendra Kumar
                                  [protected]
                                  sir my compaint is date 31july 2009, i receved for 121 massege my unbilled is Rs-474 and Nest day 1Aug.2009. I receved 121 massege bill Rs-(886.5) and i said one day bill is Rs 412.5 I can't calling anywere Pls.look this matter


                                  regards

                                  .Jitendra Singh
                                  (J.K.Cement)

                                  AirTel — Bill not sent in-time,forcing for payment,when calling for customer care irregular response &no response for complaint

                                  Airtel team & Airtel network is becoming is becoming very worst now-a days , after 10 to 15 days of bill generate & due date is over also Airtel is not sending the bill ( Hard copy or soft copy ) when we go for customer care centre also no proper responce , every time customer has to beg on airtel help desk peoples for any concerns , i have got fedd-up because of airtel network issue & billing query problems
                                  I am using a airtel postpaid connection I could not get the payment details and outstanding
                                  i need call list of mob no [protected] of previous 2 months to my email id kavu.[protected]@gmail.com
                                  Dear Sir/Madam

                                  In november 2012 I had applied for the airtel 3G datacard service (Internet Dongle ) .I subscribed for a package which would charge me Rs750 for 3GB and after 3GB 80 kpbs absolutely free.This ensured me my bill would not exceed rs 750.However when i received the call for verification they informed me a pack for 5GB at Rs750 is activated and after 5GB 3p per KB.So i went back to the airtel gallery asking them how did this happen .The person who had done my formalities for connection told me, its a mistake and they havent activated that package.They convinced me it will be sorted and sent a request for change of package .But next month i got to know still the pack hasnt been changed .Hence again I went to airtel gallery .He sent another request and told me not to bother it will get changed the next month ..However March 10 2013 my data services were suspended as my bill amounted to 2347 .For the next two weeks I was running to and from airtel gallery making calls sending emails.The airtel gallery officials were very rude to me, being a lady they kept me waiting and throwing attitude and finally washed their hands saying theres nothing they can do to directly mail airtel. In my mail pleading for some kind of help as it is not my fault the wrong package has been activated . I was told an amount of 750 has been waivered and posted and another 400 will be waivered in month of april .However I recieved an sms again reminding me to pay my bill, the waiver did not reflect hence i informed them .They confirmed the waiver will reflect in the bill .I got a call from airtel saying an outstanding amount of 1500 is pending to pay it off asap.Since I couldnt remain without an internet connection anymore I paid an amount of Rs1000 and my internet was restored . However yesterday ie. 6/4/2013 I was informed an outstanding amount of 2800 is pending and my internet is suspended once again .They claim there is no mistake in the bill .On the otherhand I have recieved paper bill of 3800.I am trapped in the game of airtel. Sick of calling their customer cares who keep diverting you to other numbers or keeping you on hold .Please help me
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                                    N
                                    NILESH KUMAR JAIN
                                    from Mumbai, Maharashtra
                                    Jul 30, 2008
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                                    sir,
                                    i have not recieve any std call s from chattishgarh except airtel,
                                    please try to solve my problem

                                    Airtel Prepaid — problem on std calls

                                    Sir,
                                    Good mornning,
                                    I am Abhay Dubey, using airtel preepaid sim card for one&half year, but last one or two month i am facing lots of problem on std calls i was complend lots of time in coustmercare but they are not serious on my complen they alway be give me a time period but this type of problems are not disolving by them.
                                    when i reach at airtell outlets they are not leation my complens. That situatation is painfull for me.
                                    Due to this problem i am losting lots of importent calls, & money also who will bear this loss, iam not able to bear this type of problem.
                                    So compney give me which is faced by me and my company.
                                    Last complen no is[protected] on 26/07/09
                                    Thanx
                                    Abhay Dubey
                                    +91-[protected]
                                    know to my no.[protected] calling details
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                                      A
                                      Arun Shukla
                                      from Delhi, Delhi
                                      Jul 30, 2008
                                      Resolved
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                                      Resolved

                                      I have done my DND ( Do Not Disturb ) registry with the mobile operator six months back and still receiving calls from telecaller despite of my repeated compalints to the operator, i have complainted them for more than 20 times and to my surprise i still receiving calls from barclays bank where they commited that they have already done the procedure of stopping the calls, i also request them to send me a copy of their communication to any of the concerend copany and department in any black and white form but i have not received any of them till date. can anyone advice me how to sue all these agencies and parties involved the the process including mobile services provider, TRAI and the company or agency involed in calls. As per the guidelines drawn by the TRAI and Supreme Court as a consumer i can demand a penelty on them in any form. Kindly advice.

                                      THanks & Regards

                                      Arun Shukla
                                      [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Please send your complaints to [protected]@ndncregistry.gov.in, trai.[protected]@yahoo.com along with a copy to your mobile operator.

                                      Idea Cellular — Receiving calls despite DND

                                      Sir
                                      I have been receiving calls from idea despite my mobile no. being activated for DO NOT DISTURB.The latest call was from [protected] on 31st may09 at 11.35 am.the number as can be seen is not easy to judge that it is from idea.And i recieved another call from this no. only on 26 may at 9.55 am and i had told them that i am registered for DO NOT DISTURB but it seems they are not bothered.kindly look into the matter.
                                      stop sending commercial calls/sms to my number with immediate effect. i had activiated the same many months before and still receiving them.

                                      my number is [protected]
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