To M/S BHARTI AIRTEL LIMITED,
Sir/ Madam,
This is to inform you that I Mr. Raja Mukherjee is a customer of airtel postpaid connection. I enjoyed this number ( Mobile No : [protected]) upto february-march, 2008. But some dispute arise regarding Payment, so I stopped using that number from the month of February, so no incoming - outgoing call facility was there. It was stopped from airtel. That time my oustanding was near about Rs.4000/- according to airtel . After taking with airtel executive Mr. Tapon ( M/s. Legend Telecom, Barrackpore) He suggested me to submit Rs. 2000/- and all the bills will be settled. I submitted the amount to Mr. Surojit ( a collection boy of Ichapur), but again a bill was issued to my home address .
Bill Date : 13-JULY-2008 and the Outstanding was Rs. 2055.40. till today.
And after few days a advocate letter came to me, and asked that after all settlement your outstanding amount is 1755.40/-, and submitted this amount within 7 ( seven ) days after receving the letter . As per lawyer letter, I deposited the amount of Rs. 1755.40/- to airtel hub barrackpore.
( M/s. Legend Telecom, 22/17, S.N.BANERJEE ROAD, CHIRIAMORE, BARRACKPORE, KOL -120 )
which was my last and latest outstanding .
Account ID :[protected]
Name : Raja Mukherjee
Recipt NO. 594597, Mob. No. [protected], Date :[protected]
Amount : Rs.1756/- ( One thousand seven hundred fifty six rupees )
Details Of Lawyer :
Name : Chandrasekhar sarkar
Ref. No. LL/07-08/2877
So, as per discussion with a customer executive on 4-8-2008, i send this letter with all the details, and I request for disconnection of my airtel number [protected]and to close my postpaid account as soon as possible. Because for long I had been harrazed after being a good customer for so years.
AND PLEASE DON'T SEND ANY FURTHER BILLS TO MY HOME ADDRESS. IT'S A REQUEST.
I will be highly thankful to you.
yours truly,
Raja mukherjee
( in any circumstances you can call me on my other airtel number ([protected])
Aug 14, 2020
Complaint marked as Resolved
As per my advice, do not even think about Airtel Datacard service. Their service is pathetic both in terms of speed compared to other service provider and billing procedure. I had terrible experience and within 9 days of my connection, i had surrendered it. Their daily unbilled amount does not consider your data plan and free transfer limit resulted your service will be deactivated even when you have not reached your free limit.
Take example of their 350/- rental plan where 500 MB free data transfer is allowed and above that Rs. 5/- per MB. Now say you credit limit is set to Rs. 1200/- and you made a data transfer of 300 MB after the activation. Their system will take is as 300*5 = INR 1500 which means you are above your credit limit and your service will be deactivated until you make payment of INR 1500 or wait for your billing to generate. Their billing system will consider free transfer of 500 MB only at the time of bill generation. So you would never be able to utilize at least your free limit.
The same is true for Rs. 999 wala plan. You can utilize the internet data transfer till your credit limit and once you reach their credit limit as per their faulty unbilled system, you have to make the advance payment of entire amount to get it reactivated but in reality are required to pay only Rs. 999/- which will be considered only at the time of billing generation.
Their speed is even poor compared to BSNL/TataIndicom.
If any one is even considering going for this, i would request them to clarify the issue specifically related to billing system with their customer support executive before they go for this.