Mobile Number – [protected]
Name – Rahul Karan
Date of Safe custody –[protected]
Request for activation –[protected]
Request number – 444420
Local Airtel customer center – Shree Balaji Communication, Kalyani Nagar, Pune
I am using Airtel services for 3 years and eventually, to my misery, made it a primary number.
Hope the concerned is aware about the importance of a primary number for business relations and work.
Recently, I had to keep my number in safe custody, due to some travel plans.
After my return, when I am trying activate the number again, its 12 days and all my efforts are in vain.
I had been following up with local representative centre everyday more than once on phone and even personal visits.
It was a very pathetic experience, with representatives misguiding by saying, it’s activated and retry. After 7 days of request, 0n 6th September, your representatives are mentioning about some irregularity in your system and to rectify it, you need time.
Still on 10th September, there is no results and my work is getting affected badly, with inability to receive my important business call.
The ultimate solution could be to move out of Airtel services, but then what’s the use of paying Rs. 300 for safe custody.
If any recipient, understands the criticality of situation, then expect actions ASAP both for my case as well your system.
Aug 14, 2020
Complaint marked as Resolved 
last month 12 sept'08 mitti ke rang has been activated in my mobile and immediately they deducted Rs. 30/- The same day I call up customer care and they given me a code 5432181 to deactivate mitti ke rang. Once I gone through the procedure suggested by customer care nothing happened. Once again 6 October 08 they have deducuted the same amount from my pre-paid mobile.
I have lot of regard for Airtel in the past, but now I strongly feel that Airtel is cheating us. If Airtel do business like this, my prediction is very soon Airtel would lost its credibility in the market.