Dear Madam / Sir
Ref : Cancelled Mobile number [protected] (Bangalore, Postpaid)
Please note that I had paid deposits towards the above mobile # when I got it converted from Corporate (SAP India) to Personal account earlier in the year.
After that – because I took up a new employment in Mumbai, I visited the Cunningham Road office (Bangalore) and given request for cancellation/termination of the account. Alongwith that I had also requested for refund of the deposits.
Pursuant to this, my mobile # connection was cancelled/terminated.
It is more than 2 months since that and I haven’t heard so far anything further.
I have called Airtel
K’taka ([protected]) several times and have also sent emails to [protected]@airtelindia.com.
I get the very shocking reply from them that – 1. they don’t have any deposit pending which is in my name. 2. I have also got the reply sometimes that some extra amount was collected from me during the time of cancellation and that it was transferred to a a/c no[protected]. Now, I do not know what account no it is and if at all it belongs to me or someone else….
I was using Intl calling and also Intl roaming facility and also Blackberry Internet Service from them… and so, obviously they had taken a deposit from me!!! As far as I know the total deposits they had collected from me was somewhere around Rs 7,500/-. Now, with all that extra amount collected from me – I am sure this will now be much more than that!!
Could you please do the needful in refunding & recovering these deposits to me in full as all dues were fully paid and settled.
My current Mumbai mobile no – (0) [protected]
Thanks and with best regards