Airtel Complaints & Reviews

I got a call for buy a new SIM card from one of the franchise of the Airtel and I agreed as the scheme was attractive.
They gave me a card and took 600/- Rupees cash (I have the receipt). Next day a guy from Airtel came to confirm my bill plan. The bill plan information with him was totally different. I rejected and mentioned in the feedback form.
He said your money would be refunded and its 4 Months now and the refund is not...

Hi,
[protected], is an ARC NO which is not an ARC no.
It is made an ARC no by system... Please check your system...
This person is also calling other people sysing that they can make any sim card to an ARC no so that free calls between A2A can be made... For this service he is asking for around Rs 2000
...

Please check...

I recharge My mobile connection of Airtel with 71 Rupees
When i complain they give me complain no[protected]
after then when i follow up they are not solving My Problem...

I have been getting calls from this number, please tell me the details

[protected]
[protected]...

Sir,
My Airtel Postpaid no. is [protected] .My bills for the month March and april 08 have wrongly calculated by the company. I am getting excess of bill, they are charging me for unnecessary services, When is go in roaming my unbilled amount increases by 200 rps always, without doing much of outgoing, now i have decided to disconnect this number but inspite of many repeated calls on Helpline no. 121, [protected], there is no...

I recently activated the Blackberry service with Airtel.

Its been 3 days but they have still not been able to activate it - after trying to register my phone with them, they said they were not able to register it and will raise a service request on it.

When I called them the following day, they said they will retrovision the number and then I need to register again.

The following day, I tried to...

Account No: 13604973
Saf No: TVM0006358
Reply to letter dated 10/5/08


Customer relation manager,

First I had not at all requested to stop your connection as you have not given me any connection. What happened is that we have applied for your Broadband service on[protected] and we have given Rs 200 as connection fee(have the proof for the same) and your executive...

This is very shame that SUK of rs. 25 is selling at price Rs 100 in ARC point. So please currect this wrong charges.


Send it to Mr Dhiraj Sharma (ZSM) allahabad
Asif hussain, Siraj Abbasi(ZBM) Akhil saxena,...

I bought 2 calling card from Airtel vendor at the International airport in Mumbai in Sept 07. The card had a issue date of[protected]. Backside of the card was covered in Hindi instruction and we could not read any other details of the cards. when we reached our home out of India and opened the cards, we found out that the cards are valid for 6 months from date of issue. that is, when the cards were sold to us they expired alrteady!! HOW...

I am a airtel postpaid customer from 27.03.2008 against plan for railway employees.according to the airtel sales executive(sanjay) told that no bill would be paid upto 2 months.but, from the first month o[censored]ses itself, I have been recieving many messages and calls for paying bill, and also i have not recieved any bill statement.as per message bill for first month was RS.191 and on date 12.05.08 bill is RS.648.
The bill is more than...

Dear Sir,

I have purchased a mobile from Subhikha which is having free airtel connection along with it. This was on 11.05.2008. The mobile number given was [protected]. I was been told that within a day the connection will get activated.

Now its almost 2 days still the connection is not been activated. Within these 2 days i have called many times to airtel customer care 121 and each time a get a different reply.br...

(this was our complaint to Airtel company which hav already mailed but still no satisfactory action done on this complaint)

Dear Sir,
I would like to inform you that I have taken a new Airtel Connection (Rs. 699/- Advance Rental Corporate Plan (Postpaid), Airtel No. -[protected], SIM No[protected] on date 15/03/08, by your Airtel Executive Mr. Gagan (Channel partner code –CD038), and his R.M. is Mr....

Ref: request ref. No. [protected] dated: 07.05.08

iam having airtel prepaid connection ( Mob. No. [protected]). Since, last month (April, 2008). I have, nt registered or opted messages from 58888 or from 'masti' but a' m continually receiving breaking news and contents from masti. On enquiring from customer care i discovered that the service has been activated since, 14th april, 2008 @ Rs. 01 per day. It is not...

Sir,
I recieved massages on my airtel no. for job alerts but I don't want to this I am not subscibing this service and airtel deduct some amount for this . This is illigal. Please deactivate my job alerts service on my mobile. Customer care centre is so poor for my solution. My mobile no is. [protected]...

hi...i am santosh roy frm dhanbad/jharkhand.this month twice my gprs rental was deducted twice.first on 19th march 2008, and 2nd april 2008.i had informed airtel till now i didnt got my bal......

I received a call from a person claimin hes from airtel and culd give me a post paid connection. i agree. there was someone @ my door step the next day to collect documents and the money. I paid in cash INR 1000. After 2 weeks of waiting i visited a relationship centre in Borivali spoke to the manager there by the name Prapti Bicha. she says it was a dealer and not airtel. i showed her the copy of Subscriber Enrolment form that was given...

I purchased a sim having Airtel Friends plan, in Pune.
As there is an option of selection of minimum 3 numbers in same scheme to reduce internal call rates.
Custommer care of Airtel is saying i can avail this scheme even after i make a topup of 90 rs to reduce std rates.These two schemes have nothing to do with each other.
And after i say that still my group is not able to be created, then they say that may be due to...

I have bought a new airtel postpaid connection in the month of April and on April 16th it got activated after verification. On May 5th without notice Airtel has disconnected the service. After continuous follow-ups it started on 9th May but again on 10th may it is disconnected. very strange!. Nobody can expect such service from Airtel....

my number is [protected]/patna . I have a plan of mobile office/internet with rental 249rs/month. last 4 days I am facing a strange problem to connect net.
my gprs connection totaly lost . my mobile/nokia3220 show no gprs connection. even some time showa gprs availabilty but no connection ( windows error-718/ mobile shows -gprs connection not available or subscribe gprs first.
my balance is ok. i call 121 to talk with coust....

It is quite unprofessional as well as unacceptable that an organization as large as Airtel can find reasons such as IT support being on leave to keep customers waiting for urgent situations to be sorted. I hurt my arm and hand when my phone got snatched yesterday and have been chasing Airtel to unbar my number for the past 2 days. I live alone and do not have a landline so my parents can only reach me on the mobile phone. However, instead...