Airtel Complaints & Reviews

D/Sir,

I hereby request you to please cancel my caller tune immediately.

thnks,
vanita

actually sir i am lifetime airtel prepaip customer. or mera number barred ker diya hai bena kisi reason say.unka khna hai ki 6 month may 200 ja recharge jruri hai but mujhey connection lea hua 8- or 9 month hue hai. jismay meiney 4 month say ney chla rha hoon. it means mera recharge to hua hai then why should barred my number? or airtel office waley galt glt imformation de detey hai kbhi to boltey hai ki aapka number start ho jayga or kbhi boltey hai aapka number nhi start ho sekta. so plz start my number as soon as possible. my barred number is [protected]
and my alternate number is [protected]

with regards

NEERAJ

i have bought a new airtel friends prepaid card and so want to join in a group of three, as given by the network the group password is not valid, though there are three sim cards, viz [protected], [protected] and [protected] that are in the same group and very much working whose password is [protected]. i have called the customer care several times but they have no given me the right solution what so ever. my sim number is [protected].
i hope this complain will serve me some good.

Hi!

I am a customer of Airtel for the past 2 years. I was initially registered under the a/c no.[protected].

In march’08, my a/c no. was changed to[protected] by airtel without any prior notification. I received a bill in march (no.[protected] under old a/c no. for “0” amount. It showed I had made a payment of Rs. 294 for which I had received a bill earlier. I received another bill for Rs. 606 for same period. When I complained, I was informed that the earlier bill was a folly, and I can pay the balance Rs. 312 (312+294=606). I paid the same. Again I got a bill (no.[protected] under new a/c no. showing Rs. 312 as paid and Rs. 294 as unpaid. When complained, I was told that no payment has been received!!

After calling ‘n’ no. of times, and repeating the story everyday to your good for nothing call centre employees for a month, I finally faxed my bank statement showing payment to bharti airtel on Dt. 31st march for amount Rs. 294 (cheque no. 357422, SBI PBB branch) to some Mr. sanket Pagare on 40031404. I received no response. The call centre employees kept bugging me for payment everyday and telling me that they have recorded details in system and that I would get the waiver, which never happened!!

Finally my line was disconnected 2 weeks back. I assumed it to be a sim card failure – no one cared to inform the customer. When I visited Airtel's Pensinsula tower, parel’s ARC – some lady Shabana attended to me and like others showed her inability to help any further but wrote a mail to some sandeep verma and his boss mangesh. My line was started 8 hours after she instructed someone to resume it and again got disconnected other day. I had already paid all bills till date except the 294 amount which I do not owe to Airtel.

I must say, Airtel is one of the worst service providers and its customer support is so so bad that I have decided to never use its service again. The inconvenience that I have faced for a meager amount over past 5 months is so high that I absolutely HATE this brand.

their support people are no good and they should close their office and send everyone to primary school. Government departments are better off than them and provide much better service.

I am Brijesh Yadav, residing in Mumbai. I am using airtel mobile no. from last 4 yrs. I had made all my payments on time to airtel. in spite of that they had created a lot of problems to me. Now my mobile number is not working. Reason that airtel says that i am having outstanding of Rs. 8000/-(apprx.). O27/05/2008 i had made payment of Rs. 6509/- through my credit card to airtel m check and still they had not received the payment. after that paymnet i had stopped making any payment through my credit card. two payments given after tha is updated but that payment is still not updated. My number is now not working.

i had enquired 7 - 8 times airtel, given so many times mail to them but nothing had happend till date.

This is very disgusting that the Well known company like AIRTEL peoples lying with the customers, those who have lot of connections for the office,
our complaint is that my no. stoped access automatically, on incoming no outgoing, while asking the reasons, we get the answer that missing of Ducoments, I myself submit twice the documents, our two of peon submitted twice saparately for the same number but still after two months number is not working

Mr. Amit Sony, from Vasai - west, Ambadi Road, who is alway commits that different reasons for not staring the phone.
our balance is pending more than Rs. 400, it is prepaid card .

PLS TREAT THIS IS MOST URGENT, to solve my problem, If You can't have to take serious action against to you .I should get reply within half an hour, otherwise WE GO THROUGH THE PROPER CHANNEL.

My Mobile No:[protected]
Dear Sir

I have given change of address to univercell alwarpet
06 July 2008
That Address
Shahul Hameed J
No 13/01 Ist Cross Street
Railway Border Kaveri Nagar
Saidapet Chennai 600015

But I have received above i mention address But Name is My Company Name That is Tenth Planet Technologies Pvt Ltd
Please Add my Name in my bill

Thank You
Shahul Hameed J

[protected]

sir,
i have not recieve any std call s from chattishgarh except airtel,
please try to solve my problem

I have done my DND ( Do Not Disturb ) registry with the mobile operator six months back and still receiving calls from telecaller despite of my repeated compalints to the operator, i have complainted them for more than 20 times and to my surprise i still receiving calls from barclays bank where they commited that they have already done the procedure of stopping the calls, i also request them to send me a copy of their communication to any of the concerend copany and department in any black and white form but i have not received any of them till date. can anyone advice me how to sue all these agencies and parties involved the the process including mobile services provider, TRAI and the company or agency involed in calls. As per the guidelines drawn by the TRAI and Supreme Court as a consumer i can demand a penelty on them in any form. Kindly advice.

THanks & Regards

Arun Shukla
[protected]

now my airtel simcard is inactivated eventhough i have submitted my residence and identity proof with the consent of your airtel executive at your customer care centre.
I am facing lots of problem as I couldn't able to contact to anyone.

Please activate my simcard and outgoing /incoming calls.

my mob.no is [protected], submitted my document at airtel customer care centre at sector-4, dwarka,
new delhi.
please do the required action.

I have purchased airtel prepaid connection in the month of June and within one I have recieved many messages in relation to subscribing for hello tunes but I have not subscribe it but I don't
why they deduct the amount from the talktime and when I register
the complaint with them they had just allot complaint no. [protected] listening to the complaint and no feedback is recieved by me to my satisfaction .And I call them there executive respond in a wrong way .

Dear Sir
I don't understand why you people are not responding for closing the issue. My concern is ICICI Bank has debited Rs. 492.12 from my credit card for the payment made to mobile No [protected], which is not reflecting in your system. You have taken 60 days and still not even a reply or a call has come from your end.See the continuation mail that how many executives have given TAT and no one has replied on their TAT. I am excepting a prompt reply on priority basis.


With Regards
S. Mourouguessin
No. 45, Thiagaraja Street
Puducherry - 605 001
Tel: [91 413] 4209933
Fax: [91 413] 4201001
Cel: [91][protected]

----- Original Message -----
From: Murugesan
To: [protected]@airtelindia.com
Sent: Saturday, July 19, 2008 2:59 PM
Subject: Re: Fw: (Mobile No:=[protected] ) CLARIFICATION ON VISA BILL PAY MADE ON AIRTEL MOBILES Message From "Murugesan" <> [REF:[protected]]


Dear Thiyagarajan

On 4th of June 2008 you have replied my mail in this same issue, the same day I sent the credit card statement, but no response from your end. It is really very unfair for a customer to follow the issue for more than two months.

Payment mode - Visa Bill Pay
Payment location - Not Applicable, since made by Visa Bill Pay
Payment date/Cheque date [protected], 1814 hrs
Cheque No/Cash Recpt No/ CC No - Not Applicable, since made by Visa Bill Pay
Bank name and Branch - Not Applicable, since made by Visa Bill Pay
Copy of your bank statement - Already sent
Payment ID [protected]

Kindly give top priority to close this issue.

With Regards
S. Mourouguessin
No. 45, Thiagaraja Street
Puducherry - 605 001
Tel: [91 413] 4209933
Fax: [91 413] 4201001
Cel: [91][protected]


----- Original Message -----
From: <[protected]@airtelindia.com>
To: <[protected]@gmail.com>
Sent: Friday, July 18, 2008 4:15 PM
Subject: Re: Fw: (Mobile No:=[protected] ) CLARIFICATION ON VISA BILL PAY MADE ON AIRTEL MOBILES Message From "Murugesan" <> [REF:[protected]]


Dear Mr. Mourouguessin,

Thank you for contacting Airtel.

You had expressed over the payment updation for your Airtel number [protected].

We understand the concern and will work towards resolving the same.

In view of the above, we regret to inform you that the payment specified by you has not been posted in our records. We kindly request you to provide the below mention details to initiate further action regarding the same.

? Payment mode
? Payment location
? Payment date/Cheque date
? Cheque No/Cash Recpt No/ CC No
? Bank name and Branch
? Copy of your bank statement

For further assistance, mail us at [protected]@airtelindia.com or message to 121 (toll free).

We value your association with Airtel.

Warm Regards,

Thiyagarajan
Customer care Executive
Bharti Airtel Limited.

---- Original Message ----

Dear Sir

Please note the payment of Rs. 492.12 paid against mobile no. [protected],
for this the Payment ID is[protected] paid on 25.05.2008 at?18.14hrs from
ICICI Bank. Kindly check and revert.

With Regards
S. Mourouguessin
No. 45, Thiagaraja Street
Puducherry - 605 001
Tel: [91 413] 4209933
Fax: [91 413] 4201001
Cel: [91] 98940 55559



----- Original Message -----
From: Murugesan
To: [protected]@airtelindia.com
Cc: compliance.[protected]@bharti.in
Sent: Friday, July 18, 2008 11:01 AM
Subject: Re: Fw: (Mobile No:=[protected] ) CLARIFICATION ON VISA BILL PAY
MADE ON AIRTEL MOBILES Message From "Murugesan" <> [REF:[protected]]

Dear Suganya

The issue is with only payment of Rs. 492.12 paid against mobile no.
[protected]. For your ref. ICICI Bank has replied that "the payment of
Rs.492.12 has been updated at the biller's end asconfirmed with the
biller". Kindly work on this and revert.

Dear Customer,
Further to our telephonic? conversation on June 16, 2008, we inform you
that the payment of? Rs.492.12 has been updated at the biller's end as
confirmed with the? biller, as? per the revert of? SR68970871.
Sincerely,
Madhavi Vinjamuri
Account? Manager
ICICI Bank? Limited


With Regards
S. Mourouguessin
No. 45, Thiagaraja Street
Puducherry - 605 001
Tel: [91 413] 4209933
Fax: [91 413] 4201001
Cel: [91][protected]

----- Original Message -----
From: <[protected]@airtelindia.com>
To: <[protected]@gmail.com>
Sent: Friday, July 18, 2008 10:50 AM
Subject: Re: Fw: (Mobile No:=[protected] ) CLARIFICATION ON VISA BILL PAY
MADE ON AIRTEL MOBILES Message From "Murugesan" <> [REF:[protected]]

Dear Mr. Mourouguessin,

Thank you for contacting Airtel.

We understand from your previous interaction dated 17/07/08, you had
expressed concern over the delay in the payment updation for your mobile
numbers.

We understand your concern and will work towards resolving the same.

As per the service request 17380407, we would like to confirm that we have
received your payment as mentioned below and the payment has been credited
to your account and will be reflected in your subsequent bill dated
25/07/08.

Account number Mobile number amount
[protected] [protected]? 277.52
[protected] [protected] 534.39
[protected] [protected] 1 1093.60

To check the last three bill payments made for your Airtel Mobile, we
request you to dial *121*14# (toll free).

For further assistance, mail us at [protected]@airtelindia.com or message to 121
(toll free).

We value your association with Airtel.

Warm regards,

Suganya
Customer Care Executive
Bharti Airtel Limited.


---- Original Message ----

DEAR SIR
I EXPECTED THE REPLY? ON 10TH JULY AS PER YOUR COMMITMENT, STILL I HAVE
NOT
RECEIVED ANY FEEDBACK ON? THIS. I AM FOLLOWING THIS ISSUE FROM Ist OF
JUNE.
KINDLY REPLY ON THE BELOW? MENTIONED ISSUE AND TRY TO KEEP UP?YOUR
COMMITMENT.

REGARDS
S.? MOUROUGUESSIN
+91? [protected]

----- Original? Message -----
From:? <[protected]@airtelindia.com>
To:? <[protected]@gmail.com>
Sent: Sunday, July? 06, 2008 7:49 AM
Subject: Re: Fw:? (Mobile No:=[protected] ) CLARIFICATION ON VISA BILL PAY
MADE ON AIRTEL MOBILES? Message From "Murugesan" <> [REF:[protected]]

Dear Mr. Mourouguessin,

Thank you for contacting? Airtel.

We understand from your previous interaction dated 02/07/08, you? had
expressed concern over the delay in the payment updation for your Airtel
mobile number [protected].

We regret the inconvenience caused to? you.

We would like to confirm that your concern has been registered and? your
service request number for the same is 17380407.

We would revert to? you on or before 10/06/08.

For further assistance, mail us at? [protected]@airtelindia.com or message to 121
(toll free).

We value your? association with Airtel.

Warm Regards,

Vinoth
Customer Care? Executive
Bharti Airtel Limited.



---- Original Message? ----


Dear Mr.? Vijayakumar

Please find the?? attachment of the Credit Card statement.

Thanx &?? Regards
S.? Mourouguessin.


----- Original? Message? -----
From:? <[protected]@airtelindia.com>
To:? <[protected]@gmail.com>
Sent: Wednesday, July? 02, 2008 12:22? AM
Subject: Re: Fw:? (Mobile No:=[protected] ) CLARIFICATION ON VISA BILL? PAY
MADE ON AIRTEL MOBILES? Message From "Murugesan" <>? [REF:[protected]]

Dear Mr. Mourouguessin,

Thank you for? contacting? Airtel.

We understand from your previous interaction? dated 26/06/08, you? had
expressed concern over the delay in the payment? updation for your Airtel
mobile number [protected].

We understand your? concern and will work? towards resolving the same.

As per the? service request number 17246213, ? we regret to inform you that
the? payment specified by you has not been posted in? our records.? Hence,
we? would request you to resend the Bank statement in? PDF format to
enable
us to initiate further action.

For further? assistance, ? mail us at [protected]@airtelindia.com or message to 121
(toll free).

Warm?? Regards,

M. Vijaya Kumar
Customer Care Executive
Bharti? Airtel? Limited.

---- Original Message ----

Thanks. Every? time only I am? calling on the due date, I hope this time I
will get? response from your end.? Please make sure this issue may be
sort
out
by 1st of? July.

Thanx
Mourouguessin

-----? Original Message -----
From:? <[protected]@airtelindia.com>
To: <[protected]@gmail.com>
Sent: Thursday, June 26, 2008 7:25? PM
Subject:? Re: Fw: (Mobile No:=[protected] ) CLARIFICATION ON VISA BILL? PAY
MADE ON? AIRTEL MOBILES Message From "Murugesan"? <[protected]@gmail.com>
[REF:[protected]]


Dear Mr.?? Mourouguessin,

Thank you for contacting Airtel.

We understand? from? previous interaction dated 25.06.08, you had
expressed
concern? over the delay? in the payment updation for your Airtel?? mobile
number
[protected].

We understand your concern and will? work? towards resolving the same.


We would like to confirm that? your? concern has already been registered
and
your service request? number for the? same is 17246213, .

We would revert to you on or? before? 01/07/08.

For further assistance, mail us at? [protected]@airtelindia.com or message to 121
(Toll free).

We value? your? association with Airtel.

Warm? Regards,

Madhu
Customer Care? Executive
Bharti Airtel? Limited.

---- Original Message? ----


pls.revert
-----? Original Message -----
From:? Murugesan
To: [protected]@airtelindia.com
Sent: Wednesday, June 25, 2008? 2:22? PM
Subject: Fw: (Mobile No:=[protected] ) CLARIFICATION ON VISA? BILL PAY?
MADE
ON AIRTEL MOBILES Message From "Murugesan"? <[protected]@gmail.com>
[REF:[protected]]

Dear??? Sir

Please find the mail? transaction between me and ICICI Bank, as?? per
their
records they have informed? that the payment of Rs.492.12 has?? been
updated
at the biller's end as confirmed? with the biller. But? from? your end I
have
not received any reply. Kindly try to? close? this issue? on priority
basis.

With Regards
S.?? Mourouguessin
No. 45, ? Thiagaraja Street
Puducherry - 605 001
Tel:? [91? 413] 4209933
Fax:? [91 413] 4201001
Cel: [91] 98940?? 55559




Dear?? Customer,

Further to our? telephonic? conversation on June 16, 2008, ? we inform you
that the payment of?? Rs.492.12 has been updated at the? biller's end as
confirmed with the? biller, as? per the revert of?? SR68970871.

Sincerely,

Madhavi? Vinjamuri
Account?? Manager
ICICI Bank? Limited

-----Reply Separator-------Dear Mr.?? Mourouguessin?,
Thank you for writing to us.
We sincerely regret? the? inconvenience? caused to you.
We have registered your request for? the? payment for? biller Airtel of
credit card with SR68970871? .

The? status will be informed to you by an e-mail or? mobile alert? within
June? 16, 2008

Looking forward to your?? co-operation.

Sincerely,
Mohammed Altafuddin
Account??? Manager
ICICI Bank Limited

-----Original? Message-----

Subject:?? RE: Credit Card

Dear Madam

I? have spoken with Airtel, this? particular payment was? not received
by
them. If you can't reach in my? mobile you may feel free to? contact? me
in
landline no. (0413)? 4209933.

Regards
S.? Mourouguessin
+[protected]

-----? Original Message? -----
From: Murugesan
To: [protected]@airtelindia.com
Sent: Wednesday, June 25, 2008? 2:08? PM
Subject: Fw: (Mobile No:=[protected] ) CLARIFICATION ON VISA? BILL PAY?
MADE
ON AIRTEL MOBILES Message From "Murugesan"? <[protected]@gmail.com>
[REF:[protected]]

pls.??? revert
----- Original Message -----
From: Murugesan
To:?? [protected]@airtelindia.com
Sent: Wednesday, June 04, 2008? 11:12? PM
Subject: Re: (Mobile No:=[protected] ) CLARIFICATION ON VISA? BILL PAY?
MADE
ON AIRTEL MOBILES Message From "Murugesan"? <[protected]@gmail.com>
[REF:[protected]]

Dear Mr.??? Thiagarajan

Please find the? attachment of Credit Card Statement? for? your kind
reference.

With Regards
S.?? Mourouguessin
No. 45, ? Thiagaraja Street
Puducherry - 605 001
Tel:? [91? 413] 4209933
Fax:? [91 413] 4201001
Cel: [91] 98940?? 55559


----- Original?? Message -----
From:?? <[protected]@airtelindia.com>
To:? <[protected]@gmail.com>
Sent: Wednesday, June? 04, 2008 5:34?? PM
Subject: Re: (Mobile? No:=[protected] ) CLARIFICATION ON VISA BILL? PAY
MADE
ON AIRTEL MOBILES Message? From "Murugesan"? <[protected]@gmail.com>
[REF:[protected]]

Dear Mr.?? Mourouguessin,

Thank you for contacting? Airtel.

You had?? expressed concern over the payment updation of Rs.? 492.12/- for
your?? Airtel number [protected].

We understand the concern and? will work?? towards resolving the same.

We regret to inform you that the??? payment specified by you has not been
posted in our records. Kindly send? us? a? copy of your bank statement to
enable us to initiate? further?? action.

Further with regard to the payment of Rs. 643.81/-? we would? like? to
inform
you payment specified by you has been? posted in your? account on?
26/05/08
and the same will be reflecting in? the forthcoming? invoice dated
25/06/08.

Alternatively, you can? dial *121*4# (toll? free) or sms PYMT to? 121
(toll
free) to get the? details of your last? three bill payments made for? your
Airtel? Mobile.

For further? assistance, mail us at [protected]@airtelindia.com or message to 121
(Toll Free).

We value?? your? association with Airtel.

Warm?? Regards,

Thiyagarajan
Customer? Support Executive
Bharti?? Airtel Customer Care.

---- Original Message? ----


Dear??? Sir

The following are the? payments made? by Visa Bill Pay for my?? registered
Airtel Mobiles.?I like to? inform you? that? the payment Rs?? 492.12
towards
Airtel Mobile Chennai? ([protected])? paid ?on 23 May? 2008? from my ICICI
Bank
Credit Card thru ICICI? Visa? Bill?? Pay.

[protected]? 74477488146004728699003 ICVBP -BHARTI?? MOBINET?
CHE??????492.12
?
[protected]? 74477488130004647232900? ICVBP? AIRTEL?? TAMILNADU????????
277.52
[protected]
[protected]??? 74477488130004642192828 ICVBP AIRTEL?? TAMILNADU????????
534.39
[protected]
[protected] 74477488130004642192810? ICVBP AIRTEL??
TAMILNADU????????1093.64
[protected]
[protected]???? 74477488100004466747620 ICVBP AIRTEL TAMILNADU? MUMBAI?
262.52
[protected]
[protected]? 74477488100004461727254 ICVBP? AIRTEL?? TAMILNADU MUMBAI?
492.65
[protected]
[protected]?? 74477488100004461727262? ICVBP AIRTEL TAMILNADU?? MUMBAI
1362.56
[protected]

On 25th? of?May? 2008 my Airtel Mobile? bearing? No.[protected] you?have
barred
my? outgoing? facility and I? made a? payment of Rs. 643.81 from Citi?
Bank
Credit Card. The?? following are? payments made for the mobile? No.
[protected], and the? payment made?? by?ICICI Visa Bill Pay ?is not
reflecting
in Airtel? website. Kindly?? clarify this issue on priority? basis.

Mode of?? Payment???????? Date? of Payment Amount?? Paid
Self Care Payment?? CitiBank - TN? 26/05/2008?? 643.81
Self Care? Payment CitiBank? - TN?? 14/04/2008? 335.21
Credit? Card Payment -?? Visa?????? 06/03/2008?? 353.00
Self? Care Payment? CitiBank - TN?? 14/02/2008? 324.95
Credit? Card? Payment - Visa??????? 31/12/2007?? 316.35
Credit Card Payment -? Visa??????? 13/12/2007??? 307.05

Regards
With? Regards
S.? Mourouguessin
No. 45, ?? Thiagaraja Street
Puducherry - 605?? 001
Tel: [91 413]? 4209933
Fax:? [91 413] 4201001
Cel: [91] 98940?? 55559


This? e-mail and any files transmitted with it are for the? sole use of
the
intended? recipient(s) and may contain confidential and? privileged
information. If you are? not the intended recipient, please? contact the
sender by reply e-mail and? destroy all copies and the? original message.
Any unauthorized review, use, ?? disclosure, dissemination, forwarding,
printing or copying of this email or? any? action taken in reliance on
this
e-mail is strictly prohibited and? may be? unlawful.
The recipient acknowledges that Bharti Airtel Limited? or its?
subsidiaries
and associated companies(collectively "Bharti? Airtel Limited"), are?
unable
to exercise control or ensure or guarantee? the integrity of/overthe
contents of the information contained in e-mail? transmissions and further
acknowledges that any views expressed in this? message are those of the
individual sender and no binding nature of the? message shall be implied
or
assumed unless the sender does so expressly with? due authority of Bharti
Airtel? Limited. Before opening any attachments? please check them for
viruses and? defects.

This e-mail and any? files transmitted with it are for the sole use of the
intended recipient(s) and? may contain confidential and privileged
information. If you are not the intended? recipient, please contact the
sender by reply e-mail and destroy all copies and? the original message.
Any unauthorized review, use, disclosure, dissemination, ? forwarding,
printing or copying of this email or any action taken in reliance on? this
e-mail is strictly prohibited and may be unlawful.
The recipient? acknowledges that Bharti Airtel Limited or its subsidiaries
and associated? companies(collectively "Bharti Airtel Limited"), are unable
to exercise control? or ensure or guarantee the integrity of/overthe
contents of the information? contained in e-mail transmissions and further
acknowledges that any views? expressed in this message are those of the
individual sender and no binding? nature of the message shall be implied
or
assumed unless the sender does so? expressly with due authority of Bharti
Airtel Limited. Before opening any? attachments please check them for
viruses and? defects.
This e-mail and any files transmitted with it are for the sole use of the
intended recipient(s) and may contain confidential and privileged
information. If you are not the intended recipient, please contact the
sender by reply e-mail and destroy all copies and the original message.
Any unauthorized review, use, disclosure, dissemination, forwarding,
printing or copying of this email or any action taken in reliance on this
e-mail is strictly prohibited and may be unlawful.
The recipient acknowledges that Bharti Airtel Limited or its subsidiaries
and associated companies(collectively "Bharti Airtel Limited"), are unable
to exercise control or ensure or guarantee the integrity of/overthe
contents of the information contained in e-mail transmissions and further
acknowledges that any views expressed in this message are those of the
individual sender and no binding nature of the message shall be implied or
assumed unless the sender does so expressly with due authority of Bharti
Airtel Limited. Before opening any attachments please check them for
viruses and defects.
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.
The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.

respected sir,

i am ganesh, using ur airtel company's prepaid connection with number [protected]. and i want to incoming and outgoing details for last three month. if possible as soon as early send me detail. thank you.

Dear Madam
I am using the said mobile connection for the past two months.The same was totally disconected from today(11/07/2008) 16:00 Hrs. In my mobile i am geting SIM registration failed message and if i call to this no from outside i am getting "number not in use". Then i called ur customer care got reply from repsentative that "This no has been withdrawn due to non usage for the past two months". I brought this SIM and recharged one year validity card and top up for Rs.301, 202 done. Booster pack also done on 13.06.2008. till today 16:00 i have used this no. I[censored] have any doubt you can check my usage details.till its having aroung Rs.70 balance.I request u to kindly verify and activate my SIM as soon as possible.I have intimated this no to my relatives and friends.
On 27/06/2008, nodalofficer.[protected]@airtel.in <nodalofficer.[protected]@airtel.in> wrote:

Dear Mr S.Venkatesan

Thank you for contacting Airtel.

We refer to your e-mail dated 26th june 2008, regarding Mobile # [protected]

We wish to confirm we have made arrangements for reverification at the new address and we will revert to you with in 72 hrs.Based on the verification feedback the services to the above mentioned mobilenumber will be restored.we request your kind cooperation till then.

#3/62, 5th Street, Lazar Nagar,
Kamarajar Nagar, Avadi,
Chennai - 600 071.
Land Mark : Opp. to Lazar Garden

We take this opportunity to assure you of better services in the future. It's our privilege to have you as our customer and look forward to a long association with you.

Thanking you and assuring you of our best services at all times.

We trust the above adequately addresses your query.

For further assistance, please reply via e-mail. We can also be contacted through web on [protected]@airtelindia.com.

Warm Regards
Karthika
Nodal Officer
Customer Service Delivery

Disclaimer: Kindly note that the working hours for Nodal is from Monday to Friday between 9:30 am to 6:30 pm



"Sundaram Venkatesan" <[protected]@gmail.com>
[protected]:15 PM To"nodalofficer.[protected]@airtel.in" <nodalofficer.[protected]@airtel.in>
cc
SubjectRe: Ref#[protected]


P Please do not print this e-mail unless it is absolutely necessary P






Dear Madam
Thank u very much for ur kind reply.Pl Note My Address is as given below.

S.Venkatesan
#3/62, 5th Street, Lazar Nagar,
Kamarajar Nagar, Avadi,
Chennai - 600 071.
Land Mark : Opp. to Lazar Garden
On 26/06/2008, nodalofficer.[protected]@airtel.in <nodalofficer.[protected]@airtel.in> wrote:

Dear Mr Venkatesan

Thank you for contacting Airtel.

We refer to your e-mail dated 24 th June 2008, regarding Mobile # [protected]

It is our constant endeavor to provide you with better service and to be able to do so we rely greatly on your co-operation and understanding. In the
interest of security, connections failing to meet the verification details are barred from making outgoing calls

We wish to confirm the address verification feedback for the above mentioned mobilenumber is negative which was done on 11/6/08 due to the below feedback
Remarks : NO SUCH DOOR NUMBER IN THE GIVEN ADDRESS.TELE CALL: MOB # NO SWITCH OFF



Hence we request you to kindly revert with the complete address for us to check and arrange for reverification .

It has always been our effort to provide you with supreme and unrivaled customer service and we assure you of our sincere commitment in meeting all your future requirements too.

Thanking you and assuring you of our best services at all times

For further assistance, please reply via e-mail. We can also be contacted through web on [protected]@airtelindia.com.

Warm Regards
Karthika
Nodal Officer
Customer Service Delivery

Disclaimer: Kindly note that the working hours for Nodal is from Monday to Friday between 9:30 am to 6:30 pm



"Sundaram Venkatesan" <[protected]@gmail.com>
[protected]:35 AM
Tonodalofficer.[protected]@airtel.in
cc
SubjectRef#[protected]


P Please do not print this e-mail unless it is absolutely necessary P









Dear Madam
I have taken a Airtel connection on 13.05.2008 and Submitted all documents to the retailer.But i was received SMS from your from airtel stating that unable to confirm the details during your address verification visit for further details they given contact no [protected]when ever i am trying i am to contact the said number i am getting no answer message.Now they blocked outgoing from my Mobile no:[protected] for non submitting of Documents.I went directly to the retailer where i submitted the document and enquered. They confirmed that submission of document. now what i have to do and when it will be activate.

--
S.Venkatesan
Mobile:[protected] This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.

The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.




--
Thanks&Regards
S.Venkatesan
Mobile:[protected]

This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.



--
Thanks&Regards
S.Venkatesan
Mobile:[protected]
Reply Reply to all Forward


nodalofficer.[protected]@airtel.in to me
show details 21 Jul (7 days ago) Reply


fromnodalofficer.[protected]@airtel.in
toSundaram Venkatesan <[protected]@gmail.com>

date21 July 2008 13:37
subjectRe:Mobile # [protected]

hide details 21 Jul (7 days ago) Reply




Dear Mr.Venkatesan

Thank you for contacting Airtel.


We refer to your e-mail dated 11th July 2008, regarding Mobile # [protected]

We regret to inform that we are unable to accommodate your request on reactivation of the above mentioned mobile number as the address verification is negative.

Hence we request you to visit our nearest Airtel showroom and opt for a new number by providing the address proof documents.


Thanking you and assuring you of our best services at all times.

We trust the above adequately addresses your query.


For further assistance, please reply via e-mail. We can also be contacted through web on [protected]@airtelindia.com.

Warm Regards

Opren

Nodal Officer
Customer Service Delivery

Disclaimer: Kindly note that the working hours for Nodal is from Monday to Friday between 9:30 am to 6:30 pm





"Sundaram Venkatesan" <[protected]@gmail.com>
[protected]:28 PM To"nodalofficer.[protected]@airtel.in" <nodalofficer.[protected]@airtel.in>
ccappellate.[protected]@airtel.in
SubjectRe:Mobile # [protected]

- Show quoted text -

P Please do not print this e-mail unless it is absolutely necessary P



- Hide quoted text -



Dear Madam
I am using the said mobile connection for the past two months.The same was totally disconected from today(11/07/2008) 16:00 Hrs. In my mobile i am geting SIM registration failed message and if i call to this no from outside i am getting "number not in use". Then i called ur customer care got reply from repsentative that "This no has been withdrawn due to non usage for the past two months". I brought this SIM and recharged one year validity card and top up for Rs.301, 202 done. Booster pack also done on 13.06.2008. till today 16:00 i have used this no. I[censored] have any doubt you can check my usage details.till its having aroung Rs.70 balance.I request u to kindly verify and activate my SIM as soon as possible.I have intimated this no to my relatives and friends.
On 27/06/2008, nodalofficer.[protected]@airtel.in <nodalofficer.[protected]@airtel.in> wrote:

Dear Mr S.Venkatesan

Thank you for contacting Airtel.

We refer to your e-mail dated 26th june 2008, regarding Mobile # [protected]

We wish to confirm we have made arrangements for reverification at the new address and we will revert to you with in 72 hrs.Based on the verification feedback the services to the above mentioned mobilenumber will be restored.we request your kind cooperation till then.

#3/62, 5th Street, Lazar Nagar,
Kamarajar Nagar, Avadi,
Chennai - 600 071.
Land Mark : Opp. to Lazar Garden

We take this opportunity to assure you of better services in the future. It's our privilege to have you as our customer and look forward to a long association with you.

Thanking you and assuring you of our best services at all times.

We trust the above adequately addresses your query.

For further assistance, please reply via e-mail. We can also be contacted through web on [protected]@airtelindia.com.

Warm Regards
Karthika
Nodal Officer
Customer Service Delivery

Disclaimer: Kindly note that the working hours for Nodal is from Monday to Friday between 9:30 am to 6:30 pm


"Sundaram Venkatesan" <[protected]@gmail.com>
[protected]:15 PM
To"nodalofficer.[protected]@airtel.in" <nodalofficer.[protected]@airtel.in>
cc
SubjectRe: Ref#[protected]


P Please do not print this e-mail unless it is absolutely necessary P







Dear Madam
Thank u very much for ur kind reply.Pl Note My Address is as given below.

S.Venkatesan
#3/62, 5th Street, Lazar Nagar,
Kamarajar Nagar, Avadi,
Chennai - 600 071.
Land Mark : Opp. to Lazar Garden
On 26/06/2008, nodalofficer.[protected]@airtel.in <nodalofficer.[protected]@airtel.in> wrote:

Dear Mr Venkatesan

Thank you for contacting Airtel.

We refer to your e-mail dated 24 th June 2008, regarding Mobile # [protected]

It is our constant endeavor to provide you with better service and to be able to do so we rely greatly on your co-operation and understanding. In the
interest of security, connections failing to meet the verification details are barred from making outgoing calls

We wish to confirm the address verification feedback for the above mentioned mobilenumber is negative which was done on 11/6/08 due to the below feedback
Remarks : NO SUCH DOOR NUMBER IN THE GIVEN ADDRESS.TELE CALL: MOB # NO SWITCH OFF




Hence we request you to kindly revert with the complete address for us to check and arrange for reverification .

It has always been our effort to provide you with supreme and unrivaled customer service and we assure you of our sincere commitment in meeting all your future requirements too.

Thanking you and assuring you of our best services at all times

For further assistance, please reply via e-mail. We can also be contacted through web on [protected]@airtelindia.com.

Warm Regards
Karthika
Nodal Officer
Customer Service Delivery

Disclaimer: Kindly note that the working hours for Nodal is from Monday to Friday between 9:30 am to 6:30 pm


"Sundaram Venkatesan" <[protected]@gmail.com>
[protected]:35 AM
Tonodalofficer.[protected]@airtel.in
cc
SubjectRef#[protected]



P Please do not print this e-mail unless it is absolutely necessary P









Dear Madam
I have taken a Airtel connection on 13.05.2008 and Submitted all documents to the retailer.But i was received SMS from your from airtel stating that unable to confirm the details during your address verification visit for further details they given contact no [protected]when ever i am trying i am to contact the said number i am getting no answer message.Now they blocked outgoing from my Mobile no:[protected] for non submitting of Documents.I went directly to the retailer where i submitted the document and enquered. They confirmed that submission of document. now what i have to do and when it will be activate.

--
S.Venkatesan
Mobile:[protected] This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful.

The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.





--
Thanks&Regards
S.Venkatesan
Mobile:[protected]
This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure, dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"), are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.



--
Thanks&Regards
S.Venkatesan
Mobile:[protected]

i have bikaner(rajasthan) airtel number([protected]).
now i am in panvel (navi mumbai) for 2 months.
my outgoing is off for last 10 days.
what can i do.
i also complain in airtel office panvel.
but all in vain.
now my temporary number is [protected].
please help me.
i am airtel customer for last 3 year.

Dear Sir
Last sunday i tried to download one motorbike gp game through Airtel live . During that time i am having a balance of nearly 60 rs . When i try to open and view the game its directly go to downloding mode with out showing the kit prize . But suddenly in my dispaly it shows installation failed and stop downloading . But around 50 rs was dedected from my accout .

Immediatly i contact with Customer care they says system not updated .later i have received one massage from airtel .they will contact me with in 9 working hrs . but they never called me . again 3 to 4 times i contact with customer care . But i am not yet get any valuable fedback from customer care .

I never expect this type of feedback from customer care .

Thanking you
P.Pradeep Kumar

I am the customer of Airtel Mobile Services. I am using the post paid sim card. My cell nos. [protected].

There was a major fire took place in the unit of Airtel last week and for some days mobile services were disrrupted. Now, day before yesterday I have received an sms that now the services are alright. But, so far I can't dial from my cell phone as well as most of the calls are not coming on my cell phone.

To view the itemised bill and other details i need to login to my airtel account, for which i was visiting www.airtelworld.com. now when i try this webaddress there is no page found. i spoke to cust. care they gave me a new address www. airtel.in, and now even this address is not working correctly. i donot know what to do. people at aritel do every damn thing other than what they are to do. please somebody help!!!

Number - [protected]

1. Paper bills not received for last 3 months and no actions by service provider after regular complaints.
2. Bills not visible online also on my e-account. Several complaints were made ( Reference number[protected], 17596031, 1752662, ) but nothing meaningful has been done as off now. The problem still remains the same. I still cannot view my last 3 months bill details ispite of having an online account.
3. The complaint was not even resolved after sending several "NO" messages to toll their free feeback number.
4. Because of this i am not been able to claim my official call bills from my company for last 3 months.
5. It seems that they do not want to take any responsibility for their system failure and that they do not have any duty towards the customer against the price that they are charging.
6. Moreover today on airtel.in there is no login ID display. The only thing which is displaying is their this Quarter results which they want to share with their investors. Whish means that no body can have access to bill details today. Should not they make alternate arrangements for customer to view their bills

Dear Concerned Person,

Myself is Amit Kapila working as Agency Manager in Bharti Axa Life Insurance Co. Ltd., Mohali. I bought new airtel (Postpaid) corporate connection ([protected]) through Bharti Axa on 10th of July, 2008. I submitted my two proofs. My Driving License copy as a ID Proof and as my address proof i have submitted in written on my Company's Letter Head as per instructions given by your corporate dealer in Chandigarh i.e. Strategic Marketing Co. Ltd., Sector - 17, Chandigarh. On my License, there was our old address and verification executive gone to our that old address as i already told them that the address i have given on my company's letter head that is our present & permanent address. On 13th of july, outgoing barred on my number, then i called up Customer Care Executive & Dealer (SMPL) for then they told me that i have to submit documents again. On 16th i have submitted my same two documents to executive of SMPL (Mr. Bhuvesh & Mr. Laxman) as per instructions by them. They told me that your number ([protected]) will in service again till 12PM (Midninght of 16th July). My number got service again on 17th of July. Now, after five days again i am facing same problem. My outgoing again barred on 22nd July. Kindly confirm from your dealer that why they are harassing me and making scene again and again.

I already have 3 more connections of Airtel at my home 2 postpaid & 1 Prepaid. But till date we never face any problem. But now, we are facing very much problem due to mistake of Airtel Dealer.

If this number ([protected]) will not get any service again then i will not pay a single peny or any outstanding payment against this number ([protected]) as i have already escalted this number ([protected]) in my corporate circle & Friend Circle.
You can better understand how much problem i am facing.

Kindly arrange to confirm from dealer or please activate outgoing call facility on this number ([protected]) at the earliest possible.

I shall be very thankful to you.

Regards
Amit Kapila
Mb. 0091-[protected]