Airtel Complaints & Reviews

Hi,
i am using airtel prepaid number [protected] it has mobile office activated for almost eight months till now but in the march 2008 on 7'th march midnight when i was sleeping somebody hacked made calls to an international number [protected] due to that i lost rs.500 on 7'th march as from my call recorder it showed that call was made at 3:30 am at that time i was sleeping how i can make calls at that time and i have nobody their to call, again on 8'th night i recharged with top-up of rs.222 i lost that amount too when i called and visited customercare that i am the person who made these call how cud i make call at that time they were not supportive nor trying to understand where the problem was airtel has the most pathetic, ridiculous and very bad service provider in india i think (TRAI) telecom regulatory authority of india should ban airtel.

With regards,
junaid kamran
[protected]

sir,
i had bought Airtel card [protected] prepaid card and had activated one Month internet with GPRS..ait worked fine for 1 days...on 2nd day it did not work ...and i called customer care and had done a register(My complain No.[protected] and they told after 24 hour ...now i tried to call customer care 121 ...i am unable to call them...it gives mess that "type ur complaint and sent it to 121...i had sent mess for more that 20 to 30 times...no reply or no calls...

airtel people are cheat...they had cheated me and took my money from my prepaid account ...please take some severe action against them...

worst service provider...i hate their false commitments...
if they have guts the airtel higher officer should call to my no and speak to me reg this issue...

are they ready to face me...

Airtel Prepaid Complaints - Mobile office Activated but is not working (After one Month working).
View all Airtel Prepaid complaints
Airtel Prepaid

Balamurugan Send email on Aug 15, 2008


Mobile office Activated but is not working
sir,
i had bought Airtel Prepaid No. [protected] with Photo Copy (I.D. & Photo Proof) From Recharge House Sutanpur on 10 May 2011 and had activated by Airtel at same day ..ait worked fine for 30 days...on 31st day it did not work ...and i called customer care and had done a register and they told that this No. ([protected]) was not activated till 11 June 2011. ...now i tried to call customer care 121 ...i am unable to call them...it gives that same word.

airtel people are cheat...they had cheated me and want to mentally disturb ...please take some severe action against them...

worst service provider...i hate their false commitments...
if they have guts the airtel higher officer should call to my no and speak to me reg this issue...

are they ready to face me...

regards,
Savitri
[protected]

Vill-Gedaura,
Post-Motiganj,
Dist-Sultanpur,
U.P.
Pin-228125

airtel prepaid phone nokia — getting the in and out going calls liast when cell phone was lossed.

dear sir,
When my pre paid cell phone was lossed the air tel people was arrenging the duplicate sim card.it is a thankful service to the custmers.but the same service was not getting in in and out going calls list.if a paid customer will asks for in and out going calls list between blockingthe lossed original sim and duplicete sim activetion time.is it not a right of paid customer.our collphone that is [protected] was lossed on september 29 (day before yestarday)2007 and we hae applaid for a duplicete sim card on 1 st october 2007 tha same sim was activeted on 2nd october 2007. but the cell phone is having a balnce of 989 rupeeswhen it was lossed. the duplicate sim activeting time the balance was reduced.for period of 3 days why dont airtel local office people are not able to give in and out going calls lists. for a paid custemerthis is not agood honour by airtel people.expecting gpositive result...............
best regards....

Airtel Prepaid SIM — loss of sim card

my mobile was stolen y'day and off course i lost my SIM along with it now i want to get back the same sim please tell me how to get it my no was [protected]

I Have lost my simcard along with mobile, can i know last outgoing calls, from 14th august till date

I have lost my simcard along with mobile, my number is [protected], i want call list from 14th august to till date
thanking u

sir, i am prabhakaran from erode. i have lost my sim card two days back. my mobile number is [protected]. i need a new sim card back with same number. is it possible to get another? if so, how much does it cost? what is the procedure to be followed? send reply to my email id. thank you.

my mobile was stolen y'day and off course i lost my SIM along with it now i want to get back the same sim please tell me how to get it my no was [protected] and please confirm the name of I.D. Proof

Dear Sir/ Madam

My pre paid airtel mobile [protected] with my nokia 6085 can you give call detail last two months
thanks

Sanjay Mishra

Airtel Prepaid — lost my cellphone along with airtel prepaid sim

Dear Service team,

I am Deepa, I lost cellphone yesterday along with the airtel prepaid sim, I request you to block the sim and let me know in case of any details.

N.Deepa
[protected]

dear sir

I am having a prepaid conection no [protected] during my jurney on date[protected] i lost my mobile with sim .

please discontecd the sim card

R.Pandian

I want to know my numbers call detail of the month <jan, feb, march> for my [protected] number

dear sir
i am having prepaid connection no [protected] during my journy on date 12 05 2009 i lost my mobile with sim

now can i continue with my number by getting new sim card

Sir/Madam,


Hai this is Rajesh fm bangalore I lost my sim card on 1 Month back i want to take a replacement if i walk in to store means they r not responcing properly pls help me out in that

sir, i am Rajesh from Bangalore. i have lost my sim card 1 Month back. my mobile number is [protected]. i need a new sim card back with same number. send reply to my email id. thank you.

am Suma, I lost cellphone yesterday along with the airtel prepaid sim, I request you to kindly provide outgoing call list of 2.30 PM (24/6/09) to 10.00 Am (25/06/09)

Suma
[protected]

Dear Service team,

I am Basheer Ahmed. My son, Er.Shahul Hameed is abroad now. He left a cell phone, Nokia at my house. I loaded it with airtel package. I lost cellphone on thursday, 13th August, 2009 along with the airtel prepaid sim. I request you to block the sim and let me know in case of any details.
Thanking you,
Basheer Ahmed,
Pondicherry,

Cell phone owner's name: Er.Shahul Hameed, S/o Basheer Ahmed,
Cell phone number:[protected]

i want my cell phone detail now its important to me my cell no is [protected]

plz block my sim card i have lost it along with my cell phone my no. is [protected].

sir, i am from karnal. i have lost my sim card yesterday . my mobile number is [protected]. i need a call deatil of this no from tommorow and bcz thei[censored]se this no from tommorow and also wat to close this no. as soon as possible? what is the procedure to be followed? send reply to my email id. thank you.

Dear Sir,

I lost my Airtel Sim card having the number ([protected]).It's a hyderabad number.Please block this number and I would like to reissue the same.

Dear Sirs,
I have lost my Prepaid sim with no. [protected] and also my nokia handset, before few months plz help me to find my mobile and sim back.
Thankx

i am Raj kumar Jain and my Airtel Prepaid Mobile No. [protected] just day before i have lost my mobile and also sim card so now i want new sim card with that number only (old number).

Thanking You.

airtel engnear are no don their job properly

Dear Sir
I Have Useing airtel prepaid card.from 2 year.i have geting Problem abut your network.eg.network busy, call can not complit, network error, conjenction.pease solve this proleme.
At/Post-karjat, Dist-A.nagar(Karjat)

BHARATI AIRTEL — bad service

sir,
i purchased an Airtel Sim No. [protected] fom Regs. Airtel Counter presenting passport size photo alongwith photocopy of EPIC Card as proof of Address & Identity clearly ; a couple of months back I was sent sms repeatedly to submit photo & EPIC Card again for verification, which I submitted instantly at the local Authorised Airtel Shop. On 3 / 01 / 11 my Airtel connection was temporarily disconnected, I face great financial loss due to this trouble.
Please take necessary action under intimation to me.
Yours truly,

Suvhrojit Sarkar
Email : [protected]@gmail.com

my name is bobby mudgel m using airtel broad band since last few year---i use night time free pack---my avrg bill is round bout 1000rs per month this month i got a bill from them over 3000rs----i always start downloading after 20.15 ist cause my free time start after 20.[protected]in my latwest bill for one particular days download they charged 2926 rs[protected]i think like many other comp airtell is also cheating their costumer.

Respected Sir
I would like to request u to please cancel my airtel postpaid connection the number is [protected].

Airtel Postpaid Connection — Headache at the cost of money

I was offerred an airtel postpaid connection through door visit to my residence. the executives were requesting like begger. one of the executives promised me all the services without any problem. I complained about no network coerage through out my space of work and residence very initially. the compony never paid attention to the same. finally after four months i surrenderred the service (meanwhile i paid each and every bill generated as and when requirred/asked). now the compny is pannic and again wish to continue the relation in the form of prepaid connection. The compny says with pride that it has got head office at Pune, and this the another reason why i preferred airtel connection then.....but now this is as stigma for pune....'airtel gaaliyo ka mail' lots of frustration...agony....anger...loost of temper.....

This is my humble request to the reader not to consider AIRTEL as reliable service provider. If you wish to go for headache at the cost of money, your valuable time, energy and really if you wish to test ur patience, go for airtel.

I am frustrated..

Please supply details of calls for the last two months / bills.

Mob. No. [protected]
Mob. No. [protected]
Mob. No. [protected]

Please supply details of calls for the last two months / bills.

Mob. No. [protected]

good afternoon sir,

My Uncal no. is [protected],
i have requested for detail bill to my mail id. so please send my monthly detail bill to my email id "[protected]@rediffmail.com" my post paid mobile number [protected]

thanking you

vishu
[protected] (Ananda Kolekar)

about e-billing

Ref : Mob no:[protected].Account No.[protected].

Kindly Dosconnect my as above mentioned mobile. As i am not using the above mobile service.


Thanking You,

Regards

Bapna Chain Singh

good afternoon sir,

i have requested for detail bill to my mail id. so please send my monthly detail bill to my email id "[protected]@rediffmail.com".my post paid mobile number [protected]

thanking you

G.RAVIKUMAR
[protected]

respected sir,

sub :Request for e bill reg
i have requested for detail bill to my mail id. so please send my monthly detail bill to my email id "[protected]@yahoo.co.in my post paid mobile number [protected].

thanking you
krishna bhagavan ambati
[protected]

e billing
good afternoon sir,

number of times i have requested for detail bill to my mail id. so please send my monthly detail bill to my email id "[protected]@yahoo.com" & [protected]@gmail.com". my postpaid mobile number[protected]
thanking you

jenish lalani
[protected]

Regarding

Jagadish k
GMR Infrastructure ltd
HOSPET


Dear sir

I am jagadish k my post paid no:[protected], pls sir send me monthly bill & send my pasword

Thanks

jagadish k

Suject :- Update ebill
Good Morning Dear Sir/Madam,

As i am Mohammed Muqtar From A.P. Circle. Number of times i have requested for detail bill to my mail id. So please send my monthly detail bill to my email id "[protected]@gmail.com" . My postpaid mobile number are [protected] & [protected].

Thank Q

Regards

Mohammed Muqtar

i want to change my airtel bill from paper bill e-bill

subect:- update ebill
Good Evening Dear Sir/Madam,

i have requested for detail bill to my mail id. so please send my monthly detail bill to my email id "[protected]@gmail.com'.my post paid mobile number [protected]

thanking you

Regards
Anwarey Nooriya Shaik

Airtel / Mobile — Network Coverage and Non Deliverance

We have 30+ Airtel mobile connections and had also recently opted for the Airtel PRI line with assurance that we would migrate to Airtel for 40 more connections provided network coverage is OK.

Since the past month we have Airtel manager 's (who not only don't carry a business card, but also do not use official e-mail to send proposals) visiting us with a new assurance every week.

We had a choice of Reliance and Vodafone but on assurance went with Airtel. Now they are running rings around us.

AIRTEL/Mobile — I am not able to register myself on your site.

I am not able to register my cell on your given site as it is showing me as invalid mobile number.
FYI
My mobile number is :- [protected]

Airtel / Mobile — Wrong Billing due to Blackberry not deactivated despite request given 4 months back and outgoing calls barred on non payment

Dear Sir,

My name is Prasenjeet Bagchi. My Airtel Mobile number which I am complaining about is [protected].

I logged an online request on www.airtel.in in the area where requests are given, for deactivation of my Blackberry services on 18th November 08.

Despite my request getting logged on I was billed wrongly for Blackberry services for all months since then out of which I even paid those wrong billed amounts for the months of November and December.

On further complaining on customer service numbers there executive asked me not to pay from January till I get the corrected bill.

Now they have disconnected my outgoing facility from today.

Earlier also they had deactivated my number for more than a month in the month of July 08, without any reason, and after being paid all bills.

I want to take Mr. Sunil Mittal and their CEO to the consumer court for personal appearance.

Let me know how and what needs to be done in this regard.

Prasenjeet Bagchi
G-4/03, Kalpataru, Sector-14, Airoli, Navi Mumbai-400708.

I am wants to deactivate my caller tune of Idea cell phone.
Please send me SMS code for deactivation of this service.

my mobile number :[protected]. so please cut the caller tune from my mobile because it will expired on[protected]. so please do the needful to us.

Airtel / Mobile — regarding "TA BPQ" voicemail fraud

I received a text message from "TA-BPQ" saying "you have 1 new bpq voicemail, call [protected]". when i called a guy said "I am from prizeline and your number has been selected for a guaranteed cash prize of $2500 cash that will be delivered at your home address just conform your number to collect your prize" than there were a couple of questions regarding number, network, personal details, etc...when the call ended i was amazed to see it was rs9.20/minute i was charged for that call. this is a serious and i need an immediate action against such kind of spams..i also want my miney back it is just impossible to believe that a network provider like airtel is unaware of such a fraud. i just want a strict action to regulate your services. in the absence of appropriate action i will have to discontinue from your services and inform about such an irresponsible behaviour to higher authorities.
Hoping a quick action.
heena bhagat
[protected].

Pls send me the format of cancellation of hello tune.

plese cancel your hello tune

plese cancel your hello tune my mobile number:-[protected]

please cancel your caller tune my mobile no:-[protected]

please cancel your caller tune my phone no:-[protected]

please massage me

AirTel — unsubscribe hello tune

While making a telephone call to [protected] I pressed the star {*} button by mistake.After the call was over I got a SMS that a hellotune has been activated. Immediately I contacted the Customer Care 121. They stopped the helotune but expressed their inability to withdraw a charge of Rs. 45. I have never had any helotune neither I want to have one. You are requested to do the needful so that I need not pay any thing towards this.

Airtel / Mobile — UNSUBSCRIBE FROM TEXT BASED SERVICE

Dear all,
I am receiveing a sms weekly from 64611020 number saying that " thanks for using (subscriptions textbased services) subscription service on airtel wap. You have been charged Rs.20. enjoy http://igmobi.com" . I never use this service and never subscribed and today 4th time I loose my balance by Rs.20/- from a/c. I want to unsubscribe it and want my lost Rs. 80/- back in my a/c. I request you please deactivate this service from my no [protected]

remove hellotune mobile number [protected]

Can U please cancel my caller tune subscription... I don't want/need it, please... My no.[protected]

Oh! ma Bad... I thought this was for Aircel...=D!!!

Airtel/Mobilr — Cancellation of the caller tune

Hi,

I got one Airtel call and after that automatically i had the caller tune changed. It is radiculous and I will have to answer everybody who calls me the reason.

Please cancel my caller tune ASAP and do the needful.

Regards,
Geetha

Airtel / Mobile — payment deducted from my a/c

without my permission the airtel mobile service provider is dedudted my amount Rs10/= (rupees ten only) on dt 24/8/09 . so that i given the complaint to his customer care on dt 24/8/09 No [protected] & dt 29/8/[protected] but today it self the company is not refunded my amount . so that i want to get that amount what the procedure please explain me

How to cancel the airtel hello / Caller tune in airtel, andhra pradesh

cancel my caller tune

I REALLY WANT TO REMOVE OR DELETE MY CALLER TUNE.

AirTel — airtel caller tunes cancelling

pls cancel my caller tune which airtel has given me free of cost but which charges me 30rs as told by airtel it is free you r being charing me for that.

Cancel my caller tune

I WANT TO REMOVE OR DELETE MY CALLER TUNE.

I WANT TO REMOVE OR DELETE MY CALLER TUNE
my mobile no.[protected]

my mobile number :[protected]. so please cut the caller tune from my mobile

I WANT TO REMOVE OR DELETE MY CALLER TUNE
my mobile no.[protected]

my cell no [protected] begin_of_the_skype_highlighting        &...⇄ begin_of_the_skype_highlighting        &...⇄ i want remove hello tune

Airtel — check for operator services

when i make a call using my airtel sim no [protected] mesage pop out saying check for operator services ?
i dont no why this is happening
i need your help please help me

Airtel / Mobile — NOT ACCEPTING TARIFF OF RS.23/- ON MY NO.

DEAR SIR,

THIS IS TO INFORM YOU THAT MY AIRTEL NO. [protected] NOT ACCEPTING TARIFF OF RS. 23/- WHICH I HAD RECHARGED ON 3/12/2010 IN WHICH CALL RATES OF MINE GET REDUCED TO 1PAISE SEC & 1.2 PAISE SECOND FOR 1YEAR.
THEREFORE YOU ARE REQUESTED TO KINDLY DETECT THE PROBLEM AND CORRECT IT AS SOON AS POSSIBLE AS I AM PAYING 50 PAISE & 60 PAISE FOR THE CALL IF I TALK ONLY 10 OR 20 SECONDS.

THANKING YOU,
YOURS FAITHFULLY,

ANUJ GOGIA
RENUKOOT

I want to Remove my caller tune my mobile no.[protected]

I WANT TO CANCEL MY CALLERTUNE
MY MOBILE NO.[protected]

Airtel / Mobile — CHECK OPERATOR SERVICES

My mobile airtel phone no.is [protected]. Now while i am operating the phone, it shows check operator service. how to get airtel connection now. what i have to do for check operator service

Airtel Datacard Service - Review

As per my advice, do not even think about Airtel Datacard service. Their service is pathetic both in terms of speed compared to other service provider and billing procedure. I had terrible experience and within 9 days of my connection, i had surrendered it. Their daily unbilled amount does not consider your data plan and free transfer limit resulted your service will be deactivated even when you have not reached your free limit.

Take example of their 350/- rental plan where 500 MB free data transfer is allowed and above that Rs. 5/- per MB. Now say you credit limit is set to Rs. 1200/- and you made a data transfer of 300 MB after the activation. Their system will take is as 300*5 = INR 1500 which means you are above your credit limit and your service will be deactivated until you make payment of INR 1500 or wait for your billing to generate. Their billing system will consider free transfer of 500 MB only at the time of bill generation. So you would never be able to utilize at least your free limit.

The same is true for Rs. 999 wala plan. You can utilize the internet data transfer till your credit limit and once you reach their credit limit as per their faulty unbilled system, you have to make the advance payment of entire amount to get it reactivated but in reality are required to pay only Rs. 999/- which will be considered only at the time of billing generation.

Their speed is even poor compared to BSNL/TataIndicom.

If any one is even considering going for this, i would request them to clarify the issue specifically related to billing system with their customer support executive before they go for this.

Dear Sir/Madam

Reissue of mobile postpaid sim [protected]

I have lost my sim & it takes time to reissue it again as i have to submit documents at airtel gallery which i couldn't.i will be grateful if you will reissue it again on the baisi of old document if you want i can my document to you employee or send it to via e-mail.

Regards
Sourabh balmik
Alternate no. [protected]

I had ported to airtel but lost sim before tele verification and now cannot use the sim as its lost I tried to reissue the sim but concerned trinity airtel is still unable to do so I request you to give me a solution to it. Mobile no.[protected] which I lost.
Thank you
Alternate number -[protected] Sandeep

one fellow is troubling me his number is [protected]

I am allotted 128 kbps speed on my broadmand connection but speed of downloading is very slow. It takes two to three minuts to download a picture. I got a chance to work on BSNL internet connection. It was showing only 100 kbps speed. But downloading was much faster than my Airtel speed.
Please arrange to supply full speed.

I've taken 699 plan 8 months back.At starting, the speed was above 256 but it got slowed down after 2 months to less than 230 and slower. Now, i am only getting a speed of 100kbps and downloading at about 9 to 11 kbps.I talked to engineers of airtel and they have visited my house but the problem is not solved.They left it saying that you are getting the right speed fro the office, , please help me getting my speed, that was same as 499 plan.Should i get rid of my connection.Airtel engineers are not serious in helping, they are always in a hurry to disconnect the call.

mere pass airtel ka broad band conection he jis mai company dawara 64kbps speed bataye gaye par downloading speed sirf 3 kbps to 5 kbps hai and bahut si sites open bhi nahi ho rahi he

I have 256 KiloBits Per Second unlimited broadband connection which means downloading rate of any file should me 1/8th i.e. 32 KiloBytes Per Second. Since last few days I am getting download speed varying b/w 10-17 Kilobytes per second. This is worst service airtel is offering. Similar thing happened last year when I had 128 kbps plan and getting not even 10 KBps spped of downlaod.

I totally agree that Airtel service has gone down. It continues to show only one sped "2.5 M bps". The speed is miserably slow, almost dead. Their computer has been programmed to show only one speed, irrespective of performance.

Airtel — plan is 64 kbps and we are getting 10kbps

Dear Sir, i have a connection of airtel which is 64 kbps but i am getting speed only 10 kbps... my home number is[protected]... it's too bad thing... please do some thing...

connection name on roilee gangele

i took 1 mbps connection m gettin only 11 kbps downloadin speed

Hey my airtel net connection is 256kbps but i am only getting 0.5 to 10 kbps . i should get atleast 32kbps downloading speed from last few days .

I have taken Airtel Broadband connection (256Kbps) in the first week of August 09. I did so with an expectation of better services regarding connectivity but unfortunately I experienced extremely low downloading speed than what it should be.

I am saying so because at 256Kbps connection downloading speed should be around 32 KB/s but it is coming as low as 4 KB/s to 15 ~ 20 KB/s. In case of multiple downloads the speed is dead slow.

Surprisingly, earlier I was having MTNL connection (256Kbps) where I used to get a download speed of around 50 ~ 60 KB/s. Sometimes it used to go up to 110 KB/s. But due to faulty wiring I disconnected it.

Numerous calls were made to Airtel regarding this, engineer comes and checks but no solution. They always say everything is OK.

I want to ask Airtel that if downloading speed is so slow than what’s the use of having Broadband connection. Dial up connections were good enough to have such kind of speed.

I am allotted 128 kbps speed on my broadband connection but speed of downloading is very slow it is approx. 10-15kbps. It takes two to three minuts to download a picture and it several minutes to open a site.

i have took 128vkbps speed its gives me only 10 to 14 kbps speed its bad yaar

subject:please activate my new sim LIfe Time Prepaid ( 99 Rs.)

please activate my airtel prepaid number [protected] and .i have buy the sim from Greater Noida(U.P.)So please activate as soon as possible.I will sent my confirm address H-314, Alpha-II, Greater Noida

please check activate my number as soon

I want activate mobail office on my no. [protected]

Airtel Prepaid — Poor services

Dear Mr. sunil Mittal,

I am neha saxena this side, i am using your airtel connection from more than four years.Trust me when i have started using this airtel prepaid i was a very happy customer..but i am so sorry to say that now your company's services are going worst..your competitors are rising up and Bharti is going down.

I am taking thsi pain to writing thsi letter to you becos no body at airtel is able to solve my problem,n i find you to be the most skilled person in Bharti.

Now my main peoblem which i am facing from last four month with your airtel is missed call alert services.Every month Rs.15 is deducting from my account..but still giving you my full support, i am not getting a single services of this missed call alert.than my question is for what i am paying ..I have registerd my compalaint 15 or more times..but you team is not able to solve my problem.Its more than 03 months, i am compalining about my missed call alert services, but nthing is happening.Every time i heard only one thing..sorry for the inconvienace you problem will be solved within 48 Hrs..i dont know when this 48 hrs. will b completed..is it take 3 months to complete 48 Hrs...One of Floor senior had told me this time i will forward your complain to the technicial head, bt i am still sorry even he is not able to solve the problem,what kind of people you hired, i am really suprised..

My only concern is somehow a bad image of airtel prepaid is creating in my mind...this is not the matter of One customer which you will lost very soon..Bt as you know..One unsatisfied customer may spoil your other or prospective customers.

Please give special comsideration to this....

Thanks & regards
Neha

dear sir,
i regret to say that my connection [protected] has been disconnected and the surprising factor is that this is being done for the second time without any prior information or reason. as for 121 is concerned it much of making a fool of the subscriber rather than rendering proper service. could you pls let me know how would a customer lodge complaint if the service no: does not respond, on to that your local spots are unable to answer the quiries, it seems that airtel is now more concerned in selling and not providing after sale service. this mail is being when your services have really taken me for a ride. do take the matter seriously
deepak kumar

dear sir,
i regret to say that my connection [protected] has been disconnected and the surprising factor is that this is being done for the second time without any prior information or reason. as for 121 is concerned it much of making a fool of the subscriber rather than rendering proper service. could you pls let me know how would a customer lodge complaint if the service no: does not respond, on to that your local spots are unable to answer the quiries, it seems that airtel is now more concerned in selling and not providing after sale service. this mail is being when your services have really taken me for a ride. do take the matter seriously
deepak kumar

Airtel Prepaid — POOR SERVICE

DEAR SIR'S


WE ARE MAJOR CONSUMER OF ARTEL BHARTI IN OUR REGION BUT IN THAT LOCATION FACING A PROBLEM OF POOR SERVICE IN THE AREA AS MENTIONED BELOW

AT: RAJWEL
POST: SHIRSHI
TAL:KHED
DIST:RATNAGIRI
MAHARASHTRA

THERE ARE THOUSANDS OF CONSUMER IN THE SAID LOCATION BUT DUE TO LACK OF SERVICE TOWERS UNABLE TO GET THE BETTER SERVICES FROM AIRTEL MAHARASHTRA

YOUR IMMEDIATE ACTION IN THIS REGARD WILL BE HIGHLY APPPRECIATED

Net work not getting net work after Dadar and would not make or receive calls torough out the day.

my Airtel Number [protected] m live in pingore Haryana But belong to a Karnal Haryana m USe this Connection 5-6 year but 3 ya 4 year airtel service very goood but 5-6 year airtel service vaery poor Airtel company private ya Govt ???? may be Govt MY hello tune problem and *123# and *121# Not work BUt y m calling coustmore care say 24 hous ya 4 day'a ya 4 hous but no resul;t is 0Zero But y ???/ u say Airtel Serrvie ??????Poor

i got message from airtel (6787)at 10:15 am on 19/aug/08 that thanks for downloading laal dupatta as ur hello tune and deducted my balance.but my this tune is already existing since 2nd week of july and i haven't downloaded it again i don't know why airtel has done this to me. such things happens with me earlier in past.airtel changed my hellotune in the past, subscribes mobile radio for me, for these two things i haven't requested to them but than also tey gave me these two services unnessecarily and deducted my balance. this shows greedy behavior of airtel and their poor response. well i m not navneet who will plan, rather i go straight to consumer forum and complaint about ur careless and greedy behaviour. and let me mind u my real uncle is head manager of dainik bhaskar media and firstly i will expose u through daily newspaper.so please its an humble request from me that solve my problem as quickly as possible.

my mobile no. is [protected]

I got an airtel prepaid connection this month. Its number is [protected] and sim number is[protected]-1133. The moment I purchased the sim, they started my connection and I was enjoying the facility. But 4 days before they stopped my incoming call and after very next day they stopped my outgoing facility too. I was asked to submit my documents again, as I was told that due to negative verification they have stopped my services. I submitted my documents again at their Sahara Mall Office in Gurgaon on 20th August 2008 at 1:30 p.m. with ticket number [protected]. But, still my calling is barred.

i stay in banglore and while i was coming 2 m home town inorder 2 reduce the std rates i got a recharge done on my ASA STD VOICE BAL RS 222 and i got the talktime 4r RS 333 but since then whenever i made an std call the voice bal reduced only once with RS 332 and after that my std balance was reducing 4rm my current balance which was RS 165. I have been unable 2 make or recieve any calls or send messages .AND when i got a recharge done again the amount of recharge increased the voice bal to RS665. i have been making complains regularly and have not got any reply . this is a horrible situation as i have not attended 2 a lot of imp phone calls. i think i should take this complain to the consumer forum if no action is taken.this was not expected from airtel.

i have prepaid mob connrction no is [protected] due to some unknown reason it has been disconected. please reconnect it thanks.

Plz send me the IP address for activating GPRS in my handset as it requires manual settings. My handset is WAP enabled and require IP address of the server in the format <000.000.000.000>
Plz do the needful help...my mobile no. is [protected]

Respected sir,


I Myself Mr. Amol Dharma Kshirsagar, Airtel`s prepaid customer I have been availing Airtels valued service since Aug 2008 on mobile no +91-[protected] which comes under scheme named “Mobile compus pack”, I am from pune (Maharashtra)

Actually, I never wished to write a complaint letter to well reputed & established entity who really gives a wonderful service with great effort in every respect along with all possible facilities.

But, this is how may complaint incident started, from last few days I was suspicious about call charges so i thought to check out whether I have been charged correctly or not ? on12th Dec 2008 as per my mobile clock timing I called on an Airtel mobile no +91-[protected] at exact 3.54 pm means At beginning of 55th minutes and completed conversation at exact 3.57 pm means at starting of 58th minutes therefore sum comes like this (58-55=3) total three minutes were utilized by me but got charged by Rs 4/- for which i must have been charged only Rs 3/- in respect of scheme selected .it was really very embarrassing situation when someone make fool where you trust most for money and service.

Therefore, I immediately called Airtel customer care service no.121, where I spoke to a male CCE on my first call who treated me very rudely, arrogantly on the queries related charges, after deep explanation on issue I convinced him and then he replied that it usually happens by mistook and we would soon credit my Airtel account by Rs 1/- now you tell me, how it can be a satisfactory response, still he kept arguing on issue without being positive to fact & cut the line using vague language.

Afterwards I had to call again, to know real matter, this time a female CCE was on line, I gave her my mobile number and explained what happened, on reply she said that you called earlier and Rs 1/- had been refunded to your account and rest Rs 2.50/- would be credited soon for last extra cut charges and this is what update I could see in your Account on screen at the moment then I thanked her for action taken and heartily requested to convey this call charges query to senior authority so that they could take necessary steps and she agreed and we closed conversation by greeting each other, this time all went fine.

But nothing stopped at this point, again I started to receive SMS on my mobile on same day(12th Dec2008) around 6.08 pm to till 8.14 pm by Airtel, in that particular time altogether I received 5 (five) SMS which shows that I have activated following services


SMS 1(Airtel) –missed call alert plus is now active on your mobile received alerts when ur mobile is switched off, not reachable, to deactivate sms MCANO 501

SMS 2- ([protected])- congratulation on subscribing to the on demand service you have been charged Rs 30/- for 30mins of your favorite music for 30 days, to unsubscribe call 54321300

SMS[protected] –congratulation your MCA plus service has been successfully charged Rs 15/-on 12-12 Enjoy the Airtel service, to deactivate sms MCANO to 501.

SMS[protected]congratulation for starting Hello tunes (HT), subscription charges are Rs 30/- month stop HT by calling[protected], toll free,

SMS[protected]thank you for downloading “bhains ki pappi” as your hello tune, dail 543211 for the latest hello tunes (call charges Rs 3/-mins)

Now I don’t understand what kind of reply Airtel expect from me to say for service which I didn’t ask to active or asked any one to get activated and for which Airtel has already charged me Rs 75/- now there is negative balance Rs (-) 15.17 INR, I don’t want to be a victim for all charges .

I am terrifically suffering for all unwanted service provided by Airtel and charging me a lot, I request “Airtel Higher Authority” to look into matter and solve my extra calling charges, and balance related queries at earliest


Please do the needful

Awaiting for your positive reply and action


Regards,

Amol D Kshirsagar
Mob +91-[protected]
pune

TO,
AIRTEL

TODAY DT:28/01/09 MORNING AGAIN 9.00AM ONE STOTRAS SONG PLAY NO IS ([protected])& 11.00AM I RECEIVE MESSAGE RS. 1/- CUT IN MY TOTAL BALANCE TODAY, SO I DON’T WANT THIS FACILITY, I AGAIN & REQUEST YOU TO CLOSE THIS OR CANCEL IT IMMIDIATELY

GIVE REPLY ON MY MOBILE OR EMAIL ME :- [protected]@rediffmail.com

MISS. JYOTSNA RANE (MOB:[protected]

I have been calling Airtel for the last 15 days for one small query, i.e. my mobile no.[protected] is not been able to send a sms to 5667711(special short code number). Everyday, i am calling customer care & getting a same reply i.e. your query will be solved within 24 hrs. I have spoken to 3 different incharge of your customer care department. The reply is that the issue would be sorted out within 9 working hrs. I have been made to wait for 30 odd mins several times keeping me on hold. I just can not understand this. Please refer the below communications received from customer care number 121.

Date of receiving Request referance number
communication
21.01.2009 [protected]
23.01.2009 [protected]
27.01.2009 [protected]

Even after receiving so many referance number, the primary issue is still remains. I wonder how airtel can not solve this tiny issue & taking so long. Also, check from my mobile record, who all are there who attended my call in customer care. Making false promise is in what they are expert.

Dear Mr. sunil Mittal,

i can job on custome care with in 2 years but that i am surching for job plz give me job on u com.

reply me

Thanks & regards
Naman Pandey

[protected]
[protected]

Airtel Prepaid — Bad Customer Service

The AIRTEL prepaid customer service is the worst customer service i have come across. They do not reply proerly to our queries and their solutions are not satisfactory. Moreover they disconnect the call half way when we are complaining. We request you to take stern action against them.

VERY BAD NETWORK IN MARODA TANK BHILAI 490006 (CHHATISGHAR )LAND MARK: NEWAI POLICE THANA & BHILAI STEEL PLANT

AUUR KEETANI BAAR EMAIL KAROO ( PLEASE ANSWER ME ) MY EMAIL ID IS [protected]@yahoo.com

It mobile no [protected] kis bat ke pase kate last 30 march ko kya app mujhe bata sakte hai costumer care pe complan karne pe usne refund karne ka promise kiya airtell ka folt bataya or pase refund karne ki bat kahi lekn abhi tak uska koi bani fit nahi hua or ab nahi koi phone recive karta hai

my grand father mobil no. [protected] Can i know last incoming and out going call deateals and last 21 march to 5 appril and last 30 march lost 60/- rup. to nothing do plz tell me why are u cut off 60/- rup. from it mobil.no plz sen d me...

I am really get [censored]ed up by this airtel why should i pay from my pocket, , , no complaints centre nos proper only offers and offer


where shall i complaint, , why should i put my mind i a not able to recharge my voucher top up card, ,
no customer care, no complaints, , its hell in Indian democracy, , with this [censored]ing services .

where i shall approach no guess nothing given ever to customer, , i dont ant to stand in lines for small complaints, ,
[censored] the services ...

my no prepaid bhopal, i will sue this nonsense mittal or what for same i have complaint but no one listening no cc no.

Repected Sir

Sub: sms problem([protected])

Prabhat Kumar [send email]
VERY BAD NETWORK IN MARODA TANK BHILAI 490006 (CHHATISGHAR )LAND MARK: NEWAI POLICE THANA & BHILAI STEEL PLANT

Sir;
I had taken a new airtel connection on 3rd of april mob no; [protected] and submitted my documents on same day .after3 days of taking this card address varification was done by your personnals . My services were started on 11th of April and again deactivated on 28th of april saying that my documents are rejected for some reasons. I called costomer care for returning of my self assested documents with photo. which is denied by your people. Before taking any actoin from my side i wanted to bring to your notice some points which if i can get some favourable answers .from you.
(1) If your costomer care not received my documents why the varification was done on my alternate no which was mentioned on Enrolement form.
(2) If my documents were rejected why the services were started on 11th of april. when the varification was done on 7th of april.
(3) without any documents why and how you can provide services for more than 15 days on a blank card.

i would like to know from your side within a time period of 7 days.
kindly look in to the matter.

regards

Avid Prasanna F

Name: SATHISH KUMAR C
Mob No: [protected]

Dear Respected Sir,

I am Sathish Kumar. C, I am loyal Customer of Airtel Prepaid Connection, We have been using Your Airtel Service from Last 5 to 6 Years, and I am very upset with Service Provided by Airtel Prepaid Customer Service. I would like to explain the Complete Issue, Which is being happening from Last Saturday (18th July 2009).

I received a message from on 18th July 2009, Regarding Rs.149/- Tariff Plan, The SMS says, that I will get 100 Talk time & 50 Ps to A-A, 60 Ps to Airtel to other mobiles. 1 year Validity Period, & 2Ps for 100 SMS, so I recharged at 12:15 pm, as per SMS, after the recharge, the TT is only Rs 50.

I have 3 Issues with your Service, There are:

1. Rs.50 after 48 Hrs.

2. First Minute of the day will be charged Re.1/-

3. First Minute of the day of Airtel Call will be charged Re.1/- & also First Minute of the day Non - Airtel Call will be charged Re.1/-




These are Number of calls, which I made to you Customer care Help Desk.

CALL NO: 1 Date: 18th July ‘08
Executive Name: Vijendran(Floor Supervisor) Time: 12:30 Pm (Approx)

Conversation:
Firstly, I spoke to one of you Customer Care Executive, and Explained to him about the SMS and the Recharged, that I did, so informed that, Immediately Rs.50 will credited, after 48 Hrs, another Rs.50 will credited, I was not happy about this, so he passed the phone to his Floor Supervisor by name Vijendra, Even he convey the same messages to me, so I taught of waiting for the Next 48 Hrs.

Point to be Noted: Throughout the Complete conversation, either your Executive or Vijendran, has not communicated to me that Either First Minute of the day will be charged Re.1/- or First Minute of the day of Airtel Call will be charged Re.1/- & also First Minute of the day Non - Airtel Call will be charged Re.1/-.
CALL NO: 2 Date: 19th July ‘08
Executive Name: Sheriff Time: 3:45 Pm (Approx)

I notice that Extra money is getting deducted in my Account

Conversation:
I spoke to one of you Customer Care Executive by name Sheriff, and he Explained to me, about the First Minute of the day will be charged Re.1/-, This was the New Information to me. I was very unhappy, so I did not want to continue the Conversation.



CALL NO: 3 Date: 19th July ‘08
Executive Name: Dhanaraj (Floor Supervisor) Time: 8:45 Pm (Approx)

I notice that more money is getting deducted in my Account

Conversation:
Firstly, I spoke to one of you Customer Care Executive, and he Explained to me, about the First Minute of the day of Airtel Call will be charged Re.1/- & First Minute of the day and also First Non - Airtel Call will be charged Re.1/- This was the another New Information to me. I was very unhappy, so he passed the phone to his Floor Supervisor by name Dhanaraj.
Point to be Noted: Dhanaraj Promised me that, we will listen to Conversation between me & Vijendran, i.e CALL, If Vijendran or his Executive has not mentioned that, Either First Minute of the day will be charged Re.1/- or First Minute of the day of Airtel Call will be charged Re.1/- & also First Minute of the day Non - Airtel Call will be charged Re.1/-. Then he told me that, he will call me back within 48 Hrs & Refund all my Money.


CALL NO: 4 & 5 Date: 20th July ‘08
Executive Name: Time: 10:20 Pm (Approx)


Conversation:
It was more than 48 Hrs, My other Rs.50 was not credited, so I called Customer Care and I spoke to one of your Customer Care Executive. Later they Credited my Rs.50/-.






CALL NO: 7, 8, 9 &10 Date: 20th July ‘08
Executive Name: Time: 11:50 Pm (Approx)

Conversation:
I spoke to many of your Customer Care Executive & they disconnecting my Call by Placing on Hold.

PLEASE NOTE:
 FROM TUESDAY TILL NOW, YOU PEOPLE HAVE BARRED MY CUSTOMER CARE CALL, IAM NOT ABLE TO MAKE CALLS FROM ONLY MY MOBILE.

 AS PROMISED BY DHANARAJ, HE WILL CALL ME WITHIN 48 HRS, FIRSTALL; YOU PEOPLE HAVE BARRED MY CUSTOMER CARE CALLS. I’AM EXTREMELY UNHAPPY WITH THIS.

CALL NO: 11 Date: 24th July ‘08
Executive Name: Manohar(Floor Supervisor) Time: 10:00 Am (Approx)

Conversation:
I was not able to make calls to Customer care line from my Mobile, so I called from friends Sister’s Mobile. I spoke to one of you Customer Care Executive, and Explained to him about the Complete Conversations, Which has been happening from last Saturday, so he passed the phone to his Floor Supervisor by name Manohar,

Manohar is the very worst Guys, whom I ever spoke to you in your AIRTEL Customer Care Help Desk.

He was very rude.
He was not listening to me at all.
He was placing me on Mute, I had ask, Are you there? Are you there? This happened all the time during the call.
He was shouting on call.
He is threatening on the Call.

Please Take very serious Action against MANOHAR







CALL NO: 12 Date: 24th July ‘08
Executive Name: Manohar(Floor Supervisor) Time: 08:00 Pm (Approx)

Conversation:
I was not able to Make calls to Customer care line from my Mobile, so I called from friends Friends Mobile, I spoke to one of you Customer Care Executive, and Explained to him about the Complete Conversations, Which has been happening from last Saturday, so he passed the phone to his Floor Supervisor by name Srinivas,

My Issue is Still not resolved, Please Look into it, Resolve this Issue As Soon as Pos

Airtel prepaid mobile — not working miss call alert service

I am giving complaint to airtel customer care by last 7 days but my miss call alert service is not working but they are not giving proper answer.My latest request number is [protected].

Airtel Prepaid — very bad customer service

i start a gprs wth rs 89 recharge and whn i start use gprs they deduct 25 rs then i complian from 14th jan2010 they give 24 hours times but no reply or no refund i get again i try to complian and 3 to 4 times they reply same and when they not able answer they give reason that talk to our seniour and after some time they disconnected line all 3 times is the way they make money like me how many people even not look at there 25 rs and company make a huge amout by all that which they unnecesserily charge to customers and then even not care to give proper feedback

Airtel Prepaid — Services rendered with cost without any request from Customer on same

I have a prepaid connection for Airtel ([protected]) but this has been a repeating instance with them that they will start some services like daily jokes or updates with a Charge but without any consent from the user. This time I have started getting some stupid messages for Filmybuzz updates that are completely intolerable.

Respected sir
YESTERDAY I CAL TO CUSTOMER CARE SERVICE I WAS TALKED TO YOUR EXECUTIVE AS CHANDAN SINGH. MY COMPLAIN ABOUT FOR BALANCE [protected]@30RS .IT WAS FOR THE HELLO TUNE.. I DON'T KNOW WHY MY BALANCE IS BEEN DIDUCTION.BUT YOUR EXECUTIVE EXPLAIN IN VERY GOOD .THAT MY ANGRY NES IS BEEN LOSE.I AM VERY THANK FULL FOR YOUR EXECUTIVE..BEFORE TALKING TO Mr CHANDAN SINGH I HAVE CAL ONE MORES TO YOUR CUSTOMER CARE.BUT YOUR EXECUTIVE WAS VERY RUDE..AGAIN MANY THANKS FOR CHANDAN SINGH
THANKING YOU INDRAJIT

Airtel is deducting customers prepaid balance amount without any information to customers. My Prepaid Airtel Mobile Number is[protected]. I have not activated of Airtel Radio facility to my mobile, but without informing to me Airtel Net work people were deducted Rs. 30/- Per month for 2 months 9 Rs. 60/- ) for the Airtel Radio Service. Like this many of my friends were lost money and Airtel doing fraudulant activities in mobalizing publics money by these ways.

If i call to customer care ( 121 ) no proper feedback received for contacting customer care persons. Repeatedly asking for to press 1 for Tamil, press 2 for English & press 3 for hindi. After pressing 1 or 2 the call was not diverted to customer care service persons. Very very worst in Customer service also.

Airtel Prepaid — hell service and rude behavior and regarding my number

i called up customer service on 28th jan and talked to some girl representative regarding my no. which they issued to somebody else.i was calling from overseas through my brother on conference.first time she disconnected the call and i called again bu this time it was a guy and i told him my prob but he said that i should have recharged it after every 3 months to keep the n. continued. but i told him that i am overseas from last year and before cumin overseas i got my no. recharged and at that time i was said that i will be able to make outgoing calls but when i came here i found that i cant make calls..but i found on 28th jan that my no. is issued to somebody else and the guy on the other side told me that sir its Ur problem not mines and he told me that u should use postpaid n why r u using prepaid and disconnected the call as well and i called again and dis time there was a girl named Preeti and i told her everything again and she was not able to resolve the matter as well and i told her to make me talk to her manager but his manager named Ujwal was not in the office at that time during duty hours. i was calling from overseas and i told her that i want the resolution and i told her that i m with airtel from last 7 years but the thing which i only get is disappointment an harrasement from their side.i think i made the mistake of continuing with airtel..

I AGREE TO YOUR PROBLEM.
I HAD SAME PROBLEM WITH THE AIRTEL.
AIRTEL IS NOT DOING BUSINESS BUT CHEATING PEOPLE.

Airtel GSM — Recharge Amount Not credited & poor response and service

Hello,
I am Manjunath and am using Airtel Prepaid connection.(Mob No:[protected]). On Feb 8th 2010 i got a message from Airtel stating that a on recharging for 100 rupees 200 rupees talk time will be credited within 48hrs from recharge time. I recharged for the same amount on the same day and the bonus talk time was not credited in 48 hrs,so i called customer care and logged a complaint on the same which they promised to resolve in 48hrs.complaint No:[protected]. but its going to be one month now and that amount is not credited. I tried calling Customer care number of times but i dint get a proper response and also they cut my call in the middle of the conversation. From the date of complaint call cost summary was not working and i was not able to check my balance manually using *123# also.After repeated trails in contacting customer care now am not even able to contact customer care since they have blocked my number. There is also a complaint from my collegues and customers that they are not able to contact my number because the lines are busy whereas i dont use the phone during those timings due to which i am losing vital business. This has caused me immense mental torture and business loss,so i hereby request you to take a severe action on Airtel for the same.

airtel/prepaid connection — Regarding the poor Hello Tune service

Dear Sir,
My Name is Amit Jaryal
Mob. No. [protected]
Sir,
I received a sms from Airtel in which they said... that By calling 543215 I can say the movie name and song and I can select my Choice as my Hellotune... Than I did so.... The operator asked for the movie's name and song.... I said "Tere Liye, Movie- Prince"
The song started and in between they said that Anytime I can Press 1 on my handset to switch over to next song..
So, I pressed 1.....
Again and again they repeated the same track...... Why do they Cheat their Customers like that ???

Hoping that Team won't let it happen again...

Airtel — cut off balance for unknown reason

I am using airtel for last 2 and half month,2 days before,by unknown reason they cut off my 50 Rs. balance, i really ask to give me back that 50 Rs in my same account.....

Airtel Prepaid Servi — Extra charges taken from me for their services

Dear Sir,
I am Amit Kumar Sharma having Airtel GSM connection [protected]. I had made a recharge of INR 98 on 23rd Nov for getting 2 GB Free download and web access services. But i had nt enjoyed this services till date.
and when i had inform this to their customer care on 26 Nov 2010, then their executive had given me false comitment and wasted my time and money. finally i had talked to their floor managers but they are not also able to provide the proper solution to me. he had also wasted my time and money to. then i had called their maidin officer too but their phone no is busy every time. in this process i had call him atleast 7 times and every time my they had holded my call due to which i had paid 30 paisa/ min. basis. then i had visited their web site but their is no complaint column on their website.

at last i had reached to you with the hope that " you will take some action againest them

Strongly Agreed
on that day when they had started taking charges for their customer care services from that day their executive had not providing any solution to any quary at first time also they are taking to much time to salve the quary.

Yes very poor service, no response given now a day, As my experience i was recharge 98 INR for free unlimited internet of data usage limit 2GB. and then i was recharge 60 INR for call, then when i using internet it my balance is debited to 4 INR, until i using MOBILE OFFICE for internet access, this type of thinks happens with all all customers

Airtel Prepaid — MIS CHARGING FOR SERVICE NOT DEMANDED

Dear Airtel,
I am a prepaid customer, No.[protected]. It is surprising that company like Airtel is charging customers
wrongly for the the service not demanded. Recently many times I have been charged for Astrology on demand, where as I have not demanded. It started deducting whenever I opened SMS. Earlier you used to charge wrongly Rs.10 every time for 10 days.. But today at a stretch You charged Rs.30. Message receive is "Astrology on demand service has been renewed and you have been charged Rs.30 for 30 days' In this regard complaints were lodged to your customer care but of no use. Today(02.02.2011) after 11 pm again talked to you customer care through No.198 and complaint was lodged. Mr.Arun Sharma attended. But no service request number was given. He said it is due to a technical trouble.When asked for action to refund all unauthorised charged he said he could not refund right then
but to ring after 4 hrs which is in the odd hrs. in the day timne customer care do not lift call.

I would request to refund all illegal charges or else reserve all right to approach consumer forum for all losses thereof. It is worth asking , how come technical problem arises only for wrong charging and not for any other service ? Kindly look into and do needful at the earliest.

Airtel — not disconnect std services

we give one letter dated 20/11/2010 for disconection of std facitity,but they donot.after it again we write letter today dated 08/03/2011 but didnot take.their comunication also bad,their response also negative.please note our complaint.


thanks.


MANISH KUMAR GOYAL,
NEEMUCH(M.P.)
[protected]
[protected]

Airtel — Regarding Service & Behavior

Hello Sir,
This is Shailesh Kasture and my Mob no. is [protected].I am customer of Airtel for last 6 years.Just now my service get expire so I renew my service with consult to customer care executive of airtel.But the according to plan airtel is not providing me service.That's why I again did complaint to customer care center of Airtel.But they not properly give respond for that and also their behavior and the way of talking is not proper.And whenever I told them to give to your supervisor that time they just disconnect my call.I give complaint for 6 times but still they not providing me proper solution on that.It just mentally harassment for me.
Sir please take some action against this complaint.
Thanking you

Airtel — Not getting Balance since 15 days

Respecte sir,
I am Dr Piyush patel, fromVadodara, Using Airtel mobile service. Mobile no.- [protected]

had recharge on 3rd,May,2011 from retailer- worth rupees 58/- , for scheme of
daily 200 msg & surfing for 7 days.
But till today the scheme is not started. Transaction ID[protected], time 8:43
pm.
I called to Customer care also , 2 times, but not getting satisfactory answer.
they replied that " no detail of transaction is available in our data"
how can be possible?

Then i email to airtel customer care. they replied that "will resolve your quary within 10th,may,2011".
but still i didn't get answer.
still my scheme is not activated.
Dealer (from where i had recharge0 is also not responding well.

kindly help me out.

Thank you.

THERE ARE THOUSANDS OF CONSUMER IN THE SAID LOCATION BUT DUE TO LACK OF SERVICE TOWERS UNABLE TO GET THE BETTER SERVICES FROM AIRTEL UP EAST AT THE FOLLOWING ADDRESS
VILL & POST- BALAMAU
DIST- HARDOI
U.P EAST 241126

Hi Airtel Prepaid Bangalore,

I got a missed call from a junk number [protected]...when i called back to the same number its of a some advertisement
i was deducted 45 Rs...

When i called the customer care 121 they told me its a international call and u got 45 rs deducted...
they told me its your mistake and we can't do anything..
The Floor Supervisor is so worst fellow .. I don't want to name this fellow because he might get trouble in his job

Airtel office ..near Divyashree towers Banergatta Road Bangalore

My sincere advise to airtel is please don't cheat the customers..how should we know its an international number and if its then why rs 45 is deducted..(By looking at the number does it sounds like international number) if we are getting cheated then how about Village people ?

Hi Airtel Prepaid Bangalore,

I got a missed call from a junk number [protected]...when i called back to the same number its of a some advertisement
i was deducted 45 Rs...

When i called the customer care 121 they told me its a international call and u got 45 rs deducted...
they told me its your mistake and we can't do anything..
The Floor Supervisor is so worst fellow .. I don't want to name this fellow because he might get trouble in his job

Airtel office ..near Divyashree towers Banergatta Road Bangalore

My sincere advise to airtel is please don't cheat the customers..how should we know its an international number and if its then why rs 45 is deducted..(By looking at the number does it sounds like international number) if we are getting cheated then how about Village people ?