[Resolved] Airtel Postpaid — Sim card activation | |||
recently lost my mobile and so i bought a new Sim card from one of your Airtel offices by paying 25 rupees. While i am writing this e mail it has already been 4 days and my SIM card has still not been activated. I have already received all kind of possible excuses from the customer service department and i still haven't got a solution. (Not even something that sounds close to a solution) and to mention that this has been one of the sickest customer service experiences i have ever had. Solutions given by your customer service department, 1) System updation - a susal answer given by the agents if they dont have a solution to the problem. 2) Buy a new sim - solution given by a so called supervisor. 3) Activation pending and require 24 hours to get it activated - repetitive answer given by CSR's at the end of every call and it has already been more than 90 hours.... ( by this time my card could have been activated more than 3 times....) 4) Card has been activated - while the card has still not been activated. 5) Card shows pending activation - i got this reply after i have received the previous answer at no:4.... I have also worked as a CSR but i have never come across such lethargic, horrible, irresponsible, unsupportive For god's sake if a human is going to read this email please help me get my SIM card activated as i do not have any other option and that is the advantage you people will take from a helpless customer like me! Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 13 Comments | |||
Comments
Your service is very bad and i m not happy with airtel
Reply
I took a new postpaid connection and just after two days my sim card stopped working. I went to the airtel representatives sitting in reliance corporate park campus and i was told new sim cards are short in supply. after a lot of arguments they took out a new sim card from the drawer of their table. They promised me that the number will be same and will be activated by 8 in night as next two days are holidays being 26 jan and sunday. My sim was not activated and when i tried calling my no as my friend told me its ringing , i found out that airtel gave same no to someone else and that person is using my no for 2 full days and airtel customer care doesnot respond on phone.
I am highly frustrated and angry.......................
I am highly frustrated and angry.......................
Airtel Postpaid — Activation of Sim Card
Dear sir,Due to misplaced of my sim i have requested to caustmer care to blocked it after that i have taken new sim card on dated 19.09.08, but till date sim was not activated.
My mobile no is [protected]. NewDelhi
It is my request to you please avctivate my sim as soon as possible. It shall be very greatful for me.
Thank You
Dear sir,
Due to change of my sim to postpaid i have requested to customer care i have provided a new sim card on dated 21.11.08, but till date sim was not activated.
My mobile no is [protected]. Chennai
It is my request to you please avctivate my sim as soon as possible. It shall be very greatful for me.
Due to change of my sim to postpaid i have requested to customer care i have provided a new sim card on dated 21.11.08, but till date sim was not activated.
My mobile no is [protected]. Chennai
It is my request to you please avctivate my sim as soon as possible. It shall be very greatful for me.
Airtel/Sim card activation — worst & rude customer treatment
Hi i am Aditya I am an customer of airtel from past 3years.when ever i get issues in connectivity i tried to contact customer care.Its like reaching milestone to reach the customer care executive.Really i felt bad and wasted my enormous time by waiting in IVR menu.One of the worst treatment i faced in 07/01/09 that i lost my mobile & got Duplicate sim card at the instant of replacement they promised me it will be activated with in 2 hours.But i waited up to next day still it as not activated.than i contacted customer care agent "Annapurna". She promised that with in 2pm it will be done.Again i waited up to evening 7.30 . than i called again spoke to an lady called "Kavitha" She really according to me unfit for any kind of job in this world.She as never tried to listen my request.she just asked my name contact number & address than put me in hold for 5 mins.Came back and said this is fault through Dealer & asked to contact them.than i was trying to tell her that i got this from direct airtel not through any dealer but she never listened to my words instead she repeatedly saying contact dealer..., When i interrupted she rudely said listen this is what you have to do, I cant help you
regards
Aditya
hi sir my name is sivasankarvegi This number [protected] ihave somany times phone calls
after 11:00pm to 2:00am just time somany calls this num ber
please tellme iwant to net work signal
after 11:00pm to 2:00am just time somany calls this num ber
please tellme iwant to net work signal
I have got a new connection 4 days back which has still not been activated... Numerous complaints did not help... Today at 05:00 pm i called the CS again only to be disconnected 8-10 times... finally when the executive picked up the phone i spoke to a supervisor ABHI, , , , who promised that he is activating the connection...IN 4 HOURS (i don't know how long are 4 hours) now again at 09:40 i speak to another supervisor anurag 5500 did not even have the numbers.. I told him to speak to his junior and take the numbers and he disconnected the call... now on line again..
If anone from Airtel authoity is checking this please send all the employees on a LONNNNNNGGGG Brk and hire new sensible people...
Regards
Varun
If anone from Airtel authoity is checking this please send all the employees on a LONNNNNNGGGG Brk and hire new sensible people...
Regards
Varun
Sir,
Mae apne numbar pe gprs activet karva liye hae uspe Email Search kar rahe hae to
error de raha ( host setting) sir kaese sahi hoga My No.[protected]
Mae apne numbar pe gprs activet karva liye hae uspe Email Search kar rahe hae to
error de raha ( host setting) sir kaese sahi hoga My No.[protected]
AirTel — airtel postpaid sim card
i am using airtel post paid sim in my nokia mobile. But now i am getting problem with my sim card.Most of the time no network coverage message comes.I tested with other airtel sim card and observed my handset is ok with other airtel simcard,but not with my own sim card though there is no pending bill please activate sim [protected] or contact me in [protected]
my number [protected] porting request idea to airtel almost i was waiting for 20 days for card activation. card received by currier already to late. no any one airtel staff received my call from borivali branch
i think airtel not capable for running communication services stop u r services with layers staff
i think airtel not capable for running communication services stop u r services with layers staff
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