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Updated: Feb 27, 2026
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A
amitky
from Bengaluru, Karnataka
Jun 1, 2010
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Address: Bangalore, Karnataka

I enquired about the mobile GPRS connection & the procedure to activate & use the connection on my hand set.
I was told about the plan and usage but nothing specific in terms of setting. I got is activated on 15-April-2010. After 2 day I check with customer care about the sudden raise in unbilled amount by Rs200 and got no justification. And in that month bill I was charged around Rs1100 against GPRS usage. I checked with customer care & they said I used Airtel Online which has different gateway so the charges are valid. I asked them why it was not clarified that I need to change the settings when I explicitly asked at the time of activation. Later they said on the benefit of doubt they can waive off Rs 250 from the bill. Why should I pay the amount which is charged because of their mistake?
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    sugi
    Jun 1, 2010
    Resolved
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    Resolved

    Address: Hyderabad, Andhra Pradesh

    I have been transferred from chennai to hyderbad in april 2010. i have raised transfer request to Airtel DTH. they have taken request but not been transferred and no one came to my home for re-installation. And rental amount is deducting daily even i raised to disconeect service till the re-installation. i am loosing money without connection and I am suffering since 2 months without connection. I called customer care center many times but there is no response from any executive. i would like to file a case aginst Airtel DTH for loss and their irresponsible service.
    Aug 13, 2020
    Complaint marked as Resolved 
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      bhugrak
      from Chandigarh, Chandigarh
      Jun 1, 2010
      Resolved
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      Address: New Delhi, Delhi

      I had to registered a complaint a reputed company BhartiAirtel.because my mobile number is Deactivate automatically with any notice.i don't know why.i m asking the customer service executive who's say to you from deactivate my numbers. but she don't provide satisfy answering to me.i need information who's men they are talking about deactivate my number [protected]. on 31 may. i need full information.Right now my numbers is activate but i need the information.They are talking about deactivate my number.but bharti airtel was not provide .
      Aug 13, 2020
      Complaint marked as Resolved 
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        R
        raju123
        from Mangalore, Karnataka
        Jun 1, 2010
        Resolved
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        Resolved

        Address: Karnataka

        Sir,

        i am customer of Airtel. but from last one week my number becomes idle. Airtel is not responding to my problems. they are neglecting my mails which i have sent them directly. but still problem is same. three times i took duplicate sim card. but problem is same. sir please look into the matter and solve as early possible. i lost more than Rs.15000 because of Airtel . please do some thing sir.

        yours
        Mr. Hareesh Nayak


        Dear Hareesh Nayak,

        According to your previous interaction, you have expressed concern regarding unable to use duplicate SIM card for your Airtel mobile number [protected].

        We sincerely apologize for the inconvenience caused in this regard.

        We would like to inform you that, your concern has been registered.

        We will revert to you shortly. We request your cooperation until such time.

        For further assistance, mail us at [protected]@airtelindia.com.

        Your response will help us to enhance your experience with Airtel. Please click on the link below and provide us your valuable feedback on this interaction.

        We thank you and value your association with Airtel.

        Warm Regards


        Thamizh Murasu P
        Customer Care
        Bharti Airtel Limited

        To leave your feedback on the current interaction, please use the below hyperlink
        Click here to provide Feedback.

        Or, if you cannot click on the above link, please copy the full URL from below and paste the URL in your web browser.
        https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=FA1D7B84CA71... 77395E22B56B8D92364ADED127593F61F60A3E92D50&refno=[protected]

        Simplify Life with Airtel Selfcare. Just dial *121# and get instant information related to your account on your Mobile Screen.

        [protected]Original Message[protected]
        From: raju.[protected]@rediffmail.com
        To: [protected]@airtelindia.com
        Cc: [protected]@legalapproach.net
        Sent: 31/05/2010 09:55:26
        Subject: Re: Re: MOBILE NO.[protected] [|BAL|[protected]|[protected]|]

        Sir,

        this is very sad to say that i have appriciated Airtel Service in earlier
        message. because my number [protected] becomes idle ( Invalid Sim Card ) from
        Saturday 3PM onwards. Airtel Customer executives promised me that above
        problems won't happen in future. but after re-activation of duplicate sim card
        which i took on 27.05.2010 it was disconnected on 29.05.2010. what a service
        Airtel is giving to its customers. every company wants to satisfy their
        customers. but Airtel wants to give Trouble to its customers.

        i took three times duplicate sim card. its number is

        first sim they have not returned to me.

        1.[protected] - H2- WD
        2.[protected] - H2 - WD


        i don't have patience and time and even money to pay every time for duplicate
        sim card. from last one week ( from 25.05.2010 ) onwards i am only engaged in
        Above problems. Every day i am going to Airtel Local office and taking
        Duplicate sim card and mailing to Airtel. then what about my Job?. i am on
        leave from last one week. i lost one week salary or more because of Airtel.

        i am doing part time business of collecting parcels from different institutions
        and delivering it to concerned authorities. but i lost all my business because
        dealers are telling that every time your number is switched off. so we have
        cancelled your agreement and you should pay our compansation Rs.15000. because
        i could not able to collect their parcel in time and cant able to concerned
        parties in time. they have deducted it from my initial deposit.

        i have paid more than Rs.1000 for transportation to come Airtel Office situated
        in Manipal.

        i fear that i will loose my job too. because from last one week i have not
        attended for duty. i have many family problems. i have to look after my family.
        if i will loose both then what shall i do? Please tell me.

        who will pay my money back. who will give back my part time business( Pacell
        business ).

        sir, airtel is cheating their customers. i have suffered by many problems
        because of airtel's action. i don't know why they are giving unnecessary
        trouble to me. i lost more than Rs. 20000. who is responsible for this.

        Amit sir, please ask to Airtel to give answer for above questions. other wise i
        am going to publish above things in all newspapers. i have confident on you sir.

        dear Airtel Customer executive please look in to the above matters and please
        try to solve my problems. you can contact me in my another number [protected].
        waiting for your reply.




        your sincere customer

        Hareesh Nayak
        Mob.[protected]

        On Fri, 28 May 2010 13:45:26 +0530 wrote
        Dear Hareesh Nayak,


        According to your previous interaction, you have expressed concern regarding
        duplicate SIM card not yet activated for your Airtel mobile number [protected].


        We understand your concern and will work towards resolving the same.


        As per the telephonic conversation, we wish to inform you that, the duplicate
        SIM card has been activated.


        Also, we would like to inform you that, Rs.50 duplicate SIM card cost has been
        refunded to your account.


        To check the balance dial *121#(Toll free).


        For further assistance, mail us at [protected]@airtelindia.com.


        Your response will help us to enhance your experience with Airtel. Please click
        on the link below and provide us your valuable feedback on this interaction.


        We thank you and value your association with Airtel.


        Warm Regards

        Sundara vadivelan
        Customer Care
        Bharti Airtel Limited

        To leave your feedback on the current interaction, please use the below
        hyperlink
        Click here to provide Feedback.

        Or, if you cannot click on the above link, please copy the full URL from below
        and paste the URL in your web browser.
        https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=B2D23542BBDC
        3C42444FBDC43150BDDF2366A7D3305AB2D73B5ABDDF296A93F212&refno=[protected]

        Simplify Life with Airtel Selfcare. Just dial *121# and get instant information
        related to your account on your Mobile Screen.

        [protected]Original Message[protected]
        From: raju.[protected]@rediffmail.com
        To: [protected]@airtelindia.com
        Cc: [protected]@legalapproach.net
        Sent: 28/05/2010 10:42:39
        Subject: Re: Re: MOBILE NO.[protected] [|BAL|[protected]|[protected]|]

        Sir,

        as per your direction i took Duplicate sim card from Airtel Local office (
        Manipal, Karnataka )by paying Rs.50 for sim and Rs.2 for Xerox on 28.05.2010.
        Now it is activated. please confirm and reimberse the maximum amount that you
        can. please avoid such kind of mistakes. because i lost my precious time and
        amount too also.

        waiting for your reply.

        your sincere customer


        hareesh Nayak
        mob:[protected]

        On Thu, 27 May 2010 18:02:52 +0530 wrote
        Dear Harees Nayak,


        According to your previous interaction, you have expressed concern regarding
        deactivation of SIM bearing your Airtel mobile number [protected].


        We regret the inconvenience caused in this regard.


        As per the telephonic discussion had with you, we request you to contact any of
        your nearest Airtel Relationship center in Karnataka with the below mentioned
        documents.


        - Fill Duplicate SIM form with Photograph, Signature proof, Photo id (Original
        Documents)


        However, the SIM card can be replaced and the mobile number remains the same as
        allotted to you after verification. The remaining balance and validity at the
        time of SIM replacement will also be carried forward.


        We would like to inform you that you will be charged a nominal fee of Rs.49/-
        for SIM change and the same will get activated within 4 hours.


        We request you to inform us, once the duplicate SIM get activate to refund the
        amount of Rs.49/- which you have paid to activate duplicate SIM.


        We request you to find the attachment of Airtel Relationship Center details.


        For further assistance, mail us at [protected]@airtelindia.com.


        Your response will help us to enhance your experience with Airtel. Please click
        on the link below & provide us your valuable feedback on this interaction.


        We thank you and value your association with Airtel.


        Warm Regards

        Ramya priya p
        Customer Care
        Bharti Airtel Limited

        To leave your feedback on the current interaction, please use the below
        hyperlink
        Click here to provide Feedback.

        Or, if you cannot click on the above link, please copy the full URL from below
        and paste the URL in your web browser.
        https://ispeed.airtel.in/iVoiceFeedback/Search/EFViewerDE.aspx?info=1E7E98E11B7C
        9DE52065A3EC19788587FA1E7F8B8BF0197E[protected]FF71A7B84&refno=[protected]

        Simplify Life with Airtel Selfcare. Just dial *121# and get instant information
        related to your account on your Mobile Screen.

        [protected]Original Message[protected]
        From: raju.[protected]@rediffmail.com
        To: [protected]@airtelindia.com
        Cc: [protected]@legalapproach.net
        Sent: 27/05/2010 15:47:16
        Subject: Mobile No.[protected]

        Sir,

        one call came from airtel, number is [protected]. She told that i have to
        apply for Duplicate sim card and i should pay Rs.49. once duplicate card will
        be activated they will credit the Rs.49 to my mobile number.( [protected] ).is
        this is true?. can i apply for duplicate sim card?
        i am waiting for your reply.
        you can contact me my another number [protected]
        your sincere customer

        Harees NayakThis e-mail and any files transmitted with it are for the sole use
        of the intended recipient(s) and may contain confidential and privileged
        information. If you are not the intended recipient, please contact the sender
        by reply e-mail and destroy all copies and the original message. Any
        unauthorized review, use, disclosure,dissemination, forwarding, printing or
        copying of this email or any action taken in reliance on this e-mail is
        strictly prohibited and may be unlawful.
        The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and
        associated companies(collectively "Bharti Airtel Limited"),are unable to
        exercise control or ensure or guarantee the integrity of/overthe contents of
        the information contained in e-mail transmissions and further acknowledges that
        any views expressed in this message are those of the individual sender and no
        binding nature of the message shall be implied or assumed unless the sender
        does so expressly with due authority of Bharti Airtel Limited. Before opening
        any attachments please check them for viruses and defects.

        This e-mail and any files transmitted with it are for the sole use of the
        intended recipient(s) and may contain confidential and privileged information.
        If you are not the intended recipient, please contact the sender by reply
        e-mail and destroy all copies and the original message. Any unauthorized
        review, use, disclosure,dissemination, forwarding, printing or copying of this
        email or any action taken in reliance on this e-mail is strictly prohibited and
        may be unlawful.
        The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and
        associated companies(collectively "Bharti Airtel Limited"),are unable to
        exercise control or ensure or guarantee the integrity of/overthe contents of
        the information contained in e-mail transmissions and further acknowledges that
        any views expressed in this message are those of the individual sender and no
        binding nature of the message shall be implied or assumed unless the sender
        does so expressly with due authority of Bharti Airtel Limited. Before opening
        any attachments please check them for viruses and defects.
        [protected][protected]-----

        Dear Customer, This is to inform that your Q/R/C has been parked and action will be taken shortly. Airtel Care
        This e-mail and any files transmitted with it are for the sole use of the intended recipient(s) and may contain confidential and privileged information. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies and the original message. Any unauthorized review, use, disclosure,dissemination, forwarding, printing or copying of this email or any action taken in reliance on this e-mail is strictly prohibited and may be unlawful. The recipient acknowledges that Bharti Airtel Limited or its subsidiaries and associated companies(collectively "Bharti Airtel Limited"),are unable to exercise control or ensure or guarantee the integrity of/overthe contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Bharti Airtel Limited. Before opening any attachments please check them for viruses and defects.
        Aug 13, 2020
        Complaint marked as Resolved 
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          A
          ABHI007
          from New Delhi, Delhi
          May 31, 2010
          Resolved
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          Resolved

          Address: Dehradun, Uttarakhand

          I HAVE CHARGED MY AIRTEL DIGITAL TV, BUT THE SERVICES ARE NOT YET AVAILED BY THE DTH OPERATOR AND THE CURRENCY FROM MY ACCOUNT IS DEDUSTING DAY BY DAY.
          THE CUSTOMER CARE TOLD THAT THE SERVICES WILL START WITHIN 4 HOURS BUT NOW ABOUT 54 HOURS HAVE PASSED AND THEY ARE UNABLE TO AVAIL THE SERVICE.
          Aug 13, 2020
          Complaint marked as Resolved 

          Airteldigitaltv — Channels not received

          My customer ID [protected] and STB ID: [protected]

          I have purchased this Set Top Box from a local vendor in T"nagar and after a great struggle the STB was installed about a week back. Now I am not getting any channels. My purchase / subscription is valid for one year. I get the remarks "RECHARGE YOUR ACCOUNT" on the TV. I am not able to understand / follow the instructions from the Customercare phone[protected]. I regret very much for having purchased this DTH. Can you possibly help me please ? My phone No. is[protected]
          Please depute your technical staff to attend to this situation. I am a senior citizen aged 75 and have developed mental tension after purchasing Airtel STB

          D.Padmanaban.
          Dear sir

          I HAVE PUCHASED RECHARGE COUPEN FOR Rs/- 250 I HAVE COMPLETED THE PROCESS AS

          INSTRUCTED MY YOUR AUTO ANSWER MACHINE .

          BUT MY SET TOP BOX IS NOT GETTING ACTIVATED .

          MY CUSTOMER ID : [protected]. BUT

          ON SCREEN IT IS SHOWING CA STB LABLE: [protected].

          CARD ID : 606673

          OSD-6

          I AM RECEDENT OF AMBERNATH (E).

          MY PHONE NO IS :[protected]

          PLEASE ASSEST ME TO GET MY SETTOP BOX RECHARGE.

          THANKING YOU

          REGARDS

          ARVIND
          pls refresh my airtel, my customer ID is [protected]
          my Customer ID: [protected] is recharged 5/4/2010.Still i am not able to receive the channel.Error code;6 is displaying on the screen.
          Plz check my digital reciever.

          AIRTEL DIGITAL TV — Channels are not coming

          Hello Customer care our digital tv telugu channels are expired we don't know what to do all channels are coming error can you please check it.
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            C
            ca_amitozsingh
            from Mohali, Punjab
            May 30, 2010
            Resolved
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            Resolved

            Address: Chandigarh

            Sir,

            I have applied for the Airtel Broadband Services vide Form No. 610325 dated 26.05.2010 through Mr. Rohit Gupta, Sales Executive bearing CP number 39343 at my premises in Section 50-C in Chandigarh.I have clearly said to Mr. Rohit (Ph. No. [protected]) that as i am having a Laptop, so the setup of Wifi/Broadband connection has to be done on laptop and laptop is always with me and please make sure that it is done in the morning hours and urgently.
            On 27.05.2010, wiring was done and the telephone set was kept at my premises. However, in respect to broadband connection it was said that the same will done in the evening and the number of some Mr. Mohit ([protected]) was given. On conversation with Mr. Mohit, he committed that he hasn't received the order and as soon as he gets that, he will rivert back.
            However, subsequent to that no calls came from his side came and he even didn't pick my calls.
            Subsequently, i called Mr. Rohit, many times on 28.05.2010 but with no response from his side.
            On 29.05.2010 morning, i called Mr. Rohit to inquire about the status and he put the call on tele conferencing with Mr. Amandeep, Territory Sale Manager (Ph. No. [protected]), who said that the wifi modems were not available, so they could not put up the connection and the same will be done by same day evening. He also committed that prior intimation on my phone will be given before the executive comes. However, till 7.30 evening, nobody came.
            Subsequently, i called Mr. Rohit at 7.30pm on 29.05.2010 and enquired about the status, to which he simply said that today it is not possible and the same will be done tommorrow i.e. 30.05.2010 and told me to give him a call at 8.00 am on 30.05.2010, so that he can arrange the executive in the morning hours.
            On 30.05.2010, when i called him at 8.00 am, he simply said that that the things can be managed only by 9.00am and he will rivert back by that time. However, again i called him at 9.15am and he said that given him 10 minutes and he will rivert. However, no calls came and i again called at 10.15am and got the same old reply.
            Finally, i gave a call to Mr. Anandeep, TSM ([protected]) at 10.30 am today to get the clear cut information as to when the broadband connection will be installed as even i had to leave for my office. The conversations were put on teleconferencing with Mr. Rohit and Mr. Naveen (Ph. No. [protected]) and they three finally committed that everything is ready and wifi modems are also available and the installation will be done within next one hour. Even Mr. Naveen again called in order to say that the landline dial tone will be made available in next few minutes and specifically told me to call him whenever the dial tone is there.
            However, till 12.00pm nothing happened and neither Mr. Naveen picked any of my phone calls.
            At 12.03 pm i even messaged Mr. naveen to atleast tell me by what time he will come, as even i have to leave as i also have my work to do. however, no reply to that was also made.
            Subsequently, when i called Mr. Amandeep at 12.19pm, he simply said that the installation of Wifi systems are outsourced by them, so he can't do anything in respect to Mr. Naveen.

            So, i simply ask one question, where is the feedback of airtel executives. They have completely harassed me for the past four days, saying this or that. Nobody takes the responsibility to manage the affairs and i have been made to sit and wait and loose my precious hours.

            I hope somebody looks into the matters.

            Regards,

            CA. Amitoz Singh
            Flat No. 2205, Sector 50-C,
            PEPSU Society
            Chadnigarh
            Mobile No. [protected]
            Aug 13, 2020
            Complaint marked as Resolved 
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              ermkgoel
              from New Delhi, Delhi
              May 30, 2010
              Resolved
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              Resolved

              Address: East Delhi, Delhi

              Subject : Regarding DND Service Activation on mobile number : [protected]

              Dear Sir,

              I have a purchased a Airtel Prepaid connection on 3rd April, 2010 and started getting almost 20 promotional messages / calls a day.

              I requested your customer care to stop all such calls / messages with immediate effect. I am really got shocked with the solution / procedure provided by your customer care executive-

              Solution provide is :

              "Please submit a request for DND activation"

              "As per TRAI (Telecom Regulatory Association of India) guidelines it will take 45 days to activate DND service"

              With reference to RTI act (Article 370 of the Indian constitution laws) Please send me below documents :

              1. Where I have requested you for promotional call / messages on my number.
              2. TRAI guideline which states that DND activation will take 45 days.
              3. Where you are authorized to disturb a customer anytime for 45 days by the means of promotional calls / messages.
              4. Please justify the DND activation TAT 45 days keeping in mind that activation of new SIM/ Connection take maximum 4 hours time.
              5. How you can sell my personal information to other companies (Banks / insurance companies.....) without my permission.

              I have sent 4-5 emails on [protected]@airtelindia.com, but no response so far.


              Thanks

              Manoj Goel
              Aug 13, 2020
              Complaint marked as Resolved 
              Dear Sir,

              I have a postpaid airtel connection and i want to deactivate all the promotional calls and message .
              Kindly do the need full.

              mob: [protected]
              name : mahesh edible oil industries ltd.
              Dear Sir,
              My Self Mukesh Kumar Res. 1898/11, Uday Chand Marg, Kotla Mubarak Pur, Near Bengali Sweet South Ext. Part-I, New Delhi- 110003

              I was purchase a Airtel Prepaid connection (Mob.: [protected]) last three year before and requesting DND service activate on 27-Aug-2007 my req. no. F[protected].

              But this year DND services are not working

              I am daily receive so many companies advertisement SMS
              Like : -
              BA-Propmstr
              BA-Uni Prop
              TD-dus tola
              Lm-onkarjwl
              Ta-bptp ltd etc.
              And so many sms I was already deleted

              Maximum these messages coming on night after 10:00 pm to 3:00 am. It’s really very disturb to me.

              I m already done a complaint on Airtel customer care help line.
              But still no progress

              Pls. tell me what should I do



              Regards
              Mukesh Kr. Rajpoot
              Contact :- [protected]
              Dear Sir,

              I have a purchased a reliance Prepaid connection on December 2010 and started getting unnecessarily promotional calls at odd times.

              My no is: [protected], suman kumar

              I requested your customer care to stop all such calls / messages with immediate effect. I am really got shocked with the solution / procedure provided by your customer care executive-

              Solution provide is :

              "Please submit a request for DND activation"

              Would should next letter to chairman's office of rcom.

              Thanx
              suman kumar
              Dear all

              I was send to you my first complaint on Thu 10/28/2010 12:56 PM

              Today I received a call from 9150943, she’s told me in this case totally my fault.

              Tell me Monday, February 07, 2011 11:00 AM to till date I m sending you my problem on email and also cautiously I m call your call centre and my complaint you gentlemen’s not to take seriously and blaming me.


              I m giving you full details in last 5 days I received SMS details are mention below:..

              Company Name Containt Received on
              Lm-Ibibo Challan Car Illigally Parked On Your Street Now Mon 07-Feb-11 12.56 Pm
              Ba-Prithvee 250 Flats Sold In Two Days Amrapali Presents Mon 07-Feb-11 3.09 Pm
              Ba-Sana Own A Home Or Make A Home Offer In Dlf Vally Panchkula Mon 07-Feb-11 4.20 Pm
              Ba-Sana Own A Home Or Make A Home Offer In Dlf Vally Panchkula Mon 07-Feb-11 4.58 Pm
              Ba-Accolade Uppal Group Presents Make A Home Offer Plots In Sec 99 Mon 07-Feb-11 6.12 Pm
              Ax-Cricket World Cup Alerts *646*461# Sat 05-Feb-11 10.05 Am
              Ax-Cricket Be A Part Of World Cup Fever Coming Soon. Enjoy Cricket Commentery And Alerts *646*461# Sun 06-Feb-11 10.05 Am
              Lm-Ibibo You Are Powerful Fight & Become A Don To Let Everyone Know Thu 10-Feb-11 1.13 Pm
              Ba-Noida Apt Saya Builcon Prsnt. Zenith Opp. Suncity Inrapuram. Thu 10-Feb-11 1.21 Pm
              Ba-Paragon Silver Glades Launches Green Bay Golf Village Premium Golf&Lake Facind Thu 10-Feb-11 11.24 Pm
              Lm-Spire Launches South 68-3/4Bhk Appts. @3580 Psf At Thu 10-Feb-11 2.32 Pm
              Ba-Earth Invest In Booming Real Estate Gurgaon For Booking And Resale Thu 10-Feb-11 3.23 Pm
              Ba-Metromax "Lotus Valley" Premium Residential Gvt Aprvd Twnship (Jaipur Nh-8) Thu 10-Feb-11 3.42 Pm
              Ba-Noida Ext Last 2 Day Are Left For Best Deal In Eco Village 1&2 Noida Extension @ 14.5 Lac *8Min Drive From Forties/Metro Thu 10-Feb-11 7.26 Pm
              Ba-Arogyam Thyrocare Offer-Full Body Check @ Rs. 1600 Tue 08-Feb-11 6.27 Pm
              [protected] Ro Filter Every Three Months Service Karways Aur Paani Se Utpan Wed 09-Feb-11 11.06 Pm
              Lm-Ibibo Find Your Real Friends On Ibibo. Enter Wed 09-Feb-11 12.56 Pm
              Ba-Flat Today Callidora In Sec-073 Gurgaon Wed 09-Feb-11 7.19 Pm
              I had registered my phone number [protected](airtel) for DND(do not disturb service) in fully blocked category on 19th of february 2011 and had recieved a confirmation code(W[protected]) in a message sayin that they need 7 days for the service to become effective but now it has almost been 15 days and i am still getting unwanted messages in newer ways. This has been a very unprofessional behaviour by the company and i am still being disturbed on awkward timings.Considering this behaviour of the company i would never suggest anyone to go for the services of airtel infact i would guide them to choose odther communication agencies delivering the same services and maintaining the respect and dignity of the customer.
              hi,
              my no. is [protected]. am getting the cooking tips for which i have not activated and for that dailyyou are chrging 1 rupee.. please deactivate that service...
              Stop sending messages.
              This is in reference to appalling services provided by so called “India’s leading telecom company”, Airtel. I got a new connection in the month of August last year. No sooner had my phone been activated than they started to flood my phone with promotional messages and calls. I would receive not less than fifteen to twenty messages a day. In the month of October, I activated DND service (Do not disturb service) on my phone so that I stop getting promotional messages and calls. I was told that DND gets activated within next 45 days (which is 7 days now) as per Telecom Regulatory Authority of India (TRAI). 45 days passed and I would still get the messages the way I did before. I called them up and was asked to wait for next 45 days. To this date, five months have passed and they have not been able to activate the DND service on my number. I might have called them not less than twenty / twenty five times and have talked to so many supervisors but did not get any luck so far. They say that the service is active on my number, but I still receive the messages. At times, I switch off my phone all day, out of frustration, and miss a lot calls from my friends. Some of the messages I receive are so obscene, that I have to delete all the messages before I hand over my phone to anyone. And to everyone’s surprise, if you try to even read some of the messages, it activates a service in the back ground without your information and you get charged for the same. When you call them to enquire about the amount been deducted from your account, they blame you for activating the service (which you don’t even remember activating). A couple of days before, I called up airtel on my brothers behalf just to enquire about the balance deduction and was told by the customer care executive that the service was activated from our end. On my asking how the service was activated, he said through GPRS. When I told him that he has a monochrome phone which does not support GPRS, he hung up on me. I have to call them up every week to check if they have deducted any amount and most of the times, they have. Every time, I call them up, I am being hung up on. And if you try to call them again, it won’t let you. I found this the only way to convey my message to the concerned people.
              Dear Sir,

              I have a postpaid airtel connection and i want to deactivate all the promotional calls and message .
              Kindly do the need full.

              Please activate DND service at my mobile phone.

              mob: [protected]
              name Omprakash kourav

              Airtel — activate dnd service

              respected sir
              my mob no is [protected] and i have complian to airtel service provider that donot send any service msg in this no but they send again pls take action.

              AirTel — Dnd service

              my number is [protected],i started Dnd service on my mobile on 26 july 2011 and they said it will take 1 week but stil i m receiving many sms of different companies ,if it is like that then y airtel started Dnd sevices these companies only want money ,they dont think about customers satisfactions,please stop smses or i have to files case againt Airtel
              mob:[protected]
              name Madan lal Prajapati
              Please activate DND service at my mobile
              mob:[protected]
              name Madan lal Prajapati
              Ratlam (m.p.)
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                S
                shayjurajtaru
                May 29, 2010
                Resolved
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                Resolved

                Address: Banswara, Rajasthan

                Dear Sir/ Madam

                My Name is Biju Vallathera My Airtel Mob No is [protected] had stopped working from last 2 days.that i have purchase this sim card from (PO)Nogama,Taluka-Bagidora,Dist Banswara,(Rajasthan),on May 2010 .When I purchase this sim card i submitted all my documents.(Election card,photo,signeture etc...).I have another connection taken for our maid at home.Her name is Radha Bai.Her No.is [protected].For this connection also all documents are up - to - date.This sim also stopped working since past one week.I bought these 2 sims from the same dealler.

                I contacted Airtel Team leader Mr.Deepak and my Airtel dealler Mr.Rajesh Soni. The person who received my call said your sim cards have been disconnected due to Id problems.We have been using airtel sim cards in our family since past many years especially my brother Mr. Shahaju Vallattara. His present No. is [protected],which is as of now working perfectly, which inspired me to take airtel connections.

                Sir,the photo in my election card is old by at least 10 years.And the photo i submitted is recent as i don't have a copy my old photo. How do you expect the 2 photos to be same and hence not verify my Id due to this reason ? My maid Radha's sim is also disconnected due to the same reason that the photos are mismatching. I have five airtel connections in my family apart from these two new sim cards. If you were to disconnect my number for such silly reason such as above mentioned you will be making me rethink about my decisions,which i rather not.

                I would kindly request you to do the needful as soon as possible. I hope you will connect these 2 sims and will contact me by e-mail immediately.Awaiting your speedy reply.


                Your sincerely
                Biju Vallathera
                E-mail Id :- [protected]@gmail.com
                Aug 13, 2020
                Complaint marked as Resolved 

                Simcard — connection disconnected

                Due to wrong billing I want to disconnected my vodaphone connection no. is [protected]



                I want the bill details for this no. immedietly in my address or maill

                Kindly look in to the matter and do the need full
                veerareddy raikod
                my mobile no.[protected]

                incoming and outgoing calls stop,
                my mobile number [protected]

                why disconnected my outgoing calls
                the name and address of phone number [protected] for submission of related documents
                too wrong airtel network.plz disconnec my airtel connection outgoing calls and incoming calls.ganesh thevdiya([protected])
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                  laxmikanta das
                  from Mumbai, Maharashtra
                  May 29, 2010
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                  Address: Gautam Buddha Nagar, Uttar Pradesh

                  I have a Airtel broadband connection vide telephone no[protected], i was using this since a long time more that 1.5 years at the my address at Sector-11, recently on 15/05/2010 i have shifted to new location at noida sector-56 and applied for shifting to my new location at sec-56 on 10/05/2010. Airtel committed me to do the shifting with 7 working days and today it is going to more that 16 days nothing had been dgone from Airtel contacting Airtel now they are telling that here in this location there is a DP problem and they can not provide the connection upon following ups regularly they are asking me to disconnect the line by depositing modem and telephone. Very recently i have taken a wireless router by depositing Rs.1500/- to Airtel and did not take the services even for Rs. 1500/- and now they are asking me to refund all theses. For that i have suffered a lot.............. they are simple harassing me since a long time by giving different promises.

                  Need an immediate action against Airtel to resolve my issue.

                  Airtel Broadband — Shifting of Broadband Connection not done

                  Hi,
                  We have placed a request for intra city transfer of Broadband/FixedLine connection with Airtel. Initially they said, it will take minimum of 10 days to complete the request. But even after 10 days, we did not get any update from them. Even after calling their customer service desk and escalating this issue for umpteen number of times, there is no response/update about the request from Airtel. Their customer service desk is also very rude in responding and they SUCK big time.
                  Thanks
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                    P
                    piyushverma11
                    from Noida, Uttar Pradesh
                    May 29, 2010
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                    Address: Gautam Buddha Nagar, Uttar Pradesh

                    I was trying to open this site called katz.cd which i cudn't. Called the cust care who informed that it has been blocked by Airtel only. I mean who are they to block a site if they are into internet services. Its the discretion of GOI to block a site!!! what the heck man
                    I got the connection cancelled and have got a Reliance connection where the site works perfect.
                    Mr. rakesh Kumar Airtel always does this... FYI : its illegal.

                    But why should airtel be penalized for something illegal...right? Airtel is like telecom gods...oooouuuH we donot punish them...
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                      S
                      shilpa.sharma
                      from Delhi, Delhi
                      May 29, 2010
                      Resolved
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                      Resolved

                      Address: Delhi

                      Hello,

                      I am receiving atleast 10-15 unwanted advertising messages daily, which are causing me a lot of trouble. I have an Airtel subscription and my mobile number is [protected]. Please block all sms from all the below mentioned numbers and groups:
                      [protected]
                      [protected]
                      TM-BINDAAS
                      TD-BINDAAS
                      TM-Bulk SMS
                      TD-TIS
                      TD-NKERALA
                      AD-G-Toyota
                      TA-Naukri
                      TM-HOTSTOCK
                      ACD
                      TM-JobAlert
                      TM-BIGCINE

                      Please block all these groups (and all such TM and TD groups) from sending messages to me.

                      Regards,
                      Shilpa
                      [protected]
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Airtel — Unwanted promotional messages

                      Many times I have lodged my Concern with 121 (Airtel) that please discontinue sending me the promotional SMS on my Mobile No. The complaint has been registered with Airtel around seven or eight months ago but instead the no of Messages have incresed tremendously cauisng disturbance in my day to day working.Considering the company repute it is absolutely frustrating for me and now I have lost my hope and considering of discontinuing the services of Airtel and the Mobile no which I am using for more than 10 years.
                      Here by even i request you to do the same for my number . I am bugge by t, tm, ts grous of message and some numbers which starts from 5, 1 etc(from internet). Please stop al those services.Its a biggest irritation to my day today ilife.My umber is [protected] and one more my freind number [protected](for the same)

                      Hoping for the solution of this irritation
                      Ashish
                      PLEASE DO SOMETHING ABOUT THESE BULK MESSAGES.
                      THEY ARE VOILATING "Do Don't Distrub (DND)" Service as well.

                      ARE YOU GUYS SLEEPING ??
                      Too many sms from TD- ..., all about property on [protected]. Kindly block them asap.
                      At times i get 4 such sms in 10 mins, It is really very disturbing.
                      One of such sms fyi was from TD-Flat 20L . which i received at 15:45 hours 28th july, 2010
                      Content of which was " Chance to own a Car, Free! wd bokg of a Luxry Flat in FBD at 20 Lac onwards, Govt. Aprvd. Spot Alotmnt, Jury offer fr Ltd Flats Only Fr bokg sms MEL to 53030"

                      Kindly let me know how soon can I expect a response on this.

                      Thanks,
                      Puneet Meena
                      I am bugge by T, TD, TM, AM, TA groups of message and some numbers which starts from 5, 1 etc(from internet). Please stop al those services.Its a biggest irritation to my day to day ilife.My Airtel number is [protected].Please block all these stupid message from all the groups and number :-
                      TD- DR BATRA
                      TM-TAGGLE
                      AM-JUSTDIAL
                      TD-GREATKAR
                      [protected]
                      TM-GODREJ



                      am receiving atleast 10-15 unwanted advertising messages daily, which are causing me a lot of trouble. I have an Airtel subscription and my mobile number is [protected]. Please block all sms from all the below mentioned numbers and groups:
                      [protected]
                      [protected]
                      TM-BINDAAS
                      TD-BINDAAS
                      TM-Bulk SMS
                      TD-TIS
                      TD-NKERALA
                      AD-G-Toyota
                      TA-Naukri
                      TM-HOTSTOCK
                      ACD
                      TM-JobAlert
                      TM-BIGCINE

                      Please block all these groups (and all such TM and TD groups) from sending messages to me.
                      Hi, Even I get about 10 messages a day from these TD, TM services. Mostly from TD-TOPTIPS regarding shares. Please advise on how to stop these. My mobile number is [protected](Airtel Karnataka)

                      Regards,
                      Arjun
                      Even i am receiving, many Bulk SMS from TD-TOPSTOCKS, TD-TOPTIPS, TA-, TM-, [protected], [protected]


                      Could some one tell me how to block these.I have logged a complain with Airtel customer care.Please guide me how to proceed so that i can take it according and i dont want to mention my number here as it may lead to another set of spam SMS.

                      Thanks in advance for your help

                      Gopu
                      Hello,

                      I am receiving atleast 10-15 unwanted advertising messages daily, which are causing me a lot of trouble. I have an Airtel subscription and my mobile numbers are [protected] and [protected]. Please block all sms from all the below mentioned numbers and groups:
                      [protected]
                      [protected]
                      TM-BINDAAS
                      TD-BINDAAS
                      TM-Bulk SMS
                      TD-TIS
                      TD-NKERALA
                      AD-G-Toyota
                      TA-Naukri
                      TM-HOTSTOCK
                      ACD
                      TM-JobAlert
                      TM-BIGCINE
                      AT-RAMZAN
                      TD-RAMYA

                      Please block all these groups (and all such TM, TD and AT groups) from sending messages to me.

                      Regards,
                      parampreet
                      Dear Airtel
                      I am getting same sms from TD-CLINMIN repeatedly .
                      The sms came more then 20 nos .
                      The SMS bears the following no- [protected]
                      Kindly file a complaint and bock these service .
                      My no is [protected]
                      Looking forward for your kind co -operation

                      JOHNSON

                      TM-Airtel — Unnecessary SMS

                      My Vodafone No. is [protected] . I am getting unnecessary sms more than 5 times daily from TM-Airtel. Please stop it. Same messages I receive daily 5 times.
                      Noted and thanks for your support.
                      hi,

                      I am also very much irritated by the messages sent from from the following:

                      TD-BIGPAISA
                      TD-MONEYBEE

                      Getting daily messages Please suggest how to stop.

                      thanks

                      Airtel — Unwanted Bulk Messages

                      Hi,

                      This is Alok, I am receiving atleast 5-8 unwanted advertising messages almost everyday, which have now become a complete nuisance. I have an Airtel subscription. Please block all sms from all the below mentioned numbers and groups:

                      TD-UMBRIA
                      TD-LSAM
                      [protected]
                      TD-SpyCam
                      DM-FutrBzar
                      DM-TEESMAAR
                      DM-Naughty
                      TD-S
                      DM-KFMODELS
                      DM-Katrina
                      BA-STUDY UK

                      Please block all these groups (and all such TM and TD groups) from sending messages.

                      Regards,
                      Alok
                      hello

                      i am also getting plenty of messages from

                      TD group

                      plase help

                      [protected]
                      manish acharya
                      Here by even i request you to block the unwanted msges for my number . I am bugge by t, tm, ts grous of message and some numbers which starts from 5, 1 etc(from internet). Please stop al those services.Its a biggest irritation to my day today ilife.My umber is [protected]
                      Hello,
                      I am also getting sms from TD-RSL-PUNE. Please block it. My no. is [protected].
                      These sms irritates me a lot.
                      Hi

                      I am using the airtel number since 2004, now i am getting too many bulk SMS in a day, i am already register with NDNC on 29/12/2010, still i am getting the bulk sms.

                      Kindly stop this feature on my number ASAP.

                      Thanks
                      Vikash
                      [protected]
                      Hello,

                      I am receiving atleast 10-15 unwanted advertising messages daily, which are causing me a lot of trouble. I have an Airtel subscription and my mobile number is [protected]. I have this airtel connection for the last 8 years, and in the past few months, such irritating promotion messages will be forcing me to withdraw all my mobile, landline and eventually digital TV connections with Airtel.

                      Please block all these groups (and all such TM, TD and AT groups) from sending messages to me.

                      Regards,
                      Anuj Singhal

                      Airtel — Unwanted Irritating promotion messages

                      Hello,

                      I am receiving atleast 10-15 unwanted advertising messages daily, which are causing me a lot of trouble. I have an Airtel subscription and my mobile number is [protected]. I have this airtel connection for the last 8 years, and in the past few months, such irritating promotion messages will be forcing me to withdraw all my mobile, landline and eventually digital TV connections with Airtel.

                      Please block all these groups (and all such TM, TD and AT groups) from sending messages to me.

                      Regards,
                      Anuj Singhal
                      Please stop these bulk spams like
                      T, TA, TD etc... Let me know the date by which these messages will be blocked.

                      Ashish
                      [protected]

                      Airtel — Stop Bulk Messages

                      Hi,

                      Please stop receiving messages like TD,DM,AZ,DZ etc. on my cell no. [protected].

                      Thanks,
                      Nilesh.
                      I am receving 20 sms daily from TD, DM etc. Please stop these sms on my moblie asap.
                      Molbie number : [protected]

                      Regards,
                      Mayur
                      I am receving atleast 15-20 sms daily from TD, DM etc. Please stop these sms on my moblie as soon as possible...
                      Molbie number : [protected]

                      Ad Message — Property ad sms

                      Dear Sir/Madam,

                      Please note that I receive at least 50 ad SMS's from property dealer ever after activation of DND on my vodafone mobile# [protected].

                      Please do the needful.

                      Regards,

                      Vodafone — Receiving 15-20 bulk SMS

                      I am receiving hell a lot of SMS from TM, TS etc. Around 20 unwanted sms I get. Can you pls block all these. Getting irritated.

                      Airtel — To stop receiving bulk sms

                      request to stop receiving bulk sms
                      [protected]
                      I have register my above phone no in DND directory 2 months ago but i am still receiving 15-20 bulk sms every day.plz register my complaint and do something to stop these sms ASAP..
                      I completely agree with you i have been complaining to airtel for last 2 months and every time they say that their previous data is not accessible and give me a new complaint number and 15 days to resolve the problem, but it never happens. I receive messages from weird numbers and also TM, DM, LM

                      it seem airtel is selling their data base, other wise how would these people or companies get access to so many mobile numbers. My mother has vodaphone and my bro reliance they are not facing any such problem only airtel has it. Its clear they are selling their data...and they should stop it immediately
                      I found this on the internet.

                      SMS this message "START DND" to 1909

                      You will get a list of options. You can choose whichever option you like then onwards. I have requested to block all the promotional phones and messages using "DND 0". Keeping my fingers crossed and hoping I don't receive another TD Sauna Belt or Property buying message!

                      AirTel — receiving unwanted bulk sms

                      Hello,

                      I am receiving atleast 10-15 unwanted advertising messages daily, which are causing me a lot of trouble. I have an Airtel subscription and my mobile number are [protected] n [protected]. Please block all sms from all the below mentioned numbers and groups:
                      [protected]
                      [protected]
                      TM-BINDAAS
                      TD-BINDAAS
                      TM-Bulk SMS
                      TD-TIS
                      TD-NKERALA
                      AD-G-Toyota
                      TA-Naukri
                      TM-HOTSTOCK
                      ACD
                      TM-JobAlert
                      TM-BIGCINE

                      Please block all these groups (and all such TM and TD groups) from sending messages to me.

                      Regards,
                      lavanya
                      [protected]

                      Airtel — Bulk advertising messages

                      Hello !

                      I am receiving atleast 10-15 unwanted advertising messages daily, which are causing me a lot of trouble. I have an Airtel subscription and my mobile number is [protected]. Please block all sms from all the below mentioned numbers and groups:

                      TM-BINDAAS
                      TD-BINDAAS
                      TM-Bulk SMS
                      TD-TIS
                      TA-Naukri
                      TM-HOTSTOCK
                      TM-JobAlert
                      TM-BIGCINE
                      and many other TM/TD groups.

                      These messages are causing a lot of inconvenience. I hope the problem will be resolved soon.

                      Thank you !

                      Hemanshu
                      [protected]
                      I am recieving around 20 unwanted advertising messages from TD, TM, LM etc everyday which is really bugging me. Please block all these messages. My mobile no. [protected](Airtel Bangalore).

                      Below are the senders I need you to block.

                      TM-FUTRBAZR
                      LM-99LABELs
                      LM-F.N.Y
                      TD-SNAPDEAL1
                      TD-DealsNU
                      TA-12530
                      AX-Retailer
                      LM-HDFCBank
                      DZ-HOMOPTHY
                      TM-Gr-Table
                      LM-TheOBar
                      51818
                      TD-CHM
                      TD-Ammis
                      LM-Delyver
                      LM-DTMLoung
                      AD-54321
                      TD-Bms
                      TD-Haircare
                      LM-STK-NEWS
                      TD-Tanishq
                      AX-650004
                      AX-650007
                      AX-650010

                      Please take required action asap.
                      My no. is [protected]


                      TM-BINDAAS
                      TD-BINDAAS
                      TM-Bulk SMS
                      TD-TIS
                      TD-NKERALA
                      AD-G-Toyota
                      TA-Naukri
                      TM-HOTSTOCK
                      ACD
                      TM-JobAlert
                      TM-BIGCINE

                      Please block all these groups (and all such TM and TD groups) from sending messages to me.

                      TD and TM groups — Bulk SMS from TD and TM groups

                      For so long, I've been receiving the bulk SMS from TM and TD groups. Per day I've been receiving 50 to 60 messages. It's really sort of harassment to mobile consumers. What to do?
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                        A
                        andy.sharma
                        from Ludhiana, Punjab
                        May 28, 2010
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                        Address: South Delhi, Delhi

                        Hello, I have been trying to activate my data service of Rs.299 on my Blackberry Curve 8900 since 25th May 2010.
                        it is now saturday 29th may and I still have not been able to get it activated.
                        I send the message 'airtelbb' to 121 and follow the procedure at the end I get a reply saying This Service is Unavailable. If you are new Prepaid Customer please try again after 24hours. What is this non-sense ?
                        i have been trying for the past 72 hours now, i still get the same error. I call customer car day and night. They do not seem to help. This is a SHAME on airtel. I have been a vodafone customer for the past 3 years and i had great difficulty in changing my number. And this is what airtel proves to be.
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                          S
                          sachinshah
                          from Mumbai, Maharashtra
                          May 28, 2010
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                          Address: Pune, Maharashtra

                          Dear sir,
                          I have using airtel services from last 4 year first I was having prepaid connection. Latter airtel telemarketers rigorously followed me for postpaid connection which they filled a form without my knowledge. I have given complaint to airtel that time even they didn’t gave me new sim for 15 days (complaint was lodged no action taken).

                          Latter there services issues are remained same they were charged me extra which they given extra talk time after a complaint with core center (26/04/2009 12:36:16 complaint id[protected]core.nic.in))

                          My current complaint is—1.they still charged me wrongly and extra

                          2.my data was provided to third party companies for tale calling even after registration in DND(no.-)

                          3. currently I have a pending bill of Rs 4450 for which they stopped my services I am ready pay the appropriate bill but they are charging even services are stopped
                          4. i am getting threatening call from there recovery tale callers there language is very harsh and threatening (ph no.[protected])

                          5. I have given time to time complaints regarding there network services which they was promising me was not solved. I had given 5 to 6 complaints for the same

                          Consequences:
                          1. I had got a mental stress and harassment by there threatening calls,
                          2. I had suffered from mental harassment due to third party recovery call and tale marketing.
                          3. I got financial loss due to there wrongly bill charging even after lots of complaints.
                          4. Brake of trust.-

                          Bharti-Airtel — Even after Several complaints not able to access my account online

                          I have called up the Airtel-Delhi customer care and told them that I am not able to access my account online and always they tell me to try after some time and no progress on that.

                          2) I have taken an add-on sim and requested for it to be added to the same existing account but it is not being done. everytime they give me a new answer.

                          Bharti-Airtel — Fraudulently charging for unprovided service

                          My no. is [protected] (post-paid) of airtel.

                          Today on 22/02/2010 at 12:28 pm I have received a massage as follows from no. 54321:

                          Thanks for downloading PubGames from Airtel. You have been charged Rs 99. Filmy Buzz and Pics *321*69#

                          But actually I have not downloaded or click any link for this kind of stuff. In past also I have been charged same like this for two times. On inquire of this on customercare(121) I got answer that they can't do anything because they are not able to find that what was actually going on.

                          So plese take some rapid & legal steps on this matter.

                          Bharti-Airtel — Getting Weird Messages from unknown person

                          I have been getting an unwanted and wierd messages from an unknown person i called him back and warned him not to send messages but still he continues. he has made my life mess and hectic please help me for the above situation my number is [protected]

                          The number from which i m getting the messages is: [protected]

                          Bharti - Airtel — Deduction of Amount

                          My number is [protected], i took new connection few days back and yesterdey i.e. on 25th July 2010 around 21:15 Hrs i have recharged with an amount of Rs 100 then automatically my amount getting deducting and comes down to Rs 9 within five minutes.I called up customer care complaint number 198 and spoken to the customer care executive and also the team leader, they said that i have sent SMS to one number.
                          But i had not sent any single SMS to any number and there is no sent meassage nor any report for the same in the Report option of the SMS. And also the number on which (as per the customer care executive) i have sent SMS did not receive any SMS from my number.

                          Sunita badhwar

                          AirTel — charging for unprovided service

                          its painful to inform you that airtel calling providers are sometimes fraudlent to charge for no reason and sometimes the limits are crossed when they just charge for hello tunes and song selection without asking the customer even and unwanted messeges are received later on deducting the amounts making us feel very much inferiority about the company and its personel.
                          i am using their provided internet service and get prepaid every month but to my surprise this time i was charged Rs.70.00 for no service or given advantage.Immediate after i tried to commnicate with airtel customer care but i was not connected to the officer directly and after this all of a sudden i got two sms constantly deducting the amount for hello tune Rs.30 and for song selection Rs.15 which was so disgusting and extreamly unbelievable.
                          Sir,really i dont mind much for such feelings but i m aware for those uneducated people who would never know such events bringing losses to their pockets for nothing.
                          I would like to request you to look in to the matter and get rid of the people from such losses.THANK YOU

                          complain holder,[protected] sanjay,ajmer,india
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                            D
                            deeashu
                            from Hyderabad, Telangana
                            May 28, 2010
                            Resolved
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                            Resolved

                            Address: Chennai, Tamil Nadu

                            Sir i am deepika garg have recharged my airtel no. [protected] with Rs.333. But only Re.1 is credited to my no. Its return at Airtel envelope in which no. comes that we recharge the no. anywhere and anytime. But when i recharged my chennai no. at Delhi my account balance is credited with just Re. 1. this behavior of Airtel is adding to frustration and mental agony to any human being. My transID is[protected] for e-recharge. Kindly help me in this matter.
                            Aug 13, 2020
                            Complaint marked as Resolved 

                            Airtel — Not getting balance against recharge Rs.333

                            I toped up Rs 333 on myaccount but to fiind that only Re.1 has been added to my account. I have an Chennai Airtel connection but tried this top up from one of teh dealers in Kerala. My mobile number is[protected]. Transaction id is[protected]. Can you please help.
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                              K
                              Krishna Mohan
                              from Tiruvalla, Kerala
                              May 28, 2010
                              Resolved
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                              Resolved

                              Address: Ernakulam, Kerala

                              Hi. My name is Krishna Mohan. Ive been loosing 90 paise every day from my airtel prepaid balence for no reason.... It just randomly shows "last call cost .90 Rs" or it shows "last call cost .30Rs" thrice a day at different times. Its been happening for about two months and the customer care service simply said that I've activated their service.. But when i ask them what service have i activated then they just says hold the line for a minute so that they can analyse but after a few minutes they says that i have no services activated and hangs up the phone without letting me speak a word...

                              I am using iPhone 3G. I am a student doing B.Com. ... , I even tried sending STOP message to 121 but then they replies "Kindly note there are no services active on your AIrtel number. To 'START' a service, SMS 'START' to 121....
                              Then why am I loosing money each day???

                              Please help me as ive lost so much already in a period of more than a month.
                              Thank You
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                C
                                chander shekhar1
                                from Jaipur, Rajasthan
                                May 28, 2010
                                Resolved
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                                Resolved

                                Address: Churu, Rajasthan

                                dear sir,
                                i am distributor of airtel prepaid. my location is
                                vpo...sidhmukh teh.sadulpur dist(churu) rajasthan.
                                i have disributorship since 2 years and bit more.
                                i saw that there are no rule and regulations in airtel
                                managemaent is seriously bad.my above officers have no manners.

                                when any scheme comes they come near me and planned me.
                                every time i take scheme. but trustly i haven''t get any prizes since .
                                i get prizes only my capital.
                                many times they said to me we have no prizes to give you.
                                is se bhi jayada
                                when i joned airtel my bts turnover is 60,000 rupess and my hard work makes it 5,00,000 lakhs per month.
                                there are no services of mailing . becuse of they sayos on words which make lies.

                                last year august oct november i have activeted 2000 sim per month but i have't get any prizes. thay says you don't achieve this scheme. thus i am in loss in last some months. this is why for not having mailing system.
                                tm/zsm/zbm ignore it and say carry on in lossing.
                                in 2010 in apirl month thay said me do activate 2000 thousand sims in two monts and get 30 gm gold butttt seee itt in last of apirl month they said me the scheme have changed scheme and says we have not any gold for you .

                                thatt time have activated 1000 sim with my blance.
                                i recharced 1000 sims with 10 rupees in each
                                1000*10 =10000 i am in loss.
                                now more thay rejected my documents almost totly. each document plenty
                                150 rup thus
                                400*150==60,000
                                60,000
                                +10,000
                                =70,000 directly in losss and indirect lost are other

                                you know distributor iincome i am in lossing
                                this is very(70,000) big amount for me.
                                and also they send me rejections forms at last date of rejestion form sir how can i imporve them last day..
                                and i have got plenty their behaviours ind i am in lossing.

                                this type an distributor how can work . i am thinking for region from airtel
                                airtel can not make imporve from this behavior.

                                i get rejection forms of 28th april on last day of rejection date 28 th may on 10;30 am and that is last day ..
                                i have resolved them and send them on 5:00 pm .
                                but they said we don't do anything.
                                see it this is theair bhevaiour .

                                now i am in lossing and thinking to give up airtel distributorship.
                                reason that theair behaviour of senior sirs.
                                the management is very bad.
                                in my town no one is so agreey with airteldistributorship.

                                plzz sir resoveled its problem.. plzzz

                                ferm -- rajpirohit ajency
                                add ---- sidhmukh
                                teh -- rajgarh churu (rajasthan)
                                name -- chander shekhar rajpurohit
                                email --- [protected]@yahoo.com
                                contact---[protected]

                                dear sir resolve it problem and change managemnt system.
                                thank you.
                                Aug 13, 2020
                                Complaint marked as Resolved 
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                                  R
                                  rakesharadhya
                                  from Bengaluru, Karnataka
                                  May 28, 2010
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  People from Airtel Legal Department call on my number and also on my wife's number and ask to make the payment for a number, which I have no concern with. Inspite of repeated conversations saying that I am not or I have not used that number, the ladies from the said department talk very rudely and ask me why am I not paying that. Even its the same kind of behaviour with my wife. How and why can they compel me to pay some other's payment? When enquired they say that the person who has taken that sim has mentioned my number as his relative. I want to take legal action against these people. And they should learn to behave properly.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Hi Artel,

                                  Please help me, I am getting calls from so called airtel collection DEPARTMENT for money, people not only call to me but from my call list they r calling my family, friends, collugues and using abusive words, this is to much, when I had all ready paid my bill please see below for details

                                  Bill/Rept#:2375904
                                  Number:[protected]
                                  Bill amount:Rs 2500
                                  Bill Date:[protected]

                                  Please note:-, they had called my project manager Anil, and I have lost my job also, they calling my wife and telling me tht I have affiers with soo many girls, and also from my call details they had called all my friends/family and used abusive words, if this continues, I lost my JOB my family / I WILL COMMIT SUCIDE ...

                                  Please take actionnnnnnnnnn I am getting call from soo many deffernt numbers one number I have now :[protected] Kartick...
                                  Hi,

                                  I would like to make a complaint against the unethical behavior of Airtel Customer care.
                                  I am a prepaid customer ([protected]) from last 3 years.

                                  On 16-12-10 I received a message from Airtel which stated:
                                  “Exlusive Unseen Videos & Images of HOT BIG BOSS GIRLS Click http://202.87.41.147/hungamawap/airtel/89343/promo.php3”

                                  When I clicked on the given link I received a message which stated
                                  “Thanks for downloading JGame Pack from Airtel. You have been charged Rs 75. Join GamesClub at http://gclub.in”

                                  So as you can see that I received a message which said me that I will be getting Images & Videos and Airtel then charged me for a Games pack (75.00rs).

                                  This kind of fraud is completely unacceptable. More over when I tried calling the Customer care (121)
                                  I spoke with one of your Sr. Associate (Shashikant Sahani) who was not at all helpful and was very rude.
                                  This is not at all acceptable from Airtel that they are recruiting such kind of manner less and rude people.

                                  I just want to file a complaint against this fraud which happened with me.
                                  I was told something and was charged for something else.

                                  Please do let me know the further stage of escalation as I won’t be keeping quiet until I get my money.
                                  Please reply me on Sushant.[protected]@gmail.com
                                  Hi,

                                  I would like to make a complaint against the unethical behavior of Airtel Customer care.
                                  I have paid the amount and then also why they are calling my friends number. Ask the representative who collected the cash from me. And I don't want this to be repeated again.
                                  Airtel payments bank freezed my wallet money and they are neither unlocking my account nor giving refund to the source. My registered number with airtel is [protected]
                                  Total wallet balance =1600


                                  Please help me to recover my hard earned money.
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                                    N
                                    neha mehra
                                    from Kolkata, West Bengal
                                    May 28, 2010
                                    Resolved
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                                    Resolved

                                    Address: Rajasthan

                                    dear sir,
                                    i purchased a postpaid plan from your company's dst outlet of mansarovar rajasthan from executive shakti singh who made me false commitments and now when i am suffering the consequences due to their falt nither that dst owner is giving positive response nor that executive. in the beggining when that executive came to me for first time i asked him to make me few points clear that 1. i want one no at 20 paise scheme.
                                    he said ok it will be done.
                                    2. i asked whats the procedure for that as i was buying airtel connection for first time.
                                    he said that dont worry mam i ll do it for you.it will be done in 48 hrs
                                    i again enquired next day has he forwarded the request he said i have done mam and it will be done in next 24 hrs.
                                    i became carefree and used this number.later on i recieved a message from your company your credit limit is approaching 1200 and it has been used 950 out of 1200
                                    then i called up customer care to enquire they told that which no i desired for 20 paise scheme was never activated.
                                    then i launched complaint for this false commitment and asked to get that no for 20 paise scheme then also it was not done.
                                    then again after 2 days i registered for 20 paise scheme then it got activated.
                                    i siad i need solution to this problem was ill treated by one of customer care executive whom i asked solution for my problem said its your outlook and you scenario and your decision when i said i will stop this connection of mine.
                                    i request for sollution of problem .i request for waiver of some amount of my bill as i have suffered due to your executive and customer care executives falt or else if cannot provide solution stop my connection. i am highly dissatisfied with the services of this company.my no is [protected]
                                    regards
                                    neha mehra
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    Respected sir/ madam,
                                    i had number [protected] it was a postapaid number then i wanted to convert it in prepaid i gave that document to store (Amit communication ) they ask me to pay the postapaid bill first then i paid all outstanding amount i have a bill of that number.. i have a payment recipt. they ask me to wait for a 15days it is be 3 to 4 month now and that number being used by some other person. i had been to that store where i gave my documents a number of time however i didnt get a proper responce. i told them that i have purchase this number for 12500rs. i told them i want this number back they told me it is not possible now i feel this is unfair to me pls help.
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                                      S
                                      sudhanshu shekhar
                                      from Indore, Madhya Pradesh
                                      May 28, 2010
                                      Resolved
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                                      Resolved

                                      Address: Pune, Maharashtra

                                      Sir i have purchased one rirtel sim card no. [protected], before 20 dys and i have submitted all required documents with all formalities. but after 4-5 days my sim card got blocked. When i rush to retailer named Rangoli near cummins college,karve nagar. they dindt give me good response as well as their behaivour was not in manner towards me. when i enquire in customer care service.about problem they told me that i have not submmitted my documents yet. again i rush to retailer, he was behaving in same manner. then after i re-submmitted my documents in aiertel gallary in canp to mr. rahul with all formalities. there and also by customer care executive in 121 i have been told that the sim card wiil be activated in 24 hrs.but even after 96 hrs. my sim card is not activated yet. i have called 121 servise so many time. kindly help me out because this mental traume i cant afford more.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 

                                      Airtel — blocked sim services without information

                                      Airtel

                                      Location: udaipur rajasthan, India


                                      Submission of indentity
                                      That I am subscriber of Mobile No. [protected] since 2007. I have purchased Sim after proper requirements of Photo and indentity card. After mean while sim services blocked by the company due to non availability of indentity. Therefore I again submit the same.

                                      Now said sim services blocked by the company due to non availability of indentity since September 2010.

                                      I humbly request that my Mobile No. [protected] services be allowed immediately to avoid unwanted legal action. You will be responsible for all legal expenses.
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                                        S
                                        shobhitmaheshwari
                                        from Mumbai, Maharashtra
                                        May 28, 2010
                                        Resolved
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                                        Resolved

                                        Address: Gautam Buddha Nagar, Uttar Pradesh

                                        Hi,

                                        This is to bring to you kind notice that hello tune has automatically activated on my Sister's no from last two to three months.Mentioned below is her no.

                                        I want money to be reimbursed in her account which has been deducted for hello tune.mentioned below is her mobile no.

                                        [protected] : Gunjan Maheshwari
                                        Aug 13, 2020
                                        Complaint marked as Resolved 

                                        Airtel — Hello Tune automatic activated & Amount deducted

                                        Sir,

                                        my Mobile no [protected] Airtel Prepaid and they have automatic updated Hello tune and amount is deducted my my prepaid accounts.

                                        Kindly immedaite deactivated the same and my money will be refunded prepaid account.

                                        I hope you will take action on same immedate.


                                        Thanks & Regards

                                        Airtel — auto Deduction of amount for hello tune which was not prescribed by the user

                                        I am a airtel customer in Maharastra - Goa region . I would like to bring to your notice that, i had not subscribed for hello tunes but suddenly i get a SMS from 6782 & 6781 saying " Congratulation for starting hello tune ---" and deducting Rs 45 /-

                                        Kindly look into this matter, Its wrong to fool around with your customers like this .

                                        Awaiting your response with necessary action

                                        SIM DETAILS : PREPAID Maharastra - Goa region - [protected].



                                        ********************************************************************************...
                                        Following is the correspondance from airtel.
                                        ********************************************************************************...


                                        Dear Mr. Sawant,

                                        Thank you for contacting Airtel.

                                        You had expressed concern over the balance depletion for your Airtel number [protected].

                                        Due to technical constraints there has been a delay in replying to your mail on time.

                                        We understand your concern and will work towards resolving the same.

                                        We have taken note of your complaint regarding the balance depletion and your complaint number for the same is [protected]. We assure you that appropriate solution will be provided to you by 27-Jan-09. We would like to inform you that Hello tune is not active on your Airtel number.

                                        For further assistance or clarifications, mail us at [protected]@airtelindia.com

                                        We assure you the best of our services at all times.

                                        Warm Regards,

                                        Nithya.B
                                        Customer Care Executive
                                        Bharti Airtel Limited.

                                        ---- Original Message ----




                                        I am a airtel customer in Maharastra - Goa region . I would like to bring
                                        to your notice that, i had not subscribed for hello tunes but suddenly i
                                        get a SMS from 6782 & 6781 saying " Congratulation for starting hello tune
                                        ---"? and deducting Rs 45 /-

                                        Kindly look into this matter, Its wrong to fool around with your customers
                                        like this .

                                        Awaiting your response with necessary action

                                        ?SIM DETAILS : PREPAID Maharastra - Goa region? - [protected].



                                        ********************************************************************************...

                                        Dear Mr. Sawant,

                                        Thank you for contacting Airtel.

                                        You have expressed concern over the service rendered by our customer care service for your Airtel number [protected].

                                        Due to technical constraints there has been a delay in replying to your mail on time.

                                        We understand your concern and will work towards resolving the same.

                                        We completely comprehend your viewpoint and sincerely apologize for any difficulty caused to you by our Customer service department.

                                        We take pride in enchanting our customers with our responsive and friendly approach. It has always been our constant endeavor to ensure, that our customers are delighted by our inimitable approach.

                                        We request you to kindly forward the mail with the details to enable us to initiate further action.

                                        For further assistance, mail us at [protected]@airtelindia.com

                                        We value your association with Airtel.

                                        Warm Regards,

                                        Chris
                                        Customer Care Executive
                                        Bharti Airtel Limited.

                                        ---- Original Message ----



                                        no reply yet . kindly follow





                                        On Thu, Jan 8, 2009 at 5:41 PM, <[protected]@airtelindia.com>wrote:


                                        Dear Customer,

                                        Thank you for writing to us. We shall revert to you within 72 hours.

                                        Warm Regards
                                        Airtel Customer Service


                                        Important: Please mention your mobile no. as 98XXXXXXXX /99XXXXXXXX in the
                                        subject of the email whenever you write to us for a quicker response. ?Do
                                        not include any space or any special characters between the digits.

                                        This is an auto-generated reply, kindly do not reply on this mail. For any
                                        queries please mail to [protected]@airtelindia.com


                                        ************************************************************************

                                        Airtel — auto depletion of balance

                                        In my airtel prepaid account everyday some 2 rupees or 3 rupees is getting deducted for Value Added Services, which i'm not aware of.

                                        When i call customer care number 121, i got this information that some VAS is active.
                                        Most of the time i'm not getting connected to customer care by dialling 121.
                                        If i get chance to talk to customer care executive, the call gets abruptly disconnected.
                                        Airtel has started and is doing all types means and measure to earn quick money from people to provide caller tunes.

                                        My mobile was switched off in November 2008 and was switched on in January 2010.

                                        On switching on I found 1000 missing from my balance.

                                        On repeated request they have just refunded 90/- and have just a simple answer that we have only 3 months record.

                                        This is a life time validity connection and I have been robbed of my money.
                                        True Ashwan, Even my number got deducted with automatic activation of Hello Tune service and they deducted 30 rupees first and when I sent an un-subsribe sms they further deducted 10 rupees for that single SMS...

                                        if the CEO needs money they can come and beg ?
                                        what is the status on this?
                                        it's been a long time but still waiting for a revert.

                                        also the Hello tune was activated on the [protected] for 3 months however company has rembursed only 50 rupees.
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