Airtel Complaints & Reviews

Dear Mr.Vinay Chugh

I have the same problem Please give us the link to deactivate [protected] my number

Please unsubscribe the Entertainment cricket survice of AX-543212 .I am loosing Rs %/- for each sms recieved. Kindy stop this service on my mobile number [protected] and obliged.

Please stop the services of AlEntertainment by Airtel for cricket and other games on my mobile number [protected] and also services of AX-543212 from airtel which coasting me RS 5/- per sms.

I'm Aloso get the Same thing plz Do UNSUB for me .

Mobile #:[protected]

Airtel — Responsibility of airtel customer supporters

I am madhvaraj in my artel every day diduct a amount of 10 rs wich am not using at all i have been given a complaint more then ten timis they have not resiproketed my complaint every col they ask to give some time but result is zero.

sona — irritating call at night

a person is calling to my home number at night and keep on disturbing my sister .she is getting mentally disturbed because of this .my home number i dont want to tell but my number is [protected].the number which is disturbing is [protected].kindly take some immediate action and give reply for me through mail.

AIRTEL DIGITAL TV — Pathetic customer service by Airtel's Agent

I had submitted my contact details on the Airtel Website for purchasing their DTH service 'Digital TV'. By next day had received a call in response to the details submitted. The calling personal confirned that he was calling from Airtel and explained me all about the product. I was assured by this representative that the connection will be installed within 1 day of making the payment.

To my horror, after making online payment (step by step procedure communicated by the sales repersentative) I realised that he was calling on behalf of a dealer (Connect India/Vriti). I realised my mistake of not verifying his credentials before making the payment. I had made the stupidest mistake of my life, totally dumb of me.

Anyways, have been following up constantly with them and they just don't respond back. Have also put in my cancellation request, but still no response. Am not sure if I will get a refund ever or not, but everyone else should take care and not make a stupid mistake like me.

The correspondance sent to them is appended below for everyones reference.


[protected] Forwarded message[protected]
From: Joy Bhalla <[protected]@gmail.com>
Date: Aug 31, 2009 2:09 PM
Subject: Re: Airtel dth
To: punit.[protected]@vriti-interactive.com


Still awaiting your response on the below sent mail. IF your are to busy to respond back, please let me know the contact details of the concerned person who can get me the refund at the earliest.

Thanks,

Joy Bhalla



On 8/29/09, Joy Bhalla <[protected]@gmail.com> wrote:
Dear Puneet,

In view of the pathetic customer service provided from your end, am forced to withdraw my interest in taking Airtel DTH. Please treat the order as canceled and arrange for a refund at the earliest.

Please communicate the timeliness for refund of the paid amount.

Thanks,

Joy Bhalla
[protected]



[protected] Forwarded message[protected]
From: Joy Bhalla <[protected]@gmail.com>
Date: Thu, Aug 27, 2009 at 6:42 PM
Subject: Re: Airtel dth
To: Punit Sharma <punit.[protected]@vriti-interactive.com>


In absence of any correspondance from your end, I am forced to forward a complaint about your company to Airtel.



On 8/27/09, Joy Bhalla <[protected]@gmail.com> wrote:
Dear Puneet,

I still await to hear from you on the connection details. There is a huge time gap in your response time.

Please respond back at the earliest.

Joy


On 8/26/09, Joy Bhalla <[protected]@gmail.com> wrote:
Awaiting your confirmation.

[protected] Forwarded message[protected]
From: Joy Bhalla <[protected]@gmail.com>
Date: Aug 26, 2009 10:56 AM
Subject: Re: Airtel dth
To: Punit Sharma <punit.[protected]@vriti-interactive.com>


Dear Punit,

The address shall be:-

Joy Bhalla
72/1, Emilia-1,
Lantana Street, Vatika City,
Sector-49, Sohna Road,
Gurgaon.

Thanks,

Joy Bhalla


On 8/26/09, Punit Sharma <punit.[protected]@vriti-interactive.com> wrote:

Thanks sir, , , ,

[protected] Forwarded message[protected]
From: Punit Sharma <punit.[protected]@vriti-interactive.com>
Date: Aug 26, 2009 10:38 AM
Subject: Airtel dth
To: [protected]@gmail.com

http://offers.connectindia.in/checkout.htm

AIRTEL DIGITAL TV — costomer id

I BUY A DIGITAL TV FROM KATWA.BUT I HAVE NO COSTOMER ID.

AIRTEL DIGITAL TV — Bad Service and no Process

My Customer ID [protected]. I have connection with Airtel mobile was more than 3 years. So I bought Airtel Digital TV connection two months back. I have shifted the connection to my new home. They took 1 week time. Still they didn't install in my house. Every day i use to call the customer care and i have done the escalation to the manager Maliga Arun and Lallu. They are committing but not executing. If i am calling the connection is disconnected in between the conversation. I am really fed up with there customer care and services especially in bangalore. I am suggesting to you, please don't go for Airtel Digital TV in bangalore.

my customer id is [protected].I am really pissed with the service provided by airtel digital TV Bangalore division. I logged a request on 30th of April for installation of Digital TV for which i was given a slot on 1st may 2010 at 4:00 PM, but neither I got the call or engineer showed up for the same. I called several time on the toll free no and on 1st may at around 8:PM i was told that the installation will be done on priority basis on 2nd may. till now I don't have any update and when I called today my call was dropped by Rohini(customer Executive. Do I have some update on this.

Can someone give me email id's and phone no of managers for this


Vishal Srivastava

My customer id is [protected].

Airtel is the worst. Never in my dreams will take this connection. The customer service represantatinve needs a serious training on language. They cannot speak english and had tough time to explaining the process.

One request stop airing the ads in TV. You are fooling customers. Call me [protected].

Sub : My Airtel ID No.[protected]

Dear Sir,

With reference to above, I have registered my request vide your SR 50012608 yesterday, after 24 hours there is no service prodived by you. Hence it is higly objectionable.

Finally I request you to please attend my request/complaint vide your SR 50012608 on or before 11.09.2010 at 6.00 PM, I will look for other digital TV treating your services are poor.

Thanks & regards,

D. Srinivas
B -1, Manor Kung Society,
Near Deeraj Hsg Society,
Near Seventh Day Adventist School,
Haripura,
Maninagar
Ahmedabad
Mobile No.[protected]

The customer ID of my Airtel DTH connection is [protected].
My set top box not booting up after switching on power supply.
Ihave complained 6 times to customer care since 15.09.10., but no result.
Airtel has no authority to harass the customer. If they unable to provide service
they should clearly inform to customer so that the customer can go for alternatives


m.k.nandi
Hyderabad.

The customer ID of my Airtel DTH connection is [protected].
My set top box not booting up after switching on power supply.
I have complained 10 times to service centre since 22.10.10., service centre call to me send to tecnician at 1.30 pm, thereafter I call to service cantre, tecnician is not to reach at our home. after this i call to service centre, but you have replied just a minute i sent to tecnician. till 8 p.m., tecnician not come at our home.

I was call the service centre no. [protected] ten times, but not any response. I was decided, I shall cut the airtel dth service.

S D Prasad
Dhanbad, Jharkhand.

Airtel DTH Service — Online Registration

Hi, I have been trying to include my DTH service under " My accounts" on your website since last week. Everytime I attempt , the error pops up regreting the inconvenience caused. Why is it difficult for a simple service to be included. This is highly objectionable and should be addressed immediately.
regards
Lakshminarasimhan

My Customer id [protected]

I have logged the complaint of signal loss twice starting october end. though i got the complaint number twice, the problem still persists and no one has come to check the reason so far.

this is very bad way of treating a customer. At the time of taking connection, they are very happy to collect entire money for one year.
my suggestion never to take an airtel digital connection. The services are so poor.

Regards
Pradeep

Hi

Further to my email, please call me on my mobile or on my landline that I had registered with you...Its a sad part that you are still asking for my contact details when they are readily available in the details that I had provided while buying the product...

Thanks!

Hi,

I was able to add my account finally ... thanks !!!

Regards

my custmer id is [protected] i am changed my cell no new [protected].please ragister new no.

gdfhdffjgfgk

The customer ID of my Airtel DTH 3G connection is [protected].
I am changed my cell no. [protected].please ragister new no.
Airtel customer service at 121 or write to [protected]@airtel.in

My AIRTEL Digital TV custemer ID is [protected], I am a professor in SHIATS, AAI, Allahabad.

My conection showing no signal from 26 November and I have informed the Allahabad Custemer Service Centre Several times and there is no response till this momnent (5 days) and as a last hope I am sending this mail. Can you help any means to improve services of AIRTEL?

Prof Dr P J George
Email: [protected]@gmail.com
Mobile:[protected]

my custumer id search

hhhh

guna

my STB id is..[protected]. Plz send me my customer id very urgent

My airtel no is[protected].The internet connection is horrible.It doesnt even work in the room adjoining the router.The speed is so slow, downloading a simple song takes several minutes.Inspite of complaining at the Agra offices and head office, nothing has been done to improve the situation at all.This is for the last time Im making an effort to complaint, if not taken care, then I'll definitely change the connection.

Vasudha Agarwal,

Agra

Airtel Digital TV Set-Top Box — To generate new ID

Respected Senoir of Airtel Digitel Tv,

I have purchased two set-topbox,issue is by mistake I didn't make new second ID (first ID we have) so I want new ID for my set-topboxes (2) which works with old ID ([protected],[protected]) that is on my brother name Arif .we are living in a joint family but we want individual ID because we have different choices of viewing the channels, so for this issues we want to do so.My name Adil Ahmed no.[protected] (to make new second individual ID this is my name and no), my installed STB ID:[protected], Viewing card no.[protected].

i want to register to www.airtel.com to make a online account and call detail query. my no. is [protected]

My ID is [protected] - This airtel DTH service was given as free gift for the purchase samsung tv during diwali festival. It seems the three months free subscription expires now and i want to recharge the serivice. When I approached the local airtel office they wanted me to call the customer service and confirm my plan and they gave airtel no:12150. Unfortunately I was not able to contact this number. Can you please just guide me to whom i should contact and my connection recharged?

how can one increase the rebooting time after a power failure, my set top box takes half an hour or more to reboot. i think it is a really irritating problem in a place where power failures are very frequent. hope u understand and resolve my issues soon.

Hello,

My name is Prabhu and i have got an airtel HD DTH connection last week.
But since the day when the technical person installed the setup box, the DTH connection never worked till date.
i am now thinking why did i purchased this airtel DTH connection, i could have chosen an another service provided.
I have called up customer care 7 times, most of the time the cc executive disconnected the call in the middle of the call, sometime refreshed the channels providing a improper solution, sometime asking me to go the dealer and ask for a solution.till date nothing had happened.
i really donot know why i have paid money for getting troubles like this.
My dealer, he is another ignorant person who has fooled me by refreshing the channel everytime i call them, sometimes not even picking my call, disconnecting the call in the middle, sometime making me sit near tv waiting for the technical support person to be sent.

CAN SOME RESPONSIBLE PERSON IN AIRTEL HELP ME !!!

My subscriber id - [protected]
Complain numbert[protected]closed in 2 hours without doing anything and even without calling me for a confirmation).
My dealer's number - [protected] ( this number was provided by customer care and who disconnected my call many times )
His other contact number[protected]
set top box installed on 23.02.2011
My account was first activated on - 24.02.2011

I donot why AIRTEL has employed/partnered with such irresponsible persons.

Thanks & Regards,
Prabhu K
________________________________________________________________________________...⇄

Jagnath das Mobile No [protected] Email ID - [protected]@gmail.com Plz My VC No Sahai .Email kar dijia

Dear Sir,



My Customer id is -[protected]

Your Dealer Is Provide a Economic Package But many Chenale Is Not saw .

Ihave complained 6 times to customer care ., but no result,

My dealer, he is another ignorant person who has fooled me by refreshing the channel everytime i call them, sometimes not even picking my call, disconnecting the call in the middle, sometime making me sit near tv waiting for the technical support person to be sent.

Please solve my problem otherwise Refund My Amount as soon as possible



CAN SOME RESPONSIBLE PERSON IN AIRTEL HELP ME !!!


I donot why AIRTEL has employed/partnered with such irresponsible persons.





Regards,


Nikhil.G.Pallia
Mo.[protected], [protected]
[protected]@yahoo.co.in

I am Vinayak Gavali, Airtel customer from last three years My mobile No.[protected]
I am not activate any pay service but last three daye my balance was automaticaly diduct from my accont.this is third time my balance was diduct.please return my balance other wise i will go to consumer court and i am taking leagle action on airtel company.

My other No.[protected]
My Email:- vinayak.[protected]@gmail.com

Dear Sir

I am Vishal Shah, my airtel dth customer id is [protected].

I am Airtel DTH customer from last one year. In last one year, I never faced problem in my Airtel DTH. However from last few days i am not finding picture on my TV as sharp as it used to be before few days. I had called customer care yesterday but they said that for sending a technical engineer at home i need to pay him Rs. 100.

Kindly make me understand if i am paying montly rental then why i should i pay Rs. 100 as a service charge??

Why a esteemed company like Airtel wants to make money by applying such cheap tactise of collecting money for technical service?? Why would a customer like that a engineer should visit at their home without any reason??

Today morning i had got a call from a engineer (his number is [protected]) who called me up and when i denied to pay Rs. 100 disconnected my call abruptly. Is it really a way to behave with a customer?

Hope to see reply from Airtel on urgent basis.

Vishal Shah

सर,
मैने 10.03.11 को मि. मोहित तंवर के द्वारा भ्रमित करते हुए आॅनलाइन 1590 रू0 का पेमेंट करवा लिया गया था। काफी परेशानियों के वाद कस्टमर केयर के द्वारा जिसकी जानकारी देते हुए मुझे बताया गया था कि आपका ये पैसा आपके एयरटेल अकाउन्ट में डाल दिया जावेगा परन्तु आज दिनांक तक उस पैसे को मेरे एकाउन्ट में नही डाला गया है। ऐसा क्यों ? और जब हम BAL लिखकर 54325 पर SMS करते हैं तो हमे उसके माध्यम से भी अपने एकाउन्ट की जानकारी प्राप्त नहीं होती है, ऐसा क्यों ? क्या मेरा पैसा वापिस नहीं दिया जावेगा ? क्या मैंने आपकी एसरटेल कम्पनी का चुनाव करके कोई गलत फैसला लिया है ? क्या आपके द्वारा कस्टमर को समय पर या आवश्यक कोई भी सुविधा नहीं दी जाती ? कनेक्शन के बाद क्या आपके द्वारा नियुक्त किये गए डीलर या ऐजेन्ट कस्टमर से सम्पर्क नहीं करते ? क्या मुझे आपके द्वारा मेरी समस्या को समझते हुये उसका निदान किया जावेगा ? कृपया करके अतिशीघ्र मेरा सहयोग कराये जाने का कष्ट करें। आपके सहयोग के लिए हम आपके आभारी रहेंगे।



Product id-8025
Order Number: 3247472

ID - [protected]

धन्यवाद!


(सोनू पटैरिया)
[protected]

Airtel’s pathetic service
We have called Airtel DTH people several times several complaint no one turned up and also no update or call from their side. My DTH is under warranty period, local distributer ask Rs 350/= for re setting
Airtel’s pathetic service. Executives are rude, they don’t have enough information handy with them and keep us on hold for a long time, which is irritating.
Several time we call them they give us fake promises of resolving the issue. Yesterday morning we called and they said by evening it will be alright, but nothing happened. Yesterday night we called and they promised for today morning, again same story. They are keep on pushing the problem rather than resolving it.
My humble request to you take action and resolve the problem.
Customer ID- [protected]
[protected]@rediffmail.com

Same here. My Letter

Cust ID : [protected]

Hi Team,

Your service is one of the most crappies and pathetic service I have come across. I have logged a complain for my Airtel DTH on 2nd April 2011, the day there was final match of World cup. All of sudden the DTH stopped working and this is not the first time this has happened. I have logged many complains from that day and till now I have no resolution for it. Everytime I make call to Customer care they tell me that it will be resolved by tomorrow. If I ask them to handover the phone to their supervisor then all they do is to disconnect the call. I think its complete hopeless case.

Would request if there is provision to return the Airtel DTH device and get some money back. If that is possibel then please do update me about it. I will my service provider changed as soon as possible.

Kantilal Suthar

I, p.s. sundaravaradan bought airtel dth with recorder as its packages are cheaper to me (I am already having TATA SKY and having very good quality pictures)and installation done on 6-3-2011. id. no.[protected], from day one I have problem viewing channels because of overlapping of clolours at regular intervels. I made many number of calls to customer call and their mechnic visited twice and replaced HDMI cable. but of no use. they could not find what the fault .Now I want the set top box be replaced as early as possible as i am unable to view any channels at a stretch as it is very glaring and overlapping. I am very much disappointed with the sercvice airtel dth providing and they are not having technicians who could locate the problems as they are all at sea when problem arises. I wish i will not recommend anyone going in for Airtel DTH for worst service

Hello,

This is Rajeshwar & my A/c # is[protected]. I am using this Airtel DTH service since nearly 2 years. Recently one Airtel technician came to my home and asked me whether I am interested to use this service as they are introducing 50 more channels. I have agreed for that request & then they have changed the Dish antenna to other angle. Once they left from my location the channels are not clear & blank screens got started on my television. I am facing this issue since 20 days. Later I have recharged with 650 rs(unfortunately). Once i have recharged, the channels are completely vanished. Mostly I am facing this issue at eve timings. I have tried to reach Customer care thru Mobile/email, but no proper response. Most of the time the cc executive disconnected the call in the middle of the call, Finally I have spoken to the cust care executive today, he was saying that I need to pay more 100rs(to pay to technician) to resolve this problem. Is there any justice in this?

Please help me on this aspects.

Thanks,
Raj

Pls. read mentioned below complain and how many times I sent mail and before that many time I called.




On Wed, Apr 27, 2011 at 3:49 PM, Saurabh Mukherjee <saurabh.[protected]@gmail.com> wrote:

Take this on a priority basis.


[protected] Forwarded message[protected]
From: Saurabh Mukherjee <saurabh.[protected]@gmail.com>
Date: Tue, Apr 26, 2011 at 4:48 PM
Subject: Reg. Complain (URGENT)
To: [protected]@airtel.in



Dear All,

This is with reference to my connection (id.[protected]. I got this connection with Sony LCD and if I am not wrong this connection installed since 3 months but till date I have not got my dics neither cable installed. Now you must be thinking how the connection working... ans. I used to have Tatasky connection your people came after calling them many times at night and said disc and cable is finished temporary we are connecting with Tatasky disc and next day they will come and install Airtel disc. After two days I spoke to your executives many times and logged complain to your call centre not yet solved. Sorry to say if this is your service quality then god will help you to survive in long run. I never had any problem with Tatasky since 4 years.



This is not a service problem this is ethical problem. Try to find out what they have done with my dics and cable?????????????????

I have kept all the logged complain no.s If necessary I can share.

Looking forward for reply why disc is not installed yet? Are you saving money?

Regards,

Saurabh Mukhopadhyay.
M:+91 [protected].

I requested for new Airtel digital connection and got connection in a day also debited amount from my A/C. I have got the customer id [protected]. When engineer came then he said that can not put DTH because of some satelite issues. I immediate request for disconnection but did not get my amount credited since last one month. When do I call Airtel customer care then first thing able to get connected with the Agent in half an hour and then they say it will be credited very soon. Somehow, I find the Airtel DTH commitment level and service level is very bad and the right word would be pathetic.

I am not sure when will I get my amount back.

sir, i have recharge dth Rs. 300 on dated 13/05/2011 11:45 am in sunder nagar distt mandi(Himahal Pardesh) pin code:174402.i have recharge with 300 but shopkeeper charged not a Rs.300 he was chrged Rs.310 .and he was miss behave with me and he says to me airtel has not give me sufficient margin so i have charged extra money from customer.pls take a necessary action well in time and goes to consumer court

Cust ID : [protected]

Hi,

Airtel is providing [censored] service, it is really such a as******le Service provider.
I doubt, any senior personality of Airtel is investigating all the problem or issues of a customer.

Why i am writing all these harsh sentence because i m getting such [censored] service from airtel.
Please do ignore all the valuable customer who is facing these type of problem, These are for only Airtel.

[About Customer care : don't ask me anything, i don't have any word to say these guys, really N****se]

I don't know how much effective it will be but i am going to make a complain in Consumer court against Airtel DTH.

Thanks

Cust id : [protected]
I am facing issue with a relocation request raised. I have waited for the engineer taking leave yesterday (9th May 2011) as he was scheduled for afternoon 2:30. After enormous calls at around 8:00 Am today (10th May 2011) I atleaset got to escallate to a seniour person. After this also, I didnt get any proper response (none actually) from them till now. Just now got a call from some one asking is my issue is resolved? They only dont have a proper internal communication. That person is not even dure what my issue was. He is asking whether signal is not coming wen I raised a request for installation. I dont know how they can send customrs from pillar to post. if it was some other country, would they have dared to do thid to any customer?

my costomer id - [protected]
mobile no- [protected]
Remote change ke liye pichley 2 mahiney se complain likh wa raha ho app ka engeiner ka sms revert ata hai address wroung but lagatey wakt to wrong address nahi thai. nahi ho sakta remote change to 02 no. setup box band kar do.

AIRTEL DIGITAL TV — REG NOT PROVIDING CONNECTION

Sir,
I have paid a sum of Rs. 1590/- through SBI online banking to Airtel Digital TV for cable connection vide order No. 3510730 on 31st May 2011. Even after 15 days neither they installed Digital TV nor my money refunded back till date. I have sent 8 emails to Airtel authorities but no reply received. They are also not responding to my phone calls. Please help me to get my money back against the cheating of the company. More over company denied me TV entertainment for last 15 days for which they may also be directed to pay compensation. My mobile connection is from Airtel. Even then they ignored me.

Now I am afraid of approaching any other dish TV providers as if they also cheat me like this, I will incur heavy financial loss.

Yours faithfully
Mohan
[protected]
[protected]

AIRTEL DIGITAL TV — Very Poor Customer Service - Airtel Digital TV - Reg.

This Monday two persons came to my home for migration that is changing the orientation of dish. After changing the orientation, I am not able to see any channel and my set top box is completely dead. I
raised several complaint to customer care and also I have send many emails. Till today that is after one week, they haven’t solved the problem. So my kind request is to don’t go for airtel Digital TV.

Very very poor service and customer care.

My Customer Id is [protected].

Airtel DTH — registration problem

Dear sir,

My Airtel customer id : [protected]

My mail Id :[protected]@gmail.com

i have faced online registration problem in airtel dth last 15days.

You have taken very long time(8 days) to resolve this issue.

my name is sonu
my airtel id is [protected] last 10 days i have made 8 to 9 complain on 12150 customer care.
i am getting error cod 14 . they told me you have been charged 350 to solve this problem
i agree on it but still this is not solved. i am tired from this situation please help me to solve this problem

Airtel Digital T.V H.D — Out of service since a week

Airtel's customer service is pathetic to say the lest. My HD stb has not been recieving signal since five days. First they refuse to take down the complaint, later after a lot of insisting they bother to take a compalint, but till date they are not bothered to sort it out. the techinical guy says no stb available in the city so wait. What do these people think they are doing us a big favour. Airtel has confirmed it is only good at advertising. Once they collect money for the product, they are not bothered. I hope somebody at Airtel reads this and gets the truth that they are the most unprofessional & shoddy service providers in the country. My very sincere request to 1 & all plz stay away from Airtel Digital TV
Registered mobile No.[protected]
Surat

I have been hearing these scripted line from you people since monday. Rather than talking do some work. If you aren't capable of resolving the copmplaints then stop selling the products, atleast don't make these false claims of being the no.1 service provider in the country. It is really dispicable that even after 6 days of lodging the complaint, which is quite a simple 1, ur technical team is still working out a method of resolving it. Its shoddy work to the core. If you are not capable of resolving it within today, plz return my deposit and the amount in my a/c balance and i'll find a service provider who does some real work

You, have time till today evening, which i think is more than enough time you required. if your engineers do not resolve it today, am not letting them enter the premises tomorrow. By solution I want a permanant solution

Dear Sir
Please stop Airtel DTH Service on my Mobile [protected]. i don't have any DTH Pack and i don't know who is Registered my number. so please look in the matter.

My customer no. is [protected]. I have calling up the customer care of Airtel for last 36 hrs. Every time a assurance is given that a technician will call me and my issue will be resolved in 6 hrs. Till date there is no 1 at my place.

I am jus paying for the recharge ..and gettin no services...Absolute mismangement and deficient services are provided by Airtel.

I think its high time and Airtel should stop selling the Set top box as they are jus duping people. People who are planning to buy airtel please dont waste your money by watching saif and kareen in the advertisement.

My Airtel DTH ID :[protected] & in the name o[censored]ddhab Jyoti Barman, SRB 81D, Shipra Riveria, Indipuram, Ghaziabad-201010, U.P.

This is to inform you very sadly that my Airtel DTH has lost signal from last 3 days. Despite my repeated complainant vide complaint no.11456959 dated 30.08.2011 and another complaint no.11486982 dated 31.08.2011, no responses from Aritel DTH.It is very unfourtunate that such a reputed orzanation has unable to provide service to his consumer even after given several reminder/request over phone.

This is very shameful on your service part by haressing people like us.

CAN SOME AIRTEL RESPONSIBLE OFFICIAL RESOLVE THIS ISSUE.

Thanks & Regards
Uddhab J Barman
[protected]

my id[protected] chang my contact no new no is [protected]

I Have airtel DTH Connection bearing consumer number [protected] with Registered Mobile number [protected]. On dated my set top box gone faulty. It was frequently OFF. I lodged my complaint with call center no [protected] vide complaint number12263887 dated 27-09-11 and complaint number 12340879 dated 30-09-11. On dated I recieved my settop box, but the set Top Box delivered to me is faulty. It is frequently on /off while watching TV. My complaint is already 05-day old and I have paid Rs. 100.00 to Engineer for Repair purpose. On dated 01-10-11 when contacted to call center I was again given complaint number 12368663. Every time after complaint I have been given a mobile number for contact purpose [protected] which is always swithced off. This is the height of harrassment to the subscriber. As I am harrassed by not providing the services and payment have been made and further my Validity is also deducting. It is hereby submitted that I may be compensated for the complained period.

Airtel — Never takes customer complaints seriously

I had recharged my airtel prepaid card [protected] with a Rs 95 sms pack and despite of that Airtel was deducting amount from the main talk time account. I called the customer service number but every time they would just say that the complain is registered and it will be rectified soon, however it is not been rectified to date. This is the second time i ma facing this error please look into it asap.

AIRTEL DIGITAL TV — Very very poor Service

I had given a request to update my Normal Digital TV's STB ([protected]) to "HD STB". Request was raised on 04/11/2011 morning. Customer care said Engineer will come on same day evening and replace it.

But without any resolution the complaint got closed. Again I called to Customer care they gave 4 dues till 07/11/2011. But nothing happened. Then on 07/11/2011 one representative said " Complaint got closed and I have to raise a new one"( till now no one told me this).

So I raised a request once again and I received a complaint number with Local service center mobile number(Tripur-[protected]). When I called them, they They asked me to come to his office and collect the new DTH by submitting the Old one( For this why should you have a Customer care?). I got frustrated by this.

I hate the service provided by Airtel Digital TV. I am planning to change my service provider if it is not resolved within one more day.

AIRTEL DIGITAL TV — No proper response from call Centre to resolve the issue

For the past few days my dish tv is not working, when I called customer care they registered a compliant[protected]on 28/12/2011). Stil none of them called me to resolve the issue instead I am getting messages that my issue was resolved. How come this is possible??

Dont know what is happening

"I would recommend to DTH customer not to Purchase Airtel" dont ever try and get into this bull company

customer complaint — set top box complaint reg.

My settop box is not functioning for the last more than a week. Ihave been repeatedly requesting for its remedial action but no response coming to redress the grievance. Of late my complaint has been noted but awaiting necessary action to set the dish/ set top bopx in order. So Irequset to please arrange to send your person to see the problem on PRIORITY. The last request for which a Complaint No. 1/[protected] was gives may please be attended on priority. thanks.My Smart Card No is [protected].

My Cust ID: [protected]

Unable to switch it on HD Recorder the engineer says the board is short. Kindly replace it as the HD Recorder is in waranty.

I hope you will do the needful from your task.

My Mobile Number [protected]

Regards,

James William

Airtel DTH — Called many times but no response

I have taken new Airtel DTH Connection on 21-04-12, through sales excutive Mr Rohit and that time manager also talk to manager at that time, and after discussion i have paid amount and then confirm me that i will get connection with in 24hr but today after 5 days also no responses, i call many time to airtel customer care on talk to Mr Rohit, Mr Rao, Mr Avinash , Mr Jagdish , ms Priya, Ms Pratibha, they do not give proper responses, and they are disconnecting my call, so I am fedup calling.

how to login online Airtel dth service

My Customer ID is[protected]

Airtel must see, what they are doing. They are spoiling their image which will lead them to loose their business as well. I am also one of the person who is suffering from the harassment of Airtel DTH services.

I recharged my DTH last week, since that day my DTH has never worked. Whenever I called Customer Care to lodge compliant, Customer Care says that their System is down or it is upgrading, they never answer you properly, they keep call on hold for several minutes. The day from where, I am facing problem, no single Engineer has visited my place.

I would say, Airtel is a worst service provided. I would suggest you all, better to switch Tata sky or Dish TV...


Swapnil Salunkhe,
[protected]@gmail.com.

airtel dth services is very very very BAD Plase Cont - [protected]

Location:- I Change my location Hyderabad to Punjab (Bathinda)
My Customer ID No is [protected]
Sir I want to immediately add on few telugu packages there are TV5, Sakshi TV, UTV action, Maa Music, Maa Movies.Why my few packages are coming no signals from 20 jun 12 this month last week Please connect HBO, AXN, Star Movies.
please allow me on line register me.

I really dont know my package i payed monthly Rs.310 per month please solve my problem

i want to get it

my account recharged with 200 rupees but it gives activated for only 2 days what a service, very unique, my registered mobile no is [protected] for my account. a great mistake to get a airtel connection .
thx

my custmer id is [protected] i am register my cell no new [protected].please ragister no.

Dear Sir,



Please help to resolve my issue as i have a Airtel DTH Service and i m [censored]ing the lots of issue from them as i have recharge my account on 05-Mar-2013 for rs 1650 for 6 month and now i m receiving the msg that my account is over so please rechargeYour Account as 6 month is not over and still i m receiving the msg on daily basis so please help to resolve my case on urgent basis other wise i complain to trai for the same issue and also complain on consumer foram.



Account ID---[protected]

Name--Kishor Sethi



Thanks $ Regards,

Prashant Sethi

C/81, Tejendra Nagar

Part-2, Nr Sona

Nagar Chandkheda,

Ahmedabad-382424

Dear Sir,



Please help to resolve my issue as i have a Airtel DTH Service and i m [censored]ing the lots of issue from them as i have recharge my account on 05-Mar-2013 for rs 1650 for 6 month and now i m receiving the msg that my account is over so please rechargeYour Account as 6 month is not over and still i m receiving the msg on daily basis so please help to resolve my case on urgent basis other wise i complain to trai for the same issue and also complain on consumer foram.



Account ID---[protected]

Name--Kishor Sethi



Thanks $ Regards,

Prashant Sethi

C/81, Tejendra Nagar

Part-2, Nr Sona

Nagar Chandkheda,

Ahmedabad-382424

My air tel dth customer id is [protected]
My name is Shajivan Nb .I have taken this connection 8 months back I have recently relocated after relocation dth is not work I have given allmost 20 complain but no result engineer himself closing the complain giving reason like customer mobile no not reachable .please help me to resolve this issue

change my phone number
Id no [protected]
Old no [protected]
New no [protected]

your service is really very poor.

Dear Sir,

The customer ID of my Airtel DTH is[protected]. My set top box has only one connection but it has registered two connections in your record. You are charging double amount for the same connection.We have complained so many time and talk to the senior most person, to visit my home and check the status and do it single connection but they did not take any action against it till now.


Please contact me on my mobile no. [protected].

Finally i request you to send your technician at my place and take necessary action against it. otherwise, unfortunately, I will have to change my DTH connection.

Thanks & Regards
Deepti Bisht

chsingh  

My Airtel Digital TV Custmer Id Is [protected] I am changed my cell no new [protected]. Please Register new no.

Airtel — Plan change without any intimation & refusing to restore.

Plan change without any intimation & refusing to restore
To,
Bharti airtel, CEO
Sir I { Manajit Kalaskar } have been using your mobile service from last four years.{ Mob. No.- [protected] }
I was using airtel Friends plan was happy with it then I requested retailer to recharge for call rate reduction (i.e. 40paisa local 60 paisa STD ) but by mistake he recharged for Per second billing, because of this my friends plan got changed but it happened without any prior intimation.
Latter on I called customer care for resolving this issue but they told me that I can't restored my friends plan. Then I went to Airtel service center but all was waste.
This really pathetic service & customer care from airtel.

Respected Sir,
I would like to Inform You that your Airtel tower village Atrauli District hardoi block bharavan is not working since 3 days. customer are unsetishfied from for this situation. So please try to be understand my views & did something imedeatly. your faith fully customer

Come on. How come you said Problem is solved. Did you paid back Remaining amt 1500/-.. Is this is not like cheating ? Sure who ever you will face the consequence for this...

Respective person telling me like he missed money some where. so he had not taken this connection details to Airtel even. His Manager also trying to telling rubbish things and stories.

Come on. We are paying for service and you has to give i[censored] promised to do so.
After that if you cannot able to do, please accept as front..
dont hide and act like this. Really bad and flop show Mr.Airtel.

Situation seems like we need to go for more legal.
Will see how you will show this cheating abilities there ?


Respective persons who maintaining thi site please dont take this
Airtel Customer Service Team given earlier. It is not even closed.

Kuldeep talked to me. I had mailed him. But no reply till now.
Local Airtel team called us. Came with bag of childish reasons and stories.
We asked for compensation. They went out silently.
Even remaining money not settled.
After these things, if they said problem resolved What we can call cheating, fraud or forgery ?


Please take action on the repective guys,

Airtel Punjab — disturb me distributor

sir my disitibuter wants to my phone no [protected] &[protected] to swapped by un leaglly becauses i do not work with disitibuter because bad behavior i am mantally upsets

Airtel Punjab — The cleverest robbers in India

Hi everybody
I m customer of Airtel Punjab for 3 years. I have observed some great plans from airtel to rob customers so cleverly that u never think of. See some examples :
1. In punjab, airtel has more costlier tariffs than any other company. (local call on its own network - 30 paisa/min and other companies charge 25 paisa/min on their own network)
2. Sms pack is valid for 30 days from activation. If there are 4 festival days occured in this period, you will enjoy free sms only for 26 days. (Very clever)
3. They send you hundreds o[censored]seless sms daily to promote u to waste ur money, but they never send u any sms regarding talk time offers, following paid sms days, or in ending days of any validity.
5. You can watch this attitude in their advertisements also. They talk only about music on demand, hello tunes, network, express urself etc. They have nothing to tell about their customer friendly offers like free mins, extra talk time.
6. They have offers for new customers only, they have nothing for old ones. Once a person trapped in their false promises, they suck.
So i request the person who are planning to get a new airtel connection, think again and again. They are the biggest robbers in india. They know that u cant afford to change number every 3 months. So they blackmail u.
Thank God there will b number portability from oct 2008. Then there guys will b learnt a hard lesson.
Sukhpal.
[protected]

sir my disitibuter wants to my phone no [protected] to swapped by un leaglly becauses i do not work with disitibuter because bad behavior i am mantally upsets

yjughfjuykytu

Airtel Punjab — Re-start Mobile No:-9915134004

Dear Sir,
I am a customer of Air Tel Punjab Mobile No:-[protected] Life Time 999/- Prepaid
connection. Last month my mobile no. disconnected with any reason. I contact Customer Care many time
but no any response. Kindly Please help me for restart my mobile connection.
Thanking you
Regards
Lalit Kumar

Thanks

Funny Sms Jokes
www.esmsfun.com

sir i am the Indian army and now im the sudan plz sir i am request to u activate my number from the last two yeas i am the airtel customer . my no is [protected].only msg recieve.i have no call to any body, when i am calling to anyone my mobile showing the no.is barring and the no is blocked.plz sir solve my problem

hi,

The worst customer care i have seen is airtel, they automatically activate services on mobile to detuct the money, i have caller 3 times in customer care the person said to me that he had deactivated my addon service, but when i have checked next day, addon services are still there and my balance was reducing.
i called them again they put my call on hold and then disconnect.

i am unable to understand what type of service hey are providing, is it the business of airtel to harass the people

i think Mobile Number Portability in India is good option to get rid of this

[protected]@gmail.com

i am prem chand.
i got sms from airtel regarding airtel blog and they told me that i can hear that voice mail at free of cost by dailing *1*. they mentioned nothin g else thn this.
i did the same. then they activate the airtelblog service on my no and deduct my account.
DND service is activated on my no since 2007, even thn i got promotional msg and call on my no. what i can do now.
shall i move to Court.
thanx
[protected]

Airtel Punjab — Special SMS Charges

Respected Sir,

I am using Airtel Mobile Number [protected] from the last 7-8 months and I have received every month bill which displayed special SMS charges by the Company. Most respectfully Sir, I have never sent any Special SMS last 7-8 months but every monthly billing I seen extra charges put in my Bill by the Airtel. Every month I have deducted amount to my Bill. But September Bill I seen Rs. 45/- extra charges for Special SMS again. I request the Customer Care but they did not deduct the amount and said to me I cannot deduct the amount of Rs. 45/-. Sir Please help me, the said company every time extra charges (special SMS Charges) which I am not sending really.

Sir Please help me Thanks and regards

Pankaj Kumar
[protected]

airtel punjab costumer service number is not connected and airtel punjab deducts the balance if the number was switched of at the time of activation of service which is activated by themselves... please take an immediate and strict decision over it

I have launched compalant mo no [protected] with CCE of Airtel on Dated:-23, 24, 25, 26, 27 Jan 2012.Lastest request no is CBDOV[protected]. of there Complant Number are respectively.my Outgoing call barred.I m request to customer care& showroom bt not open my outgoing.
My Request is this the AIRTEL COMPANY is not rectifying the complaint instead of that they are making me fool.so you kindly take action against the Airtel Punjab for non atteading of complaint as i am facing this problem from the last Monday 23 Jan 2012 to till date.pls solve the problem.

Thanxs&Regds
S.K.Bhanrdwaj
[protected]
[protected]

please stop value added service this No. [protected]

Airtel — Fraud done by a person on a promotional job of Airtel.

Dear Sir/Madam

Some time back, Airtel had come upon to us exhibiting some promotional plans of Airtel.Under this plan one person called me. We had been told to pay a sum of Rs.1200/- for two post paid sim cards which has a sceame of intercalling free plus one more airtel number free for the same service. That person told us that company will refund this whole amount within 45 days. But till today that sceame is not activated, and such person is not receiving our calls. Also airtel customer service is not responding to us.

The sceame was like this -
Name of the sceame is = 100 wala plan.
1)Any local call Rs.00.30 per minute.
2)Sms Rs. 00.30
3)Land line Rs. 00.50 per minute.
4)Std Rs.00.50 per minute.
5)100 min. and 100 sms free per month for both sim cards.

Accordingly we had opted for 2 such numbers paid Rs.1200/ -(Rupees One Thousand Two Hundred.) in turn had received an original receipt for the same.


But all these promises provded futile.The excutives who were following up for the same initially, has gone untraceable post collection of the money from us.The names of the concerned are as follows

• Sahil – [protected]

• unknown – [protected]

After which we had written numerous complaints to Airtel's customer care as well to its Nodal officer, but this too had proved to be futile

Kindly look onto the same & do the needful so that our money can be refunded back to us at the earliest.

pls soilve my problem

Dear sir,
I am kriti sundar, my net is not working properly. I am unabble to process FACEBOOK mynumber is.[protected].Please solve this problem immediately. Thanking you.

contact no.[protected]

Hi Customer Care,

Still there is response and when I called up to customer care they informed me ..call is closed …I am making call now and then and call was closed .

Really this highly unprofessional approach of your people… . seriously I don’t how Airtel is running …

Please disconnect the connection … This is my advice for you please it is good if you close your services.



Hi Customer Care,

This is my trail mail .. just now (17th of May 2011 Time 8:00 PM) again I called up to customer care and I got very surprising answer from the executive, he said that “we know you are calling us on daily basis and we are updating here nothing “ and when I asked him provide me any Email ID, he gave me one contact number …… that was really surprising, I called up on same number ( # [protected] Mr. Muhammad ) and Mr.Muhammad said I left the Job form Airtel .

Now please can someone thing not for me at least for other valuable customers.

Thanks

Gaurav D.

Hi Customer Care,

This is Gaurav D, holding a Broadband connection from Airtel #[protected] .I am not able to browse internet and for the same I have logged a compliant on 13th of May ( Ref#[protected] in afternoon but till now call is unattained even I have not received any call from Airtel. I have called up so many times to customer and they have one single line answer “ Sorry Sir, will escalate the same “ but I don’t know where they have escalate, as still after 5 day’s problem is not resolved .Most difficult part is whenever I call to customer, I have to explain issue with different people and all are have one line answer “ Sorry Sir, will escalate the same “.

First time I call up on 13th may, they said will resolve the issue within 4 hours and we waited till 14th May (More than 30 hours ) evening but there was no response from anyone, then again called up on 14th may 2011 and they said tomorrow morning will someone attend your call but nobody turn up ……then again I called up and I have asked them can you please connect to your manager .. for that I was on hold for more than 25 minutes and result was, we will raise this issue sir and tomorrow morning by 11 AM someone will attended the same ….

Now I have no word to say as Airtel is brand name and support you can see.. one more thing I am living in heart of the Bangalore .. so I think there is no problem for communication also

Would somebody from Airtel, please save me from this mental suffering because of the unethical practice and an highly unprofessional approach of your people?????

Kindly let me know

Hi,

I am also experiencing same kind of problem. Does this message (TA-5555) contains any Virus? I am using Nokia E63.

Hello Airtel,

Please try to stop these junk useless messages from reaching our phones.

Thanks,
Mohan

Dear Sirs,

I am also receiving the same unwanted SMS from TA-55555. I want inform you that I have a AIRTEL postpaid (Corporate connection ).

AMIT KAUSHIIK

Hi Sarita,

even in my case, same thing is happening. Today i got 3rd ebill after the deactivation of the number. I don't know whether airtel is serviving on cheating or genuine service.
They keep on replying that your concern has been resoved but they are simply playing with us.
Can you suggest me how to proceed in this case. Because this time i don't want to pay. waiting for the suggestion...

Regards,
Chandan

Hi! I am Ranjan karmakar from Coochbehar. The airtel Digital Tv Website and its customer care is fraud! because they said to me that "you can buy Airtel digital TV at rupees 999" Because you have a airtel prepaid Mobile. Then they said to me that "enter your bank credit card info to IVR and get digital TV installed to your home in Next 48 hours. I have made that transection on 23/03/2010. But till today i did not get anything without a transection id. my transection id is 7889943 and my mobile no is [protected] and I have Called the customer care at least 50-55 times. But they said we will refund your transection because you are not a post paid customer of our mobile service. But where is my money???

My airtel digitel TV ID is [protected].
I had start ESPN Plus service on 2 May, 2010. But after my last recharge this sercive has been stopped why? As I had already paid for same for one month. Pl. start this service up to 2 June, 2010 + these days this service is not comming on my TV, without any extra charge.
Thanks.

(PRAJESH SHARMA)

Airtel — Disconnection of connection even after Address verification completed

Hi,

This is Vadivel Kumar working in Cognizant technologies solutions and my contact number is [protected] of airtel. It was a prepaid connection. I am using this connection for the past 6 years. Once I entered Cognizant i came to know that there is Corporate SIM services by AIRTEL, hence i had requested to change it to postpaid from prepaid on 24th July.
People from your side came to my address location for verification and the same has been completed on 6th JULY 6.30PM. But i don’t know what suddenly happened all my outgoing and incoming calls are barred by today(10 August 2010) morning. I tried customer care many times but no response, customer care person told me that they cant activate this number to me anymore and i have to get a new number. I don’t what is the reason behind this. Also they informed me that for verification status it is mentioned as "door lock".

Tell me if any procedures need to completed from myside to activate this number so that i can use it. Please do it ASAP. Please take this on high priority. As said i am using this number for past 6 years and it is very important for me.


Regards
Vadivel Kumar

Dear Sir/Madam,

At the outset I wish to express my strong dissatisfaction for the services provided by Airtel and the conduct of your Executives. Though there was a battery of other dependable network available in the Market, yet I opted for it only on a firm believe that whatsoever promises/claims are made to the customer are fulfilled in practical also. But I was wrong. And after going through the turmoil I was subjected to I am of firm belief that your executives are specially trained only to cheat the customer. Initially a lot of attractive options are offered to get a costumer in to their trap only to repent later. I feel that the customer Care Executives lacks in basic tenet of Common Sense, and to follow laid down guidelines of addressing their problem genuinely.
I was convinced to opt for Airtel Data Card (Sim No. [protected]) for Plan 999/- (unlimited downloading) because your executives advised me that in view of non-availability of broadband service in my locality i.e. Sadiq Nagar, New Delhi, the Data Card will only be successful. It was also told that the product remain under direct supervision of qualified professionals in my locality. But the data card started troubling very soon and found not working on my computers. Whenever I tried to contact your executives at Call Centers, I was replied that my problem was well noted and be solved very soon but of no avail. My repeated complaints yielded only your repeated fake assurances. As a result I was subjected to loss not only at monetary front but at physical level also as I lost my peace of mind. As and when I tried to contact Appellate Officer Shri Imran Khan (No. [protected]) he never came on line and rather asked his assistants to attend me. Ultimately I was again given same assurances as usual. The fact is that my problem was never addressed i.e. data card did never function with my computers. On the other hand I am being sent bills after regular intervals. Is it not an unfair means and fraudulent practices? Why I am asked to pay for the service which has never rendered to me? Before getting a data card, your Executives at Airtel Shop, Nehru Place, New Delhi had explained me so many features. The company has an amazing tenacity to come out with more convincing lies and false claims followed by campaign after campaign. I strongly feel that the standard of your services are deteriorating day by day and days are not far when people will start distrusting you. Since I have lost my passion and therefore decided to bid a good bye to your product as well as firm.
On one hand it is being advertised that your network is the best but on the other hand the services offered to your costumers are far from satisfactory. In nutshell I categorized your services as worst. To say more I feel will only be a futile exercise on my part and therefore I suggest that your Brand Ambassador (s) should reconsider their decision to endorse your product that is not worth trustworthy anymore and rather contrary to its so-called claims.
It is a fact that I have even been charged for the services that were not rendered to me. Therefore I request you to kindly reimburse the excess amount charged from me at the earliest.

Sincerely,

Sanjay Kumar Tiwari
New Delhi

To
The Office Head / In charge
Airtel Corporate Office,
H-5/12, Qutab Ambience, Mehrauli
New Delhi - 110 030

Copy to:

1. Shri Sunil Bharti Mittal, CEO, Bharti Airtel

2. The chairman, Telephone Regulatory Authority of India
Mahanagar Doorsanchar Bhawan, Jawaharlal Nehru Marg, (Old Minto Road) New Delhi

Airtel — Broadband free recharge not happening

Hello Sir,

I have an Airtel One 799 broadband plan for my tel no.[protected]. I am supposed to get a 100 rupee free recharge on my mobile [protected] every month per the plan. This is however not happening since the last five months.

I have raised about six tickets which your customer service representatives are closing down without investigating or resolving the case, but just to meet their SLAs. If the recharge is happening I expect an SMS every month to that effect. The last such SMS was in Dec 2009 and now it is Mar 2009.

Would appreciate you looking into the matter.

Thank you,
Indukuri S Vinod Varma