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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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A
akandasa
May 5, 2010
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Address: Chennai, Tamil Nadu

Last Month I re-charged for Rs. 500 on my account. Within a couple of weeks received a SMS saying amount is low and askd to recharge. When I looked at the statement within three days after the last recharge they've deducted around approx. Rs.275 saying subscribed to some channels. Those channels are not subscribed my nor watched by me. reached the customer care for than 10 times, every time the call will get disconnected when they say that they'll look at the account or when they're not able to answer my question. Wrote couple of mails to [protected]@airtel.in but no response. Even today I called up and spoke to Prabhakar but got disconnected as usual.

The statement for the creadit amount shows date in 2009. Not sure what it is? Below are the entries on the statement

17/03/2010 NORMAL NRC Ten Sports 6M Nov-09 NRC 82.73
16/03/2010 NORMAL NRC Music Plus Aug-09( Upfront NRC Rs. 27.58) NRC 27.58
16/03/2010 NORMAL NRC Mega sports Oct-09 NRC 82.73
15/03/2010 NORMAL NRC Set Max 3months Mar-10 (Upfront NRC Rs. 55.15) NRC 55.15
Aug 13, 2020
Complaint marked as Resolved 
Dear Sir, My self Janmejaya Sahu, [protected], Mob-[protected], I have recharge Rs-150/- (100+50) The 16 digit Pin -[protected], [protected]. So kindly recharge my account.I have allready on my setup box.Thanks.
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    Piyush Virulkar
    from Mumbai, Maharashtra
    May 5, 2010
    Resolved
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    Address: Nagpur, Maharashtra

    My name is Piyush Virulkar. I live in Nagpur in Ladikar Lay Out, Manewada road. I am the consumer of Airtel company for Mobile service. But from last 5 to 6 days I am facing many problems regarding coverage at my home. I called their customer care 2-3 times but they either cut my call or say that "The problem will be solved in 4 hours" but no such actions are taken from their side. I am lots of problems that i cant make calls or message some one from mu home. Earlier there used to be coverage at my home bur from last week or so this problem is occuring. Please help me as qiuck as possible my email id is [protected]@rediffmail.com
    Aug 13, 2020
    Complaint marked as Resolved 
    My name is aditya rathi. I live in Nagpur in Ramdaspeth. I am the consumer of Airtel company for Mobile service. But from last 5 to 6 days I am facing many problems regarding coverage at my home. I called their customer care 2-3 times but they either cut my call or say that "The problem will be solved in 4 hours" but no such actions are taken from their side. i cant make calls or message some one from my home. Earlier there used to be coverage at my home bur from last week or so this problem is occuring. Please help me as qiuck as possible my email id is [protected]@gmail.com
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      C
      chandran_tce
      from Chennai, Tamil Nadu
      May 5, 2010
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      Address: Chennai, Tamil Nadu

      Dear Sir,

      I was using Airtel number [protected]. I conducted airtel-121 to activate the services (Airtel-Airtel 10 paise and local SMS free service), and the airtel customer care executive told me that it wil be activated in 24 hours and i got SMS also to my mobile. This happened in the DEC-09 bill cycle. But the requested service was not activated on that number and the bill was generated wrongly for DEC-09 and JAN-10. I didnt check the bill details for DEC-09 and made the payment but i found this problem in JAN-10 bill cycle and communicated the same with Airtel. They told me that they will solve the issue. But they have not solved the issue and and they didnt give any discount. I was not at all intimated about the status of it. When i communicate airtle, everytime a new person picking up the phone and i have to explain the complete scenario. but no action taken yet. The person told me that discount has been given. When ask for the split-up they dont provide me the split up. And they just ask me to make the payment. Please look into this issue and solve it. My e-mail address [protected]@yahoo.co.in
      Aug 13, 2020
      Complaint marked as Resolved 
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        S
        shali58
        from Noida, Uttar Pradesh
        May 5, 2010
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        Address: Pune, Maharashtra

        Hi,

        I got message from Airtel 54321 stating that "Thanks for downloading Value+Pack" from Airtel. You have been charged Rs.15.

        Now I had not contacted Airtel for any Value pack, neither did I download anything. Then why have I got this message?

        I tried calling airtel Customer care thrice since yesterday evening and when I dial for English, I end up talking to Customer care representative who talks in Hindi. And when I asked them, they say their system does not show any details of the Value pack added on my number and the are unable to provide a solution for it and just hook up...

        Regards,
        Airtel Subscriber
        Aug 13, 2020
        Complaint marked as Resolved 
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          D
          deepakt45
          from Kolkata, West Bengal
          May 5, 2010
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          Address: Gurgaon, Haryana

          Hai sir
          Iam sorry to say its very Shameful for PF office gurgaon Branch i submitted my pf format in Aug2009 still already its take 8 months and after i get settled status report in March 2010 but its 1 month ago after all currently i cant get my money in my account and if i go to check whats the reason they cant be give any satisfaction feedback they have only excuses every time.

          please i request to you please verify my case.kindly do the needful.
          Form No. 29111399, 29111400
          PF No. HR/10693
          Emp No. 12182
          Cheque no. 500619, 550094
          Contact no. [protected]
          Aug 13, 2020
          Complaint marked as Resolved 

          Bharti Airtel Ltd. — not received money in Account

          Dear sir,

          I am Deepak Thomas from Gurgaon. Ex-employee of Bharti Airtel Ltd. I submited my PF form on August 2009. After eight months I got my PF Status its cleared at march 29th 2010. But still 25 days i didn't get money in my account.
          kindly do the needful.
          Details are below:

          form No. 29111399, 29111400
          PF No. HR/10693
          Emp No. 12182
          Cheque no. 500619, 550094
          Contact no. [protected]

          Bharti Airtel Ltd. — not receiving the money in account

          Dear Sir ,

          i applied for withdrawal of my Provident Fund amount Augest 2009 and till date neither I have received any update from the PF Office nor the amount has been transfered to my account. It is almost 9 months.
          Please help me out.
          Form no.[protected],29111400
          Est . code- HR/ 10693
          Employee no.-12182
          PT No.-GGN10/[protected],GG10/[protected]
          Cheque no.-500619,550094
          Deepak thomas contact no,.[protected]
          Dear sir,

          I am Deepak Thomas from Gurgaon. Ex-employee of Bharti Airtel Services Ltd. I submited my PF form on August 2009. After eight months I got my PF Status its cleared at march 29th 2010. But still 25 days i didn't get money in my account.
          kindly do the needful.
          Details are below:

          form No. 29111399, 29111400
          PF No. HR/10693
          Emp No. 12182
          Cheque no. 500619, 550094
          Contact no. [protected]
          Sir/Mam,
          My self pardeep and my no. is [protected].
          am 7-8 years old customer.am appriciate ur network connectivity.

          But Suddenly on 29th april 2010 my connection get disconnect without any intimation or any thing else..
          i have regularly called in custumer care but they told we have not any record regarding this no..
          So I want to know what is the exact problem and why it is showing invalid from 29th april 2010. Now my No. is not working. and what should i do and please kindly take earliest action..
          Because am facing my bussiness loss due to this problem.Please contect immideatly or reply..
          My other contact no is [protected].
          Email [protected]@yahoo.co.in
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            V
            vk190
            from Vadodara, Gujarat
            May 4, 2010
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            Address: Ludhiana, Punjab

            Airtel Digital TV Customer ID [protected]
            Complaint No. 2595301 Dated 1 May 2010
            Complain Sighnal Locked Error Code B 0001
            Not Working Since 30th April 2010
            Called Custormer Care Seven times at Diff Times
            Talked to three Supervisours
            Send 3 Mail to [protected]@airtel.in
            Called Local ASM Ludhiana 8 Times
            Result Till Now 5th May 10 Set Top Box not working
            Aug 13, 2020
            Complaint marked as Resolved 
            Customer ID [protected]
            problem - signal block/loss/ lock since morning.
            trying customer care since morning but to response.

            dear tell me one thing. I always recharge my account on time, i have ultra pack activated.I am paying 350+ rupees to you every month. just tell me whwt wrong i have done to face problems from you people again and again.?

            kindly do something
            Airtel digital TV.. very bad service. I am complaining since 3rd November 2010. called 10times... still problem is not solved till 11th November 2010...

            Airtel customer service asked me to call[protected] and I called, some ladies picking the call and they are manner less and so rude. they don't know how to speak with the customers.
            This is the first time I have experienced such a bad customer service from Airtel.
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              A
              arunjimishra
              from Gurgaon, Haryana
              May 4, 2010
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              Address: Sagar, Madhya Pradesh

              I am Arun Mishra, I am regularly using the post paid mobile services of Barti Airtel Ltd. since December 2005. My Mobile No. is [protected]. On 1st April 2010 I requested the costumer care officer on toll free no. for the change of my tarif paln to Happy 150 plan from delight 225. I also requested for free used of SMS on the basis of fixed monthly charges and free 4000 min talk time on the basis of fixed charges of Rs. 249. I also requested to activate Rs. 98/- per month plan for GPRS. Out of all these requests only 4000 min free talk time plan topup is activate on my no along with new tarif plan. I was assured for activation of new plan on my no according to my request through sms on 3rd April 2010. When I received the Bill this month, I learned that I have been charged Rs. 221 and Rs. 35 twice in my bill, further I learned that the double charge is for the bill period of 02/05/2010 to 01/06/2010. Apart from this I have been also charged Rs. 249/- for the period 02/05/2010 to 01/06/2010 for GPRS usage fixed charges.

              I want to bring to your notice that when I am availing post paid services, how can the service provider charge the amount in one month advance. this is pre- paid charge of amount.

              Kindly provide me the justice and suggest Bharti Airtel to reverse the charges charged in advance in my bill.

              Regards,

              Arun Mihsra
              [protected]
              [protected]@gmail.com
              Aug 13, 2020
              Complaint marked as Resolved 
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                S
                saurabhfromidbi
                from New Delhi, Delhi
                May 4, 2010
                Resolved
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                Resolved

                Address: East Delhi, Delhi

                hi all,
                I've applied for 3 times to have an airtel broadband connection and got calls from [protected]. While every time the tele caller executive told me that she wud give my contact details to the concerned sales executive, surprisingly enough i never got any of the call.
                Last day i.e.[protected] i again got the call from same number,and this time the caller introduced herself as Ms. Bharti, and when i told that i've already done these formalities_giving mibile no, address, email id, name_on web site, she affirmed me that within 24hrs things wud be ok.
                I also checked through airtel website that my present residential address is under their coverage area.
                I just wanna know, if airtel can't provide me broadband then i started expliring others like sify,mtnl etc...
                Regds
                Saurabh Singh
                [protected]
                A-162, Sai Bhawan,
                Fourth floor
                Shakarpur, ND-110092

                [protected]
                Aug 13, 2020
                Complaint marked as Resolved 
                i had applied for a new connection of airtel broadband about 20 days ago and an executive named ubaid came to my home ad took my documents but i didnt gave me any reply for a week then one day some wiring man came and wired the connection and told me that some technical people would come and start up my connection then i called up ubaid and told him about that he told me that he was not well and gave me the contact number of mr mukesh patel his team leader he told me that it would take barely a day or two now it has been almost 10 days they both are not picking up my call when i went to the airtel office those people told me to contact them but they are not replying can anyone please tell me what to do
                i am book airtel broadband 11/06/2009 from no. 1764563 receipt no. 711685 amount cash ad. 2100 ph. [protected] [protected]

                please help

                airtelbroadband — new broadband connection

                hi
                i have been subscribing to your website for the past 15 days and given the name,my phone number and all the details but none of your customer care has given the response in regard to the new airtel broadband conenction so please inform the customer care to give response to the customers who have subscribed
                thnx...finally meeting with sales exe dine..dox given, chq given hope to get n enjoy 4mbps plan from next week..
                I applied for a new Airtel Broadband connection on 25-Apr-2010. Enrollment SEY No. HY246596. Installation charges was collected from me. All documents were provided and formalities finished. Verfication call was duely attended by me. Waited and waited but go no call from anyone. Called on the same number from where i got the verification request, said everthing is fine, he will get back to me. In vain. Called on representative's number, he said that application is denied. I said DP is in front of my house. He said "Its still not possible" without explaining anything and spoke rudely to me in return ?? I was confused. I asked about my money. He said that a cheque will be sent after 15 days?? I asked why so late, application says it will take only 7 days to take action. He did not reply anything. Till date 13-Apr-2010 (18 days) not heard from anyone about the denial of connection or a cheque. If connection was not possible, why keeping my money for so much time?

                I guess this is called taking someone's money, cheating and not returning back.

                email id is [protected]@yahoo.co.in
                Hyderabad

                Airtel Broadband — Regarding new connection

                I have applied a new connection on[protected] in Ramapuram. At that time the Airtel Representative told me that I will get connection with in 2-3 days but when I doesn't got connection I called him again then I got a reply that It will take 2 to 3 days more. Now its more than 25 days still i haven't got the connection.
                My details are as follows:
                Applied on:[protected]
                SEF No. CH: 1055779
                FSO Code:DS2156005
                FSO Name: J.Nanesh[protected],[protected]
                Area: Ramapuram
                Even i too have the same problem

                AirTel — Airtel Broadband New connection

                Hi Sir,

                I have given money to Airtel executive on 12th November, 2010. Airtel broadbond application number 183199. He promised that, on 15th Nov, you will receive a connection. I called on 16th Nov to Airtel helpline, they said the application has not been updated in database. They again updated next 3days i.e., 19th Nov, 2010. I was calling daily to airtel help line. Please take an high priority.


                Thanks & Best Regards,
                Rajendra Prasad Aitha
                Bangalore
                Hi,

                This is Chandrashekar from the below mentioned address, I have requested for a broadband connection from Airtel, Agent name called Ravi Kumar has took all documents on 16th Dec, 2010 and he said form will be logged in immediately and connection will be installed on 20th Dec, but later when I called he responded there is some line issue and it will take 1 more day, but till now there is no response, kindly look into this issue and fix it ASAP.

                Address
                Chandrashekar
                #436 1st Floor
                1 C cross, 8th Block
                Kormangala Layout, Bangalore -95

                Will be waiting for your response

                Thanks,
                Chandrashekar

                Airtel Broadband — Airtel Broadband New Connection

                To whomsoever it may concern

                Application no: CH-1187910

                One of my friend told that Airtel is giving good service and that makes me to think for a connection in the place of BSNL. I have made my booking July 14,2011 and was promised that i will be getting the connection by 25th July. But till today I have not get the connection. All the cable and wiring works have been completed in couple of days yet no connection. Your representative Mr. Rahman (his contact number: [protected]) had interacted with me in the beginning and my attempt to contact him was failure for the past 3 weeks. Then I was able to reach Mr. Ashok ( contact number :[protected]) and he updated me with a story for allotment of phone number and he promised me that the connection will be given before the end of August 06,2011. August 08,2011 has been reached and I have not get my connection nor a courtesy call from your representative for the delay.


                Give me an answer to my simple question. ARE YOU GOING TO GIVE THE CONNECTION TO ME OR NOT? I do not want to hear any more stories. Hope you understand what I mean. Is this the way you are giving new connection. After paying the amount for the connection, you are expecting that the customer should beg for the connection?


                For any clarification, please feel free to call me @[protected]

                Regards
                Abilash
                Dear Mr. Rakesh Ranga

                Just giving some acknowledgement will not resolve.You have to interact with the person who works on the issues.

                Today an interesting thing happend. My complaint reference number 2418056 has been closed because as per the message which you sent to me that the issue has been resolved. I do not know which issue he refers. If he refers about the new connection to my home, it is not completed and I did not get the connection yet.

                When I spoke to your representative Mr.Manikandan[protected], he updated me that he cannot assure when he could give the conenction and reason he mentions as "techincal back end problem". he said he cannot resolve the issue and he will repay the amount.

                Now tell me, what is the action you had taken for the past 10 days. As per your mail, it is noting the complaint... and will not do any action. Is this your motto
                Dear Rakesh Ranga,

                What your addressing here is complete non sense. If my number is not reachable how in world your customer care executives are calling me. Even last week from your appellate office division called me. As you say if my number is not contactable how the communications are happening right now. Atleast cant you people check your database or past history of the customer before making such non sense claim????

                Neither your people are resolving my issue nor accepting your failure to provide the connection to me. is there any intention for you people to give the connection or simply drag the issue...???

                Regards
                Abilash

                Airtel Broadband — NO NEW CONNECTION

                i had booked a broadband and fixedline connection online on 4th october by paying rs.500 online through my debit card.The necessary documents were collected on the 6th from my house.Till 12th i got no response from your side so i registered a complaint with the customer care with complaint no.5551202..now the customer care are saying that they have no record of my transaction and coLlection of documents..my application no.is ONDELHI00004685 AND TRANSACTION NO.[protected].PLEASE DO HELP ME ....OR REFUND MY MONEY
                Hi , I have subscribed for a new Airtel broadband connection on the 12th of March 2012 .. i was promised the connection within 3 working days .. it has been a week and the connection has still not been installed .. I have visited the Airtel consumer store several times over the last week. The Airtel Employees have been promising the connection everyday but no such luck yet .. Everyday the same response is provided that they would connect the connection by the end of the day but so far nobody has called or provided any response regarding the connection . I have wasted a lot of time and several calls regarding the same .. i was under the impression that Airtel had good customer support but it is pathetic these days .

                Regards
                Amith Pai
                I enquired with Airtel regarding a new Wi-Fi Broadband connection for my house. The service agent from Airtel says that the port in your building is full. You have to arrange for 3-4 people to install a new port at your building. Whn I enquired regarding this in customer care, they said the service agent cannot say this. We will look into this matter in priority. But have never heard again both from Airtel abd from it's service agent.
                This is one of the very irritatating and stupid reason given by an Internet service provider. Never expected this from Airtel.
                I have sent an mail to care.[protected]@airtel.in
                Kindly suggest, what else I can do.

                Thanks in advance.
                Abhishek Tripathi
                my name is bharat maloo I have applied for new connection Last 30 days before But still I have not get Connection. I have also Paid Money To your Sales Executive. Plz tack Action fast
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                  I
                  isha goyal
                  from Jammu, Jammu and Kashmir
                  May 4, 2010
                  Resolved
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                  Resolved

                  Address: Chandigarh

                  A request was given to activate a duplicate sim([protected]) to sector 35 chandigarh branch in morning at 10 am. But despite of repeated follow ups and calls the number is not activated even after 12 hours of the compliant. We have talked to Deepa, the concerned employee at [protected] but she was very rude and put all the blame on systems and disconnected the phone call without even bothering to reply back the customer properly.
                  highly dissatisfied with the services of airtel.
                  Aug 13, 2020
                  Complaint marked as Resolved 

                  E.A.A.S Lottery — E.A.A.S Lottery Complaint please help me

                  Sir...
                  I have reserved this mail and i cannot under stand this information is true or false ..to please help me.. and following correctly detail to anyone send me...


                  E.A.A.S Lottery Headquarters,
                  Euro - Afro Asia Sweepstakes Lottery Inc.
                  Customer Service, 580 N.Tenth Street, Sacramento, CA 85914,
                  Telephone : +[protected].
                  An Affiliate of Charity International.
                  Arena Complex Km 18 Route de Rufisque,
                  I.P.P Award Department,
                  Amsterdam Holland.


                  Dear Sir / Madam,

                  We happily announce to you the draw of 2008 Euro-Afro Asia Sweepstakes Lottery International Program held on 19th January, 2009 in Amsterdam - Holland. Your e-mail address attached to ticket number:[protected]G20 with serial number: 256-678, and draw lucky number:[protected] which subsequently won you lottery in the 2nd category of file number: FA 2507U-ID. Batch Number: 0587-B, Reference Number: O7-OR-45, You have therefore been approved to claim a total sum of €250, 000.00 ( Two Hundred and Fifty Thousand Euro ) in Cheque.

                  All participants in this lottery program were selected randomly through a computer ballot system, drawn from 85.000.000 individual email addresses from all search engines.Your e-mail address was picked by the automated computer ballot system, which has been programed for this random selection. This has eventually qualified you for the Winning. This promotional program takes place annually, and is promoted and sponsored by eminent personalities, Sultan of Brunei, Bill Gates of Microsoft Inc. With the support of European corporate companies and organizations to encourage the use of Internet and computers worldwide.

                  Please note that your lucky winning number falls within our Asian representative's booklet in JAKARTA INDONESIA as indicated in your file number: FA 2507U-ID. In view of this, your €250, 000.00 Cheque would be released to you by Our Asian Fiduciary Agent, Our Asian Fiduciary Agent will immediately commence the process to facilitate the release of your Cheque as soon as you contact Barrister Muhammed Almustapha office in Jakarta Indonesia.

                  Please contact Barrister MUHAMMED ALMUSTAPHA in Jakarta Indonesia for your claim with the following details below to enable the speedy evaluation and processing of your winning.


                  1 Name. 2 Home address. 3 Telephone number. 4 Age and occupation. 5 Ticket number. 6 Serial number. 7 File number. 8 Draw number.


                  BARRISTER MUHAMMED AL MUSTAPHA .ESQ.
                  E.A.A.S Inc. ASIAN FIDUCIARY AGENT
                  Email : [protected]@hotmail.com .
                  Telephone: +[protected].


                  For security purposes and clarity we advice that you keep your winning informations confidential, and not to be disclosed to anyone until your claim have been fully processed and your winning Cheque delivered to you. BE WARNED!

                  Your winning details can only be released to your fiduciary agent who will commence the process of your winning, This is to avoid wrong and double claim, it is also part of our security protocol to avoid unwarranted abuse of this program by some unscrupulous element.You are requested to contact Our Asian Fiduciary Agent in Jakarta Indonesia for your claim.Please note that all winnings must be claimed not later than one month after the date of this winning notification.In order to avoid unnecessary delays and complications make sure that your winning details are quoted correctly in all correspondence.

                  We advice that you adhere strictly to these procedures to avoid disqualifications and subsequent cancellation.The above detailed information will be absolutely necessary to facilitate the process of your winning Cheque.Once again! please Note that this winning is valid for one month and failure to issue claims after this period, your Cheque will be automatically void.

                  Congratulations!

                  DR. Mrs. Gloria Hilton.
                  Lottery Zonal co-ordinator.
                  E.A.A.S. Inc. HEADQUARTERS .
                  Sir...
                  I have reserved this mail and i cannot under stand this information is true or false ..to please help me.. and following correctly detail to anyone send me...
                  i received the same notice, i response and even call barrister but when they ask 480euro i just decided to forget about the email.JUST A SCAM
                  sirI have received this mail i cannot understand this information is true or false. to help me and following corrctly details to any one send me
                  Sir,
                  i have recieved a mail about winning a lottery please help me know is it true ...

                  Airtel Prepaid Connection — connection not activated despite repeated requests with Airtel Customer Care

                  I had taken a post paid Airtel connection, which I got conveerted to Pre paid connection, butthe connection has not been activated despite repeated requests with Airtel Customer Care.
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                    Biswajit Mohinta
                    from Kolkata, West Bengal
                    May 4, 2010
                    Resolved
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                    Resolved

                    WORST POSSIBLE SERVICE

                    After a short spell of rains and thunderstorm day before yesterday (3/5/'10) evening my Airtel DTH sgnal went off and I am suffering for last around 48 hrs.I tried to contact the tolled and tolled free nos on 3rd evening but when it came to speaking to customer care it went blank and sometimes kept on ringing.Finally,I managed to get the line at around 7.30 am on 4/5/'10 and what a 'good morning, I had .A lady on the other...
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                    Vikas Choudhary
                    from Mumbai, Maharashtra
                    May 4, 2010
                    Resolved
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                    Resolved

                    Address: Bhilwara, Rajasthan

                    I Vikas Choudhary resident of Bhilwara is using Airtel connection and my no. is [protected].I had requested the service provider for Do Not Disturb service on my mobile number to avoid disturbance from business promotors.

                    I feel sorry to say that no action has been taken by Airtel against my request and I am being disturbed by SMS from TM-Ar_Se regularly. Inspite of my repeated request to Airtel to make arrangements to stop business promotional SMS or Call to my number no action has been taken.

                    I beg your goodself to take action against Airtel the service provider and oblige.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    i was running this number [protected] from last 6 (six) years., suddenly from Saturday 08.05.2010 after 2 pm my incoming & outgoing facility terminated, i rush to the digital electronics(local air tel distributor), they all misguide me for 2-3 hours and at last 8.30 they told me that u must submitted your id proof with us by Saturday, now its not possible to continue this mobile number service, i present my id proof and address proof with original documents, but all is vain,
                    now i request you if possible please provide the same number to me bcoz i make so many contacts from this numbers.

                    --
                    Thanx & Regards,
                    Manoj Lathi,
                    Angel Broking,
                    Bhilwara (Raj.)

                    [protected]
                    [protected]
                    [protected]
                    [protected]
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                      M
                      moneela
                      from Bengaluru, Karnataka
                      May 4, 2010
                      Resolved
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                      Resolved

                      Address: Bangalore, Karnataka

                      I have been a customer of Airel since 2005. According to Airtel record my ststus is "platinum". My average biling per month Airtel has been around 35,000.

                      The blackberry id "raj.[protected]@airtel.blackberry.com" was allocated to me when I took my connection with Airtel. Airtel allocated this id to someone else while I was still using your service. Somebody has manipulated my overseas clients and duped them for USD 50,000.00 by sending an email from my black berry id. The money was transferred using Western Union. My clients are seeking compensation for the money lost. I have since then disconnected my service with airtel as they are not taking any responsibility. my number at that point was [protected]. please help!!
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      Airtel Mobile — Blackberry Fraud

                      I have been a customer of Airel since 2005. According to Airtel record my ststus is "platinum". My average biling per month Airtel has been around 35,000.

                      The blackberry id "raj.[protected]@airtel.blackberry.com" was allocated to me when I took my connection with Airtel. Airtel allocated this id to someone else while I was still using your service. Somebody has manipulated my overseas clients and duped them for USD 50,000.00 by sending an email from my black berry id. The money was transferred using Western Union. My clients are seeking compensation for the money lost. I have since then disconnected my service with airtel as they are not taking any responsibility. my number at that point was [protected]. please help!!
                      Airtel has become one of the worst Indian companies. I was also a customer of Airtel Mobile/Broband/DTH, and the service offerings are getting worse each day. In US this company would having been paying fines to the customers because of the services and the way they respond.

                      For Blackberrry services they charge a good amount compared to AIRCEL and RELIANCE. I too have disconnected BB services from Airtel.

                      My Rated for Airtel: WORST. They dupe people.

                      Blackberry — Fraud Email

                      Dear Sir

                      I received a Email on 26th April 2012 stating that
                      Your email has been selected by the RIM and Blackberry Families for a grant award worth of 1,000,000.00 GBP for this year 2012 award. Your email address was selected during our random email balloting for the BLACKBERRY® SMARTPHONE RIM and if you receive this notification it means that you are a lucky beneficiary of our BLACKBERRY® SMARTPHONE RIM grant award. The BLACKBERRY®RIM authorities has decided to give this award to 15 beneficiaries from all over the world to help facilitate and improve the standard of living to the Commission on the Limits of the Continental Shelf for developing. This grant is been aided by the BLACKBERRY®RIM development programme and the United Kingdom trust funds for human security. Your BLACKBERRY®RIM grant pin number is (RIM-/27456/12)---etc.etc.

                      Stated to have been issued by Mr Mark Cole.
                      (BLACKBERRY® SMARTPHONE SECRETARY GENERAL)
                      Evidently it is fraud mail with an intention to cheat customer. Please investigate and take action.
                      U.N Singh
                      Email ID [protected]@yahoo.co.in
                      I am using my email id on blackberry. yesterday i changed my email password on my laptop and trying to change the same on my blackberry but its not accepted. Since then frequently i am calling to the blackberry help line but nobody is helping. If it will be continue, i will loose my business and your services will be responsible for that.I am so frustrated. Please suggest me where i have to complaint or talk to ...
                      Dr Dushyant Mishra
                      [protected]
                      This Rajsharma is a fraudster that Australian Tax office and Federal police are chasing for having stolen close to 30 million AUD from large number of investors through a scam operated by him and an accountant called Nancy Keep. He has laundered that money into overseas banks through fake commodity trading.

                      He ran away from Australia and lived in Bangalore for sometime. Ex employee of Infosys. He has ruined lives of many people back in Melbourne

                      He essentially ran a Ponzi scheme and took away large amounts of money over 8 years of time. If anyone knows his whereabouts in India or in UAE, please contact ASIC or ATO using their website links.

                      We also believe that he has tried to run many businesses to dupe investors in India

                      K Carmody

                      ATO- Brisbane
                      Australia
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                        M
                        mr.nitin parab
                        from Mumbai, Maharashtra
                        May 4, 2010
                        Resolved
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                        Address: Mumbai Suburban, Maharashtra

                        I HAD PURCHASED AIRTEL DTH SERVICES ON 25/10/2009 VIDE ONE OF THE DEALER (MR.VINEET) . THIS CONTACT WAS OBTAINED FROM AIRTEL DTH SITE. WE PAID HIM RS.3510/- BY CASH FOR THE ONE YEAR PACK ALONG WITH MUSIC PACK .WE PREFERRED AIRTEL TO OTHER DTH AS AIRTEL HAD WORLD SPACE WHICH HAS STOPPED WORKING NOW.AFTER A MONTH WE RECD A CALL SAYING YOUR BALANCE IS NEGATIVE PL REFILL.TWO DAYS I WAS BEHIND THE DEALER & VARIOUS AIRTEL OFFICES & NOS WASTING MY TIME & MONEY TO TELL THAT I HAVE PAID FOR A YEAR. AFTER ASSURANCE FROM THE DEALER THAT HE WILL LOOK INTO THE MATTER AFTER 3-4 DAYS THE CONNECTION WAS REVIVED.THE DEALER TOLD US TO IGNORE NEGATIVE BALANCE MESSAGES .TODAY IN THE MORNING I RECD A CALL SAYING THAT MY BAL IS NEGATIVE.THE SAME HISTORY WAS TOLD TO HIM ,BUT HE TOLD US THAT REFILLING WAS FOR 5 MONTHS ONLY.AFTER THAT TILL NOW MY WIFE & SON HAVE BEEN CONTACTING VARIOUS AIRTEL PERSONNELS WHO ARE GIVING THE SAME ANSWER & ASKING FOR DEALERS DETAILS.I HAVE ONLY HIS MOBILE NO ([protected]) WHICH IS SWITCHED OFF.AFTER VARIOUS FOLLOW UPS WITH NODAL OFFICER ,WE HAVE RECD A MAIL YESTERDAY REFUSING THAT I HAD PAID RS. 3510/- & THAT ONLY RS.1750/- WAS RECD BY THEM. THE AGENTS MOBILE IS SWITCHED OFF FOR LAST 2 MONTHS & I HAVE SENT THE COPIES OF SUBSCRIPTION TO AIRTEL NODAL OFFICER.HE SAYS THEY DO NOT HAVE ANY DETAILS OF THE AGENTS 7 TOLD US TO PROVIDE HIS ADDRESS.HOW DO I PROVIDE HIM WITH THEIR AGENTS ADDRESS?..WHY WOULD WE TAKE HIS OFFICE ADDRESS WHEN HE GIVES YOUR NO & TELLS ME TO CONTACT AIRTEL FOR FURTHER QUERIES?.IT WAS MY MISTAKE THAT I THOUGHT AIRTEL GIVES GOOD SERVICE ,& MUST HAVE APPOINTED DEALERS AFTER DUE VERIFICATION.IF THEY DONT HAVE THEIR DEALERS DETAIL THAN HOW TO EXPECT A CUSTOMER TO HAVE DEALERS DETAIL.ALSO THE MUSIC PACK IS NOT WORKING,WORLD SPACE IS CLOSED.THE CLARITY IS VERY POOR..
                        I REQUESTED THEM TO IMMEDIATELY REFUND MY FULL AMT WITHIN 4 DAYS OR ELSE I WILL TAKE THE MATTER TO CONSUMER FORUM & THATI AM NOT INTERESTED IN CONTINUATION OF THEIR HORRIBLE SERVICES.MANY SUCH COMPLAINTS ARE LOGGED ON THE BLOCK REGARDING AIRTEL DTH. PL HELP ME.

                        MR.NITIN PARAB
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          S
                          swagatika
                          from Bengaluru, Karnataka
                          May 4, 2010
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka

                          Delay in the Airtel DTH connection.it has been now nearly 4 days , that i havent recieved any call from the engineer.


                          Customer compliant number abruptly closed with a message " successfully resolved engineer related problem "


                          Many time I have called to customer care, no proper response accept for one statement " Sorry maam , it will be done by today evening ".

                          I have been hearing this past 4 days. very bad customer service response.
                          Aug 13, 2020
                          Complaint marked as Resolved 
                          Hi



                          I have taken your DTH connection and my customer ID is [protected].

                          I have shifted to my new house so want to reinstall DTH connection.

                          I have complained many times through mail and call, its has been about one month I am facing problem but no body come to install .



                          My new complain number I have logged today is 6003431.



                          Please help me so that your people will come and install immediately.



                          Thanks & Regards

                          Anish Das
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                            Danny David
                            from Bengaluru, Karnataka
                            May 3, 2010
                            Resolved
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                            Resolved

                            Address: Karnataka

                            Hi,

                            I am sorry to inform you that I m unhappy with the Broadband services provided to me by Airtel.
                            I stay in Maruthi Nagar (BTM 1st stage).I always face frequent disconnection in my net connection.Most of the time it gets disconnected when am doing some important work.I have raised complaints regarding the same many times in the last 3 months. Everytime some rep. would walk into my place and say everything is working fine from your end and needs to check the box kept outside.I get the net working for some time and again the same issue.

                            Even the customer care person do not know how to behave with the customers.Instead o[censored]nderstanding what the customers problem is they are more interested in 'Shouting at' the customer. Mr Bharath P is a classic example for this (Ref: Complaint No:[protected]/May 3rd).On May 1st I had raised the same complaint and was shocked to know on May 3rd that there was no such complaint logged (What a service !!!! )

                            I want a permanent solution for the frequent disconnections that am facing.Hope I wont have to interact with people like Bharath P again.If this time I don't get a better service then I would have to look for some other better service providers.

                            Regards.
                            Danny David.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Dear Sir,

                            This is complain to you our Broadband (Modem ) not properly work for long time.

                            Customer Name :- Consultants Combine Pvt. Ltd.
                            Address :- 73/13 Palm Avenue, Kolkata - 700 019
                            Ph. :[protected]
                            Artel No.[protected]
                            Account No.[protected]
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                              G
                              gandhinilesh
                              from Mumbai, Maharashtra
                              May 3, 2010
                              Resolved
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                              Resolved

                              Address: Gujarat

                              Dear Sir
                              This is to inform u that i have purchased DTH -Airtel Digital TV from Local agency - Surat on 1/5/2010 it has been installed at my home on 2/5/2010 at 10:00AM till now it has not been started programm i have already contact customer service department of Airtel DTH services.But they are not givning me saisfaction response as i want from them.they dont know how to speak with a customer as i am also a Sr Customer care executive in reputed company so i knw what responsibilty should have a customer executive.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                9
                                9849467875
                                from Pune, Maharashtra
                                May 3, 2010
                                Resolved
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                                Resolved

                                Address: West Godavari, Andhra Pradesh

                                Nenu Dt. 28.03.10na Airtel Demo Local Pointlo theesukunnanu aithe naatinundi. inthavaraku "DEMO CUSTMERCARE" ku call velladam ledu. ee vishayam meeda dealer nu adiginappudu saraina samadanam ivvadamledu. super stackist kuda athanitho kummakku ayee naa problem nu solve chayyakunad time gadipesthunnaru. deenipai em cheyyalo theliyadam ledu. "please help me [protected]"
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                i am purchase new airtel demo sim but no activated custemer care number and no activated airtel dth services so plz activated both services my airtel demo sim number is [protected]
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                                  A
                                  ajit kumar
                                  from Bengaluru, Karnataka
                                  May 2, 2010
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka

                                  Dear Sir..
                                  My name is ajith kumar and my airtel preapid number is [protected]..
                                  today i got a message from your customre service entre the subject was recharge rs 90 rs and get 9000 std or local seconds talk time ..i make a recarge from our retailer and i didnt get any balance..dedicate acount number 9 is showing isd balance is 90 rs..i dont wanrt isd balance so please take my complaint and make my account std balance...thanking you
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  Dear,
                                  Sir/Mam May No:[protected] from this no: not going out calls even not responding
                                  balance also from[protected], can u help what to do?
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                                    R
                                    rajiv_ccs
                                    from Bengaluru, Karnataka
                                    May 2, 2010
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    I purchased a LG LCD last month with that I got Airtel digital TV activation kit. I called Airtel digital TV toll free number and got my customer ID [protected]. I also recharged my digital TV account with Rs440 North Pack and this was confirmed to me by the Airtel digital TV customer care executive.

                                    Before, talking to the executive, I followed the IVR instructions, as per which, it asked for my “Activation Voucher” number. I entered that number and the IVR relayed the following information back to me after this I still kept calling the customer care number and when after almost 10 unsuccessful trials I got to speak with an executive, who told me that “your activation kit 16 digit numbers is already activated. However it is not reflecting in system”. They also confirmed that activation kit Sr no. [protected] is activated against my customer ID [protected]. Airtel digital TV customer care executive told me that they had already sent a mail to the concerned department to resolve the issue and activate the connection on high priority and that I will receive a call from them in the next 12 hours. This incident happened on the 28th of April and it is 2nd of May today, I haven’t received any call.

                                    I have been following-up with Airtel, since long time now and every time I call Airtel, I am told the same thing that the Concerned Department will get back to me, but the concerned department has not got in touch with me till now. I am still waiting for the activation and installation.

                                    Now, whenever I call the customer care number and explain the situation to the executives then they just put me on long hold or forward the call to somewhere else, and the call gets disconnect after some time and I don’t get to speak to anyone.

                                    This has happened for more than 20 times and is really annoying. Please help me in getting the connection.

                                    Rajiv Tiwari
                                    Phone – [protected]
                                    rajiv.[protected]@gmail.com
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    did anyone solved this issue?. i am alos a custome facing the same. really i spend my 2- 4 hours to talk with customer care for last one week. their poor responsability made me difficulties in all manner.

                                    Now, whenever I call the customer care number and explain the situation to the executives then they just put me on long hold or forward the call to somewhere else, and the call gets disconnect after some time and I don’t get to speak to anyone :-- this is 100% true as i am a experienced person on the same...

                                    thinking about to disconnet airtel...
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                                      S
                                      sarbole
                                      from Mumbai, Maharashtra
                                      May 1, 2010
                                      Resolved
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                                      Resolved

                                      Address: Gujarat

                                      i have brought one airtel top up card but its scrach no. is not showing properly my sr no of card is [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      i have brought one airtel top up card but its scrach no. is not showing properly my sr no of card is [protected]
                                      i bought a airtel top up card but its scrach no. is not showing properly my sr no. is [protected]
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