I am not getting reply inspite of 20 calls and repeated mails as under:
No REPLY RECEIVED YET Date[protected]
----- Original Message -----
From: rcbhavuk
To: [protected]@airtelindia.com
Sent: Thursday, November 15, 2007 5:37 PM
Subject: Fw: My problems and complaints, My Mobile No. [protected] with Add on number [protected]
Date[protected]
REMINDER-3
NO REPLY RECEIVD YET, DESPITE MY SEVERAL TELEPHONIC CALLS
R,C.BHAVUK
----- Original Message -----
From: rcbhavuk
To: [protected]@airtelindia.com
Sent: Monday, November 12, 2007 4:35 PM
Subject: Fw: My problems and complaints, My Mobile No. [protected] with Add on number [protected]
I have still not received the reply
----- Original Message -----
From: rcbhavuk
To: [protected]@airtelindia.com
Sent: Tuesday, November 06, 2007 4:40 PM
Subject: Fw: My problems and complaints, My Mobile No. [protected] with Add on number [protected]
Dear Sir
I have not heard anyting from you ,leave apart solving my problem
Thanks
----- Original Message -----
From: rcbhavuk
To: [protected]@airtelindia.com
Sent: Wednesday, October 31, 2007 11:07 AM
Subject: Fw: My problems and complaints, My Mobile No. [protected] with Add on number [protected]
To:
Dear Sir,
Sub: My problems and complaints
My Mobile No. [protected] with Add on number [protected]
I have got a complaint against your organization. I am one of the oldest customer but my problems are treated in a very perfunctorily way.
a) My mobile number is [protected] and there is a Add on number [protected].
b) I have opted for getting the bills by email. Although I am getting the detailed itemized bill for main phone number [protected] but I am not getting the detailed itemized bill for Add on number [protected]. For example if you refer my bill dated 23.10.2007, you may observe that the charges for principal number [protected] are Rs.1957.74 for which detailed itemized bills are given. Whereas, the charges for Add on number is [protected] is Rs.10,571.24 for which I have not been provided item wise bills.
2. I contacted three times to Customer Service Centre but they were unable to resolve this problem. One person had advised me to visit the website to get the details of the bills for Add on number [protected]. But finally he gave me a complaint number only and told that there is a technical problem.
3. One of your officers told me to visit Airtel office and submit a letter for segregation of these two numbers so that I can get separate detailed bills. However, your Gandhinagar Airtel office is totally ignorant about these matters and handled mu problem in a very shabby way and advised me that if I pay the Deposit amount then only they will accept the letter. My plea that I am the oldest customer but they seem to be least concerned with my status.
(4) A lady called me from Air tel but she was only advising me the complaint number . I repeatedly advised her that such reply is being heard by me three times and i am interested that a solution may be given to me
4. My Request:
a) Please advise how can I get the detailed itemized bill by email for Add on number [protected].
b) If you also suggest to segregate these two numbers then in view of my old connection will you agree to separate Add on bill however without any deposit.
As I am tired of interacting with you I suggest that you may please forward this complaint to your chairmain so that a correct reply may be received by me or else give me the email id of your chairmain
With regards,
R. C. Bhavuk
Aug 13, 2020
Complaint marked as Resolved
I have opted for Cug palnt offered by Airtel india.( I have taken 3 connections)
15 th request
kaushik wrote:
> THis to inform u that u are not replying a single mail nor u have
provided solution for my querries. Customer service is very poor from
AIRTEL INDIA.
>
> It is very ......... funny that u don't have any solution for
quieries nor u have answer.
>
> Kaushik Mehta
>
> kaushik wrote:
>
> > If nobody from Customer Care of AIRTEL india is unable to answer
my
> > querries then please provide me mail id of Mr Mittal CEO of Bhari
> > Airtel.
> >
> > Hope this will be replied by you.
> >
> > Kaushik Mehta
> >
> >
[protected][protected][protected][protected]
> >
> > Subject: [Fwd: [Fwd: [Fwd: [Fwd: [Fwd: [Fwd: [Fwd: Regading
Airtel Mobile Number
> > [protected]]]]]
> > Date: Fri, 28 Dec 2007 14:04:37 +0530
> > From: kaushik <[protected]@gnfc.in>
> > To: [protected]@airtelindia.com, [protected]@airtel.co.in, [protected]@airtelindia.co.in
> >
> > This to inform u that SIMCARD No[protected] was given to
on
> > payment of Rs 150 vide receipt NO 1413 of [censored]AL Communication
Bharuch,
> > ( [protected]) on 22.12.2007 with a confirmation that sail SIM
Card will
> > be activated / ( i can use my cell no[protected] withing 4
hours after
> > payment,.
> >
> > I paid the said amont and after so many personal tals with 121 .
more
> > than 10 mails which are attached herewith . and after further
visit to
> > [censored]al Communication (on 27.12.2007) I am not able to use the my
cell ,
> >
> > Pl suggest
> >
> > Today at 12.30 pm I have contacted [protected]. But unfortunately
I could
> > not receve any reply till now.
> >
> > Kaushik Mehta
> >
> >
[protected][protected][protected][protected]
> >
> > Subject: [Fwd: [Fwd: [Fwd: [Fwd: [Fwd: [Fwd: Regading Airtel
Mobile Number
> > [protected]]]]
> > Date: Wed, 26 Dec 2007 18:50:29 +0530
> > From: kaushik <[protected]@gnfc.in>
> > To: [protected]@airtelindia.com, [protected]@airtel.co.in, [protected]@airtelindia.co.in
> >
> > Everyday I am writing 3 mail and your company is replying that my
> > complain will be resolved within 24 hours ....
> >
> > Now what I can expect from AIRTEL.
> >
> > Please Consider this my leagal notice and I[censored] will not resolve
my
> > problem then I have approach COURT of LAW.
> >
> > Kaushik Mehta
> >
> >
[protected][protected][protected][protected]
> >
> > Subject: [Fwd: [Fwd: [Fwd: [Fwd: [Fwd: Regading Airtel Mobile
Number [protected]]]
> > Date: Wed, 26 Dec 2007 15:27:39 +0530
> > From: kaushik <[protected]@gnfc.in>
> > To: [protected]@airtelindia.com, [protected]@airtel.co.in, [protected]@airtelindia.co.in
> >
> > Your company is nither solving my problem nor replying... Nothing
is
> > heard from yrour side since last 90 hours.... U are informing
lead time
> > as 4 hours but when this 4 hours will be over??????
> >
> > Kaushik Mehta
> >
> >
[protected][protected][protected][protected]
> >
> > Subject: [Fwd: [Fwd: [Fwd: [Fwd: Regading Airtel Mobile Number
[protected]]
> > Date: Wed, 26 Dec 2007 10:18:25 +0530
> > From: kaushik <[protected]@gnfc.in>
> > To: [protected]@airtelindia.com, [protected]@airtel.co.in, [protected]@airtelindia.co.in
> >
> > I have recd your acknowledgement regarding my compalaint in which
it is
> > stated that my complaint will be resolved within 24 hours
> >
> > 24 hours has been passed but there is no communication from your
side
> >
> > May I know when your 24 hors limit is over
> >
> > Kaushik Mehta
> >
> >
[protected][protected][protected][protected]
> >
> > Subject: Re: [Fwd: [Fwd: [Fwd: Regading Airtel Mobile Number
[protected]
> > Date: Tue, 25 Dec 2007 10:31:19 +0530
> > From: kaushik <[protected]@gnfc.in>
> > To: [protected]@airtelindia.com, [protected]@airtel.co.in, [protected]@airtelindia.co.in
> > References: <47708E1D.[protected]@gnfc.in>
> >
> > kaushik wrote:
> >
> > > I am sending herewith mail sent by yesterday becoz your
customer care
> > > executive untruly replied me that your company has not received
my
> > > complaint.
> > >
> > > >From my each mail u can see the time and email address. I have
sent
> > > mails to the address which is mentioned in your all publicly
> > > advertisement and provided alongwith SIM card as well as
informed by 121
> > > as oral communication.
> > >
> > > Today I am informed that I have to send mail another mail id -
> > > '[protected]@airtel.co.in' . This mail ID u have never informed
before....
> > >
> > > I want to know the difference of 2 mail id . I presume
> > > [protected]@airtelindia.com is not replying so your execuitve has
informed
> > > another mail ID
> > >
> > > Can u say ... why I shold not approach court of law for not
replying or
> > > untruly behaviour from AIRTEL.. Your customer care executive
was wanted
> > > to prove that what I was mentioning was wrong .. She told me
that after
> > > 10.12.2007 (10 dec 2007) your company has not received any mail
from me.
> > >
> > > I am mentioning the date on which I have sent mails after
10.12.2007
> > > on 12.12.2007 at 11.34 am
> > > on 13.12.2007 at 3.37 pm
> > > on 24.12.2007 at 9.41 am , 12.17 pm and 2.03 pm
> > >
> > > After 10.12.2007 I have sent 5 mails of which u are wrongly
informing
> > > customer that not a single mail is received by u ?
> > >
> > > Needless to mention that SIM CAR issued to me on 22.12.2007 is
still not
> > > activated which was promised to me will be activated within 3 ~
4 hours
> > > .
> > > For that I have personnaly talked with 121 on 23.12.2007.
> > >
> > > Today more than 63 hours are passed but my problem is not
attended by
> > > your customer frendly company....
> > >
> > > HOPE U WILL REPLY THIS
> > >
> > > Kaushik Mehta
> > >
> > > -------- Original Message --------
> > > Subject: [Fwd: [Fwd: Regading Airtel Mobile Number [protected]
> > > [REF:[protected]]]]]
> > > Date: Mon, 24 Dec 2007 14:03:16 +0530
> > > From: kaushik <[protected]@gnfc.in>
> > > To: [protected]@airtelindia.com
> > >
> > > I am sending mail for 3rd time in a day but no action at your
end....
> > >
> > > Kaushik Mehta
> > >
> > >
[protected][protected][protected][protected]
> > >
> > > Subject: [Fwd: Regading Airtel Mobile Number [protected]
[REF:[protected]]]]
> > > Date: Mon, 24 Dec 2007 12:17:17 +0530
> > > From: kaushik <[protected]@gnfc.in>
> > > To: [protected]@airtelindia.com
> > >
> > > At 9.41 am today i have sent an email to you but my SIM CARD
for cell
> > > no [protected] yet not activated which promised that will be
activated on
> > > 11.00 pm on 22.11.2007.
> > >
> > > When it will be activated as per uour clock 4 hours means 4
days or more
> > > ?????
> > >
> > > Pl reply
> > >
> > > Kaushik Mehta
> > >
> > >
[protected][protected][protected][protected]
> > >
> > > Subject: Regading Airtel Mobile Number [protected]
[REF:[protected]]]
> > > Date: Mon, 24 Dec 2007 09:41:45 +0530
> > > From: kaushik <[protected]@gnfc.in>
> > > To: [protected]@airtelindia.com
> > >
> > > Yeasterday I had a talk with customer care executive (CCE) Mr.
Vora for
> > > about 45 minutes.
> > >
> > > After a talk of 45 minutes he advised me to contact Bharuch
Airtel
> > > office to resolve my issues. I am verymuch disturberd by this
answer of
> > > the CCE. In the present global scenaria communication by was of
e-mai /
> > > voice mail is feasible. I do not understand why he was
insisting me go
> > > personnaly at Bhaaruch office.
> > >
> > > When I explained he then todl me finally to send again my
unresolved
> > > complaint ( ist Part) by e-mail.
> > >
> > > So I am sending again my compkaint herewith please
> > >
> > > Now another issue which arises in last tree days.
> > >
> > > My sim card for cell no [protected] was blocked I contacted
Bharuch
> > > office personnaly on 22.12.07 at 7.00 pm, necessary amount paid
by me
> > > same time and I was informed that within 3 to 4 hours i can use
the said
> > > cell no. It was known to your office that next day was
sunday... After
> > > 24 hours I contacted 121 where I got reply that I can use the
said no on
> > > monday ... I think there is huge communication gap in your
> > > organisation. Custores are given answers as CCE thinks fit ..
There is
> > > no sety guideines,,
> > >
> > > Needless to mention that network problem i am facing for my
three
> > > connection. When I complained for netwotk then it is for three
> > > conncetion which I am holdiing. Rent is to be reduced for three
> > > conncetion not for one.
> > >
> > > Sir, hope our network problem will be resolved at the earliest
as I am
> > > not intersted for reduction in any charges but services hsould
made
> > > available.
> > >
> > > Kaushik Mehta
> > >
> > > MOB NO : [protected] [protected] [protected]
> > >
> > >
[protected][protected][protected][protected]
> > >
> > > Subject: Regading your Airtel Mobile Number [protected]
[REF:[protected]]
> > > Date: Mon, 10 Dec 2007 11:07:40 +0530
> > > From: "[protected]@airtelindia.com" <[protected]@airtelindia.com>
> > > To: [protected]@gnfc.in
> > >
> > > Dear Mr. Megta,
> > >
> > > Thank you for writing to Airtel.
> > >
> > > This is with reference to your email dated 10/12/07 expressing
concern over the network coverage for your Airtel mobile number
[protected].
> > >
> > > As per the telephonic conversation, we would like to inform you
that your concern for network coverage has already been forwarded to
respective department and your service request number is 14479043. As
per the Service Request number, please be informed that there is a
weak indoor coverage at the specified area and currently no new site
is planned for the next 3 months.
> > >
> > > In view of the above, we would also like to inform you that 50%
discount on bill plan rental for 3 months have already been activated
with effect from 30/10/07.
> > >
> > > We would like to assure you that we at Airtel use stringent
measurement and control applications to ensure that you receive
error-free services. We are continuously working towards upgrading
our network to ensure that the coverage is as extensive as possible.
> > >
> > > However, despite our best efforts there are times when it
becomes very difficult to define the exact range of the coverage and
we would like to assure you that our network team is working on
improving the services by planning cell sites, throughout the city.
> > >
> > > The installation of such cell sites would help to improve the
radio wave frequency for both indoor and outdoor coverage. The
benefits of the same will be perceptible in approximately, three to
six months. We request your co-operation till such time.
> > >
> > > It has always been endeavor to provide you with the best
customer service and we assure you of our sincere commitment to
meeting all your future requirements.
> > >
> > > In case you need any further assistance send your queries
through email at [protected]@airtelindia.com or SMS at 121.
> > >
> > > Warm Regards,
> > >
> > > Jignesh Patel
> > > Customer Relationship Officer
> > > Airtel
> > >
> > > ---- Original Message ----
> > >
> > > This is Third Request ..... U have not replied a single
> > > request....Should I go to "GRAHAK SURAXA MANDAL"
> > >
> > > Kaushik Megta
> > >
> > > Content-Transfer-Encoding: 7bit
> > > X-Mozilla-Status2: 00000000
> > > Message-ID: <475A6BD8.[protected]@gnfc.in>
> > > Date: Sat, 08 Dec 2007 15:33:04 +0530
> > > From: kaushik <[protected]@gnfc.in>
> > > X-Mailer: Mozilla 4.79 [en] (Windows NT 5.0; U)
> > > X-Accept-Language: en
> > > MIME-Version: 1.0
> > > To: [protected]@airtelindia.com
> > > Subject: Billing Problem
> > > References: <475A3111.[protected]@gnfc.in>
> > > Content-Type: text/plain; charset=us-ascii
> > >
> > > > Dear Sir,
> > > >
I have opted for Cug plant under which i have availed three
connection
from Airtel.
The three number allotted to me are
> > > >
> > > > +[protected]
> > > > +[protected]
+[protected]
I am in receipt of following 3 bills.
Bill no.[protected] dtd 12.11.2007
> > > > bill period 11.10.2007 to 10.11.2007 for above mentioned 3
mobile
> > > > numbers as detailed given bellow
> > > >
> > > > Account No Airtel No Total Charges
> > > >
> > > >[protected] [protected] 390.77
> > > >[protected] [protected] 422.51
> > > >[protected] [protected] 11.30
> > > >
> > > > again for the same period a separate Bill no[protected] dtd
12.11.2007 is
> > > > raised to me for the said period under the different account
no viz.
> > > >[protected]
> > > >
> > > > after some time I received again Bill no [protected] dtd
24.11.2007 for
> > > > the period 24.10.2007 to 22.11.2007 under account No
> > > >
> > > >[protected]
> > > >
> > > > I have paid in advance which is not reflected in the combined
bill
> > > > mentioned above for the Nos [protected] and [protected].
> > > >
> > > > I surprised that your company is maintaining different
account nos for
> > > > one cell No
> > > >
> > > > I have lodged complaint for poor services provided by AIRTEL
regarding
> > > > signals. I am unable to talk from my residence (inside). For
each call i
> > > > have to come out from my residence ( on the road) which
creates lot
> > > > many problems to me as I am not able to keep any
communication
> > > > confidential as everybody of the society members are
inevitable informed
> > > > rather disturbed by me/ Airtel.
> > > >
> > > > Your customer care executive informed me before 3 days that
for the
> > > > trouble we are facing AIRTEL is kind enough to waive 50% of
rental
> > > > charges.... the said problem is not for one cell no but it
is for all
> > > > the nos which i am using.(No reduction is reflected in any
bill
> > > > mentioned above)
> > > >
> > > > Sir, I am interested in good services not reduction in the
rental
> > > > charges. Pl inform when your services will improve. At
present I have
> > > > to keep once land line( to talk when confidentiality is to be
maintained
> > > > ) and bsnl connection ( for incoming call as when outsiders
calls me I
> > > > am not reachable) which costs me more than your reduction
offered.
> > > >
> > > > Kaushik Mehta
there is problem in GUJARAT in AIRTEL in it's NOP services ..
i am not able to access the services...
When i am complaining at airtel, They are telling me to wait for 4 hrs..
But after the 4 hrs the same answer...
i was not able to access this service in last week for 4 days...
so only 3 day they have provided that service..
When i am asking for refund they telling..
SORRY..
I want some EXTREME STRICT ACTION AGAINST AIRTEL...
i am here telling some names of customer care executives which have given me these illogical answers
(Niraj patel(a'bad, SUPERVISOR))
sojitra keshav
i am veri hapy with airtel coneecton but i am complaint against airtel vas services because airtel company any vas actvated without consern so my kindly request plz resovled my complaint
from
ahmedabad
regards
mohib
my mobile no is [protected]
i am not satisfied with gujart Airtel prepaid customer.
do the need ful
ahemdabad
subject:-out of range my cell
my number is [protected]
Be serious that, if we are not scrutinizing our bills every month, we will be blamed by Airtel.
Best regards
K.RAVICHANDRAN
Airtel — wrongly charged money not refunded even after 3 months
Respected Sir/MadamMy name is Dibyendu Dutta
My Mobile Number is [protected] (Kolkata)
I topped up with a Voice pack voucher of rs 70 with a talk value of RS 100 and validity of talk value is 1 calender day (not 24 hours), After the recharge when I made many ISD calls but they were charged from my main account balance, which is illegal, I have made several complaints but they alwaays explaied illogical things and never came to any help, they have no idea of server activities, and after one day that 100 rs balance from my voice pack balance was debited (as its valid fo one day only), I wanted my 7-0 Rs back buy till date I have not received, Please take some action, Details of Transactions are below
Transaction ID - T-ID 73639391 11:05 AM 11/4/2008
Transaction ID C -ID[protected]
Its not a matter of 70 Rs, I recharge with around 300+ RS per day, but the question is of illegal charges.
You are my last hope
Thanks
Dibyendu Dutta
I HAD BEEN TOLD, I HAD USED INT!L CALL FOR 21/2 HOUR ON 4TH DECEMBER 08, BUT WHICH NUMBER, WHICH COUNTRY AND WHAT TIME IS UNDISCLOSED
i had been charged approx Rs1400 /- from my prepaid mobile customer service officier behavior (MS SHABNAM) WAS RUDE .PLEASE CLARIFY AS SHE SAID I HAD USED MY MOBILE for INT!L CALL FOR 21/2 HRS FOR WHICH NUMBER WHICH CITY, WHICH COUNTRY AT WHAT TIME
I THINK MY MOBILE BEEN HAGGED BY SOMEONE ELSE
I REQUEST YOU TO REVERT MY TALKTIME OF AMOUNT OF Rs 1400/- WHICH HAD BEEN DEDUCTED BY YOU TILL TODAY I HAD NEVER USED LOCAL CALL FOR 21/2 HOURS IN MY LIFE FROM MY MOBILE NUMBER YOU CAN MAKE OUT IAM OLDEST CUSTOMER OF AIRTEL AND I AM SALARIED MAN, 21/2 HOUR CALL LOCALLY IS IMPOSSIBLE IN MY LIFE
Last day i was mailed you's officers, & recover my problem.
But todat I can't talk with Customer-Care-Exe. about my unjustified deduction.
My prepaid No: [protected]. Pls. help me & try to do somthing about my unjustified deduction amount refund Pls. Pls.
personal visits as well mail has not earned any relief. very poor customer service..hell with airtel ..
Mobile NO. [protected]
is't good or not i want to purchse that only for using Mobile office ????????????
Air Tel Prepaid — VAS IS WRONGLY CHARGED
Is air tel is cheating customers? i have prepaid card [protected].one day suddely i started to get rs.3 is debited for VAS downloading which i have not done anything.called to 121 but got message there is no such services is activated in ur mobile but debit entry is going on and i have to stop connection and opt for other services.Be careful,cheating starts like this,one fine day u will get a message i[censored] view that message then u r getting debited,u can not do anything and no use to send stop message to 121
can airtell or anybody sugest me how to stop this?
parameshwar hegde
my mo no. [protected] my balence is cut by airtel live .i have received a message from on 64611030 on dated 10/9/09 time 04:40pm my balance' was 50.00 after which i was left with only 18.75p this messeg is {{thanks for using (life_pack, Subscription)subscripation service on Airtel WAP. You have been charge Rs 30. Enjoy http://gclube.in}} sir i have not subscribed for any service and the amount is wrongly charged so i request you to plz look ito this matter and kindly refund my money back.
Thanking you
I am a customer of Airtel prepaid in Gujarat. I doubt my phonecalls are being recorded by some source. I am totally dsiturbed by this behavior of someone. Kindly give me a feedback as to how to track this and proceed legally against this act.
Thanking you.
Regards,
Arun
I AM Mr SK MAITY HAVING AIR TEL CONNECTION SINCE ONE YEAR. MY NO IS [protected].
1) I AM NOT GETTING OUTER PH CALLS, WHENEVER RING-UP SOMEBODY THEY COMP LAING THAT
IT IS BUSY OR ENGAGING OR RINGING. THOUGH THE PHONE IS ALRIGHT&SIGNAL IS FULL.
2)EVERY NOW&THEN RING-UP AND JUST KEEP ON TELLING SIR YOU ARE SELECTED FOR AIR TEL HALLO-TUNE ETC &YOU ARE CHARGED, BEFORE I SAY ANY THING THEY CUT PHONE.IS IT THE COMPANY POLICY OR WHAT.THEY OFTEN RING-UP FROM THIS [protected] OF YOUR AIRTEI PERSON.PLEASE MAKE SURE IN-FUTURE SUCH INCIDENT WILL NOT HAPPEN.
3)MY E Mail [protected]@gmail.com FOR YOUR FURTHER CORRESPONDENCE.
Airtel — Airtel Wrongly charged continuously from past 3 months
Name:- Sunny ChaudharyMob- [protected]
Airtel is earning in corers by making fool to innocent customers, i am using 98 rs Internet plan wher i can download or access 2 gb of data. but from past 3 months they continuously charge 60 to 80 rs everytime. They accepted that they hav some fault with their Airtel Live and mobile office service. they charged ,me more than 20 to 25 times for downloading pictures and videos and when i called them then they gave me the refund. but now their agents are very much rude and illliterate dont know any manners. they straight away d/c calls. give wrong commitment like "haan sir aap phone rakhiye refund mil jayega" then they disconnect the phone.
I suffred like a hell and i m thinking for those customers who dont knw for wat they have been charged for
really i beg u guys plz stop airtel or any service provider who charge the customers wrongly....today i called up 12 times for the refund n they d/c my phone 7 times........i had 0 balance and i am suffreing from asthama. i was not able to call my parents as i had no balance , today i suffred alot
n i am cursing , dat one will surely cum wen all these betray stop.
Airtel pls maintain some customer service n plz dont charge wrongly to our indian poor customers who dont for they have been charged for
Airtel — Wrongly charging prepaid for last one month
It seems to be a big fraud going on with Airtel prepaid services. Looks like randomly prepaid no. are selected and charged is deducted in name of Value Added Services. To me, despite complaining several times, charge is getting deducted from last one month. I have lost more than Rs 2000 in such fraudulent charging.When you put complaint, customer service person will say, it will be taken care of in next 3 days and after 3 days you will get a call ..you will be asked the issue again..and same promise of restoring it in 3 days is repeated. In the meantime your charge will keep on deducting in name of Value Added Service.
And the best part is, even my phone is not compatible to have Aitel Live Browser services, Airtel is charging me for the same. Giving different reasons ..Airtel will keep eating you money... thanks to no. portability ..I can very well see Airtel getting doomed ver soon.