Airtel Complaints & Reviews

AirTel — Regarding SMS pack

I got my Airtel number [protected] recharged with SMS pack of Rs. 103 on 21st March 2010. Company promises to give 300 free SMSes everyday (validity 30 days) on recharging the number with the above mentioned recharge coupon. But SMSes were not being sent, so I contacted the customer care. The person said that messages were not being sent because the account balance was zero, so I got my phone recharged with Rs. 15. After that, SMSes were being sent but the company was charging Rs. 1 for each msg. I again contacted the customer care but I didn't get any satisfactory answer, I have contacted the customer care for about 4 or 5 times but the problem still persists.

I would be very grateful to you if you help me with this problem.

I want to drop my airtel postpaid connection...anyone please help me to sat what are the procedures...

i am still receiving calls from companies like ICICI and CITI BANK. Dont know when its going to stop. its very irritating.

AirTel — Do not disturb call

Hello,

I have registered for "do not disturb" facility with airtel before last 5 months. After that i am getting call from bank for loan, credit cards etc. I talked to the airtel costumer center for the same. But i didn't get any response from them. My contact number is +91 [protected].
Please look at the problem.


Thanks & regards
Swapnil Agrawal

AirTel — Do not Disturb

i have activated my do not disturbe in my phone [protected] a year back but on 11/08/09 -12/08/09 i had received more then 150 useless SMS from airtel. though i have regestered in do not disturbe yet i am receiving such useless sms and it really harashed me.

I have registered with Airtel DND service around 2 years back, things went good for 1 or 2 months and all of a sudden I again started telemarketing calls and sms. I am getting sms from names like TA-IMPORTER, MD-TIBBD, and calls from Kotak Mahindra Life Insurance. Recently I got call from Kotak mahindra thrice in 1 week. The reference number for my DND is S[protected]. When i speak to airtel guys they tell me that everything is OK at their end. I really dont know whom I should raise the complaint to.

Amit Arora
[protected]

i have also registered DND service but everyday received 15-20 sms like TM-JACKPOT, TA-JOBSALERT, TD-Security i was call many times to customer care center they told me jab bhi aap kai paas koi sms aye tub aap humko vo number batana aur vo sms aap kai pass dobara nahi aayega /////// means its my job everyday 10-15 times call to service center.

I have also registered DND service but after registering DND service i m receiving more sms from AT airtel. Made many complaints they still saying we ll look into this. Nowadays airtel service had gone worst. Customer call service is simply waste in airtel, so lodged complaint in mail but i had gone worst. Daily sending the same service message again and again. Dono why airtel had gone this much worst nowadays.

Ph. no: [protected]
ref. no: [protected], ref no: CDRGP[protected]
thro mail: ref. no: CDREG[protected]

Dear Sir,

I am using airtel mobile service since five year my mobile no. [protected] and i am suffering more complain about service provide from airtel company, i have complain him every month for his service wrong billing and bill not receive, Now i am suffering from do not disturb call, i am register in do not disturb call category but i am receivint this call from insurance company and other promotional call from him. I have complain him about that but there is no response from him.

Please do your needfull help to me

Kishorbhai Chahwala
[protected]
Surat

pleas am very said trai system, am not sucsees dnd de activ pleas fastly dnd de activ my nomber [protected]

I watch TV on mobile.

dear sir
plz send my call history this month data on[protected] to till date

hiiiiiiiii sir
my mobile no is [protected]
plz send my call history
and my details where located my No
which submitting my details
Name and address details plz send me email

Airtel Mobile — Poor customer service

respected sir /mam
i mr arvind day before yesterday i lost my cell so i went to the airtel realitionship center and told that i wanted a sim of same number that s is ([protected]) plz started this number today only bcz i have to outof station just started this cell before 12.clock pm
she told it will be start yesterday but it s not been started . this is very poor coustmer service i no u have lots of work but i wanted to tel u that the people who need more helpu should help them first ok sorry 4 disturbance
arvind ukey

Airtel Mobile — Poor service!

sir
vas pack of RS. 30 has been activated on my no. [protected]. I have to unsubscribe this as early as possible
because i am not able to unsubscribe this service by dalling[protected]. please do this as early as possible.

thank you

My wife and I have a CUG connection, we had paid a due bill and was paid to a agent who come to my house and collected the money and said the connection will be active within one hour,the bill was paid and till date the connection was not active, i had called many customer care person and they gave me the same answer what the bill collector told me, and the last person i spoke with said i need to pay some more amount which is due, has per the customer person who called me told me your line is been deactived and told me to pay 1360.00 rupees towards the bill, i done my job, but this supervisor just blankly told me that nothing can be done till i pay some more money,so i find these customer person think we people are fools, no proper protcal is followed they give false promises to customes. what to do with such customers care guys. I feel my wife and I have been cheated.

Airtel India/Prepaid — Poor Service

Hi I would like to bring to the notice of the person or whoever sees to the complaints written by the airtel users.Before i had the airtel connection i thought that it was the #1 prepaid connection but once i started using it i was very well known to me that airtel is one of the most worst mobile connection provided to users in termes of customer care services and in terms of each and every service which the airtel company provides.I am very unhappy with the kind of service provided.

What happened was when i took the airtel connection as all my friends and family members had the same i applied for the prepaid connection for which i had to provide the documents and after that my prepaid service was started not more than a week was over and i received a message from airtel that your documents are not received and your service will be disabled if documents are not provide within 48 hrs to nearest airtel branch

When i went to airtel branch they gave me a form to fill up and said that we require the same documents again and your service will be started.After i provied the documents they said you are not a resident of the city from where you bought the prepaid connection and so you need to provide an ID proof.I didn't understand that if i am a native of a city which is in Maharashtra and if i am buying a sim card from some other city within maharashtra by providing the necessary documents so why are they creating such an issue .

Also the other problem is that with the customer care service .It's one of the most Horrible and Worst service that i have come across.I did an E-Recharge of 98 for 10 paise calling on airtel to airtel phone number.The validity was for 6 months as per the shopkeeper from where i did the recharge .The service continued upto april 08/04/08 and was suddenly stopped .When contacted the customer care for 1st time they told your service is till on but you might have called a little early before 10 PM. as 10 paise calling starts after 10'o clock.when i told that particular person that everyday when it's 10 then only i do the calling but he was not listening and was going on telling one and the same thing.When tried for second time as still the problem was on this time some other person assissted and said that the service was deactivated .I really don't understand what type of service they actually provide.



"REALLY AIRTEL IS ONE OF THE MOST WORST MOBILE CONNECTION "

AIRTEL/ Mobile — Poor Service

Since a couple of months i have not been able to call quite a few numbers from my mobile. I made several complaints including at their franchisee office. They are prompt in sending an SMS that the complaint will be looked into within fixed time (24 hrs or so) That's it after that no communication whatsoever. Recently i tried their complaint number 121. Even that number i could not get. Now i have sent an SMS as a last try to set the things right, failing which i have decided to change the service provider.
RD Shenoy
Airtel mobile no: [protected]

AirTel — Quality of customer service

I am really dissatisfied with the quality of customer service in airtel... the system itself is faulty, when we dial 121.. we are just asked to run between options such as 2 or 1 or 7 etc.. but never reach a customer care person. If after half an hour of continuous effort, u r lucky enough to reach the cc person, then u realise, that the guys lack professionalism, no knowledge on the services provided by airtel and its procedures, and habit of hearing abuses wich seems that they are not willing to improve even after daily doses of abuses, no sense of service the customers...
the story at airtel local offices is no better.. even they do not know much on the services.. utter confusion..and lack of coordination with airtel centers..
Sorry to say, its nothing better than pathetic..this needs to be improved if airtel needs to maintain its market leadership in india

Airtel has very poor service signal is dropping every time and they collect bill on time but they dont give proper service really shame

Respected Sir,

i am using your airtel prepaid sim card, i want incoming and outgoing calls details on may and june 2009 erlier.

[protected] i want dis airtel number address proof pls

Airtel India — Poor Quality Service

I had an Airtel prepaid mobile connection([protected]) and i got a call from Airtel ,offering me a migration to postpaid service for which my documents were duly collected in first week of december. The company collected 300 rs from me for the migration and my account balance at that time was 340 in prepaid. My service was activated around 10th of December and i received a message that my documents were incomplete and i was to resubmit my documents at customer care center at Whitefield. I complied for the same and resubmitted my documents on 16th December 2009. Despite best efforts from my side Airtel deactivated my number on 22nd Dec 2009. After great difficulty and atleast 30 calls the connection was activated on 29th Dec 2009. The service has been deactivated again today. I want my money back and a compensation of rs 10000 for the agony and inconvinience caused by extremely indifferent and unprofessional approach of Airtel.

Airtel - Mobile Service — Poorest Customer Service

I am an airtel postpaid customer, repeatedly disappointed and frustrated with the kind of service provided to me in many aspects. I held an airtel postpaid corporate number, recently requested through an airtel official of a particualr bill plan.

My very first month's bill had been generated entirely wrong, with a wrong bill plan. I had requested it to be corrected and sent. A simple request for revision of bill.

It has been repeated poor service since then. Every single day, I had been receiving more than 2 calls, Every single time, a new person spoke. And I had to repeat the entire story of what the issue is. And every time the response was 'We'll get back to you'. The next call, I heard that I had not paid my bill on time. That's all they knew. Not even a single person from the customer care noted my complaint properly, till date. The huge number of calls and mails I had done were of no use. In spite of repeated explanations, without any notice, my airtel connection had been disconnected, messages and calls had been barred for no fault of mine.

I kept receiving continuous bills with increased amount each time, but not even a single time, my actual complaint or query was answered. They expected me to pay the amount they stated bindly.

My connection has been totally terminated now, again abruptly. Thanks to the excellent service provided by Airtel.

my experience with airtel is really horrible.I took this no on my one of my collegeu's name(that too suggested by airtel sales person) because of insufficiency of document at that moment.After that I requested customer care to change the number owner's name .but they refused to do so.from the last 6 months i started getting calls daily in odd times(including 12 at night) from customer care asking about my colleague because they said that he had some amount due .n it continues sometimes from lawyers shouted abuse at me.I have no contact with him & informed customer care multiple times but got no response. For the two months I was out of station,and when I came back,they already cancelled my no without any request from my side.Brilliant job done by customer care executive.
Now respected customer care experts, "Please Activate the online account for [protected] so that I can pay my 2 month's due online which i delayed because of this harrassment" .I am not able to view my previous payment history.

I donot understand how airtel hire their employee.Employees in customer care donot even know how to talk to a customer.They are expert NOT in customer service & problem solving but in shouting abuse at customers.The harassment I had to face from airtel for the last 2/3 months that too for other person's connection is unbelievable.In future for sure none of my family members will ever use airtel service.They are going to drop existing connection.I did 2 mistakes..1)decided to take airtel service.2)agreed to take connecction on some other person's name.

Airtel prepaid mobile — Very Very Poor Customer service

Airtel has got such a bad customer service, rather they should not have a customer service.. I don't know what the heck these guys are for... I activated a booster pack to get some 4k sms free but the hell it charged me for delivery report.. i activated a booster pack to get free internet for 24hrs.. the hell they charge me more... whats more they .. Well it would have been fine if the customer service atleast told me what the issue was.. but heck they don't even bother to listen.. they want to just play and have fun!! And if they are not interested to talk to us "the great ears of customer care reps" are bored and the hell they DISCONNECT the call without even hearing us.. what more distressing is that they charge us for every call made to the customer care reps..help me ..Finally when i got hold of someone i request them to connect me to their manager.. but they don't because simply they don't want to do that... I want to talk to BHARTI MITTAL and plead him to better the quality of customer care service... See Bharti sir thing is, a lot of the fault which your Airtel has can be alleviated by having a good customer care. We are ready to adjust , if you are ready to listen.. Anyhow I am so frustated and tired after my ordeal with Airtel that i am never going to go for Airtel again and also make sure none of my friends get any thing with Airtel.

sir i want some details and address of this number [protected]

Airtel has very poor service signal is dropping every time and they collect bill on time but they dont give proper service really shame

Airtel Prepaid — Prepaid mobile recharge, Poor customer service

Dear Sir

I have recharged my mobile +91 [protected] for Rs. 50/- by online internet bank recharge, with transaction ID
BIL /[protected] / 0103 /[protected]/91990 on 4th Jan, 2011. I have received SMS msg that Rs 43.33 will be recharged after 30 mins from Airtel. But the balance has not been updated even till now. I lodged a complaint to Airtel from my mobile, and after two days I was informed that due to some technical reasons, the mobile was not recharged and the amount will be credited back to the Bank. As on today, the amount also is not credited to the account. So I requested you to either recharge the mobile or credit back the amount to the account.

When I spoke to the customer care 121, the customer service executives are so arrogant and never provided a satisfactory answer. Above all, they were disconnecting the call, without even having the courtesy. Do they realize the fact that customers are paying money to talk to them? They make a blank statement, "Sir, the mobile is not rechargd". Is this the answer we expect from a customer service executive?

The need of the hour is to teach the CUSTOMER RELATIONSHIPS to all customer service executives. This is not an expected behaviour from them. Do they recognize that the customer is paying for the call? I had to spend so much of money to talk to them, that is only to get arrogant and irresponsible answers.

So I request you to kindly do the needful.

Regards - Nageswara Rao (father of Pramod, SIM card holder)

Yes I agree with Nageswara I really wanted to complaint about the customer service representative.They were very rude and if they don't have the answer they will just disconnect the line .they don, t really value the customer and don't really realize that they are paid just because we are there for them .They should really Improved their customer service or they are going to loose millions of customer.This is India like us many would have face the same response from the customer service but again no one dare to complaint about them. If any one has the same issue please call me at my number [protected] though am still using airtel am not satisfied with the customer service representative..They are really sucks..

Dear Airtel,
Our company is the Division of RAMKY Group which has its divisions all over india. We are the vast Airtel mobile user under CUG package in all our divisions.

Following is our complaint and regular communications with your service providers at Hyderabad. Expecting your concern and services to solve our problem.


Dear Mr. Sambit Patnaik,

On last Friday (i.e.. 18.04.08) your person have come and inspected the booster at our site and told that the Service personnel from Airtel will take up the work within 2-3 days. A week passed, but there is no sign of either your status of our complaint or of your service person.

We regret to say, that we never expected Airtel which we felt one of the vast and sincere service provider would be so irresponsible towards its customers. We find neither your concern nor interest in solving our problem even after a month of our complaint and continuous mail reminders and calls. This is a great disappointment for us.

We are only the users of the mobile service, if it is not airtel, it will be some other mobile service. It makes no difference to us, except a small disturbance in our business communication for a short period. But you should understand that due to your negligency if you happen to miss even one customer, it is a great failure in your service providing, where as we already told you we have nearly 100 Airtel connections in our site.

Here is our final request to consider our complaint to be urgent and wish should be rectified at the earliest.

Please for further any clarification and information contact[protected]

Regards,


M. Srinivas,
Executive - HR




-------Original Message-------

From: sambit.[protected]@airtel.in
Date: 4/17/2008 7:27:43 PM
To: hwmp
Subject: Re: Regarding=====[protected] [REF:[protected]]


Dear Mr Srinivas,

We regret the delay form our side... Shall ensure a survey to be conducted asap latest by week end.


Rgd
Sambit



"hwmp" <[protected]@ramky.com>
04/17/2008 02:37 PM
To <[protected]@airtelindia.com>, <[protected]@ebspeml.bharti.com>, <sambit.[protected]@airtel.in>
cc <[protected]@ramky.com>, <[protected]@ramky.com>
Subject Re: Regarding=====[protected] [REF:[protected]]








Dear Customer care / Mr. Sambit Patnaik,

As per your view, your site at Dundigal may be giving adequate coverage. But, as we told you we are facing the problem from quite long period, which we feel deserves your attention and immediate action instead of mail and mobile interactions.

My first mail in this month regarding the complaint was been put up on 10.04.08, we were assured on resolving the problem in four days. Till on date except your mails and assurance of good services, we found neither any improvement nor solution out of call dropping.

Therefore, we request you to send your service engineer instead of mail interactions, so that you will have an idea about your services and coverage, which you say is adequate.

Expecting your attention at an earliest.

Regards,

M. Srinivas
Executive - HR
-------Original Message-------

From: [protected]@airtelindia.com
Date: 4/16/2008 6:11:34 PM
To: [protected]@ramky.com
Subject: Regarding=====[protected] [REF:[protected]]

Dear Mr. Srinivas,

Thank you for contacting Airtel.

You had expressed concern over Network Coverage for your Airtel mobile numbers..

We understand your concern and will work towards to resolve your issue.

We understand from your previous interaction dated 10/04/08, we would like to inform that the area under consideration is served by our site at dundigal which gives adequate coverage.

For further assistance, mail us at [protected]@airtelindia.com or SMS to 121 (toll free).

We value your association with Airtel.

Regards,

Danny
Customer Support Service
Airtel


---- Original Message ----
From [protected]@airtelindia.com
To [protected]@ebspeml.bharti.com
Cc
Subject (Mobile No:=[protected] ) Fw: Re: Fw: Reg:[protected] (Reminder 2) Message From "hwmp" <[protected]@ramky.com>
Date 16-Apr-2008 13:51:03
Attachments None


|[protected][protected][protected][protected]|
| |
|Dear Mr. Sambit, |
| |
|As per your requirement we have provided you, your desired information, |
|but neither you reverted back nor any action has been taken till on date. |
|Day by day our problem is becoming unbearable, affection on our business |
|and personal too. |
| |
|Hence, we request you to take action immediately or please let us know |
|about your inconvenience in solving our problem which would enable us for |
|further actions. |
| |
|Yours immediate response would be highly appreciated. |
| |
|Regards, |
| |
| |
|M. Srinivas, |
|Executive - HR |
| |
| |
|-------Original Message------- |
| |
|From: hwmp |
|Date: 4/12/2008 2:56:19 PM |
|To: sambit.[protected]@airtel.in |
|Cc: Svaplink.[protected]@airtel.in; [protected]@ramky.com; [protected]@ramky.com |
|Subject: Re: Fw: Reg:[protected] |
| |
|Dear Mr.?Sambit, |
| |
|Thank you very much for your prompt response. |
| |
|The address of?our site : |
| |
|Hyderabad Waste Management Project |
|(A Division of Ramky Enviro Engineers Ltd) |
|Survey no. 684/1, Dundigal Village |
|Qutbullahpur Mandal, R.R.Dist |
|Hyderabad - 500 043 |
| |
|2. The undersigned is the Contact person |
| |
|M. Srinivas, |
|Executive - HR |
|Mobile No. - [protected] |
|Land Line?[protected] / 255425 |
| |
|4. We have approximately?90 -?100 Airtel Nos from which 30 Airtel Nos are |
|under CUG package. |
| |
|Please get back for any ?further clarifications.?Excepting?the necessary |
|action to be taken early, ?which would be highly appreciated. |
| |
|Regards, |
| |
| |
|M. Srinivas, |
|Executive - HR |
|-------Original Message------- |
| |
|From: sambit.[protected]@airtel.in |
|Date: 4/11/2008 6:18:14 PM |
|To: [protected]@ramky.com |
|Cc: Svaplink.[protected]@airtel.in |
|Subject: Fw: Reg:[protected] |
| |
| |
|Hi Sir, |
| |
|Regret the delay... Request you to kindly provide |
|the required details for us to start the process |
| |
|1. Address of the office were call ?drops ?are happening |
| |
|2. Contact Person Name |
| |
|3. Contact person mobile and office land line num |
| |
|4. How many nums used in that office |
| |
|On further clarifications pls feel ?free to call me back |
| |
|Rgd |
| |
|Sambit |
| |
|[protected] |
| |
|- |
| |
|----- Forwarded by Viswanath P N S/CSD/AP/Airtel/BTVL on[protected]:18 |
|PM ----- |
| |
| |
|"Ashok" <[protected]@htmtglobal.com> |
| |
|[protected]:22 PM |
| |
| |
| |
| To|
| <MohdHussain.[protected]@air|
| tel.in>, "Viswa-Ap" |
| <viswanath.[protected]@airtel.|
| in> |
| cc|
| <TharaniDevi.[protected]@airtel.|
| in>, "Ulaganathan" |
| <ulaganathan.[protected]@htmtglo|
| bal.com>, "Naga" |
| <[protected]@htmtglobal.|
| com>, "Hari M" |
| <[protected]@htmtglobal.|
| com> |
| Subject|
| Reg:[protected] |
| |
| |
| |
| |
| |
| |
| |
| |
|Good evening, |
| |
| |
|Customer mobile number is [protected] |
| |
|Segment is Airtel Corporate |
| |
|AON :- 2 yrs 7months |
| |
|Customer is facing call drop issue. SR already raised for the same. SR |
|status in "Feedback awaited". Kindly check and do the needful |
| |
|?Please find enclosed below the customer VOC for your reference. |
| |
|---- Original Message ---- |
|From ?[protected]@airtelindia.com |
|To ?[protected]@ebspeml.bharti.com |
|Cc |
|Subject ?(Mobile No:=[protected] ) Call Drop - reg Message From "hwmp" < |
|[protected]@ramky.com> |
|Date ?10-Apr-2008 16:29:19 |
|Attachments ? pic30870.jpg |
| |
||Dear Customer care, |
|| |
|| |
|?| |
||From last one year our Complaint No. |
|14225049. ? ? ? ? ? ? ? ? ? ? ? ? ? ?| |
|| |
|?| |
||We are from Hyderabad Waste Management Project, A division of Ramky |
|Enviro| |
||Engineers Ltd, Dundigal |
|| |
|| |
|?| |
||If you have seen the track of our complaint, I think I need not give |
|you ?| |
||any detailed information about our problem. |
|| |
|| |
|?| |
||Till on date?our problem of Call Dropping is?not been rectified, and |
|day ?| |
||by day it is becoming more and more hectic. |
|| |
|| |
|?| |
||For your reference our Mobile Nos are : |
|| |
|| |
|?| |
||[protected] |
|?| |
||[protected] |
|?| |
||[protected] |
|?| |
||[protected] |
|?| |
||[protected] |
|?| |
|| |
|?| |
||Please do the needful at the |
|earliest. ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?| |
||M. |
|Srinivas, ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?| |
||Executive - |
|HR ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?| |
| |
| |
| |
|Regards, |
| |
|Ashok R Kumar |
| |
|HTMT Operations

Dear Consumer complaints,
Our company is the Division of RAMKY Group which has its divisions all over india. We are the vast Airtel mobile user under CUG package in all our divisions.

Following is our complaint and regular communications with your service providers at Hyderabad. Expecting your concern and services to solve our problem.


Dear Mr. Sambit Patnaik,

On last Friday (i.e.. 18.04.08) your person have come and inspected the booster at our site and told that the Service personnel from Airtel will take up the work within 2-3 days. A week passed, but there is no sign of either your status of our complaint or of your service person.

We regret to say, that we never expected Airtel which we felt one of the vast and sincere service provider would be so irresponsible towards its customers. We find neither your concern nor interest in solving our problem even after a month of our complaint and continuous mail reminders and calls. This is a great disappointment for us.

We are only the users of the mobile service, if it is not airtel, it will be some other mobile service. It makes no difference to us, except a small disturbance in our business communication for a short period. But you should understand that due to your negligency if you happen to miss even one customer, it is a great failure in your service providing, where as we already told you we have nearly 100 Airtel connections in our site.

Here is our final request to consider our complaint to be urgent and wish should be rectified at the earliest.

Please for further any clarification and information contact[protected]

Regards,


M. Srinivas,
Executive - HR




-------Original Message-------

From: sambit.[protected]@airtel.in
Date: 4/17/2008 7:27:43 PM
To: hwmp
Subject: Re: Regarding=====[protected] [REF:[protected]]


Dear Mr Srinivas,

We regret the delay form our side... Shall ensure a survey to be conducted asap latest by week end.


Rgd
Sambit



"hwmp" <[protected]@ramky.com>
04/17/2008 02:37 PM
To <[protected]@airtelindia.com>, <[protected]@ebspeml.bharti.com>, <sambit.[protected]@airtel.in>
cc <[protected]@ramky.com>, <[protected]@ramky.com>
Subject Re: Regarding=====[protected] [REF:[protected]]








Dear Customer care / Mr. Sambit Patnaik,

As per your view, your site at Dundigal may be giving adequate coverage. But, as we told you we are facing the problem from quite long period, which we feel deserves your attention and immediate action instead of mail and mobile interactions.

My first mail in this month regarding the complaint was been put up on 10.04.08, we were assured on resolving the problem in four days. Till on date except your mails and assurance of good services, we found neither any improvement nor solution out of call dropping.

Therefore, we request you to send your service engineer instead of mail interactions, so that you will have an idea about your services and coverage, which you say is adequate.

Expecting your attention at an earliest.

Regards,

M. Srinivas
Executive - HR
-------Original Message-------

From: [protected]@airtelindia.com
Date: 4/16/2008 6:11:34 PM
To: [protected]@ramky.com
Subject: Regarding=====[protected] [REF:[protected]]

Dear Mr. Srinivas,

Thank you for contacting Airtel.

You had expressed concern over Network Coverage for your Airtel mobile numbers..

We understand your concern and will work towards to resolve your issue.

We understand from your previous interaction dated 10/04/08, we would like to inform that the area under consideration is served by our site at dundigal which gives adequate coverage.

For further assistance, mail us at [protected]@airtelindia.com or SMS to 121 (toll free).

We value your association with Airtel.

Regards,

Danny
Customer Support Service
Airtel


---- Original Message ----
From [protected]@airtelindia.com
To [protected]@ebspeml.bharti.com
Cc
Subject (Mobile No:=[protected] ) Fw: Re: Fw: Reg:[protected] (Reminder 2) Message From "hwmp" <[protected]@ramky.com>
Date 16-Apr-2008 13:51:03
Attachments None


|[protected][protected][protected][protected]|
| |
|Dear Mr. Sambit, |
| |
|As per your requirement we have provided you, your desired information, |
|but neither you reverted back nor any action has been taken till on date. |
|Day by day our problem is becoming unbearable, affection on our business |
|and personal too. |
| |
|Hence, we request you to take action immediately or please let us know |
|about your inconvenience in solving our problem which would enable us for |
|further actions. |
| |
|Yours immediate response would be highly appreciated. |
| |
|Regards, |
| |
| |
|M. Srinivas, |
|Executive - HR |
| |
| |
|-------Original Message------- |
| |
|From: hwmp |
|Date: 4/12/2008 2:56:19 PM |
|To: sambit.[protected]@airtel.in |
|Cc: Svaplink.[protected]@airtel.in; [protected]@ramky.com; [protected]@ramky.com |
|Subject: Re: Fw: Reg:[protected] |
| |
|Dear Mr.?Sambit, |
| |
|Thank you very much for your prompt response. |
| |
|The address of?our site : |
| |
|Hyderabad Waste Management Project |
|(A Division of Ramky Enviro Engineers Ltd) |
|Survey no. 684/1, Dundigal Village |
|Qutbullahpur Mandal, R.R.Dist |
|Hyderabad - 500 043 |
| |
|2. The undersigned is the Contact person |
| |
|M. Srinivas, |
|Executive - HR |
|Mobile No. - [protected] |
|Land Line?[protected] / 255425 |
| |
|4. We have approximately?90 -?100 Airtel Nos from which 30 Airtel Nos are |
|under CUG package. |
| |
|Please get back for any ?further clarifications.?Excepting?the necessary |
|action to be taken early, ?which would be highly appreciated. |
| |
|Regards, |
| |
| |
|M. Srinivas, |
|Executive - HR |
|-------Original Message------- |
| |
|From: sambit.[protected]@airtel.in |
|Date: 4/11/2008 6:18:14 PM |
|To: [protected]@ramky.com |
|Cc: Svaplink.[protected]@airtel.in |
|Subject: Fw: Reg:[protected] |
| |
| |
|Hi Sir, |
| |
|Regret the delay... Request you to kindly provide |
|the required details for us to start the process |
| |
|1. Address of the office were call ?drops ?are happening |
| |
|2. Contact Person Name |
| |
|3. Contact person mobile and office land line num |
| |
|4. How many nums used in that office |
| |
|On further clarifications pls feel ?free to call me back |
| |
|Rgd |
| |
|Sambit |
| |
|[protected] |
| |
|- |
| |
|----- Forwarded by Viswanath P N S/CSD/AP/Airtel/BTVL on[protected]:18 |
|PM ----- |
| |
| |
|"Ashok" <[protected]@htmtglobal.com> |
| |
|[protected]:22 PM |
| |
| |
| |
| To|
| <MohdHussain.[protected]@air|
| tel.in>, "Viswa-Ap" |
| <viswanath.[protected]@airtel.|
| in> |
| cc|
| <TharaniDevi.[protected]@airtel.|
| in>, "Ulaganathan" |
| <ulaganathan.[protected]@htmtglo|
| bal.com>, "Naga" |
| <[protected]@htmtglobal.|
| com>, "Hari M" |
| <[protected]@htmtglobal.|
| com> |
| Subject|
| Reg:[protected] |
| |
| |
| |
| |
| |
| |
| |
| |
|Good evening, |
| |
| |
|Customer mobile number is [protected] |
| |
|Segment is Airtel Corporate |
| |
|AON :- 2 yrs 7months |
| |
|Customer is facing call drop issue. SR already raised for the same. SR |
|status in "Feedback awaited". Kindly check and do the needful |
| |
|?Please find enclosed below the customer VOC for your reference. |
| |
|---- Original Message ---- |
|From ?[protected]@airtelindia.com |
|To ?[protected]@ebspeml.bharti.com |
|Cc |
|Subject ?(Mobile No:=[protected] ) Call Drop - reg Message From "hwmp" < |
|[protected]@ramky.com> |
|Date ?10-Apr-2008 16:29:19 |
|Attachments ? pic30870.jpg |
| |
||Dear Customer care, |
|| |
|| |
|?| |
||From last one year our Complaint No. |
|14225049. ? ? ? ? ? ? ? ? ? ? ? ? ? ?| |
|| |
|?| |
||We are from Hyderabad Waste Management Project, A division of Ramky |
|Enviro| |
||Engineers Ltd, Dundigal |
|| |
|| |
|?| |
||If you have seen the track of our complaint, I think I need not give |
|you ?| |
||any detailed information about our problem. |
|| |
|| |
|?| |
||Till on date?our problem of Call Dropping is?not been rectified, and |
|day ?| |
||by day it is becoming more and more hectic. |
|| |
|| |
|?| |
||For your reference our Mobile Nos are : |
|| |
|| |
|?| |
||[protected] |
|?| |
||[protected] |
|?| |
||[protected] |
|?| |
||[protected] |
|?| |
||[protected] |
|?| |
|| |
|?| |
||Please do the needful at the |
|earliest. ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?| |
||M. |
|Srinivas, ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?| |
||Executive - |
|HR ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?| |
| |
| |
| |
|Regards, |
| |
|Ashok R Kumar |
| |
|HTMT Operations

Airtel/ Service provider — Call Drop

Dear Sir,
I'm holding an Airtel mobile no.[protected], & since last December 2011, I've complained & regularly followed up only to get computerized reply from their end. Now its high time that I get what I'm paying for. Pl do show me the way out.

Suhail Khan

Sir I am take Airtel new number from Delar at Hyderbad, Vittalwadi area. My new Airtel Number is [protected], Sim No.[protected]. Please Acitive my new Conection.

Airtel — Daily deduction of Rs.1.99 without having any value added services

Respected Sir,
My mobile no. is [protected]. There is daily deduction of Rs.1.99 from my balance from nov '07. At that time I complainted to your customer care department & they said that your sms11 pack had activated. to deactivate send us sms & I have send it several times. But the deduction was continued. After that from last 1 month that is march' 08 whole month I talked to your customer care department everyday but sometimes systems were down, sometimes your agent were in hurry to end the call, some agents said that we can see the deduction but dont know the reason, & sometimes agents says in your record there is no deduction as such. I have also sms to 121 many many times. I have also visited your airtel gallery nearby my house in vashi (navi mumbai). All your agent says that your complaint will be solved in 24 hrs but your 24 hrs. never comes.
This is my last hope. From now I am not going to recharge my mobile till my problem solve and I get refund of money.
Expecting early reply.
Thanking you.

Dear Sir/ Mam

I Lost My Sim card of Airtel, How can I get the same of same number ?
Please mail procedure...

Thanks

Sonia Goyal

Dear Sir,

our complaint is that sir 2day morning a additional services will be activeted automatically.

how ?

& deducted Rs.10/- sir i requrest you please how can it possible

let`s me know
thx

Sir,

i am a Airtel prepaid costumer how can i register online ?

plz let me know asap.

Thanx

Airtel Prepaid Card — automatic deduction on speed flirt services

There going some tricky deduction on the name of speed flirt from airtel wap. It must be notified and specific action to be taken refunding the amout theft.

My SIM card is block.
What I do?

My No. [protected].

pl clear my problem

I have an Airtel Connection [protected] taken from Delhi around 6 years back . Recently I have shifted to Kolkata and before leaving Delhi and even after coming to Kolkata, I requested AIRTEL helpline to help me convert to a Kolkata Number. This was because My family is an AIRTEL family and we have got 6 airtel numbers Mobile + Landline Together. Sorry to say I was made to wait and wait after which I switched over to Kolkata Vodafone connection out of simple frustration . Till date there is no response. My only request is please tell me what's the amount due rightaway and wind up the connecton with immediate effect on confirmation of payment . A line of confirmation will be highly appreciated .

I have an AIRTEL Delhi Number [protected] .For the last 3 months or so, I had been receiving unwanted SMS-es especially from ": Model of the day": which blatantly told me that one rupee per msg is being deducted . I contacted AIRTEL helpline several times, even went to AIRTEL Kiosks to get those SMS sources unsubscribed. Everytime I was told problem has been rectified .I came to know that I was loaded with lies when my last Bill came, A hopping 2000= 00+ burden whereas my average usage for the last few months was hardly a few hundreds. And the offending part came from VAS section. I refuse to pay the VAS part in this bill. Please disconnect my Number from your list and I have already switched over to VODAFONE. I am going to unsubscribe from AIRTEL for my other 4 family AIRTEL Mobiles and TWO LANDLINES SOON if my request is not entertained fast.

Dear sir,
my name is L.V.RAMESH My mobile no is [protected].
sir I am a student. I am studying M.sc. I am a lifetime customer o[censored]r network and i am using ur internet also.so i am requesting u please activate the internet in my mobile without any usage and rental charges. sir i am requesting u please give me this offer.
thanking u
your sincerely,
l.v.ramesh.

hello airtel
why de hell do u automatically activate the hello tune service and deduct the charges from my account
this is an offence under the consumers protection law

i need to deactivate the hellotune service which i have never activated
i dont need any delay
also the amount deducted from my acc should be given back
my mobile [protected]
if no action taking the matter to consumer s court

from last 2 days my phone tells that the no. u are dialing does not exist.but i have talked on same no. thosands of time.its very important for me.please solve my problem immediately.i am badly affected by this.
please take some corrective actions.

Sir,
I have prepaid airtel connection no [protected] from 4 years. but now it is not working since 21-5-09and i aproch the bathinda office for complaint but no body lisen me kinly arrange and help me for ok in mobile
Brij Mohan
Affim wali gali
House no 5033
sirki Bazar, Bathinda. Punjab

i have prepaid card daily 1 rupees deducted

please advice

please give your help lin no.

my mobile no.[protected]

I have pre paid connection & want to convert into company corporate post paid, request to depute rep. for document formalities etc... [protected]. B/R - Prem

DEAR SIR/MAM,

FROM A FEW MONTHS, I AM GETTING MESSAGE ON MY MOBILE THAT I AM USING SPEED FLIRT SERVICE AND BECAUSE OF THAT 20 RUPEES ARE GETTING DEDUCTED IN EVERY 15 DAYS FROM MY AIRTEL BALANCE. BUT I HAVEN'T SUBSCRIBED ANY SUCH SERVICE.

KINDLY TAKE A NOTE OF THIS.

PLZZZZZZZ

dear sir i have lost my mobile on 6/08/09 with sim, so i request to u please lock my that number, so nobody can use it unethically & issue me same number. my number was [protected].



thanking you.

dear sir,

i never connected to hello tune, but your team is activated automatically through your staff, i tried to connected on customer service 121 and [protected] for prepaid, there is only the record voice heard from your customer care. your never come to line. then how can i contact you on line.

fradualant case will be filed on you, if you are not refund for hello tune and deactivated the hello tune.your costomer care never come on phone and ther were only playing the repeated tap recorded voice come to heard.my mobile no [protected].
rergard


Thirunavukkarasu swami.

I have recently got the airtel post paid no. of my mobile no. [protected], it mentions some 3 sms of rupees 30/- each, i.e. rupees 90/- in total. I have never sent sms on these numbers and I am surprised to note this in my bill.kindly take an action.

Hi

I am an airtel subscriber. I require one confirmation from airtel regarding barring of 121 services.

1) 121 will be barred after how many calls in a day at customer care and what is the time limit to open the services at 121.

2) 121 will be barred after how many calls in a month at customer care and what is the time limit o[censored]nbarring the services at 121

Hi

Is there any policy of DOT & TRAI to bar the customer care service of customers. If yes then send me the policy. Prompt response will be highly appreciated.

i am using net on my phone by manual seting but unfortunately a got a message of 99 rs for 1 month unlimited brosings i applied for that airtel taken 99 rs from my account but stilll they are taking money for using net they said you ned to surf on NOP for that you need to take NOP setting from GPRS team but you cant call GPRS team because your Gprs seting is manual .so can i do know pls do somhing asap

my sim wos blocked i wanted to re activat it the numbsr is [protected] plees get action qviclee

My pre-paid cell no. is [protected].I have been wrongly charged by the service providers of "jobs on mobile" and "Jokes". I have neither agreed to their services verbally nor in written (text format).
Help.

I have been charged wrongly by Airtel for services i have not asked for...yet again.First it was for 'Jokes' and now it's the Jobs on Mobile services.
I am wondering how much does Airtel earn by way of this forceful fradulent VAS.
If they take Rs.10 from 1/4 of it's 110 million customers it will earn more than 27 corers. Even if they return 50% to the more serious grumpy customers they still are making a hell lot of money.

Think
Sandeep Sarkar
[protected]

hi
i am an airtel subscriber.why u send me cricket score i need to deactivate this please stop this my no.[protected]

Dear Sir/Madam,
I have a life-time airtel pre-paid connection ([protected]) since 2001. My validity expired on 17th Nov. 2009 and presently I am in 15 days' grace period. I have been trying to re-charge my connection since 18th Nov, 2009 through local Airtel booth. Every time they are re-charging my account a msg is being flashed back on my mobile stating - "Recharge not successful". Repeated attempts have been made in consultation with your help line and they say that 'technical upgradation is in progress & recharge would be done soon'. But my ougoing/incoming calls remain disrupted since 18th Nov, 2009. I want to continue with the above pre-paid mobile No. [protected]. Please help resolving the problem imdtly as I have an account balance of Rs.270-60.
Regards.

my n. [protected]
i am reacharge 89 gprs pack
& and going to web and surfing website
& my main account balance is dedicate

121 customer care no.no connecting


please HELP

Bharti Airtel Ltd — Mobile connection is blocked without any reason & any customer notification

I have the CUG card of Bharti Airtel postpaid service of corporate customer from last 3 years from August 2006.My postpaid card connection is cut by the company without any notification to me & when I enquired about this ,company service provider show room is saying they have stopped my connection because my documents are not with them.
When I am using the mobile last 3 years & I am regulary getting their bill & I am paying also foe that on prompt basis.

I have need urgent recoonection of my number as i am regular user of mobile.I am getting heavier loss because of non availablity of mobile connection.

what you want airtel..?
JUST TELL mE...!!!
1 or 2 month ago i activate a skim of 58 rs. it is skim of second.
after that i enjoying it...but today wahen i go for recharge before talking to the custemore care they told me sir today is the last date for get 111 on 111 full talk time.
but when i go to the shop the recharge can not able to on my mobile .after that i call customer carethey told me " you have activate skim of 58 then you can not activate any skim of full recharge or sms skim" when i argue on this topic they cut my call and also switch off my customer care line.,
on the base of 58 rs. skim in the circle of telecom sector all company
VODAFONE, iDEA, RELIANCE, BSNL all are provide the skim on the old basis.
why airtel changes it.
THEY JUST CHEAT PEOPLE.
IF THEY CAN NOT ANSWER ME ABOUT THIS MATTER I SWITCH OFF FROM AIRTEL AND GO TO ANOTHER COMPANY LIKE "RELIANCE" OR ANT OTHER THEY HAVE ALSO GOOD SKIM.

Periodicaly after 2 ore 3 month start deductiou in my account balance and that time i unable to connect customer care

I have lost my mobile and want to cancel the sim card. Have tried all the helpline no.'s but all say either busy or noone picks up the line. Can you please cancel the SIM card and get in touch ASAP!!!

Ashish

Dear sir,
Iam using aritel sim. But last 2day iam speck one person I want that call recorded tap
How to I got plz tell me iam waiting ur reply

i m airtel prepaid user having mo no.[protected]...i was using unlimited gprs (mobile office rs 10/day) and tonight automatically 175 rs deducted...which was previously Rs179/- .as i m in roaming(mh) the customer care support is not available toll free.they told me to call [protected] which is airtel mp customer care no. and is chargable.i called them and told the matter but they r replying that their system shows that some sort of chargable games are downloaded (why i'll download or even surf through airtel live, , which is extreamly expensive..i've just connected my pc through it and was surfing through mobile office...havent entered the AIRTEL LIVE thing ever...I M REGISTERING COMPLAIN HERE SO THAT THE RELATED AUTHORITYSHOULD PAY ATTENTION AND GIVE ME BACK MY MONEY PLZZZZZZZZZ...AS I am A STUDENT AND CANT BEAR THAT MUCH MONEY...So plzz give me a favour and kindly return ma balance back...waitin fo REPLY

i m airtel prepaid user having mo no.[protected]...i was using unlimited gprs (mobile office rs 10/day) and tonight automatically 175 rs deducted...which was previously Rs179/- .as i m in roaming(mh) the customer care support is not available toll free.they told me to call [protected] which is airtel mp customer care no. and is chargable.i called them and told the matter but they r replying that their system shows that some sort of chargable games are downloaded (why i'll download or even surf through airtel live, , which is extreamly expensive..i've just connected my pc through it and was surfing through mobile office...havent entered the AIRTEL LIVE thing ever...I M REGISTERING COMPLAIN HERE SO THAT THE RELATED AUTHORITYSHOULD PAY ATTENTION AND GIVE ME BACK MY MONEY PLZZZZZZZZZ...AS I am A STUDENT AND CANT BEAR THAT MUCH MONEY...So plzz give me a favour and kindly return ma balance back...waitin fo REPLY

i have recharged my mobile no. with NOP power on 14th jan 2010, but till the date it has not been activated. i have resistred the complaints so any times but every time there is only complaint no;s and nothing else. one of them is[protected], and the time limits are always 24-48 hours...my help line is also barred.my mob. no. is [protected]. dated...27th jan 2010

R u from NMV Pune?

ur helpline dsnt work.. tried callin so many times.. we have a scheme of 95rs. 4 msgs.. but then m gettin charged 4 them now.. y is tat so???? no1 thrs 2 give ne information on ne such topics... wat kind of services dp ull give!!!

dear sir/madam
today on 9th feb 2010 at 8:30 in night my cell is showing INACTIVE SIM and my phone is not working it has been done without my permission and knowledge i want my phone to be started immediately and the reason why my SIM has been inactive pls rpl soon it is creating inconvinience my no is [protected] and the SIM is on Mrunmayee Sanjay Sathe's name am airtel prepaid customer frm 21st oct 2008 pls crrct this problem as soon as possible

Most frode company and cheat company
[protected]

hello airtel
why de hell do u automatically activate the hello tune service and deduct the charges from my account
this is an offence under the consumers protection law

hello airtel
why de hell do u automatically activate the hello tune service and deduct the charges from my account
this is an offence under the consumers protection law

Good afternoon sir/madam

I am the loyal customer of internet connection of airtel and we have another 3 connection for airtel lanline no of 4073639, 4073964 and 4270364 I hav complian on my broadband net connection no 4062631 in name of my father Mr. shyam lal mulchandani my father has submitted the bill of feb-march of Rs.780 on 9th of march but after that also airtel customer calling me and my father everytime and today itself the Raipur service center which is on katora talab again called me and sent 1 guy for bill collection and given me the notification that ur connection going to cut today 3pm itself
Sir/madam plz do sth I m going to frustrated from ur services and now my loyalty not allow me to persistent toward ur brand plz keep my believe on u guys


Thanx
Date-21st march 2010

Hi, I recharge ( Rs 222 ) my Pri-paid mobile no [protected] through inter net on 29th march 2010 at approx 2.00 PM, but i not recived account balance in my account.

thx

check this out people another complaint, http://www.consumercomplaints.in//complaints/airtel-c368565.html

Dear Sir/Madam,

1. I have lost an Airtel SIM bearing No [protected]. I want to stop the utilisation of this sim by the person who may be in its possession now to avoid unauthorized/wrong use.

2. I have already lodged a police complaint at Jaipur/ [;ease advise me/


Shri Niwas
New Delhi

Sir, i have been using airtel number since January 2010, my number is [protected], there is problem in outgoing calls for the last 3 months. I have lodged my complaint so many times but airtel executives are not able to rectify and resolve my problem. Please do me a favor and try to resolve my inconvenience.
1 more thing tht airtel complaint number 198 is absolutely useless because whenever i tried the call could not be connected to the customer care executive after i had to call on chargeable number 121 but they also could not resolve my outgoing calls problem.
Thanks & Regards
Priya Malviya
Jhansi (U.P.)

iam daud from pakistan hyderbad your single network is 30% and sim is full work so how buy your network sim pls help us thanks call [protected]
e mail [protected]@yahoo.com

thesame thing is happening wid me alson i have filed a complaint.. did u get a refund???

Dear Sir,

My mobile No.[protected]

In Airtel Mobile service, I have unknowingly activated the service are renude it is FHMi5
subscription service from airtel.I requested Airtel auhthorities to stop this service long time back. Still they have not obliged my request.

I requested Airtel to stop my all servises please...

Dear Sir,

My mobile No.[protected]

In Airtel Mobile service, I have unknowingly activated the service are renude it is FHMi5
subscription service from airtel.I requested Airtel auhthorities to stop this service long time back. Still they have not obliged my request.

I requested Airtel Live to stop my FHMi5 servises please...

hello am here vishnu my customer service number 123 or 198 are loked so kindly disclose my problems

SIR/MADAME
respectfully say that my name is vijay rawat and my complent is i do port our mobile number in airtel my number is [protected] date 4/5/11
but my number is not working and when go to airtel office. he do not help me iam very upset without my number so kindly sir solved my problem quickly
thankyou

dear sir/madam
respectfully say that iam a custumer of airtel. i do our number port in 4/5/11 but my number do not working so iam very ubset so kindly solved my problem my number is [protected]

i have a airtel sim on 22.04. 2011, mobile no [protected], i collect the from kolkata, now i am in visakhapatnam, I came from bangladesh for medical training purpose for one year, i had to call to bangladesh 1.99 Rs/min, the validity 30 days is over, now calling rate to bangladesh 10 Rs/min. this my problem, i want to life time validity, what will i do now

Dear Sir,

My name is Om Prakash Patel I am presently serving in Indian Army. I have an AIRTEL MP Prepaid Number [protected] for the last 2 Years or so, I had been receiving unwanted SMS-es especially from “: Love Tips of the day”: which blatantly told me that one rupee per msg is being deducted . I contacted AIRTEL helpline several times, but the customer care executives were not very helpful, every time I was told problem has been rectified .But I am receiving daily two SMS and Rs 2/- deducted from my main account. I feel very helpless and cheated from your side. Not only this many times the VAS services automatically started in my number & charged Rs 30/- then every time I requesting your help line nos 121 & 198 now these are also not helpful for me. I am feeling very embarrassing and helpless for losing my hard earned money every day. I am going to unsubscribe from AIRTEL for my other 4 family AIRTEL Mobiles and educate my surroundings with this fact if my request is not entertained fast.
Now I request your good self to STOP all the extra services on my number with immediate effect and credit my amount in my account.

Bharti Airtel Limited — Shifting request not entertained

We registered a service request 4998774 with Airtel call centre on Oct 1,2011 for shifting of our Airtel landline,broadband and iptv phone no.[protected] to our new address. TAT given to us was 3 days till Oct 4,2011. We were told by local airtel people around that shifting of connection can take months but we choose to believe the authorities and relied on customer care.

We received a call from airtel that our existing plan 999 is not available any more and forced us to change plan to 1099 or 1199. When we asked them how long it will take to shift they said this is not the right department and we are not aware.

When nobody contacted us till Oct 4,2011 we again gave call to call center 198 on Oct 5,2011 and they assured us by 5 p.m same day airtel person will call for installation. We gave them this time also.

Again to our surprise nobody contacted us entire day.We again called on Oct 6,2011 they said the open service request has been escalated and they want one last opportunity to serve and assured that by Oct 7,2011 11.00 am somebody from airtel will surely call. NOBODY CONTACTED THIS TIME ALSO.

We again informed call centre and this to floor manager also. They provided us with Delhi Nodal officers no.[protected].

When we tried calling Nodal officer the pre recorded female voice made us wait for approx 10 min for so many times with final outcome " OUR NODAL OFFICER IS BUSY CALL AGAIN LATER".

We fail to understand does airtel think that their officers have right to be busy and we being their customer have duty to follow them as if by choosing airtel we have choosed headache for us.

WHY are we forced to change our plan.We have shifted in the same city if the company have decided to discontinue the existing plan does that mean the existing customers will have to bear that.

Can anybody help us.............we are feeling cheated by airtel every moment.

I took a new sim card ..which should have been activated in 4 hrs, as per info given them only..but they took so long to activate..and now it is been activated..still I am not able to make out calls ..cant receive calls..though I have sufficient about balance...the customer service ppl dont knw how to resolve the issue..they are asking me to contact the shopee from where I issued the sim...they have no co-ordination with each other..When I tried to contact the airtel office from where I issued the card..they are not ready to listen to you..they simply cut the call..this kind of service we get from Airtel..

Airtel service is really patethic..

sir,
I am a ratilar of airtel hutch bsnl any i sall a nokia set 1600 offer with airtel sim after two days airtel company reject sim and i talk custumer care but not responce and say change the sim care becouse 9784 this series have problem but custumer not anderstand this matter why company start this series you are doing totaly frod and your company and send sms this serives have problem why start new sim care this series i will go court my sim start any two days
sim no[protected]H-2

My mobile No [protected] I paid 12 months as Rs. 99. you masseged get one month balance. So that is not good.
(Rs. 99 easy life time is commencing in[protected]
So please request you to check and when I paid Rs 99 Recharge statement as sending my mail address.

I have taken new prepaid connection with Nokia 1200 set which can only use with that set.Just 10 minutes before i have lost my mobile, but its very urgent to get back that number since i have a last HR Interview round.How can i manage to do so. Is there any possibility to get it with an hour.My mobile number was,[protected], now i am available with [protected]...

aurangabad airtel distibuter's are not response shopkeper & advertisement to shopkeper they no voucher & erecharge lapo to give shopkiper please solve this problem

Dear Sir/ Madam,

I am suffering some problems 5 /6 days from Airtel Connection. When I am calling to the othre connection, I can not hearing the ring tone. So, many times I am complaining the airtel customer care, but they are unable to solve the problems. They told me if I am wanted to disconnect the line they are agree. I am sending the ph no. & address :

[protected]
[protected]
16/A, Avoy Bidyalankar Road.
Behala, Kolkata - 700060

So, I am kindly request you to solve the problem as soon as possible.

With Best regards.

Yours faithfully

Debisankar Mukherjee

All sms &Offer Sms please my mobile no [protected] will daily sent

Sub: NO refund of my disconnected no:[protected]

Attached please find the SCANNED telephone disconnection receipt dated 10thDec’07 as submitted at Airtel Relationship Centre( Lokhandwala/Mumbai).
2) inspite of my repeated reminders I have not received the refund against my disconnected number [protected].
• 3) I also have got a complaint number 16203346 dated 7th April’08 against which no ation has been taken.
In meantime my address has also changed which is as follows:
27/803, EASTEND APTS,
MAYUR VIHAR PH-1( Extn)
DELHI-110096.
PH : [protected]
[protected].
I
This may be treated as my final notice for refund of my account at my new address, failing which within seven days I will get it settled through CONSUMER COURT with all expenditure and liabilities to your account.
Richa Saraswat
[protected]

Date: 31.10.2007
Dear Air Tel Service Providers,
I regret to write as following:
I have contacted an Air Tel agent to provide internet through broad band service in my PC. It was very easy because my building is well connected with broad band cable at Indra puri colony Near Bhawarkunwa and earlier connection was given to some one. Sales officer Mr. Suresh Bhagat responded very soon on 21st August 07. We completed all paper formalities & I paid Rs. 600/- . I asked when I can get the service. I hoped on 23rd but he promised by 24th positively. August 23rd I got cable connection up to PC and phone (instrument) connection. The person who connected the line told that tomorrow morning you will get modem connection and your PC will regularize the internet facility. Modem provider is separate staff. Next day I was waiting and nobody came. When I telephoned to air tel. office, Mr. Shri Ram telling him staff told that today he is on leave and tomorrow he will attend you surely. I informed that I will be out of station from 25th to 29th. Again he promised that before you leaving by noon, modem must be installed but he was failed. During my leave he telephoned 2-3 times asking that when I will return? I told to return on 30th and came back on 30th. Again I was promised that 31st modem will be installed but by evening 19.00 hrs. While writing this mail nobody came.. I also contacted to Bhopal office and they replied that by evening the person will connect the modem. Now every concerned are not picking up the phone
I surprise and wonder such behavior from Air Tel service provider employs in this competitive age. I get hurt ten days, felt very sad and decided not to obtain any service from Air Tel. Mr. Sunil Bharti Mittal who built this great empire will also feel very shame hearing customer dissatisfaction.
I was very happy if I was told that I will get service after one month but this type communication gap and falls talking I have seen first time in my life.
Cash Receipt No. - 27110, C AN F No. - 2053817. Name –Ambika Prasad. Airtel Form Sl. - 2053817.
May I still hope that some one will take action against such cheating staff? So that no one other can suffer and unbelief with such pride big telecommunication providing company.

With best regards,

Ambika Prasad

Airtel India — I had requested for close of my no 990220029

Hi I had raised a request to close this no but they had not close this no each time I have to clear the Bill.....
Thanking You
Anwar Akhtar

Airtel India — disconnection of airtel service (09816762805)

i have a problem with the connection of airtel. They discunnected my no. without any reason and ui am not able touse my GPRS network through this no ([protected]). I did contact tto nearer dealer but there response was not goood enough to satisfy me and my netwok is bard from last three days so pls do helpn me to get myb network get connected.


THNKING YOU

We posses airtel corporate connection and running a big business, here in our area (hootagalli industrial Area mysore) since last few days we are not able to communicate any thing properly. there is very poor network signals available.
we complained this matter to the customer care also but some how we didn't get any response in this regards.

Airtel India — Network problem

my location is in kerala the problem is the coverage is not good in our area the tower(asramam,kollam) is situated few meters from my home but i m not getting proper coverage i complainted to the customer care several times but they r not taking any action to solve this problem . they r not caring the customers

Airtel India — on customer executives and team leader

im feeling bad to complaint on my mobile provider customer care executives.bt those persons are nt able to give proper explanation regarding to my complaint no.[protected] lodged by me on 22nd.june.2007 abt railway enquiry.
i had talk wid 5 executive persons and later wid one team leader also.im giving all those members names and timings when i was talking wid them.by using these details u may verify internal voice recorder corresponding to my complaint no.
details:
1# sandeep - complaint was booked by him on 22.june.2007 at 16:56.
2# satish - talked wid him abt my complaint status on 24.june.2007 at 18:21
3# susheela - again talked wid her abt my complaint status on 26.june.2007 at 11:36.
4# eswar -again talked wid him abt my complaint status on 27.june.2007 at 16:48
5# usha - again talked wid her abt my complaint status on 02.july.2007 at 12:28.
6# RAM NATH - team leader o[censored]sha's team
widout any intimation executive Ms.usha forwrded my call to him.i was talking n asking so many doubts bt while talking the call was disconnected suddenly.
so i request u to sir / mam u plz listen all those internal voice recordes , recorded by those calls and give me the proper assistance to me.
coz for a single complaint they did nt give any status details wid in 24 hrs n some of them tuk a gud class to xplain the logic of 24 hrs means nt the continuous hrs and those r their 24 working hrs n my pb 'll solve on their 24 working hrs nt in 24 hrs.
and one of the team leader also did nt give the proper xplanation to the faults done by his subordinate executives.
i think u may give gud xplanation n i hope that u may do the favour to me after listing the internal voice recorders.
thanking u sir/mam,
pavan kumar,
[protected].

Airtel India — New connection not activated for long time

I have submitted a request at Airtel Customer Care Centre at Vikrampuri, Secunderabad on 14.11.2007 for migration from postpaid to prepaid. Till date i.e.18.11.2007 it is not activated. my mobile no. [protected] and landline no.40192734.

Airtel India — Roaming problem

dear sir,
i had given request for activation of roaming and i got sms on cell phone that my roaming is activated
from 14th of Nov 2007.my postpaid co-operate connection of Bhopal and presently i am at punjab but still my roaming is not activated till today Dated
19/11/2007.even after launching my complain at customer care of Madhya Pardesh.please look in this matter and try to activate my roaming as soon as posssible.
thnaks and regards,
Bharat bhushan,
Hub manager,Bhopal.
Indian commodities.com
Mobile-[protected]

AirTel — CUSTOMER SERVICE COMPLAINT

Hi All,

I want to make a complaint regarding a false promise made to me regarding change in bill plan by one of Airtel's customer care representative I called up Airtel on 16-10-06 and adviced the customer care exc to unbar my service as I had already paid the bill. And also adviced him to change the bill plan as the bill was reaching a hieght. So he suggested that I should go for celebration 296 or something similar to it ,in which I will pay one time Rs 998 in my Dec bill and it will be 50paise calling to landline & to any other cell phone(or service) and the tariff will start from 18-10-07 as the bill was already genrated for oct.But the bill/statement I have recieved this month shows no changes I was expecting some cut down on my phone expenses.I called Airtel told them about the same on 28-11-07 after recieving the bill but the customer service representative claims that there is no documentation regarding any bill plan change.I adviced to listen to the voice files of the calls made to them for Cell phone #[protected] but they refused.

I have been using Airtel since years now and that to the same number this is a case of false & misleading representation made to a customer by Airtel.I want Airtel to investigate the same as its hard for me to pay this Bill.I will not pay this bill.


Nitesh Suri

Dear Sir,
I had taken connection of airtel mobile postpaid( [protected]),which could not be activated due to security verification .I made numerous phone calls to 121,but connection did not start.
Today I received a phone call from [protected] stating that I am advocate calling from delhi court & case is being filed against you for non payment of mobile [protected].
I am feeling frustated due to this act of airtel ,please inform me whether this was a true call , accordingly I shall decide my line of action,also disconnect this number with immediate effect.


Best regards


sudhanshu srivastava

Dear Sir,
I had taken connection of airtel mobile postpaid( [protected]),which could not be activated due to security verification .I made numerous phone calls to 121,but connection did not start.
Today I received a phone call from [protected] stating that I am advocate calling from delhi court & case is being filed against you for non payment of mobile [protected].
I am feeling frustated due to this act of airtel ,please inform me whether this was a true call , accordingly I shall decide my line of action,also disconnect this number with immediate effect.


Best regards


sudhanshu srivastava

Dear Sir,
I have applied for gprs and internet facility 4-5days ago, the charges for the same have also been deducted but i am not able to avail the facility .Therefore, please activate the gprs on my mobile number 91 [protected](patna) as soon as possible. Apart from this the customer support team has also denied the complaints send by me as a result of which even after sending the messages to 121 i didnot recieved any of the messages regarding my complaint and the executives disconnect the phone in between the talk or dont come back after they go on hold.Such type of service is never expected from airtel. Therefore, I want to get the service actived within a day for which the amount has been deducted.
Sujit Kumar

Dear Sir,
I have applied for gprs and internet facility 4-5days ago, the charges for the same have also been deducted but i am not able to avail the facility .Therefore, please activate the gprs on my mobile number 91 [protected](patna) as soon as possible. Apart from this the customer support team has also denied the complaints send by me as a result of which even after sending the messages to 121 i didnot recieved any of the messages regarding my complaint and the executives disconnect the phone in between the talk or dont come back after they go on hold.Such type of service is never expected from airtel. Therefore, I want to get the service actived within a day for which the amount has been deducted.
Sujit Kumar

know that activation details.my friend is a distibutor he told me all details in depth. now we suporting other net work only for new activation eve though good amount of commission and in dark about air-tel to inform public about the services or not..!!!
U R requested to give your guidelines for smooth business in future to avoid delaysDear sir ,
I am retailor of air-tel in Panagudi of Tirunelveli District, Tamilnadu. Since last March 2007 not got any activation charges, in our village distibutor name is Mr.Lingam,who expressing that he is not getting anything properly from airtel, and also he told me that i am getting 30 rs o 40 rs only for each activation, even he does not allow us to activate from our easy sim charges, simply telling us to send & he will activate all sim cards from my easycharge then only you will get more activation charges, we are not getting commission proberly, he may have some problem. Airtel office thats what he does not give any activation cahrges to us, once i have activated 3 sim cards from koodankulam, near by area there i got 80 rs for each activation then only i cameto and get good commission for for services.

Air Tel India — Mobile service

Dear Sir/Mam,

I am having three connections of Airtel mobile all are postpaid.Now while I am applying for a new connection completing all parafonia got the simcard,but from 15 days my new connection mobile outgoing is not activated.When I contact with the agent (Dillip Kumar Nayak),he says I have to contact Mrs Mitra but she is not attending the call.her No is ([protected]).When I visited the website there is no mail id of any one to lodge complain.

Kindly do the needful.

Regards,

Satyabrata Padhi
Employee of Bajaj Allianz Life Insurance company
PH:[protected]
Orissa,India

Need to get information of my account through web , provid the proper web address ASAP.

Dear sir,
i lived in bihar and i m regular user of mobile office. in bad time i said to customer care to disconnect my gprs. this recuest is given my me on 21 jan 2008 after passing this recusest customer care replied me sir u'r gprs is deactiveted but after few hour's my account will debited by 249 for the case of gprs. my mobile no is [protected]
again i call u for about the amount. always i listen differnet reson by you. after west a 100 rs in phone calls my amour are return but i gprs is not activeted, after this case when i called customer care he said me sorry sorry and sorry please say me any more way to say sorry. sir please active my gprs

I regret to inform to you that I am absar, my brother using air tel in kadayanallur([protected]). (Tamil nadu - Tirunelveli district) we are very upset by your callcentre response,sorry to say this.since i am also working in the same field -(Service engineer - Home appliances).
Actually my brother having a plan which daily one rupee is deducting from his balance amount, now he no need this plan and need normal plan.
for this purpose he called several time and send sms to one number also,but there is no response. still he sis loosing Rs.1/ per day.so please do the need full at the ealiest.

This is for ur information and necessary action please.

Yours faithfully,
Absar

Airtel India — High unbilled amount

Pl.send the duplicate copy of bill for the month of March.08. My mobile no.is [protected].

My avrage billing amount is Rs.1500/month in post paid mobile connection of [protected] of Airtel.
Till yesterday, my unbill amount was Rs.1100 without rental & other service charge.Now i got my last month billing amount Rs.1578.88.But this month amount is showing Rs.1150 in one day whereas i have used three local calls of one minute avrage.

Customercare is sayoing, i do not have any information in this regard.I will be able to say after the month is over.How can i wait so long being they can increase my unbill amount upto the creadit limit Rs3800/- may be in next two days.

Please advise.

My name appearing in First page only, rest of the page :Balaji.T" appearing why.In this regard many time complained in many places and in ur 121 service but no action till two years.

T.Gurunathan
[protected]

as i clearly reported tothe customer care centere with ref num:[protected] plz make nessaary arrangements regarding the solving the problem or else cancel my num([protected]) so that i can take another num in other network


but as a corporate company its not correct on u

Airtel India — Bad Mobile office service and unsatisfactory customer care

ive been having some problems with my gprs lately...im always on the move so i use lot of mobile office. but lately its is giving very bad service. the speed goes extremely low and keeps getting disconnected. and some times it doesnt work at all, and the surprising thing is it happens only at my place. if i take my cell anywhere else it works just fine. ive lodged complain over this many times to customer care. but i dont think they are hardly bothered about it.

sagar walia

Sir,
I had connection of airtel mobile postpaid([protected]).Before leaving India i called to 121 two weeks before(13th or 14th of may) to stop the sevice from 25th evening.The phone register by Bimal choudhury my husband.I paid the amount u send me.Still i am not sure the service has stoped or not.Plz stop sending me the bill.I am not using the phone.Is there any other number to call u.Plz cancel the number asap.
your faithful,
Aparajita pattnaik

Airtel India — Disability of Incoming calls from BSNL Landline

I have been user of Airtel Postpaid card since a while.
But from last 45 days I have been facing problem i.e I am not able to get calls from BSNL landline.

So many time I have lodged a complaint about to So called "CUSTOMER CARE" also I personally visited to Airtel Customer office.

But Asusual I got no progress on it, So finally I had to take help of this stupidity.

Belive me I am not exaggearting the things I am talking sense.
I got lot of commitments from Sweet voices behind the call..
I have received complaints numbers(Request reference numbers
[protected]th May 2008
[protected]th June 2008


I am wating for positive response.

Regards,
Jeevan Pawar
+91 99875.37671

I too am facing the same problem.
I got a new Airtel prepaid mobile connection for my daughter in Bangalore on June 30. I can connect to her number from my BSNL mobile.
However, I can not connect to the number through BSNL landline.

sir,

i had sent lot of sms for this no[protected] from kuwait.but still it is not yet get.i want to know sms facility available or not.otherwise what is the proplems?this is for ur information

yoursfaithfully
ibrahim([protected])

Airtel India — Poor Network and service

Hello,

I am a new customer of Airtel. I have started using Airtel since last 2-2 weeks but very much disappointed with their network.

regarding same, I have called customer case 121 on 2nd July 2008 and they have told me that their Network Department will contact me on 7th July 2008. till date, no one has contacted me.

I want to disconnect Airtel Connection and regarding same I have sent email at [protected]@airtelindia.com but I am getting
message that they are unable to process my request due to wrong subject format. Correct subject format must have
mobile number startuing from 98 or 99. My mobile number starts from 97. How am I supposed to email them? I have sent them email atleast 5-6 times and everytime it failed to reach.

Probably I have to visit their office personally and disconnect the service. This is simply pathetic.

Thanks
Hemangi

Airtel India — Network Problems

1. Non-delivery of SMS while on roaming.
2. Unable to make / receive calls while on roaming despite full network (signal)
3. Hopeless Customer Support, they do not know anything about what COULD be the problem. They give me hopeless suggestion when I ask a solution to my problem, which in no way is related to my problem or even the vaguest of the solutions to my problem.
4. And a whole N/W that only has an excellent mechanism of accepting complaints and do NOTHING at all about ANY of them!!!

Airtel India — ROTTEN SERVICE & CALLOUS APPROACH TO COMPLAINTS

I am an airtel prepaid user and my cell number is [protected]. I just met with an accident on my way home on the motorcycle & tried to reach my family to inform them so that they do not get worried if I reach home late. Guess what?? I get a message whenever I tried calling any phone number that "MY AIRTEL OUTGOING FACILITY IS TEMPORARILY RESTRICTED & THAT I SHOULD CALL 121 AT CUSTOMER CARE FOR FURTHER ASSISTANCE" I have sufficient balance in my account but still my outgoing facility is barred & when I try calling 121 customer care & I am informed that the NETWORK IS BUSY. This is the sort of service I get from a company who is supposed to be one of the largest or best in the world???? Absolute and HOGWASH. Airtel is only interested in increasing its customer base without developing proper infrastructure to cater to such high volumes of traffic & in the process it is only filling its pockets with more and more cash so that their executives enjoy a flamboyant lifestyle and appear in the glossy magazines as the leading lights of INDIAN INDUSTRY. So who cares if some common man meets with an accident and is left to die on the road, just because he cant make the most important call of his life and even call for an ambulance. SHAME ON YOU AIRTEL. SHAME ON YOU FOR EARNING FROM THE VERY CUSTOMERS WHOM YOU LET DOWN SO EASILY EACH TIME. I am so sorry that I trusted a brand name like AIRTEL & decided to use your mobile service. I am so sorry. I am now going to file a case in the consumer courts & also file for INFORMATION UNDER THE RTI ACT & I also urge all fellow users of this hopeless & shoddy service provider to take up the matters they face with AIRTEL to the highest authorities & not to give up until our need of proper service is delivered by such uncouth & DIRTY SERVICE PROVIDERS.

MAHIAR BENGALI.
A-8/ 302, FLORIDA ESTATE, MUNDHWA, KESHAVNAGAR, PUNE-36.

Airtel
my mobile
[protected]

[protected]
no network
full day
pls
network

very poor service. neeeed to try for many many many many times to connect 1 call. this is utter cheating and clear deficiency in service. panna tharikida network. avanta thala adichu polikkanam . panna narikal . avanta oru air tel

#######$$%%#33#****8***************

i have airtel number of bikaner(raj.)
my number is [protected]
now i am in navimumbai for 2 months
my outgoing is off for last 10 days
i done also complain in airtel office panvel but all in vain
my temprarory number is [protected]
please help me

Airtel — Ineligible Customer

My postpaid account number is XXXXXXXXXX

I have two cell phones on this account and have been a customer of Airtel for 8 years. I have never even so much as delayed a single payment in all these years.

Today, I went to an Airtel office on Cunningham Road to get another number added on to my account and was told that they could not do so.

I called customer care only to be told that I was "INELIGIBLE".

I explained to your service rep and to the floor supervisor that I was willing to pay for the connection and was not asking for anything free of cost. I was still "INELIGIBLE". They could not say why I was "INELIGIBLE", just that I was. They took a "request" and told me that in 6 days, your sales department would call me or call on me.

They even double checked my address so that their sales department could visit me. Makes me feel privileged. I may one day in the near future be visited by an Airtel sales rep, who will no doubt want to meet my family, check out my house, talk to my neighbours about my character and then perhaps offer his daughter in marriage to my son - or better still - offer me an AIRTEL add on card.

Reminds me of the good old days of public sector phone companies. Atleast, things were simpler then. One was always "INELIGIBLE". But this impeding visit of the Airtel sales rep has me on tenterhooks. Will I or wont I pass the ELIGIBILITY test? Will I or wont I have the honour of having another Airtel connection? Oh how proud I will be to sign my name as "X Reddy, B.E., M.S., M.B.A. and Airtel ELIGIBLE".

I'm so exited. I'm blind copying this email to everyone I know and will post it on every public website. I hope everyone prays for me to become Airtel "ELIGIBLE".

sir, my customer care is blocked. whenever i try to use any service, i get this message - sorry you are not authorised to use the service of the broadway II gateway.
i want to activate airtel live as soon as possible.

WE HAVE A PROBLEM WITH CONNECTIVITY AT OUR FACILITY
(COLUMBIA ASIA REFERRAL HOSPITAL, YESHWANTHPUR, BLORE).
WE HAVE COMMUNICATED THE SAME TO YOUR LOCAL OFFICE BUT THE RESPONSE WAS PATHETIC.
WE ARE FACING LOT OF ISSUES AS PATIENTS ARE UNABLE TO GET IN TOUCH WITH DOCTORS.
REQUEST YOU TO EXPEDITE THE PROCESS OF STRENGTHENING THE SIGNALS AT THE EARLIEST ELSE WE WOULD BE FORCED TO SWITCH ON TO OTHER NETWORKS

REGARDS

JAYESH V NAIR
[protected]

Sir My Mobile No is [protected]
this was Expired Be4 2 week's but I want to Activate it so Please Can u Help Me 2 how 2 activate Or send Me The prossessing 4mate

i am sriram .living kuttalam .
nagapattinam district, tamil nadu.

i our area airtel network is very very poor for all type airtel mobile phone users.

our area airtel is not working inside of the house.working only out side of the house only

the tower is very near of my house just 300-500 meters .

we are facing the problems above 8 months.

many times complaints to the airtel customer service.but the results is ...????????

no body(airtel officers) take any response action about the complaints .just receiving the complaints only .

our area many of the airtel users complaints not only me about the problem.

Kindly solve the problem and implement one more tower.


By
Sriram.K

Ya, even in Periyanaickenpalayam, Coimbatore We are facing the same problem, Poor Network. We are not receiving signals even if we stand under the tower..

AirTel Sucks... Switch to Vodafone...

Airtel India — customer care sucks

for the higher officials,
i m a prepaid card holder and my number is [protected]. i bought this number in june. now my no. is not active. the airtel officers told me that they cant do anything bcoz they have some problem with the server for three days.but i have made the compliant two weeks back itself.when i told this to the concerned officer at my nearest airtel customer care showroom at CHROMPET, CHENNAI-600044, TAMILNADU, INDIA. He fought with me and spoke very irresponsibily and he blackmiled me that he will block my sim. i request you sir to take necessary action.
-E.Karthickraja

Airtel India — bill amount / 9866222609

this complaint regarding my airtel mobile bill amount for the month of september 2008, where as i am recd the bill for the amount o Rs.12, 235.00, this is first time from last six years.When i am contacted the call centre on 01.10.2008 reg my bill query thrice the had taken compalint about my bill query wide complaint no 18610908, and said by 03.10.2008 concerned department will be get back to me.

but today i.e. 08.10.2008 i am receiving the calls abt bill payment not for the bill query.

As i have not subscribed for my today service.It as been automatically activated i want to deactivate this service hence fouth...my mobile # being [protected]

Airtel India — very very poor network strength

very very poor network strength, GPRS SERVICE IS VERY POOR AND WORTH LESS RE 15 PER DAY. THEY ARE PIRATES

airtel india/mobile no. — customer care is blocked intensely

I have mobile no. on my name, no. is [protected] I was using mobile office for internet oneday I subscribed for daily pack but MO was not activated to my set I again subscribed but result was same then I contacted to customer care They asked me to subscribed again I did Same but no result then I contacted to customer care supervisor she also advised the same the process went for five times and an amount of Rs 100 was deducted then I contacted to customer care supervisor but result was zero inspite of solving my problem that gentle lady has blocked the way to contact to customer care and put my no. recorded voice I sent SMS also but no use Please look for the following:
(1) open the access to customer care
(ii) refund the amount in cash if not give the reason
(iii) on what basis access is blocked

Airtel India — Serious Deteriaration of Sevice

National Roaming facilities in the Mobile having Airtel
Customer Relationship #[protected] has not been
working inspite of having all bills cleared regularly
in time and having credit limit of Rs. 11, 800 /=.

Repeated complaints were made at Airtel Branch
Office and over phone (121/[protected]) without
any effect.

Recently (October, 2008) Airtel service has deteriorated
tremendously.

Recently taken Airtel postpaid mobile with airtel customer relationship
#[protected].
Call to GPRS helpline(12118), Customer care(121) not maturing when in roaming. When dialing 12118, 121 call goes to prospect department and later disconnects. Complaint was registered on 17 October[protected] but closed without any resolution. Noone has
Even contacted me by mail or call inspite of calling the Gujarat customer care and Gujarat nodal Office many times and writing many mails. Gujarat nodal office
Informed that ROAMING COORDINATOR in Delhi would contact me but noone has contacted me yet by mail or phone.
Have registered another complaint on November[protected] about the same issue.
Would request you to please rectify the problem as soon as possible and
Inform me by mail, call the action taken.

Facing similar problems in my area with airtel gprs. The network fluctates so much and speed very slow. Airtel people sometimes tell that the network cannot be improved in the area while at other times tell that they are working on it. They do not register a proper complaint with a complaint number neither there is any follow up.
Maybe all suffering consumers if can come together and complain will make a difference.

Last 3 months everyday I have called 121 customer service unit and each time they say we will solve the problem in "sorry 48 hrs" but nothing happend !!!. a person who have self respect cant live with aitel customer care unit since they always break promise.

Sony India Customer service — Rude and terrible customer service

Sony India people trained to be rude with customers. They often disconnect the phone to harass the customer and use foul language with customers instead of trying to solve their problems and answer queries. Their product quality also deteriorating day by day.
PLEASE BUY SONY PRODUCTS AT YOUR OWN RISK AND IF YOU DO BUY DO NOT EXPECT ANY POST SALES SERVICE. Unfortunately have bought sony products in the past and now facing the music from their customer care people.

Hi frnds,

Today morning (Nov 28/08) I also got the same call saying Inspector ajaygosh speaking from Delhi district court. He said that a case has been filed against me and I should contact Adv, r s varma at the num
[protected]- and my case num is 39/2007. Could any one please verify the source of this call?
thnks
anoop

Respected Sir
informing you that I Anirban Ghosh a life time prepaid customer of your reputed cell phone company. my mobile number is [protected] which is now disconnected due to disobeying the rules of life time connection ACCORING to YOU. but I did not find anything about this. they says that I did not use Rupees 200/- in last six months but for your kind information I had pay Rupees 249/- for GPRS. in oct. 2008. eiher kindly do on my connection ON as early as possible or I must go for other & better company for connetion of my phone.

AirTel — Complain in Service

I am facing problem in use of internet. I recharged 395 RCV for internet use but i am using this service properly. So Please slove the problem as soon as possible other i will complain in consumer court.

Kapil Gupta
Contact No.[protected]

Airtel Postpaid Connection — Lack of support from customer care people

I had applied for a new connection of airtel after recieving a call from one of its dealer who told me the benefits of switching from my then current service provider to airtel. As postpaid connection is conducive i had sumbitted all the documents. After few days my outgoing connection was barred on account of non verification of address proof. After repeatedly requesting them to arrange for an address proof a representative from airtel came and did all the formalities required. On the very same day i called Customer Care people requesting them to resume my outgoing it was causing me a lot of inconvenience. They told me by next morning it will be done. After that i made umpteen calls to customer care asking them the status all i got in response was reference numbers and even after speaking to manager the response was far from satisfactory, as he told we have not recieved any intimation yet . Afterwards i recieved a message from airtel stating that in case my number is permanently disconnected please visit the nearest airtel outlet for processing THE REFUND OF YOUR SECURITY AMOUNT. After that i again called up airtel and spoke to floor manager asking that why exactly my outgoing has been barred even though address verification has been done and i had sumbitted all the documents. The response i got was she is not having the reason in her system and asked me to contact some dealer. Then asked her help to locate some dealer in BTM or JP Nagar as these areas are conducive for me to visit, she told there are no dealers in those areas!
As my outgoing has been barred its causing me a lot of inconvenience and i am not getting to know the correct reason on what basis have they barred it!

When dialing to the number to [protected] from my house mobile no-[protected], it is observe that the link was not established to me but with others and amount is debited from my account many a times. Pl. correct them and credited in my account.

I am Vikas
The SIM Card [protected] starts Refreshing when Network fails and it wants updating Sim again and again.

SIR,
I M Rohit Sharma using ur airtel no [protected] from last 1.5 year today i received cal number is [protected] u re executive talked to me in harsh language and she even do not have manners to talk to the customer and secondly she said someone using another airtel number in which he had give faake proof of my residence add and he had not payed the bill .so i m not faulty in this bcoz my id re different and that falty num is not in my name so i request u to take immediate action ASAP and also take sum action on that girl who dnt have manners to talk
THANKING U
ROHIT SHARMA
[protected]

To,
Mr AMITABH,
Nodel Officer,
Bharti Airtel ltd.
CHANDIGARH.
R/Sir
Reg:-Incoming & Outgoing Calls obstructions - Mob no.[protected].
I am a Post-paid mobile connection holder of Airtel for the last five years. But since last one & half year. I am confronted with the above mentioned problem which I never expected from such a esteemed service provider.
No incoming/outgoing call is matured inside/Outside of my house & every time I have to go about 100 yards away from my house or to the top-floor to get matured my calls during my tenure of stay at home.
Time & again I brought this problem to the notice of your Customer care center but all in vain, every time I have to repeat my entire matter to your service center officials, but their ready-made replies are as under:-

i) I have up-dated your complaint.
ii) Sorry sir, not hearing well, giving an impression that I am being ignored intentionally.
iii) Generally, they say that some technical up gradation problem is there.

In the light of above facts I feel harassed by them since last 15 months. Though during this period your technical engineers visited my house twice & found the problem genuine one, but they too could not find any solution of this realistic difficulty .
As I am working in corporate sector, my mobile no is used through out the country & I am not in a position to change my said number at present. More over, I remain busy in my official work & I do not find enough time to lodge my complaint time and again or pursue the same thoroughly.
Besides I always make payments of bills through chq or by credit cards but your franchisee offices do not update the same in time, Occasionally they put me in trouble to give receipt to them to up-date my payments. Earlier, they credited the proceeds of my cheque to some other customer's a/c, which creates harassment to me. There are others several such minor incidents which I do not want to quote here.
So, your kind attention is drawn to-wards my above cited genuine problems for an early solution with in a specific time frame under intimation to me.

Hoping for an early response from your end.
Yours faithfully,
Yogesh yadav s/o puran chand
64/66, gowal mandi.
Ferozepur cantt(152001)P.b

Mob no [protected]

UNNECCESSARY U R DEDUCTING BALANCE OF RUPPESS 10.EVERYDAY.EITHER U DEACTIVATE
THIS SERVICE ON MY CELL NO.[protected].OR I WILL GIVE COMPLAINT IN CONSUMER COURT. AND I WILL SEND NOTICE TO AIRTEL GALLERY I M GOING EVERYDAY THEY R NOT LISTENING US

hi i am very upset of airtel service the customer exeuctive are without manners they not give full information to customers . the airtel activate service without any request . this company activate Missed call alert on my no. without my request when i made call to customer care they dissconnected my call and they dedcate my balance very very bad service plz dont take this company service

hi
my no. is [protected] i am not happy with the service of airtel. i have paid this months outstanding bill and unbilled amount. i had requested for it but and they told yes it will be cancelled in 24 hours but its not cancelled so do cancel this card its an urgent request

Air Tel India — unwanted subscription

My phone number is [protected]. I am badly fed up with regular unwanted messages from Stardust packs through http//.igmobi.com and igfun.com etc. I have made number of complaints to Air tel also which are still pending. Even no clue is detected about its operating field. It harrasses and disturb peace of mind. Please look into it seriously and deactivate the service to my cell immediately

Urgent Sir, Cell number [protected] contact Name, from.

Please send email reply.

thanks.

Airtel GPRS services — New Connection being sold but services not available

Hi,

I wish to raise a complaint against Airtel GPRS Data Services. I have purchased a GPRS Modem and a connection on Thurday, January 25th from Airtel Customer Services Center in Residency Road Bangalore. At the time of purchase i told the sales eecutive that i am buying it only for data services and not to for voice. I was informed that the Data Services will be activated 24 hours from the time of purchase.

Even till now after 4 days from the date of purchase the Data Services are not been activated. I have also registered a complaint with their call center via complaint number : 20376058, and now they are saying that all the Data Servers are down and they will not be able to activate the services.

I feel i have been cheated, Airtel should have been transparent to the customers at the time of sales and should not give any false commitments. Also, incase they can not provide services they should not have sold me the connection.

I want a full refund of the money paid to them for the Data Card and the security deposit paid for the new connection via bill number : 2154 Dated 22/01/2009 and security deposit receipt number : 1046, Dated 22/01/2009, TouchTone Cellular, Residency Road, opp Nagarjuna Hotel, Bangalore - 560038.

Thanks,

Sudhir
[protected]

i'm using airtel postpaid service from the month of june ' 09. my mobile number is [protected]. i'm in need of my bill summary from june ' 09 to january ' 09.so i request you to send the above month bills to my mail id.


thnks & rgds
sindhu

From

b.selvam
My mobile number is [protected]
Pattalam - aria
Chennai - 12

Sub:- wrongly easy recharged ( airtel )

Dear sir please kindly requested
Dealer wrongly easy recharged for booster to topep pack so now
Not working incoming and outgoing as on 14/01/09 still
Actual rs-75.00 balance in my mobile and we need same number
So as soon as rectify
Again05/02/09 we pay rs:-48.00 but not recertify my problem
So please do fast active my conation
And he is not respond answer

Dealer name – mr.rakesh mobile number - [protected]

As soon as
Do need full

Tq.

b.selvam

Airtel India — e-statement of Mobile no. 9096288251

Dear Sir / Madam,

I request you to send me monthly e-statement of my mobile phone bill details on my mail address.

Thanking you.

Sincerely

Ashok Shah

My Mobile No.[protected] isactivated with Mitti Ke Rang Service forwhich ihave never subscribed nor requested, I have requested tocustomer care No. 121 ten or more times to deactivate the service and every time Iget assurance that it will be Deactivated within 24 Hrs but it is still active .

For the last many months charges are deducted for Mitti kerang service

So Now you are requested to deactivate the service with immidiate effect and charges may be rembursed.

Thanks & regards


RamNiwas Yadav
[protected]

Airtel India — No Refund of Security Deposit

Respected Sir,

I Omkar Chandrakant Kulkarni was Postpaid Subscriber of Airtel under the mobile number +91-[protected] from 07/04/2008. Due to dissatisfied service by airtel network and poor customer service I had requested the company for permanent disconnection of my number, in writing on 08/11/2008. I have stamped receipt of my application for permanent disconnection. At time of applying for permanent disconnection I have settled all outstanding amount on my account for which I have stamped receipt of company. Thereafter I had told by company's executive that I will get my deposit refunded within 45 days by account payee cheque. Meanwhile the company's executives called frequently on my alternate number and requested me not to disconnect the number, when I was busy in my office work. Further in addition to this kind of mental harrasement, I have received the bills for the month of 23/10/2008 to 22/11/2008 and also for 23/11/2008 to 22/12/2008. However today it is more than 100 days I have not received my Security Deposit Refunded yet. I hereby request you kindly to consider my mental harrassemant by Airtel by calling during Office Working Hours, by delibarate delay in refund of Security Deposit and Harrassemant by sending bills for the number which I have already applied for disconnection in writing under stamped receipt by the company.

Thank you

Omkar Chandrakant Kulkarni
+91-[protected]

Dear sir/madam, date[protected]

I have applied for disconnecting my postpaid connection for mobile no -[protected]-allmost one and half month back.I also submitted my pan card zexox with duly filled form to the airtel customer support branch at klyaninagar(pune). But sill I am receiving the bill from airtel.I have given all the dues while closing the connection.

pls take the necessary action as it is unfair to give bill after closing the connection.

Thanking you .

regards
yogesh bhondare

i disconnect the mitti ka rang

Airtel — MESSAGE DID NOT GET FROM INDIA TO KUWAIT

Dear Sir,

My wife have connection in INDIA AIRTEL, and she is trying to send me messages, but I could not get it, very rarely get one or two. I[censored] contact through mail, I will give her number.

Please take necessary steps to clear this problem at your earliest.

Thanking you,
Salim-kuwait

Airtel India — when camera get open few amount of paise get deducted from mobile prepaid balance.

sir,

I have purchased i phone from airtel last year in october 2008, after using camera of my mobile phone a little amount that is in 30 paise get deducted from my mobile prepaid balance.please take my comlpaint against airtel company, even customer care not supported me and they have close my customer care service for more than 1 week because i ask this question that why amount get deducted from my mobile by that reason they have stoped my customer care service.

Airtel Mobile Services, India — Debiting amount without providing bill

I have opted for Airtel ECS facility for easy payment of the bills.

But now I am in a very big problem. Airtel is debiting the amount from my bank, WITHOUT providing the bill .

When I contact Airtel, they give a stupid answer, "Server problem, you shall get it within 2 weeks" . Withing the 2 weeks the money shall be debited from the bank and if you are LUCKY enough, you shall get the bill.

Its funny to note, that the CEO gets business awards for a company, which functions like a cheater .

I am seriously thinking of moving from Airtel.

Airtel India — Service Barred

To,
Bharti Cellular Ltd

Sir,

I had got a handwell of Airtel corporate plan which is applicable only for Ammunition Factory Employees, and i read out tarriff & all the terms and i decided to take that plan. For that i made contact to that agency. Agency name was not mentioned there only the name of team leader and executive's name are mentioned on that handwell. And I spoke with Abhijeet ( [protected] ) and I told him about that plan. On 26th February 2009 I have taken the sim card. After taking all the documents and refundable deposit Abhijeet told me sim card will start after 4/5 hrs, but it wasn't started. And i spoke with them when will it start they told to wait for next day, but next also it was not started Finally it started after 3 days.
I was taking experience with airtel service and i made some outgoing calls. after second day Abhijeet called me and told me that your company ID is not valid then he told me give me latest salary slip. And in the evening my outgoing service had been barred. Then i called them and ask about service interruption. Then they told me your company ID is not valid therefore service has barred. then within two days i submitted salary slip. then they gave assuarance it will start in the evening and i was waiting for that. After submitting salary slip still my service is barred I spoke with Team Leader Sheetal Kumar ( [protected] ) he told me give me 1 photo ID then it will start but that time i was irrated on him because they should check all the documents first then service should be provided. Agin after two days in the morning Sheetal called me that time he told me no need to submit another photo ID we will adjust with previous documents. In the evening he again called me and he was teeling in your residential proof your name is incorrect then give me any other document. then I spoke with their manager Mr Vishal Sharma ([protected] ) And I told him about all this. Finally I told him I don't want your service because since last 1 week my service has barred. And I dont want your service give me all my documents and refundable deposit.
I am requesting to Bharati Cellular Ltd, Pune Please take action on them otherwise, unfortunately I assist consumer forum against them.

Because they don't need customers, And before provide the service they should check all the documents because after providing the service they are checking the documents.

Regards,
Anil Kagade
Mobile No for the same plan [protected]
contact no [protected]
Add - dighi pune
411015

Dear sir,

I have changed my payment system from pre paid to post paid towards my mobile no. [protected] at P.S.G. Communications, 10, Green park, P.T.Rajan Road, Visalakshipuram, Madurai - 14. on 03.03.2009 against receipt no. 730. Till the date it is not converted into post paid. out going is been barred. When I contact the your above said shop they are not answering me properly and they did not take any action in this regardd. They also did not give me the incharge phone no. to launch a compliant. Kindly, do the needful immediately.

the custmer care executive has blocked my number. i need some informations about airtel services with your executive but i become unable to talk with him. plze unblock my number, dont tensioned me. i m alreay a buisy man with my office works dont worried me more. plze do something in favour of me. thanks !!

sir i have an advantage sim of airtel.on 24th march i got a call from your head office lucknow that my validity period will be over on 25th march .and that customer care executive suggest me to recharge with 99 nd said that i can get 2yr or 3 moth valadity..i told him that 99 is a life time recharge..bt he assured me that its not a life time recharge..than on 25th of march i recharge my no with 99 and the plan is changed in life time and my 30 paise caal is now converted into 1rs call..and your customer care executive make me fool everyday that your complain is forwarded but they didnt take any action on it.and i m suffering just because of your iresponsible customer care executive

so kindly take some fast action about this situation.
my no:- [protected]

i too have faced the same problem.as the CV person came to my house for verificatoin my family was out of station and i too was not present there and they cancelled my requested.even after repeated request no further verification was held and then they asked me to deposit RS 1000 as security to carry on my outgoing service

iam calling in customer care phone will be recived no response come from employes of airtel

Airtel India — ph no.-9810740746

sir last month i recieved msg that ''''YOU HAVE REGISTERED 4 FREE CALLER TUNE, , , JAI HO, , , , WIDOUT MY PERMISSION, , then i tlked 2 customer care regarding that and i get back my money.. then i feel satisfied...your executive told me that sir it is by default service our computer has sent this msg to 1000's of customers, , , , sir u plz note that i m an educated person i get back my balance but plz think of those one o[censored]r poor customers, , who are not able to afford and, , , and cant understand msgs then he has to pay 30 rs. widout any reason ...u plz think about those persons, ...thnk u...

air tel manage ment good morning india tamilnadu airtel rate twomuch internet net card very chef rate your rate two much net very good thanks

I have a problem with the connection of airtel. They discunnected my no. without any reason and ui am not able touse my GPRS network through this no ([protected]). I did contact tto nearer dealer but there response was not goood enough to satisfy me and my netwok is bard from last three months so pls do helpn me to get myb network get connected.

NOOR
THNKING YOU

EBILL [protected]@yahoo.com jan

this is no complaint. my mobile number is [protected]. i request you to disconnect this connection with effect from 19th April 2009, as my bank has taken a corporate connection from airtel for all its officers all over the country, this connection needs to be disconnected with immediate effect. I have already received the new air tel number, which will be activated today.

please ensure disconnection from 19th april which is also a billing cycle last day. any billing subsequent to this date will not be paid by the bank in whose name you have issued this connection.

NN SHARMA
CHIEF MANAGER
STATE BANK OF PATIALA
30, WHITES ROAD,
CHENNAI 600 014

sir,
my no. is [protected] i am not happy with the service of airtel. before a week i disconected my hellotune by this no.[protected] which i dit not select any option off hellotune but yesterday night again at 12:10 am massege came that you have selected hellotune is down loading like this.thats not good


thanking u

Arfa Afreen

Airtel India — Harrasing Customer

Complaint From No +91 [protected].

Sir/Madam
I recently talked to TM, Mr. Digvijay Singh (+91 [protected]), he disturbed me much more.
I think no body is really concerned and i am wasting my time but anyways, i will at least do my part.

I am Praveen Kumar Singh, Marketing Executive in a public sector company in jaipur.

I bought airtel prepaid sim from "Bharat Shopping Centre, B-30 Chitrakoot Stadium, Vaisahli Nagar, Jaipur" on 10 April 2009 . Sim was activated within 10 minutes. I was told that i'll get call from verification authority within 7 days, but i did not know when i got the call and somehow i missed it.

On 23rd April 2009 I got the sms that my details are not verified on local reference contact number. And my connection was terminated. I was out of state that time. I came back on 29th April morning and immediately contacted my retailer as suggested in sms. I gave all verification IDs, my photos and every other necessary things demanded in sms as well by retailer.

Retailer said - it'll be activated within 24 hours. Since then ( 29th April 2009 ) i am daily going to meet the retailer and he keeps on saying within 24 hours it'll be activated but it seems his 24 hours means more than a week.


I am unable to make calls or receive calls. I am Marketing executive and had given the contact no. to almost 200 of my dealers and colleagues. Now, none of them is able to contact me and i am occurring great loss from dealer side and high pressure from higher authority.


I have contacted customer care centre (unsatisfactory and uninterested), their nodal officer (no response-phone+91 [protected], mail), Team Manager of area and so many, but none of them seem to be interested. I recently talked to TM of area - Mr. Digvijay (+91 [protected]) and he disturbed me much more.


I request you to please take a necessary action if you can to help me out the problem. I have nearly Rs. 130.00 balance in this sim which i don't want anymore, neither the service. I just want to tell them that a customer cost something and they shouldn't avoid answering them. I want the retailer to understand how to talk to customer and should not commit for something he can't do.


Please, help me in the situation or if not, tell me frankly that matter can't be solved so that i can stop bothering my self. Because, now i am feeling like banging my phone and laptop with my head.


Seeking a reply at earliest.

thank you.


Praveen Kumar Singh

Not Working Airtel Contact No. +91 [protected]

Marketing Executive

Jaipur. Rajasthan

Airtel India — Fraud & misbehavior

Complaint From No +91 [protected].

I am Praveen Kumar Singh, Marketing Executive in a public sector company in jaipur.

I bought airtel prepaid sim from "Bharat Shopping Centre, B-30 Chitrakoot Stadium, Vaisahli Nagar, Jaipur" on 10 April 2009 . Sim was activated within 10 minutes. I was told that i'll get call from verification authority within 7 days, but i did not know when i got the call and somehow i missed it.

On 23rd April 2009 I got the sms that my details are not verified on local reference contact number. And my connection was terminated. I was out of state that time. I came back on 29th April morning and immediately contacted my retailer as suggested in sms. I gave all verification IDs, my photos and every other necessary things demanded in sms as well by retailer.

Retailer said - it'll be activated within 24 hours. Since then ( 29th April 2009 ) i am daily going to meet the retailer and he keeps on saying within 24 hours it'll be activated but it seems his 24 hours means more than a week.


I am unable to make calls or receive calls. I am Marketing executive and had given the contact no. to almost 200 of my dealers and colleagues. Now, none of them is able to contact me and i am occurring great loss from dealer side and high pressure from higher authority.


I have contacted customer care centre (unsatisfactory and uninterested), there nodal officer (no response-phone+91 [protected], mail), Team Manager of area and so many, but none of them seem to be interested. I recently talked to TM of area - Mr. Digvijay (+91 [protected]) and he disturbed me much more.


I request you to please take a necessary action if you can to help me out the problem. I have nearly Rs. 130.00 balance in this sim which i don't want anymore, neither the service. I just want to tell them that a customer cost something and they shouldn't avoid answering them. I want the retailer to understand how to talk to customer and should not commit for something he can't do.


Please, help me in the situation or if not, tell me frankly that matter can't be solved so that i can stop bothering my self. Because, now i am feeling like banging my phone and laptop with my head.


Seeking a reply at earliest.

thank you.

Praveen Kumar Singh
Not Working Airtel Contact No. +91 [protected]
Jaipur. Rajasthan

Airtel India — my sim card blocked

sir
i have been using [protected] sim for last one year last two months i was not in chennai so ididnt use that no now when i use that no it shows sim blocked i am not able to contact any person due to all my contacts where copied to sim directory pls help in matter

Service Barred DATE ;8/05/2009
To,
Bharti Cellular Ltd


hi.
this is bharath i am your cust since 2004 i took 4 new post paid connection three were activated and i got the welcome kit for only three numbers, the numbers are as follows [protected] [protected] [protected] and in the other number [protected] i got a message stating that the connection will be deactivated bec of address verification but i have given same doc for all the four connection and the same adress is mentioned but only three connection were approved .i was wondering how can it be possible i gave a call to manjunath airtel cust care officer he assured me that with in three days the reverification will be done and the out going calls will be activated but no one turned up and out goingcalls were barred auto matically . then after this i gave a call to the cust care again and told abt the inconvinice happened initially the advisor refused to help me with that i asked for a manager his reply was " IF I TRF THE CALL TO MY MANAGER HE WILL ALSO TELL YOU THE SAME THINGS " i insisted him to trf the call so he trf the call to PRADEEP (floor manager ) he assred me that he is going to send a verifiction team on the 07/05/2009 morning to my home or else aftnoon to my office adress but even on that day no one turned up when i call the cust care a t this time your executives use to disconnect the call in the middle of the conversation i was polite on all the calls i dont know why they disconnected the calls . i was not able to reach them on that day so gave a call on 08/05/2009, i told the inconvince happened the advisor proactively trf the call to the floor manager
HE IS MR JOHNSON BEC OF THE CONVERSATION WHICH I HAD WITH HIM I LOST THE FAITH I HAD ON AIRTEL, IN OTHER WORDS TO MAKE IT SHORT AND SIMPLE HE WAS DEAF, DUMB AND BLIND . HE WAS NOT AT ALL HELPFULL, HE HAD GOT A BAD ATTIDUDE PROB, WHEN I ASKED A QUEST TO HIM HE NEVER USE TO ANSWER INSPITE OF THAT HE USE TO ASK ME A PARALLEL QUEST . HE WAS RUDE . HE WAS NOT ALLOWING ME TO SPEAK HE USE TO OVER SPEAK WHEN I WAS EXPLAINING THE INCON CAUSED, WHEN I TOLD ABT THE PREVIOUS CALL WHICH IS SPOKE WITH PRADEEP HE TOLD ME THAT THIER IS NO NOTES ON THE PREVIOUS CALL THAT WAS THE REASON I CALLED HIM BLIND BEC PRIOR TO THIS ADVISOR PROACTIVELY GAVE THE INFO AND THE TIMINGS WHICH I HAD FIXED WITH PRADEEP TO SEND A VERIFICATION EXE, BUT HE WAS NOT ABLE TO SEE THAT, THAT MADE ME CLEAR THAT THE MANAGERS ALSO LIE ON THE CALLS . WHAT EVER I ASK FOR HIM HE USE TO TELL IMPOSSIBLE APART FRM THAT I DINT LISTEN ANY POSTIVE WORDS FRM HIM . I WANT SOME ONE TO MONITOR THAT CALL WHICH I IS TAKEN BY MR JOHNSON AND EVEN IF YOU CAN SEND A RECORDING OF THAT CALL I CAN GO TO CONSUMER COURT AND FILE A CASE AGAINST IT .AND I ALSO WANT SOME ONE TO CONTACT ME ON THIS .





FRM
BHARATH
[protected].
BANGALORE
MPHASIS

Airtel India — itemised statement

I want itemised statement for 26 march to 25 april 2009 . my mobile No. is [protected]

Dear All,

Last week i made trascation in www.zoomin.com site for setup photo, For this they are given payment option [both credit and debit card option], but they dont redirecdt to specific bank sites, just they are getting our credit/debit card details from their own site. I think its not trustable. So i tried for another option - thtat is pay to mobile shop. Am in Madurai, they gave nearly 10 mobile store address. I selected P.S.G. Communications, 10, Green park, P.T.Rajan Road, Visalakshipuram, Madurai - 14. And i went to the store to pay .. but they replied that, as of now there is no option here, I was disappointed... So either the www.zoomin.com should integrate any payment gateway [like payapl, ICICI online banking] OR need to imporve the mobile store facitities. Othere wise they may loss some valid customers.

Thanks and Regards
Karthikeyan R

my moblie no.[protected] 16/04/2009 to 16/05/2009 monthiy incameing outgoing staments my mail [protected]@ymail.com
#[protected]

Dear Sir,
I had taken connection of airtel mobile postpaid for numbers [protected]/ 51/ 52 and [protected] also [protected].I am feeling frustated due to service.I had activated my GPRS service a few months ago, but immediately de-activated it a few days later.Even then i am recieving GPRS bill till date and said so to ur manager from Vega Centre, Pune, Mr.Satish Matani/Mr.Manish/Mr, Prarag Sathe also knew my case very well.U are requested to disconnect these number with immediate effect.My billing cycle is from 26th to 25th.Therefore i request you to stop my service from tomorrow and send me the updated bill.

Thanking you,
Rajesh Gosavi,
Swapnapurti Estates.

Sir/Madam
I bought Airtel Prepaid sim from "Bharat Shopping Centre, B-30 Chitrakoot Stadium, Vaisahli Nagar, Jaipur" on 10 April 2009. Sim was activated within 10 minutes. I was told that i'll get call from verification authority within 7 days, but i did not know when i got the call and somehow i missed it. On 23rd April 2009 I got the sms that my details are not verified on local reference contact number. And my connection was terminated. I was out of state that time. I came back on 29th April morning and immediately contacted my retailer as suggested in sms. I gave all verification IDs, my photos and every other necessary things.
Retailer said - it'll be activated within 24 hours. Since then (29th April 2009) i am daily going to meet the retailer and he keeps on saying within 24 hours it'll be activated but it seems his 24 hours means more than a week.
I am unable to make calls or receive calls. I am Marketing executive in a public sector company and had given the contact no. to almost 200 of my dealers and colleagues. Now, none of them is able to contact me and i am occurring great loss from dealer side and high pressure from higher authority.
I have contacted their customer care centre, there nodal officer, Team Manager of area and so many, but none of them seem to be interested. I recently talked to TM of area - Mr. Digvijay (+91 [protected]) and he disturbed me much more.
I request you to please take a necessary action if you can to help me out the problem. I have nearly Rs. 130.oo balance in this sim which i don't want anymore, neither the service. I just want to tell them that a customer cost something they shouldn't avoid answering. Please, help me in the situation or if not, tell me where should i go then to complain against them.

Seeking a reply at earliest.
thank you.

Praveen Kumar Singh
Not Working Airtel Contact No. +91 [protected]
Marketing Executive (Lubes)
Bharat Petroleum Corp. Ltd.
22 Godam
Jaipur. Rajasthan (302006)

Sir/Madam

I bought Airtel Prepaid sim from "Bharat Shopping Centre, B-30 Chitrakoot Stadium, Vaisahli Nagar, Jaipur" on 10 April 2009. Sim was activated within 10 minutes. I was told that i'll get call from verification authority within 7 days, but i did not know when i got the call and somehow i missed it.

On 23rd April 2009 I got the sms that my details are not verified on local reference contact number. And my connection was terminated. I was out of state that time. I came back on 29th April morning and immediately contacted my retailer as suggested in sms. I gave all verification IDs, my photos and every other necessary things as were asked in the sms as well as by retailer.
Retailer said - it'll be activated within 24 hours. Since then (29th April 2009) i am daily going to meet the retailer and he keeps on saying within 24 hours it'll be activated but it seems his 24 hours means more than a week.

I am unable to make calls or receive calls. I am Marketing executive in a public sector company and had given the contact no. to almost 200 of my dealers and colleagues. Now, none of them is able to contact me and i am occurring great loss from dealer side and high pressure from higher authority.

I have contacted their customer care centre, there nodal officer, Team Manager of area and so many, but none of them seem to be interested. I recently talked to TM of area - Mr. Digvijay (+91 [protected]) and he disturbed me much more.

I request you to please take a necessary action if you can to help me out the problem. I have nearly Rs. 130.oo balance in this sim which i don't want anymore, neither the service. I just want to tell them that a customer cost something they shouldn't avoid answering. Please, help me in the situation or if not, tell me where should i go then to complain against them.

Seeking a reply at earliest.
thank you.

Praveen Kumar Singh
Not Working Airtel Contact No. +91 [protected]
Marketing Executive (Lubes)
Bharat Petroleum Corp. Ltd.
22 Godam
Jaipur. Rajasthan (302006)

every week, 15 rupees have been deducted because of subscribing fusion lounge. please unsubscribe on my sim.


zautea
[protected]

Airtel — surrendering the number

Dear sir,
my name is muthukaleesvaran.am an wipro employee..i was using the airtel postpaid connection in banglore in the number [protected].now i have got transferred to chennai..so i want to surrender my number.please deactivate my number.i have already spoken with the customer care.please deactivate the sim as soon as possible.