Airtel Prepaid — CHEATING IN AMOUNT BALANCE

 
51 Reviews
India
DEAR SIR,
I HAVE PURCHASE A MOBILE FROM VIVEKAS WITH THE SCHEME OF Rs TALK TIME FREE 1700/-(LOCAL TALK TIME AIRTEL TO AIRTEL.,
AS WE RECHARGE TO DO CALL IN OTHER MOBILE.
INTERESTING IS THAT THEY DEDUCT THE AMOUNT FROM THE
THE AMOUNT WHICH YOU HAVE CHARGE. NOT FROM THE TALK TIME WHICH THEY HAVE GIVEN IN SCHEME.
I HAVE COMPLAINT TO AIRTEL CUSTOMER CARE MANY TIMES.

PL LOOK INTO IT .
REGARDS'
AJIT SINGH
+91 [protected]
Complaint comments  50 Comments     Updated: Share0Tweet0

Comments

This is my third time reminder to seame complaint.complaint details is as under.My prepaid airteal connection [protected] which I have charged with Rs.340/+ Top Up Rs.330/-+ Rs.85?- for STD advantage had validity upto[protected].Suddenly I came to know that validity id[protected] and it has been changed to LifeTime.Why ?I have not requested to do to any airt el retailer.Mustly it is wrong operation by any airtel recharger.By Life time conversion I will be looser .I hada planning to convert this to Post paid in future also which is not possible with Lifetime.PLEASE ENQUIRY THE MATTER.NO REPLY FROM AIR TEL SIDE TO MY COMPLAINT EARLIER.IF THIS IS THE RESPONSE THEN WHAT IS THE NECESSITY OF KEEPING THE CUSTOMER CARE DIVISION FOR NAME SAKE ONLY !!!!!!!!!!hope early and justified reply and early revert to normal prepaid of my number-[protected]
hi sir, i am working in Educational work
Dear Sir,
please solve my problem. my mobile number is [protected].my complain is that airtel cut my 50/rs at least five times i.e.250 rs. please return my balance if your company is honest and please contact on my airtel prepaid [protected] because from my number when i call on 121my complain doesnot solve.
Dear Sir,
My name is Govind Gourav Mishra. please solve my problem. my mobile number is [protected].my complain is that airtel cut my 50/rs at least five times i.e.250 rs. please return my balance if your company is honest and please contact on my airtel prepaid [protected] because from my number when i call on 121my complain doesnot solve.
Airtel tarriff is funny. If you recharge for 222 you get 222 talk time. but if by mistake you charge for 322, you get 187 talk time. See this email from them
Thank you for contacting Airtel.



You had expressed concern over Recharge denomination on your Airtel number [protected].



We thank you for bringing your concern to our notice.



Due to technical constraints there has been a delay in replying to your mail on time.



Kindly be informed that on recharge with Rs.222 you will receive full talk time. But on recharge with Rs.322 you will receive only Rs. 187. 87/-, where as Rs. 98. 71/- will be taken as Fee Rate and Rs. 35. 42/- will be taken as a Service Tax.



Further for your reference to know about recharge denominations kindly send EASY<amount> to 456 (Toll free) or dial 12131 (Toll free) and follow the IVR to get details of recharge.



For further assistance or clarifications, mail us at [protected]@airtelindia.com or send your Query/Request/Complaint to 121 (toll free).



We assure you the best of our services at all times.



Warm Regards,



Praveen K,

Customer Care Executive

Bharti Airtel Customer Care
Dear Sir,
My name is Shubharth Jaiswal, my cell no. is [protected], on sunday i.e. 06/07/2008, I copied a Hello Tune " Ek Ajnabee Hasina Se" by pressing " * ", on that day my Hello Tune was activated and i got the message from hello tune services, but the day after tomorrow i getting my old Hello Tune and its been not changed since then. This is my sincere request to you to look into the matter and do the needful.
Hello Sir,
Since last 1 month i am sending sms for gprs dactivation and till now its not deactivated.. every day they cut amount of rs.15
its like headache.. pls sir do something.. no is [protected].
aur sms karne ke baad sirf thank you ka msg aata hai.. and nothing else..
pls solve it..
Dear Sir,
my mobile number is [protected] & My complaint no is[protected]. my complain is that airtel cut total 60/rs at least from last month. I request you for to close MAST Package (Jokes) but it renew every week and cut 10/-rs from my balance every week. please return my balance if your company is honest and because from my number when i call on 121my complain doesnot solve . If you want you cheak for last three week record to cucomercare center, i call you more than 12 times, i send You request for disconect Masti Package of jokes, i send you sms to close that masti package but no positive responce from your side.
i don't understand what is your problem, i send sms, reg. complaint, call several times to custumor care but they told me within 24 hr problem will solve but actual sitiation problem remains same. If you want to stay i with you please take action.
airtel is a very poor network bad network every time network problem
dear sir
Air tel signal is very bad.my village padamatipalem.(malkipuram mandal).sir another service IDEA & AIRTEL towers same destance.but idea network very good.airtel net work only out door no indoor.ok u under stand.my no [protected]
Recharged over ICICI bank mobile recharging. Charged amount went off from the account. But not recharged. If called customer care got the answer like incase not recharged it will be recredited to bank account with in 4 working days. It is already 10th day no any sign of crediting back to my account. If I call some fake answer I am getting. No body taking the responsibility.
Dear sir,

To whoemever it may concern I want to bring to your notice that My mobile no is [protected]and my complaint is that i have paid for life time 500/- and recharged when i purchased from malakpet air tel show room since that time it was ok but at July 9th when i rechrged my mobile they have deducted Rs.20/- and not only that on 24th July they have disconnected the mobile so now it is now working, when i went to malakpet there they were speaking very rudely and they are using vulgur language not only that they didnt solve my problem but they are saying go to Begumpet not hear i stay at Dilshuknagar and the Begumpet is very far to go so kindly take neccessary action please because i have given to everybody that number it is very useful i[censored] take any action

your's faithfully

M.Jayanth
dear sir
my mobile no. is [protected], since i have purchased this no i am not able to call on number in thailand. for thi si have submitted a complain on 06-07-08 vide complaine no.[protected] since then i have been provided several new complain no. from the custmer executives when ever i enquire regarding my complain and i m given next 24 hrs to solve the problem .i have list of comlian nos since 06-07-08.it is very shamful that since then my complain is not solved .what shouls i do to call to my relative in thailand .i can now not change the no. coz this has been distributed all over .
I am using a airtel no : with life time validity . i have purchesed this no. in 2006 .

but in the mean time i have got a sms from aritel .my sim validty is on Dec-2008

and your coustumer care executive telling us its a technical problem

now tell us what should i do for this

My Cell No: [protected]
DEAR SIR,
MY FRIEND MR. HAROLD NUNES PURCHASED A MOBILE ON 6 SEPT.08 FROM APNA BAZAR, DADAR WITH THE SCHEME OF Rs TALK TIME FREE 2299/-(LOCAL TALK TIME AIRTEL TO AIRTEL)AS PER THE AIRTEL SMS, IT WILL BE APDATED WITHIN 24 HOURS.SO WE RECHARGE TO DO CALL IN OTHER MOBILE. BUT AIRTEL RS. 2299 TALKTIME NOT RECEIVED TILL DATE. MOBILE NO. [protected].
I HAVE COMPLAINT TO AIRTEL CUSTOMER CARE MANY TIMES.
I have been using an Airtel connection with lifetime validity. It was working properly. but for about three to four days i am unable to call to any no. either local or std or to the customer care the response i get is "the no. you have dialled is temporarily out of service" also i am unable to send any sms. I am also unable to see my balance.

Please look into it.
Dear sir
I have an airtel number with [protected] in which there is balance of rs 550 on last thurday i.e., on 18/09/2008 but the same amount has been got dr. on friday i.e., on 19/09/2008 all amt is being dr. and balance remaing is there zero . again on friaday i have recharge my a/c with 330+220 all amt again got zero .

so please check it out and give the details of same eighter om my mail id or in my new cell number i.e., on [protected].
please requesting to give the details as earlier as possible on my mobile [protected] .


with regards
your, s
customer
Dear sir
I have an airtel number with [protected] in which there is balance of rs 550 on last thurday i.e., on 18/09/2008 but the same amount has been got dr. on friday i.e., on 19/09/2008 all amt is being dr. and balance remaing is there zero . again on friaday i have recharge my a/c with 330+220 all amt again got zero .

so please check it out and give the details of same eighter om my mail id or in my new cell number i.e., on [protected].
please requesting to give the details as earlier as possible on my mobile [protected] .


with regards
your, s
customer
Dear sir
I have an airtel number with [protected] in which there is balance of rs 550 on last thurday i.e., on 18/09/2008 but the same amount has been got dr. on friday i.e., on 19/09/2008 all amt is being dr. and balance remaing is there zero . again on friaday i have recharge my a/c with 330+220 all amt again got zero .

so please check it out and give the details of same eighter om my mail id or in my new cell number i.e., on [protected].
please requesting to give the details as earlier as possible on my mobile [protected] .


with regards
your, s
customer
I Don`t like airtel I have 2 mobile other i got benefin like tata & virgin but airtel never call charges not deduct i anger with airtel my no is [protected]. If any new skim has come so pls inform us .

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    Airtel Prepaid - CHEATING IN AMOUNT BALANCE