Airtel Complaints & Reviews

why not send sms to 52445 ? my number [protected]

plese send to my mail about your prepaid & postpaid schmes.I am M.C.A student.

Sir,
My prepaid number is [protected]. On jan 28 i top up my no for Rs 100 using net banking service hdfc Ref #[protected] but till now my no is not top upped. Rs 100 was reduced in my account. I contacted your customer service 5 time but bad response on your side. I confirmed with hdfc bank they clearly said no wrong on their side. I clearly want to know my status of complaint and what happening on your side? If I call your staff they are disconnecting my call. I terribly unsatisfied with your service and decided to change my and my friends and co-staff air tel network to some other good network


You are not even ready to hear our complaints.

Dont try to cheat us.

I am terribly upset with your worst customer service.

In our office we use airtel post paid service and now due to this incident my co-workers are in plan to change their post paid service to some other good customer service oriented network.

Last word : Better you change your attitude of satisfying customer queries otherwise You may lose valuable customers

Thanks,
Prabha.K

pre-paid airtel — false and non compliance attitude

i m a regular user of airtel mobile since 2000 and since 21 march 2009 i m facing a problem to deactivate a service of family and friend but i m not able to get it disconnected although i had not taken it. irrespective of talking to managerial level it is not able to rectify.
being a very old and bonded member of airtle with three connection with me i m sorry to say that policies of company are not honest and user friendly.

sir im rajesh from chennai, im using airtel prepaid for 5 years . my number is [protected], i faced a problem for a 2 month that was i cant able to contact airtel custmer care in my mobil number, but i used to call airtel in others mobiles. from 2 months they are tell the same reson that it will barred auto and it will clear auto . still they r giving comitied with in 5 days it will clear, but it was not cleared, again from custmer care they call me and told what u gave the complaint its was 100% clear in feauter it will not happen now u can try for our custmer it will clear, on that time i make call for custmer care but its was the same problem, again i called from onther mobile number that i ask about from u r side they call me and told that the problem was cleared but its not clear, i ask without cleared the problem how u will tell that its was cleared they told they gave wrong information to you. again he said it will clear auto, i told to tranfare the call to higheroffical he tranfarrer the call a senior person was spoke to me that very bad, he is speaking very bad way . i asked about that custmer care barred, he is telling that will like that .WHAT U CAN TO, i was very sad to hear that. pls take action on that senior person the ref no.[protected]. THANK YOU

Airtel — Recredit Issue & Worst Customer response.

Hi ,

Am yuvaraj.p an Airtel prepaid subscriber(Mobile No-[protected]). I tried to topup on 16th feb'11 through my online Bank recharge(AXIS Bank). When i saw the Denominations in the Topup drop down list as 50/99/100/500 as so on by the way i selected the Rs-99. I had done the Topup and the amount also debited from my account. But i received message for the successful recharge for the 99 only rs-10 only added in my account .

TRANSCATION DETAILS from AXIS BANK Side:-
[protected][protected]

16/02/2011
ICONN/24454903/160211/AXIS MOBILE RECHAR
99.00

Regarding this I raised a Customer complaint on 16th itself.

Ref.No-C123W[protected] At that time I had spoken to excutive RAJAMANI as well as the Team Lead Karthik but still I did't get any response from them . But next day on 17th Feb'11 (Ref.No-CMKRG[protected]) i called to get the updates for this issue i spoke to Bhuvana and got the confirmation from her that the transaction amount will be recredited in one day(Means next one working day) , But it was not happened. Again I tried to reach them but the call is not connected(Complaint Service No-198) since 18th feb morning to this time . One time it got connected through (121) , Executive Priyanka did't give any solution . I had explained all my queries and situation she put me as on hold about 41minutes without giving any hold information and solution . for that also it has been charged me as Rs-07,So we should have call record for this conversation they keep on irritating the customers , Kindly do the Needful....

NOTE:

For all this I have voice records of those conversations.

Thanks & Regards,
yuvaraj.p
Ph:[protected]

of airtel my no [protected] they give me only 1GB for RS 98 i compilanied to that consult autority by they simply dis connect my call
irresponsible and poor customer service
BY
U.GANESH KUMAR

I am using 7 year in Airtel connection no one problem I am facing. Now really I hated this Airtel connection. (monthly I recharging >300 + rate cutter and MSG booster) now total stopped the recharge and I using Vodafone connection my friends are contacting vodafone only. Slowly I stopped this airtel connection. Not only me my total family.

, stupid Airtel customer care people, I compliant only one issue for 5 times I called to customer care. Very bad response from them.

Simply they disconnect the call while talking and holding a line they disconnect ( While transfer this call to higher officer).

Don’t cheat us.

Today you are the customer support in Airtel, Ones tomorrow you relieve from this organization you also one of the customer that time you know how you have feel of services with Airtel stupid people.

Dear M/S Airtel,

Please look on this issue and lesson all the customer voice and give food service this is our request to Airtel.

HI,
My-self Jasmit singh from mumbai.Recently i came to know that airtel is having currently no internet service for the(MOBILE PHONE).One was NOP internet service which is now being disscontinued.So pls help me to know more airtel internet service for MOBILE PHONE .My E-Mail address is ([protected]@rediffmail.com).

HI,
My-self Kaushal pandey from mumbai.Recently i came to know that airtel is having currently deduct Rs. 3.00 per day for VAS service for MOBILE PHONE. I have not activated any service on own mobile number [protected]. already all promotion calls & SMS service is locked on my own no. since 2 year. My E-Mail address is ([protected]@gmail.com).

how to deactivate yahoo!zone

Dear sir

we got two airtel sim in last month.The no is [protected] and [protected]. I am submitted the all documents and the number is working upto lostweek.On 10.04.2009 the [protected] no outgoing is suspended and [protected] no is suspended yesterdey.The phone response is non submission of document.I do not know what is the reason.If any problem why airtel people not conduct to me? Why disconnect the number? So i am unhappy.

I request to you ACTUATE the above nos and any problem for document please conduct to me. My another mobile no is [protected]

Dear Representative
I am staying at Hyderabad and my no. is [protected]. After getting activated my airtel sim card, person from airtel verification department visited my home without intimation during working hours and also without any intimation disconnected the mobile service by quoting verification failure. Repeated complaints have been put up through customer care centre with timings available at home, but verification team of my area visited my home at other timings when i was not at home. My mobile service is being discontinued for the last few days and no action is yet taken against the verification department who failed to come in time, which I registered while making requests with customer service dept.
Please do the needful.

Dear Representative
I am staying at Bangalore and my no. is [protected]. After getting activated my airtel sim card, person from airtel verification department visited my home without intimation during working hours and also without any intimation disconnected the mobile service by quoting verification failure. Repeated complaints have been put up through customer care centre with timings available at home, but verification team of my area visited my home at other timings when i was not at home. My mobile service is being discontinued for the last few days and no action is yet taken against the verification department who failed to come in time, which I registered while making requests with customer service dept.
Please do the needful.

All most same has happened with me on tariff plan but it was reverse. I have a DSL connection from airtel. The company did not inform or change my plan when it withdrew the plan, that I was using, form the market because it suited them. They had announced a new plan for lesser price and double the speed. On follow-up with the company over emails, I am told that they need consent to change the plan which they never sought. For months I have paid not only more that what I was to pay but also got lower speed of the net.

Copies of emails were marked to TRAI who did not even acknowledge the mail what to talk of any action. As per the TRAI circular, the if the new plans are introduced which are better in terms of cost and deliverables, the customer shall be upgraded automatically.

AirTel — extra deduction

i using airtel friends no [protected] not only me my 34 friends are using this plan when we buy this card we r know about 0.50 paise deduction everyday. but now airtel want to make it 1 rs. everyday.
in companies rules and regulation there is no any assertion about increse deduction in future. so i want to make request to company to keep deduction of rs 0.50 as in past

distributor : avani marketing
name : chetan bhai
address : ramdev nagar satellite ahmedabad

complain : your distributor service is very bad . because i pay two thousand rupees for lapu balance advance date is 12/01/2007 but no give me lapu balance till today . telephonics response is not good . so iwant to my money return . i dont intreasted with airtel bussiness ?

iam mohd mahboob hussain iam a retailer of airtel my shop located at bahadurpura it is in hyderabad . my distributar name is coverit distributers .i reqest to a senior sales officer of my city to contact my E recharge no is [protected] and my alternate number is [protected] regarding spoiling of airtel bussness in their limits

dear sir, my landline no. is [protected]. i m using plan 1050 since about 1 yr n do not want to change it to 1399. but i got a message from u that my plan has been changed without any confirmation call . i tried to complaint on 121 and 198 .but i was not given any complaint no. nor my plan is made as previos of 1050. plz help thanx.
nidhi singhal
[protected]

Airtel Prepaid — Connection Tariff

i have ben using airtel conection for last 1 year. Airtel commit A2A Local tarrif Rs. 1.00 but my connection tariff Local A2A Rs. 2.00 I tried to submit my complaint with customer care but sad to say i could not contact customer care due to their busy lines uff what should i do pls sugest as early as possible

sir i want to know my last 2 months call detail plss send any idea

kindly send me the call detail of my mobile no. [protected] in my e mail id. thankyou

Airtel Prepaid — sms charges

hi my no. is [protected],accordin to the plan sms should be charg 15paisa/sms,bt they are charging me 1rs/sms from last 2 month pls help me

My connection no. is [protected]. I subscribed to the SMS service scheme of Rs.26/- on[protected] and the transaction ID is[protected]. From this morning I am charged Rs.0.50 per sms while I am not to be charged for this for 30 days from[protected]. Kindly look into the problem and recredit the amount deducted from my account.

S.Ravichandran

dear sir,

plz stop my traiff 1 paisa plan it is urgent my number is [protected]

Airtel — tariff for messages

i have recharged my mobile with 22rs but when i send sms i've been charging one rupee per sms..
hope that you will rectify my problem within 24hours.....
yours truly,
m.shivaram
mobile no:[protected].

Airtel — fraudulent practices through unwanted calls and sms

my mobile no is [protected]. from the very inception of this connection i am getting unwnted calls and sms. today my account was debited towards some gclub .com of which i never heard of. plz do the needful to stop unwanted calls and sms.
lalit vashisth
A-7 krishna enclave kalka
[protected]

Hi,

I am the subscriber holding the following post paid number +91 [protected], I have activated for EBILL facility but still I cannot avail this service May i know the reason for this.

Airtel / Nokia 6600 — Pls Block the phone facilites and

Dear Sir / Madam,

I lost my Nokia 6600 with Airtel connection, if any body can trace pls trace it out and give it to me or pls block the facilites of the phone connection including handset. Pls help me in this

Hi
i am Raju having airtel mobile number [protected] for Chennai Marina Beach circle, has lost my mobile today on 18th May 2008 at 7:30 PM so reaquesting you to stop the outgoing facility for this account

i need my card may get the lost form for it

i am a bangalore Airtel customer (pre paid) and my number is [protected] . my mobile has been stolen on 2-june'08 . i want to know that if there is any provision so that i can track my mobile or i can render my mobile useless using the IMEI number?

in case there is any such provision please do let me know its very much urgent for me.
Thank you.
Yuvraj

I am smrutesh patil. I have lost my Sony ericsson (Model : j121i)
with airtel sim card.
my number is [protected].I lost it on 24th june 2008 at 8:44 am in local train.
so I request you to block the sim card.

Hi
i am aarif mohammad having airtel mobile number [protected] for delhi circle, i have lost my mobile today on 2th july 2008 at 9:00 AM so reaquesting you to stop the outgoing facility for this account

this is very importent pls this mobile no.[protected]

My mobile is lost in bus from the location Satya Niketan to vidyapeeth stands. My mobile no. is [protected]. you are requested to block the sim.

Davinder Kumar
E/123-A, Jeewan Park
Pankha Road
Uttam Nagar
New Delhi- 59

i live in gujrat, i have one schme like STD is 104 in 104 minutee
when i call the STD then no cut the money in my loacal bal
i want to know my STD account balance
what is the key that i know the balance
Like *123# to know our local balnce
that type i know how to know my std balnce

Airtel Complaints - lost my mobile
Airtel
sub: lost my mobile
Hi
i am mohan krishna having airtel mobile number [protected] for hyd, has lost my mobile today on 6th aug 2008 at 8:00 PM so reaquesting you to stop the outgoing facility for this account.this num proof details actually my brother i gave but at present i have my details. i need same number [protected].i will come ur airtel office, so plz as soon as posible take care.

thank u sir/mad

Airtel Complaints - lost my mobile
Nokia
sub: lost my mobile
Hi

i am a Dadra & Nagar Haveli Airtel customer (pre paid) and my number is[protected]. my mobile has been lost on 23rd Oct. 2008. i want to know that if there is any provision so that i can track my mobile.

in case there is any such provision please do let me know its very much urgent for me.
Thank you.
Dheeraj Sharma

hi,
I am vaibhav kumar agrawal . My mobile has been stolen in 25/10/2008 at 4:00 PM . My stolen mobile number is [protected] and my sim is airtel sim . And my contact number is [protected]. Please search my mobile . I live in Bhilai (chhattisgarh) at nehru nagar . I am living chhattisgarhi agrawal Bhawan, highway road, GE Road, Bhilai (c.g.) .

hi,
I am vaibhav kumar agrawal . My mobile has been stolen in 25/10/2008 at 4:00 PM . My stolen mobile number is [protected] and my sim is airtel sim . And my contact number is [protected]. Please search my mobile . I live in Bhilai (chhattisgarh) at nehru nagar . I am living chhattisgarhi agrawal Bhawan, highway road, GE Road, Bhilai (c.g.) .
Thanking You
From Vaibhav

Hi
We Ajay Singh Arya and my Brother Anil Bharti using a same mobile number [protected] for delhi circle, i have lost my mobile Yesterday on 3rd November'2008 at 6.30pm at Chandni Chowk area. So, i reauest you to stop the outgoing facility for this account. Please do the necessary action on it.

Ajay Singh Arya
AB-10, Safdarjung Enclave,
New Delhi - 110 029

my name is vijaya lakshmi .V I have lost my mobile, I want to deactivate the num and i need the duplicate sim for the num [protected] it is a demo sim it is an urgent so pls so it fast

i lost my nokia n73
my no [protected]/[protected]
mo.lost date 04.11.2008
IMEI NO-[protected]
last call-[protected]

Your name:Melvin Tony
Address:Type-3, B-5, old colony, sankar nagar, tirunelveli.627 357
Phone model:E-251
Make:Samsung
Last used No.:[protected]
E-mail for communication:[protected]@gmail.com
Missed date:6/12/08
IMEI No.:[protected]/6

I lost my mobile when i was in bangalore. Airtel Mobile no was [protected] & IMEI no is[protected]. Mobile make is nokia 6600. Pl block the no asap

airtel Complaints - lost my mobile
samsung
sub: lost my mobile
Hi

i am Tushar.r.patel Airtel customer (pre paid) and my number is [protected]. my mobile has been lost on 26 jan. 2009. i want to know that if there is any provision so that i can track my mobile.

in case there is any such provision please do let me know its very much urgent for me.
Thank you.
Tushar Patel

hi! my mobile has been stolen from roorkee area. i have airtel pre-paid life time sim in that number is : [protected]. Please block the sim and renew me new sim. if you can track that number that who received call on 4 may, 09 than i will be grateful to you. if there is any provision to track that please inform me.

thanking you

Sanjay Agarwal

Dear sir,

I need a request. I lost my mobile yesterday night. The number is [protected]. Kindly block the sim immediately .

Yours Truly,
S. Ganesh.

Dear,
I had lost my mobile in secunderabad.Is it possible to trace my mobile with IMEI number.I had lodged FIR too.Can I give the IMEI number to airtel, so that they can track it.
Need help.
Regards.

Stop sending paper bill to [protected]

Hi
i am Daniel Sahayam having airtel mobile number [protected] for chennai circle, has lost my mobile yesterday on 13th November 2009 at 8:30 PM. Can You Please help me find it. And also help me finding if there are any outgoing calls. Can set a tracker? If so plz enlighten me. Anxiously waiting for a reply

Mobile No: [protected]

IMEI No : [protected]

I lost my mobile with prepaid airtel number [protected], i could not get any online services to get this number blocked to avoid any misuse, As right now I am not in town where i registered and lost the mobile. how to block this number, pls suggest or block this number.

Hi
i am Mahesh Singh having airtel mobile number [protected] for Delhi & NCR circle, has lost my mobile today on 28th january 2009 at 5:00 PM so reaquesting you to stop the outgoing facility for this account

the details of my account is given below:----


Account No:[protected] Mobile No: [protected]

Airtel — discontinuation of mobile facility

This is with reference to mobile no. [protected] (Cus A/c No.[protected] . I converted my coneection from post paid to prepaid on 20/03/10 on payment of all my dues of Rs. 895/- through credit card of icici bank having receipt no.[protected] at dwarka branch.

But I have received massages from customer care that “you have not submitted the prepaid form”, They have already discontinue my incoming facility of mobile.

I think there is lack of co-ordination among the people of Airtel. I face problems while converting my connection from post paid to pre paid. Everytime massages or phone from customer care come, I had to repeat my problem every time as everytime there is new person on line at customer care centre.

I was also told that there is a waive off of Rs. 37/- , you will be given more talk time of Rs. 37/- at the time of conversion, but same was not given to me.

Moreover, I have not send the request for change of dialer tone on payment basis, but dialer tone has been changed without my permission . you are requested to revert back the same as I am not interested in any dialer tone on payment basis.

Please do the needful on urgent basis.

sir,i lost my mobile with atmt system that gives you the no. being used in your cell phone , similarly i recieved the no. of airtel company sim is being used in my mobile and the no. is [protected] and my mobile IMEI no. is[protected].
sir please help to caught him red handed so,
kindly give me every details of this no. on my e-mail id (rahul89.[protected]@rediffmail.com)

I have lost my mobile of Nokia Model No: 2690 black colour, with my airel postpaid karnata sim [protected] in the place of Karivalam Vantha Nallur Bus Stop morning 5:45am on 14.01.2013. After some time i have my mobile it was a switch off.

Kindly help me for get my mobil again.

Thanking you.

Dear Sir,

i would like to informed that today i have lost my mobile and sim no.is [protected]. it has a lot of contact details.kindly help me how find my mobile and sim. please provide me my mobile location,

thanks regards,

anil

I lost my mobile with airtel prepaid sim on 22/11/2014. Please block my airtel sim . Please find the follwing details.

NO : [protected]
Name : Sairam Arja

Due to airtel offices not working on sunday i cant directly intimate to airtel.

Hi, this is Mr.Prasanth from Hyderabad having airtel prepaid connection no. 0091-[protected]. I lost my mobile today night, hence, I want to request the Airtel team to please BLOCK this Sim card ASAP.

Please guide me through the process of issuing a duplicate prepaid SIM card (if possible, with the balance amount from my previous SIM). I expect a quick solution to my problem with further knowledge of the procedure.

Thanks,
Y. Prasanth Babu, Hyderabad, Telangana State.

My airtel postpaid mobile no. is[protected] and [protected] which used by my mother. I paid the bill amount rs.400/- and 350/- by cash on 11th March 2008 respectively at your counter 49 Rajpur Road, Dehradun. but both the bill deposited for the no.[protected] by your employee. I had complaint so many times by phone but nothing can be done. Now you barred the no [protected]. Why? what is my mistake and why you put late charges why I should pay late fee? if you will not solve the problem and activate my above no I will cancel my both connection. this is very ridiculuous and irritating things.

vijeta
[protected], [protected], office no.[protected],

I have to pay my Due amount, Plz Send the the total Amount to my ID [protected]@yahoo.co.in or to my alternate mobile No:[protected].

Kindly send as soon as possible.

Mansoor
From Tirupathi

my mobile no.[protected] i need call charges unbilled information till date i.e 29.05.09 including roming charges.

HTMT — Rate plan change

Changing 399 super saver plan to 249

HTMT ...please do not go for any interview ...management ppl are playing politics..what and how i will be telling u the story behind it after getting my all settlement...please wait for few days...

SIR/MAM, This is my friend's mobile no. named is "SHRI AASHISH BIJORIA ADV." before 2-3 days from today 1 or 2 mgs coming on his airtel no. - [protected] & cutting balance of rs. 30 - 45. He is very offset & mentally disturb to activate any service provided by u, & cut off balance. Kindly check the no. & Please deactivate all the service autometically activate by u. Otherwise Shri aashish bijoria advocate will file consumer complaints against u on local consumer forum.

Airtel — cutting of balance

airtel cutting my main balance under the name of tashan beach girls .which is not subscribed by me

life time sim — hello tones

i have unsubscribed a hello tone on munth june but still my balance is deceting daily 50 paisae my balance is gone to -58.69paise [protected]

Airtel Broadband — no action even after complaining

hi i m abhinav singh frm meerut
we have been issued a broadband connections since 1 months
but there is nothing going on
we live in meerut in nandan nagar near t.p.nagar
and they are also not cancelling our connections .
No one is listening our problems ,and they are also not attending our phone also ...............
i hope u can understand our problems
my contact no. [protected]
i m waiting for ur's reply

Airtel Broadband — over Bill

My telephone no is[protected]. This no. is 2 1/2 year old. Since starting I am receiving the bill between Rs. 1500 to 2000. But in the month of September I have receive the Bill of Rs. 13500/- My usage are as earlier.

While talking with Customer care they tells that this is due to internat charges uses by me but i have not use the internet so much.

The company if offering in general unlimited internet usage with the speed of 512 KBPS for Rs. 2000/- but they are charging me 11000/- for that saying this that i have not chosen that plan

you are requested to kindly interfere in this matter and redue the bill amount as per actual/earlier usage

Regards
Mohit Goyal
[protected]

I had applied for the unlimited broadband connection (128 kbps of tariff 799/-)(Phone No. 43016137 Account No.[protected] and paid an advance payment of 1049 for the first month by cheque which has since then been deducted from my account. My connection was installed on January 31st at my residence. Since February 2nd, 2008, the broadband is not functioning due to which a lot of my official work has been affected. The telephone line, which I was told is a mandatory connection with the broadband, also was not functioning and has been repaired twice in the interval. The installed router since February 4th, 2008 shows the link as not being available although the entire line has been checked.

Several complaints, first one on February 4th, 2008, have been made with no results. During one occasion, Mr. Kailash, the Sr. Executive who was very enthusiastic during securing the connection switched off his cell when he had to respond to my queries regarding when the connection would be up. The technicians have visited the premises 2 or three times. During subsequent complaints, none has bothered to even visit let alone rectify the complaint.

I have received a bill (Invoice No.[protected] for the period 5/1/2008 to 4/2/2008 amounting to 574.32 of which 49.24 is call charges made by the AIRTEL technicians trying to rectify the line. Rs.350/- have been charged as activation charges while Rs.126.68 have been charged for the broadband. I do not understand why the billing period has been, mentioned from January 5, 2008 when my connection was installed on January 31st, 2008.

Now, I am stuck with a phone line I never wanted, a connection that has not worked, a lot of inconvenience and a loss of Rs.1049. I am extremely dissatisfied with the way the issue has been handled and the services of AIRTEL Broadband.

Airtel Broadband — Negligence by customer care

i am using airtel broadband connection but there is frequent disconnection in it . i have complained many times and thy come and repaired but the problem continued . now from past four days i am calling the customer care to register the complaint but they will say they will connect to concerned depatment and will put me on hold but no ones replies even for 40 minutes this happend nearly 8 times and they will say that they will give a call back to me but they never did i am really fed up by their worse responce pls do help. their behaviour was really worse .

airtel bill payments are not updted in time which results in irregular services to the consumer

Airtel Broadband — faulty billing

my broadband services remained suspended from 01.02.08 to 15.02.08 The complaint was lodged with th customercare cell but instead of giving compensation in billing as promised,reactivation charges were added in th bill

Airtel Broadband — 699 standalone plan

according to the airtel's new plan of 699 i should get speed of 256 kbps but i m not getting it. When i asked about this to the person who installed the connection i got the answer that u will get the speed soon. Now it is about a month and i m still not getting the speed.

Airtel Broadband — Poor Speed

I agree. I am using 799 paln . But the service ia extremely poor. It becomes disconnected after ever 5 minutes and download speed is 20-30 kbps.

Airtel /Broadband — Internet connection not installed properly but being billed for the past 4 months

From
M.D.Bhupathy
32 Dhandayuthapani Nagar
1st Street Kotturpuram
PHONE NO: 42132784


Dear Sir,
We are Air Tel Customers since[protected]
We had shifted our residence in December 2007 to Kottupuram and our telephone number had changed to 42132784. This has been functioning well but we have been facing problems with our Broadband facility.
• The installation was never completed.
• In this regard I have placed complaint many a times but no action has been taken.
• We have not been able to use internet service.
• But all the bills we received we are billed for internet service which has not been provided for.
• On 26 March we had given a letter to discontinue the internet service for which no action has been taken.
• Now we have again received the bill for internet service.
• 4 months we have paid for not using service.
We have mailed the same to to airtel officials but till date no action has been taken. We would request to kindly help us.

Regards,
M.D.Bhoopathy.

hello
My self manan shastri from Ace Infoway pvt ltd My Airtel
Broadband account number is 11330990

I request you please speed up my Broad
bend because it is very slow i have 512 kbps plane and my broad band speed is 256kbps only and download speed is only 25 or 30
i am having problem since 16 days

i have online broadband speed test report please send me email id so send you attechment file of my speed test report


Thanking you
manan shastri

Dear sir,
This ganesh from direction . we are in to advertising i already requset your cusotmer care to shift my five land lines from jeevan bhima nagar to tippasandara bangalore . the request i send through mail also, then i got the reply last week it will happen within 48 hours . Still now nothing is happend . we dont get any feed back from your technical team, sales team and customer care . from were will we get soloution . technical, sales team persons whom i know they are not at all lifting mobile . please do the needful ASAP

Extremely frustrated dealing with Airtel. Bunch of . The customer servive was trying to explain me, that ONLY DELHI people would be getting compensation for faulty service and that Calcutta customers are not entitled. When asked about company policies, he mentioned, they are not supposed to send it to customers. (bunch of BS)

For 3 days my telephone connection was dead, so did the DSL services. They engineers shows up on 3rd day in the evening, after calling them for atleast 10 times. Had to follow up regarding credit for another 7 times, where I had to kept explaining them what had gone wrong. Finally, did got 150 Rs compensation. It was a bitter sweet win. ITs not about 150 Rs but more about ethics.

Food for thought : If it was so called company's policy of not giving compensation for faulty line, the supervisor wouldnt have given me the 150 Rs compensation.

Its pathetic, the explaination they come up with. Its not shame on them but on US, consumers who take their BS. If the service aint working, WE deserve compensation. Its our RIGHT.

i m very upset because airtel broad band has given me lot of tention and loss of money . my airtel no is 45573171 at wz -98 shop no-10 lamba complex jawal heri market paschim vihar new delhi 110063. ihave given the reqest to shift my connection to my new address in same building at second floor at 3/05/2008.they said that company will charge for that 300 rs .i agree still it takes more than 10 days to shift but only wiring work has done and connrction of broadband still not shifted . i gave him information for that but they do not take serios action .my rental for this line is running and i not getting the services then who will be the responsible for the bill payments. pls take some action for that otherwise i have to action for your careless attitude.

Very insensitive to customers. Very late in understanding in customers problems.

Hello, I m huzaifa saifee frm ujjain
we have been alloted a broadband connections since 5 months
but the internet is not working and also not attended yet after 9-10 times of complaints. I live in ujjain in freeganj near mpeb office (16/2 kalidas marg) after long i have decided to disconnect my broadband .No one is listening our problems, and they are also not attending our calls also ...i think we r according to you but understand i will hav strict action in this regard..
i hope u understand
my contact no. [protected]
i m waiting for ur's reply

My office is in Kolkata at 149 M. G. Road Kolkata-7 i applied for the airtel broadband on 1/7/08 the account manager confirmed me to give the connection with in two days and that is to be written in the form and taken the cash of Rs. 1000/- as a instalation charges but today after 12 days they told me that we are unable to give you the connection and your money will be refunded after 15 days.
I loss lots of money because the connection was the purpose of my share arbitrage business and i lost lots of clients, so kindly do the needful and the action.
The person who was from airtel is 1)Mr. Kripa shankar jha code is 50344 and Mobile no.[protected] 2)Mr. sukha dev dan mobile no is [protected].

Thanking you
Pawan Kumar Bhartia

Airtel Broadband — Unorganized and incompetency

Hi,

I had taken an Airtel broadband connection almost more than 01 year back. For the initial few months, the service was satisfactory and I was satisfied with the services.

However, my problems started towards the Q3, 2007, when the services were not working. I called up multiple times to get the issue resolved. After some calls, an engineer was sent to check out the fault and rectify it. However, no respite and finally I decided to get the connection cancelled.

This is were the problems begin. In spite of giving a written request for account cancellation (to the collection agnet), my services were still active for almost 6 months. I had called in numerous times, spoken to numerous agents/ supervisors/ even to the nodel officer/ appellate authoriy, but no respite.

Finally almost 2 months after the receive a legal notice for a payment of some 1000 rupees, which I was supposed to pay.

My questions:

- why did I get charged for all these services : my usage was ZERO and I should not have been charged for all these,
- why was i never informed about these charges, when my account was cancelled. Even the person who came to take away the instruments DID NOT inform me.

I am highly disappointed with this service and I myself plannig to take some legal action, if this case is not resolved to my satisfaction. I am also lodging this complaint with the complaint

Airtel Services are the biggest Cheats - DONT EVER GO FOR AIRTEL BROADBAN SERVICES

They will make a big hole in your pocket with their GB usage billing procedures. I have suffered this and only can warn you to stay away from getting an airtel broadband connection.

Dont get moved with their FREE GB USAGE PLAN - thats all .

Since 4 years I was using a bsnl connection for a given 4 GB free usage plan and I never got billed for even IMB above this but in 2 months of my airtel connection for the 1st month I was billed 5.23 GB and now this month my bill has come for 10+ GB - that sucks really.
With the same persons using the connection for a working cycle thats untouched since 4 years one can only imagine how for the 1st month you are billed for a 5+ GB and the following month for 10+ GB.. Can some one help me complain about these white collars to a legal agency who looks into such matters...

Manoj

Hello,
As per the bill for the last month my bill amount is more than Rs1500, where as we have been using airtel broadband from last 2 yrs and v never had the bill amount more than your monthly rental i.e around 650 and i am also sure the the usage must not have been more than any of the previous months.
SO kindly get back to me as soon as possible or else i need to disconnect my connection and neither will pay the bill for the last month.
My airtel number is[protected] and my contact number is [protected]
My email id is [protected]@in.com

Airtel Broadband — no services

sir
i am a resident of Sahibabad, Lajpat nagar .In our area there is no airtel broadband services.i want to take your services.so when you are providing this in our locality.

Punita saini
Lajpat nagar, Sahibabad

Hi
I too had the same problem, Frequent Disconnection
i was not able to browse for not more than 10 min continiously...
each and every time i gave a complaint their technicians will come and change the modem or splitter or cables etc..
but still i had the same prblem i dont know what to do
either the problem is with airtel or in my desktop ?
the link gets cut of frequently
and again gets connected...

If any body come across a solutions please mail me
karthik.[protected]@gmail.com

Sir,

I am suraj from trivandrum. I am using 4 airtel phone connections and one unlimited broadband connection.

[protected], 4064158, 4064095, 4064221
[protected] this number is broadband.

My compliant is broadband connection. Air executive told (executive name: Ratheeh Kumar-[protected])BROADBAND UNLIMITED PLAN MONTLY FIXED CHARGE INCLUDING TAX RS.799/-. I take one broadband internet connection. Using 1 month. 1st bill is coming 727/- i am paid that amount. Second bill is coming Rs.906/- that is bill problem. I call customer care but told your amount is 799 + service tax 12.36%=100.86 = 906. But first bill amount 727/-

Sir please clear the bill amount and Mr. Ratheesh Kumar, wrong information told customer take neceessary action my complaint.

Thanking you,
yours faithfully,

A.V. Suraj Kumar
[protected]

Airtel Broadband — refund chequeof pre cacellation

sir,
i applied to get the broadband connection, but the DP have not found near my house that is why the broadband is not connected.Then the refund cheque is not give to me till now yet the connection is of the date 11 june 2007 when i call them then the reply is very shamefull, many times they did'nt picked up my phone. sir after a long period i decide to complaint.Plz help me.
Thank you SUSHIL KUMAR
ADD.-84/1, sector-9
nagar MEERUT(U.P.)

i am very hopeless to connect with airtel

dear sir/madam, this complaint is serious, since from 5 days our internet is not working due to poorest speed, like to say is 5 min it will be working properly again it will be disconnected, again after 15 minutes works again disconnected please check it out the problem, and dialup sound is not comming at all in our phone instrument please check it as soon as possible.This complaint to technical department. our landline number is [protected], mob no--[protected].

jankari — salah

mahoday
mai prarthi aap se yah jankari prapt karna chata hun ki kisi bhi prakar ki C D Vides aur desh me bahar bheji ja sakti hai kya? by ragistar air post.

Airtel — Non-installation of broadband after collecting fee

Dear Sir/Madam
With the intention of expanding my services bought from Airtel, I had applied for a landline connection alongwith Wifi broadband internet connection for my residence. This was on 18th Oct 08, Form no. 1507151. A fee of Rs 500 was collected by the Marketing Exec Mr Sachin, M:[protected]. Though he had committed to get the account activated in 4 days, even after 7 days, till 24th Oct, it was not done. During this period, the person for installation cell, Mr Rahul, M[protected], intimated us that the intercom wire in our flat are not installed. He said this without even visiting the premises. When we told him that the intercom is already working at our flat and not only that Airtel is already present in our building, he would not listen to us. As a matter of fact, the flat next to us on our floor is already using Airtel services.

I have, subsequently, put a cancellation request for the connection. However, what is appalling is the unprofessional attitude of your executives. While Mr Sachin used such tactics like "I have to meet my sales targets, so I'll get the connection in 4 days for you" while communicating with my wife for getting the fee, after 2 days, both him and Mr Rahul stopped even taking our calls.

I may not go for your connection anymore. However, I thought it right to inform of your executives working style.

Hope you take some steps in this regard.

Anirban Mazumdar

very slow speed from your airtel connection. iam really disappoinment.. help to care me

Airtel Broadband — Signal are very poor

I have airtel broad band connection, we got wi-fi installed as modem from Airtel.but strenth os signal is very weak, We have made complain somany times they come and do some thing it works for a day or two and stops after this.

Airtel — Creating problems in shifting Broadband connection

Hi,

I lodged a request with airtel to shift my broadband connection with airtel twice (Request no are 64311 two weeks back and[protected] Dated 04th november08). first of all they never reverted back and i had to call them again and again for the same. and later they have given me one more request no. after which again i called up to get to know that they doesn't have any port although people are using the broadband in my flat itself. i don't uinderstand can't they just increase one more port when a customer like me who is using airtel for last two year.
I am facing problem because of this. and airtel people are not listening at all. i have no idea what to do.

I took a connection from Airtel (Broadband), But from last 1 month that was not working .

hi
iam ahamed hsusain iam using airel broad band connection i want my broad band bill during oct25th to nov 25th and my broad band number is[protected]

Airtel Broadband — heavy charges of billing than marketed

I was offered a 499 unlimited pack of b/b connection from airtel on 1.12.2008. today i got a bill for rs.155/-after adjusting rs.500/- i paid for regn. i was told that by marketing (airtel direct team) that i have to pay only the phone call charges in addition to rental of rs499/- (taxes applicable) with unlimited broadband facilities. but today i got a bill by which i have to pay rs.155/-.monthly charges for 1-5/12/08 comes to rs 83.17 other charges rs.500/- taxes rs.72.08 total 655.25 deducting rs 500=155. I dont understand for usage charges of rs.83.17 how i can be taxed rs.72.08. further how rs.83.17 comes for 499+taxes plan. May please help.

i want to cancel my airtel broadband net connection... how to process it..

Airtel Broadband — Worst after sales service

I have been using airtel services from last 8 years and was really satisfied with the quality services airtel had, untill recently where i have been chasing airtel customer care dept from last 3 weeks for activation of my braodband connection and a change of plan.
In oct08 i was out on business trip for a month, so had discontinued my Broadband line for a month after speaking to airtel customer care on condition that i will switch back original plan after i come back to city.
I came back on 01_Dec 08 and since then i have been following up with airtel(nearly 15 times) for resuming my connection and finally finished all paperworks on 11 Dec08 after many follow up sessions with airtel. I was promiced that my job will be done within 24 hrs but till date not a single call from airtel . Everytime i call up airtell the line keeps shuffling between techical team and customer care for hours with no solution and only new promices .Had it been BSNL or some other service provider, this kind of service was expected but not from airtel.

My last( 10 th or 11th) complaint with airtel was on 16 dec bearing comp no[protected]

Till date i am not able to use internet at home and planning to switch to some other service provider.

Airtel Broadband — appercition

this not a complaint hats of to there excellant crm i sincerly regret un sorry abt the excess billing the billing is accurate usage only i was misled by false rumor yhey are doing everythihg for safe crm comfort
i thank all the staff of AIRTEL 4R EXCELANT CRM SERVICES
I WANT THIS COMMENT TO B POSTED IN BEN Q TAMILISH WEB PAGES
WARM REGARDS HAVE A NICE DAY KUMAR

AIRTEL SERVICES B IT TELEPHONES LANDLINE MOBILE BROADBAND DTH MPEG4 EXCELLANT MARVELOUS EXTRAORDINARY WAY ABOVE EVERYBODY V CAN FIND PARALLEL IN TVS GROUPS HIQUALITY SUNDARAM MEDICAL FOUNDATION HEALT CARE THE BEST IN WORLD SPECIAL THANKS TO DR.ARJUNRAMGOPAL DIRECTOR SMF WEL MANNERED GENTLEMAN TO THE CORE I WAS TOUCHED BY HIS CALL TO ME ON 29/10/08 AT 11.30AM THRU HIS BOARD DIRECT JUS TO XPRESS CONCERN CARE GREAT JUS GREAT KUMAR

our broad band connection no. is 41731787.we were using for long time.there was no problem. so, we decided to change our plan to ulimited usage for the same we changed plan calling air tel service personel and we got confirmation also.
but after that we got bill with old plan only with additional internet charges, even after being plan change they have not activated.for this we are not responsible.so we cancelled the connection.
according to our account our bill total outstanding...2000/-
our deposit is with airtel rs.1500/-
balance we have to pay 500/- we have to return instrument so, make necesssary arrangements to make effect.get your balance and settle account.reply soon
thanks with regards

i see to the all call

Broadband — Request not fulfilled and bad connection

I am one of many sufferer of reliance broadband service. it is erally pathetic. from past 2 months i am making request for plan upgradtaion but each time i call the guy on other side says that there is no such request from your side even if i prompt the request id. this has happened atleast 15 times with me. at last i requested them to disconnect the connection but with this the same problem. they are not taking any action and slapping bills even if i have stoppd using the srevice.

i strongly suggest anyone not to invest in any kind of reliance service you will surely regret at end.

Please if some body could help out of this, i will be thankful.

Airtel Broadband — SPEED CAPPING @15gb/mo

I recently was told that i cannot use more than 15gb of download per month at 256kbps, anything over that and my speed will be cut in half. I called them to figure out why my speed is going at 128kbps and they told me this irritating news.

Is this even legal? I am paying for the "UNLIMITED" 256kbps plan, This should not happen.
-Dennis

Airtel Broadband — slow speed

I am allotted 256 kbps speed on my broadmand connection but speed of downloading is very slow. It takes two to three minuts to download a picture. please fix the problem as soon as possible.

thanks.

Airtel Broadband — Imposing me extra tex and charges

i m a custome of airtel broadband and landline phone.i have choosen a plan of Rs 599 per month and Airtel generates my first bil that is of 1267.96. whe i went to the Airtel office i found there is no one to help. the are imposing me 12 % tax but now service tax is 10%.plz hep me. my airtel account no is 14537445
bill no is[protected]

sir this id deepak my internet speed is 128 kbps in the beginning it was working fast only but now it take minutes together to browse a web page i request in u to fix the problem as soon as posible
thanku

Airtel — Advance paid, broadband not installed

On 10th, March, I decided to obtain a new broadband connection for my children and called up Airtel. They came immediately, filled the forms, took the ID proof, gave me the receipt for Rs.500/- and promised to have my Broadband connection installed within 2 days. I chose the Rs.799/- per month plan with 1 mbps speed. I was promised by this sales staff that my new connection WILL BE NEW and NOT LINKED TO ANY OTHER CONNECTIONS.

On 11th, March, two guys from Airtel came to check on installation. They found some box called PBC which was on the other side of my block and wanted to take the wiring through three houses all the way round to my flat. These two guys entered the premises of my neighbour without prior permission either from me or from them, which upset my neighbours and I had to console them. I complained to Mr. Nehru the sales guy, who promised to install a NEW PBC BOX and have the connection ready on 12th, March itself. Today, we are on 13th, March and still no connection. To make matters sound ridiculous, Mr. Nehru now informs ME TO CONVINCE MY NEIGHBOURS TO ALLOW FOR WIRING THROUGH THEIR PRIVATE PROPERTIES.

This is highly unprofessional and unethical. When a customer wants a new connection, he has to be given a new connection and how that is going to be done is none of my business. It is Airtel's. My receipt No: is 56479 dt. 10th, March and the Customer account no: 825782.

I would appreciate if the following action is taken immediately under confirmation to me:

1. Install my new broadband connection immediately without interfering / violating my neighbours privacy. ( It has already been committed once, just for the record ).

2. If connection not possible, then either Refund Rs.500/- to me alongwith my documents or provide for a Credit note to my existing account.

I have sent an email to care.tamilnadu airtel and still no reply from them. Kindly help me.

Thanking you,
Kind regards,

Haseeb Modi.

Airtel Broadband — Net setting impacts

Dear Sir,

I got connected with Airtel Broadband with Land Line under scheme 649 last week at following address. Just after it get connected, some settings are changed to net, fonts become blurry. Java software is not working now (earlier - ok, never prob) in sharekhan website, having a big err message window.

The person who made this service available is not hearing, we in contact with him on regularly, never he comes to see here.

If you please advise.


Thanks,
Raghuveer Singh
[protected]
[protected]

56-D, Pocket-I
Dilshad Garden
New Delhi-110095

Airtel Broadband — my account

I applied for my account with sivaharisai as login ID. I received password by sms from the airtel customer care executive.but i could not get the required information about my account.

Agarwal Info(Franchise of Airtel) — The Worst Service, Fake Promises

One day I got an sms requesting me to contact Agarwal Info, Chennai if in case I need Airtel broadband connection. Guess it is a franchise of Airtel. The following were the nos mentioned in the sms:
[protected], [protected]. I called one of these no. as I was in need of Braodband connection. One guy named Harish picked the call. He asked for my address to check the feasiblity in my area as I resided in sholinganalur, Chennai. After an hour I got a call back from him stating me that it is possible for Airtel broadband connection at my home. He requested me to pay a sum of 500Rs to the marketing guy named Magesh. His mobile no. is [protected]. He got my photograph, 570 Rs from me and promised i will get the connection in 4 days time. Then 5th day I called him. He told me to talk with a guy named Krishnakumar who is also an employee of Agarwal info. His mobile no. is [protected]. He didnt respond properly. Every day I used to call him. He was jeep on dragging day by day. Then after 3 weeks time he told me to talk with his manager named Baskar. His mobile no. is [protected]. This guy checked with other team and told me that my house is 95M away from the dp box and it is not possible for them to give connection.
I asked him why the hell they checked for the feasiblity and got 570 Rs from me. He apologised and told that i can be moved to cancelation and I will be getting my money back in 10 days. Yesterday, suddenly Airtel people came to my home for installation. I called baskar why he told that it was not possible previiously. He again apologised and told that his team has achieved the target for the previous month. So, moved my application to next month. So, whatever these people said was not true. They are very big frauds. If you want to get a Airtel broadband connection please go to Airtel showroom direcly rather than going to franshise like Agarwal Info. Because of Agarwal Info., Airtel's name is getting spoiled though they provide good service. Now I go with TATA INDICOM.
Those people are not ready to cancel my connection too. Now my moeny is in vain. Could you please help me in getting the money back. In this world of recession 570 bugs is really a big money for me.

Airtel Team,
Please ensure that your franshise are providing a good service by inspecting then and there. I can provide other details if required. My mobile no. is [protected]. Whoever address this message can call me for any clarification.

One day I got an sms requesting me to contact Agarwal Info, Chennai if in case I need Airtel broadband connection. Guess it is a franchise of Airtel. The following were the nos mentioned in the sms:
[protected], [protected]. I called one of these no. as I was in need of Braodband connection. One guy named Harish picked the call. He asked for my address to check the feasiblity in my area as I resided in sholinganalur, Chennai. After an hour I got a call back from him stating me that it is possible for Airtel broadband connection at my home. He requested me to pay a sum of 500Rs to the marketing guy named Magesh. His mobile no. is [protected]. He got my photograph, 570 Rs from me and promised i will get the connection in 4 days time. Then 5th day I called him. He told me to talk with a guy named Krishnakumar who is also an employee of Agarwal info. His mobile no. is [protected]. He didnt respond properly. Every day I used to call him. He was jeep on dragging day by day. Then after 3 weeks time he told me to talk with his manager named Baskar. His mobile no. is [protected]. This guy checked with other team and told me that my house is 95M away from the dp box and it is not possible for them to give connection.
I asked him why the hell they checked for the feasiblity and got 570 Rs from me. He apologised and told that i can be moved to cancelation and I will be getting my money back in 10 days. Yesterday, suddenly Airtel people came to my home for installation. I called baskar why he told that it was not possible previiously. He again apologised and told that his team has achieved the target for the previous month. So, moved my application to next month. So, whatever these people said was not true. They are very big frauds. If you want to get a Airtel broadband connection please go to Airtel showroom direcly rather than going to franshise like Agarwal Info. Because of Agarwal Info., Airtel's name is getting spoiled though they provide good service. Now I go with TATA INDICOM.
Those people are not ready to cancel my connection too. Now my moeny is in vain. Could you please help me in getting the money back. In this world of recession 570 bugs is really a big money for me.

Airtel Team,
Please ensure that your franshise are providing a good service by inspecting then and there. I can provide other details if required. My mobile no. is [protected]. Whoever address this message can call me for any clarification.

One day I got an sms requesting me to contact Agarwal Info, Chennai if in case I need Airtel broadband connection. Guess it is a franchise of Airtel. The following were the nos mentioned in the sms:
[protected], [protected]. I called one of these no. as I was in need of Braodband connection. One guy named Harish picked the call. He asked for my address to check the feasiblity in my area as I resided in sholinganalur, Chennai. After an hour I got a call back from him stating me that it is possible for Airtel broadband connection at my home. He requested me to pay a sum of 500Rs to the marketing guy named Magesh. His mobile no. is [protected]. He got my photograph, 570 Rs from me and promised i will get the connection in 4 days time. Then 5th day I called him. He told me to talk with a guy named Krishnakumar who is also an employee of Agarwal info. His mobile no. is [protected]. He didnt respond properly. Every day I used to call him. He was jeep on dragging day by day. Then after 3 weeks time he told me to talk with his manager named Baskar. His mobile no. is [protected]. This guy checked with other team and told me that my house is 95M away from the dp box and it is not possible for them to give connection.
I asked him why the hell they checked for the feasiblity and got 570 Rs from me. He apologised and told that i can be moved to cancelation and I will be getting my money back in 10 days. Yesterday, suddenly Airtel people came to my home for installation. I called baskar why he told that it was not possible previiously. He again apologised and told that his team has achieved the target for the previous month. So, moved my application to next month. So, whatever these people said was not true. They are very big frauds. If you want to get a Airtel broadband connection please go to Airtel showroom direcly rather than going to franshise like Agarwal Info. Because of Agarwal Info., Airtel's name is getting spoiled though they provide good service. Now I go with TATA INDICOM.
Those people are not ready to cancel my connection too. Now my moeny is in vain. Could you please help me in getting the money back. In this world of recession 570 bugs is really a big money for me.

Airtel Team,
Please ensure that your franshise are providing a good service by inspecting then and there. I can provide other details if required. My mobile no. is [protected]. Whoever address this message can call me for any clarification.

Please make a note of my application no. ch847837. I dont want Airtel connection at all. I really hate it. Please get my 570 bugs back.

Now I again tried calling Krishnakumar who is responsible for cancelling my connection and get my money back. He told me that they cannot cancel the connection. He is not ready to get my money back.

Airtel,
Please get my money back. 570 bugs is nothing for you. But it mean a lot to me.

People who get a chance to look at this complaint, Please let me know what should be done to get my money back.

Airtel Broadband — Disconnection of my landline

Dear sir,
as i discussed earlier that i have been transfered to outside indore. so i am not able to have services of airtel landline. so i want to disconnect my landline no. [protected].

plz do needful asap.

YOGESH KUSHWAH
[protected]

Respected sir/madam,
I have the airtel broadband connection for the last 2 years.
I had de download speed of about 15kbps-20kbps...& now i get upto 10kbps max.
So pls help...its not fair..
Hope u ive a +ve reply.
thanking you
bbye

Airtel — Shifting of Telephone/broadband

I had earlier shifted my residence 18 days before and I had given a shift request 20 days before. The broadband/telephone connection has still not happened to me. Airtel Customer Care Officers are the best people to tell 200 lies everyday. First day when I called up they said that the feasibility is fine and the wiring would happen in 3 days time. Second day they said that some neighbour is opposing for digging lines. Totally there are 12 houses in my lane and I had checked up with each and every person. Surprisingly everybody says that nobody from Airtel had appraoched them and nobody had opposed them. When I talked to one Lakshmi - Customer care and asked her to either intimate the door number of the person who opposed it or the name, they are not able to provide it. And every time we escalate the problem they somehow or other escape talking to us telling some more bigger lies.

I used to think only Government bodies like BSNL had some problem but they are far far better and Airtel is THETHETHE WORST..

Venkat

Broadband Tel no 4670537

Letter for disconnection given on[protected]

Complaint filed on system on[protected]

Complaint no 21875

complaint centre sec-35, chandigarh

My mobile no [protected]

Sorry to say that no action till date

plese sent my broadband bill to email phone number:[protected] plese i miss the bill

Airtel Internet Connection — fraud billing

i am shuchi agarwal, user of airtel internet from one year.As i am the student so i live in pg and there are more girls like me.We had two connection of internet at same place on my id for two different people.one of the number ([protected] )connection is disconnected in December last week, so i forget about that number. But still i had one more connection number is [protected] and for that i my paying them regularly every month. in Feb i didn't get my bill on time so i asked air tel customer care to send my bill to avoid late payments.On my request they sent there agent in evening for due payment but they didn't gave me bill, on there request i pay them at that time.But i didn't expect that that billing was of the number which was disconnected in December.this is cheating that you are calling for the billing of recent number and make my signed on the number which was disconnected on December i request them to transfer the money...they are excepting there mistake that time but didn't transfer my money in recent number so i ask them to disconnect my number, rest of my bills are clear, as i paid them regularly I am highly torchered by there calls, they talk me very rudely and disturb me any time and at any place as i am highly disturb from this and don't know how to solve this problem.In customer service no one listen to me and every time a new person take my call and i have to explain them again from beginning to end and after a call they forget every thing and never reply for my query.And after someday i get same call by another person and again i have to explain them all the things .As i am a student for me its quit typical to run from one office to another so please help me regarding to this problem.

Broadband services — bill adjustment

my phone no. is[protected]. i am subscriber of broadband combo plan 299 since september2008. but my bills are still coming with the addition of telephone rent.
i have complained it by verbally and written to accounts officer, commercial officer and GM also. but there is no remedy.
though my access amounts are there with BSNL, but BSNL diverted my connection on one way many times.
the connectivity service of Broadband is not satisfactory now a days.
i have complained it also to DGM public grivances UP east.
hope there will some thing good?

Airtel Broadband — Getting Hrassened calls from Airtel

I requested on 12Th & 15 TH May to disconnect my landline number, but no one turn up till 19 th and i shifted my home. Instead of disconnecting my phone i am getting Hrassened calls from airtel for submitting the bill. "THE PEOPLE AT AIRTEL ARE TALKING IN VERY RUDE MANNER." I got a call from[protected].

I am allotted 256 kbps speed on my broadband connection but speed of downloading is very slow.In the bill rs.649 plans of broadband & they add additional charge .its reason i am not happy with that connection, now what will be do

Airtel — Airtel Broadband new connection cancelled by Airtel and advance money Not paid

Hi,
We have paid Rs 1000/- for the Airtel Broad band connection on 4 April09 to the Airtel representative Mahesh and the connection is still not received to our address. Inspite of Chasing several times, They requested to log several complaints and on chaising on them they dont have update and logs a new compiant one after other. Called the representatives and got no response and gave false update that the cheques has been delivered on 16 May to my address throug a courier service . after a week when I asked for the status of the complaint, there was not update of who was updated the lcomplaint last time.
Kindly take corrective actions as its happening for most of the customer.
Thanks in advance
Chandresh choudhary

[protected]

my no:[protected], pls cancel my isd top up .

Airtel Broadband — Billing problems

The complaint is on their billing. In Nov-09, I got this connection installed. This was a combo pack where I was told that I would have 200 free calls and 2 GB download in the Internet. They also told me that STD calls would be at Rs. 1 per pulse. However they hid the information that one pulse was 30 seconds not a minute. Where the whole world was paying Rs.1 per minute on STD calls I billed double.

When I detected the same, I complained. Nothing happened and in the process my line got disonnected on the 28th of April. In the mean time, I paid all their bills (on 27th of May 2009) and requested for a cancellation. Now Airtel tells me the following:

One Mr. Prabhu visited us on the 11th of May (not possible as we were in Kerala then) and changed the plan to 799 plan. They say that the line was activated then. (I dont understand how this is possible with out the clearence of the outstanding). Now I get a revised charge of Rs. 490/- which has to be paid on the 16th of June 2009. I tried complaining but no responce. They are now following the same old strategy.

Request you to intervene and clear this at the earliest.

Regards

My name is Damanpreet SIngh. My Airtel Broadband No is [protected]..i have been getting continuous calls from airtel collection department..i Was nt well so i cud nt make paymnt online and everymnth i usually pay my bills around 5th or 6th of every month since i gets paid on either of these 2 dates..
on 4th june around 11:30 AM a guy from airtel collection deparetment called more then 10 time n that was really a Harassment to us...my younger sister tld that person that she will update me abt d bill n will ge it paid ASAP..after that still that person called again n again that was totally unacceptable n rediculous..if in case its nt rectified m filing a law suite next...
Damanpreet Singh
[protected]

airttel poat paid connection — airtel is sending the phone bills even i am not using the connection

i have given a request to customer care centre regarding discontinuation of connection 4 month before ...they have told me that my no is now not working still airtel peoples are sending the phone bills at my adress

Airtel — clarification on bill

I have called the cc for seeking a clarification on my may 09 landline bill...the cc exc gave me a ref number ga028695_dsl 20744796 and said i will get a call by 11th june 09...till date no one has called...and when you call again they will just say pls hold..and will cooly disconnect...half the crowd cannot speak our hindi language clearly...forget their speaking HINGLISH...

Can someone help us with this company,

Airtel Broadband — I AM USER OF AIRTEL BROAD BAND,MY LANDLINE NO.01724679894,,PLEASE PUT MY NO. IN SAFE CUSTODY FOE 2 MONTHS,WHEN I COME BACK I WILL GET MY NO. STARTED,

I HAVE GIVEN AN APLICATION TO A AIRTEL EMPLOYE, I WANT TO PUT MY NO. IN SAFE CUSTODY FROM DATE 21/05/2009 TILL 21/07/2009, I AM PAYING ALL MY DUES, SO PLEASE KINDLY PUT MY NO. IN SAFE CUSTODY.I WILL BE THANKFULL

CUSTOMER NAME:HARHIMMAT SINGH BAJWA
H.NO.=275, SEC 11.A
CHANDIGARH
MY CELL NO.[protected]
CHANDIGARH

Here I would like to bring in notice the fraud done by Airtel.

We called up Airtel to collect the payment and Airtel executive came to collect it. My wife was there at home. Collection agent sprayed some liquid and then asked my wife to sign the chaque. She signed the chaque and after that collection agent fled away with the chaque and withdrawn Rs 10000/- from her account.

Now we contacted Airtel regional office in Noida and got a response from management that they are not able to trace the collection agency.

For us, that collection agent was the Airtel executive and ultimately Airtel is responsible for all this.

Can anyone suggest how can I get my money back.

Landline No.: [protected]

Thanks for the help.

Airtel Broadband — Bill Without Service

Sir,
I was using Airtel landline Connection ([protected][protected]@airtelbroadband.in ).
Due to faulty cable connection, I could’t use Airtel Service in Feb09 onwards, I made complaints many times regarding this but in vein .
Now they sent me bill ( Including rents ) of the period ( I havn’t used internet due to airtel poor service).
They gave me wrong Information that adjustment will be made in next bill & I pay Rs 1000/ on 10th feb09 without using connection.
I am attaching two mails, I sent to airtel, & for that I receive no response.

Plz do the needful in this regard.
Yaseen Khan
[protected]




Mail For Airtel customer Care on 18 Feb 09
Sir/Madam,
I take Airtel Broad Band connection due to yor fast service.
customer id no. 16586034
user name : [protected][protected]@airtelbroadband.in
Up to Dec 08 everything was ok .i made first complaint in dec about very slow speed of internet but I got no response.
In Jan09 Due to road construction work cable was broken than I made a complaint regarding this.
One Airtel employee come & joined cable temporarly but again it part off, I made again 2 complaints but no permanent solution given.
in Jan & feb 09 i haven't used Airtel connection due to frequent troubleshoot of the cable.My connection remain dead in Jan09 & feb09.
For conformation u can check my Usage details as attached.

I talked too many times to yor Udhyog Vihar Office, call centre & sec14 Airtel office.Every time they commit to correct the connection & make adjustment but nobody resolved.

complaints no 10/01/[protected] bill paid via Cheque. 900 Rs
10/02/09 CA6800096 bill paid online at sec 14 ggn, Rs1000
11/02/[protected] complaint No.
12/02/[protected] complaint No.
13/02/[protected] complaint No.

As I was not able to use my connection due to Airtel problem.
Kindly make the adjustment in these 2 months ( jan09, feb09 ) bill & reduce this amount from the bill.
Thanks & Regards
Yaseen Khan

Mail For Airtel Nodal officer on 6 Mar 09
Sir,

I talked too many persons regarding the following issue but nobody resolve the problem.
If i have not used the Airtel service due to airtel fault then why should i pay the bill.All the airtel executives commit to resolve the prob but in vein.Mostly saying that pay the current bill then adjustment will made in next bill.in Jan09 to till now I am not able to use your service, in Jan& Feb09 there are cable fault due to some construction work on road..
I became frustrated to talk too many executives regarding this, I don't have ph instrument thats why i have to call frm my mobile (~ 200Rs wasted on this talk )
Adjust my bill as per usage & reduce rental of the period I haven't used connection.
This is my last hope to mail u...just check the detail
Thanks
Yaseen Khan

Airtel is a fraud company.

I called up the payment guy to collect the payment for my broadband connection and also gave him a written application for disconnection of the services as I was shifting from there.

After a month i started recieving mails for the bill payment. I continously kept calling the Airtel customer care saying that my connection is not active and I have paid the full amount. They said they havent received any payment, and then I provided them with the check No. Post that they still kept sending me bills which I ignored and NOW THEY HAVE FILED A CASE AGAINST ME FOR CHEAT AND FRAUD...

PLSSSSSSSSSSSSS Help...What Should I Do...

Regards,
Kanika

@Kanika is it so ..This is really shocking.Which city are u from?

As here in Bangalore, Airtel seems to have good service.I applied for the connection of Broadband 799 ul plan on 12th march'09, and the connection was made in 12hours.Since then there hasnt been any problem of disconnection or phone not working.I just want relocation to my new address, hope they carry out in time(I have applied for it today).

Airtel Broadband — fraud executive in airtel broadband service

i have booked airtel broaband connection on 26-5-09 and paid the executive 850 rs .on the 27-5-09 another call came to me rom airtel saying tht if i book two connection then only they will give me connection and their executive came to my home and taken 500 rs . on 2-6-09 i get a call saying tht my area is negative and connection is not possible over here and when i ask for money they told me tht we have buyed a bike and are not having any money and other execuvite told me that he had spend all his money in the airtel party, i have called their executive more than 45 times each but they all are just giving me excuses when a called customr care they too were also not help ful and simply disconnect my call.today is 29-6-09 and till now i have not recieved my money and when i called their executives they started using foul language and life threatining calls started to came from them .i am very upset and i need a help from consumer court .
airtel executive names and number were as follows
atul sharma -[protected]
rinku arora-[protected]
consumer court please suggest me what to do.

@All
Please use bill desk ie online payment, it is safe and fast to pay the airtel bills.https://ebpp.airtelworld.com/
U need username, password that can be had from the customer care.

Dear Sir,

Our Telephone no.[protected] is dead last two day. Please check as earlist.

applied for broadband on 2nd July 2009 — Interrelating with the other connections

Respected Sir,
This is to bring in your kind notice that I have applied for a broadband connection on 2nd July 2009, for which I had made my payment through cheque which is cleared.
I had closed my shop for rennovation on 31st January 2009. I had 3 STD connection in the name of Mona Kumar numbered 4611334, 4611337 and 4611338. For the disconnection I had submitted my application to Mrs Anchal on 4th February 2009. There was some amount outstanding towards that numbers. I had paid security of Rs 3500 at the the time of installation and all the installation charges were paid by me in the bills. Further I humbly requested your staff that kindly make adjustments of my outstandings in the security with your company.
Now when I had paid Rs. 1000 regarding new broadband connection, they are inter mingling this connection with the previous issues which is not fair.
Now they are denying me of the broadband connection as they are forcing me to pay the outstandings and they are now saying that our computers do not reflect any security. Kindly consider my complaint as where my security is gone.
Your staff is harrassing me. Will I get justice or shall I feel cheated by your staff. There are numerous other complaints but I think it won't do any good. I have been insulted by your staff many a times.
PRIVATE SECTOR was set to provide better service as government departments lacked this, but to my astonishment, staff of private sector is getting even worse in their dealings.

I don't know whether this compliant of mine will be dealt with, but when some of your personnal tries to go in the depth, you will have to sack many of your employees

Hope to get justice.

Thanking you,

Sincerely yours,

Sanjiv Kumar
90 - New Radio Colony,
Near B. M. C. Chowk, Jalandhar.
Mobile No.[protected]

my claim no.claim87. name muhammed imran khan .age 28. sex.mel. address.quetta.

my name is muhammed imran khan . age. 28. sex. mel. cety.quetta.pakistan. my mobile no [protected]. my claim no.claim87.has won 500, 000 GBP

i am happy to o2telecoms

message me my number [protected]. claim87

Airtel — Unnecessary hassle

I had replaced an Airtel sim in early April as i had lost the previous one. From the time i bought the sim it frequently displayed "Waiting for sim update" this was a big nuisance as i had to restart the phone evertime this happened otherwise it would not work.
I called the customer care and told them several times, but every time they said the fault was in my mobile. But i checked it out and found that the problem was with the sim. So i directly went to the airtel office. There they r teling me that if replace my sim all would be fine.
I said ok.
They tell me i had to pay for it. Is'nt that mad?? Why should i pay for their fault?? I don't know wat to do but this is atrocious...

Airtel Broadband — Arbitrary/Illegal termination of services

dear air,
I have been using Airtel boradband services and my landline phone number for the same was[protected].
The company has a history of wrong billing and i too sufferred from it. To begin with, i was using Rs. 555 plan and i asked for the change of plan to Rs. 250 plan on 21st January but i was billed as per the earlier plan only for the next three months i.e.February, March and April and when i objected to it some waver was offerred to me and my phone line was reconnected in the month of may. However, after paying the bill well in time for the month of May, my services were terminated on 30th may without giving me any reason.
when i called up the customer care on 3rd July (Reference number[protected], the person told me that your line is dead and we will get it checked by tomorrow. We waited till 6th July but no one turned up and then when we called up again (reference request number[protected], they told me that it will be corrected by 7th July. The mental agony continued and when i called up again on 7th, after speaking to them for 35 minutes and after transferring my call from one department to another no one took the accountability and finally said that my number is redlisted and that it has been permanently disconnected. When i asked the reason for the same, i was told i was given a number[protected]Mr. Anant Jain) and asked to speak to him. He too failed to explain why the services were terminated and went on to ask me to apply for re-connection. When i said that how can you terminate my services for no rhyme or reason, he said he knows nothing more about it.
Can a company just terminate my services for no fault of mine and without assigning any reason? I am shocked and disappointed and want a legal action on the issue
Anant Jyoti
[protected]

Airtel Broadband — Register compliant over phone

The online phone system asks you to enter all customer details (landline phone number) and the call center personal ask you for the same information again. When I mentioned that I had already entered this information, they mentioned that it is not available for them.

It's so counter intuitive to harass the consumer by asking for this information in the first place.
Whoever is responsible for this system, should definitely be ashamed of building such a lousy system.

Frustrated consumer :(

sathya

[protected]
Dear sir, Attn to: Mr Robert

Sub: Broadband internet connection. And revision of bill period for every month
Writing the correct address of customer in the bill.
Ref: Account No: 14959252 and Billno[protected] dt. 6th July, 2009

The Airtel Broadband internet connection at my residence at Thiruvanmiyure, Chennai-41 was installed commissioned and activated on[protected].by Mr.SARAVANAN of M/s Airtel. I have discussed with Mr THAJINAMOORTHY of your booking of Airtel internet connection officer and MR. GODWIN & MADAM SHEELA of your Billing department for the billing date and period of billing of every month to suit my central government office procedure to avail reimbursement facility for my grade officer. They have agreed to give the I bill which starts with date 30-6-09 or 1-7-09 and covers the period upto 25-7-09. so that the next consequent bills for every month will come under the regular cycle of 26th of every month to 25th of every consequent month. For example II bill cover the period from 26-7-09 to25-8-09.This will suit your regular your bill period which is in your conventional practice. A letter regarding this has been handed over to Mr SARAVANAN to submit the same to Mr. GODWIN & madam SHEELA Mr THAJINAMOORTHY.
However, I have received the I bill dt 6th July 2009 for the period from 5-6-2009 to 4-7-2009 which is not suitable for me and I can not pay for the same. I won’t pay for the period before the date of activation of your broadband internet connection.
Hence please change your bill period for I bill dt 6-7-2009 and future consecutive bills for the period from 26th of every month to 25th of every consequent month.
Kindly send the bill to my correct address: R.Thiagu,
H43/G2, Thendral Apartment,
Thiruvalluvar Nagar,
Thiruvanmiyur, Chennai-41

Thanking you,


With regards
R.THIAG

Airtel Broadband — disconnection of no 47095674

i called air tell several times from 1st of june till date i got the compaint reference no also but my connection no 47095674 is not getting
disconnected till 12th july 2009 evertime i received a call fordisconnection but no one used to visit my premises.i had a very bad experince with airtell .

Airtel Broadband — Shifting of Connection not Fulfilled Despite Multiple Requests

I shifted my residence on the 1st of June, 2009 and promptly called up Airtel Broadband services to request my connection (phone no.[protected] to be shifted to my new residence. Both I and my wife are working, and hence, unavailable during office hours on weekdays. For a brief period of time, particularly the first and the second week of registering my request, I regularly received calls from the designated technicians asking me to provide him with a time when they could come and fix up my telephone and broadband connection. I fixed up a time for 4 consecutive weekends with the technicians. The technicians, however, failed to turn up on any of the scheduled dates and times and reported that the request has been fulfilled.

The details of the two technicians involved in this are provided below:
Yogesh: [protected]
Tarachand: [protected]

These two technicians regularly called me up for a month fixing up some time and they would never turn up. They would then call me up the next day to inform me that the landline and broadband connections were fixed. After this happened a few times, I received a bill for the period when my phone and broadband connection were not in use.

The problem has still not been resolved and I am still waiting for Airtel to take action against my request.

I would really appreciate if someone could take up the matter with Airtel and take note of the unprofessional behavior of their technicians. I would also really appreciate if strict action is taken against the technicians, Yogesh and Tarachand.

On Saturday the 11th of July 09 one executive Mr. Srinivas executive came to my place at DDA Flats Munirka New Delhi as I needed broadband connection urgetntly because my son who is in Chandigarh in Infosys come and he needs the net. This I had told the executive he promised that the broadband will be installed positively by 14th of July 09. Today is 18th of July 09 nobody has informed me as to what the problem is why broadband is not installed I had called your customer care No. and had talked to Mr. Shohbhit at Okhla no. and he told that it will be installed soon. Than I took Mr. Jatin on 41614777 at nodal office he said broadband will be installed soon. He will revert back to me and give a feedback than I called Mr. Bharat in Okhla office 44441111 and lastly I talked to Mr Deepak Kumar on [protected] he also promised to do the needful. Till date I have to receive a feedback from Airtel. Sucah a horrible, worst, garbage and rotten service from Airtel. If such big bosses cannot tell or detect the problem than only god can save Airtel not a human being. Such a horrible service I have not seen from any service provider even not from the LCO, MTNL or BSNL. May god help Airtel . Chander Bhushan Mob: [protected]

Airtel Broadband — cheating customer to promote sales

THIS IS A COMPLAINT FROM ME TO YOUR NOTICE -
I AM JATIN AGARWAL MY LANDLINE NO. [protected] / ACCOUNT NO. 14928657
ON 10-06-09 Mr.SARVANAN HAVE CALLED ME UP TO [protected] FROM ANNA NAGAR REACH TELECOMUNICATION & EXPLAIN ME ABOUT AIRTEL BROAD. I ASKED HIM ABOUT AIRTEL Rs. 499 PACK WHICH HAS NIGHT UNLIMATED DOWNLOADING SPEED UPTO 2 MPS, TIMING IS ( 9PM - 8AM ) & Rs200 WORTH OF RUPPEES CALL FREE DAY USAGE 1.5 GB. HE TOLD ME THAT HE WILL COMFIRM WITH HIS SALE MANAGER Mr.SASI KUMAR & GET BACK TO ME. AFTER 10MINS HE(SARVANAN) CALLED ME AT SAME NO. [protected] & TOLD ME THAT THE PLAN CAN BE GIVEN TO ONLY CERTAIN AREAS TO CERTAIN CUSTOMERS. HE VERIFIED MY RESIDENCE ADDRESS & TOLD ME THAT PLAN CAN BE GIVEN TO MY AREAS. HE (SERVANAN) EXPLAINED ME THE PROCEDUCER THAT IT CANT BE GIVEN TO NEW CUSTOMER ONLY AFTER A MONTH A CUSTOMER CAN CHANGE THE PLAN TO 499 PACK. HE TOLD ME THAT BILL GETS GENERATED AFTER A MONTHS & ONCE IT GET GENERATED HE TOLD ME TO CALL HIM OR CUSTERMER CARE TO CHANGE THE PLAN. I HAD AGREE WITH HIS WORDS. THEY TOOK ME UNDER THEIR CONFIDENCE. HE(SARVANAN) SAID THAT HIS PERSON WILL BE COMING TO MY HOUSE TO COLLECT Rs.500/- FOR INSTALLATION AMOUNT FROM ME.ON SAME DAY 10-06-07 TWO PERSON ONE NAME VIJAY & OTHER I COULD NOT REMEMBER THEY CAME TO MY HOUSE & COLLECTED CASH RS.500 GAVE ME A RECEIPT WITH OUT THIER SIGNATURE, BUT I DIDNT NOTICE IT. THEY SAID ME THAT MR. SARVANAN IS TEAM LEADER & THEY HAD PROVIDED MANY NEW CONNECTION ONLY IN CERTAIN AREAS.
RECEIPT DETAILS
REF.NO. 08-09/TN/BALO/ZONE-C NO.68497
CUSTOMER NO. CH877048
ON 13-6-07 THE TECHNICIAN CAME FROM AIRTEL DERPARTMENT & THEY FIXED BROAD BAND & LAND LINE. AFTER GETTING A CONNECTION I HAD TRY TO SARVAN TO GIVE HIM A THANKS HIS MOBILE WAS NOT EXISTING FOR PAST 2 DAYS, THEN I ASLO CALLED SASI KUMAR BUT HE WAS NOT PICKING UP MY CALL. THEN I CALLED TO THEIR OFFICE LANDLINE NO. WHICH I GOT VISTING CARD FROM TWO PERSON WHON CAME TO COLLECT CASH. I RANG TO THE NO. WHICH WAS IN VISITIG CARD & MISS PRIYA SPOKE & SHE GAVE ME ANOTHER SARVANAN KUMAR 02 NO. WHO NIS WORKING IN SAME OFFICE. SARVANAN KUMAR 02 WHEN I CALLED HIM, HE SAID THEY ARE TWO SARVANAN WORKING IN SAME OFFICE. HE IS NOT THE PERSON WHICH MENTIONED THOUGHT . I TOLD HIM ALL MY STORY ABOUT 499 PACK & CONVERSATION BETWEEN SARVAN & ME. HE SAID ME THAT LET ME VERIFY THE DETAILS. HE ASKED ME TO SENT A MESSAGE FROM MY MOBILE TO HIM CONTAIN DETAIL WITH MY NAME / ADDRESS /& AREAS. I HAD FOLLOWED AS HE SAID & I HAD SENT HIM A MESSAGE FROM MOBILE NO. [protected] ON 16-06-09 AT 11.53 AM WHICH I AM HAVING TILL NOW IN MY MOBILE SENT BOX . AFTER AN HOUR I CALLED HIM (SARVANAN KUMAR 02) HE ALSO COMFORMED ME THAT IT CAN BE GIVEN TO CERTAIN AREAS THIS 499 PACK. THROUGHT HELP OF HIM I SPOKEN TO SASI KUMAR THATDAY REGARDING JUST GIVING THANKS. AFTYER A BILL GENERATE ON 4-06-09 BUT I GOT FROM COURRERS ON 6-06-09. I CALLED 1st SARVANAN & 2nd SASI KUMART, BUT BOTH LEFT THE JOB & THE MOBILE NO. WAS NOT IN USE.THEN I CALL SARVANAN KUMAR 02 TO CHANGE MY PLAN. HE GAVE ME AN TOLLFREE NO. [protected] & ASKED ME TO CALL CHANGE THE PLAN. AFTER TALKING TO HIM I CALLED THE NO. FROM THERE I CAME TO NOW THAT SUCH PLAN IS NOT IN EXIST FROM PAST 2 YEARS. AFTER TALKING TO CALLCENTERE . I HAD RANG UP TO SARVANAN KUMAR 02 & TOLD HIM THE BATTER WHICH I RECEIVED HIM CALL CENTRE REGARDING THE PLAN WHICH DONT EXIT. HE WAS SHOCKED & SAID ME --"GIVE ME TIME I WILL VERIFY IT & CALL U". FROM THAT TIME WHEN I FELT, I AM BEEN CHEATED FROM AIRTEL DEPARTMENT. I STARTED TO RECORD THE VOICE OF THEM.BUT NO CALL CAME . LATER ON WHEN I CALL HIM AGAIN HE WAS NOT PICKING UP MY NO. THEN I CALLED HIM FROM ANOTHER NO.(FROM MY DAD NO.). HE PICKED & SPOKE TO ME. I ASKED HIM WHAT HAPPEN ABOUT MY PLAN. HE USED TO CUT MY CALL. THEN I MADE A COMPLAIN TO CALLCENTERT 1st NO.21840526. BUT NO USE NO FEED BACK. I HAD MADE ANOTHER 2nd COMPLAINT NO.22135896 ON 18-07-09. A LAST AGAIN I CALLED MR.SARAVANAN KUMAR 02 HE SAID THAT HE COULDNT RECOGONIZE ME, AVOIDED MY CALL & HE NEVER SHOWED ANY ATTEATION TOWARD TO MY MATTER & VERY BADLY HE SAID THAT IM DISTURBING HIM.I NEVER RECEIVED ANY INTIMATION OR ANY CALL FROM ANY ONE REGARDING MY COMPLAINT. WHEN I RANG TO CALLCENTER ABOUT MY COMPLAIN THEY SAID NO SUCH ASSURANCE MADE FROM THEIR SALES MAN.

THIS IS MY PETITION WHICH I HAVE EXPLAINED IN THIS LETTER . I THINK THAT THEY WANT US TO TAKE THE PACKAGE BUT NO CUSTOMER SATICFACTION .THEY HAD USED ME TO JUST PROMOTE THEIR SALES. I WASTED MY TIME, & PHONE AMOUNT FOR THIS ITSELF, they HAVE NOT GIVEN ME THE PACK WHICH I EXPECT OR REFUND MY AMOUNT OF RS 500/-. WHICH WAS TAKEN AS INSTALLATION. IT HAD MADE ME VERY MENTALY DISTURBED. IWAS TORCHED MY FLASE PROMISES. I SPEND LOT OF MONEY BUT NO USE. THEY HAD WASTED MY PERSONAL TIMES. I DID NOT EXPECTED THIS FROM AIRTEL

I WANT MY 499 PACK WHICH HAS NIGHT UNLIMTATED DOWNLOADING AT NIGHT 9PM TO 8AM WITH RS. 200 WORTH OF CALL FREE AND 1.5 GB DAY USAGE & COMPANSITION.

my serfing & dowloadin speed is sow plz solve this problem

i am using airtel broadband connection but there is frequent disconnection in it . i have complained many times and thy come and repaired but the problem continued . now from past four days i am calling the customer care to register the complaint but they will say they will connect to concerned depatment and will put me on hold but no ones replies even for 40 minutes this happend nearly 8 times and they will say that they will give a call back to me but they never did i am really fed up by their worse responce pls do help. their behaviour was really worse .

Dear sir


Myself Kartik Shah, Owner of Eksh Data Care Services. Placed at Ahmedabad, Gujrat, India. I have Airtel Broadband Connection about 11 numbers.
Account no as Given Below

13797859.
13524872.
14039662
12714137
13061267
12474140
13061268

Total 11 Numbers We were used.
At 4th march 2009, i closed my all numbers and also pay total outstanding for these all line. And Got No Objection Certificate.

Till today i got bill for each and everyline. lots of time i complain in airtel HOuse, which placed on S.G.Highway Ahmedabad. but none taking care abt this complain. Lots of Tele Phone Regarding Collection Harres me whole day. Now they put my name in defaulter. Lots of time i inform that i got NOC. and also submitted for same but none take responsibility for these issue. This issue Fall Down my market image Reputation and My business.

Now I decide to file FIR for harresment, Dafamation, Rude Languages on Phone.etc.

before taking any action against that i wish to inform TRI for that issue. if Tri can not solve my issue i deffinatly taking action which concern

Thank you

Kartik Shah
[protected]

Airtel Broadband — bil bharne ke baad ke batole

shree maan
vinamra nivedan he ki me mohd sabir abbasi ratlam ka airtel costomer hu
mera vartmaan no [protected] he me kisi aawshyak karya se 3 month ke lia
baher gya tha jiski suchna mene airtell ke lockal office me di thi
ghore laparwahi ka sabut dete hue mera conection band kar diya gya
or jab ki mene net use nahi kiya he fir bhi 1974 rs me se mujhe 1600rs bharne ko kha gya jo ki mene turant bhar die jiska recived no he13301 or ye paise mene sawayam airtel ke lockal office me ja ke zama karwae he date:21-07-09 ko jiski rasid mene attach ki he
mahoday
mujhse kha gya ke aapka conection kal 22 tarikh ko chlu ho jaega
22 ko mujhse kha gya ke airtel ka server slow he aap ka aaz nahi chalu hoga
jab mene 121 per call karke mere account ki detail li to kha gya ke mere acount me paise jama nahi hue he mene jab pucha ke mere account me paise jama kyu nahi he to
23 ko mujhse kha gya ke sir aapke resid per humse aapka tele.no galat dal gya tha
islia aapka blance kisi or ke khate me chala gya he kaltak chalu ho jaega
24komujhse kha gya ke sir aaz sham tak aap ka net chalu ho jaega
or 24 tarikh ko mere acount me paise zama karwae gae or mujhse kha gya ke sir aap ke documents wapas se dijiye jo ke mene de dia
25 ko fir kha gya ke sir aap ka net aaz chalu ho jaega
is sambandh me mene 3 baar costomer care per 121 laga ker baat ki jiska refrence no he
1st[protected]
2nd[protected]
3rd[protected]
yahan per mujhse kha gya tha ki sir aap ka jo re activetion farme bhara he uska no. aap lockal office se pata karen
sir aaz 28-07-09 ho chuki he mujhse kha ja raha he ke sir aap ka form online jama karwaya he
iska koi no. nahi hota
or mahiodaya mujhe ye sabhi galat salat jankari aap ke airtell ke karmchari MAZHAR zaidi jinka cell no he---[protected] de rahe he or aap ke airtell ke ratlame ke ofice me koi b zawabdar wyakti nahi hota he
or ghor laprwahiyan ki jati he
me atyant dukhi ho gya hu
sriman mera anubhaw bhot kharab raha aap ke karmchariyon ka wyawhar atyant dusht he
kirpa karke
mujhe mera acount chalu karwae or doshiyon per koi karyawahi kare
aap costomor
mohd sabir

Airtel Broadband — Payment done but no connection setup.

Sir,
I had applied a airtel broadband connection on 4th june, for which an executive came on 5th june and took Rs 500 from us and gave us the form and receipt for the same. But after 7 days when nobody turned up for the setup of the connection i called the respective executive Mr. Rameshwar who now said that the connection will not be given due to some connection problem in that area. So i asked for the refund for the same, but till date i am just calling them again and again but nobody is helping me out...
plz help me in the context...
thank you

yours truly,
ANSHUL CHAUHAN
[protected]

Airtel Broadband — Applied and paid for bradband connection, more than two weeks, no connection no refund

Dear Sir,

I would like to bring it to your notice that I have applied for Broadband connection to your dealers SRI BHAVANI TELE SOLUTIONS, NEW No.4, 5TH CROSS, 11TH MAIN VASANTHNAGAR, BANGALORE_52. We paid in advance rs.1000 for the same on 31st Jul.The Sales Officers confirmed us that we will receive the connection latest by thursday at 10AM, which he confirmed in written on customer copy.They failed to provide us the connection on time and we asked them to refund.Everyday, they are lying and cheating that they would send the money.sometimes they say that money has been sent by courier and sometimes thay say that deepak would refund us the money.But we have not received our money yet.
I feel mentally and monetarily harassed by them.kinldy help me please.

regards,
vijaya.
BTM 2nd stage

I had taken an postpaid connection after few month I cleared all my dews, and they said that u will get your deposit refund within 45 days now it more than 2 month yet i din't received any refund from them when I talk to there executive they are not willing to refund the amount. I can only say about them that AIRTEL is just cheating to customer and there executive are good for nothing just embarrassing customer. Why the hell they had open customer care i din't get it. when ever we go at customer care to resolve any thing nothing is going to happen over there.

There should me an legal action taken for such Company (AIRTEL)


Regards
Shiv

Airtel Broadband — subscription refund

Hello,

three months later i m applied net conn. there is no providing for this service my customer enrollment no is 1704868 .

pls refund my amount my contact no [protected]

I have a complant about my broadband is not working from 4 days i am trying to complant but i cannot access form our my no is[protected] i am trying colling 121 i cannot go throw
pls fix my broadbrand
harsh khanna
[protected]

Airtel Broadband — extra tax

sir/madam

last month i subscrive airtel broadband connaction i pay 1000 rs. wi fi modam fees and 500rs. instalation fees for the plan128mbps . the charge rent 513.58rs insted charging tax for service they charge hole amount 1000, 500, 513, tax 207.74rs.

Hi

For past 3 days im asking airtel people to cancel my fixedline and broadband[protected], its in the name of M.R.Srinivasan.But nobody is giving me correct procedure to disconnect. They are fooling me by telling that my wife has asked them to retain the connection, its totally impossible b`coz she is out of station.

Next thing Airtel people are clever that they charge late payment fee though the bill is paid before the due and there are many hidden charges also.Im in the plan of 799 rental with 256kbps speed but they dont provide really that much only for two or three days after complaint they do.

So im really fed up of this and i want to move out.

Ref:[protected],[protected],[protected]

Dear Sir,

We had three pre paid connections and we hv been contacted by airtel franchisee M/s. Wintel Communication tele-marketers on 28.08.09. stating that we can migrate it into post paid connections, as the plan suited us, we hv opted for it. the next day their exe - mr. naresh came to our house and finished all the formatlities stating that our line will be disconnected for one hr. one 31st march 2009, our pre-paid line got de-activated and we hv been asked to the new sim card (post paid). the next day i.e. 01.04.09 two numbers hv been activated out of the three connections. i hv made several phone calls, mails but no response. i hv nt even slept the whole night as the exe told to make it activate in another 1hr, 2hr like this. but when i checked there is no activation. i hv made phone calls like as if i m working as night shift airtel customer care exe. i shoot up a mail stating that i will nt continue the above connections due to abnormal delay in activation & poor service and also in the verification process. atlast, i got the connection the next day 1am, without intimating the reason for delay in activation.

but the very next day once again all the three connections hv been interrupted, without any intimation. when i make a call it has been forwarded to customer care and i was shocked to knwo that they have deactivated the line due to my mail.

nobody in airtel is understanding that i was forced to shoot up such a mail due to very poor service from airtel which is below than its par and moreover the franchisee exe mr. naresh[protected] has nt picked his mobile for the past one week and their office land line numbers given in the visiting card is wrong. i don't know how even the basic things like updating the correct phone number should be updated in the visiting card should be done before giving to a customer is not followed.

they told to migrate into pre paid connection which is also not being done now. even this has been escalted to nodal officer desk team several times of no use. i think the people in airtel are protecting their colleagues, without taking care of customers.

we hv nt voluntarily called for airtel for migration. some people hav made call and as a customer we are in prob as we are neither in post paid nor in pre paid. there is no point in holding sim cards without activation.

when i asked to refund the balance available in prepaid connections, some exe told the amount will be lapsed. as a customer we hv rights to enjoy for the value of the money which we paid to airtel. some exe dont know even to handle customer query / compalint and the way to address the same. they reply in rude manner (Mr. Mani), which i cant understand hw they are being selected.

The matter is being prolonged for the past 11 days and they confirmed to solve the query before 14th (maximum), nw they are telling that they are upgrading due to which they are asking to give a requet after 19th which i cant understand. i dont know what is happening in aritel.

i hav been totally fed up in making several phone calls, mails and mental harrasement??? even then i dont got the solution for the above and nobody bothered abt it.

i dont find any person responsible in airtel or i m nt able to get the responsible person details for contacting.

i hv suffered a lot already and i need a solution immediately for the above...

Thanking you,

A. Nachiappan
14, Ponnappan Street,
Lakshmipuram,
Chrompet,
Chennai - 44.
[protected] / 2241 0196

Dear Sir,

We had three pre paid connections and we hv been contacted by airtel franchisee M/s. Wintel Communication tele-marketers on 28.08.09. stating that we can migrate it into post paid connections, as the plan suited us, we hv opted for it. the next day their exe - mr. naresh came to our house and finished all the formatlities stating that our line will be disconnected for one hr. one 31st march 2009, our pre-paid line got de-activated and we hv been asked to the new sim card (post paid). the next day i.e. 01.04.09 two numbers hv been activated out of the three connections. i hv made several phone calls, mails but no response. i hv nt even slept the whole night as the exe told to make it activate in another 1hr, 2hr like this. but when i checked there is no activation. i hv made phone calls like as if i m working as night shift airtel customer care exe. i shoot up a mail stating that i will nt continue the above connections due to abnormal delay in activation & poor service and also in the verification process. atlast, i got the connection the next day 1am, without intimating the reason for delay in activation.

but the very next day once again all the three connections hv been interrupted, without any intimation. when i make a call it has been forwarded to customer care and i was shocked to knwo that they have deactivated the line due to my mail.

nobody in airtel is understanding that i was forced to shoot up such a mail due to very poor service from airtel which is below than its par and moreover the franchisee exe mr. naresh[protected] has nt picked his mobile for the past one week and their office land line numbers given in the visiting card is wrong. i don't know how even the basic things like updating the correct phone number should be updated in the visiting card should be done before giving to a customer is not followed.

they told to migrate into pre paid connection which is also not being done now. even this has been escalted to nodal officer desk team several times of no use. i think the people in airtel are protecting their colleagues, without taking care of customers.

we hv nt voluntarily called for airtel for migration. some people hav made call and as a customer we are in prob as we are neither in post paid nor in pre paid. there is no point in holding sim cards without activation.

when i asked to refund the balance available in prepaid connections, some exe told the amount will be lapsed. as a customer we hv rights to enjoy for the value of the money which we paid to airtel. some exe dont know even to handle customer query / compalint and the way to address the same. they reply in rude manner (Mr. Mani), which i cant understand hw they are being selected.ab aap batoo kab mujhe resolve karke doge company bhadak gaya hai.

The matter is being prolonged for the past 11 days and they confirmed to solve the query before 14th (maximum), nw they are telling that they are upgrading due to which they are asking to give a requet after 19th which i cant understand. i dont know what is happening in aritel.

i hav been totally fed up in making several phone calls, mails and mental harrasement??? even then i dont got the solution for the above and nobody bothered abt it.

i dont find any person responsible in airtel or i m nt able to get the responsible person details for contacting.

i hv suffered a lot already and i need a solution immediately for the above...

Sir,
I Randhir Rawat, Account No.15748067, 218-C, Pkt.A, Mayur Vihar-II, Delhi-91, wants to discontinue the Airtel internet Connection, I am being transfered to another city by the end of this month. Please disconect the service from the month of August'10.

Dev

mobile number to sim number

dear sir,

i am kvsk prasant.. sir, i used Delhi sim card from last four months onwards.. unfortunately my mobile was lost by yesterday in the train. i want to block my sim.. and right now i am in andhra.. here i contact airtel office.. they told me that you must contact delhi persons only.. but i cant able to come to delhi.. pls block my sim and sim no is[protected].. and this is H-1 type card.. pls help me sir..and my andhra number is +91 [protected]

thanks ®ards
kvsk prasant
+91 [protected]

I got a duplicate sim today morning(10 am).It was informed that my sim would be activated in 2 hours. But it when I checked it today evening (6pm). I got a msg tat registration failed. Wghen I called customer care, they advised me to buy another dulpicate sim(paying Rs.25) again. Im ready to pay but will the airtel provide me the reason for this and also my time.

I have lost my handset and i use airtel prepaid sim.i informed to costumer care
that kindly loac the sim. and after two days dt-13/02/2010 time-4.00pm i has collect the duplicate sim from retailer by paid of rs 50/- addresed at dibrugarh (assam) but yet the sim card not
activated.plz do somthing otherwise i will loast my faith on airtel that the airtel"s servicess are best in the world and i shware if it will not activated immediate then
i will not use airtel any product in future.
thanks

puk code, mobile no.([protected]) sim no.[protected]

To the Airtel Bihar customer care and services chain of command,

I would like to inform you that I am having big problem with below listed mobile no. Since last 15 days, he calls on my mobile in the night around 11-12 pm for many times and after receiving call, he does not talk or cuts the call.
So if it is possible please send me their name and location on my given email id.

Here is the mobile no. [protected]

Waiting for your prompt response on the matter, your response will be highly appreciated

Thanks & regards

i have purchase airtel seem from vaishali ----- & submit pan no., voting icard xerox copy.but by mobile in not working.?

plz give me NAME & ADRESS- this no- [protected]


this is my email id- [protected]@yahoo.co.in

want full detail name and address number of [protected]

AirTel — bihar airtel

when faith starts to tremble
when hope stars to sink
when abilities are doubted
then it means u are using AIRTEL
my name is raj gopal. i am living in hyderabad. my contact number is [protected]
i am having life time incoming offer from airtel


please download the video from below link


http://www.ziddu.com/download/7748722/fail.avi.html



in this video u can clearly see that mssages poping up like sim card registration failed.
how can they do this?
why are they troubling customers?
because of this i was unable to send messages from my cell phone..............

on date::29-11-09 time::6:56:24 am a message from Airtel service came its number was 55381
it stated that "thank u for subscribing for daily jokes and 1rs will be deducted daily from ur account"
i was totally surprised with the sms that i got from Airtel . i never subscribed for any type of joke messages from airtel.

I even got more frustrated when my friend gave a call to my cell phone Airtel started telling that
"my phone is switched off please try again later"
while my phone was switched on. This is a worst experience that a customer can have from a network.

Recently i got a message from Airtel on date::[protected] time::7:27pm it stated that "your benefit validity of RC 26 message offer ends tomorrow"
is Airtel trying to fool customers?

i recharged my account balance with RC11 message offer on[protected] and it was valid till "[protected]"

i had really worst experiences from airtel network...................

i want my 100 rs back for which i have paid for airtel for the sim card
and want to change my network....................

this no. [protected] of location and full address

I need name and full address this number [protected]