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Airtel Complaints & Reviews

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Updated: Nov 11, 2025
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B
Binu George
from Bengaluru, Karnataka
Dec 13, 2007
Resolved
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Our VSAT connection is not at all working, several times complaint but engineers are unable to rectify the problems and unnecessary we are paying the bills from last few months. Poor service and unsatisfactory asnwers from the customer care side. Willing to disconnect and needs claim(refund).
Aug 13, 2020
Complaint marked as Resolved 
i want to surrender my bharti's vsat plz help me about prosess

anil kumar mehta
[protected]

vsat — information regarding vsat

hello sir,

Sir i want to start a online share bussiness through vsat .
so for that i want to know that how much investment is required intially and how much for the yearly basis.Is there any cost for bandwidh or amc .
please tell me the full information about the vsat .
how much is it cost for ...
I will be very thankful to you.

with regards
abhinav
i want to surrender my bharti's vsat plz help me about prosess
i want to surrender my bharti's vsat plz help me about prosess
yogesh kumar
[protected], [protected]
i would like to inform you that your service [plan]period of six month is expering today. so please stop the present service.
i changed my residence.
And i want ur service at my new residence and with new plan
so please contact me on mobile-[protected]

hoping the best of your services

Have a nice day.

Thanks & Regards,
shivshankar k pandarge
I want to Buy VSAT Internet, Kindly Help me What's best?

[protected] & [protected](Gujarat)
I PURCHASE VSAT PLZ GAIDE

MO- [protected]
MO- [protected]
i want to transfer my v sat what is the process? pls tell me on [protected]
Hi
I want to buy V-sat. Please contact me on [protected]
We have a VSAT from you through ICICI Web Trade. VSAT is not working properly.

From

PREMIUM CAPITAL MARKETS PVT. LTD.
Above Union Bank of India
Near Super Market
RAE BARELI.
VSAT ID - 5552
i want to Buy VSAT Internet, Kindly Help mi plz
pls tell me on [protected]
dear sir,

my telephone no. is[protected]...this telephone is working since 31.10.2009 (15 days)

this is my second complaint...kindly note this...please...

please rectify the fault immediately with out warranting further remainders in this regard...

mercy...
s.ravishankar...
my mobile no. [protected]...
dear sir,

my telephone no. is[protected]...this telephone is not working since 31.10.2009 (15 days)

this is my second complaint...kindly note this...please...

please rectify the fault immediately with out warranting further remainders in this regard...

mercy...
s.ravishankar...
my mobile no. [protected]...
We provide internet services through VSAT, if required please contact us

MICRONOVA TELESYSTEMS PVT. LTD
Bangalore

[protected]/[protected]
[protected]@mtsindia.info
My airtel Vsat is not working properly. please do something for better services
i want buy VSAT. PLZ CALL ME [protected]
I WANT TO BUY A V-SAT FOR OPENING SHARE MARKET BUSSINESS. PLEASE
CONTACT ME ON [protected] OR [protected].
sedrff
after several reminder and request to the bharti to area officer mr. rupesh dubey on[protected] and after several times on phone. after this make complain to mr. anil at indore he kindely ordered to mr. rajesh kumar at raipur to sattel the case on 26-01-10 as according to him send e-mail of dipposit of all instrument recipet. but the amount is not recived to me till date 4-3-2010.
contect me on [protected].
sir,
i am going to start a new shares consultency, i want to know about Bharati Vsat.
with new equipment, instalation and monthly rents all.kindly provide me with all catalouges and rent, equipment details to my postal address.
thanking you,

M.RAJARAM REDDY,
3-75, RAYAVARAM,
KHADARABAD-Post,
PRODDATUR.516362.(A.P)
[protected], [protected]
To get VSAT based internet, Please mail me at [protected]@digitologyinfotech.com
I VLE in Sonebhadra I a Buy VSAT through Srie Sahaj e-village Ltd. but internet speed is very poor. please suggest me for good speed for Internet. Gulab Chand Mob. No. [protected]
i have one bharti c band vsat in running condition at bhilwara rajasthan frenchisee anagram securities ltd and want to sold it please contract ankur garg [protected] email id ankurgarg.[protected]@yahoo.co.in
I'm totally unsatisfied with air tel services.
my mobile no. is [protected], when some one call me on this No. it says
" please check the No." three-four times out of ten times.
even I'm using this No. for approximately 3 years & this No. never had been able to connect me on complaint No.-198 it always says " switched off"
several times I've made complaints on customer care No. 121. But I did not get any revert from you
Now I'm just waiting for Mobile Number Portability to convert my No. to any other service provider.
I WANT TO BUY A V-SAT FOR INTERNET CAFE

CALL ME [protected], [protected]

MAIL ID. wainganga.[protected]@gmail.com

bharti airtel vsat — installed but not working

mr vishwas kapoor project manager of bharti airtel vset section lucknow has recieved all the legal documents along with cheque of Rs 7170.00 before one month ago still my vset is not working now mr vishwas kapoor project manager of bharti airtel is not giving any response nor receiving any phone calls from me i am requesting to bharti airtel please take a serious action about this complaint.

AJAZ AHMAD KASANA
R/O HARIGANIWAN KANGAN GANDERBAL SRINAGAR KASHMIR
PHONE : [protected]
EMAIL ID : [protected]@GMAIL.COM
i want to surrender my bharti's vsat plz help me about process.

Manohar Bhandari
Sec-16, Rohini, Delhi - 110085.
Mob.: [protected]
Looking for VSAT based internet - CAll us at [protected]
Looking for Satellite Internet (VSAT Internet) -

Call us at [protected] or

mail us at :- [protected]@techintellect.net

Visit us at : http://techintellect.net to submit your enquiry
Looking for Satellite Internet (VSAT Internet) -

Call us at [protected] or

mail us at :- [protected]@techintellect.net

Visit us at : http://techintellect.net to submit your enquiry
Hi I Want to buy a vsat Internet connection
Please suggest which companies available and which one is better.
I live near Pondicherry (8km toward Chennai)
Contact me by email [protected]@outlook.com
Thanks
Nikita Plotnikov
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    T
    T. Sreenivasula Reddy
    Dec 13, 2007
    Resolved
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    Resolved

    Hi,

    This is sreenivasula Reddy. My mobile no: [protected]

    First i took prepaid conection with 1 year incoming facility option, After one day i was changed to Prepaid with 149 amount connection. For that i submitted two times address proof in which first time i submitted water bill and power bill and the second time i submitted My PASSPROT.

    But Why you are suspended my services still it is not activating. I request you to look into that.

    I am verr thankful for updatinfg of that.
    Aug 13, 2020
    Complaint marked as Resolved 
    sir ,
    daily sms taacher reeived number [protected] please
    immediantly action for him.
    I often getting a call from[protected], someone talking vulgarly in the phone,plzzzzzzzz take the neccessay action to them..
    iam thameem ul ansari, iam from tamil nadu
    i brought a airtel sim in this diwaly 6 year offer,my mobile number is [protected],in my scheme messege cost is 5paise ,i sent some messege to my friends that time you charge only 5 paise,after 1 or 2 hr i sent a messege to same person that time you chare 2rupee for the messege , i complain to custemer care they said i sent a roaming messege ,but i sent that messege to my next room boys,so they said within 24 hrs we will response you

    but within 24 they banned my number,i call to custamer care then that time the system says sent a messege to 121 within 24 hours the custamer care officer will response you,


    so i sent messege to that number butYOU "CHARGE AMOUNT FOR CUSTAMERCARE SMS" also.

    next day i call them by using my friends mobile and i warn them, so one person call from [protected] this number,he introduse his self he is an AIRTEL OFFICER FROM CHENNAI,he said i sent a messege for next state thats why they charge for roaming charge.

    but i sent that messege to my classmates they all in near home towns & near my room.and also he said andrapradesh tower create a cross talk for me,
    but iam in erode ,erode district is placed in center of tamil nadu

    that person also said give me 24 hours , within 24 hours i will response you,yet now no response from you.

    how many 24 hours do you need to response me??

    there is a loss of 35 rupees more then because of you,if you not properly response me then,







    "I WILL GO TO CONSUMER COURT"...
    hello

    iam thameem ul ansari, iam from tamil nadu
    i brought a airtel sim in this diwaly 6 year offer,my mobile number is [protected],in my scheme messege cost is 5paise ,i sent some messege to my friends that time you charge only 5 paise,after 1 or 2 hr i sent a messege to same person that time you chare 2rupee for the messege , i complain to custemer care they said i sent a roaming messege ,but i sent that messege to my next room boys,so they said within 24 hrs we will response you

    but within 24 they banned my number,i call to custamer care then that time the system says sent a messege to 121 within 24 hours the custamer care officer will response you,


    so i sent messege to that number butYOU "CHARGE AMOUNT FOR CUSTAMERCARE SMS" also.

    next day i call them by using my friends mobile and i warn them, so one person call from [protected] this number,he introduse his self he is an airtel officer,he said i sent a messege for next state thats why they charge for roaming charge.

    but i sent that messege to my classmates they all in near home towns & near my room.and also he said andrapradesh tower create a cross talk for me,
    but iam in erode ,erode district is placed in center of tamil nadu

    that person also said give me 24 hours , within 24 hours i will response you,yet now no response from you.

    how many 24 hours do you need to response me??

    there is a loss of 35 rupees more then because of you,if you not properly response me then,







    "I WILL GO TO CONSUMER COURT"...
    I'm messaging from chennai the police people here in chennai behaving in such a manner that affects me.They are collecting bribes even if i not commit any mistakes.Just for the sack getting bribe threatening not only me and my friends as well.Will any body take necessary action against that...
    hello sir,
    i'm m.mohamed iqbal my mobile no [protected]
    13.2.2008 this day time 6.00pm i have activated airtel live.download the game but not download game. my account balance 214 rupees..but suddenly decresed 100 rupees!!! please why 100 rupees decresed your explain me..
    thanking you
    Some of the airtel customer care executives are providing bad or wrong informations to the customers (ladies cc executives). When i called to airtel customer care number on 12th and 13 for getting some help in mobile office i cant get the customer care executive and the ivrs told me to send my query to 121. Then I send my query to '121' I dont get any response yet.. What airtel. If your cc is going like this airtel is loosing their good customers.4 of My friends are changed their airtel number's to vodafone and aircel.
    With reguards,
    Arjun.VM
    i want call history of my airtel prepaid connections for the last 6 months (incoming and outgoing)pl send me by email
    hello sir,
    i'm m.mohamed iqbal my mobile no [protected]
    23.2.2008 this day time 7.00pm i have activated airtel live.download the game but not download game. my account balance 128 rupees..but suddenly decresed 99 rupees!!! please why 99 rupees decresed your explain me..continuous i'm call the customer care but customer care not good reponse..please immediately action for him.
    thanking you
    Dear Sir/Madam,
    Some one talking vulgarly from [protected].Plz cun you give me address for the number.Plz send mail the address to me.

    Thanking you,
    Ramkumar.R

    mobile phone — False commitment by customer Care

    Hi
    i have been a customer of Airtel since last 2 yrs. Last month i wasn't able to pay the bill amount as i was out of town and i have kept this number with my Aunty and hence many times i had called on your customer care number and had requested to call on my number instead of calling on the airtel number. Some associate says that he has noted down the number and will take care that no call should come on airtel number, and the next time some other associate tell that their is nowhere mentioned any request like this. So what should i consider by this, and also if any customer is not able to pay the bill for one month so being an corporate customer he expect the company to consider.
    And the billing dept what you are having is ridiculous they people don't know how to talk with an customer.
    Regards,
    Rohit
    Mob No. [protected]
    DEAR SIR
    I GET ONE SIM CARD FROM THE SHOP, I LIKE TO CONECT WITH MY LAP TOP FOR USING INTER NET.I TRY TO KNOW, HOW I CALL TO AIRTELL CUSTEMER CARE THIS NUMBER IS NOT CONECTING ([protected]) IT TELLS U MUST RECHARGE THE ACCOUNT AND ONE MORE THING I HAVE 300 RS IN MY ACCOUNT . I CANT CALL THE CUSTEMER CARE NUMBERE
    AND ALL SO I LIKE TO COMPLAINT ABOUT ONE CUSTEMER CARE OFFICE (AIRTELL OFFICE IN ERODE IT PLACE IN KOVI HIGHWAY RODE NEAR GOVERNMENT HOSPITAL)I WENT TO THAT SHOP I ASK FOR THE SOLUTION NO ONE GIVE CORRECT ANSWER. THAY ARE ALL TAKING AND CHATING WITH THEIR OFFICE PEOPLE THAY ARE NOT GIVING LISING MY VOICE .I DISAPPOINT WITH WITH YOUR SERVICE I WANT THE SOLUTION AND ALSO THE EXPLANITION.
    THANK U
    SENTHIL RAJA
    [protected]
    I had taken new prepaid Airtel Connection. Before that I had Reliance [without SIM] LG RD5430 Mobile.My problem is

    if it is possible to copy all contact names, memo and all data into Airtel SIM.

    If it is yes then what is procedure to do it.

    Regards,
    Balamurugan Sengoden.
    i want april month bill [protected]
    Sir,

    Wrong calls coming from this number [protected] this is bangalore no. talking rudely, and my number [protected], plz check this make comfort for me
    you have added extra 100rs to get discount for foregin call which i dont like.plse cancel it.
    i need Airtel Consumer code Account no. to recharge my mobile no. [protected]

    Airtel Chennai — itemised bill not issued till

    Dear Sir,

    I was using Airtel pre paid ( [protected]) since 2005/October.But Alst year november, One of Airtel Execuitve contacted me in My company and asked me to switch over from prepaid to postpaid. i heared a lot of ill treatment of customer by Airtel. so I taken postpaid on that condition that Airtel will provide me itemised Bill every month end, based on that i will pay bill. initial 2-3 month they provided me same. Now since Last 2 month they are not providing me itemsied bill . When i conatced call center they told me i have to pay 25 Rs to get same in hardcopy which was not there during joining. So i told them to send Sofy-copy in mail . till now i am getting vague reply from Airtel without sending itemised bill. even i am having net login account in that also it is not uploaded and i also send sms to 121. i got reply that your bill is not prepared .now problem is that there is no proper communciation within Airtel so they daily call me for payement. they started harassing me on same by making daily call. why i shodld suffer for Airtel service deficency and false commitement?
    further I am having Airtel braodband connection[protected], which ii wanted to close when i changed my house. Here again Airtel Person told me that your new house is close to old house and previous tenant was using Airtel braodband so we shift your conenction without any charge. i agreed happly. now after 2 month of shifiting, suddenly they charged 300 Rs in bill saying it is shifting charge. when I called customer care they asked me do you have any proof on that ? My question to Airtel that if shifting charge is there why you have not put in first bill. why you are suddenly charging ? Do you need money to show best performence in this Quater ?
    Lesson learned : Take everything in written from AirTel.
    Hai
    I need call history of my airtel connection ([protected]
    ) for the last 6 months (incoming and outgoing)pl send me by email


    Thaking you
    MDN : [protected]
    Name:Srinivas Rao
    This to inform you that i am facing problem from my sim that today afternoon i have made one call from my sim, but after that i am getting error message that sim register failur...n kindly rectify the issue & let me know what to be done for my out going calls & incoming calls.
    MDN : [protected]
    sim no.h-[protected]-0
    contact no: [protected]
    Name:Srinivas Rao
    This to inform you that i am facing problem from my sim that today afternoon i have made one call from my sim, but after that i am getting error message that sim register failur...n kindly rectify the issue & let me know what to be done for my out going calls & incoming calls.
    i have lost my mobile so i went to airtel showroom in anna nagar and submitted photo and id proof and rs 150 for duplicate sim and i got it then it is activated and my outgoing is suspended due to proof submittion kindly refer that and activate barred services
    [protected] is my number
    Hai
    I need call history of my airtel connection ([protected]
    ) for the last 1 months (incoming and outgoing)pl send me by email and also my outgoing is barred due to proof submittion i have submitted 2 times in anna nagar reach communication but also barred kindly refer
    Sir, My mobile no.[protected], it will take this no. in  company(tower analytics pvt ltd) CUG connection plan, i am send many request to customer care( call to 121 and send sms by 678) cancel the caller tunus., but no action taken, i am very dispointed to take Airtel connection.So please cancel the caller tunes.Thanks & regardsK.Nambirajan
    sir i dont know who is recharged to my no.. last 2 days plz send me details
    my mobile no is 91-[protected].pls deactive health alerts from my mobile frm immediate effect i dont waannt health alets.pls do it fast.

    Airtel — deactive health alerts

    i dont want health alerts from airtel i m unnessary loosing my money frm this service. pls deactiveted this service from my airtel mobile immediately.

    Airtel Chennai — Free Sms offer removed on blackout days

    TO WHOM EVER IT MAY CONCERNED,

    THIS IS SAI FROM CHENNAI . I AM USING A AIRTEL MOBILE . AND WHAT THE HECK IS THIS BLACKOUT DAYS . THEY ARE SWALLOWING UP OUR 2RS PER DAY DAILY RENTAL TOO AND EVEN THEY ARE CHARGING UP 5P PER SMS ON 31ST AND 1ST OF 2009.

    KINDLY MAKE THE SMS FREE ON THESE BLACKOUT DAYS TOO ... ALL THE VIEWERS OF THIS NOTE . KINDLY CALL UP YOUR OPERATORS AND BLAST THEM ..

    VOICE UR VIEWS,
    JAI HIND
    file a case against the provider
    i want call history of my airtel prepaid connections for the last 6 months (incoming and outgoing)pl send me by email
    i want special offer in prepaid for pongal 2009
    dtcp approved plots at tirunelveli per sq . feet . Rs . 40 Onliy . inwestment land . any one interst call me [protected] . emi offer
    dear sir/mm,

    in my mobile the balance is going on minus(-30).but i can not any where and not any songs.

    last four days happens like this.pls take my suggesstion.my no is:[protected]
    [protected] this no disturb me very much so please sir send me the details
    my mobile number is[protected]
    i am able to send sms to all destinations around the world but unable to receive sms from some destinations like uganda, and perth or rather some of the service providers and i need you to rectify the same asap since the main purpose of me taking your line is to avail the service as i send and receive sms to and from uganda, kenya and australia everyday

    MTN and UTL services form uganda dont seem to be coming through the numbers that dont reach me through sms are, [protected] MTN line from uganda, [protected] UTL line from uganda, +[protected] line not sure of from perth australia

    Please rectify the same urgently or do you suggest that I chnage my services if you are unable to solve my problem?
    Dear Sirs,



    We wish to inform you that we have not received the Bill for the period 05.03.09 to 04.04.09 for Mobile No.[protected]. We request you to send us the same immediately without any delay.



    Regards,



    SS Ghanesh

    AirTel — Not satisfied with the service

    Hi, I am user of airtel services from many years. But, i am not satisfied with the customer care services, specialy at airtel customer care center of Aditya City Center Mall Indirapuram, Ghaziabad. the attitude of the attenders their is so much abusing. I was there to transfer the name of my phone number. Every time they ask me to come with some documents in 4-5 days and every time when i went they said me that policy has been changed just 3 days before, so bring thois and that. This had happens to me about 4-5 times. Now its going to about 3 months when i applied for this. but still no response. I am really disappointed.

    senthil raja — dummy sim reactive delay

    Dear Sir,
    my mobile no [protected]. I missed my mobile phone on may19th, 2009. I apply dummy sim card as my number in SREE ASSOCIATES NO.512(2), P.N. ROAD, OPP. PUSPHA THEATRE, TIRUPUR-641602, on june 1st 2009 at 6 o'clock pm. I give all my ID to them. But my number till not activation. I am very effected with many problem without my no. I already inform this problem many time to 121 & 198 customer care . But no use to this problem. So please replay to me for what i do for clear this problem. I am waiting for my number 13th day. please advise to activation my dummy no.
    Thanks & best Ragards,
    senthil raja / yuva

    AirTel — customer care no in chennai

    i need the customer care no in chennai. i have lost rs.25 from my balance without my knowledge. i have to complaint about this to customer care but i don't have the correct customer care no. i called to 121 but there is no option for complaining.
    I have a lifetime card and i have recharged Rs26 for 6000 free sms, but i could not send any messages to any cell. If i send a message I am getting a message of Check operator service, so please rectify my problem as soon as possible, otherwise the validity will be bared. My cell no is [protected]

    getting message — getting messege on cell

    hi my name is bonny i got message on my cell that i have won 250,000 pound,[shell] PROMO INTL mobile draws winning 2 is tat true so let me know that waiting for reply
    i am mani S the job is very interesting the call center the langavege is the English and Tamil demo call center my qualification is the B.C.A 65% sir you request please sir
    I have recharged from KOLKATA, W.B, by Easy Recharge, Rs/ 250.00 on 5.10.09
    at 11 P.M., in the number------[protected]
    But, only Rs.46/ has been credited to my account, inspite of Full talktime of Rs/260.
    Dear Sir,
    Since 2006 am a customer of Air-Tel, due to my regular payments and other grounds my credit limits also increased. My Last Mobile Number was [protected] by that time I worked in a private company and due to some reason I resigned the company. My settlement was delayed from my company so my payment also delayed to Air-Tel so I received couple of calls from the customer care and remainder letters. On this process I explained the above said situation, so based on this that customer care service officer requested me to settle the major part of that outstanding also highlighted that they will close my account if I pay this part payment. Based on this I paid the said amount 3, 000
    Now i settled in Hyderabad and continuing the Air-Tel service only [protected] now I received a letter notice( LOK ADALT) to vellore where I am not there. I hope you must be recording all the communications between the customer and customer care officer.
    So I request you direct me to go forward on this.
    Respected Sir,

    I have a Suspicious call from one particular number. I need to find out the person those who are misbehave to me. I am from Tuticorin. Please inform me immediately how to capture that guy without the knowledge of Police. Thankyou Verymuch Sir.
    my dad is using tata prepaid mobile, since last 10 days his mobile got repaired and tata authorised service people said that the problem with SIM and it should be replaced.but to aquire the same number we need a dummy SIM which is not available in any tata indicom office.so we are waiting for the SIM.
    and waiting for the solution.

    thanks&regards
    V sateesh babu
    m:[protected]
    vizag.A.P
    Hello Sir,
    I am Mani. My mobile No, is [protected]. recently ia have activated caller tune in my mobile. In this regard i regret to inform that i have sent sms to 543211to cancel my caller tune. but still it has not been deactivated instead i got a message as " TECHNICAL FAULT" an amt. of Rs.3/- has been debited from our account.

    Due to air tel tech. fault why i should be penalized. pl reply & what is the way to cancel my caller tune.
    pl. revert immetly.

    rgs
    v.mani
    DEAR SIR/MADAM
    OF HIGHER OFFICER, AIRTEL
    MY MOBILE TODAY MISSING WITH YOUR AIRTEL SIM CARAD NO:[protected], ON DATED[protected], INBETWEEN TIME OF 08-30 TO 09-30.AT MY NATIVE PLACE,
    AFTER 15 MINTS I INFORMED TO COSTOMER SERVICE, AS PER INSTRUCTION I WILL TRY SAME NUMBER WITH DUPLICATE SIM CARD
    YOUR COSTOMER SAYS TO ME, DUPLICATE SIM CARD CHARGES Rs. 25/=.. AT HTHE SA, E TIME I GO TO NEAREST AIRTEL SHOW ROOM AT MY AREA OF GUMMIDIPOONDI, I ASKED THAT SHOP HE SAYS THE SAME NUMBER OF DUPLICATE SIM CARD [protected]
    AMOUNT RS. 150-00 AND ALSO REPLY WRONGLY BEHAVIER WITH IRRESPECTED SPEECH.SIR TAKE NEEDFUL ACTION, I NEED THE SAME NUMBER [protected] IMMIDIEATLY, what i will do next.
    THANKS BY
    BILAL MUHYIDHEEN,
    For JASMINE MAHAMUDHA

    NOTE;
    SIM CARD NO:[protected]
    NAME:- JASMINE MAHAMUDHA
    W/o BILAL MUHYIDHEEN
    GUMMIDIPOONDI
    CELL:[protected]
    [protected]


    SHOP-AIRTEL-DETAILES;
    K.P.R. AGENCY
    No.23, G.N.T. ROAD,
    GUMMIDIPOONDI-601 201,
    THIRUVALLORE DISTRICT
    PHONE: [protected]
    [protected]
    Dear Sir/Madam,

    Subject: Compliant against Unfair discountinuation of outgoing calls for NO.[protected]

    I have got Airtel connection in January First week, On 24.01.2010 my connection is discontinued for the reason documents not reached. The same thing happened before when I took Airtel connection for the first time in November 2009 ([protected]) and discontinued for it has registered in different name and address but the address which I have given is not reached them.

    This proves that your channel of service has many loophools and negligency in service providing.

    I request you to clean your channel of services and restore my airtel connection.
    Thanking You.
    Mamatha
    I am using postpaid connection from last aug 08. i tried to contact customer care but i am not getting any responce from your side.please check .my number [protected]
    I had received sms and telemarketing calls repeatedly from the phone [protected]. though requested many times not to send telemarketing sms, they are sending. kindly arrange to stop

    Airtel Chennai — Deduction from balance for unsubscribe services

    I'm using Airtel Chennai prepaid SIM and receiving messages from Airtel Chennai claiming I've renewed subscription for 'VideoParlour' and 'Gaming' Services.I havn't subscribed for anything from Airtel. They have been deducting Rs.5 and Rs.20 for 'VideoParlour' and 'Gaming' services resp.

    I kindly request you to take necessary action against them and return my balance they have deducted from mine.
    Dear Rakesh Ranga

    I received a mail from Vijay Kumar, Airtel Presence( Customer Services), on June 4, stating that balance amount has been deducted against Videos Parlour service and charges levied against the same were valid and accurate. But I hadn't activated any of these services previously.

    Further, when I called up Customer Care, they say I've been using Airtel Live when accessing internet. I've been using MobileOffice but not Airtel Live. I still don't understand why such commotion has taken place.

    I kindly request you to have a re-look into this issue.



    Thanks and Regards

    Tejeshwar G

    Airtel — false commitment by airtel executives

    I booked a New connection of airtel Fixed Land line for my company A.W Construction Pvt Ltd and Iam Abdul Wasi Managing Director Of the company And my number alloted is[protected]n 28 june 2011 land line and the executive of airtel make commitment to me that he will provide me the choice number which is similar to my mobile number.my mobile number is [protected] but first you allow to us for wiring and take the connection of airtel after two day your number will be change to choice number which i committed to you, and after two day they are not receiving my call and they did not do anything for my choice number, so please do action against him...... (GIRISH AIRTEL EXECUTIVE BHOPAl)..... (NITIN TEAM LEADER BHOPAL MALVIYA NAGAR)..... (BINDIYA TECHNICIAN HEAD MALVIYA NAGAR BHOPAL)..
    I often getting a call from this no [protected], someone talking vulgarly in the phone and sending unwanted sms oftenly, plzzzzzzzz take the neccessay action against him.


    ZAKRIA
    [protected]

    AirTel — Deduction of balance for unsubscribe services

    Money has been deducted twice over the last 2 weeks for some "Music pack" from my wife's Airtel prepaid balance. She hasnt subscribed for any fo these services. On calling consumer care, they charge 50 paise/min to talk to costumer service executive which includes a long waiting period. I hope this forum will help stop this money making racket by airtel.

    Airtel — continuous customer care calls

    Hi,
    I wanted to inform that the bharti airtel is still continuing the process of calling customers continuously for about 10 times a day. I thought a new rule has been introduced against this but they continue to do so. Please resolve the matter.

    Thank you

    AirTel — Not satisfied with Airtel Services

    Dear Sir,
    This is to inform you that I am not satisfied Airtel Services. I have two numbers. One is 4274920 and second 4081024. For the first number i.e. 4274920, I have requested to change the scheme during July, but the have not changed. After that I have requested to disconnect the phone during sep. still they have not given responded. I have received three bills of same scheme of 549. Sir kindly look in to this mater.
    My second number i.e. 4081024. This number has been transfer from saket nagar to Nikhil -III bhopal on 03 july. after transfer it was not working. I have given many request to the help centre but after two month i.e. on Sep 12th they resume the services. but they generated all bills without services. Due to the pending bills they disconnected my telephone after one week.
    Please help me

    Dr Sunil Singh
    [protected]

    Airtel Chennai — Every week some services are getting activated and money is getting debited.

    Hi,
    Every week Airtel Mobile service provider is activating some services and money is getting debited from my balance.

    I called them and get that deactivated but again after a week it got activated.

    They dont have any reason why they are activating these services.

    Please lodge my complain against them.
    I need micro sim. so, I went to airtel service center in Gummidipoondi, Thiruvallur, Tamil Nadu.
    They told to buy new sim and we want to cut as micro sim. I told ok give me new sim and cut it.
    sim charges free and RC 55 to get full talktime and sim cutting charges 25. Total RS.80 i payed. After sim activation, they cut the sim on next day. After cutting cutting sim not working. Then they said to buy again the new sim with RS.55 and cuting charges with RS.25. If again it was not woking means we should buy again for new sim haaa ? . what the wonderfull cheating plan in airtel service center.
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      Navin kumar
      from Kolkata, West Bengal
      Dec 13, 2007
      Resolved
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      sir,

      no response to your customer query please deactivate ring tone khazana services in my mobile. my number are [protected].
      thanks
      regards
      navin kumar
      [protected]
      Delhi
      Aug 13, 2020
      Complaint marked as Resolved 
      your customer care service is very bad.there is no response for complints. airtell new connection activation take several days.others on spot.why are you continueing this service.
      Hi! My name is N.Ravikumar . fast sevan years using airtel prepoid communication. still date my sim cord is broken. i will contect near by airtel mobile custemar care, but airtel office CCA not responsoble is my complaint. my mobile number [protected], this number is very very importent. pleace kintly requste replaset my sim cord. THANKING YOU.
      from last 2 month, I am facing a problem of network whenever come under a no network area, after moving from no network place to a network place after i unable to recieved any incoming call.
      My cell shows the full point of network, when I try to cal my number it shows not reachable or switch off sometimes temporary out of service.
      I had complaint 3 times but no positive result is there,
      from last 2 month, I am facing a problem of network whenever come under a no network area, after moving from no network place to a network place after i unable to recieved any incoming call.
      My cell shows the full point of network, when I try to cal my number it shows not reachable or switch off sometimes temporary out of service.
      I had complaint 3 times but no positive result is there, my number is [protected]
      plz deacitve geeta service for this no. [protected]
      plz deacitve geeta service for this no. [protected]
      plz deacitve geeta service for this no. [protected]
      plz deacitve geeta service for this no. [protected]
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        S
        sudhansu mohan gyanendra
        from Firozpur Jhirka, Haryana
        Dec 13, 2007
        Resolved
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        Resolved

        Sir,

        I am using ur product like Nokia5200, I am facing frequently the power on/off problem, for the first time problem I have repaired such type of problem from Nokia care Baddi
        For the second time I am facing the same problem. My mobile is permanently switched off.

        So u please exchange the mobile set & give me a new set. Other wise I have to go to the consumer court.



        Sudhansu Mohan Gyanendra
        Quality Engineer
        Lambda Microwave Technologies- UNIT-II
        Barotiwalla, Baddi, Solan,
        Himachal Pradesh
        Mb: [protected]/[protected]
        Mb: [protected]/[protected]
        Aug 13, 2020
        Complaint marked as Resolved 
        Dear Sir,
        I want to draw your kind attension towards harrashment given to me by your executives.One of your dealer Mr. Manohar Lal from Baddi gave me two nos on july 31,2207.one [protected](under govt. plan+cu topping) & second [protected](under cug 249 plan) & commited me that calls from one no to another will be charged 10p/min.I used these nos according to this plan but to me surprise when I got its bill,all calls were charged at normal rate i.e 1Rs/min,then your chief executive Mr. Gunjan Aggarwal told me that I will get these discounts in next bill ,any how he gave me discount of 7000 Rs against 8200 but after that he left or transfered.After that I have not got any discount in month of october & nov.as a result my nos. have been disconnected.
        Please help me out from this problem.
        how i can what is area codes in himachal india like 98160,[protected]
        I have BSNL landline tele No [protected], which is working oneway since six months

        I have logged many compaints againts this but no action taken by BSNL.

        Plz guide me to what action i can take against BSNL
        de
        be
        dfgv
        rechargr
        recharge
        recharge
        Please tell me the procedure to get call details summary of prepaid conncetion>>>>>>>>
        Sir,

        My name is Kalesh Devi. I had been using airtel post paid plan on [protected] since 5 years. I requested to migrate my plan to pre-paid and submitted all relevent papers to him and cleared all my previous post paid bills and paid another Rs150/- to get the new sim for the same number and the next day it started working. After 3 days later, airtel blocked my incoming and outgoing call. I approched the prepais airtel Jassur and submitted my proof of res and all other document and after 3 days it started working. After 3 days later it again stop working and I went to ARC Jassur and they again asked me to dubmit the paper as head office did not get the paper.so I again submitted the paper to ARC prepaid office and it started working after 3 days but today again it stoped working and when i conted them they told me that ur migration form has not submitted thats why iur service has been banned. I am fed up with this and being suffered bcz og their fault not mine . Pls advise.
        sir my self suraj kumar i belong to village singan distt. una Himachal pardesh. I am turaly requested to u our village runs 1200 airtel concactions of mobile.but a problem of net work covrage are comes to face. there is no natwork coverage in our village.sir there is anther reason been that our village setup in a boder of punjab. I M request to u again sir kindly solve our problem and set up a new natwork tawar in our village i shall be thank ful to u for this.
        [protected] can u give full detals of this no
        sir i m rajeev frm vill. nangal chowk, teh.dehra, distt. kangra,
        himachal pardesh..
        ther's no tower of airtel around 10km so people face very dificulty.
        i can give u 8000sqft. land 2 install tower..
        give me 5lakh advance and 20000/mnth.+15 year agrement
        i[censored] intrstd then call me --
        1.. ([protected])
        2.. ([protected])
        DEAR SIR


        I AM NARINDER SINGH FROM VILL PANDYANA I HAVE LAND FOR TOWER PLZ CONTACT ME [protected] VILL PANDYAN NEAR BAGHERI JAPEE CEMENT PLANT
        Dear Sir/Madam

        I ([protected]) have already submitted number of complaints regarding NETWORK COVERAGE. Survey team (Airtel, from shimla, leading by Mr. Vishal) is already visited our premises number of months back.But still, no action has been taken place by Airtel. Due to bad coverage, i have facing roaming on my number and paid abt 1000/- roaming charges every month from last 2 years..Because of my need, i dont quit airtel network, but now situation is so much tense to me that i m complaining you again. As mechanical engineer in profession, i m requesting you that please resolve this problem as soon as possible.
        I m waiting for your reply.

        with regards
        Rakesh Sharma
        [protected]
        i m receiving mis calls from [protected]. can anyone tell whose number is this?
        Respected Sir,
        My Mobile no. is [protected] and I am working as Manager, Himachal Gramin Bank, CHOBIN, Distt. Kangra. I am a lady of 55 years of age.
        My problem is that I am getting OBSENCE and un-parliament language and filthy SMS from your service 321.I complainted to your customer service centre also but of no use. Please stop these such filthy SMS otherwise I have to go to the Consumer Court.
        Thanks
        AMBIKA GUPTA
        sir
        MY name is PARVEEN GUPTA. vpo. bhambla distt. mandi h.p. 175004
        I HAVE DEPOSIT MY ALL DOCUMENT IN MANDI OFFICE RS ARYAN ENTERPRISES HOSPITALROAD, MANDI . PLS CHECK THIS & INFORM ME MOB. NO. IS [protected]
        SIR .
        I HAVE TAKE AIR TELL NO. 10 YEARS AGO [protected]. BUT LAST YEAR THIS NO IS BLOCKED ANY REAGEN I ALSO APPLY FOR DUPLICATE SIM . I GET SAME NO. BUT SOME TIME LATER AIRTELL OFFICE CUSTUMBER CARE SAID. YOURS DATA WASH OUR RECORD.
        SIR I AM WORKING IN LIC OF INDIA. OR THIS NO. IS PRINTED ALL ADV. DIARY . BOOK OR GIFT ITEM SO NOW THIS SAME NO. IS ALLOW IN UNA DISTT. SOME PERSON.
        SIR. I WANTS IF THIS NO. AGAIN ALLOWED TO ME I WILL PAY OR PAY THAT PERSON IF YOU DONE THIS I AM VERY THANK FULL TO YOU.
        THANKS
        P.K.GUPTA OLD NUMBER [protected].
        [protected].
        Sir,

        I am narotam sharma and using post paid connection my mobile no is [protected] since last one year, but now i am strange to note that i have been charged for value add service (Audio Cienma ) without my subscription and my balance is deducted.
        and your custmore care is not withdrawing the service, i am requesting you kindly withdraw the service and stop making any value added subscription without confirming and return my deducted amount without any further delyed.

        Regards
        Narotam Sharma
        [protected]
        Nahan
        Dear Sir,
        I have received a call from telephone No. [protected] on behalf of Airtel, the person was saying that he is Section Officer in Court No. 7 Hazari Court Delhi. He was saying that the Airtel has filed a civil suit against me that I have not deposited my mobile No. [protected] bill which is due to me amounting to Rs. 4500/-. He threatened me that if within half hour I will not deposit the amount he will issue warrant against me. His words casued mental harassment to me. You are very kindly requested to intimate me as whether any amount is pending in my favour if yes kindly state exact amount.
        Yours faithfully,
        Sd/-
        [protected]@yahoo.com
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          Narasimha Gaonkar
          from Bengaluru, Karnataka
          Dec 12, 2007
          Resolved
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          myself as Narasimha Gaonkar currently working at Firstsource Solutions Limited, I have an issue with the Airtel Representative from whom I procured a Sim card by submitting all the required documents and a fee for Rs 500/-



          After speaking to the Airtel Rep he took 500 Rupees and did not acknowledge that with a receipt and he informed me that he was out of these receipts and would give one to me the next day, however I have had not service provided to the Sim card given to me and assume that the Airtel Rep has not submitted my documents for the Service Initiation. I have been trying to reach him on a daily basis and calling him multiple times a day but his number either just rings or there is just a message which says that his number is out of service



          I already have two post paid connections with Airtel ([protected] and [protected]), and am highly disappointed with this experience that I am undergoing currently for my third connection,



          Note: I have already interacted with the Airtel Customer Service and expressed the above issue for which they have also tagged a ticket ( Ticket number[protected] ) and informed me that this issue would be resolved in the next 48 Hrs, post which if this issue is not resolved then I would have to force myself withdraw the 2 post paid connections that I am currently owning from Airtel,



          Airtel Representative Name from whom I procured a SIM card is: Dilip (His contact number is [protected])

          The number for the 3rd connection is [protected] (SIM Number – H–[protected])
          Aug 13, 2020
          Complaint marked as Resolved 
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            NARENDER KUMAR DHIMAN
            from Chennai, Tamil Nadu
            Dec 12, 2007
            Resolved
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            i am user of air tel bharti in my home there are four airtel mobile connections . Fron the last two months the service is going very poor as when we want to connect to another mobile number or landline number it dispalys connection error . range is also poor in our area as tower is just near our home .. plz dont ignore this messege otherwise i will disconnect my all numbers and will apply for idea or vodafone ...
            Aug 13, 2020
            Complaint marked as Resolved 

            Bharti Airtel — reg my ebill 9818309724

            Hi, I am using airtel connection no. [protected].After a lot of follow ups still I have not recieved my ebill as my address is changed

            I have spoken to their customer care so many times but no response from them also

            I had fired so many mails to [protected]@airtelindia.com but I have recieved no reply except acknowledgements

            Now got stucked what to do..

            AirTel — Unable to make outgoing calls.

            Sir,
            I have an AIRTEL No.[protected] since 2006. It has a lifetime Plan of Rs 999/-.
            recently the outgoing call service has been cut off for this number without any prior information and despite of having enough of balance to make calls.check it out.
            Please file a complaint before the Consumer Disputes Trdressal forum without any further delay
            Dear sir,

            MY mobile number is [protected] and my name is raghunath past from two days from air tel Sim out going calls are unable to make when iam dialing disconnect are tis is not valid repeatedly its going on past from two days even call is not connecting to customer care also please rectify my problem as soon as possible, even i expect what problem iam phasing clear with in a couple of hours.


            Thanks & Regards,

            Raghunath.L.

            Idea — Unable to call outgoing

            I am not able to call from my Idea no. from last three days, even with the customer care no. also. So please help me out ASAP.
            My no. is [protected]
            I have a Karnataka airtel sim card which is unable to do outgoing calls when in roaming in Gujarat premises. However it is able to recieve the calls. I have a dual sim phone with both airtel sims one Karnataka and other one Gujarat.
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              A
              anup_urfriend
              from Kolkata, West Bengal
              Dec 12, 2007
              Resolved
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              The below are the mails exchanged from AIRTEL, but till date no feedback has been received. Totally dissatisfied from the service of AIRTEL


              Thanks & Regards
              Anup Gupta



              Dear Sir

              I am not at all satisfied with the actions and
              remidies provided by the nodal officer. please see to
              it or else i will be forced to move to the onsumer
              court for the relief.

              Thanks & Regards,
              Anup Gupta
              +91-[protected]


              --- anup gupta <[protected]@yahoo.com> wrote:

              > Date: Wed, 5 Dec 2007 00:51:44 -0800 (PST)
              > From: anup gupta <[protected]@yahoo.com>
              > Subject: Re: Mobile number -[protected]
              > To: Nodalofficer.[protected]@Airtel.in
              > CC: appellate.[protected]@airtel.in
              >
              > Dear Sir,
              >
              > The waiver was only of the deduction made but not
              > any
              > thing as a compensation for the expenses incurred or
              > mental harressment or the hadships.
              >
              > Also what abt the deduction made today.
              >
              > Thanks & Regards
              > Anup Gupta
              > +91-[protected]
              >
              > --- Nodalofficer.[protected]@Airtel.in wrote:
              >
              > >
              > >
              > > Dear Mr. Gupta,
              > >
              > > With reference to your letter dated 05.12.2007,
              > > expressing concern over
              > > MCI service getting activated, we would like to
              > > inform you that we have
              > > deactivated the mci service and ensure that such
              > > incidents do not recur.
              > >
              > > Kindly note that whatever wavier which was due,
              > has
              > > been given to you on
              > > several occasion, henceforth they would be no
              > > waiver given.
              > >
              > > We realize that this situation must have greatly
              > > inconvenienced you. We
              > > are a customer centric organization and as such
              > > would want every
              > > interaction you have with us to be a pleasant one.
              >
              > >
              > > As a service provider it is our unchanging effort
              > to
              > > build a better
              > > relationship with you. We believe that the key to
              > > your service
              > > satisfaction is adding value to a relationship
              > that
              > > is continual and long
              > > lasting.
              > >
              > > It has always been our endeavor to provide you
              > with
              > > the best customer
              > > service and we assure you of our sincere
              > commitment
              > > to meeting all your
              > > future requirements too.
              > >
              > > Best wishes,
              > > Nodal Officer.
              > >
              > >
              > >
              > > We are operational from Monday to Friday from 9.30
              > > am to 6:30 pm. All
              > > mails coming to us after 6 pm or on weekends shall
              > > be addressed on the
              > > following working day.
              > >
              > >
              > >
              > > anup gupta <[protected]@yahoo.com>
              > >[protected]:42 PM
              > >
              > > To
              > > Nodalofficer.[protected]@Airtel.in
              > > cc
              > > appellate.[protected]@airtel.in
              > > Subject
              > > Re: Mobile number -[protected]
              > >
              > >
              > >
              > >
              > >
              > >
              > > Dear Sir/Madam,
              > >
              > > First of all thanks for such an early reply.
              > >
              > > Every month i am being informed that this would
              > not
              > > happen next month but this happens. Every month i
              > am
              > > informed that the service is being deactivated but
              > > then also the balance goes on decreasing. Today
              > > again
              > > the balance has been deducted from my account and
              > a
              > > sms is received that thanks for using Airtel Live.
              > > Now
              > > what is this?
              > >
              > > Also i have incurred more than Rs.500/- on calling
              > > airtel nodal officers and sending them mails and
              > > letters. and when was this Rs.30/- given to me I
              > > have
              > > not received any communication from AIRTEL's end.
              > > I have also sent a letter via Registered post on
              > > 19.11.07 but till date i have not received any
              > > feedback of that.
              > >
              > > What about the other part and the mental
              > harressment
              > > i
              > > have received. the chapter have not been closed
              > and
              > > AIRTEL have to look into the matter more seriously
              > > then the attention the AIRTEL is giving now.
              > >
              > > Hope to get a reply soon.
              > >
              > > Thanks & Regards
              > > Anup Gupta
              > > +91-[protected]
              > >
              > > --- Nodalofficer.[protected]@Airtel.in wrote:
              > >
              > > >
              > > >
              > > > Dear Mr. Gupta,
              > > >
              > > > With reference to your letter dated
              > 05.12.2007,
              > > > expressing concern over
              > > > MCI service getting activated, we would like to
              > > > inform you that we have
              > > > deactivated the mci service and ensure that such
              > > > incidents do not recur.
              > > > Please note that we have also given you waiver
              > > of
              > > > Rs.30/- as special
              > > > gesture .
              > > >
              > > > We realize that this situation must have greatly
              > > > inconvenienced you. We
              > > > are a customer centric organization and as such
              > > > would want every
              > > > interaction you have with us to be a pleasant
              > one.
              > >
              > > >
              > > > As a service provider it is our unchanging
              > effort
              > > to
              > > > build a better
              > > > relationship with you. We believe that the key
              > to
              > > > your service
              > > > satisfaction is adding value to a relationship
              > > that
              > > > is continual and long
              > > > lasting.
              > > >
              > > > It has always been our endeavor to provide you
              > > with
              > > > the best customer
              > > > service and we assure you of our sincere
              > > commitment
              > > > to meeting all your
              > > > future requirements too.
              > > >
              > > > Best wishes,
              > > > Nodal Officer.
              > > >
              > > >
              > > > We are operational from Monday to Friday from
              > 9.30
              > > > am to 6:30 pm. All
              > > > mails coming to us after 6 pm or on weekends
              > shall
              > > > be addressed on the
              > > > following working day.
              > > >
              > > >
              > > >
              > > > anup gupta <[protected]@yahoo.com>
              > > >[protected]:37 AM
              > > >
              > > > To
              > > > nodalofficer.[protected]@airtel.in
              > > > cc
              > > > appellate.[protected]@airtel.in
              > > > Subject
              > > > Fwd: Re: Fw: mobile number -[protected]
              > > >
              > > >
              > > >
              > > >
              > > >
              > > >
              > > > Date – 17.11.2007
              > > >
              > > > To,
              > > > The Nodal Officer,
              > > > Infinity Building, 5th Floor,
              > > > Block GP, Sector V,
              > > > Salt Lake Electronic Complex,
              > > > Bidhannagar,
              > > > Kolkata – 700 091
              > > > West Bengal
              > > >
              > > >
              > > > Dear Sir/Madam,
              > > >
              > > > Ref: +91-[protected]
              > > > Sub: MCI Service
              > > >
              > > > With reference to the above I would like to
              > inform
              > > > you
              > > > that from last seven months an amount of Rs.15/-
              > > is
              > > > being deducted by the system but my MCI service
              > is
              > > > not
              > > > activated right from the beginning. Every month
              > > when
              > > > I
              > > > give a call to the customer care officers they
              > say
              > > > that the service is not activated on my number
              > but
              > > > suprisingly the amount is being deducted from my
              > > > account every month.
              > > >
              > > > When I call up the Nodal Officers then every
              > time
              > > I
              > > > have to hear that my MCI was activated due to
              > > > system’s
              > > > error and now it has been deactivated and the
              > > amount
              > > > will not be deducted next month. Also the amount
              > > is
              > > > being added back to my account (till last
              > month).
              > > > Last
              > > > month I was informed that this is the final time
              > > > when
              > > > the amount is being deducted and from next time
              > no
              > > > deduction will be made, when I asked for the
              > > > complaint
              > > > no or reference no. I was informed that
              > complaint
              > > no
              > > > or the reference no is not generated at the
              > Nodal
              > > > officer’s end.
              > > >
              > > > This time again on 13th of November, 07 a sms
              > was
              > > > received and a amount of Rs.15/- was deducted
              > from
              > > > my
              > > > account for the MCI service. Now what is this?
              > > Every
              > > > month I have to call up AIRTEL again and again
              > for
              > > > the
              > > > reversal of my Rs.15/- and incur my call
              > expenses
              > > of
              > > > more than Rs.15/- for the reversal. Is AIRTEL
              > > > increasing its revenue and profits in this way
              > > > because
              > > > the free 121 service literally doesn’t
              > > helps?
              > > > First it
              > > > is deducting Rs.15/- so subscribers have to
              > incur
              > > > call
              > > > expenses for the reversal and the subscribers
              > who
              > > > don’t care is into loss.
              > > >
              > > > What should I do now, should I change the
              > > > network/connection or let AIRTEL earn Rs.15/-
              > > every
              > > > month for free or should I take harsh actions?
              > > >
              > > > Please look into the matter and try to resolve
              > the
              > > > problem as soon as possible and please do not
              > > force
              > > > me
              > > > to take harsh actions.
              > > >
              > > > Please see what can be done against the
              > deductions
              > > > made and the compensation for mental harassment,
              > > the
              > > > hardships for the last 7 months and the expenses
              > > > incurred for calling the Nodal officers again
              > and
              > > > again and sending mails and letters to AIRTEL.
              > > >
              > > > Thanks & Regards
              > > >
              > > > Anup Gupta
              > > > +91-[protected]
              > > >
              > > >
              > > >
              > > >
              > >
              >
              ________________________________________________________________________________...
              > > > Be a better sports nut! Let your teams follow
              > you
              > >
              > > > with Yahoo Mobile. Try it now.
              > > >
              > >
              >
              http://mobile.yahoo.com/sports;_ylt=At9_qDKvtAbMuh1G1SQtBI7ntAcJ
              > > > ----- Message from anup gupta
              > > > <[protected]@yahoo.com> on Mon, 15 Oct
              > > > 2007 01:20:27 -0700 (PDT) -----
              > > > To:
              > > > Nodalofficer.[protected]@Airtel.in
              > > > Subject:
              > > > Re: Fw: mobile numberc -[protected]
              > > > Dear Sir,
              > > >
              > > > If my MCI is not active then why AIRTEL is
              > > > continously
              > > > deducting Rs.15/- from my account every month,
              > and
              > > > this is a fact that the service is not active on
              > > my
              > > > number.
              > > >
              > > > On 13th Oct'07 at 06.55 p.m. I have received a
              > SMS
              > > > "THANKS FOR USING THE SERVICE OF AIRTEL" and a
              > > > deduction of Rs.15/- was again made from my
              > > account.
              > > > Please check.
              > > >
              > > > IS AIRTEL GENERATING FUNDS IN THIS MANNER OR
              > > > INCREASING THE PROFIT, OR THIS RS.15/- IS A
              > > > TAX/PENALTY FOR USING THE SERVICE OF AIRTEL.
              > > >
              > > > Thanks & Regards
              > > > Anup Gupta
              > > > +91 [protected]
              > > >
              > > > --- Nodalofficer.[protected]@Airtel.in wrote:
              > > >
              > > > >
              > > > >
              > > > > Dear Mr Gupta ,
              > > > >
              > > > > Warm greetings from Airtel.
              > > > >
              > > > > On receipt of your email we have checked your
              > > > Airtel
              > > > > account and have
              > > > > found out that MCI service is not active .
              > > > >
              > > > > For further issues please email us at
              > > > > [protected]@airtelindia.com( please mention
              > > > > your 10 digit mobile number in the subject of
              > > the
              > > > > mail ) .
              > > > >
              > > > > Yours sincerely
              > > > > Gargi Basu
              > > > > Nodal Officer.
              > > > >
              > > > > We are operational from Monday to Friday from
              > > 9.30
              > > > > am to 6:30 pm. All
              > > > > mails coming to us after 6 pm or on weekends
              > > shall
              > > > > be addressed on the
              > > > > following working day.
              > > > >
              > > > >
              > > > > anup gupta <[protected]@yahoo.com>
              > > > >[protected]:50 AM
              > > > >
              > > > > To
              > > > > nodalofficer.[protected]@airtel.in
              > > > > cc
              > > > > appellate.[protected]@airtel.in
              > > > > Subject
              > > > > Fwd: mobile numberc -[protected]
              > > > >
              > > > >
              > > > >
              > > > >
              > > > >
              > > > >
              > > > >
              > > > > 10 days have already passed and no feedback
              > till
              > > > > date.
              > > > >
              > > > > --- anup gupta <[protected]@yahoo.com>
              > wrote:
              > > > >
              > > > > > Date: Wed, 19 Sep 2007 22:18:33 -0700 (PDT)
              > > > > > From: anup gupta <[protected]@yahoo.com>
              > > > > > Subject: Fwd: mobile numberc -[protected]
              > > > > > To: nodalofficer.[protected]@airtel.in
              > > > > > CC: appellate.[protected]@airtel.in
              > > > > >
              > > > > > Dear Sir/Madam,
              > > > > >
              > > > > > The matter is pending since long. Hope now
              > it
              > > > will
              > > > > > get
              > > > > > solved.
              > > > > > I am totally fed up with the services of
              > > AIRTEL.
              > > > > > Everytime there is a new problem.
              > > > > > I had given a call yesterday to the customer
              > > > care
              > > > > > number '121' and i was informed that my MCI
              > is
              > > > > > active
              > > > > > whereas last month only i had received the
              > > mail
              > > > > that
              > > > > > the service is not active on my number.
              > > > > > Please look into the matter
              > > > > >
              > > > > > Thanks & Regards,
              > > > > >
              > > > > > Anup Gupta
              > > > > > +91 [protected]
              > > > > >
              > > > > >
              > > > > > --- anup gupta <[protected]@yahoo.com>
              > > wrote:
              > > > > >
              > > > > > > Date: Sun, 16 Sep 2007 22:17:50 -0700
              > (PDT)
              > > > > > > From: anup gupta <[protected]@yahoo.com>
              > > > > > > Subject: Fwd: mobile numberc -[protected]
              > > > > > > To: [protected]@airtelindia.com,
              > > > kol.[protected]@airtel.in,
              > > > > > > [protected]@airtel.in
              > > > > > >
              > > > > > > Dear Sir,
              > > > > > >
              > > > > > > I hope the matter is being looked after.
              > > > > > >
              > > > > > > Regards,
              > > > > > >
              > > > > > > Anup Gupta
              > > > > > > +91-[protected]
              > > > > > >
              > > > > > > --- anup gupta <[protected]@yahoo.com>
              > > > wrote:
              > > > > > >
              > > > > > > > Date: Thu, 13 Sep 2007 06:02:20 -0700
              > > (PDT)
              > > > > > > > From: anup gupta
              > <[protected]@yahoo.com>
              > > > > > > > Subject: mobile numberc -[protected]
              > > > > > > > To: [protected]@airtelindia.com
              > > > > > > >
              > > > > > > > Dear Sir/Madam,
              > > > > > > >
              > > > > > > > What a service AIRTEL is providing? from
              > > the
              > > > > > last
              > > > > > > > three months I am regularly receiving
              > sms
              > > > that
              > > > > > my
              > > > > > > > subscription to missed call information
              > > has
              > > > > been
              > > > > > > > renewed and from last three months I am
              > > > > > regularly
              > > > > > > > writing the mails that I have never
              > > > activated
              > > > > my
              > > > > > > MCI
              > > > > > > > service.
              > > > > > > >
              > > > > > > > This time also a sms is received and
              > > > deduction
              > > > > > is
              > > > > > > > made
              > > > > > > > from my account.
              > > > > > > > Please look into the matter and stop
              > this
              > > > > > service
              > > > > > > > from
              > > > > > > > your end and adjust the deducted amount
              > in
              > > > my
              > > > > > > > account.
              > > > > > > >
              > > > > > > > Regards,
              > > > > > > > Anup Gupta
              > > > > > > > [protected]
              > > > > > > >
              Aug 13, 2020
              Complaint marked as Resolved 

              MCI service — SUBJECT REGARDING MCI SERVICE ACTIVATION

              THIS IS WITH REGARDS TO THE ACTIVATION OF MCI SERVICES WHICH I HAD ASKED FOR THE ACTIVATION ABOUT 8 DAYS BACK AS PER THE PROCEDURE OF THE COMPANY BY SENDING MESSAGE ON 56789 SUB MCI Rs.2 WERE DEDUCTED FRM MY A/C AFTER A DAY Rs.15 WERE ALSO DEDUCTED FRM MY A/C BUT AS YET I HAVE NEVER RECIEVED THE MESSAGES REGARDING THE MIS CAL WHILE I WAS OFF OR OUT OF COVERAGE AREA I HAV ALWAYS RECIEVED MSG JUST INFORMING OF TIME OF MIS CAL NOT THE NUMBER FRM WHICH THE CAL WAS TRIED I HAVE ASKED FOR AN EXPLINATION TO CUSTOMER CARE SEVERAL TIME EACH TIME I WAS TOLD TO WAIT FOR 4 HRS OR AGAIN SEND A MSG FOR THE ACTIVATION I HAD SEND THE MSG 3 TIMES BUT AS YET ALMOST 3 DAYS WERE PASSED ON AFTER THAT I WAS TOLD TO SEND A MSG GET TO GET THE NO. BUT EACH TIME 2 RS SHALL B DEDUCTED IF SO IS THE SERVICE THAN WHY 15 RS WERE BEING DEDUCTED. 3 DAYS BCK I WAS TOLD THAT MY CASE IS BEING TRANSFFERED TO THE TECHNICAL TEAM AND A REVERT WOULD BE GIBEN BY 18 FEB BUT ALL WAS IN VAIN.MY SERVICE HAS NOT YET BEEN ACTIVATED IF SAME SHALL BE THE CONDITION I THINK IT WOULD BE A BETTER OPTION FOR ME TO SWITCH TO IDEA OR ANY OTHER SERVICE PROVIDER HOPE THE COMPLAINT SHALL BE TAKEN SERIOUSLY IF NOT PLS TELL ME WETHER THE SERVICE SHALL BE ACTIVATED OR NOT
              airtel nodal officer did not help me.
              sir, i am costomer of your airtel prepaid service since 3 year. My mobile number is [protected]. I was using this service without any complain .But now i am facing some problem, that is deduction balance without using or subscribing any service .from three month about 20 Rs balance deducted for speed flurt which i have not subscibe.tomorrow 08-04-09 a 20Rs balance has deducted from my account. when for this complain i have colled in costomer care about 02.25 Oclock in afternoon a lady executive(pallawi) has behave with me rudly, and after theting me she has cut the line .sir i have comlained for my airtel live and MO also but that complaine has not solve.I request yo please take any action.otherwise I will left this service .
              thank you.
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                Vaibhav.bajaj
                from Pune, Maharashtra
                Dec 11, 2007
                Resolved
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                Resolved

                I am working in an IT company as a accounts manager.I am recently transferred to pune to handle the complete branch.As per the requirement i was looking forward to buy a blackberry the service provider i opted was airtel. I met a sales officer Praful Sudhakar Ranpise who is working Vega centre , shankarsheth pune road , swargate, pune.I told him about my requirement and also my plans to buy a corporate connections for all my employees.He assured me the he will provide me good service.He showed me the handset and took money from me .When asked for the bill he said he will give it to me the next day.Also he gave me a post paid connection which was not active and said it will also get activated tomorrow .He took 500 rs from me for that connection also.When i asked for the bill he refused to give it to me saying he will give that to me tomorrow.The next day to my surprise i found that nothing was activated i couldnt even get incoming on my new connection. I tried calling this company representative several times but he was not interested in listening to me and also most of the times he disconnected my call.Atlast when i got him on phone and i asked him when the services will be activated and when will he give the bill he has no answer.For the whole day today i was calling him and he was not interested in taking my calls and again now i am still waiting for my services to get activated.I was looking to buy some more handsets for some of my collegues and to make corporate deal for my employees but now i have completely dropped the idea.This was really pathetic by the end of the day i felt like cheated .I will never go for airtel again and will never recommend it to anybody.
                Aug 13, 2020
                Complaint marked as Resolved 
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                  R
                  R Dharmarajan
                  from Bengaluru, Karnataka
                  Dec 11, 2007
                  Resolved
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                  Resolved

                  How unfortunate, airtel customer care is even worst than its managers .Actually it shows how its managers are in that company .

                  Sorry to be a part of this .When you cannot keep up your word why do you generate a mail .Don’t Take your customer for a ride .You will ride with no one in this country if this attitude goes on .



                  Regards
                  Dharmarajan

                  �?? please don't print this e-mail unless you really need to
                  -----Original Message-----
                  From: IBMTEST1.[protected]@airtel.in [mailto:IBMTEST1.[protected]@airtel.in] On Behalf Of Care.[protected]@airtel.in
                  Sent: Saturday, December 08, 2007 5:43 PM
                  To: raja
                  Subject: Auto reply from Care Karnataka




                  Dear Customer,

                  Thank you for writing to us at Airtel Telemedia Services.This is an
                  automated acknowledgement.

                  Your query has been noted and is being referred, we will get back to you in
                  8 working hours.

                  Have a nice day,

                  Regards,


                  Customer Relations

                  Airtel Telemedia Services

                  Go WIFI at Great Speeds @99 Now !! WOW !


                  ________________________________________
                  From: raja [mailto:[protected]@inox.co.in]
                  Sent: Saturday, December 08, 2007 5:31 PM
                  To: 'care.[protected]@airteltelephone.com'
                  Subject: COMPLAINT
                  Importance: High

                  This is with reference to Internet connection at Inox Swagath located at Jayanagar, we had spoken to one of your accounts manager corporate solutions group who handles our Inox Garuda account located at MG Road .We wanted a fresh connection for our new location which we had requested on Saturday the 1st of Dec 2007 and he promised to get back to us regarding the feasibility and availability in that area by Monday i.e. 3rd of Dec 07.Todays exactly one week from 1st Dec 2007 no call from airtel no response to my messages sent to your Accounts manager Mr. Sushruth Sharma .Strange a company like Bharti Airtel Limited does not even bother to respond to calls from corporate and when such request were made personally to the accounts manager. In this situation I feel pity for such company .If this what your customer care and customer account handling iam sorry to say we have to withdraw the present facility as we cannot have such irresponsible and laid back attitude company associating with us in providing such an service which now a days has become an important part without which functioning becomes a problem .

                  Iam not sure as to the outcome of this mail .But iam certainly sure that we are looking with new service providers for our existing location and also for the current .Now its upto airtel to act upon this or not.

                  Regards
                  Dharmarajan

                  �?? please don't print this e-mail unless you really need to
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  Dear Sir/Madam

                  I have bharti comtel's Vsat i am subbroker of iciciDirect.com so i purchase it form bharti but due to some reson i m unable to instal vsat so i want to surrender vsat
                  from my company icici needful has been already done. thay send me dilivary chalan for surrender this vsat to bharti when i contect bharti's service manager he told me your vsat will be peakup shortly. but now its long time (8 month) passed but no one came here from bharti to peak up my vsat .

                  i m in trouble due to this irrresponsiblity of bharti comtel

                  plz guide and help me

                  Anil mehta
                  mo. no. [protected]
                  This comment is regarding changing my ecs credit limit to unlimited..the credit limit before now is 1000..want to change it now..
                  I am already Complants with your Technical Department for phone but not Answer the my call if there I message for you I E-mail sent coming result for sent your mail ok but next day coming for Inbox if there This is an automatically generated Delivery Status Notification

                  Delivery to the following recipient failed permanently:

                  [protected]@yc.hb.cninfo.net

                  Technical details of permanent failure:
                  TEMP_FAILURE: DNS Error: Could not contact DNS servers

                  ----- Original message -----

                  Received: by 10.141.28.4 with SMTP id f4mr423220rvj.66.[protected];
                  Fri, 30 May 2008 23:21:07 -0700 (PDT)
                  Received: by 10.140.207.8 with HTTP; Fri, 30 May 2008 23:21:07 -0700 (PDT)
                  Message-ID: <f560dc[protected][protected]@mail.gmail.com>
                  Date: Sat, 31 May 2008 11:51:07 +0530
                  From: "Pradeep C" <[protected]@airtelmail.in>
                  To: [protected]@yc.hb.cninfo.net
                  Subject: INTRODUCTION
                  MIME-Version: 1.0
                  Content-Type: multipart/alternative;
                  boundary="----=_Part_7908_28964061.[protected]"

                  ------=_Part_7908_28964061.[protected]
                  Content-Type: text/plain; charset=ISO-8859-1
                  Content-Transfer-Encoding: 7bit
                  Content-Disposition: inline

                  *INTRODUCTION*

                  * *

                  * *

                  ----- Message truncated -----
                  Please Answer with Immediatly and currect my E-mail problem
                  and you consern for my land line phone number[protected]
                  I was using data card no.[protected].I have already surrender this card on dtd.16.06.2008 in Dwarka sector-4, office.My surrender no. was F5065 .I am not using the data card of last three months.I have already paid full and final payment but in July the bill is send by you of my billing address.For your kind information i will not pay any amount regarding this if your representative press me for payment then I will go consumer court regarding this.pl.send me N.O.C of my billing address.
                  Hi all,

                  This is to bring to your kind notice of a fraudulant act i experienced with Airtel. I registered for Airtel broadband on 24/06/2008 (BA 0100612) from Airtel Center "Aircom Solutions" on cunningham Road, Vasanthanagar (after confirmation on the feasibility at Ejipura 19th Cross). After registration and having paid Rs1000 i was told that there is no feasibility in Ejipura (i dont understand why the contradiction?). Anyway, my problem dint end there. I went to Aircom Solutions and asked for Refund from GURU PRASAD (from whom i got the registration) who called Sales officer 'BABU' - [protected]. I was told that the money would be refunded via DD by post. when i called up customer care, i was told that there is no detail of registration money recieved. I went to the center more than 10 times to enquire about refund and each time Representative would call BABU who all the time says "I'll call you back in one hour" and he never calls. Yesterday, 26/08/2008, i went to the center and had to fight over the phone with BABU to get money. Atlast i got my money but still i feel that the matter doesnt end. Now my questions are
                  - why it takes two months to refund money? (I am confident that registration money was pocketed by BABU and at last when i turn indecent, by fighting, he asked Representative to refund the money).
                  - After confirmation on the feasibility, why was i told that there is no feasilbility after registration?
                  - What is the customer's value imbibed by Airtel for their Representatives or sales officers?

                  I saw hell with the refund process - Airtel broaband which functions just the oposite of phone or mobile services. I have been using Airtel sim card and never encountered a problem. BUT this airtel broadband showed a different picture...Its time to wake up and check on what kind of people working for your reputed company.

                  Dolma
                  i want to cancel my internet plan change request to 1499 per month and instead i want to change my plan to swift 1099 please do this as soon as possible
                  i want to migrate my plan from 256 unlimited to turbo 1299 i am asking from 1 month to the airtel executives to change my plan but they reply that they will change the plan asap but my plan is not yet changed. i need my plan to be changed to turbo 1299 asap tommorow or else i would cancel the broadband connection plz check and doneedfull at high priority.
                  NAME:MELVIN.J
                  PH NO:[protected]
                  i want to migrate my plan from 256 unlimited to turbo 1299 i am asking from 1 month to the airtel executives to change my plan but they reply that they will change the plan asap but my plan is not yet changed. i need my plan to be changed to turbo 1299 asap tommorow or else i would cancel the broadband connection plz check and doneedfull at high priority.
                  i asked for the change of my address of my mobile no.but your executive disconnected the line,

                  worst of service i ever seen
                  dear sir, please dissconect al my numbers given below..due two my personal family problem..[protected] /[protected] /[protected] /[protected]..immediately dissconnect it means cancel...
                  we are at plan of 2222 so we don't want the plan of 1099 sir please exchange the plan
                  we are at the plan of 2222 so we don;t want the plan of 2222 so we want the plan of 1099. sir plese exchange the plan bill no:[protected], landline no:41558969, account no:13149403
                  just wanted to thank veena the CSR for a great customer service experience... was very patient and got a resolution immediately.. thank a lot
                  Dear/sir

                  my broadband no[protected] this is not working past from 11.4.2010 we have given complain to[protected] complain no 31507486 still now not rectified i hope to cleare the complaint


                  srinivasa.MP
                  ph[protected]
                  Dear/sir

                  my broadband no[protected] this is not working past from 11.4.2010 we have given complain to[protected] complain no 31507486 still now not rectified i hope to cleare the complaint


                  srinivasa.MP
                  ph[protected]
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                    S
                    sanjay malhotra
                    from Agra, Uttar Pradesh
                    Dec 11, 2007
                    Resolved
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                    Resolved

                    please contact my dead AIRTEL No.[protected] WITH BROADBAMD , BRODBAND KA PURA BAND BAJA HUA HAI.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    CUSTOMER CARE of airtel is careless service unit, as specially Mr. Ajit Saha, ganeswar etc they have chited with there service.Thats why i'm bound not be an airtel consumer. SUHANTA PATRA
                    hi, i am facing a lot of problem to acess gprs service.i have loged complain on last 06/03/2008, but till date nobody rectify my complain.iam using nokia-5300 and mobile number is [protected].
                    after a lot of trial to customer care, they have barring my number .lastly i used sms to 121, as a reply they sujest me to recharge rs.299/- accordingly i have again recharge with rs. 299/-on 12/03/2008, though earier i have recharge 04/03/2008.MY PRESENT PROBLEM IS ..I AM UNABLE TO ACESS INTERNET .when i am going to acess it sows "SUSCRIBE TO PACKET DATA FIRST"I'M ALSO HAVING WITH MOBILE OFFICE SETTING.KINDLY HELP ME..SUSHANTA PATRA
                    Airtel's billing goes for toss - they will send you a bill of Rs 5, 000 if your normal bill with other company is Rs 800. They will then push you for unlimited usage plan at lower speeds. It is a scam - dont take Airtel broadband. Go for TATA or MTNL.
                    Hi i've applied for Airtel Broadband Connection on 2nd February 2010 and still i dint got airtel connection and they not respond properly if i call the guy Mr Prakash ([protected]) and He uses foul language when i told i need my deposit amount back please help me to sort out this problem and my subscriber enrollment form number is 0083160 and when i called Customer care on 1st April that complaint number is 31108322, and the much irritating thing is how can they use foul languages to thier customers .. please help me out regarding this issue and he warn me if i complaint to higher authorities he will come to my residence and create problems
                    Dear Rahul Kumar Sharma
                    Rahul Kumar Sharma
                    Airtel Customer Service (NET)
                    Bharti Airtel LTD

                    I Applied for a connection with Airtel Broad Band REF NO; 63412720. I spoke to a Mr. Sharad and gave him directions to my residence...then 4 days later got an regret sms from Air tel saying that "Ramaiah Layout is not covered with airtel broadband so they could not provide us with the connection... coincidentally on the same day i.e 14th March 2012 a guy called up at 08:45pm saying that it was possible to give the connection and he asked for directions to the house from mentioned number [protected].

                    He came home and filled out the details and I paid him Rs.3000/ which is the refundable deposit and Rs 500 for connection charges. As I am new to Bangalore I did not have a cheque to hand over so I handed him the cash.

                    I have waited for 4 days and there was no sign of anyone coming with the router. When I called up this number was very rude on the phone and said it was the wrong number...he has since stopped picking up the call...today 22nd Mar 2012, I tried calling him from a different number and he took the call but he cut the call immediately when he knew it was me and did not pick up the call again. I must have tried 10 times since.

                    Must I report to the police about this robbery or will this man be caught for stealing...incidentally he has torn off the foil sheet in such a way that the TBLR CEF NO: 463_ _9 HALF IS MISSING. The airtel office on Kamanahalli has refused to entertain our matter and say they can't do any thing about it...so do you say I have to forget the fraud...

                    strangely there is another complaint against the same man if you look above. If this is the attitude Airtel will definitely suffer having recruited such criminal conniving employees who spoil the name of the entire company.

                    I request you to look into the matter as I do not want to go to higher authorities yet...if it is solved at your level I will wait or else I will have to take another route to end such fraud.

                    Yeon Sou
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                      Neeraj Kunwar Singh
                      from Delhi, Delhi
                      Dec 11, 2007
                      Resolved
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                      Resolved

                      Hi Airtel Team,

                      I have a SIM, no. is[protected],which was dead before two days from now. When I called to the Manager Ms. Deepti then she told me to take new SIM, no.[protected], and ensure me that the new SIM will activate with in one hour and my problem will sort out as soon as possible but my problem is still remains and I have to go out of delhi today and the SIM is not activate till now. Kindly request to solve my problem immediately.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      i am airtel costomer.my sim is puk loke than u give me puk code.
                      Sir my airtel sim is puk lock please help me
                      my mobile ni is [protected]
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                        S
                        Sumesh Ravindran
                        Dec 10, 2007
                        Resolved
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                        Resolved

                        airtel charged me excessive for a thing that I have not used, WAP / GPRS they bill be Rs.872 for this and they would not agree their mistake, I was using this service earlier but had stopped using it for a long and had also deleted the access setting from my mobile cos of my previous bad experiences, but they claim that I downloaded stuffs worth so much of rupees, and people I would suggest you not to take any airtel postpaid connections, well they sound reasonable at first but they will hook you up somewhere when you think everything is going fine, better switch to prepaid... and their customer service sucks when it comes to problem solving.
                        DO NOT TAKE AIRTEL POSTPAID.. .you dont agree with me, go ahead and you will get to know it later.
                        Aug 13, 2020
                        Complaint marked as Resolved 

                        Airtel Postpaid — excess billing

                        The usage of my mobile no [protected] is not so high but the billing
                        is very high.kindly check the account.
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                          vimal dhawan
                          from Pune, Maharashtra
                          Dec 10, 2007
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                          Airtel offices have refused to give receipt against payments deposited at their counter. Even if the payment is given in cash, no receipt is given. Customers have no proof with them if they have paid cash payment. Counter staff may not register payment having received against your bill and you need to prove if you have paid any cash to counter staff. Since you are not given any receipt, you cannot claim re-imbursement from your office for having paid your bills.

                          This is creating lots of inconvienece to all clients by snatching their basic rights to get receipt against their payments. This is also creating opportunity for Airtel counter staff to eat away cash received from clients and deny later or adjust against payment of someone known to them.Lots of scope for corruption. All Airtel customers must be aware of this chaos and think it over to continue with Airtel or switchover to other service providers!!!!!
                          Aug 13, 2020
                          Complaint marked as Resolved 

                          Airtel Mobile — no receipt

                          i would like to bring into your kind notice the Sad service air tel is providing for a customer whom u rate a privilege customer,

                          i have a post paid connection no:[protected] since 3years i pay approx 4000/- every month, it so happened that march 1st 2008 i was enable to pay the bill on time but still managed to make a cash payment of Rs.4500/- at jayanagar 3rd block that day,

                          As i paid the cash of Rs.4500-00 to your executive i asked for a receipt but he denied stating he cant provide it, whereas its a citizens right to get a receipt for the cash he pays .later he wrote a ref ID for the same in a piece of clumsy looking paper (the paper which looks worst then a toilet paper is enclosed as attachment ).

                          later i kept on getting, messages to pay the same (Rs.4500-00) which i had already made then i called up your customer care many times and informed them about it, they told me to walk into the customer care center where i had payed and en quire as the Ref ID where not matching, I still had the patience i walked back waited like a beggar as if i was in the wrong way, the lady politely replied that it would be posted and not to worry.

                          After 3days i again received a msg asking to pay up Rs.7800/- including my old balance of Rs.4500/- which i had already made long back,


                          Today ie..20th march 2008 Airtel have suspended my mobile connection totally with no fault of mine, its lead me to depression and mental distress with no fault of mine.


                          Are customers treated like this ???????????We are not beggars!!! i dont think i need go through this, losing so much business for fault of yours...its my rite ...only becoz u have the the control to disconnect that does not mean you people can play around like this ...this my last mail and a call to air tel regarding this.


                          i would ask the help of consumer cell if its not sorted out soon ...i will fight for my rights and let know all the citizens of India the power of a consumer ...Please wake up its not a stone age ...technology can make my grievance reach millions in a hour...hope u get my point clear.
                          While calling anyone, I heard msg for non payment of monthly bill everytime, after having paid monthly bill.
                          what is reason, plz explain & close the problem exist from last 10 days.
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                            Praveen Srivastava
                            from Delhi, Delhi
                            Dec 10, 2007
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                            We can not call from Airtel , Idea and vodafone mobile to toll free no's like [protected] or [protected].

                            Please do need ful for the same.
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            I am sorry to us the word worst. But still i will have to tell this because the discussion which i had with 121 on 22nd Jan 08 around 11.20 AM was my customer care experience. I felt like i was speaking to a person who sits in Fish market. Continuusly i was hearing a loud noise from a man which was a distraction to me as well as the customer care Executive (Ms. Rekha). Inspite of telling this to the CCE, still she didn't manage to stop the person.

                            If your customer care calls are really recorded, i would like to advise you to have look in the discussion which i had with Rekha.

                            Please let me know the county head email ID. 'cos i dont trust [protected]@airtel.in

                            Salahudeen-[protected]
                            Dear Sir

                            Ref : My Mobile No.[protected]

                            I have not got my bills till date since the day I have obtained the above sim. Several complaints has been give to[protected] but every complaint has gone to vain.

                            I am paying my bill as per the SMS received on the mobile.

                            Would some who is responsible for this in Airtel or would Airtel take responsibility and act promptly in sending my bill.

                            Thanks

                            S.Robert
                            dear
                            sir i have taken new aritel moble connection bearin no
                            [protected] given connection on 15.03.2008 the bill generated on 27.03.2008 is Rs. 571/-

                            there is descipency in bill kindly provide the details which calledup from my moblie phones
                            Dear
                            Sir iam having exsting conncection from reliance mobile no[protected] when my manger called up through your net wrk no [protected] was wrong diverting call to some body elese
                            i have lodged a complaint regding this but still the problem was not resolved

                            why it happen from yr net wrk plese recity the problem
                            Dear Sir
                            I am T S Hariharan, an airtel customer for past 3 years. My mobile number is [protected]. I have a problem with the international booster pack of Rs. 151 for calling US and Canada. Whenever i call, i wasnt able to get connected to US numbers as the pre recorded voice says " All lines are currently busy". But i am able to get speak with them form other mobiles( vodafone) and land lines as well. I lodged my first complaint about twenty three days back to your CCEs at 121 and then at 198 and no action has been taken by your technical and as well as executives. I am tired of hearing the false promises from your executives that the problem will get resolved in a days' time. I am not getting any response from your Team leaders too. I spoke with couple of your team leaders and they too were good at giving promises but very bad at keeping them. Some times they dont even respond to my calls and say that they are in a meeting. It is ridiculous to here that from them, because the time at which I called them was 1.00 am, early in the morning, who will be having meeting at that time. I want this issues to be resolved soon or else I may have to quit using Airtel. Hope my problem would be resolved and i may not have agony any more.


                            Another annoying issue is, weak signal in IIT Madras area, where some times when I call, due to the un-availability of the signal, the call gets disconnected. It happened thrice when i was speaking to your customer care executives. And your CCE have no courtesy to call me back. When asked why?, the answer is " We have no provision to call the customer number back". This would be a kind suggestion to Airtel to allow or make some provision for the CCEs to call the customer back if it is needed in these situations as the customers would be happy to hear for the CCEs (only if what your CCE said is right (true)). Or else you might be missing many valuable customers.
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                              S.Nagalakshmi
                              from Mumbai, Maharashtra
                              Dec 10, 2007
                              Resolved
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                              Dear Sir,

                              Iam a airtel post paid subscriber for nearly 4 yrs and i had been paying my bills regularly. Recently my number was disconnected on Aug '07' when i called up to find out the reasons the automatic bill generation could not give me my outstanding limit. I had called the customer service and then i had to call the sales personal who said there could be fault with my card and then gave me new sim card again latter the same thing repeated within 2 days and again a new sim card was issued. At the month end i had received a billing for a lakh and fifty thousand totalling all the cards when my credit limit is only 15000 rupees.

                              When the airtel authorities were asked for detailed billing they took almost 10 days to do so and when i said that the bill was a false billing and that i am going to take legal actions the airtel chennai had sent 3 gondas to my house and threatened me and my daughter. I had no other option to call the cops and register a complaint against them. I would like to sue airtel as my mother and my husband are heart patients and the act by airtel for collection of the bills was pure roudisium.

                              Pls advice me about the proceedings


                              tks
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              Sir,
                              REG: Overdue amt. on my postpaid connection number +91 [protected].
                              REF: Your reminder in the matter frequently.
                              This is a matter of grave disappointment that despite of my continuous efforts to sort the matter, everything is in vain. This has been a very rude reply that instead of looking into the matter, my "mobile outgoing service has been discontinued" from 19/12/2012.
                              A matter of great carelessness & "POOR CUSTOMER SERVICE" that instead of my full cooperation & providing with all the relevant BANK STATEMENTS, DEBIT ENTRIES of the BILL PAYMENTS by CHEQUE to your air tel outlet at Kamla Nagar, Agra(near avas vikas parishad office)there is no response in regard to this issue. The office does not show any interest to sort out the matter but rather are more punctual in charging the "late payment fee of Rs 100 p.m. from last 11 months & showing the overdue amount.
                              For your reference I do again mention the details of my bill payment:

                              DATE CHEQUE NUMBER AMOUNT(in Rs)

                              12/01/2010 320934 168.00
                              08/02/2010 320941 190.00
                              06/03/2010 320443 162.00
                              12/04/2010 320944 161.00
                              13/05/2010 321408 229.00
                              09/06/2010 321412 167.00
                              13/07/2010 321423 114.00
                              10/08/2010 321434 116.00
                              13/09/2010 321443 1295.00
                              14/10/2010 85306 235.00
                              12/11/2010 85315 226.00
                              08/01/2011 85333 187.58
                              08/01/2011 85334 307.19
                              11/02/2011 85344 237.00
                              10/03/2011 85355 319.00
                              15/04/2011 85368 269.00
                              12/05/2011 85375 355.00
                              11/06/2011 85384 385.00
                              09/07/2011 85708 441.00
                              11/08/2011 85395 340.00
                              10/09/2011 85715 708.00
                              12/10/2011 85729 485.19
                              12/10/2011 85730 640.34
                              11/11/2011 85727 477.06
                              10/12/2011 85750 411.59
                              10/12/2011 85751 388.01
                              11/01/2012 85759 354.30
                              07/02/2012 85773 457.08
                              10/03/2012 323253 396.53
                              11/04/2012 85789 420.62
                              10/05/2012 85795 459.07
                              09/06/2012 323265 465.96
                              13/08/[protected].87
                              13/08/[protected].30
                              11/10/2012 659115 602.87
                              08/11/2012 659126 384.11
                              11/12/2012 659138 338.20
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                                P.S.Moorthy
                                from Chennai, Tamil Nadu
                                Dec 10, 2007
                                Resolved
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                                Sir,

                                I fully agree. It has happened several times in our family/friends circle. Your firm simply disconnect the connection wihtout prior notice suddenly causing thereby immense dislocation and problems tentamount to huge harras ment. I have spefici complant in this regard. I lodged a complait to Mr.Yuvraj, your customer care executive on Friday who simply heared and did not bother to rectify; he told that he would restore the connection in 24 hours., though the requisite papers were already handed over to your outleft. Some more papers demanded by your outlet subsequently were also handed over to one Cutomer Care Official at your branch Office at Adayar, Chennai on 22.11.2007 (her name is Miss Sundari with the request to forward the same to Salem Office from where the connection was obtained . I had also taken acknowledgement from her for having received my papers;but in vain. To add to the harassment, when I contacted Mr.Jagidish-Ph.No.[protected], at Chennai in Tanil Nadu who is a nodal officer and who is supposed to hear and rectify the problems of the customer, is not at all attending. What we feel is the difference between the private companies and the Govt. In Govt, officers who attend such complaints would be polite and try to help the customer as early as possible, as they are responsible Officers of the Govt;whereas I find that Mr.Yuvraj who is probably a senior executive does not even bother to call me back and give me the feed back. It has already taken more than 3 days, the connection is not yet restored though we had taken the connection after making full payment. I opted for some other connection as I need connection urgently and have taken a fresh connection from other provider. The above dislocation has caused huge dislocation and mental agony to me, particularly, after noting that your executives did not bother to rectify ever after 3 full days. Perhaps I have to take up with the Telephone Regulatory Tribunal, New Delhi.I have not given the phone No. delebrately so that you have to respond to me with your contact phone No. In the world of competition, politeness, efficient handling of customer problems, etc. only can only help you to survive. The family/friends circle normally follow suite and try to have connection from a similar provider. It won't be diffcult to convincethem.Small drops can make ocean.
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                VERIFICATION PROBLEM
                                OUTGOING AND INCOMING BANNED FOR NO REASON
                                NO. IS [protected]
                                DO THE NEEDFUL IMMEDIATELY
                                VERY PATHETIC AIRTEL CUSTOMER SERVICE
                                CUSTOMER CARE IS GOOD FOR NOTHING
                                SOLVE THE PROBLEM AT ONCE
                                PUBLIC IRRITANTS!
                                Dear Airtel All

                                I am Selvi.D. Past 3 years I was using Airtel prepaid Mobile, still I am airtel customer. Last month[protected] I changed my mobile prepaid to postpaid service. I brought two SIM.

                                1) 91-[protected] prepaid to postpaid changed
                                2) 91-[protected] new no.

                                During verification time I was not available in my home town, my father in law doesn’t know about the connection which I applied. Because of this confusion my outgoing calls[protected] diverted to airtel call center, and they advised me go to Saibaba kovil (MAXY) office in Coimbatore. That I am was in Hosur, I went to coimbatore Saibaba Kovil office[protected]. They ask me to write a request letter for activation. They promised to me they would activate next day itself. But next day it was not activated.

                                I accepted my mistakes, but I asking about next procedure to active the service, but still they are not reply properly and what they want to active the service. I already submitted Passport also.

                                Again[protected] I called SIM provided person (Airtel) he ask me to come Lakshmi mill’s Airtel Barathi office. There I waited for 2 hours. Then they told me they would activate on that day itself.

                                But up to now my no Is not activated. Because of this I missed lot of opportunities (I am doing business) and suffered lots of stress.

                                [protected]:45 pm I ring up to Airtel SIM Provider and ask about status, he told me its not possible to activate the service.

                                My question
                                1) Why they are not told following the answer on that day.
                                a. [protected]:45 pm its not possible to activate the service)
                                2) Why did you collect the passport details?
                                3) They didn’t give proper answer but they made me to go here and there.

                                I kept hope on Airtel office from[protected] to[protected]:45 pm) but you people are cheated me. I need a concrete solution.

                                Thanks and Regards
                                Selvi.D
                                [protected].
                                Hi,
                                I purchased a new airtel prepaid connection in mumbai No[protected]. I submitted my voter id card which shows the address of my permanent house which is in MP(jabalpur),
                                for local address proof I submitted MTNL phone bill which is on my uncle's name, the retailer submitted all the documents but my connection is blocked after 10 days...
                                Please tell me what documents are needed which verify my identification..
                                sir i want this phone number details [protected]
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                                  prakash patel
                                  from Buldana, Maharashtra
                                  Dec 10, 2007
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                                  respected sir,

                                  I am amit dungrani using the airtel connection [protected] from last 2 and half year and this card is on the name of my friend who is now abroad. on last month 12th nov. i had given a request to change the bill plan and also confirmed that all my services which was activated in my account will continue and they told me that surely your all services will be continue but when i had called up to customer care on last day meand on 9th december the executive told me that your SMS scheme is deactivated from last 13th and when i had given a complain then they people told me that we are not giving you commitment that your wrong charges will diducted from your bill or not and also told me that your old scheme will not be activated again.

                                  Even though i had not given any concern to deactivate the scheme they had deactivated it and i am wrongly charged for that and also i will not get any reward and even will not get again my scheme of sms.

                                  i hope you will provide me resolution and if possible then pease give me MAIL ID of central head of gujarat circle of bharti cellular.

                                  Thanks and regards,
                                  Amit Dungrani
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
                                  I am using your post paid advance rental for last three year,I was contacted by your excecutive Mr.Dhamendra singh from [protected],insisted me to take Addon card which is absulatly free you will be charged only phone you make with 10 paise per minute,I beleived him he took my signature & gave me sim card having following number 89919,80710,01911,15333.Afterwards I got call from your call center Ms Vrinda asking me to take adon card then got information that minimum Rs150/-per month charges with 100 minutes free every month & 10 paise/minute for one Airtel number.Immediatly I contacted (within two hours)to your excecutive Mr Dharmendra Singh but was out of reach,I was contacted by Mr.Singh telling me your sim card is activated,I straight way asked him that I am not interested as you bullished me for the scheme ,given all the false information,now I request you to take action against this man who spoil the image of your Companey & cancelle my above seam card - Dilip Dave
                                  Cell No [protected]

                                  I have opted for Cug palnt offered by Airtel india.( I have taken 3 connections)

                                  15 th request

                                  kaushik wrote:

                                  > THis to inform u that u are not replying a single mail nor u have
                                  provided solution for my querries. Customer service is very poor from
                                  AIRTEL INDIA.
                                  >
                                  > It is very ......... funny that u don't have any solution for
                                  quieries nor u have answer.
                                  >
                                  > Kaushik Mehta
                                  >
                                  > kaushik wrote:
                                  >
                                  > > If nobody from Customer Care of AIRTEL india is unable to answer
                                  my
                                  > > querries then please provide me mail id of Mr Mittal CEO of Bhari
                                  > > Airtel.
                                  > >
                                  > > Hope this will be replied by you.
                                  > >
                                  > > Kaushik Mehta
                                  > >
                                  > >
                                  [protected][protected][protected][protected]
                                  > >
                                  > > Subject: [Fwd: [Fwd: [Fwd: [Fwd: [Fwd: [Fwd: [Fwd: Regading
                                  Airtel Mobile Number
                                  > > [protected]]]]]
                                  > > Date: Fri, 28 Dec 2007 14:04:37 +0530
                                  > > From: kaushik <[protected]@gnfc.in>
                                  > > To: [protected]@airtelindia.com, [protected]@airtel.co.in, [protected]@airtelindia.co.in
                                  > >
                                  > > This to inform u that SIMCARD No[protected] was given to
                                  on
                                  > > payment of Rs 150 vide receipt NO 1413 of [censored]AL Communication
                                  Bharuch,
                                  > > ( [protected]) on 22.12.2007 with a confirmation that sail SIM
                                  Card will
                                  > > be activated / ( i can use my cell no[protected] withing 4
                                  hours after
                                  > > payment,.
                                  > >
                                  > > I paid the said amont and after so many personal tals with 121 .
                                  more
                                  > > than 10 mails which are attached herewith . and after further
                                  visit to
                                  > > [censored]al Communication (on 27.12.2007) I am not able to use the my
                                  cell ,
                                  > >
                                  > > Pl suggest
                                  > >
                                  > > Today at 12.30 pm I have contacted [protected]. But unfortunately
                                  I could
                                  > > not receve any reply till now.
                                  > >
                                  > > Kaushik Mehta
                                  > >
                                  > >
                                  [protected][protected][protected][protected]
                                  > >
                                  > > Subject: [Fwd: [Fwd: [Fwd: [Fwd: [Fwd: [Fwd: Regading Airtel
                                  Mobile Number
                                  > > [protected]]]]
                                  > > Date: Wed, 26 Dec 2007 18:50:29 +0530
                                  > > From: kaushik <[protected]@gnfc.in>
                                  > > To: [protected]@airtelindia.com, [protected]@airtel.co.in, [protected]@airtelindia.co.in
                                  > >
                                  > > Everyday I am writing 3 mail and your company is replying that my
                                  > > complain will be resolved within 24 hours ....
                                  > >
                                  > > Now what I can expect from AIRTEL.
                                  > >
                                  > > Please Consider this my leagal notice and I[censored] will not resolve
                                  my
                                  > > problem then I have approach COURT of LAW.
                                  > >
                                  > > Kaushik Mehta
                                  > >
                                  > >
                                  [protected][protected][protected][protected]
                                  > >
                                  > > Subject: [Fwd: [Fwd: [Fwd: [Fwd: [Fwd: Regading Airtel Mobile
                                  Number [protected]]]
                                  > > Date: Wed, 26 Dec 2007 15:27:39 +0530
                                  > > From: kaushik <[protected]@gnfc.in>
                                  > > To: [protected]@airtelindia.com, [protected]@airtel.co.in, [protected]@airtelindia.co.in
                                  > >
                                  > > Your company is nither solving my problem nor replying... Nothing
                                  is
                                  > > heard from yrour side since last 90 hours.... U are informing
                                  lead time
                                  > > as 4 hours but when this 4 hours will be over??????
                                  > >
                                  > > Kaushik Mehta
                                  > >
                                  > >
                                  [protected][protected][protected][protected]
                                  > >
                                  > > Subject: [Fwd: [Fwd: [Fwd: [Fwd: Regading Airtel Mobile Number
                                  [protected]]
                                  > > Date: Wed, 26 Dec 2007 10:18:25 +0530
                                  > > From: kaushik <[protected]@gnfc.in>
                                  > > To: [protected]@airtelindia.com, [protected]@airtel.co.in, [protected]@airtelindia.co.in
                                  > >
                                  > > I have recd your acknowledgement regarding my compalaint in which
                                  it is
                                  > > stated that my complaint will be resolved within 24 hours
                                  > >
                                  > > 24 hours has been passed but there is no communication from your
                                  side
                                  > >
                                  > > May I know when your 24 hors limit is over
                                  > >
                                  > > Kaushik Mehta
                                  > >
                                  > >
                                  [protected][protected][protected][protected]
                                  > >
                                  > > Subject: Re: [Fwd: [Fwd: [Fwd: Regading Airtel Mobile Number
                                  [protected]
                                  > > Date: Tue, 25 Dec 2007 10:31:19 +0530
                                  > > From: kaushik <[protected]@gnfc.in>
                                  > > To: [protected]@airtelindia.com, [protected]@airtel.co.in, [protected]@airtelindia.co.in
                                  > > References: <47708E1D.[protected]@gnfc.in>
                                  > >
                                  > > kaushik wrote:
                                  > >
                                  > > > I am sending herewith mail sent by yesterday becoz your
                                  customer care
                                  > > > executive untruly replied me that your company has not received
                                  my
                                  > > > complaint.
                                  > > >
                                  > > > >From my each mail u can see the time and email address. I have
                                  sent
                                  > > > mails to the address which is mentioned in your all publicly
                                  > > > advertisement and provided alongwith SIM card as well as
                                  informed by 121
                                  > > > as oral communication.
                                  > > >
                                  > > > Today I am informed that I have to send mail another mail id -
                                  > > > '[protected]@airtel.co.in' . This mail ID u have never informed
                                  before....
                                  > > >
                                  > > > I want to know the difference of 2 mail id . I presume
                                  > > > [protected]@airtelindia.com is not replying so your execuitve has
                                  informed
                                  > > > another mail ID
                                  > > >
                                  > > > Can u say ... why I shold not approach court of law for not
                                  replying or
                                  > > > untruly behaviour from AIRTEL.. Your customer care executive
                                  was wanted
                                  > > > to prove that what I was mentioning was wrong .. She told me
                                  that after
                                  > > > 10.12.2007 (10 dec 2007) your company has not received any mail
                                  from me.
                                  > > >
                                  > > > I am mentioning the date on which I have sent mails after
                                  10.12.2007
                                  > > > on 12.12.2007 at 11.34 am
                                  > > > on 13.12.2007 at 3.37 pm
                                  > > > on 24.12.2007 at 9.41 am , 12.17 pm and 2.03 pm
                                  > > >
                                  > > > After 10.12.2007 I have sent 5 mails of which u are wrongly
                                  informing
                                  > > > customer that not a single mail is received by u ?
                                  > > >
                                  > > > Needless to mention that SIM CAR issued to me on 22.12.2007 is
                                  still not
                                  > > > activated which was promised to me will be activated within 3 ~
                                  4 hours
                                  > > > .
                                  > > > For that I have personnaly talked with 121 on 23.12.2007.
                                  > > >
                                  > > > Today more than 63 hours are passed but my problem is not
                                  attended by
                                  > > > your customer frendly company....
                                  > > >
                                  > > > HOPE U WILL REPLY THIS
                                  > > >
                                  > > > Kaushik Mehta
                                  > > >
                                  > > > -------- Original Message --------
                                  > > > Subject: [Fwd: [Fwd: Regading Airtel Mobile Number [protected]
                                  > > > [REF:[protected]]]]]
                                  > > > Date: Mon, 24 Dec 2007 14:03:16 +0530
                                  > > > From: kaushik <[protected]@gnfc.in>
                                  > > > To: [protected]@airtelindia.com
                                  > > >
                                  > > > I am sending mail for 3rd time in a day but no action at your
                                  end....
                                  > > >
                                  > > > Kaushik Mehta
                                  > > >
                                  > > >
                                  [protected][protected][protected][protected]
                                  > > >
                                  > > > Subject: [Fwd: Regading Airtel Mobile Number [protected]
                                  [REF:[protected]]]]
                                  > > > Date: Mon, 24 Dec 2007 12:17:17 +0530
                                  > > > From: kaushik <[protected]@gnfc.in>
                                  > > > To: [protected]@airtelindia.com
                                  > > >
                                  > > > At 9.41 am today i have sent an email to you but my SIM CARD
                                  for cell
                                  > > > no [protected] yet not activated which promised that will be
                                  activated on
                                  > > > 11.00 pm on 22.11.2007.
                                  > > >
                                  > > > When it will be activated as per uour clock 4 hours means 4
                                  days or more
                                  > > > ?????
                                  > > >
                                  > > > Pl reply
                                  > > >
                                  > > > Kaushik Mehta
                                  > > >
                                  > > >
                                  [protected][protected][protected][protected]
                                  > > >
                                  > > > Subject: Regading Airtel Mobile Number [protected]
                                  [REF:[protected]]]
                                  > > > Date: Mon, 24 Dec 2007 09:41:45 +0530
                                  > > > From: kaushik <[protected]@gnfc.in>
                                  > > > To: [protected]@airtelindia.com
                                  > > >
                                  > > > Yeasterday I had a talk with customer care executive (CCE) Mr.
                                  Vora for
                                  > > > about 45 minutes.
                                  > > >
                                  > > > After a talk of 45 minutes he advised me to contact Bharuch
                                  Airtel
                                  > > > office to resolve my issues. I am verymuch disturberd by this
                                  answer of
                                  > > > the CCE. In the present global scenaria communication by was of
                                  e-mai /
                                  > > > voice mail is feasible. I do not understand why he was
                                  insisting me go
                                  > > > personnaly at Bhaaruch office.
                                  > > >
                                  > > > When I explained he then todl me finally to send again my
                                  unresolved
                                  > > > complaint ( ist Part) by e-mail.
                                  > > >
                                  > > > So I am sending again my compkaint herewith please
                                  > > >
                                  > > > Now another issue which arises in last tree days.
                                  > > >
                                  > > > My sim card for cell no [protected] was blocked I contacted
                                  Bharuch
                                  > > > office personnaly on 22.12.07 at 7.00 pm, necessary amount paid
                                  by me
                                  > > > same time and I was informed that within 3 to 4 hours i can use
                                  the said
                                  > > > cell no. It was known to your office that next day was
                                  sunday... After
                                  > > > 24 hours I contacted 121 where I got reply that I can use the
                                  said no on
                                  > > > monday ... I think there is huge communication gap in your
                                  > > > organisation. Custores are given answers as CCE thinks fit ..
                                  There is
                                  > > > no sety guideines,,
                                  > > >
                                  > > > Needless to mention that network problem i am facing for my
                                  three
                                  > > > connection. When I complained for netwotk then it is for three
                                  > > > conncetion which I am holdiing. Rent is to be reduced for three
                                  > > > conncetion not for one.
                                  > > >
                                  > > > Sir, hope our network problem will be resolved at the earliest
                                  as I am
                                  > > > not intersted for reduction in any charges but services hsould
                                  made
                                  > > > available.
                                  > > >
                                  > > > Kaushik Mehta
                                  > > >
                                  > > > MOB NO : [protected] [protected] [protected]
                                  > > >
                                  > > >
                                  [protected][protected][protected][protected]
                                  > > >
                                  > > > Subject: Regading your Airtel Mobile Number [protected]
                                  [REF:[protected]]
                                  > > > Date: Mon, 10 Dec 2007 11:07:40 +0530
                                  > > > From: "[protected]@airtelindia.com" <[protected]@airtelindia.com>
                                  > > > To: [protected]@gnfc.in
                                  > > >
                                  > > > Dear Mr. Megta,
                                  > > >
                                  > > > Thank you for writing to Airtel.
                                  > > >
                                  > > > This is with reference to your email dated 10/12/07 expressing
                                  concern over the network coverage for your Airtel mobile number
                                  [protected].
                                  > > >
                                  > > > As per the telephonic conversation, we would like to inform you
                                  that your concern for network coverage has already been forwarded to
                                  respective department and your service request number is 14479043. As
                                  per the Service Request number, please be informed that there is a
                                  weak indoor coverage at the specified area and currently no new site
                                  is planned for the next 3 months.
                                  > > >
                                  > > > In view of the above, we would also like to inform you that 50%
                                  discount on bill plan rental for 3 months have already been activated
                                  with effect from 30/10/07.
                                  > > >
                                  > > > We would like to assure you that we at Airtel use stringent
                                  measurement and control applications to ensure that you receive
                                  error-free services. We are continuously working towards upgrading
                                  our network to ensure that the coverage is as extensive as possible.
                                  > > >
                                  > > > However, despite our best efforts there are times when it
                                  becomes very difficult to define the exact range of the coverage and
                                  we would like to assure you that our network team is working on
                                  improving the services by planning cell sites, throughout the city.
                                  > > >
                                  > > > The installation of such cell sites would help to improve the
                                  radio wave frequency for both indoor and outdoor coverage. The
                                  benefits of the same will be perceptible in approximately, three to
                                  six months. We request your co-operation till such time.
                                  > > >
                                  > > > It has always been endeavor to provide you with the best
                                  customer service and we assure you of our sincere commitment to
                                  meeting all your future requirements.
                                  > > >
                                  > > > In case you need any further assistance send your queries
                                  through email at [protected]@airtelindia.com or SMS at 121.
                                  > > >
                                  > > > Warm Regards,
                                  > > >
                                  > > > Jignesh Patel
                                  > > > Customer Relationship Officer
                                  > > > Airtel
                                  > > >
                                  > > > ---- Original Message ----
                                  > > >
                                  > > > This is Third Request ..... U have not replied a single
                                  > > > request....Should I go to "GRAHAK SURAXA MANDAL"
                                  > > >
                                  > > > Kaushik Megta
                                  > > >
                                  > > > Content-Transfer-Encoding: 7bit
                                  > > > X-Mozilla-Status2: 00000000
                                  > > > Message-ID: <475A6BD8.[protected]@gnfc.in>
                                  > > > Date: Sat, 08 Dec 2007 15:33:04 +0530
                                  > > > From: kaushik <[protected]@gnfc.in>
                                  > > > X-Mailer: Mozilla 4.79 [en] (Windows NT 5.0; U)
                                  > > > X-Accept-Language: en
                                  > > > MIME-Version: 1.0
                                  > > > To: [protected]@airtelindia.com
                                  > > > Subject: Billing Problem
                                  > > > References: <475A3111.[protected]@gnfc.in>
                                  > > > Content-Type: text/plain; charset=us-ascii
                                  > > >
                                  > > > > Dear Sir,
                                  > > > >
                                  I have opted for Cug plant under which i have availed three
                                  connection
                                  from Airtel.
                                  The three number allotted to me are
                                  > > > >
                                  > > > > +[protected]
                                  > > > > +[protected]
                                  +[protected]
                                  I am in receipt of following 3 bills.
                                  Bill no.[protected] dtd 12.11.2007
                                  > > > > bill period 11.10.2007 to 10.11.2007 for above mentioned 3
                                  mobile
                                  > > > > numbers as detailed given bellow
                                  > > > >
                                  > > > > Account No Airtel No Total Charges
                                  > > > >
                                  > > > >[protected] [protected] 390.77
                                  > > > >[protected] [protected] 422.51
                                  > > > >[protected] [protected] 11.30
                                  > > > >
                                  > > > > again for the same period a separate Bill no[protected] dtd
                                  12.11.2007 is
                                  > > > > raised to me for the said period under the different account
                                  no viz.
                                  > > > >[protected]
                                  > > > >
                                  > > > > after some time I received again Bill no [protected] dtd
                                  24.11.2007 for
                                  > > > > the period 24.10.2007 to 22.11.2007 under account No
                                  > > > >
                                  > > > >[protected]
                                  > > > >
                                  > > > > I have paid in advance which is not reflected in the combined
                                  bill
                                  > > > > mentioned above for the Nos [protected] and [protected].
                                  > > > >
                                  > > > > I surprised that your company is maintaining different
                                  account nos for
                                  > > > > one cell No
                                  > > > >
                                  > > > > I have lodged complaint for poor services provided by AIRTEL
                                  regarding
                                  > > > > signals. I am unable to talk from my residence (inside). For
                                  each call i
                                  > > > > have to come out from my residence ( on the road) which
                                  creates lot
                                  > > > > many problems to me as I am not able to keep any
                                  communication
                                  > > > > confidential as everybody of the society members are
                                  inevitable informed
                                  > > > > rather disturbed by me/ Airtel.
                                  > > > >
                                  > > > > Your customer care executive informed me before 3 days that
                                  for the
                                  > > > > trouble we are facing AIRTEL is kind enough to waive 50% of
                                  rental
                                  > > > > charges.... the said problem is not for one cell no but it
                                  is for all
                                  > > > > the nos which i am using.(No reduction is reflected in any
                                  bill
                                  > > > > mentioned above)
                                  > > > >
                                  > > > > Sir, I am interested in good services not reduction in the
                                  rental
                                  > > > > charges. Pl inform when your services will improve. At
                                  present I have
                                  > > > > to keep once land line( to talk when confidentiality is to be
                                  maintained
                                  > > > > ) and bsnl connection ( for incoming call as when outsiders
                                  calls me I
                                  > > > > am not reachable) which costs me more than your reduction
                                  offered.
                                  > > > >
                                  > > > > Kaushik Mehta
                                  Hello all,
                                  there is problem in GUJARAT in AIRTEL in it's NOP services ..
                                  i am not able to access the services...
                                  When i am complaining at airtel, They are telling me to wait for 4 hrs..

                                  But after the 4 hrs the same answer...

                                  i was not able to access this service in last week for 4 days...
                                  so only 3 day they have provided that service..

                                  When i am asking for refund they telling..
                                  SORRY..

                                  I want some EXTREME STRICT ACTION AGAINST AIRTEL...
                                  i am here telling some names of customer care executives which have given me these illogical answers
                                  (Niraj patel(a'bad, SUPERVISOR))
                                  i am insurance agent. and working man. and student. my problem is very weck network my phone.day and night.pls help. your faithfully
                                  sojitra keshav
                                  i am mohib pathan from gujarat i am use airtel prepaid connection
                                  i am veri hapy with airtel coneecton but i am complaint against airtel vas services because airtel company any vas actvated without consern so my kindly request plz resovled my complaint



                                  from
                                  ahmedabad
                                  regards
                                  mohib
                                  i need a list of empty new numbers available in gujarat we need 5 connections
                                  i have airtel prepaid card.jisme kisine wrong recharge karva diya or my card call rate change ho gaya he.jo pehle a2a 25paise a2m 50paisa or landline 90paisa 1 year ke liye tha lekin kisika 69 recharge aya or call rate change ho gay.mene yaha airtel office me kitini bar gaya vo kehte he kal ho jayega me mail kardunga lekin do mahine ho gaye abhi tak hua nahi.mera number he [protected] Me apko bhej raha hu jise purana call rate kare ki vinanty
                                  Does 9975 series belong to Airtel Gujarat???????????????????????
                                  i have airtel prepaid card i have given so many complains to customer care about when i am in roming outgoing is not going properly .
                                  my mobile no is [protected]
                                  i am not satisfied with gujart Airtel prepaid customer.
                                  do the need ful
                                  sir, airtel officer
                                  ahemdabad
                                  subject:-out of range my cell
                                  my number is [protected]
                                  We have a land line of Airtel No.[protected]. Some times, without our approval, the airtel people activating or deactivating the VAS service. Few months back, the people deactivated my parallel ringing pack and afterwards they said one of the person called to 121 and asked for deactivation and they said one new name, the name is not known to us. Now this month they activated the Antivirus Pack, which is for Rs60/=. Actually we have not asked any pack from them.

                                  Be serious that, if we are not scrutinizing our bills every month, we will be blamed by Airtel.

                                  Best regards

                                  K.RAVICHANDRAN
                                  I had airtel connection in gujarat. Presently i m in Haryana. But i m unable to make any call. My all outgoing calls are getting disconnected. Rather, my incoming calls is ok. I m facing this problem from last 5 days. When i tried to ask solution of this problem from coustomer care they told me that we can't do anything for this and you have to ask from gujarat coustomer care.

                                  Airtel — wrongly charged money not refunded even after 3 months

                                  Respected Sir/Madam

                                  My name is Dibyendu Dutta
                                  My Mobile Number is [protected] (Kolkata)

                                  I topped up with a Voice pack voucher of rs 70 with a talk value of RS 100 and validity of talk value is 1 calender day (not 24 hours), After the recharge when I made many ISD calls but they were charged from my main account balance, which is illegal, I have made several complaints but they alwaays explaied illogical things and never came to any help, they have no idea of server activities, and after one day that 100 rs balance from my voice pack balance was debited (as its valid fo one day only), I wanted my 7-0 Rs back buy till date I have not received, Please take some action, Details of Transactions are below

                                  Transaction ID - T-ID 73639391 11:05 AM 11/4/2008

                                  Transaction ID C -ID[protected]

                                  Its not a matter of 70 Rs, I recharge with around 300+ RS per day, but the question is of illegal charges.

                                  You are my last hope

                                  Thanks

                                  Dibyendu Dutta
                                  i have airtel connection in gujarat. on 13th sept 2008 at 9:49 am my balance was 2.83 rupees i had done (all)local sms on that time then also the balance was should not be cut of then i tried 2nd time then also it not be cut of, i tried 6th time then also it not be cut of. then after some time company had charged 1.50 rupees for every local sms and the balance gone in in -6.16 rupees so what happened at that i don't know & airtel balance is never goes in (-) so kindly note this problem of yr network and reply as soon.
                                  I am Pravin Patel using the airtel connection [protected] from last 8 Months. From last three Moths some wrongly charge deducted from my account without any information. I am very dis appointed to Air tel. If my deducted money will not credited me, I will dis continue Airtel service and ask atleast 500 people to dis continue you service.
                                  CUSTOMER SERVICE OFFICIER BEHAVIOUR NOT UP THE MARK
                                  I HAD BEEN TOLD, I HAD USED INT!L CALL FOR 21/2 HOUR ON 4TH DECEMBER 08, BUT WHICH NUMBER, WHICH COUNTRY AND WHAT TIME IS UNDISCLOSED
                                  my name is m.a.darves my mobile number [protected]
                                  i had been charged approx Rs1400 /- from my prepaid mobile customer service officier behavior (MS SHABNAM) WAS RUDE .PLEASE CLARIFY AS SHE SAID I HAD USED MY MOBILE for INT!L CALL FOR 21/2 HRS FOR WHICH NUMBER WHICH CITY, WHICH COUNTRY AT WHAT TIME
                                  I THINK MY MOBILE BEEN HAGGED BY SOMEONE ELSE
                                  I REQUEST YOU TO REVERT MY TALKTIME OF AMOUNT OF Rs 1400/- WHICH HAD BEEN DEDUCTED BY YOU TILL TODAY I HAD NEVER USED LOCAL CALL FOR 21/2 HOURS IN MY LIFE FROM MY MOBILE NUMBER YOU CAN MAKE OUT IAM OLDEST CUSTOMER OF AIRTEL AND I AM SALARIED MAN, 21/2 HOUR CALL LOCALLY IS IMPOSSIBLE IN MY LIFE
                                  Hello!
                                  Last day i was mailed you's officers, & recover my problem.
                                  But todat I can't talk with Customer-Care-Exe. about my unjustified deduction.
                                  My prepaid No: [protected]. Pls. help me & try to do somthing about my unjustified deduction amount refund Pls. Pls.
                                  I had camcelled my connection in decmber, 2008 but evenafter that I am getting bill for the connection which is already disconnected.
                                  personal visits as well mail has not earned any relief. very poor customer service..hell with airtel ..
                                  I have been charged Rs 30/- by Airtel for vas pack offer even though i have never subscribed to it.I made several calls to customer care, but they are pointing out my fault. I even asked one customer care girl to give me a number so that i can unsubscribe the offer, but she was avoiding me by telling that there are many packs & we don't know to which pack you have subscribed.

                                  Mobile NO. [protected]
                                  Hi I want to purchase new cug plan of rs 99 so can any one say
                                  is't good or not i want to purchse that only for using Mobile office ????????????
                                  pl.cancel my postpaid connection. cell no.is [protected].

                                  Air Tel Prepaid — VAS IS WRONGLY CHARGED

                                  Is air tel is cheating customers? i have prepaid card [protected].one day suddely i started to get rs.3 is debited for VAS downloading which i have not done anything.called to 121 but got message there is no such services is activated in ur mobile but debit entry is going on and i have to stop connection and opt for other services.
                                  Be careful,cheating starts like this,one fine day u will get a message i[censored] view that message then u r getting debited,u can not do anything and no use to send stop message to 121

                                  can airtell or anybody sugest me how to stop this?

                                  parameshwar hegde
                                  Respected sir,
                                  my mo no. [protected] my balence is cut by airtel live .i have received a message from on 64611030 on dated 10/9/09 time 04:40pm my balance' was 50.00 after which i was left with only 18.75p this messeg is {{thanks for using (life_pack, Subscription)subscripation service on Airtel WAP. You have been charge Rs 30. Enjoy http://gclube.in}} sir i have not subscribed for any service and the amount is wrongly charged so i request you to plz look ito this matter and kindly refund my money back.
                                  Thanking you
                                  Sir,

                                  I am a customer of Airtel prepaid in Gujarat. I doubt my phonecalls are being recorded by some source. I am totally dsiturbed by this behavior of someone. Kindly give me a feedback as to how to track this and proceed legally against this act.

                                  Thanking you.

                                  Regards,

                                  Arun
                                  i have airtel indian sim card(gujarat) now i use this card uae but some my mistake my card is block so sent me puk code my airtel no is [protected] i m wait for reply
                                  pls send the other post paid plain details my mail id.
                                  DEAR SIR,
                                  I AM Mr SK MAITY HAVING AIR TEL CONNECTION SINCE ONE YEAR. MY NO IS [protected].

                                  1) I AM NOT GETTING OUTER PH CALLS, WHENEVER RING-UP SOMEBODY THEY COMP LAING THAT
                                  IT IS BUSY OR ENGAGING OR RINGING. THOUGH THE PHONE IS ALRIGHT&SIGNAL IS FULL.

                                  2)EVERY NOW&THEN RING-UP AND JUST KEEP ON TELLING SIR YOU ARE SELECTED FOR AIR TEL HALLO-TUNE ETC &YOU ARE CHARGED, BEFORE I SAY ANY THING THEY CUT PHONE.IS IT THE COMPANY POLICY OR WHAT.THEY OFTEN RING-UP FROM THIS [protected] OF YOUR AIRTEI PERSON.PLEASE MAKE SURE IN-FUTURE SUCH INCIDENT WILL NOT HAPPEN.

                                  3)MY E Mail [protected]@gmail.com FOR YOUR FURTHER CORRESPONDENCE.

                                  Airtel — Airtel Wrongly charged continuously from past 3 months

                                  Name:- Sunny Chaudhary
                                  Mob- [protected]
                                  Airtel is earning in corers by making fool to innocent customers, i am using 98 rs Internet plan wher i can download or access 2 gb of data. but from past 3 months they continuously charge 60 to 80 rs everytime. They accepted that they hav some fault with their Airtel Live and mobile office service. they charged ,me more than 20 to 25 times for downloading pictures and videos and when i called them then they gave me the refund. but now their agents are very much rude and illliterate dont know any manners. they straight away d/c calls. give wrong commitment like "haan sir aap phone rakhiye refund mil jayega" then they disconnect the phone.
                                  I suffred like a hell and i m thinking for those customers who dont knw for wat they have been charged for
                                  really i beg u guys plz stop airtel or any service provider who charge the customers wrongly....today i called up 12 times for the refund n they d/c my phone 7 times........i had 0 balance and i am suffreing from asthama. i was not able to call my parents as i had no balance , today i suffred alot
                                  n i am cursing , dat one will surely cum wen all these betray stop.
                                  Airtel pls maintain some customer service n plz dont charge wrongly to our indian poor customers who dont for they have been charged for

                                  Airtel — Wrongly charging prepaid for last one month

                                  It seems to be a big fraud going on with Airtel prepaid services. Looks like randomly prepaid no. are selected and charged is deducted in name of Value Added Services. To me, despite complaining several times, charge is getting deducted from last one month. I have lost more than Rs 2000 in such fraudulent charging.
                                  When you put complaint, customer service person will say, it will be taken care of in next 3 days and after 3 days you will get a call ..you will be asked the issue again..and same promise of restoring it in 3 days is repeated. In the meantime your charge will keep on deducting in name of Value Added Service.
                                  And the best part is, even my phone is not compatible to have Aitel Live Browser services, Airtel is charging me for the same. Giving different reasons ..Airtel will keep eating you money... thanks to no. portability ..I can very well see Airtel getting doomed ver soon.
                                  hi i m tushar from ahmedabad.i want to take a new connection of airtel postpaid connection for me and my family members.can anyone tell me that cug plans available for that.from somewhere i here that 43 rental plan is available in airtel.so please guide me in this matter.i want to take atleast 10 connections for that.reply soon on [protected]@rediffmail.com
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                                    preet kamal singh
                                    from Chandigarh, Chandigarh
                                    Dec 9, 2007
                                    Resolved
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                                    Resolved

                                    respected sir/madam
                                    I am a resident of Punjab and using aitel telecommunication services. I have many complaints against the poor services provided by airtel. First thing is that 121 is your customer care number and I tried calling it but I always got to hear the recording that type your request in 130 words and send it to 121 but there is no customer care executive who have talked to me. Second thing is that on 1 december 2007 wrong deductions of Rs7 [actual balance Rs 168 and after deductions Rs 161] were made from my airtel number i.e. [protected]. I called up to 121 many a times that morning but no response was made, then I called 121 fro my friend's number i.e. [protected], then I talked to a customer care executive [ I would also like to mention the time 9.00 a.m. - 9.45 a.m.], she told me that its a mistake by airtel and your deducted money will be refunded shortly. But its your so called best services that nothing has been done about it. I again tried to call 121 and told to send my request in 130 words to 121. I did that and received a message from 121 regarding my request and send me my complaint number [protected] and I was told that my wrong deductions will be refunded on 4 december 2007 but again ur poor services nothing had happened. I called again on 121 and I was told that it will be refunded in the evening, now I am waiting for that damn evening till now, when will it come and when the worst than worst AIRTEL company will refund my money. Today 9 decenmber 2007, I still have got no response from airtel. Now today only I got a message from airtel that call *444# for free and get news, jokes, cosmopolitan tips, love tips etc absolutely free. I called *444# and menu was there:-

                                    provisional airtel live
                                    news
                                    jokes etc.
                                    jokes were written after the number 4 and I was told to type my choice. I typed 4 for jokes and I got two jokes. But later on I received two same jokes and another message following above messages that my account has been debited with Rs 6 for these messages. I called up 121 and asked for deactivating this service. Then i asked about my request made on 1 december 2007 and that customer care executive disconnected my phone. Kindly make the above issue clear on earlier basis.

                                    Preet Kamal Singh
                                    [protected]
                                    [protected]
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    One of the worst service providers I have seen such a bad service provider i do recommend all not 2 use this companies products. I have got something abt 5 nos n i m going 2 shut all of them, I m using it since last year n i m fedup within 4 months only they don't have the system of declairing for which particular thing they r deducting. They don't have centralised system if i do go to another circle for any complain i have 2 talk on std with the IVR n when the time 2 talk 2 customer care comes it tells no does not exists. The service sms which r free here are chargeble in other areas. They do deduct for the calls which i haven't called. The another person receives miss call whome i haven't dialed within last two days also all these problems i m really fed up. I m a customer of Airtel Maharatra area worst of all.

                                    AirTel — wrong deduction of Rs 168

                                    i have airtel prepaid connection [protected] on 14/7/2011 their is wrong deduction of Rs168 as i was having balance of Rs 422 and been reduced to Rs 254.33 having asked reason from customecare they do not know. Please help me againist harrassment caused by airtel


                                    SC Banga
                                    B32 ayodhya enclave sector13 rohini delhi-85
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                                      harjeet singh
                                      from Chennai, Tamil Nadu
                                      Dec 9, 2007
                                      Resolved
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                                      Resolved

                                      I had Airtel postpaid mobile connection in Bhopal, MP. I had to move to Lucknow on 04/11/07. So before leaving Bhopal, I had request to customer care executive of Airtel to change my bill plan from 499 to 299, And they had change my plan within 4 hours and said that the plan would change back to 499 within 4 hours of request.
                                      After coming back to Bhopal on 22/11/07. I had again request (service request reference No.[protected] to Customer care executive to change my bill plan back to 499. But at this time they had denied to change my bill plan and told me that the policy of changing the bill plan had been change and now bill plan would change after the current bill cycle i.e from 20/12/07.
                                      It would be loss for me if I continue 299 plan till current bill cycle complete.
                                      How they can change their policy (which is related to the user) without giving information to the user.
                                      It is therefore requested to look into the matter for suitable action under intimation to me.
                                      According to this new policy of Airtel, how user can change his plan in between bill cycle, if required. This policy is useless, according to me.

                                      Regards
                                      Harjeet Singh
                                      [protected]
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      The worst ever worst kind of service to customer has given by the airtel... pls note and try to avoid of changing number from postpaid to prepaid b'coz you will suffer after recharge...
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                                        hari shankar
                                        from Bengaluru, Karnataka
                                        Dec 9, 2007
                                        Resolved
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                                        Resolved

                                        I have changed my number [protected] from postpaid to prepaid on oct 1-2 week.I have submitted my Enrollment form to the nearest teleshop..(reach telecom- Anna nagar-Tamil nadu (Prescriped Airtel shop)).

                                        but in between oct & nov my number is diconnected twice....I have called reach telecom. what is the problem? they did't given right information and activated my number twice.

                                        but on Dec 5th my number totally disconnected and it has been removed even from customer care database also.. so i can't use my number...when i called customer care.. they said, sir your form has not recevied ... pls submit it.. I told i have given all the information of when it submitted or they told it is activate by the airtel shop only.....

                                        In reach telecom, they told sir your form has been send to airtel office and we had all the record for that processing...

                                        so they made me as ball and passed btn customer care and airtel shop..........see how it goes...


                                        note: on 29th nov my validity expired(I got sms lots of sms to recharge) so I have recharged my number on 28th (Rs 1110/- with 180 days validity).....

                                        see i got sms about my validity expired on 29th but, they even made any phone call or sms about my number will became diconnected on 5th dec....see how customer care is working.............


                                        so in my account i had 960 balance..when i called to customer care they told they will try to get the number but not money....

                                        The worst ever worst kind of service to customer has given by the airtel....pls note and try to avoid of changing number from postpaid to prepaid b'coz you will suffer after recharge.........


                                        now i had vodofone number I never wish to go to airtel ..........
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        I had Airtel postpaid connection from over 4 years. Two years back, they called me and offered a free addon postpaid sim which I took and gave it to my brother. After that I was getting bills regularly for both the numbers. One month back, my brother changed to prepaid to a different number of his own. So I cancelled his addon number. But after that, I got 300 Rs extra in the bill stating that it was one time charge for separating that number from the parent number for cancellation. In spite of me explaining to them, they did not cancel that number until I paid that 300 Rs extra plus 1 more month rental which they had not cancelled. so guys, be careful the next time they call you and offer any free sim or something.
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