______________________________________________
From: LV, Shanthisree (GE Indust, ConsInd)
Sent: Wednesday, January 16, 2008 9:53 PM
To: [protected]@airtelindia.com
Subject: RE: Regarding your mobile number - [protected]. [REF:[protected]]
Hi,
Thanks for your detailed response.
May I have clarification on the following :
1.If the requested Bill plan in my subscriber enrolment form is My plan 299, Why an amount of Rs.500/- was collected as a deposit at the time of subscription ?
2.I submitted a request to change my Plan from My Plan 299 to CUG 249 on 27th October 2007 at Airtel Lobby, Begumpet as I was told that the subscriber enrolment form received at the time of activation of my mobile number is My Plan 299 which actually should be in CUG - 249.I even requested them to recalculate my bill and told them unless and until that is done I cannot pay the bill. But, there was no resolution for that and they have barred my outgoing.I cleared the amount on 13th Nov 2007 and contacted them again to change my Rate Plan to CUG - 249 as I identified that the plan didn’t got changed, but to my surprise they told me to pay an additional amount of Rs 200 for the same. I don’t know why I was told to pay 200 extra though they have charged Rs 500 at the time of subscription.(Attached a copy of the Receipt for Rate Plan change request) and I did pay Rs 200 to regain my outgoing.
As I have requested them to change my rate plan from My Plan-299 to CUG - 249 on 27th Oct 2007, I want the bill to be recalculated from 27th Oct 2007. Unless and until my bill is recalculated, I am not going to make any payments.
PS : Please refer to the complaints raised against my mobile number till now, I didn’t get any resolution till now regarding the issues I have raised. I need to escalate this issue if I don’t get immediate solution.
Regards,
Shanthi
-----Original Message-----
From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
Sent: Saturday, January 12, 2008 6:52 PM
To: LV, Shanthisree (GE Indust, ConsInd)
Subject: Regarding your mobile number - [protected]. [REF:[protected]]
Dear Mr. Sree,
Thank you for contacting Airtel.
You had expressed concern over the bill plan activated and the bill charges for your mobile number [protected]. We understand your concern and will work towards resolving the same.
We would like to inform you that as per the subscriber enrolment form received at the time of activation of your mobile number, the requested bill plan is My plan 299. Hence, the same has been activated on your mobile number with effect from 23/09/07.
Further, with regard to your concern over the call charges towards the CUG numbers, we would like to inform you that the plan MY plan 299 is an individual plan. Hence, the CUG mobile number has also been charged as the tariff of My plan 299.
Please find the tariff details of My plan 299 plan for your kind perusal:
Monthly Rental - Rs. 299/-
CLIP (caller line identification presentation) - Free National Roaming Rental - Free Local Calls - Rs. 49p/min to all mobiles and landlines STD calls - Rs. 99p/min to all mobiles and landlines National Roaming - Rs. 1/min for both incoming/outgoing (Only on Airtel Networks)
SMS:
Local - 30p/SMS
National - 50p/SMS
International - Rs. 5/SMS
Roaming Incoming &Outgoing on Airtel Network - Rs. 1/-
Regarding your concern over the bill plan change to GE CUG 249 plan, we would like to inform you that the same has already been activated on your mobile number with effect from 17/12/07.
Further, we request you to contact your company Airtel coordinator for the tariff details of GE CUG 249 plan and also like to inform you that you could know about your bill plan of your mobile number by sending an SMS BP to 121(toll free).
In view of your above concern over the deactivation of your mobile number, we would like to inform you that your mobile number has been deactivated with effect from 05/01/08 as we are not in receipt of your bill amount of Rs.4,615.62/-.
We request you to clear the billed amount of Rs.4,615.62/- to enable us to activate your mobile number.
We will be pleased to reconnect your Airtel number immediately after we receive your payment.
Kindly reconfirm on the same with the receipt number and the mode of payment with the payment date. We look forward to hearing from you soon.
Regarding your concern over the services of Airtel, we realize that this situation must have greatly inconvenienced you. We are a customer centric organization and as such would want every interaction you have with us to be a pleasant one.
Further, with regard to your mobile number [protected], we would like to inform you that we are unable to process the same as this mobile number is not subscribed in your name.
At Airtel, as we enforce the most stringent security measures when it comes to customer's privacy. Hence any request has to be forwarded only from the subscriber's official mail address.
It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meeting all your future requirements too.
For further assistance, mail us at [protected]@airtelindia.com or SMS to 121 (toll free).
We value your association with Airtel.
Regards,
Mohanapriya
Customer Support Service
Airtel
---- Original Message ----
From [protected]@airtelindia.com
To [protected]@ebspeml.bharti.com
Cc
Subject (Mobile No:=[protected] ) Regarding your mobile number - [protected] Message From "LV, Shanthisree (GE Indust, ConsInd)" <shanthisree.[protected]@ge.com> Date 12-Jan-2008 18:01:19 Attachments None
Hi,
I have already given complaint 4 times regarding the below case and also complained to the concerned persons who gave me the connection. I didnt not get any resolution for that. Hope you will take necessary action and get back to us on this as soon as possible.
PS : There is a small correction in the below number.It?was?mentioned earlier?as [protected] which should be actually?[protected].
Thanks,
Shanthi
From: LV, Shanthisree (GE Indust, ConsInd)
Sent: Thursday, January 03, 2008 8:55 PM
To: '[protected]@gmail.com'
Cc: 'm.[protected]@airtel.in'
Subject: FW: Referring Complaint #14990871 and #14990900
Hi,
Was there any progress on this case?
I didn't receive any update?yet, rather my outgoing?got barred and today I received a communication that my incoming?also?will be barred by tomorrow. Can anyone please update?ASAP ??else we need to escalate this issue.
Reference Number : 14705316
Regards,
Shanthi.
From: LV, Shanthisree (GE Indust, ConsInd)
Sent: Monday, December 24, 2007 3:53 PM
To: '[protected]@gmail.com'
Cc: Uchula, Samuel (GE Indust, ConsInd)
Subject: FW: Referring Complaint #14990871 and #14990900
Hi Pradeep,
This is ShanthiSree LV working with GE Consumer and Industrial, Begumpet.
I have taken a New Airtel Connection from you in the month of September requesting the rate plan CUG 249 with STD 53 Topping Plan. I got a confirmation call from Airtel stating that my new connection got activated in CUG 249 with STD 53 Topping Plan. I paid Rs.500 for deposit and Rs.300 for Special Number[protected] activation while taking the connection.
But to my surprise, I observed in my first bill that all Closed User group calls have been charged and when I checked with the Airtel Customer care, I got to know that my connection got activated in the wrong plan My Plan - 299.
I placed a complaint immediately to activate the correct plan and recalculate my Bill for past two months in Airtel office, BrigadeTowers, Begumpet. I didn?t get any resolution for that for nearly two months.
Rather my outing was barred as it exceeded the credit limit in spite of mentioning in my complaint that unless my case is resolved I?ll not pay my bill. There were no updates on the case that I have placed and the case has been closed without any intimation.
The Airtel executives asked me to pay an additional amount of Rs.200 for rate plan change and released my outgoing. I wonderedwhy I have to pay an additional amount of Rs.200 to activate my number in the right plan which I had requested. I paid Rs.200 again to change my plan from My Plan ? 299 to CUG 249 with STD 53 Top-up plan to release my outgoing.
Please take appropriate action on this ASAP as this is pending for nearly
3 months and recalculate my bill as well as the bill of the following person as his outing calls to my number is also chargedwhich should not be charged as his number is?also in CUG.
?Name????????????????:?Samuel Uchula
Phone????????????????:? [protected]
Kindly do the needful.
Thanks
ShanthiSree LV.
[protected][protected][protected]-------
Samuel Uchula
GE Industrial
India Innovation Center
Programmer - Equipment Services Penske
T : +[protected]
F : +[protected]
D : *709 1852
M : [protected]
E : samuel.[protected]@ge.com
???? www.ge.com
-----Original Message-----
From: [protected]@airtelindia.com [mailto:[protected]@airtelindia.com]
Sent: Friday, January 11, 2008 10:34 PM
To: Uchula, Samuel (GE Indust, ConsInd)
Subject: Regarding your mobile number - [protected]. [REF:[protected]]
Dear Mr. Sree,
Thank you for contacting Airtel.
You have expressed concern over the bill plan activation and the bill charges for your Airtel number [protected]. We understand your concern and will work towards resolving the same.
We would like to inform you that we are unable to process the same as the mail not received from subscriber's mail ID.
At Airtel, as we enforce the most stringent security measures when it comes to customer's privacy. Hence any request has to be forwarded only from the subscriber's official mail address.
Further, with regard to the mobile number [protected], we would like to inform you that the same is a prepaid number. Hence, we request you to contact our prepaid customer care at [protected] (toll free) regarding the same.
It has always been our endeavor to provide you with the best customer service and we assure you of our sincere commitment to meeting all your future requirements too.
Should you require any further clarifications or assistance, please reply to us via email to [protected]@airtelindia.com or fax us at [protected].
We value your association with Airtel
Regards,
Mohanapriya
Customer Support Service
Airtel
---- Original Message ----
From? [protected]@airtelindia.com
To? [protected]@ebspeml.bharti.com
Cc
Subject? (Mobile No:=[protected] ) Referring Complaint #14990871 and #14990900 Message From "Uchula, Samuel (GE Indust, ConsInd)"
<Samuel.[protected]@ge.com> Date? 11-Jan-2008 21:35:38 Attachments? None
Hi? ,
This is ShanthiSree LV? working with GE Consumer and Industrial, Begumpet.
I have taken a New Airtel? Connection from you in the month of September requesting the rate plan? CUG 249? with STD 53 Topping Plan. I got a confirmation call from Airtel stating that my? new connection got activated in CUG 249 with STD 53? Topping Plan. I paid Rs.500 for deposit and Rs.300 for Special Number[protected] activation while taking the? connection.
But to my surprise, I? observed in my first bill that all Closed User group calls have been charged and? when I checked with the Airtel Customer care, I got to know that my connection? got activated in the wrong plan My Plan - 299.
I placed a complaint? immediately to activate the correct plan and recalculate my Bill for past two? months in Airtel office, BrigadeTowers, Begumpet. I didn?t get? any resolution for that for nearly two months.
Rather my outing was barred as it? exceeded the credit limit in spite of mentioning in my complaint that unless my? case is resolved I?ll not pay my bill. There were no updates on the case that I? have placed and the case has been closed without any? intimation.
The? Airtel executives asked me to pay an additional amount of Rs.200 for rate plan? change and released my outgoing. I? wonderedwhy I have to pay an additional? amount of Rs.200 to activate my number in the right plan which I had requested.? I paid Rs.200 again to change my plan from My Plan ? 299 to CUG 249? with STD 53 Top-up plan to release my outgoing.
Please take appropriate? action on this ASAP as this is pending for nearly
3 months and recalculate my? bill as well as the bill of the following person as his outing calls to my? number is also chargedwhich should not be charged as his number is?also in? CUG.
?Name????????????????:?Samuel Uchula
Phone????????????????:? [protected]
Note :- We have approached? Airtel office, BrigadeTowers, Begumpet. nearly
4 times? and they didnt take any action till now. Hope you will immediately take an? action and get back to us on this.
Thanks
ShanthiSree? LV.
Aug 13, 2020
Complaint marked as Resolved
It is not for money but it is an issue for the right as like me many other consumers might also be facing the same problem.
Thanks & Regards
GAGAN MEHTA
[protected]
i want to detail billing my airtel post paid no([protected])since last 5 months bill details .
i want to deactivate the cricket pack which was activate by default during using web please deactivate this pack as soon as possible. this pack also charge me 30 rupees and i have been not recieve any massege from it.
thanking you
by default i starts cricket pack on my mobile { [protected]}, during using the web but there is no message from that sidenow i want to deactivate this service please guide me. my cont. no. is [protected].
thanking you
I lost my mobile on 07 Mar 2008. The model is 6600, my mobile no is [protected]. How can i caught that theft? otherwise could we deactivate that product from putting any sim within it?
The product IMEI no is [protected]. Could i found the mob no he is now using? please give me the solution.
i rohan kothawale deactivated my airtel postpaid simcard so had given deposite to airtel around rs.1000. i want want my money back as fast as possible. i lost my mobile number you can check your system with the help of my name and got resulte. so please send me a balance cheque at my living adderess as fast as possible. thank you
I had been register my two nos on airtel.in but i cant use this so i want to detail bill by email on my mail id .
my nos is [protected] and [protected] in the name of Renjit buildcon ltd
Kinldy do the needful asap
I am just fedup with the unknowing no's which comes at least 10-15 times daily, which comes from airtel network services explaining new schemes, new music, ring tones etc.and also many sms also comes.
So it is my request to pls finish off all these disturbances.
Thanks
Sanjay
Airtel Mobile — gprs service
my mobile no [protected], i am using mobile office via nokia N70m model, but there mobile office services are very poor & internet not opening browsing in my computer. i think sum problem in your mobile networks in birsinghpur/mungther dist- umaria m.p.i have lost my sony sricson mobile which had an airtel connection.
i have got a duplicate sim.
is there any way so that i can find my mobile.
Airtel Mobile — gprs rental
In the last month on 8/4/2008 the gprs monthly rental cut twice on my mobile.my mobile no is - [protected]
name - pankaj kumar jha
address -Qr .no.- L / 6 - 50, Tube baridih,
Jamshedpur, jharkhand
Sir,
I deactivated my GPRS a week before but airtel still daily take charge of Rs. 15 from my mobile account.
many times i deactive gprs by sms on 511, but no return massage i recived.I am loosing Rs. 15 daily.
my mobile no.is [protected]
Please guide me.
REGARDS
ABHI
[protected]
REGARDS
ABHI
[protected]
REGARDS
ABHI
[protected]
My no. is [protected]. from last few months i have a complaint against your services that is my vas pack 50 has been automatically subscribed by you but i didn't use this service ever before & never subscribe to this service. This pack is also activated by you before 1 month & i deactivate this service.Now today this service again activated by you but u have to deactivate this service right now. & refund 50Rs. balance in my account.
thanx.
Regards
DR. V. S. CHAUHAN
I am facing frequent Net Droping problem in Mumbra, Thane.
I had complaint many times, so instead of solving problem thay blocked my 121 free call facility.
Be carefull of this big DOG
i want to register my complaint againt the car helpline "SMILE 24 Hrs. Car & Bike Helpline." I was take the service 2 or 3 weeks before and his helpline number is[protected] and my member ship number is[protected].
I was calling on the same helpline number from last two or three days but the number was continue busy... .they are take 350/- from me for providing the services...
and all the number which are printed in his bill book are change and disconnect... So please help me...because my car is still stand on the road...
Thanks & Regards,
Shiv Kumar Verma
Customer Care Manager,
Airtel Office,
Mohali.
Sub:- Disconnect the Mobile Connection[protected] in
the name of - SURINDER LAL.
Sir,
I use Airtel's Connection for more than 3 years. Now I boutht the new connection from another company. My montly usage is less and I often use my another mobile for outgoing
so why I pay for this Airtel's Mobile phone. So please cut my Airtel's Connection as early as possible.
Thanking you,
Date :[protected] Yours Sincerely,
(ANKUSH GUPTA)
My mobile No. is [protected]. The problem with me is that, I have paid my bill on Monday Aug 18. and given them the instruction to activate my outgoing calls, but instead the next day they deactivated my incoming calls. On tuesday I called the customer service and spoke with Sushant, he will get this sorted out and if its not done, he will refund my money..but next day my incoming calls was activated but outgoing calls was not activated. I again called the customer service and told them my problem. They told me that it will get activated within 2 hours but it didnt. i again called and told my problem, I asked the CSR to transfer the call to a manager but the manager (Shivdan) put my call on hold didn't respond. So in the evening again I called the CS and told them the same problem they told me that I will get a call from their dept by 9 but I didnt recieve any calls and my outgoing calls is still not activated.
I m sick and tired of your service, First of all having lot of network problem and on top of that you are troubling me like no mans business. I m mentally frustrated. I dont know what to do...Please let me know if you want me to change the service provider, I will do that but dont trouble your customer like this. Show some respect. I have three numbers of airtel and i m using them since 4 yrs, if you cant give solution to your old customers fast then whts the use...
I dont know by writting this, it will help me or not...
Regards,
Subashish
sub :-i want to recive sevice configuration message on my mobile.
mysel[censored]mesh kumar singh from siwan, i am facing a problem
because i am loss my service provider messsageon my mobile
so i can't access internet on my mobile phone.
Sir plz resend this message.
Airtel mobile service provider — disconnection of s.t.d.
i am having airtel post paid connection.no [protected] since long i am complaing to your local offices, to disconnect the std services, as i do not require the same.but the std service has not been de activated till date.
kindly do the needful to de activate the same.
I am using airtel service since 4 years. Todaymorning i received a message that i have downloaded javagames and my account got debited to 155 rs. In a minute i received that i have downloaded another javagames and again my account got debited to 54 rs. that is two times rs.99 have been debited from my account.
It is very rediculous that when i have not downloaded any paid game how can u debit almost 200/- from my account. I need a proper explaination or my amount has to be credited.
I just want MO settings for my phone just activated gprs services. I've already sms MO to 52567 many a times but to no avail and in reply I got to know that no such services have been activated to this phone. As a result when I check my gmail email id or open any other application on the phone my balance starts reducing.
Looking forward for the solution..!
Thank you.
I have complaint against GPRS deactivation service. On 29 mid day i took the daily mobile GPRS service and on next day before the completion of 24hrs. I deactivated the service, but my charges had been cut for the next day(next 24hrs.) service also, but service was not provided to me and connection was cut. So I didnt use the service, but amount was deducted from my account. This is not fair with a regular Airtel customer. I am using Airtel services continuously since last few years.
I hope you will take appropriate action against it.
Thanks
Brijmohan Periwal
[protected]
I watched the above customers comments.Pl do not cheat Sri Lankan people
Smile 24 Hrs Car & Bike Helpline — Fraud Company
had subscribe the car helpline service from company name smile car.On dated 15th January 2009 i was on the way of my office around 9:30 am. Around going 8 kilometer from my home my tyres get punctured. I immediately called Smile car helpline. They told me they are sending helpline.But till evening i have not got any call from his side when i called him again he said he's unable to come because you dont have stepny we can only change stepny. They are Fraud ...For stepny chaning they are charging 499 Rs.. Shame ...DELHI SHAME FOR YOU
Smile 24 hrs. Car & Bike Helpine Service — No Service
I had taken membership of Smile 24 hrs. Car & Bike Helpine Service and service provided by this company is pathetic. I have paid Rs 400/- for this and it is good for nothing. Day before yesterday i.e. Jan 17, 2009 my car has some starting problem. I had word with this helpline company and he said you will get service within 15 minutes but fellow came on twowheeler after 45 minutes with no tools no battery. I think each car helpline company has four wheelers with well equipped toolbox. Person came here for repairing my car refused to repair said I'll not be able to repair this car. And I called back to company and he said we can't do anything after this. After this I paid 100/- somebody else to get my car repaired. My Membership Number is SA 20375I request you to get this answer "I took membership for this kind of answer?". And How the company like Smile Car get IsO 9001:2000?? big question!!!
Address of the company is given below
Smile Drive Care Pvt. Ltd.
541-544, Site-1, Vikas Puri, Main Najafgarh Road, New Delhi -110018
ISO 9001:2000 Certified Help Line Service
I had taken membership of Smile 24 hrs. Car & Bike Helpine Service and service provided by this company is pathetic. I have paid Rs 499/- for this and it is good for nothing. Today i.e. Feb 10, 2009 my bike has some puncture. I spoke to the helpline company and he said you will get service within 40 minutes but no one came for 6 hours and I waited foolishly I called back the customer care and he said he can't do anything because he just makes call and has no further contact details of the management. After this I rode home on a flat tire. My membership no is[protected]
This is a fraud company and I plan to go to there office this weekend
I am user of Spice cellular(Bangalore karnataka ) which is a associate part of Idea Cellular. my mobile no is [protected], i am subcribe simply enjoy package for gprs uses (on promomotional doccument charge for simply enjoy package 49/month) but when activated charge for 49 + 3 = 52 then cut subcription charge 3 extra when complain to customer care then told whe activated and deactivated this service each addition 3 rupees pay each time.
i am activated this service march 20 th 2009 when cut 52 but in 1th april 2009 again cut 49.when coplain to customer care then he told our rental plan based on calendar basis plz solve this problem because we have pay for one month 52+49=101 ruepees instead of 49 rupees.
[protected]Durgesh Kumar
AIRTEL SUCKS
Airtel Mobile Service Provider — Disconnect the Service without any information istead of regular payment.
Sir,I have deposit the regular payment against my Airtel no.[protected] upto March 2009. But Airtel Mobiler service provider disconnect my mobile services without any information instead of my regular payment. So please help me in regulising my Airtel mobile service against mobile no.[protected] in same scheme and discounts. Because there is the complete mistake of airtel mobile service provider. So please call me on my Cell no. [protected].
Rajan Duggal.
Sub:-Actvation of STD Facility
I have requested many times to customer care (no.121) for activation of STD as well Roaming facility to No . [protected].But they have failed to so.They answering me to wait for 4 hours as I am tring for last few days.Requesting kindly activate the STD facililty as soon as possible.
With Regards.
Sir, i have an Airtel Prepaid sim... My incoming and outgoing calls are barred from today noon.. I cant get connection even to customer care itself...Pls send me the password to de-activate barring as soon as possible...
I have an Airtel Prepaid sim. My incoming and outgoing calls are barred from today noon. I cant get connection even to customer care itself. Please send me the password to de-activate barring as soon as possible.
Airtel Mobile — Disconnect services
Though I have given repeated complaints, I have not been getting detailed monthly billsagainst my mobile telephone : [protected], [protected] for the last three months (.) Please help
can you please tell the real setting which is for nokia 5200 which i will have change in my phone to get free internet connection
one thing i want to say that i want internet cennection on my laptop also through the mobile phone for free
Airtel Mobile Service Provider — Illegal SMS Charges
I am customer of AIR TEL Mobile services with Mobile number [protected]. After my recharge for Rs.295 today prepaid, I received SMS from unknown source No 543212 with text as follows." Spicy jokes service has been renewd & you have been charged Rs.10 for 9 daysGet flash alerts as SMS Dial toll free *3218321#. I seriously object to such meesges transmitted by the Service provider. The ammount has been cnfirmed deducted. I have never opted to this type of service from the service provider. Such types of messages are repeatedly rreceived in my set.
Please let know the identity of the person responsible for such SMS . All the amounts deducted so far without my consent may please be refunded to me by cheque & not to be adjusted against the balance in the account . A line in reply will be apreciated.
My request is to credit my account by Rs.30.Please look in to the matter.
Regards.,
Sanjay Sharoff
I am facing the same issue and being charged for some I do not want. Please make sure no services are subscribed to my account by default in the future. ([protected]).
MAHALAXMI SMS CONTEST — NOT STOPPING SMSs
Inspite of repeated messages of PLAYSTOP to 58888, messages keep regularly coming from 58888. At least 4 of them daily. It apart from a nuisance is also a drain on money as these messages cost incoming also. I will have no o[ption but to take legal recourse should they do not stop this forthwith.Airtel mobile service provider — unwanted SMS
Dear sir,Please arrange to inform my service provider to stop sending unwanted following SMSs immediately, which i have not advised to activate and also my balance is reducing continuously.
Unwanted SMSs
e.g.1. WAP model pack of the day, 2. Mahalaxmi contest etc.
Hope you do the needful.
A. K. Gupta
HCL-GHATSILA
Jharkhand
Airtel Service Provider,
I am S.M.Ingulkar working in private company having Samsung SGH-M200 with Airtel
Sim Card Number : [protected] (IMEI No : [protected] ). I Lost my mobile on 9/11/09
while travelling in the ST from Jejuri to Swargate, Pune. Immediately I complained at
near police station, Swargate.
I did not get a proper response from Service Provider, Please kindly help in this matter
because i have an important phone numbers and company data.
Please kindly help in this matter and report to me on this mobile : [protected].
Awaiting your reply.
With regards,
S.M.Ingulkar
AirTel — unwanted service provided
i yuvraaj chokhandre has provided with unwanted value added service that is job alerts which i have not subscribed than also i have been charged my 30 Rs. is been deducted on calling the customer care the executive were not responding this service was not started by me nor i have send any request to start this service. i need my refund back this is an mistake done by company why should suffer loss?Airtel Mobile Service Provider — Unwanted SMS
1. Anyhow Airtel Chat Service though not asked for was activated on my mobile no. [protected] and started receiving innumerable SMSs harrasing me Of course not a single SMS was responded. To deactivate and stoppage of such service I surfed Airte website and I got number and I dial it for deactivation and received SMS deactivating such service but SMS would continue to receive.2. Though my mobile is registered with NDNC. on 27/08/2007 and reference number for Registration is F[protected] . Still I get ipromotional calls and SMSs
I registered the complaint forum of Airtel for stoppage of such SMSs but Airtel did take no action till date and I continue to get SMSs Ao please hepl
I Ajay Kumar S/o Sh. Prem Chand R/o 532 Rurka
Road, Goraya, Tehsil Phillaur, Distt-Jalandhar (Pb) India
& Prop. Natraj Communication, Rurka Road, Goraya-144409 Tehsil Phillaur,
Distt-Jalandhar (Pb) India i have a Number[protected]Demo) from since ur
Company Start this facility to till date What 17/09/2010 i got my number registration failed what is the reason i submitted my documents agin on the date 28/08/2011 same day when company
call me to submit ur Docs again My Form No. is[protected]
at Harry Telecom Goraya ur company's representative (Dawinder Mobile No.
[protected] & Vicky Kumar[protected] they collect Docs from me.
I want to know i give ur company lots of Customers & also business for our
Company when Air Tel Start Services in Punjab i have whole record . I am also
deals with many of the Companies where my No.[protected] registered with them. 9-10
years i use this No. i lost my Business because i distribute
my no. all over in India and Abroad you check the details. I want to know only
single reason why ur Company stop my Air tel Number[protected]
Services. I mail your nodel Officer & also My Area Manager My distributer i have not get my satisfy answer from your side. If i get loss in my Business who's responsible for that ur Company
or ?.
With Regards
Ajay Kumar
Natraj Communications
Bara Rurka Road, Goraya-144409
Teh. Phillaur, Distt-Jalandhar (Pb)
My no. is [protected].i have a complaint against your services that you have deducted Rs. 98 from my account automatically without my consent for GPRS activated by you but u have to deactivate this service right now. & refund 98Rs. balance in my account.Despite your customer care agent's promise you have not return 98 Rs. in my balance
thanx.
Airtel — Unasked for services and balance deduction
My cellphone no is [protected].Airtel is deducting my balance with unasked for serivceslike frendz chat and cricket score.
When I went to the airtel outlet at the bus stand in Ajmer on 16th march, the woman just stopped the services. and promised
that i would get a message within 48 hours.
there has been no message.
please refund my money immediately.
There were atleast 20 other people on that day with the same complaint.
sister maximilia
Airtel Mobile Service Provider — Unwanted add on mobile and charges without our consent
My mobile number is [protected] (Airtel number). This sim card I had taken in the year 2006 where Airtel has given scheme for Government Servant i.e.Airtel to Airtel 10 paise/minute and Airtel to other serive provide 30 paise/minute and Airtel to Landline 1 Rupee/ minute. But from September-2010 they started charging 1 rupee per day. I enquired with their executive, I came to know that their company has decided to do so. They didn't tell the customer about their cunning policy.
Airtel is providing the worst service. Their Customer Care Executive is also not responding well. Now-a days airtel is using new policy to raise their income. Without our request they are activating different packages on my mobile and they are charging for the same. I had told them so many times that I don't want any packages. but they least concerned about my request. I had their messages in which they have stopped the packages but after a gap of one or two months they again to their dirty jobs.
We have to take strong action against such service provider.
Airtel Mobile Service Provider — unwanted charge for incoming sms
dear sir,I have changed my mobile connection
from vodaphone to airtel.my no.is [protected].to get better service,
but recently they send me cricket sms and charged rs.1 everyday,i want to stop it immediately.
Airtel Mobile Service Provider — Automatic service activation and balance Deduction
My mobile no is [protected]. Balance deducted in Dec 2010 for HaloTunes. Now balance deducted for MKR Services w.e.f 17 Apr 11. I have not called/ activated this services. Airtel automatic activating this type of services and deducte balance again and again. After frequent complain and DND service,it occures often.Please do needfull for reembersement of balance and stop unnecessary calls/SMS immideately.
On 21/6/2011 i received a massage from AD-54321 " Thanks for useing romance subscribtin service from Airtel. You have been charged RS 10/-
I was calling to the custmer care & he said that you download from Airtel Live on 21/6/2011 at 12:00 Pm
But at that time i work in my office & busy in work so i could not use Airtel Live service that time
Then how Company automatically activet any service without demand & charges automatically dedected from balance.
I lost my mobile on 20 jULY 2010. The model is 8520, my mobile no is [protected]
How can i caught that theft? otherwise could we deactivate that product from putting any sim within it?
The product IMEI no is [protected]
Could i found the mob no he is now using? please give me the solution
CAN it be traced any how i use to take backup on blackbery website also need ur help urgent please guide me i have done police complain [protected] calling on this number i have typed this number many time near by 20 time or more but it only says (after typing all formalities) to wait it will be transferred to customer executive that this number is not valid
Dont know what to do