Hi there,
This is Gaurav Sahdev from New Delhi.Im pissed from Airtel, i had a airtel nubmber years ago & last dec 2007, i have cleard its outstanding dues in the court as BTNL did a case on me.Now in March 2008, i started getin calls from a lady sayin "She received some bank papers droped on road of ICICI BANK" when i rang her & asked about this she replied "Yes yes i have received 3-4 pacakages of bank papers, u tel me the name & i gve u the details, so when i told her the name she said "I have posted 2 the Address, they were from BANK OF RAJASTHAN", now here i had a doubt as when my dad spoke she told other bank & to me other bank & more of we never have Accounts in both of these bank & also she said these papers are in my mom's name, but now i tel my mom passed 2 years back.So after callin the lady 30-40 time she said she from AIRTEL & i hav a mob on my mom's name with out standing bills of 3500/-, she was ready 2 give 50% discount.So we gave the cheque 2 the guy who came.Few days after i came to know that same number has already been setteled in the Court, i have attached the scanned doc's that we received from Patiala Court New Delhi stating that we have already settled the account of the Airtel Mobile "[protected]" vide account numb "[protected]". Also there collection people tried to fool us & made stories those were fakes & they took a cheque of Rs.1600/- for settlement of the same above mentioned account & number that has already been CLEARED on[protected]. We have all the phone recorded conversation's those there executive did with us.
But now no one is responding to me on calls, they see my num n cut calls.What do i do ??
Please help.
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[protected]
Thanking You,
Gaurav Sahdev
Aug 14, 2020
Complaint marked as Resolved
My Name is Ramu chauhan I put a request for Activation of GPRS on my Airtel no that is [protected]. Request date was May 072008 And time was 6:26 Pm. As per the Customer Care Agent Mr. Sayyed, Raza I have to send ANOP to 121 and your GPRS or NOP service will activated within 4 hours. Within the second i have forwarded the SMS to 121.But After 18 Hours or so on i have not recieved any confirmation on the service as well on the setting for GPRS. After that i was trying to contact Airtel customer care for 4 hours but it connect me to my last payment details the movement i press further any button call get disconnected.
My concern is this if your Airtel is not able to delivery the request within the mentioned time why you always customer for 4 hours details. Are you playing with the people sentiments.
Regards
Ramu