Airtel Complaints & Reviews

Hi,
This is the complain i m providing against u.All the airtel service is very fine everywhere except Orissa.Why this is so at Orissa.?Everytime the server will get some problm.We r paying rental.If one day we cant use our cell, can u reduce the rental for one day?I know u cant?Then why such service?I enabled GPRS and its not working fine.I called customer care and they r telling it will be solved very soon.Again after one day i wil face the same problm.Please fix this problem atlest.

thnx.
Radha

why my balance cut from my no [protected] on april 4 please lauge a complain and refund it to my account ( urjently )

I m a customer of airtel in orissa...it is continiously giving good service comparing to other network but since 4 months my balance is deducting in every month by RS-15.00 in the name of MCI..when i m giving complain to customercare they are also not able to tell the perfect reasion ..and assured not to repeat that from next month but same problem is countinuing..
By the way MCI word does not exit in the airtel dictionary according to customercare but my balance is deducting in the name of MCI...now what to do????
THIS PROBLEM SHOULD BE TAKEN IN TO CONSIDERATION...

hy myshelf in bagalore .i cannot make calls from here and airtelcustomer care no is not working so bad that there no is not working also .My no is[protected].they should close the company if not there for us

i lost 20/- per month due to some activation in tashao.com and i want to deactivate that please help me otherwise i will bound to through that out.




Thanking you.

hello, my mobile no. [protected] .
i am a costumer of orissa, sambalpur since last 3 months my balance is deducted auto matically 20/- twice in a small time difference. i tried to contact C.C. but they reply me always call after 4
kindly consider my problem.

Thanking you
Amit Kumar

Tapana kumar sahoo/2006/B.tech/70%

Tapana kumar sahoo/B.tech/2006/70%

Hi!
i availiling airtel mobile services in Orissa, in every month rs.20/-deducted from my account balance. i contacted customer care but differene statement comes from different executive.
Still i m confused want the wrong happened.ery poor c.c. service ever i found.

I do not have any word to express my irretating feedback on Airtel orissa.
Rather than complaining, people should move out of Airtel.

i want to inform about net activity through the mobile

dear sir / Madam
In the month of june i recharge Rs222 in the offer of 198 balance and the rest amount out of 222 will be added after 72hours, but it was not activited, then i am complane to the c.c., they said that it was problem of network, we will touch as soon as possible. then from that day to till day i had not receive the rest balance that was free call a to a.

hi,
i am an customer of airtel orissa my complain is for mobile office why them have changed their mo plain in orissa i cannot understand airtel is giving good service to other state why not orissa we not person or what my balance detuting every month when ask custmer care they tailling server prov every time i call why this is happeing from my experince to take airtel

I have purchased a Coin box having number [protected] of Orissa telecom circle. As the coin box has no lifetime vality so I recharge it every month. If we donot rechrge then after 90 days the sim will lapse and all amount will be nil in main balance.
My Coin box network wire is dismonunted on 28.10.2008. After which I took it to the retailer from where i purchased it (Shree jaganath Agency, Nayabazar, Bhadrak). They kept it for 45 days telling us that there engg. will come but no body comes nor they repair mine phone. now the position is that they are not listening to my problem and I have only 22 days in my hand and my coin box will be dead. I have also talk to there TSM but he is also not responding to my talk at all.

What shall I do now it cost 3300/- to me and now i have 400 balance in my main Account So plz help me.

If any body read this plz help me I am in a great trouble.

My son Shri Kundan Jyoti Chetia who obtain connection at Bhubaneswar (Sim Card No [protected] )lost his Sim while he was to his home place at 8Jagiroad, Assam and filed FIR at Jagiroad Police Station.

May I request you to de-activate the same immediately

Regards

Hello

I was working in Airtel Dealer Help Desk which is running in a Consultancy Named MCL. those person who are working in MCL are totaly unknown about the job satisfaction methodology. Also they dont behave properly to the employer all are corrupted i have worked there one year. And got faltoo things in that organisation. I am a MBA but those people who r working there are all +2(intermediate) or Graduate. if any one hearing me then plz plz give this msg. to Airtel Orissa.

Thanx

BSNL is BEST

POWER voucher is @ Rs. 75.00/month

BSNL to BSNL - @ Rs. 0.20/min
BSNL to Other - @ Rs. 0.50/min

Why my Airtel voucher Rate is very high & talk time rate is high

I dont lile this night pack.

Hello,

Airtel is providing good service in Orissa. But It should give facilities to his customers with Powerplus voucher like other telecom company thatswhy number of customers will grow.


Why my Airtel voucher Rate is very high & talk time rate is high than other.

Kindly give attention for the Airtel vouchers rate.

Ragards
Santosh

HI Every one,

Airtel is th best brand and good service. But main think is we are don’t know how contact the Customer Care

Regards,
Kishore

Airtel/prepaid customer — Bad Network and Automatically Calls Cut

Iam Chinna Rao Palla from Old Gajuwaka, Vizag my phone no is [protected]. there is very serious problem of network Problem in these following areas New Gajuwaka, Gajuwaka Market and Old Gajuwaka areas in Visakhapatnam since last 2 and half month earlear i am complaint regarding this problem they told that ur problem is rectifing with in one week .now one month is gone the problem is same.now i am uanbale receive the calls and dialed the calls from those areas. in the cell displays only network connection but calls not receving properly. to do the calls and recieved the calls i make to come out the areas and then call. so now itself i hope that when u see this message ur rectifing the network problems, in this areas so many Airtel customers are facing same problem.so please do needful as an early.

Airtel — bad costomer care service

many times,
i saw my bal. dudected illegaly. i had complained so many time but i can't receive any positive response.when i call to costomer care they told me some reason but those are not true.

Your customer care service is filthy and sick.Since 8 days our net is not connecting and you are all not doing anything about it.My complaint no is 10672868.Before that my complaint no was 10639896.Every 2 months I am facing this problem.Please refund me back my deposit money of Rs.2000/-at your earliest.






Thanking you
Sapna Dhanwani

very bad airtel sevice...in kolkata

I called the customer care service to inquire about vouchers to reduce calls to mobile phones in united kingdom. I specifically asked about mobile phones. The customer care executive advised me to recharge with Rs 79/- voucher with which ,according to her, my calls to mobile phones in U.K. would cost 2.99rs/min . After getting the recharge done my calls were charged at 9.20Rs/min. When i registered a complaint after about 72 hours another executive tells me that the voucher reduces call rates to landline numbers in U.K.

sir i am geting very bad network in laxmisagar area at bhubaneswar orissa
and another is that i recharged my mobile in 999 for life time
in which the costemer get benifit of not cutting to prossing fee but it is cuting without any using powerplus voucher
costemer care are worst less always giveing complain but not responding
it is irretating
i canot change my number due to it is distribute in my friend circle

i m not able to contact to customer care
every time i call 121 they say me to sms rather picking up da phones my no is[protected] plz help me

hello sir,
mera lapu no-[protected] mera counter name-SHREYA MOBILES

mera problem he ki mera distributer ke sath panga hua hai mere ko easy balanse kitina dala hai uska detais chaiaya from dt[protected] to[protected] plz help kijia.

Dear sir / mam

Kindly atten. My Mob. No. [protected] this No. has been incoming call Ok but out going call divertd

Plz. check the out going call purpely

Thanks

Dear CC
atamatic renewed vedio_mod service of my mobile plz deactive 7& again dont active any service my nbr

Dear cc
my mobile no [protected] atamatic Vedio_mod servics active plz deactive

Dear sir/mam

Kindly Atten. My Mob. No. [protected] outgoing call no response

Plz. chek the out going call Urregently
I send two mail gut no response plz early check my mob.

Thanks

I would like to mention that the Customer Care executives for Airtel in Orissa are hopeless. They are just bluffing to Customers. They are having lack of knowledge. They dont know how to talk with customers. Very Very Poor. Surpised how Airtel recruited such people...

Hello sir,
My Airtel number is [protected]. I have receive many sms for deposit of identity proof. why? Please mention the address for deposit my identity proof.


Regards,
Subas Chandra Behera
At/Po: Nathasahi, Dist: Jajpur

aapki co. ka ek no: [protected]. jo main use kar raha hun... usme 21/12/2010. time. 10.04 am.ko rs.20/- ka i.d. mo: [protected]. ye mere balance me aya hi nahi... aapka ek msg. aya. ki.(a.o. service) se 06/01/2011. ko ki main galat bat karta hun, aap log galat hai, . jalad hi mere no; me. rs15/13ps. ka. talk velue add. kare. nahi to achcha nahi rahega... santosh contact no; [protected]/ [protected]/ [protected]/ [protected]: [protected]@gmail.com

b.s.n.l. hi sahi hai. . . chori to nahi karta... kailash

AirTel — Bad customer care service

Respcted Sir/Madam,
My name is Soma Samanta, i stay in Dehuroad,pune,maharashtra. On 4th Jan,2011 in the noon time i had done AIRTEL recharge of rs.98 for facebook browsing from retailer on this number: [protected] and it got activated. Later when i called customer care (for which i faced a lot problem to get connected ) for internet settings on my cell, the person misguided me due to which one more recharge of rs.98 got activated and that balance got deducted from my account balance. Again for 3 consecutive days i dint get connected to customer care service and today i.e, 7th jan when i got chance to talk, the person is telling that he cant refund my lost money and i have to use unnecessarily 4gb net browsin due to addition of 98 recharge. I requested him to transfer the call to executive and talked to her but in vain. Sir due to this big amount of loss and deteriorating customer service of airtel, i am very much annoyed. Besides this any scheme message even if read gets activated by no means. The service is literally getting disgusting as am an airtel user from past 6 years. Please take necessary action. I am lookin forward to you. Thankyou.

Dear Sir/Madam, My number is [protected]. I am unable to connect customer care from several days. My friends also have same bad experience. Talk/connect towards Airtel mobile customer care is worst in India.
With Warm Regards, Arup Kr.Samal

very bad service in customer care services in orissa.we never able to contact the customer care...

AIRTEL IS VERY BAD . THEY CUT 71 RUPPES . WHEN I CONTACT THEM THEY SAY THAT THEY RETURN MY MONEY IN 2 DAYS BUT THEY CANT RETURN . WHEN I CONTACT SECOND TIME THEY SAY YOU BROWSE NET WITHOUT NET PACK, BUT I HAVE 122MB BALANCE... ACCORDING TO ME OTHER SERVICE IS SO GOOD

DEAR SIR, MY MOBILE NUMBER [protected], , IS IN USED MORE THAN 8YEARS.THIS NUMBER IS AUTOMATICALLY SIM CARD REGESTRATION FAILD.I AM CALLING CUSTOMER CARE MORE THAN 25 BUT IAM NOT SATSFIED.AND I AM GOING TO AIRTEL DISTRIBUTER BALASORE BRANCH, AIRTEL SIR/MADDAM MISBEHAVE ME.PLEASE SIR CONFERMATION TO TALK AN ANOTHER NUMBER [protected] URGENTLY.GOD PROMISE
THANKING YOU
"(MOBILE-[protected])
TITON BAHI

dear sir plz send me my call details for decmber 2011...[protected]

why my balance cut Re. 1/- per day from my no [protected] since 16th. November 2011 please lauge a complain and refund it to my account immediately.

DEBENDRA KUMAR SAHU
SAMBALPUR (ODISHA)

I have transferred my rim connection being No.[protected] to airten on portability. I was clearly transferred and used airten connection about 2 months and suddenly the same was stopped. I complained several times to the dealer not to no effect. Now my number has been rejected for reason best known to Airtel. what should i do now

Airtel Prepaid / Friends Scheme — CUG not activated & refund not done

me too got the same problem of not creating my friends group..

Hope that you resolve this as soon as possible!!

keeep airtel to airtel free call and send offers to get free talk time to airtel to airtel

see just send sms UNS SHER to 53333 you will get it alright
please visit www.joyissac.netfirms.com

Dear, CUSTOMER SUPPORT EXEICUTIVE AIRTEL/TEAM LEADER(TL)
Myself ankita seetha from Bhopal( M.P), I want to stop the service 53636 coming on my mobile from your side, Right now i am suffering lot of problem because of only that badly message coming from 53636, This is my pleasent request to you that please stop the 53636 service, otherwise i have to take quick and strong action against this type of (53636)service and have to contact from customer forrum.I am unable to give my mobile number due to privacy reason, my mail id is there please solve my problem as soon as possible.

With Regards,
Ankita Seetha

I have activated FNF plan on my number [protected]. I want to know how this plan can be deactivated?

airtel Friends — grp not activated

i tried to join the grp of of my 4 frnds.. i tried 4 5 months.. stil nothing... no use of card as such!!!

We want CUG conection.Please coll me [protected]

Veru right about AIRTEL... sucks big time!

I agree with you. Lot of trouble while making payment. I am trying to make payment since last 2 days but there site is down[https://auth.airtellive.com/].

i am a customer from past 2 years and shayari service have been activated on its own. i have tried many times to deactivate but it has been useless, only deducting my balance. moreover weekly balance is also being cut.
please tell me the exact procedure to unsubscribe the shayari seva.

I also fad up with this company service, and if it continue than I withdraw myself from this services

sir mera aaj subha bal. tha 142 aur aaj maine ek bhi call nahi kiya phir bhi mera bal. abhi sham ko
120 rah gaya plz ye batao ki mera 20/- kaha gaya

I am also fed up to airtel customer service i m complaint to customer care ke meri baat six months se upne number se nahin ho pa rahi hai

my airtel number is [protected], please send my PUK no. on my E-mail [protected]@yahoo.in.
Please kindly send the puk.

mere phone se massage nahi bheja ja raha jab ki massage aa rahen hain plz peri problme solve karen. my cell no.[protected]

Punjab National Bank — CHANGE OF TALK PLAN

IT IS INFORMED THAT I REQUESTED THROUGH EMAIL DATED 29.10.08 TO CHANGE MY TALK PLAN FROM 444 TO 199. REMINDER THROUGH REQUEST DATED 14.11.08 WAS ALSO MADE . AGAIN REQUEST WAS LODGED ON 15.01.09, REF NO 20247544. AGAIN TELEPHONIC REQUEST ON 20.01.09 WAS MADE, REF NO.20310181. PLEASE ENSURE IMMEDIATE CHANGE OF TALK PLAN WITH ADJUSTMENT OF EXCESS PAYMENT WHICH I HAD TO MAKE DUE TO NON ACTION AT YOUR END.

RESPECTED SIR,
Plz give me a presentation of PUNJAB NATIONAL BANK.

THANKU

The company barred my cell phone, number [protected], on saturday 8th march 2008, on inquiry at 121 helpline, i was told that my feb bill is not paid, i told them that my bank has debited my a/c for rs515/- dated 12th feb 2008, and even send them a bank statement copy and got a copy attached from their centre with an assurance that it will not happen again, and they are sorry for the mistake.
Again on 15th march 2008 at about 4.30pm they barred my call number, and the helpline exec said that the feb bill has been reversed, i told him that i have given a copy of the statement to their malad center and that my bill for the month of march 2008, also states that the amount in question has been recd, finally they started my phone is this the proper way to bar a number due to companies fault in their accounting system, not only this, they have barred my daughter's number [protected], twice, on the same dates, and her phone is not yet restored, even after 24 hours of my complaint, now they say it is due to systems failure.
What should a person do in such cases, Please advise.

Bharti Airtel person Mr.R.Saravanan (Sales Officer) has come to my office to give a new connection and took a cheque from me on 06 march 2008, but till date I have not received any connection and now they are saying that they don't have any extra line. This is the second time Bharti Airtel persons after taking cheque and refuse to give connection.In december 2007 also they took cheque from me by saying that within 3 days they will give the line but after one month (January) they simply said that line is not free. I have the receipt copy of the payment.
Rohit Mohta
Doors and Floors
57 & 58/1, Choolai High Road
Chennai - 600 112.
[protected], [protected], [protected]

mob no: [protected]

i havent received my bill yet. just got sms to pay 1700 bill amount. my usage is much less.
yesterday got message to pay 225 to avoid barring
i paid rs 240. even then got my calling barred
customer care not responding

no network here in my town from 6 month & also no respons to customer care dept of airtel
please solve my problem my cell no [protected]

Dear Sir

I am a Airtel Prepaid mobile user and my no. is [protected]. The network of the Airtel in the residential areas is very poor because of that i have suffered losses on both personal and professional frount.Customer care service is poor.


I request you to kindly forward complaint.

I am a Airtel Prepaid mobile user and my no. is [protected]. The network of the Airtel in the residential areas is very poor because of that i have suffered losses on both personal and professional frount.Customer care service is poor.


I request you to kindly forward complaint.

Dear Sir,
Last two month I am facing the problem of deduction of amount from my prepaid balance. Sir, if any resion the amount deducated please sent the message so that I can know about it. many times I have talked about this on coustemer care but result nill. Sir ur repergentive tolled me that RS-25 has been deductive from ur account for Internet using, bur I have not acctiveted GPRS on deduction of 18/03/08., Please do needful so that I can continue my airtel number.

Dear Sir,
My Cell No. is[protected] and using this number since long time. i have made life time incoming plan, but from saturday ie; 31/05/08 in the evening around 7.30p, my sim is showing not registered. pls try to solve this problem. i trust your customer care coz i m my self in this service from last 6 year.

thanking you
sanket Patil

Dear Sir,
from 17th july from evening i create severly network problem . sometimes it shows me 0 tower and sometimes it shows me 5 or 6 tower and again it is get zero . i face this problem everytime and everymoment during day and night . i use Nokia 6630 and it is my new set . my number is [protected] and it is lifetime prepaid number . i used this number from january in the year 2005 . it is my first time i create this type of network problem . i stay at Tollyguange Naktala . my address is 1199 Naktala kolkata 700047 . hope u solve my problem as fast as u can .
thanking u
urs faithfully
Pinaki Chakraborty

I have an network Problem with Nokia 6630.

Prepaid Mobile — network problem

I AM VERY UNHAPPY TO TATA INDICOM NETWORK DEPARTMENT WHERE I HAD GIVEN A COMPLAINT ABOUT NETWORK PROBLEM IN MY AREA .BUT AFTER ONE DAY A DEPARTMENTAL PERSON CALL ME AND SAID, MY COMPANY CAN, T DO ANYTHINGS ABOUT THIS PROBLEM.ACTUALY I HAVE A SHOP IN SHIVAJI NAGAR&THERE ARE I HAD GIVEN SOME TATA MOBILE TO MY STAFF.BUT NOW I DISCONECTED ALL CONECTION BECOUSE THERE IS VERY BAD NETWORK OFF TATA INDICOM.PRESENT TIME ONLY I HAVE TATA MOBILE WHICH IS MY PORSONAL&OLD NUMBER.BUT I HAVE BEEN FACING CALL DROP PROBLEM FOR LAST TWO YEAR.MY COMPLAIN NUMBER IS 61235 AND MOBILE NUMBER [protected] A/C NO.[protected] CUSTUMER CARE REFERENCE NO.[protected].PLEASE LOOK IN THIS MATTER

From Airtel prepaid I activated the gprs in last month and charges also paid but when recharge the 5.00 Rs.are debited from my balance on two to three times in single recharge ie.15 to 20 Rs.are deducted form my balance.So i asked to the customer care officer "what should i do now?".My mobile number is in maharashtra circle AIRTEL number...

Please stop all advertisement phone calls as well as sms services I am a 70 year old man and i cannot attend to these calls neither am i interested in them. if these are not stopped with 24 hours, i will lodge a complaint with TRAI

my mobile no. [protected]

please discontinue all advertising phone calls and sms within 24 hours or i will have to make a complaint to the TRAI

AIRTEL SUCKS AND [censored]S

[protected] is airtel no. He is always disturbing me. May i know who's no is this. Reply soon

Plz introduce value Rv of A2A 10p annytime

Dear Sir,

I am an Indian resident living in Kuwait i was using airtel prepaid from last 5 years it has expanded its network coverage in rural areas also my village Rajwel is located in Taluka : Khed, Dist: Ratnagiri, Maharashtra in the said Taluka there is only one Service tower for Airtel and there are thousands of airtel users in the said location but our villagers & nearby villagers are unable to get the better services as they lack the network coverage in our area we request you to kindly add one more supporting tower to the main tower in our Village Rajwel so that it can support nearly 8 to 10 villages including us.

Kindly reply to this E-mail whther it is possible for airtel to do so as there are many users in that area u can trace them through your system

Thanking You

Aijaz Hamdule

I am an Indian resident living in Kuwait i was using airtel prepaid from last 5 years it has expanded its network coverage in rural areas also my village Rajwel is located in Taluka : Khed, Dist: Ratnagiri, Maharashtra in the said Taluka there is only one Service tower for Airtel and there are thousands of airtel users in the said location but our villagers & nearby villagers are unable to get the better services as they lack the network coverage in our area we request you to kindly add one more supporting tower to the main tower in our Village Rajwel so that it can support nearly 8 to 10 villages including us.

Kindly reply to this E-mail whther it is possible for airtel to do so as there are many users in that area u can trace them through your system

Thanking You

Aijaz Hamdule

dear sir,
my cell no. [protected] doesnt have network in mumbai from last 5 days. while manual selection the msg on screen is NO ACCESS. customer care executive are not helping me. plz do the needful at the earliest and provide me network in mumbai. alternate no. [protected]

Hi,
My airtel number is [protected] & i m facing network problem from last three days. Still my network problem has not solve. I launch a complaint also my complaint number is. cindl[protected]. When i mcalling cumtomer care they are very selfish & helpless. Customer care not giving proper service to customer somtime they recive call & keep customer line busy. This happening in airtel now a days. I[censored] r providing this type of service all the customer will moved to other cellular company. So plese take serious to this mail & solve my problem as soon as posible. Hope so u will do it tommrrow. Waiting for ur reply.

I AM SEARCHING 1 OF MY FREIND WHO IS HAVING AIRTEL NO IN KOLHAPUR, I KNOW THE ADDRESS, PL LET ME THE PROCEDURE OF GETTING THE NUMBER.

I AM FROM VARANASI, U.P

THANKS
ROHIT

VAS is activated on my account in June.

Does anyone know how to lodge a complaint? Whom to contact?
I cannot allow Airtel to deduct Rs 100 from my Account for some stupid VAS. In fact I don't even know what VAS is. Please help me out

hi This is Rajib from mumbai, mulund my mobile numbert is [protected], i have launch 50-60 time complain for network problem but no result i have got till date, please look after this matter prity seriously other wise i will move to the consumer court fot it

HI,
I AM SEARCHING 1 OF MY FREIND WHO IS HAVING AIRTEL NO IN MALEGAON, I KNOW THE ADDRESS, PL LET ME THE PROCEDURE OF GETTING THE INFORMATION.

REGARDS,
RESHMA BHUMKAR

i am airtel prepaid user and my number is [protected].my gprs is not working on that place where i live(in pimpri pune, marashtra-18).the strength of tower signal is also very poor this is the main reason my gprs is not working and i mam also not able to make any call.many of the students here have same problem.so plzz tell what we should do ?? change the sim or wait for some time??

I have two prepaid no. of airtel [protected], [protected]. I have to get the owner's name & address

I have two prepaid no. of airtel [protected], [protected]. I have to get the owner's name & address

who is owner of this number [protected]

VAS is activated on my account in June.

Does anyone know how to lodge a complaint? Whom to contact?
I cannot allow Airtel to deduct Rs 30 from my Account for some stupid VAS. In fact I don't even know what VAS is.
i had launcehd compalint with the customer service on 121 and they keeps aying that my 30 rs will be paid back to me, but never happend.

friends i had same problem but can any one suggest the solution?

Respected sir,


I Myself Mr. Amol Dharma Kshirsagar, Airtel`s prepaid customer I have been availing Airtels valued service since Aug 2008 on mobile no +91-[protected] which comes under scheme named “Mobile compus pack”, I am from pune (Maharashtra)

Actually, I never wished to write a complaint letter to well reputed & established entity who really gives a wonderful service with great effort in every respect along with all possible facilities.

But, this is how may complaint incident started, from last few days I was suspicious about call charges so i thought to check out whether I have been charged correctly or not ? on12th Dec 2008 as per my mobile clock timing I called on an Airtel mobile no +91-[protected] at exact 3.54 pm means At beginning of 55th minutes and completed conversation at exact 3.57 pm means at starting of 58th minutes therefore sum comes like this (58-55=3) total three minutes were utilized by me but got charged by Rs 4/- for which i must have been charged only Rs 3/- in respect of scheme selected .it was really very embarrassing situation when someone make fool where you trust most for money and service.

Therefore, I immediately called Airtel customer care service no.121, where I spoke to a male CCE on my first call who treated me very rudely, arrogantly on the queries related charges, after deep explanation on issue I convinced him and then he replied that it usually happens by mistook and we would soon credit my Airtel account by Rs 1/- now you tell me, how it can be a satisfactory response, still he kept arguing on issue without being positive to fact & cut the line using vague language.

Afterwards I had to call again, to know real matter, this time a female CCE was on line, I gave her my mobile number and explained what happened, on reply she said that you called earlier and Rs 1/- had been refunded to your account and rest Rs 2.50/- would be credited soon for last extra cut charges and this is what update I could see in your Account on screen at the moment then I thanked her for action taken and heartily requested to convey this call charges query to senior authority so that they could take necessary steps and she agreed and we closed conversation by greeting each other, this time all went fine.

But nothing stopped at this point, again I started to receive SMS on my mobile on same day(12th Dec2008) around 6.08 pm to till 8.14 pm by Airtel, in that particular time altogether I received 5 (five) SMS which shows that I have activated following services


SMS 1(Airtel) –missed call alert plus is now active on your mobile received alerts when ur mobile is switched off, not reachable, to deactivate sms MCANO 501

SMS 2- ([protected])- congratulation on subscribing to the on demand service you have been charged Rs 30/- for 30mins of your favorite music for 30 days, to unsubscribe call 54321300

SMS[protected] –congratulation your MCA plus service has been successfully charged Rs 15/-on 12-12 Enjoy the Airtel service, to deactivate sms MCANO to 501.

SMS[protected]congratulation for starting Hello tunes (HT), subscription charges are Rs 30/- month stop HT by calling[protected], toll free,

SMS[protected]thank you for downloading “bhains ki pappi” as your hello tune, dail 543211 for the latest hello tunes (call charges Rs 3/-mins)

Now I don’t understand what kind of reply Airtel expect from me to say for service which I didn’t ask to active or asked any one to get activated and for which Airtel has already charged me Rs 47/- now there is negative balance Rs (-) 15.17 INR, I don’t want to be a victim for all charges .

I am terrifically suffering for all unwanted service provided by Airtel and charging me a lot, I request “Airtel Higher Authority” to look into matter and solve my extra calling charges, and balance related queries at earliest


Please do the needful

Awaiting for your positive reply and action


Regards,

Amol D Kshirsagar
Mob +91-[protected]
pune

hi sir i request 2 u, the friends sims are not avilable in the solapur please available in demand, and increase validity offer

dear sir
I am sorry to sayn that i had complaint to you regarding of my airtel prepaid card nu [protected] about my gors system not working on my phone and i only get message that your gprs is activated and your amount is dectuted from your acount you are charged for vas. my gets dectucted and still i cant use my gprs system on my pc.when i complaint to the customer care the say it will be done but all this is just fooling custmores but till no actin is taken. if not let me know where should i complaint in future to ge the probleme sholved please look into this matter as early as possible.

is there a directory for prepaid customer where we can find our dear ones
thanks awaiting for reply soon

i have taken an new campus card with 50 rs after taking it i didnt activate i thought that i will activate it after a month but i misplace the sim card so what to do plz mail me as soon as possible

plz activate gprs on my mobile my no.-[protected]

sir plz activte gprs facility on my mobile no [protected] my handset nokiya 3110c i m wating sir

i want all information of my own number my number is [protected]

i live in ambernath
i have airtel maharshtra no.
i have huge network problem at my home

plz work on it

my no. is [protected]

i hope see my problem & work on it

thanking you

prasanna

Hello...my mobile no is [protected]...i want to know how to activate and deactivate the GPRS service...plz reply..

is there any std sms scheme is available in maharashtra (nagpur)?
please suggest me.

LIVE WAP service is activated on my account in 2nd Aug2009

Does anyone know how to lodge a complaint? Whom to contact?
I cannot allow Airtel to deduct Rs 30 from my Account for some stupid LIVE WAP . In fact I don't even know what is.LIVE WAP Please help me out

MY MOB NO [protected] IS LOOKED AT SIM CARD REG FAILED

I have use the prepaid airtail No. [protected]. Please disconnect the gprs facility of my mobile.

dear sir

cricket alert is automatically activated in my mobile no. [protected]. and hourly my price is cutting from my mobile. please deactivated cricket alert from my mobile

thanks and regards

Sunil kumar

Please provide the sms sceem ..

my airtel number is [protected].i accidently activated airtel chat and everymonth Rs 10 is reduced from my account.i want to deactivate it at the earliest so that no more amount will be deducted from my account

friends card plan reducton very high as compare to other plan----please reduce 1 RS to 50 ps--------

My cell No. [protected] showing regestration failed.So i cannot use your services please active my above No.my Email ID [protected]@yahoo.com

Hello Sir
Iam airtel prepaid user and my no.Is [protected].My Sim card rigistard faild .Plz.tell what we should do?

Hi
i have send request for portability from airtel to BSNL. but due to some reason i have not portable the no.
my no. is [protected]. so airtel give me a scheme of A-A 6sec/paise and other 2sec/paisa.with 1rupees per day deduction from my account. but i now in roaming so i can't use this facility. so please give me instruction or suggestion regarding this problem to cancel this facility.
Thank you

MY Mobile Number is [protected] (Air tel Sim Card).
This Air tel Sim Card is not Accepting Recharge for that I talk to the customer care person thrice...
First talk to the customer care person is on 19/04/2012 Complaint no :[protected].
Second talk to the customer care person is on 24/04/2012 Complaint no :[protected].
Third talk to the customer care person is on 27/04/2012 Complaint no :[protected].
In spite of this talk my Recharge problem is not solved till now.
I want You to look over this matter or otherwise I have to close using this card.

i have an opposite prob, they keep charging me for the service i haven't registered for and that too month after month, every time i call their help center i get the same old reply that the service will be deactivated in 48 hrs ( which is never done ). if anyone is plannin to switch over to airtel beware, they may charge u less wid their every new plan but actually they will try to extract their share one way or the other, plannin to change my plan soon

same thing here..myself got a message that i've registered missed call alert service and they will deduct rs.10 from my account (which they did today) as monthly charges..i've not registered any such services from airtel..so whats the deal here..why are we paying the price for a service that we never wanted..

sir i wana knew
a person giving miscall n thereten me
i just want to knew his real name and occpatation plz tel me
the number is [protected]
pz tel me .

I think hard disk at Airtel where your subscription details were stored is short circuited. Rs 15/- is not enough to fix the disk. Airtel is justified. Please switch your service provider.

switch to other operator

Airtel Missed Call Alerts — Miss Call Alerts

Respected Sir/Madam,

I am the user of Airtel prepaid connection of mobile.I have the problem that i havent ever activated the service called Miss Call Alerts but it is automatically activated on my mobile and after every 15 days it charges Rs.15.I think so this is the big problem.Please do something for this problem because this problem is occuring for the last 5 months.
I know that you will help me to get out of this problem. Thanking You.

Dear sir on my mobile number [protected] there are three type of alerts are come that is stock alerts joke alerts and islam alerts please stop this alerts i complaint to stop alerts to customer car officer but they are not succesive stop this alerts and reply

sir / madem

why are you charging miscall rates for international number
also let me know exact amount how much you are charging for miscall monthly rates
Please let me know the reason for charging on miscall,
I totally disagree for this such services,

Hi my No: [protected] now a days airtel is not providing good service, even i am not able to connect to customer care executive through 121 . they are giving all stupid options but not connecting to executive to speak .they are just blaming customer . my sincere advice to switch to another service . even i am planing to switch to Idea

sir/madam

aap ko sirvice nahi dene aati tho add kyon nikalte ho miss cal alert mera act nahi ho raha hai my num is [protected] mahendra sharma

sir/madam

let me know exact amount how much you are charging for miscall monthly rates
Please let me know the reason for charging on miscall,

Dear sir
This Cell no.more than miss call and i am very desperation so pleas whos man with address this cell no, user



thank you

how do i deactivate the missed call alert thing for which i am being charged? reply please!

AIRTEL/MISSED CALL ALERT — NOT RECEIVING MISSED CALL ALERTS

SIR,
I AM HOLDING A PREPAID AIR TEL CONNECTION FOR THE LAST 7 YEARS. I USED TO RECEIVE MISSED CALL ALERTS REGULARLY EVEN THE PHONE WAS SWITCHED OFF OR OUT OF RANGE. NOW A DAYS, FOR PAST SIX MONTHS I DON'T RECEIVE MISSED CALLS ALERTS BUT THE CALL ALERT SERVICE CHARGES HAVE BEEN DEDUCTED FROM MY ACCOUNT REGULARTLY. I HAVE SPOKEN TO AIR TEL PERSONNEL SEVERAL TIMES BUT THERE WAS NO PROPER RESPONSE. MY MOBILE NO IS [protected]. CAN YOU PLEASE HELP ME.?
THANKS
CHARLES

NOW MORE THAN A MONTH ELAPSED X NO RESPONSE FROM AIRTEL .. I AM STILL WAITING FOR THE RESPONSE...CHARLES

{SIR,
I AM HOLDING A PREPAID AIR TEL CONNECTION FOR THE LAST 7 YEARS. I USED TO RECEIVE MISSED CALL ALERTS REGULARLY EVEN THE PHONE WAS SWITCHED OFF OR OUT OF RANGE. NOW A DAYS, FOR PAST SIX MONTHS I DON'T RECEIVE MISSED CALLS ALERTS BUT THE CALL ALERT SERVICE CHARGES HAVE BEEN DEDUCTED FROM MY ACCOUNT REGULARTLY. I HAVE SPOKEN TO AIR TEL PERSONNEL SEVERAL TIMES BUT THERE WAS NO PROPER RESPONSE. MY MOBILE NO IS [protected]. CAN YOU PLEASE HELP ME.?
THANKS
CHARLES}

I have a same problem charles...I called them for 6 times they given reference number of no use...
Please help here...

Airtel is worst company. Don't purchase any sim cards or any service

Missed call alert service — Please Deactivate my missed call alert service

TO WHOM IT MAY CONCERN
This is to inform you that after several reminders my "MISSED CALL ALERT SERVICE" is not getting deactivated.I Have spoke to the customer care but with out any help. please Deactivate the Service as soon as possible for the number-[protected](CDMA).If the service is not deactivated i will send you a legal notice for harassing me time and again.I WILL QUIT THE CONNECTION IF MY PROBLEM IS NOT SOLVED WITHIN 2 WORKING DAYS.Please do the needful at the earliest.

I have this postpaid connection with AIRTEL close to 9 years now and recently my usage has become less . Now AIRTEL found a new way to increase my billing.Every time I call the call goes to a wrong number and I have to listen to all abuses from the person who receives that call . Strangely enough it happened so often that today the lady at the other end threatened to lodge a police complaint against me for calling her. I also have other side for this problem .I get calls from someone who first asks for a particular person and when I reply that there is no one by that person the caller starts abusing . I called up customer support and requested them to provide me the details of the caller and they quote privacy policy of the company does not permit. It looks like they want to get rid of customers whose billing is decreasing and found this to be most effective solution . Can anyone help me with finding out the caller's identification other than a police complaint or tipping the AIRTEL executive in the Relationship Centre ?

i had taken 45sms pack own my no.[protected] but after sending a msg to any local no but my charges is cutting from my main balence i had already complaint for this but their is no response regarding this problem kindly solve this problem as much as quickly thanks

facing similar problem on my airtel. please advise the toll free number for cancelling the hello tunes subscription.

thanks
bhajneek

hi my mobile caller tune set
Dushman na karein dost ne woh kaam kiya hain

i want hello tune from the film jijillumandhi kadhal, song is munbava nanbava.please send the hello tune code to my cell no.[protected].

I want to say that my connection is airtel so I want to download hello tunes but I Dont no its song code
my song is Jab hawaae sunati hai pyarr ki dastan ( Movie Name:- Luck by Chance).
so plz give me code...

Last month in Feb-2009, airtel set my caller tune by themselves and billed me Rs. 30 for the same. I have sent them 3 emails for the same but they don't respond. But I will not pay them 30 paise even. Looks like airtel people have found an easy way to generate revenue.

customer — MMS

I have recieved a message on phone regarding an MMS,and asked to access that MMS visit the address www.airtelworld.com/mms with a passcode,but the page is not displaying,why itz like that?

i cat recve my mms plz help me

Gprs

I had been trying to activate the MMS service on my mobile for the past one month. Also had called the airtel customer care. they are just unable to convince their customers and they are unable to provide any solutions for our problems...and they tell that there are no airtel outlets in some parts of india...then what'z the use o[censored]sing this connection?? i want to activate the mms service on my phone. but they are unable to tel me about the settings. my phone is NOKIA N 72. And they r very ignorant towards their customers. hope i will find some solution for this simple thing..

i received a mms to my mobile, but it says Retrieve the mms at http-------- so on.it says use my mobile number to login and password.i entered Airtel MMS i typed the said number and password but it says invalid password or invalid mobile number,

sir i want to deactivate mms service on my mobile. there comes many waste mms on my mobile no. [protected]. i want to deactivate this service as soon as possible.
THANK YOU
VIJAY RATHORE

how to activate mms service?

I had been trying to activate the MMS service on my mobile for the past one month. Also had called the airtel customer care. they are just unable to convince their customers and they are unable to provide any solutions for our problems...and they tell that there are no airtel outlets in some parts of india...then what'z the use o[censored]sing this connection?? i want to activate the mms service on my phone. but they are unable to tel me about the settings. my phone is NOKIA 7610. And they r very ignorant towards their customers. hope i will find some solution for this simple thing..

i received a mms to my mobile, but it says Retrieve the mms at http-------- so on.it says use my mobile number to login and password.i entered Airtel MMS i typed the said number and password but it says invalid password or invalid mobile number,

i received a mms to my mobile, but it says Retrieve the mms at http-------- so on.it says use my mobile number to login and password.i entered Airtel MMS i typed the said number and password but it says invalid password or invalid mobile number. Please help me how to proceed with this.

i received a mms to my mobile no [protected], but it says Retrieve the mms at http://125.21.241.88/mms so on.it says use my mobile number to login and password.i entered Airtel MMS i typed the said number and password but it says invalid password or invalid mobile number. Please help me how to proceed with this.

i received a mms to my mobile no [protected], but it says Retrieve the mms at http://125.21.241.88/mms so on.it says use my mobile number to login and password.i entered Airtel MMS i typed the said number and password but it says invalid password or invalid mobile number. Please help me how to proceed with this.

even i have same prblm...what 2 do man?

I have recieved a message which says..." THIS IS THE PLACEHOLDER FOR THE PASSWORD SMS TEMPLATE. FROM: <NUMBER>, DATE: <DATE>, SUBJECT: <SUBJECT> "
and then a password is given...so, please suggest me..what to do...

have recieved a message which says..." THIS IS THE PLACEHOLDER FOR THE PASSWORD SMS TEMPLATE. FROM: <NUMBER>, DATE: <DATE>, SUBJECT: <SUBJECT> "
and then a password is given...so, please suggest me..what to do...

I can, nt retrive my MMS using your password. What is my user name

cant see mms on my mobile

People say Airtel is very good. But I say its the worst and the costliest amongst all operators. Even service is very poor compared to Tata Indicom. Even waiting for 6 months I am still unable to activate MMS on my mobile inspite of customer care calls and sending several messages. They think customers are puppets and we will dance to their tune. Let them remember there are options now for customers. Airtel beware others are also there and giving service at cheaper rates. So wake up now before its too late.

Not able to read the MMS wch i rcvd

hi i have nokia 3110c mobile phone and i need mms setting am trying from one month but i dont recive my mms i call lots of time to coustemercare but i dont get answer so please do somthing for this my simple problem as soon as possible my no is [protected] my friends sending mms from dubai ?

res sir
i am aamir khan please tell mms setting airtel mobile office my handset is micromax Q3 please sir

not yet recieved mms...

jannat

call mms

i got msg i.e., the placeholder for the password sms template

i cant receive my mms

I have Received a MMS, but I can't see the message, Please help me.

I have recieved a message which says..." THIS IS THE PLACEHOLDER FOR THE PASSWORD SMS TEMPLATE. FROM: <NUMBER>, DATE: <DATE>, SUBJECT: <SUBJECT> "
and then a password is given...so, please suggest me..what to do...

Yesterday i got a MMS on my sony ericsson 580i from my friend.but this MMs is not open when i press open key.showing error is - DOWNLOAD FAILED CONNECTION ERROR PLEASE TRY AGAIN LATER

So how can i open it.

Please help me.

unable to receive the mms plz send it to my mail

I would like to activate MMS on my phone and I am using Airtel Prepaid Services from last 5 years. I would appreciate if you cam E-mail me the settings and also the amount that will be charged for sending or receiving an mms.

Thanks

how to activate mms service

I wrote my correct number and as well my password but mms cant opend what willl i do

cant see my mms on my mobile

i got an mms i got 1 web add., login id & password but it ius not opening

i can`t receive mms
tell me how to solve this peoblem

sir, i have recieved a mms . but i cant open my no [protected]

I received a mms from[protected] on 29/03/2010, but till now I cant received the mms setting to open the same mms inspite of several complaint to your customer care department.

my hand set model name is Nokia E63, Kindly send to me the mms setting by SMS or via email.

my friend send me pic bat i can't see

hi i got a prepaid sim from airtel number [protected] . im trying to activate mms service in my phone .i received a sms from 202 tat my mms has been activated and for setting text mms &sms to 2567..so i sent it ..then after few minutes i received a sms from 52555 with a keyword BLANK .i was expecting a setting but i recieved a message BLANK .i dont know what to do with this ?? pls help ?

i received a mms to my mobile, but it says Retrieve the mms at http-------- so on.it says use my mobile number to login and password.i entered Airtel MMS i typed the said number and password but it says invalid password or invalid mobile number, my mb no is [protected]

i got a message from airtel to visit a website to view mms and they are give me a password and username but both the password and username are not working.how can i view my mms .my mobil no is [protected]

si i want to deactivate mms service on my cell ...my no. is [protected]

i am nt able 2 recieve mms to my nokia5233 plzzzzz help me out hw to get the mms

i received a mms to my mobile no [protected], but it says Retrieve the mms at http://legacy.dwl.co.in8080/mmcp so on.it says use my mobile number to login and password.i entered Airtel MMS i typed the said number and password but it says invalid password or invalid mobile number. Please help me how to proceed with this.

Dear Sir/Madam,
I would like to DE-Activate my MMS service in Airtel!
My Mobile No. is +91-[protected]

Please do the needful!

Loganathan G
======================================

AirTel — MMS settings

Hi - I am not able to receive MMS - and not able to reach customer care - your IVR does not have an option to provide help on MMS - what should I do? I have checked the MMS settings on my phone and compared it with what some of the people have advised on the Net and it looks alright. Help please

my mobile no. is [protected] and i have received mms from [protected] http://125.21.241.88/mms,
paswod cugquiac, but its not show my mms, i've called many time custmer care but still not open.. i have chaked internet setting its right and working..plzzz help me.airtel rajasthan

sir i want to deactivate mms service on my mobile. there comes many waste mms on my mobile

my hand set nokia c-2 but iam not send recive mms plese send mms settings mymobile number [protected] THX...

my mobile nokia c-2 but iam not sending reciving mms my mobile number [protected] please send MMS settings my mobile thx

Airtel Postpaid life time connection — Excess instalments

Sir, I had purchase an Airtel postpaid connection ([protected]) on 12 Sep 06 on 12 monthly instalments @ of Rs. 99/- pm and till now I have paid 13 instalments even though as per the records maintained by customer care of Airtel communications 02 instalments are due against me. I request you to look into the matter and resolve the issue/discrepancy. Also if the instalment is not paid, the service is automatically disconnected.

This is a mail i sent to Airtel Customer care and Then to Nodal Officer. But i never got my refund nor they were able to pinpoint what in the hell i downloaded...
Also the Mobile no given in the reply is WRONG

Please go through the reply I received from Airtel customer care against my complaint. This is not the first time I have received such a senseless reply. I am sure that i have not downloaded any content from Airtel site as i surfed only Airtel messenger page and downloading Airtel messenger is free!

Please may i know what else i have downloaded and when if the customer care executive is so sure.

If not please get Rs. 50/- refunded to my account as soon as possible

Regarding Airtel Mobile number [protected]. [REF:[protected]]

[protected][protected][protected][protected]--
Dear Mr. Alex,

Thank you for contacting Airtel.

You had expressed concern towards balance deduction on your Airtel number [protected].

We apologize for the inconvenience caused. In reference to your complaint,
Rs. 50/- has been deducted from your account for downloading content on your Airtel number on 23-Mar-08.

Should you require any further assistance, email us at [protected]@airtelindia.in
or SMS us on 121(Toll free).

Regards,

Vivek N
Customer Support Service
Airtel

---- Original Message ----

I have subscribed to Airtel Messenger on 23rd March 2008 at 9:00am with
initial balance of Rs. 360/- in my account.

An amount of Rs. 50/- was deducted at 10:30am on the same day i.e. 23rd
March 2008 and an sms from 64611050 was received and my Balance was Rs.
310/-.

Again on an amount of Rs. 50/- was deducted at 04:47am on 24th March 2008
and the same sms from 64611050 was received and my Balance was reduced to
Rs. 260/-.

Hence my account was debited twice for the Airtel Live messenger within
24Hrs. This may be due to some technical fault. Please let me know the
problem and I request you to refund the Rs. 50/- deducted for the second
time as soon as possible.

Dear Sir/Madam,
My Mobile No [protected] is Easy Life time Prepaid Connection is not convert life time prepaid still. i had paid all 12 installments according to conditions. but my no not convert to life time. this is very bad thing. If airtel is will not provide this service then disconnect all these connections
[protected], [protected], [protected], [protected], [protected],
[protected], [protected], [protected], [protected], [protected], [protected]. these all no's r only example. we used more than 50 no's of airtel. now u will decide to this. i[censored] will solve my prblm yhats gud otherwise plz disconnect these connections. we will connect with vodafone or other company & parchase new connections
Thanks
Harinderjit Singh contect no: [protected], [protected]

I dont even remember how many times I requested Airtel to change my previous company name from my adress. But till date, even I am working with other company but previous company name is displayed on my billing address. I stopped saying that now.Customer care is really sucks in Hyderabad even. For hello tune and internet airtel connectivity in various internet based VAS, they keep on making ool to customer by saying that they will get in touch with tech dep. but till date my service not working. I stopped requesting this also.
They should remove all these customer care as they are just doing time pass there rather than solving issues of customer.
shame on Airtel

i Have not received the airtel postpaid bill to the following E-mail address for the phone number: [protected]

hi my name is kranthi as a customer o[censored]r network iam very dissopointed by ur executive commitments named by prasad with phone num [protected] and i want cancel my connection from today on wards .
and my num i want to cancel is [protected]

so please cancel my connection and sorry for saying that i am not going to clear the
remaining bill towards my num [protected]

I Have airtel mobile no. [protected] and i am UP East subscriber.I tried to activate my MMS service for last 2 months by calling in customer care so many times.All the time they said that the service will be activated in next 24 hours but it is not activated till now.I use NOKIA 3110 handset which is complitable with MMS service.I want to activate my MMS Service.I wanted a quick responce on it.

I Have airtel mobile no. [protected] and i am UP East subscriber.I tried to activate my MMS service for last 2 months by calling in customer care so many times.All the time they said that the service will be activated in next 24 hours but it is not activated till now.I use NOKIA 3110 handset.I want to activate my MMS Service.

presently im working in nirmali in supaul (bihar). last two months i did so many calls to customer care for activation of mobile office but still They haven't activated my mobile office for that i m facing so much problem.
my mobile number is [protected] .

I AM ANKUR RATHORE FROM KORBA CHHATTISGARH MY NO.IS [protected]. I HAVE ACTIVATED GPRS ON 3 SEPTEMBER, 2008 AND SEND SMS MO TO 52567 BUT TILL NOW HAVE NEVER GOT ANY SETTING THEN I DECIDED TO TALK TO CUSTOMER CARE EXECUTIVE HE OK I AM SENDING U SETTING ONLINE DIRECTLY TO UR MOBILE BUT I HAVEN'T GOT SETTING TILL NOW .
SIR PLEASE SEND ME SETTING I AM USING NOKIA 3110 HANDSET WHICH SUPPORT GPRS BECAUSE I WANT GPRS BECAUSE I WANT TO CONNECT MY PC THROUGH MY MOBILE. MY CURRENT BALANCE IS RS. 341.0 . I AM DEEP TROUBLE PLEASE HELP ME OUT BECAUSE FROM DAY AFTER DAILY DEDUCTION OF RS. 10 WILL BE CHARGED ON ME . PLEASE HELP ME OUT. WAITING FOR UR QUICK AND POSITIVE RESPONSE.

sir
on sunday morning i got a SMS from airtel, when i tried to view that i got a message that ur java is activated and 80/- has been deducted from my accounbt.
i tried to contact the airtel customer service but it was of no use and nobody lifetd or some or the other problem came and i am unable to contact them and my problem is still not resolved.
wat shall i do ?
my no is [protected]

Dear Sir,

I am having two Airtel Post paid mobile connections - [protected] & [protected] under RIL-IPCL CUG Plan. My Bill Account No.[protected].

Since last one year I am not receiving my post (hard copy) copy of Bill regularly. Every month, I have to call your Customer Care Centre and to get my post copy of bill. The post copies of my bill were receiving only after my complaint and delay by passing away by the due date for payment. Really I am facing lot of strains & pressures and expressing my unhappiness towards AIRTEL.

I am fade by telling the same story to the different tele callers of Customer Care Centre (CCC). Every time the concerned telecaller asking me about my complaint and assuring me to resolve my problem and it will not happen in the next month. But all these are BAKAWAAS and nothing had been done and HARRASSMENT by just calling me WHETHER I HAVE RECEIVED THE BILL ? AGAIN & AGAIN i HAVE TO TELL THAT NOTHING HAS BEEN DONE.

Last month, some one of CCC advised me to send SMS for ebill for that particular month's bill. Accordingly as per his advice, I had sent a SMS for July 2008 bill. After this I received ebill (SOFT COPY) only on 28th August 2008 which is after the due date for payment. I DONOT UNDERSTAND AT WHAT SPEED THE AIRTEL IS MOVING ?

On 16th September 2008, I contacted to local Airtel Customer Care Centre (Madhav Bldg, Race Course, Baroda) and from there I called Ms. Rupa (The SMS received & mentioned the ref no.[protected]/9/08,[protected]/9/08,[protected]/8/08,[protected]/8/08) and informed my non-receipt of post copy of bill for August 2008.

Sir, really if you want to help me, please favour me the following :

1. To STOP IMMEDIATELY SENDING BY EBILL because I have to visit Cyber Cafe and I do not have spare time to visit Cyber cafe. I HAD NOT REQUESTED FOR REGULAR EBILL COPY.

2. To make & ensure for timely despatch of my POST COPY OF BILL which I receive it before the due date (ATLEAST 2 -3 DAYS BEFORE).

3. IF THE COURIER/POST DIFFICULTIES, PLEASE INFORM THE COURIER NAME & CONTACT PERSONS DETAILS SO THAT I WILL TAKE UP THE ISSUE WITH THEM. I INSTRUCTED AT MY RESIDENCE TO TAKE THE DELIVERY ONLY AFTER SIGNING & NAME OF THE DELIVERY BOY.

FOR YOUR INFORMATION, I HAVE ONE VODAFONE(HUTCH) CONNECTION AND ITS POST COPY OF BILL I AM RECEIVING REGULARLY & TIMELY BY THE COURIER.

3. IF YOU ARE UNABLE TO DO THE ABOVE, PLEASE ADVISE ME FOR DEPOSITING THE ABOVE MY TWO CONNECTIONS AND I WILL GET HUTCH OR TATA CONNECTION AND GET MYSELF FREE OF AIRTEL.

4. ASK THE TC OF CCC -- NOT TO DISTURB FOR SILLY & NON-SENSE ENQUIRY BUT MAKE MY PROBLEM RESOLVED.

IF WILL NOT RECEIVED THE POST COPY OF BILL IN TIME, I AM NOT PAYING MY BILL AMOUNT AND ANY PENALTY/DUES DUE TO THIS IT WILL BE ON YOUR PART AND IF NEED, I WILL APPROACH THE COURT.


EXPECTING HELPING REPLY

BHARAT JAYANTILAL SHAH
A-44 SHREEJI PARK
NEAR MAMLATDAR OFFICE
NAVA BAZAR
KARJAN _ 391 240
DIST: BARODA

Hi,

I have requested to discontinue all the services on my cell phone like hello tune, sms services, etc.
But still discontinuation has not yet done & also the service charge is still deducting.
My cell phone no. is[protected].
This is a last request, if not done doen than see to it that you all will face problem.

TUMPA A. DAS

Dear sir i have taken new airtel prepaid connection[protected] and already submitted the all documents. my complaint is that in my cell not incoming. So please solve this problem this in this airtel nos.

i have got 2 mo cards of rs 450 each but none of them is activated till date my number [protected] i have complained a lot but no action is taken

airtel prepaid bill — irresponsible customer care executives

Airtel Customer Care is not at all reliable, i had lost my phone and lost all my contacts therefore i asked airtel to give me the prepaid bill for the months of MAY and JUNE. for this very purpose i called airtel customer care more than 10 times and so far there was no progress from your side. once again i request you to do the needful for me to get the details of my calls during the months of May and June. My number is [protected]. its very urgent.

Thanking you in anticipation,
Praveen Varghese.

My Airtel contact no. is +91-[protected].
For Airtel customers there is a scheme For having free sms. (There is a recharge of 102.00/- Rs. which is providing 500 local+national sms for daily upto 30 days.
If you are not using totally 500 sms within a day you will loose the balance smss of the day. For the next day another 500 sms's are free for you.)
I have activated same on my cell no mentioned above on 09-March-2010. I was using these service from the last month. In the last month I dont seem there any problem & I didn't recognise that if there is any balance deduction for the massages happen (After Paying for scheme mentioned above.)
But this time on 12-March-2010. When i was sending the messages I reliase that there is no balance in my main account. I exclaimed as in the afternoon I recharged my no. using coupon of Rs. 50. at that time 42 or 43 something amount were credited to my account.
For the same problem I contected to Airtel customer service no. i.e. 121. Some one has checked the system & told me please re-call us after 4 hours., at the time of my second call within half an hour of 1st call, the person who was there on the call, he replyed me but was misbehaving with me.
On the second day, I send the one message & checked the status, it is once again regularize but what about my balance deducted on previous day.? For the same query I re-called to customer Service centre, But there was a lady on the call telling her name as "GAURI" was talking very badly.
I want to inform to AIRTEL MANAGING DIRECTOR that if such kind of response we will get, it is difficult for AIRTEL to continue with their customers where as other many competitor service providers are providing better services.
I want my deducted money back. & Also want the direct contact no. for complaints against such customer service executives who are misbehaving with customers.
Please reply me urgently
Thanks & Regards,
Shah Tejas

my nos is [protected] and i am using my nos for last 2months in roming it is really bad to inform u that i am unable to speak to ur customer care and also there is some jobs alerts activated on my nos and i have to deactive it can u do something to deactivate my job alerts

Airtel — Regarding to airtel messenger

hello sir i m sunil bhagat and no. is [protected] . i m regularly using the airtel messenger service since two years .from the last week of march i m facing the problem in loging in. it show a error msg 'internal server error'.pls solve my problem immediately. also i m unable to download the application because when i send a msg 'IM' to 57070 it says message retries over and do not give link to download the application

I Manab Pal (Mob. No.[protected]) having this problem that I wanted to talk to Customer care and I tried 4 times but the person of Customer care cut off the call after receiving and westing my Line and Money. I request you to take necessary action.

myself Sujan Paul ( Mob [protected] ), several time i was try to contact to airtel customer care, failed every time, i don't know why ? in that way i lost 1 hour with big irritation. can you tell me how can i contact AIRTEL CUSTOMER CARE.
My complain is - i was e recharge Rs-36 to get a special tariff, there after (almost 1 hour ) i give a call, completing my i found AIRTEL deduct money as per regular tariff. my question is can i get extra deducted money ???
Sujan Paul
[protected]

Airtel — Meaningless deductions

Dear Sir,

I own an airtel prepaid mobile connection ([protected]) from the past 4 years.
I have been deducted Rs 350/- from my mobile dated[protected], the charges being for GPRS services (which i have never used).

Also, i tried contacting customer care, who told me that the deduction will not take place if you remove ur sim from the phone. But on removing the sim, nothing of that sought had taken place and still i was deducted the amount.

Request you to kindly look into the complaint and refund me the charges (Rs 350/-)
Regards
Paramjit Singh
[protected]

Airtel India — meaningless balance deduction

Dear sir/madam
I manish nishant is facing some meaningless balance deduction from my a/c balance having mobile number [protected].
from few days (Rs. 5/day) has been deducing from my a/c. total deduction up to now is Rs. 60.
Now i dont need any kind of services fom my service provider.
my complaint number in AIRTEL is (RDREG[protected]) AND (ROVAD[protected])

email id : nishant.[protected]@gmail.com

Airtel customer care cheats its customers
[protected][protected][protected]
I am experiencing a bad feel with the airtel connection now
Each time i call up customer care with the same query i get different answers:

Let me explain in detail:
One sunday i checked with customer care abt international roaming facility, they informed that we have to raise a request and it will be done in 24 hours

I called up Cust care on wednesday and asked the same questions, now they informed that 48 hours are needed to activate, (First confusion), i thoughts its ok and i raised a request on wednesday (for my travel on friday night to US), friday morning i called up to confirm again, they informed it will be activated by the same day evening, before starting up i checked up again it was informed it is activated, trusting airtel i didnt take a calling card and took up my flight
on the way i was at belgium (no airtel access), then i landed up US(when i choose any provider it doesnt support it - says no access), through my friend in india i contacted the customer care 3 times - each time i get a different reply, one person says it is activated, one person says it is not activated yet, it wil take 48 more hours, one person says you have not raised a request at all.

How come for same question asked to the same 121 customer care people can give different answers each time we dial.

I wonder how Airtel uses such a stupid mechanism to track the calls and requests to customer care.

I was vexed by these uses, Still i m not able to access any network over here in US.

I am totally pissed of by this activity of airtel.

Thanks,
Naresh

I am a Privileged Customer of Airtel and holding this number ([protected]) from past 2 years now. I have maintained a very good credit history with Airtel.

But this time I am having bad experience with Airtel. I was in Saudi arabia (International Roaming) from 16Feb08 till next 5 days.

When I returned got the bill, I got a call to make the payment o[censored]nbilled amount Rs.289000 and your credit limit is Rs 11200.

Your urgent help is required in this matter as I am not ready to pay Rs 289000 for March 2008.
This is the problem at Airtel end, why they have not stopped the connection even after reaching the credit limit of rs 11, 200.
And there was no intimation message SMS/mail. This issue should be fixed by them because it is their fault

Thanks in advance,
Kanagaraj

AirTels International Roaming Is Untrusted

I am Presently In Qatar (Dec 29 2008). My Airtel Mobile is logged onto Q-Tel
I am scared of switching my cell on because if someone try to give me missed call or if try to call me, ill be charged Rs 50/Min and I wont even get a missed or a call
They Are Just simply charging Me
So What should I do Now

I was in US for 2 weeks.

Airtel has charged me over Rs 20, 000/-.

1. For call durations of few seconds they roundit off to a minute.
2. They are charging Rs 300/- per minute, despite their 121 service informing me that it costs between 50 - 80 per minute before I travelled.

International romaing is a ripoff with Airtel.

Domestic services have been good so far over the last 5 years.

Regards

Abhay

Hi,

Can you update how was this issue resolved??
I am in a similar situation with a bill of 38, 500 /-