Airtel Complaints & Reviews

Sir,

My mobile number has received a message of winning of GBP 250000.00..
and then i had received this mail below...plz help me...


________________________________________________________________________________...⇄
Coca Cola Prize Redemption Center 2011 Aldwych, London - FC288D 4 NA United Kingdom. Tel: [protected]


DIPLOMATIC MEANS OF PAYMENT OF COCA COLA COMPANY PLC.

This is to inform you that we have completed the processing of your winning fund and all necessary approvals obtained for the payment to be made to you accordingly.

However after an emergency meeting with the board of directors today, approval has been given for your payment to be made immediately to you without any further delay through our diplomatic cash payment system.

The diplomatic cash payment system is systems of payment were the fund will be brought to your country cash through a diplomat and delivered to you accordingly.

The fund will be neatly packed in a diplomatic case as diplomatic consignment which will make it not to be checked by custom or security agencies as it is covered by diplomatic immunity.

All arrangements for the departure and arrival of the diplomat will take care of and concluded here as soon as we receive your confirmation email as there is no further time to waste now.

You will be informed of the details and requirements as soon as we receive your confirmation email.
For further arrangement, you are required to reconfirm the below information without any mistake to enable us to complete the process of delivery your prize without further delay.


(1) Your Prize Amount: ...
(2) Your Age:...
(3) Address where the consignment is to be dispatched: ...
(4) Your Occupation:...
(5) Your Mobile Phone Number:...
(6) Your Home Phone...
(7) Your complete Full Name:...


Note that as soon as we confirm the above information, we shall complete the proper arrangement for the delivery of your prize to you in your residence.

Yours Truly,
MR. ERIC FEDDEL
Tel: [protected]
(CSD / Agent).

Copyright[protected] Coca Cola International

lost sim card- post paid — lost sim card

Request to block lost sim card - Mb: [protected]

sir
lost my sim card this sim card in this name rohit ashok patil
the no is [protected]
plz use any person this no plz contact me
in this no [protected]
ravi more
www.[protected]@rediffmail.com

AirTel — lost postpaid sim card

hi ,,
on 7-5-2012 i was in my friends bday party i lost my simcard of number [protected] which belongs to rajesh balasubramaniyam so i there for request to block my number to avoid unnecessary billing . kindly co-operate

Pilla Nageshwara rao — Handset lost during transit

INFO about the phone model:
IMEI No [protected]

Brand: NOKIA
Model: X2-01
Manufacturer: NOKIA CORPORATION
Device type: PHONE
Display type: TFT, 256K COLORS
Display size: 320 X 240 PIXELS, 2.4 INCHES
Internal memory: 55 MB, 64 MB RAM, 128 MB ROM
Memory card slot: MICROSD, UP TO 16GB (VERIFIED), BUY MEMORY
GPRS: YES
EDGE: CLASS 32
3G: NO
WLAN: NO
Bluetooth: YES, V2.1 WITH A2DP
Camera: VGA, 640X480 PIXELS
Browser: WAP 2.0/XHTML, HTML (OPERA MINI)
GPS: NO
Above handset was lost during transit between 2.45 pm -2.48 pm while i was trying to
asend locat at Vile Parle at 2.45 pm ( slow local) to church gate

This happenned on 22nd May at Mumbai

Airtel Prepaid — Refund for GPRS Activation

Dear Sir,

My Airtel prepaid connection No. is [protected]. I lost my mobile on 14/07/2011 so i have bought a duplicate sim card. Today on 11/08/2011 Rs.98/- was been deducted from my account for GPRS but my mobile dont have such facility to use GPRS so i have deactivated it within half an hour & i have called Airtel customer care executive but he told i wont get refund because they have already activated it on my number.

But iam not going to use this service so why should i pay service charges for the same still they told they cant give me refund.

Please help me to get my refund since it is unfair with me.


Thanking you,

Yours faithfully,

(Sachin C Kharat)

email id : [protected]@yahoo.com

Hi,
I bought the airtel digital TV on 14th Jan. Soon two persons from airtel visited my place and installed the DTH equipment and asked me to activate my account after 24 hrs. of installation. And i did the same on 15th Jan but the IVRS said the activation voucher i am using is invalid (i am 100% sure of entering correct PIN no.). So i raised a service request to the customer care service on that day itself. The customer care executive said that they'll look into the issue and resolve the issue as soon as possible and set 20th Jan as deadline to resolve the issue, he also promised that the services will not be blocked as the service request has been raised. He also took the Serial no. and PIN no. from me for reference. I believed the same and was in hope the services will not be affected. But on 18th Jan the services were blocked quoting negative balance. I tried calling customer care center many times but it returned no solution to the issue. Even now the service request is open and has not been solved. Clearly Airtel doesn't know the meaning of the word "deadline". From a customer point of view its is very simple, airtel company has received a sum of Rs 2500/- from my side and yet i am unable to get the services that i was promised. Airtel has failed completely to deliver what it had promised. Also they have no meaning for the word customer satisfaction, so i suggest my peers not to go for Airtel Digital TV as it gives u the "worst" services(worse than u can ever imagine). Tata Sky is the best in the market.

Friend, if you want any action, mention your Customer ID number.

Hi,

I have a airtel digital tv at my home, I want to add "ESPN PLUS" top up to my account. Which can be done only through customer care executive. But after calling in servise center the call is not transfering to customer care executive. I have tried many time in last three days but the result is same.

This is a Shame full for such a big "AIRTEL" network in India.

My customer id is: [protected]

My name is Rahul Sharma but I am registering this complain on behalf of my father.
We have Airtel DTH set top box at my home and its not working from 20/11/2009.
My father has registered five complaints (Customer ID No: [protected] ) for this problem:

complaint nos 1575391,1571934,1589265,1607486,1610623
but there's no response from the company, they haven't send any service engg and now whenever my father try to call on toll free no. of their customer care, guess what ... most of the time they don't even pick the phone or they just cut the line.
(And this a/c has been recharged with 500/- on 3rd Dec 2009)

Airtel has the worst service and their service centers are filled with lazy people who dont even try to listen to customer complaints.

I need solution of this problem asap.

Contact Person: Shyam Sunder Sharma
mobile No. [protected]

I am really having bad timings with Airtel Digital TV, I had problem with my settop box, and had reaised complaint. The customer care suggested that it will be taken care withing 24 hours. Since then its 15 days now every day I am calling to customer care and they have same answer that our engineer will visit me in a day but still it didnt got solved.

I am a part of gujarat region and custome care guy given me head of gujarat technical service number :[protected] but that number no one replies ( Not a surprise for me )...

I am so angry that want to throw out the set to box .. . and suggest every one to NEVER BUY AIRTEL DIGITAL TV

I completely empathise with you...I had a similar issue...We haven’t been receiving any reception from Airtel DG TV since 20th March, 2010. Today is the 4th day of the issue persisting. Inspite of repeated calls to Airtel's customer support team we have not been honored with a single technical support visit. In my last call to Airtel last night, Airtel's senior customer support representative has assured me that Airtel cannot promise anything least a technical support rep at the earliest nor that I will receive the reception again today from Airtel which has been very heart warming. It has reinstated the effectiveness of Airtel DG's service. I would agree with your suggestion to all of NOT subscribing to AIRTEL DIGITAL...

My name is Pragyan Behera but I am registering this complain on behalf of my father.
We have airtel DTH setbox and its remote has stopped functioning.After registering a complain in the toll free number they registered a complain and provided a local contact number on 5/6/10.The remote was replaced on 6/6/10 but after 2 days all the keys stopped working again.The remote worth Rs 150 stopped working after 2 days and then again we registerd a complain on 8/6/10.They local number and the toll free number customer service has dissappointed alot.They had misguided us and now dnt let us speak to the technician also.As per the complain it was said that the problem will be solved on 9/6/10 before 12:05pm at the afternoon.Its is so digusting that after calling for more than 20 times they are not able to communicate properly and are giving us false timing.The service is horrible and more than that they cheat.A new remote stopped functioning within 2 days.The a/c has been recharged with Rs 600.It is horrible and too poor.
Airtel has the worst service and their service centers are filled with lazy people who dont even try to listen to customer complaints.
Complain numbers are
2974803,3003063,[protected]
everyday a new complain is registered by us and there is no reply or concern to it.It shows how Airtel is fooling its customers.
(Customer ID No: [protected])
I need this problem to be soon solved or else the circumstance that will lead will be bad for the customers and employees.
Contact person: Gopeswar Behera
Mob number- [protected], [protected]
Phn number[protected]

HORRIBLE AND PATHETIC SERVICE

THANK YOU FOR A QUICK ATTENTION TO THE COMPLAINT.THE PROBLEM HAS BEEN RESOLVED.
THANKING YOU
Pragyan Behera
Airtel DTH Consumer

I am using Airtel Digital TV. All the channels except ‘100’ are showing error code 2 with the message “the card is invalid”. My account balance is 1000+. From past 4 days i was calling the customer care those people are asking me to repeat the same steps ...remove...wipe the card ...insert and restart again . I told them that in previous calls they made me to do the same thing. No way they made repeat the same steps. After 3 calls they registered a complaint. They said the engineer will be there in 24 hrs. Since 3 days the same statement is repeating. When i ask them to connect to their supervisor their tone becomes harsh. Ridiculous service.

Airtel — Unauthorized deduction of talk time

चोर है सब every thing is possible For Airtel, They are making money by cheating and worst ever customer care who have nothing to do with customers satisfaction, Me too was airtel user but now i wont back to them.

Airtel Connection — deduction of money from my account

On 7th March I received a message on my mobile that VAS package is activated on my mobile and Rs 99/- has been deducted from my account. But I did not subscribed for that. Moreover I do not even know what for this package is. When I talked to customer care executive Ms Pooja, she said this because of some technical mistake and will rectify this within 24 hr. Now, when I try to talk to customer care executive everytime they disconnect my call. I sent so many e-mails at [protected]@airtelindia.com but everytime I get recorded messaage taht within 72 hrs we will rectify it but nothing happens till now.

Airtel Prepaid with Airtel Live — Deduction of money without download

Quite often, I get Airtel service messages though I do not subsribe for those. Sometimes I click on the gmae related messages to retrieve and to my horror, money gets deducted from my prepaid account with an SMS saying "thanks for downloading java games and you have been deducted Rs. 50-/- " (at times Rs. 99). The worst part is that I have not downloaded anything at all and a call to customer care never helps.

Don't know how to resolve this.
These buggers steal, give our numbers to other advertisers and send loads of junk messages. !

Regards,

Airtel Prepaid Connection — Money Deducted automatically

I went to Airtel Customer Care with an issue pertaining to prepaid connection that is when I make a call to unused mobile number automatically my amount gets deducted. The customer care response was not satisfied then I talked to Manager but she gave me a reference number which could not help me. I did phone call to nodal officer and appellate officer but they even did not lift there cell phones. Kindly take necessary action and acknowledge me, so that I can be great for your kindness

IITR — why deducting money from my balance

Dear Sir,

My Mob. No. [protected]. Why yoy deducting money from
my balance. Please take care and I did not want any unwanted call . please dont disturb me with unwanted call.

sakir ali
sr. lab supdt.
wrd&m, iitr, Roorkee

Airtel Prepaid Connection — Legal information

Respected Sir,
I am mujeeb, i using ur airtel prepaid connection number is [protected].but now Iam not using because i living Qatar. I have thise sim, but now using this number another person.so pls give me leaguel information.
Regards,
mujeeb rahman
purayil
karuvampoyil(po)
koduvally
calicut, kerala

sir i m totally tired of calling and writing to u. i have lost total faith on airtel lets see how much response u people give me after seeing this u can call me on [protected], [protected], [protected] .after giving u so many nos i dont expect from u guys that phone wasnot reachable.but i m doubtful that u people will give me a caal or respond on in any respect.plz give back my balance of rs95 .which u have cut from my mobile by sending me msg related to airtel live regarding javascript/games download which was not done by me plz return my moneyi have called many times to costumer care but proper response was not given to me take this matter serious . i have been loyal costumer of airtel since last 3 years .my no is [protected]

sir i m totally tired of calling and writing to u. i have lost total faith on airtel lets see how much response u people give me after seeing this u can call me on [protected], [protected], [protected] .after giving u so many nos i dont expect from u guys that phone wasnot reachable.but i m doubtful that u people will give me a caal or respond on in any respect.plz give back my balance of rs406 .which u have cut from my mobile by sending me msg related to airtel live regarding javascript/games download which was not done by me plz return my moneyi have called many times to costumer care but proper response was not given to me take this matter serious i have been trying since last 20 days . i have been loyal custumer of airtel since last 3 years .my no is [protected]
Kindly take necessary action and acknowledge me, so that I can be great for your kindness

hello sir/madam,
am a retailer, i can sales every month around 1 lacs in village area.but distributor cannot respect or response our request, sir.please immediate action & solve my problem
thank you

AirTel — unauthorized deduction from my account

Iam a new coustomer of Airtel (PH NO [protected]) I got a SMS today that to deduct an amount for the subscription of Airtel WAP service.I want to know how you activate that that service with out any requiest from me??????????

Please give me the clarification and refund the amount that you deducted from my account.

Thanking you

Vinod Kumar P G

Airtel Prepaid Connection — unauthorized deduction of talktime

To
The appropriate authority,
Bharti Airtel.

Dear and Respected Sir/Madam,

I am a septugenarian having one Airtel lifetime connection that I continue to utilize as and when required.

I gather that every month an amount of Rs.30/-(Thirty only) is being deducted from my account.I fail to understand why this amount is being deducted as because I have never ventured to avail any kind of facilities that calls for charges other than talktime.

Kindly help me get rid of this unnecessary deduction.

Thanking you,

Yours faithfully,

(Bimal Banerjee)
Nalkura,
Po: Badu, Dt.24 Pgs(North),
700128, West Bengal.

her

sir,
my mobil no: [protected] (airtel-kerala)
my 60 rupee talk time dcreased my account.i complaint 100 and more the oprators but not reply sir
pls help me



(i not english fluence )

I am a customer of Airtel (PH NO [protected]). I got a Airtel Call Yesterday(21/08/2009).I Didn't know Why you deduct an amount Rs. 70 for the subscription of Airtel .Now my balance is -9.88. Without our requirement why you are disturbing and deduct the money .Please give the valid reason and refund the deducted amount. I am not required any other caller tune and other settings. Hereafter don't give unnecessary call from Airtel. In case I want any information I will call your Tollfree no. Everday Three or four times your phone is distrubing. Plese avoid this activity.
Please give me the clarification and refund the amount that you deducted from my account

Date: 08th September 2009
To
Bharti Airtel
D-184
Okhla Industrial Area, Phase - I,
New Delhi - 110 020.

Dear Sir,

This is to inform you that I have a prepaid mobile connection from Airtel No. [protected]. Lately from 26th August 2009 I am having a problem with the balance on my account. My account is debited continuously on account of downloading songs and Subscribing to Hello Tunes without my knowledge or consent. I have never ever subscribed to Hello Tunes or downloaded any song on my number but these are getting activated on my number continuously. The sequence of events is as follows:

1. On 26th August 09 Bal on my mobile was Rs 114.79. At around 09.15 pm I received two sms stating that my acct has been debited Rs 15/- and Rs 30/- on for subscription to Hello Tunes and downloading song which I had never subscribed for. This brought my balance down to Rs 69.79. I spoke to Mr. Rahul at your Customer Service Dept at around 09.30 pm and he informed that this was happening due to technical error at your end; He also agreed to refund the debited amount back. The transaction Id for this was [protected]. He also deactivated the services of hello tunes after I tols him that this was activated without my consent or knowledge and I do not require these services.

2. On 27th August 09 my account was again debited for Rs 62/- for subscription to Hello tunes and downloading songs again without my knowledge and consent. This brought my balance down to Rs 7.79. I spoke to Mr. Ankit at your customer service dept at approx 11.00 am and he refunded back Rs 47/- online. Ref Id for this is [protected]. The balance was 54.79 now. I received a call from your airtel assuring that the balance amount of Rs 60/- will also be refunded approx around 12.35 am. Ankit confirmed he is deactivating the services of hello tunes from his end and I would not face any problems later.

3. Again on 27th August 09 my account got further debited for Rs 25/- at around approx 2.45 pm for subscription to Hello tunes and downloading songs again without my knowledge and consent bringing my balance down to 29.79. I spoke to Ms Bhavna at your customer service dept from your GK II Outlet and she refunded back Rs 30/- approx around 3.45 pm. bringing the balance upto 59.79.

4. Again at around 4.30 pm on 27th August 09 there was a further deduction of Rs 45/- for subscription to Hello tunes and downloading songs again without my knowledge and consent bringing my balance down to 14.79. I spoke to Mr Vinod at Customer Service Dept at around 6.50 pm the ref id for this is[protected].He also promised that he is deactivating the services of hello tunes.

5. In the morning of 28th Aug 09 I spoke to Mr. Akshan at customer service at around 10.15 am regarding deductions due to Hello Tune Preview Manager. He transferred the call to Mr. Tauseef who once again confirmed that Rs 60/- will be refunded on 28th August 09 and ref id for this is [protected]. He also agreed to refund Rs 45/- online. I told him there is no point since it will again get debited within 20 - 30 minutes automatically for this hello tune service and downloading songs again without my knowledge and consent. He assured it would not happen since he is deactivating the services. He also confirmed refunds will be done on 28th August 09 and ref id for this is [protected].

6. On 28th August refund of Rs 60/- was done by Airtel and I received a call at 01.20 pm for the same. I spoke to Mr. Rajesh Chauhan at your Customer Service at around 8.30 pm and got a refund of Rs 40/- . Ref Id for the same is [protected].



7. On 29th August 09 there was deductions once again on my account due to activation of News Pack once again without my knowledge or consent. I spoke to Mr. Mumtaz and Mr. Naren regarding this at around 9.45 am. They registered me once again for DO NOT DISTURB SERVICE although I had previously registered for it. I spoke to Mr. Sameer who is a Floor Incharge at your Customer Service and he refunded back the amount debited. The ref id for this is[protected]. This refunded brought my account balance to the correct amount.

8. But unfortunately again on the morning of 06th Sept 09 I found money deducted from account for subscribing to Pre Listen options once again without my knowledge and consent. I spoke to Mr. Shahbaz regarding this. The complaint id for this is[protected]. Again in the afternoon at around 2.00 pm there were further deductions and that is when I decided to visit your Gurgaon Sahara Mall Customer Service to sort this inspite of being very busy. I visited your Office at Sahara Mall and by then I found out there had been further continuous deductions on my acct when I checked my balance bringing my acct balance to Rs 9.79. In fact my balance got deducted while I was in your office in front of your personnel and I showed it to them. They could not give me any satisfactory solution to why this was happening automatically. I met Mr. Mohnish there and he refunded back Rs 100/- on my account saying that Airtel Live is getting activated in my acct. he also confirmed that he is deactivating the Services which were active and also showed me message regarding
that. There were no further deductions on 06th Aug 09 or 7th August Morning and Afternoon. I MUST POINT OUT HERE THAT THROUGHOUT THIS DURATION THE MOBILE WAS CONSTANTLY WITH ME AND SWITCHED OFF IN THE NIGHT OF 06TH AUG AND 07TH AUG. Again on 08th Aug morning I get a sms saying that Rs 15/- has been further deducted for downloading some song which I am not aware of without my knowledge and consent. I spoke to Mr Mohnish who had given me his mobile number [protected] and works at your Sahara Mall Outlet. He told me to contact Customer Service to speak regarding this. I called Customer Service at 10.10 am on 08th September 09 and spoke to Mr. Abhijit who confirmed that Airtel Live Services were still active on my acct inspite of Mr. Mohnish deactivating them on 06th Sep. And I had not subscribed for any AIRTEL ADDITIONAL SERVICES AND NEITHER DO I WISH TO SUBSCRIBE FOR THESE. Mr. Abhijit confirmed that this is happening due to technical fault at your end and agreed to refund the money that had got debited. The ref id for this is 08119275. I also spoke to Mr. Mohnish once again regarding this who insisted that this was happening due to my fault.

I am requesting you to kindly look into this matter and solve this once and for all because I am sick and tired of calling your Customer Service every second day regarding this and not getting any permanent solution about this. There is no point you refunding me the money and it again getting debited automatically. Hence I request you to kindly investigate my case with your Technical Department and give me a solution to this. I have been unable to contact your Technical Department inspite of trying numerous times. If you are unable to offer me a solution to this then I will be left with no other option but to cancel and discontinue my all other AIRTEL connections eg. Other mobile, landlines and Broadband.

I hope you will look into this matter and offer me a solution.

Regards

Jaysurya Choudhury
Mob [protected]

Airtel Prepaid — deduction from my account

Since July 2009 I have found that some amount is deducted regularly from my prepaid balance. My mobile no. is [protected]. On complaining to 121 I get the reply that some service is started on my mobile . I have never requested for any service any time. This has happened 4 times in last four months. The Airtel supervisor from cusomer service manages to refund the deducted money but the problem of deduction continued . Kindly do the needful so that the unnecessary deduction stops for ever.

air- tel — deduction of money from my prepaid connection

I Kusum dewit holder of Prepaid connection in chandigarh, ([protected]), air tel has deducted Rs 75 from my Acount, i have not Used the Mobile for the same but no responce or refund from air tel

They are cheetining with customers, please take action

KD

I feel very harrasment by Airtel Hello Tune. Many times hello tune charges has been deducted from my account. Now on 07.10.2010 Rs.5/- has been deucted from my account for hello tune. I never tell for this. I am a 60 years old person I do not need any hellow tune. Kindly given hard instruction to your employee do not disturb me by offering any hello tune offer and never deduct any hello tune charges from my account. Refund Rs.5/- of hello tune charges immediately
Yours
Tejvir Singh Atri
Mobile No.[protected]

AirTel — Unauthorized deduction of Money

Hi,

Wanted to repost some serious Matter regarding the Unauthorized deduction of money from my Prepaid account. The deduction which does not even get recorded in their Bill


This is a Problem I have been facing for the last 3 Months.

I had switched from postpaid to prepaid connection 3 months (October 2nd) back and had availed Rs. 399 Plan Blackberry with unlimited Internet. The switching itself was a Very Painful incident which had to be sorted out with the intervention of the Nodal Officer, however this issue is not pertaining to it.

Few Days after this transition was done from Postpaid to Prepaid, mysteriously 30ps every half hour, Started getting deducted from my account. I called the Call center and as usual they were useless, then I mailed the Nodal officer, they replied stating I had used airtel live, I replied stating that I never subscribed for airtel live and moreover I pay Rs. 399 every month for BB internet.

They acknowledged their mistake and credited back some Rs. 23 (I am not sure if I received that also), and promised that I will not be charged henceforth and also asked me to deactivate by sending SMS to 121. I did that and also got a reply that it’s been successfully deactivated.

However the problem persisted and I started losing cash again (Post deactivating) and this time even faster (till today close to Rs. 500), I mailed the Nodal officer and have not got any reply for the last 2 weeks. However I am continuing to lose cash even now, and it has already put me in a lot of inconvenience.

Finally i had mailed the Applet officer and i got a reply that nothing is getting deducted and also they said that nothing is there in the Bill, That made me even more suspicious, So i asked them to send me the bill and then came a reply that i need to pat Rs. 50 for every month's Bill. i got furious, Why should i pay money to Airtel to point out their mistake, Finally after a lot of fighting they agreed to credit Rs.150 to get the 3 months Bill.

I got the Bill and then made my own analysis and Guess what i found, Airtel has deducted Rs. 568 till Dec 31st.

I mailed this workings to the Applet officer and they have NOT BOTHERED TO GET BACK TO ME.

I am left without any option but to take the legal recourse!!

Could you Help.

P.S - I am also attaching the file containing the workings.

AirTel — Unauthorized money deduction

I never download anything from the stupid airtel website or use any sms services, then why am i charged rs20 and rs15 today and last month? I just get messages about weekly sub, tadkalive and java game download and the balance is gone. I don't even visit the airtel website.This is unbearable now, either you people correct this, that is stop deducting money unnecessarily or else i'll see to it that none my friends or relatives uses airtel ever again. My number is [protected].

Airtel — Unauthorized Money Deductions

Airtel did not ask to give me World Cup updates and start deducting money from my account and very bad customer service, because they call 25 times a day to their advertisements, but they take money to listen to their customer's problems. Very dis satisfied with the service.

Airtel Prepaid — unauthorized deduction of money

Airtel has a tendency to deduct the money without asking consumer whether he asked for service or not. I am KS Shukla mobile No. [protected] Recharged my account with Rs. 444/- , by seeing the money in my account this airtel started its business and deducted RS. 15 for blog amitabh as it has done earlier also. Kindly ask them to return my money deducted for the services I never opted for, Thanks

My mobile No. is [protected]. This has taken place with regard to me also. On 11 May 11, airtel deducted Rs. 15/- towards Amitabh blog whereas I did not opt for the same. When I took this matter with airtel, incompetent people sitting in call centres raised their hands. They told me that I should talk to nodal officer and money will be charged towards this. For Rs. 15/-, at least Rs. 10/- will be charges while talking to him. What a rationale ?

My mobile No is [protected].Even after number of compliant to customer care.I have been charged 10 rupees for unwanted services like romance pack etc.On 18.4.2011 i was charged 10 rupee for romance pack, Again On 28.4.2011 i was charged and On 8.5.2011 I had conversation with nathan (customer care representative) regarding this.Again on 18.5.2011 i have charged Rs 10 for tis service.I never subcribed any pack even once so if these continues i like to withdraw from airtel and chosse any other operator.

Airtel — UNAUTHORIZED DEDUCTION OF MONEY BY AIRTEL

Sir,
I have been repeatedly charged rs30/Month for "hello tunes" service and "airtel friendz

chat" for the past one month(about 3 times in my mobile number [protected] and many times in

my father's mobile number [protected]).The service gets automatically activated without our

consent.Some of the ways include :

1)an automated call from airtel advertising about hello tunes.Even if we cut the call the

service gets activated and rs30 is charged.
2)an sms from airtel informing us of airtel friendz chat activation and that we have been

charged for the service.

This is an outrageous behaviour and I demand that my money be refunded and further

compensation paid for the frustation and agitation caused by this.

---
Vishal singh
ph:[protected],[protected]
add:b-16,pandara road, new delhi-110003

They should be punished heavily for harassment.

Is there a way to collectively lodge a complaint against such companies??

Airtel — unauthorized money deduction

Airtel activated 2 services on my mobile, without my concern, when I ask them they said that it was activated from automated tele call . I haven't activated any service and they are deducting money from my balance and charging me for service which I have not activated and used.

My name is Aravind, I am using a postpaid connection with Airtel TN-Chennai region, One or twice in a month i m getting a message from TadkaLive. I dont know how is he or why is he sending message to me. I have never downloaded any games or played any games.

I called Airtel customer care for the details after receiving the message. He mentioned I have not activated any service with the name TadkaLive, So i will not be charged.

This is ridiculous! I was shocked on seeing my postpaid bill. That they have charged me 40 rp (+ 10% tax + 3% on the tax amount). And this has happened for 2-3 months continually. Airtel along with TadkaLive is Making Fraud. They are looting my money, without any usage. I m definitely would sue them, Make them pay for it in court.

Details of my postpaid Bill Fraud: (Under the heading SMS - Others)

SMS - Others:
29/Nov/2010 04:05:17 Text Serv_TadkaLive 1 20.00
14/Dec/2010 19:57:41 Text Serv_TadkaLive 1 20.00

Dear Rakesh Kumar,

I have just mailed you. Again the ghost has returned. Same issue again. Kindly reply.

yes, this is true with me also. i have not downloaded any games and i have been charged 99/- from airtel stating that i have downloaded tadka live games. this is a big fraud between airtel and tadkalive.if this continues there will be no customers remain for airtel.need to take action against this.

Hi,

I'm facing the same problem. I want to unsubscibe from Airtel FunTime Video. However I'm unable to do so. My number is [protected] (Maharashtra).
Please do the needful.

Thanks,
Roshan

AirTel — LATE FEE CHARGES

mahoday,
mare airtel post paid bill main january-february-march ke bill main late fee lag kar aaye hai.
jis ka payment maine time par kiya hai aur kai bar airtel office jane par bhi adjusted nahi kiya hai..

I received sms from Airtel i.e. AD-54321 on 02/12/2010 at 6:05 pm. " Thanks for Downloading McPack form Airtel. You have been charged Rs. 50. You have been charged.Join games club at http://gclub.in".

Actually I have not down loaded any such thing. If such thing was downloaded then it should show in my mobile. I have already sent sms for do not disturb and my reference no. is CPPWC[protected]. I have had very bad experience of such deduction from airtel before in near past. I will now have to approach Grahak Suraksha in Ahmedabad if I do not get this Rs. 50 credited to my balance till 12.00 on[protected].

Awaiting your quick response or bear the consequences. I am also attaching herewith another person's suffering as your wrong doings are avaliable world wide on google.

- Axay Panchal

Hi,

Today I received games club subscription message from AD 54321 just I accepted that one, within few seconds I got one more message like
“Thanks for downloading MCPACK from Airtel. You have been charged Rs 99 ”.
1. what is MCPACK ?
2. what is this hidden charges
please any one can tell me and I request to service provider (AIRTEL) please don’t do day time robbery from the customers


Regards,
Santosh
Rich me :[protected]@gmail.com

AirTel — Un necessary charges deducted

Dear Team,

I am again and again calling to your customer care for asking the un nesessary deduction happaning in my prepaid connection. But no solution has been provided. My number is [protected]

The customer care is not giving any satisfactory answer's. I am fad up with the charges. I have not activated any new service and same has been accepted from your call center and they have return back 20 rs in my account but still daily they are deducting 20 rs.

I want a quick solution for it. As i am unable to visit your customer care center many times. I am physically chellenged person. Working in MNC.

Please solve my issue. Rgds
Santosh Rawat