Airtel Complaints & Reviews

AirTel — no channels

this is waste tv in my a/c ihave the balance amt 750 but iam not viewing the channels there is no response from customer care

Airtel Mobile Services — Non receipt of bill for December 2010

Sir,

Iam a regular customer of Airtel Mobile. I used to get regular bills and I pay with out any default.
This time I have not yet received the bill for the month of December 2010.
I went to your office at Palarivattom and paid the amount.
I want the bill for the same urgently for my office use.
May I kindly request you to send the bill urgently.

N CHANDRIKA [protected]

Punartham Palat Lane Anchumana Road
Mamangalam Edappally P O 682024

I had bought a new Nokia C3 alongwith airtel free gprs usage for 6 months, with that i was given my existing airtel sim, , in the begiing when i was buying my nokia handset, i was told that it will get activated as soon as i insert the airtel sim.The message came, but when i am using internet my main balance is getting deducted arround 60/. rupee, I am realy fed up, i tried to contact the airtel customer care, saying you do not have sufficient balance, but still i have 120 rupee in my account.I know airtel is giving superv service to customer.So please help in this regard.Otherwise I have to quit from airtel.My details are below.

Regards
Sudhir Rout
My airtel no.-[protected](You can contact me with this number )

Hi,

I also have complaint regarding the same.
I have been using airtel since 2 years and in last 2 days my balance is getting deducted unnecessarily even after a 2 GB monthly package!!

As written here i will try once by contacting them on mail.

I spoke to customer executive. today is 6th jan they say they will solve it by 10th jan.

4 days to solve a problem of customer. I wish it was faster.

My Contact Number is and my mail id is [protected]@gmail.com

Airtel Broadband — Disconnected from 15 days

My Landline and Broadband services are not working from 15 days, have called the helpdesk mulitple time, have written to even Nodal office but no one has yet turned over to resolve the issue and I keep getting misleading emails suggested the issue is fixed. (Land line no.[protected]

Regards,
Ghansham [protected]

Hi,


I(Ashish Tripathi) took an airtel corporate connection([protected]) which was activated
on 4th of Feb.
The outgoing call was barred on 10th of Feb for which i call airtel's
so called customer CARE center.
Some how i managed to speak to a CSR and i got the shock of my life
when i heard that there was 6000rs outstanding on my name. When i told
them that this no was hardly 1 week old and its credit limit was just
500 rs he told that this outstanding amount was for my old No.s
([protected], [protected]). I was surprised as i had never used these
no's.
On enquiring more about it i got to know that these no's were
activated on my name when i was working for hcl comnet. This was
another surprise because i have never worked for hcl comnet and i can
prove that in court.
When i told all these things to a shift manager, ( plz read
carefully... ) he advised me to go to gurgaon center of airtel and
prove that i never worked for hcl comnet( wow what an advise! can you
prove that you have never worked for microsoft hah...) moreover i live
in noida i dont have enough time to go to gurgaon and prove.
Now i have few querries for you and if possible for everyone in bharti telecom.
1) How were 2 no's activated on my name without proper
verification(since i have never worked for hcl comnet)
2)If it was activated how come i never recieved any bill for those no's.
3)If there was any outstanding amount against why wasnt i informed
about it. there should have been some sort of communication from
airtel's side.
4) How come the outstanding amount was transferred into my current
no's account without any prior notice or without my information or
consent.
5)I believe since you guys can activate any no on anyone's name so it
being a national security hazzard i would love to go to MEDIA(both
print and tele), TRAI and Consumer forum in the interest of national
security.
6)I feel i am lucky because if these no's would have been used by
terrorists or millitants for communication or terror activities i
would have been behind the bars by now and on this point i would like
to know who would have been held responsible for the mishap.
7) Last but not the least Is your customer care center worth it.
because i have had horrendous times with your call center. Have you
tried to call the customer care center and escalate any issue? try it
you will get the shock of your life.
If you want to escalate any issue then the first thing that the CSR
would do is that he would disconnect the call. And the stupid reasons
for not escalating would be that the CSR would not know who his
TL, MANAGER or supervisor is.
somehow if you manage to convince the CSR escalate then you will have
to wait on hold for unknown period of time and if you are patient
enough then your call will be either transferred to some other dept
which has nothing to do with your case OR if you have asked to speak
to a manager then it would be transferred to shift manager. I know its
an escalation desk but people there are not earning there salaries.
It was really very painfull experince for me to speak to your Call center.
Right now the no does not exist they barred my no.I have also file a police
complaint regarding this issue.

Can you do something in this case.

I am forced to give this advise: please change the name of your call
center as customer care center rather it should be CUSTOMER HARASSMENT
CENTER.

Waiting in anticipation
Ashish Tripathi
[protected]

Airtel customer care Bad Experience:

Bill clarification issue;

I had logged this complaint[protected] on 25th august 2008 and without resolving they have closed the complaint. Also not solving this requested problem since 10 days. This type of service is not satisfied and we are using your services more than 2 years.

Each time when I call to customer care they are opening different request number and they have given the following request numbers:
10981990
11082388
11232774
11275806

I am surprising why they give different request numbers each time and finallly they say given the clarifications and closed the request.

Take some action and give us the clarifications urgently.

I never felt like this situation in entire 2 years but since 10 days am very much harrased with the customer care for not giving proper reason and not taking care of my complaint.

AIRTEL ( Post Paid Service) — Mental Harrasment( Withdrwal of services)

Dear Sir,


I have subscribed post paid servises of AirTEl for last three years( Ph no. [protected]). On 21 May Airtel suddenly stopped my outgoing calls with a sms that i had requested for address change. The fact is that i made no written or verbal request for address change, Even though i made visit to the Chakarta Road, Dehradun( Kanoght Place Office) of Airtel and submitted verified documents to the above mention office and was given an assurance that they will resume outgoing services of my phone by 48 hrs.
Since then, I made innumerable request to Airtel for resumption of services but got no satisfactory answer fron any one of the customar care executive, After a fortnight of mental harasment, i irequested AirTel customer care to either resume the service or send me fresh invoice of monthly bill of the date till they provided me the services me i.e. 21 May 2009. So i can formmally delink from Airtel
Airtel does not respond to my request till date and sends the monthly charges to me very month on my email address.
The above mentioned affair has given me tremendous mental trauma and has been consuming my mental energy.
My i seek your help in resolving the issue.


Prashant Kumar Sharma
CGO Gp. 'A'
53, Rashatriya Indian Mlitary College,
Dehradun, Uttarakhand

hello, this is my complaint for airtel broadband landline services. i applied for address change for my broadband connection on feb 11, 2010.i shifted to my new address in scheme no 114, i applied for transfer again and again but got no reply. Then one day i applied for cancellation and again applied for new number. But when i applied for new number airtel people told me that they will transfer the old number first. In between i submitted rs 1000 for registration of new number. I have the slip of the same, the serial number for which is 2385547. But i got my old connection transfered on 12th march 2010.

So my number got transfered after one month. Now i got the bill.My only request to airtel people is, plz give me waiver for the one month that is of 12th feb to 12th march period. And they already have my rs 1000 submitted with them. explain this to the executive whoever calls. Every time they say ok we will not call again and your amount would be waived off. BUt next time again i get a call,its mental harassment using airtel broadband.

Plz resolve this problem, i want airtel to waive off my rent for one month and adjust the registration amount in bill.

Now outgoing calls on my number is barred due to non-payment of bill. I paid my bill now but ionly thing i want from airtel to return back my registration of rs 1000 and waive off the rent amount of one month.plz resolve my problem.my number is 4068935 and [protected].

Name: Sachin Adesara
Fixedline No.:[protected]
Ahmedabad.

First of all I would like you to tell this I have experienced worst services from AIRTEL. I had not used fixedline for more than a month. Still I paid an amount INR 1891, after paying 4000 INR regarding my 6 months plan.

When I got a call from a call centre, I have been told that an amount of 1000 INR has been wavered and I am require to pay 1891 INR from 2891 INR and then it would be disconnected. So I paid 1891 INR online and AIRTEL dint disconnect the number and generate one more bill and therefore I called a customer care and requested for disconnection. On february 14, again I got a call and the guy told me that I still need to pay 1208 INR. After long discussion, he asked me to pay around 400 INR as final settlement.

And again, one more idiotic mail from AIRTEL side today saying I need to pay 785 INR.

PS: I completely understand that it is my fault to go for a service of such a worst company having no standards at all.
And yes, AIRTEL MAIL EVEN FAILED TO CLEAR FRAUD DETECTION CHECK FROM MSN!!! (image)

Thanks for the response. Would appreciate the resolution if on similar lines.
The number in question is [protected].

You can reach me on [protected]

Thanks.
Alok

Thanks for NOT so quick response.
Fortunately i got a call from customer care today but the issue remain unresolved as whatever settings were recommended those were already in place.

Is there any estimated time of fix I can rely upon.

Thanks,
Alok

Even i have the same problem, they have deleted my number [protected] for non usage of more then 3 monts, while i did not use in only for 84 days. I am using my number for more then 5 years and having validity till 2012. How can Airtel can do that to every body. I have my mobile number to every document, banking details, Resume details. It is affecting me.

What Airtel is doing in order to reslove this problem. I have seen Airtel has done to many customers. I request to Airtel company to look into this issue and reslove it ASAP.

Thanks,
Shirish
shirish.[protected]@live.com

Thanks Rakesh, this is the first time i got a decent reply from the Airtel.
Please look into this matter as i am afrid if this number [protected] is launched by Airtel again in market then somebody can buy this number, this will be my huge loss. I request you to please show me a way to get my number back either by reassiging it to me or if this is not possible then i want to buy this number again if it is launch by Airtel.

Thanks,
Shirish
shirish.[protected]@live.com
[protected]

Thanks Rakesh for helping summsraj.
Could you please help me as well.
Thanks,
Shirish Sharma

Thanks Mr. Rakesh,

I appreciate your help.

My alternate phone numbers are: [protected], [protected]
E-mail ID: shirish.[protected]@live.com

Thanks,
Shirish Sharma
Pune

I do not think it is resloved.

Thanks and Regards,
Shirish Sharma

Even i have the same problem, they have deleted my number [protected] for non usage of more then 3 monts.I like to inform you that even I have the sathi pack on this number. I am using my number for more then 4 years and having validity till 2012. How can Airtel can do that to every body. I have my mobile number to every document, banking details, Resume details. It is affecting me.

What Airtel is doing in order to reslove this problem. I have seen Airtel has done to many customers. I request to Airtel company to look into this issue and reslove it ASAP.

Thanks,
Venu
[protected]@gmail.com
contact no-[protected]
-[protected]

college — Requisition of Incoming and Outgoing Numbers-reg

Dear Sir/Madam,
How will i get the Incoming and Outgoing Number of My mobile (AIRCEL PREPAID).

Thanks&Regards,

Ruban.B

You should get in touch with customer care for this.. so reach out to them according to your circle.. you can check the aircel website for details..

I want last one month incomin and outgoing cal list . Please sir send the list me by email. [protected]@rediffmail.com

Mobile strength is very poor near K.R.puram, Bangalore. Most of the times, signal is NIL and its very disappointing. This complaint has been reported for several months and no action has been taken by Airtel team.
Most of the airtel customers are annoyed with the signal strength and eagerly waiting for MNP to get implemented.

change to bsnl . now mnp has come

AirTel — Airtel is looting money

My number is [protected] I live in Amravati Maharashtra
Last Saturday I received an SMS stating "Thank you for choosing De De Thoda Pyar as your hello tune". Previously my hello tune was "Pratham Tula Vandito". I checked from another number whether my hello tune is changed. It actually changes. I never attemted to change my hello tune. It automatically changes. Before this I call a person whose hello tune was the same. But how can it automatically changes. I asked customer care executive. He agreed that I did not attempted to change the hello tune. And assured me that my hello tune will be changed in 24 hours. When I called on Monday. The CCE said since there used to be holiday on Saturday and Sunday the your request remains pending I will forward it. Then on Wednesday when I spoke to CCE he said somebody might have send SMS to change the hello tune. My 20 Rs was also deducted. I dont want this hello tune I want my hello tune back and also my Rs. 20 back. Airtel previously also played lots of jokes with me. Once in a call he was hearing me some hello tune songs. Then he asked me to press 1 to listen it again. I pressed 1 and suddenly the call disconnected. And I was charged some Rs. nearabout 15 to 30. Again once somebody gave me miss call. When I attempted to call back it says this number does not exist. Then after 2 misscall I suddently received the phone. He says there offer from Airtel My number is selected in a draw and I will be deducted Rs. 15 per month and my all outgoing calls will be Rs. 0.30 paise per minutes. It also proved a hoax.

my nomber is [protected].me AL ON Demand servise problem.not rispons customer care.plese solusan my problem.this is mony problem.

my nomber is [protected].me AL ON Demand servise problem.not rispons customer care.plese solusan my problem.this is mony problem.

i bought an airtel sim card [protected], [protected] two weeks later. i have submitted all the documents, even the incoming calls for both the cards has been barred for twice. i bought the sim for rs75 and the talk time was rs6 and immediately i recharged for RS50, and i had a balance of rs49. after some days rs6 has been debited from my account and the customer care saya that it has been added mistakenly.sim card was brought in the name of MR.K.RAJENDRAN.NEYVELI.

Airtel Mobile — Looting the money

Dear Sir,

I lost Rs 30/- from my airtel mobile account today morning. I had only Rs 22/; in my account and hence my current account balance is Rs -7/-. On enquiry with the customer service dept. I came to know that it has been deducted as the value added charges. I made them clear that there was no such services activated by me and they agreed to give me my money back then itself. But yet I havent received my money back and further calls to customer service are getting disconnected by them. I was in an isolated place when I lost my money and could'nt make some calls which were extremely crucial for my business.

I never expected such a dirty behaviour from a reputed company like airtel. I here by request to punish the concerned with needed punishments so that this type of things shoould not happen in future.

Thanks and regards,

Jomy K. John,
Mob No:[protected]

Airtel — looting me of money

Hi,
This is to make people aware of Airtel looting money. I have been with Airtel from the time i first got a mobile phone and now I have 3 postpaid connections with Airtel and they haven't stopped making my life miserable. This is the worse service provider, every other rep, you speak will give you different response.
PLEASE BEWARE AND CHECK YOUR BILL BEFORE MAKING A PAYMENT.

Dish TV — signal unavailable

all free to air channels (astha, etc, dd1, 9xm, music india) are not available.It is showing signal not found.

Dish TV — not able to see

i am not able to watch dishtv on screen msg is showing as---- card refresh error
VC No.[protected]

Dish TV — regarding recharge issue

sir,



I have recharged my dish tv on 28th jan for platinum package with tamil as regional language and the channels as per your packages are not activated till now and we have informed so many times and no action taken till now and i will get my recharge date completed by 27th feb so there is no use of recharging on such high cost packageand details of set of box are

[protected] vcc no

0855ABF22D15339 stb no

[protected] verification key

so please reply me as soon as possible and make sure that when we recharge the same package again it sholud not in manner such that every time we need to talk with your customer executive to active each channel.



regards

premkumar.p

mughko ghar bath kar dishtv chahiya

xxxxxxxxxxxxxxxxxxxxxx

Sir

I have recharged my dish tv account on 6th june.My recharge due date was 12th june but i pay for the same at 6th of june.Sir even although i recharge my dish tv account no.[protected] on 6th of june of GOLD pack for 6 months, but till today the service is not activated.

so please reply me as soon as possible and make sure that when i recharge the same package again it sholud not in manner such that every time i need to talk with your customer executive to active each channel

Dish TV — signal unavailable

When i back from office i on the TV i got signal unavailble cirket starting 15 min left only i have RS 400 in dish tv after i call to dish tv help line number is disconnect now i hate dish tv don, t buy dish tv

Dish TV — no satellite signal

I am not getting any channels,since 27.08.09, the message I am getting on my t.v is no satellite signal, since last 8 days , to day only I have recharged my subscription. as it was due on 1.09.09, but the interesting part is after making pyt still we cannot see any channels, we are not able to contact any of your customer service. or technical person over the phone, can you seriously look into this matter, and restore our services at the earliest. Dish V.C NO. [protected]

Thanking you,
Yours faithfully,

Simon A. Chinnappan.

I will give you the email id of Dishtv customer care, Just mail your concern their for quick addressal of your complaint along with your complete details like VC no, address and contact number.

Email id: [protected]@dishtv.in

my dish is unable to receive the signal my vc no[protected]

HAMARE DISH TV ME EK BHI CHANNEL NAHI AA RAHA HAI
PHONE NO [protected]
VC NO [protected]
M K CHHIPA C 655 MAITRI PATH PANCHSHEEL
AJMER

airteldishtv — rembursement of 440Rs

dear customer congratulation your mobile no.has won a set top box airtel DTH MORE DETAILS PLEASE LOGIN WWW.AIRTELDIGITALDISH.COM LAST DATE 25/10/2010. DEAR COSTOMER YOUR CONSUMER SERVICE TAX DEPOSIT LAST TIME 3: 30 PM DATE 29/10/2010 DEPOSITE YOUR SERVICE TAX NEAREST STATE BANK OF INDIA THANK YOU DEAR customer your conform date of delivery 1/11/2010 2:30 pm 5:30 om product delivery to your mailing address thank you .


Name: swapan das
Bank SBI
A/C NO.[protected]
This is my humble request to you kindly take the action against it plz return the money as early as possible.

to cheat others is very bad co. should take the action against it bcoz they spoiling the name of their co.
they are loosing the trust of co.

airteldishtv — no signals

more channals is show no signal in last 6 days i compliant to call centre in airteldishtv but no action take and show error code B001 in every channal. please solve this problem

i argee that but service is very bad in last 6 or 7 days