[Resolved] Airtel — Delay In Installation Despite Paying Rs 1000/- | |||
P Sethumadhavan I had bought a Sony Bravia LCD TV on 28th March from M/S Nandilath G-Mart. Along with the TV i had received an activation kit from Airtel Digital TV (HD).After going through the instructions as per the kit. I was given the customer ID [protected] . I was insructed to recharge Rs1000/- through this ID and was promised that the installation will be done within 48 Hours. After they failed to keep their promise i had called the costumer care executive again. They started giving me silly excuses like " Saarry saar the database got corrupted".After contacting the local nearby dealer i was again told to contact the Ernakulam Office of airtel but my calls were not being taken up. I am fed up of this irresponsible attitude of the employees of an MNC. I request the company officials to Hire sensible employees who gives a damn about the customers rather than these Callous Officials. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
By the way My mobile number is [protected]
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I have faced similar issue with Airtel DTH (Gurgaon 122001 Haryana) service.
Customer ID - [protected]
Installation was promised immediate.
After calling Airtel sales (Mr Akshya ) he again promised. After no body turned up he smartly handed over number of franchisee who said boys have gone home. Please call tomorrow.
The local service manager Mr rahul when contacted says i will oblidge you tomorrow.
Airtlel needs to improve customer service if it wants to be number one.
I suggest customers not to pay before connection is actually installed.
I request Airtel to refund by booking mount.
Virender
Customer ID - [protected]
Installation was promised immediate.
After calling Airtel sales (Mr Akshya ) he again promised. After no body turned up he smartly handed over number of franchisee who said boys have gone home. Please call tomorrow.
The local service manager Mr rahul when contacted says i will oblidge you tomorrow.
Airtlel needs to improve customer service if it wants to be number one.
I suggest customers not to pay before connection is actually installed.
I request Airtel to refund by booking mount.
Virender
^^ What the hell do you mean ...??? I am yet to receive the connection... i have already decided to seek shelter with my local cable operator. All i want is a refund.
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