[Resolved] Andhra Bank ATM Card — money was debited from my account without vending from ATM MACHINE | |
SIR, I REALLY DONT UNDERSTAND THE LOGIC HOW IT COULD HAPPEN, AS USVAL I TRYED TO WITH DRAW MONEY FROM ANDHRA BANK ATM CENTER WITH SAME BANK DEBIT CARD FOR 10000/-, I DIDNOT SERVE THE MONEY FROM ATM MACHINE BUT SAME AMOUNT WAS DEBITED FROM MY ACCOUNT .I IMMEDIATLY CONTACT MY ANDHRA BANK BRANCH, THE MANAGER SUGGESTED ME FOR A WRITTEN COMPLAINT WHICH I GIVEN, HE CHECKED THE TRANSACTION SAID THE MACHINE HAS GOT SOME DOUBT ON YOU SO ITS STOP THE MONEY WITHOUT SERVEING YOU, ALSO HE SAID HE WAS NOT NOT SURE THAT I WILL GET MY MONEY BACK. IF AT ALL THE MACHINE SENCE THAT ITS NOT A GENUNE TRANSACTION IT CAN STOP SERVING MONEY ALSO IT SHOULD NOT DEBITED TO MY ACCOUNT.I HAVE NO IDEA WHAT TO DO NEXT, I WILL BE VERY THANKFUL IF ANY BODY HELPS ME IN SOLVING THE PROBLEM. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
same happened to me with for Rs2, 000 on 7th march 2009 at Shamrao Vithal bank mumbai goregaon west branch.
i asked for the cctv fotage but they said we dont have the fotage for this time once we will get we will let u know...its 25 march now my brother who holds the account is out of india now.and he gave the power ofattorny to my dad .dad was out of station too so today as he came back i m going to give them a written complain.
lets see what happens next.
but i guess its beeter to do a NC first at the nearest police station so that we have a proof and as its a police case the bank will investage it as soon as they can...
regards...
i asked for the cctv fotage but they said we dont have the fotage for this time once we will get we will let u know...its 25 march now my brother who holds the account is out of india now.and he gave the power ofattorny to my dad .dad was out of station too so today as he came back i m going to give them a written complain.
lets see what happens next.
but i guess its beeter to do a NC first at the nearest police station so that we have a proof and as its a police case the bank will investage it as soon as they can...
regards...
Andhra Bank — regarding debit card issue
Sir, am maintaing SB account at Santosh Nagar branch... I just crossed 18 years of age... Bank officials not issuing the debit card. Though am 18+... Pls suggest me what to do... Thank youCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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DUE TO FAULTY MACHINE WE R FACING DIFFCULTIES.