[Resolved] Apollo Tyres — Manufacturing defect within warranty period | |||
Hi, I purchased Astra Hyundai i-20 which came with Tubeless Apollo Tyre (warranty period of 1 yrs). After using it for few months less than 400 kms one of the Tyre developed an Air bubble, which shows air entered inside it. Forwarded my complaint to Korba(Chatisgargh) Hyundai showroom who refused to take it and told me to contact Appollo Tyres agency Bilaspur (nearby city) directly, after waiting for more than 2 months Apollo Tyres sent me a letter saying that its not manufacturing defect so it can't be covered in warranty period . Since I've driven less than 400kms in neat road without any mark of cut and other bruises on my Tyre or any other mark, Apollo company is not taking its responsibility of owning it as "Manufacturing Defect" where Air Bubble developed which means Air is entering inside tubeless Tyre. A very irresponsible explanation on Tyre company Apollo's part was frustrating. How can I take this matter since my Tyre is under warranty period of one yrs, Moreover Apollo Tyre website doesn't have helpline line number or any other complaint number along with email where customer can contact them, Kindly suggest !! Plz help me out !! Regards, Praveen. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
same happened with me. i baught chevrolet spark 3 months back. i was driving on highway suddenly tyre blasted it was my good conduct that saved my life that day. i went for replacement as it was under warrenty but inspector over there said it might have hit any blade or sharp stone. It was really very frustrating as i was driving on jaipur delhi highway at 100kmph from where this bloody stone would have cut my tyre. one more interesting thing that he said that i got its punchred done else he could have replaced tyre. i was travelling on highway i had to have a backup who knew what worse was waiting for me. i was very much disaapointed by the arguments of that inspector. i mean he was talking rubbish and senseless.
I request you to please look into this matter and assure that noone else has to suffer so much as i did.
Thaning you,
Yours faithfully
Lalit soni
[protected]
Lalit.[protected]@yahoo.com
I request you to please look into this matter and assure that noone else has to suffer so much as i did.
Thaning you,
Yours faithfully
Lalit soni
[protected]
Lalit.[protected]@yahoo.com
hello praveen its worthless to put complaint even on consumer court.
Apollo tyres has recently launched a toll free complain number, see below
[protected] will be operational all days of the week from 0900 to 1800 hours, excluding Sundays and national holidays. In case of any dissatisfaction with the service or information provided, customers can register their thoughts with an email to the company at [protected]@apollotyres.com
[protected] will be operational all days of the week from 0900 to 1800 hours, excluding Sundays and national holidays. In case of any dissatisfaction with the service or information provided, customers can register their thoughts with an email to the company at [protected]@apollotyres.com
i have purchased Maruti wagon r lxi since 2014 January, which came with Appollo amazer. After using 24000 KMs, It is dissatisfaction to note that now my car tyres found with damage (one side). Before that, on preventive, regular air check up and every two months i have checked wheel alloyment etc. My daily usage is nearly 20 to 30 KMs but the thickness of tyres found increased why?
Same thing happened to my car. I bought it a month back and now it got bulge
rejected by the Apollo for the complaint against bulge
Irresponsible people and Apollo (Quality less products)
rejected by the Apollo for the complaint against bulge
Irresponsible people and Apollo (Quality less products)
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I would like to take this matter to consumer court. please suggest!!