[Resolved]  Army Postal Life Insurance — non payment of matured insurance policy

As per terms and conditions my policy matured on 15 Dec 2010 .POLICY NO-APS-AEA-147149A.After sending the original document no reply has been sent and no payment done yet. when tried to contact no one gives a satisfactory reply .
Most of the time no one attend the telephone.Other than the toll free number no other way to communicate with the authority.We are almost 10 airmen in the same condition and almost 25 lakhs involved. This gives a bad immage to postal life insurance.
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Aug 13, 2020
Complaint marked as Resolved 
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Sub- Non receipt of full maturity value against policy No APS-325031-L in respect of JC-726256M Ex Sub A.Satapathy
Sir,

In spite of repeated correspondence I am still depriving of to get my Full maturity value against policy No APS-325031 L. Out of maturity value Rs 1, 63, 000/- I have only received Rs 1, 52, 999.00 and Rs 10, 001 is still awaiting to be received. Request reconcile the claim and send the cheque for residual balance payable at Pattamundai Post Office, PIN Code-754215 and send the cheque on following address :

Achutananda Satapathy
AT/Po- Narasinghpur
Via-Pattamundai
Distt-Kendrapara
ODISHA- PIN-754215
No APS-396126-L
aps no 1126651-l
Sir, It is not understood about of delay for the payment of matured PLI policy amount even after two months passed and not paid matured policy amount for policy No. APS-500569A.my organisation (AFCO) has paid the premium regularly without fail from my monthly payment. Even one extra PLI premium for the moth of Dec11 premium also has been deducted. It has matured on 07 Dec 2011 and not received till date(17 Jan 12). Iam a poor SNCO of Indian Air Force, 3BRD, AF Station Chandigarh . It reflects the poor and bad performance for this organisation. I had planed and made an agreement to purchase a plot at patna (Bihar) costing Rs 20 Lakhs but due to short of matured amount my plot agreement has failed. My advance amount Rs12 Lakhs paid to seller has been forfeiture and not returning the advance amount of Rs12 Lakhs due to failure/ laps of agreement date. PLI must stop doing insurance if this organisation is not able to give the matured amount to the policy holder. Higher authority must take necessary steps to pay back the matured amount in time. This is my personal loss and feelings. with regard from Sgt Radha Raman Choudhary.
NON RECEIPT OF POLICY DOCUMENT IN R/O POLICY NO-APS-NM173865-L REF 7xx PU LTR No D/9-1/APS-2 dt 14 OCT 11.
As per terms and conditions my policy matured on 12 Mar 2012.POLICY NO-APS-750769-A. I submitted my original bond with application form to my naerest APO on 01 Mar 12 for onward submission to your HQ. Further, I confirmed from APO staff stating that my document has been forwarded well in time. Till date I have not received any reply about my PLI amount. Many times I contacted with APO staff but the reply is negative. I can't understand that howmuch time is required for army postal service to clear a PLI. Even I sent a letter also through my account section to your HQ and AFCAO. AFCAO has replied and stop my cutting and refended the balance amount but till date no reply recieved from your HQ. So You are therefore requested to clear my PLI as early as possible so that I can fullfill my future plans.
As per terms and conditions my policy matured on 21 Jun 2012.POLICY NO-APS-445915-L. I submitted my original bond with application form to my transfard post office Bilaspur chhattisgarh on Apr 12 . Till date I have not received any reply about my PLI amount. Many times I contacted with post office staff but the reply is negative. I can't understand that howmuch time is required for army postal service to clear a PLI. So You are therefore requested to clear my PLI as early as possible so that I can fullfill my future plans.
Surrender of PLI policy No APS/NM/136437L. AS per Addl dte Gen of APS (PLI Cell) the above policy has been surrendered on Feb 2001 vide their letter No 6485409/AT/APS-TDT dt 27 Feb 2001. Till monthly subscription was deducted my IRLA. Many times I contacted with post office staff but the reply is negative. I can't understand that howmuch time is required for army postal service to clear a PLI. So You are therefore requested to clear my PLI surrendered value through PAO (OR) ASC AT as early as possible so that I can fullfill my future plans.
1. I, Ex Army No 2794031P Hav Purkar Ambadas Ramdas of the regiment of The Maratha Light Infantry, Belgaum, have two PLI policies (No APS-496871-L and APS-496872-L) since 2007. I have requested to Addl Dte General of APS, Department of posts, postal Life Insurance, Army Postal service circle, Rao Tula Ram Marg, by official letter to transfer this policies at my nearest Post office since I have retired from service wef 01 Jun 2012. The policies has been transferred, but there are 12 Non Credits (i.e. Jun 2011 to May 2012) showing in my both policy accounts. The said subscription has already been deducted through my IRLA. I have made complaint on mail ID Provide by them i.e. ([protected]@armypost.nic.in & [protected]@gmail.com) but they only says the policies has been transfer to Maharashtra circle. may I requested them to please regularize my policies upto Jun 2012, either guide me how to regularize this policies onward as early if possible.

I, Ex Army soldier have two PLI policies (No APS-496871-L and APS-496872-L) since 2007. I have requested to Addl Dte General of APS, Department of posts, postal Life Insurance, Army Postal service circle, Rao Tula Ram Marg, by official letter to transfer this policies at my nearest Post office since I have retired from service wef 01 Jun 2012. The policies has been transferred, but there are 12 Non Credits (i.e. Jun 2011 to May 2012) showing in my both policy accounts. The said subscription has already been deducted through my IRLA. I have made complaint on mail ID Provide by them i.e. ([protected]@armypost.nic.in & [protected]@gmail.com) but they only says the policies has been transfer to Maharashtra circle this computerized generated reply. There are postal staff of the Maharashtra circle also not support because the transfer documents are incomplete. pl see the attachments :
(a) Official letter shows main addressee : It is policy holder Address with encls and copy to the concern dept for information only how to official policy ledger, NCs and some related documents to send policy Holder address ? and what he do it ?
(b) The Office letter given the permission for deposit further premia in nearest post office and shown 1 year Non credits and also mentioned to made the further correspondence with Maharashtra Circle. How it is possible ?
Sir My Name is Vinod Kumar I opened a PLI of amount of rs 200000 on 05 May 09 and my PLI bond Policy No is APS-928923-L.Sir my request is as fallows:-
till date i dont have any type of diection in my pay regads on this insurance pl check on this and dedect my balance from my AFPP accont or close/remove my Insurance.

thanking you
yours faithfully

(Vinod Kumar)
TO
ADG of APS
PLI CELL (GP -II)
PIN- 908716
C/O- 56 APO


SUB: NON RCEIPTION OF PLI BOND
Sir,

I am LAC S.GOVIND AUTO TECH. Iam serving in Indian Air Force from
29 Dec 2010. I had taken one PLI policy when i was at training at 405
Air force Station Belgum, Karnataka state. With primium RS 1660/-PM.
This automatically deducted from my salary. But now it is about 2 yeas,
I didn`t receive my PLI bond/document.so it is request that as soon as
possible send my PLI policy bond/document to present address and i am
sending the following detailes regarding PLI policy and my address.


PLI POLICY DETAILES:
Trainee no: 8931272-G
Policy no: APS[protected]A
Sum of policy: 4 Lakh
Premium Rate: RS 1660/-PM
Commencement of policy:NOV 2011
Liquidation of policy:DEC 2030



PRESENT ADDRESS
Service no: 946928-A
LAC SONTAKE GOVIND
AUTO TECH, SPL MT
2211sqn, 34 Wing AF Station,
Bhisiana, C/O 56 APO,
Bhatinda, punjab.
Pin :151201
Email: [protected]@gmail.com
[protected]
TO
ADG of APS
PLI CELL (GP -II)
PIN- 908716
C/O- 56 APO


SUB: NON RCEIPTION OF PLI BOND
Sir,

I am LAC ELGOJI DEEPAK, AUTO TECH. Iam serving in Indian Air Force from29 Dec 2010. I had taken one PLI policy when i was at training at 405Air force Station Belgum, Karnataka state. With primium RS 1245/-PM.

This automatically deducted from my salary. But now it is about 2 yeas,
I didn`t receive my PLI bond/document.so it is request that as soon as
possible send my PLI policy bond/document to present address and i am
sending the following detailes regarding PLI policy and my address.


PLI POLICY DETAILES:
Trainee no: 8931269-G
Premium Rate: RS 1245/-PM

PRESENT ADDRESS
Service no: 946980-S
LAC ELGOJI DEPAK
AUTO TECH, SPL MT
2211sqn, 34 Wing AF Station,
Bhisiana, C/O 56 APO,
Bhatinda, punjab.
Pin :151201
Email: [protected]@gmail.com
[protected]
i am c Rambabu i am serving army. i had surrender my policy aug 2012 no payment no rceiption

NON TRANSFER OF POLICY IN RESPECT OF JC-259815H EX-SUB(AIG)VIJAYAN GK

I am Ex serviceman and was SOS from Army on 01 Oct 2012.Despite of giving relevant documents to transfer the policy to my home station till to date the ARMY PLI has not transfer the document as it is almost 6 months elapsed. Whenever I request the PLI office to transfer documents they ask for the documents. I had send three times same documents as registered letter with ack and again now the PLI is asking to forward documents like date of SOS present address and an application to transfer the documents.Enough is enough and this indicates lack of supervisory or lack of interest in the office routine and lack of interest to rectify the matter. It is unbelievable that three REGISTERED LETTER can be misplaced from the office.

I have seen many complaints against Army PLI and now it has confirmed it as true.
Sub- Non receipt of full maturity value against policy No APS-753540-M in respect of GS-162047H UDC SANTHOSH KUMAR.K
Sir,

My above said policy matured on 14 Oct 12. Out of maturity value, Rs.12, 677.00 with hold and same not been released sofar even after a lapse of more than five months in spite a letter issued vide 688 FPO letter No 688/PLI/FPO dt 24 Jan 13 and msg send through E.mail. It is requested to reliease amount at the earliest or credit amount into my SB A/c No 3045587 standing at 688 FPO. My present postal address is as under :-

Santhosh Kumar .K
GS-162047H UDC
HQ CE (P) Udayak
PIN : 931715
C/O 99 APO
Mob : [protected]
Sub- Non receipt of maturity value against policy No APS51444L in respect of No 13692134N Hav Martand kumar now JC-413480F Nb Sub Martend Kumar
Sir,

In spite of repeated correspondence I am still depriving of to get my Full maturity value against policy No APS-51441L. Mitured value of policy is Rs 80, 000/- is still awaiting to be received. you requested to credit the above amount in my Post office account No 645-FPO (SBAK 1203147) .
Sir,
I Kundan Singh Rathore, my policy number is APS-807978-C... I have lost my Original Policy documents in a accident of fire in tent... It is requested that kindly issue new documents for further correspondence... My old address is 44 Bn BSF and new address is 146 Bn BSF, Vill : Kavita, NH-27, Udaipur. (Rajasthan) 313001 and contact number is [protected] and email id:- [protected]@gmail.com
Sir,

I am 750957-S Ex-Sgt SBL Srivastava had retired from Air Force on 23 Jan 2013 . I have applied for transfer of my PLI policy No. APS -NM -100360-A from APS PLI Cell C/O 56 APO 908716 to Maharashtra Circle on 25 Feb 2013 . But till date i did not receive any response from their end .Please transfer my policy at the earliest . My contcat No. [protected]. pl inform me about the progress on telephone urgently
NON TRANSFER OF POLICY IN RESPECT OF 3395640N HAV BUTTA SINGH, EX- UNIT 16 SIKH

I am Ex serviceman and was SOS from Army on 28 Feb 2013.Despite of giving relevant documents to transfer the policy to my home station till to date the ARMY PLI has not transfer the document as it is almost 04 months elapsed. Whenever I request the PLI office to transfer documents they ask for the documents. I had send three times same documents as registered letter with ack and again now the PLI is asking to forward documents like date of SOS present address and an application to transfer the documents.Enough is enough and this indicates lack of supervisory or lack of interest in the office routine and lack of interest to rectify the matter. It is unbelievable that three REGISTERED LETTER can be misplaced from the office.

I earliest action is reqt.

My Home Address :-
Sh. Butta Singh S/O Sh. Balwant Singh
Vill - Nanak Chack,
PO - Nasherke,
Teh - Batala,
Dist - Gurdaspur (Punjab)
PIN - 143602
Mob No - [protected],

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