[Resolved] Axis Bank Home Loan — Processing Fees refund

[Resolved] Axis Bank Home Loan — Processing Fees refund

A Amit Gupta from Pune, Maharashtra

I have applied to Axis Bank for home Loan in June'09 I received the sanction letter after 2 weeks. Later on due to their internal issues could not disburse the loan even till August 1st week. This has caused lot of disturbance to my planning of vacating existing premises & excess financial burden. I was forced to take loan from other bank to avoid further delay to my plan. Earlier their executive has told me in case of not taking the loan they will refund the processing fees over & above Rs. 1500 but now Bank is refusing to refund it. Rather than providing customer support for the delay caused on their part & not penalize for their delay they are also not refunding the processing fees is highly non profession attitude. After this I am disturbed & shaken on confidence over Axis Bank pl help me to get the processing fees refund. it will be better that they also give compensation for the delay caused. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Pradeep Kumar

from Meerut, Uttar Pradesh

Bank is not disbursing me money. They are simply meant to harass people. Do you know any way of filing a formal complaint against bank. Also should we log our complaint in Consumer court for such griveances . What is the procedure.

cypressedu

from Mumbai, Maharashtra

shortly we are making a forum against axis bank

mdmail84

from Chennai, Tamil Nadu

Even i have applied for a home loan in Axis bank. I got a messga saying the loan is sanctioned. Bot after that they said the loan cannot be sanctioned because the area is not covered in their jurisdiction. It ridiculous. I paid a processing fees of Rs. 11, 030 and Axis bank is not refunding the same.