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Axis Bank Savings Account — Deficiency in Services of Axis Bank

I'm Abhishek Tripathi holding a savings account with Axis Bank. Initially when the account was opened, I have been told that the account is a zero balance account and is opened on behalf of my Reliance Money demat account, my friends also have opened the similar account at the same time with me. Initially the account required a cheque of Rs 1000 which I had given and was shown into my account once the account was opened.
After a period of 3 months and then in the consequent quarter when I checked my account balance it was showing Rs -653 balance against me. I tried to enquire through Axis bank customer care through e-mail (ibrm.[protected]@axisbank.com) on 7th Dec '08, for which I received a reply on 8th Dec '08 that it would be dealt by Axis Bank Noida operations team and have been suggested to contact them on Noida.[protected]@axisbank.com or Noida.[protected]@axisbank.com, which I did on 8th Dec itself. I waited till 14th Dec '08 and reverted to IBRM e-mail ID Cc to Noida Operations to which I received a Cc reply on 15th Dec '08 instructing Axis Bank Noida Operations to revert.
Though, the trail stretched till 20th Dec '08 and I haven't yet received any resolution for my issue I reverted back to them and haven't yet received any reply since then, I'm wondering what kind of customer service is this where you have given your customer care e-mail ID on your websites which can't even resolve or even acknowledge the customer queries.
I strictly advise people to not to fall prey to such malpractice as spread by Axis Bank. I don't know if even writing here will help me by any means.
Complaint comments  36 Comments     Updated: Share0Tweet0

Comments

saving fund account of zero balance — wiping of balance from saving account

i had opened a saving fund account of zero balance with axis bank sanjay place agra ,account no [protected],while being posted at agra, subsequently i was transferred to delhi, so i did little transactions from this account, as i had opened account here with the axis bank nirman bhawan branch vide account no 00367769
i had an account balance of Rs 1900 when i received the last statement,subsequently after three months i received a statement showing zero balance in my account, i contacted the branch and came to know that the bank has printed in small letters at the back of statement that zero balance accounts can become zero, if balances fall below the required limit. had i receieved the piece meal deduction statements i would have definitely recouped the minimum balance.
I sent a request letter for restoring my balance to the bank concerned,but there has been no response from the bank.
now i would request you to please restore my balance as a good will gesture from the axis bank, i understand that i have no claim.
rksapru

Axis Bank — not getting saving a/c summary..

hi..
i'm not getting saving a/c details summary, for a/c no. [protected] and [protected] which is posted by axis bank at the account holder residence every quater or every month.

Saving Bank Account — DEFICIENCY IN SERVICE

Till Saturday 20-09-08 I was a customer o[censored]BI Ashok Nagar Branch Allahabad. My S/B account no. was [protected]. On saturday I visited bank and made demand for ATM card, this was third occassion and I was asked to come some other day. Prior to this also whenever I visited for demand draft or for getting my passbook updated or taking a cheque book, 99% time I was asked to come some other day and some times they even declined to make demand draft. On satruday 20-09-08 I decided to break my Union with Union Bank of India and "Good Peoples to Bank With " and immediately placed my application before manager to close my account and waited for 1 hour and 30 minutes when all the formalities were over and balance was paid to me in cash. When I was coming out my eyes struck another slogan besides mangers table "First we will be the best then we will become first". I still hope that above slogans are not meaningless and in fututure no customer will break relationship with UBI out of disgust.


Naveen Chandra

saving account — regarding my mobile service

Bank send massage to me but i could not give any responce to them, due to my moile problem and aslo i dint read that massage then also they have activated mobile service to my account and cut that charges from my account. this is not fair and due to that i got loss Rs 125 or something
Thay should be give that mony return to that perticular account holder.

AxisBank — credit card not received-regd

DEAR SIR,

I HAVE APPLIED FOR CREDIT CARD IN AXIS BANK
but not getting credit card even though my formalities was over.(inspection) reply af MY APPLICATION NUMBER IS 1681415
PLZ GIVE ME REPLY
I HAVE BEEN APPLYING FOR MY DEBIT CARD PASS WORD AND I CONNECT PASS WORD .3 TIMES I APPLIED .BUT NO BODY IS RESPONDING TO RESOLVE IT. MY A/C NO [protected].
PLEASE LOOK IN TO THE MATTER AND CLEAR IT .
THANK YOU
M.PRADEEP KUMAR
[protected]
KAKINADA
AP
CONTACT ME
this is my sb account details

ac #; [protected]
branch; hyderabad


im not registered or signed any mobile banking services but this month your axis bank people is debited my account Rs. 167-54
20.71

how will happen, who will give the rights for you.

in that time
i was deposit one check for credit card, but the above amount is debited firstly, so my check was bounced

bounce amount is 394-00

date is 30-jan-2009

i[censored] can't return i will take severe action

Thanks


Regards


Selvakumar K
[protected]
selvakumar.[protected]@yahoo.com
i want to job in axis bank .but it's knoladge, i am not geting so please help me.i have an account 0f this
bank but ATM is not becouse of lack of branches of it.

Axis Bank/savings ac. — Regular money debit from account

Sir/Madam,
This is to inform that we are joint savings ac. holder of Axis Bank, Burdwan Branch(West Bengal).Today we find that you have debited illegally total Rs 1489 from our account for reason that Rs 276 for debit card application fees but the same purpose they have already debited the same amount in last quater.Rs 1100 for construction charge and Rs 113 for service charge.Why you are charging illegally? We have already mainted A.Q B this quater.In our two years account you have charged nearly Rs 12000.Earliar when we contacted with them .They did not give us approprite reasons.When we opnened the account you did not inform us your hidden illegal matters.This way you are cheating thousands of customer across India and earning Crores of money and teaching the matter to the innocent Indians how to cheat legally.Now we request them to credit our hard earned money in our account immediately otherwise we will going to suit against them and now you suggest us what we have to do.

With regards--
Mirza Mizanur Rahaman
Monirul Sk
Ac. No-[protected]
M.No-[protected]

Axis Bank — opening of new account

i had applied for new account in axis bank and i had paid Rs 5000 to the staff of axis bank and its more than ten days still my account is not opened and bank manger is saying that bank is not responseble for it.
Dear Sir

I applied for Net banking ( i - connect ) at Madurai Branch. But after that I came to Chennai for company work. So pls send my USER id and PASSWORD to Egmore branch (Sastri bavan), Chennai.

So, I can collect easily and use effectively.

Regtards
Sanjeeva Reddy
Axis bank A/C. No: [protected]
A.S. Rao Nagar Branch.
Cell: [protected] / [protected]
Dear sir,

Axis bank account no ; [protected]
Presently in the above acc.no is abaile to Mobile banking. if you don't mind please deactivate this service.
Please do the needful

Thanking you '


Surya Prakash
[protected]

Axis Bank New Delhi — About Axis Bank Services

hi
my self sayyed mohammad fareed mian from dubai, i have an account with
axis bank last more then two years from jan 2008 to till date i had request to
send me my i connect 20 to 22 times by phone banking mumbai by phone,
email to customer care and also axis bank repp. office in dubai whenever i
called the phone banking,. they told me sir it will take 7 working days. it
means with in a seven working days it will be there, at your communication
address. but no responce from jan 2008 to till date i did not recieved my i
connect password by post
I HAVE ALSO ACCOUNT WITH OTHER BANK LIKE AS ICICI,HDFC,PNB,
CITI,HSBC, RBS etc Bank but every bank it will take 5to 6 working all over
india to deliver the password as well as statment

Thanks & Regards
Sayyed Mohammad Fareed Mian
Dubai UAE
i want new account how to apply
your new acont oppanik

saving account — account opening status

I have submitted account opening form on 24Nov.09.till date I have not got any confirmation..pls check & revert on my mail id,or cell no.[protected]
Sir,
I have a Saving Account in your Bank in Kapurthala Branch having A/c. No. [protected] and regularly using the net banking facility. My transaction is Rs. 50, 000 in a day but i need the same amounted to Rs. 5, 00, 000. In this respect i have submitted a written request to the branch manager Kapurthala on dated 16/12/2009. But no till date no action has been taken.
Kindly look the matter and urgentenly.
Thanks,

Sumeet Kumar Gupta (Advocate)
36- Gopal Park, Kapurthala.
Sir,
my A/C in Plot no.5&6, Local Shopping Center, DP Block, Pitampura, Delhi-110088.
New Delhi.110088.Ph.no.[protected]/2731788. Salery A/c No.[protected].
regularly comming.but My Salery A/c closed.Plz stop my A/c statement.
plz i request to my salery a/c closed the branch manager.
thanks.
Ashraf ali.
c/o Saleem egg Store, tahsil & pant colony, wards no.1 hn 10, kichha, US Nagar.(uk).
pin 263148.india.
[protected].
[protected]@gmail.com

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    Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025