Axis Bank Complaints & Reviews

dear sir mydebitcard no[protected] syndicate bank r k math branch hyd my A/c no is [protected].This is to inform that when i tried usingmy Debit card to carry out transaction at Axis bank A T M location of BAKARAM Gandjhi nagar on 25/11/2008 but my A/c debited but cash not dispensed by the ATM .I request that the transaction may please reversed and credit the amount to my account.my amount disputed 8, 700

Dear Sir,
I Hitesh N. Modi having account no. [protected], Karelibaug, Vadodara, Gujarat. Presently I am at South Korea for study, and my wife Chetna H Modi used my ATM debit card to withdraw the money (Rs 20000) on 8th July, 5.10pm from ICICI bank, Bhanu Apt, Mulund West, Mumbai. AXIS bank ATM at that time was under repairing and that’s why she had used near ICICI ATM on the advice of AXIS bank security man and repairing engineers. However, while withdrawing money from the ICICI ATM, it suddenly showed network error on the screen and so money had not been withdrawn. In spite of this still money was deducted from my husband’s account in AXIS bank. There was no transaction receipt also from the ATM. However, before and after this incidence I had the receipt of account information which I am joining with this for explanation. Therefore, I request you to credit this amount as soon as possible and solve the problem.

Thank you.

Hitesh Modi
9th July, 2009.

With the change of name from UTI Bank to AXIS Bank has not given any boost to the services offered by the bank. With repeated requests to the bank for issuing me a chequebook has been on deaf ears. Any request with the bank has to be made one month in prior to get your job done as the customer service of Axis bank can only forward requests to the concerned department but no follow-ups and no action taken. AXIS Bank has got pathetic customer service offerred to its customers. My salary account has been in the bank for last 2years now and whenever i have to request for a service i am turned down by an answer to contact the branch or the request has been forwarded. Looking forward for no business and not suggesting anyone to have any account with such a pathetic customer service bank. A normal mail within INDIA takes 7days and i have request for a chequebook on 15/10/2007 and till date 27/10/07 when i call customer service,all they have to say is that they are sorry the request was been forwarded but "NO ACTION TAKEN", will be forwarded once again. This aint the first time this has happened, only one message to AXIS Bank with reagrds to the competition it has got in the market today...... "Improve on quality,not on your name"

I agree, I've lost my bloody card and I can't even get connected to anybody to tell them! And the hold music sucks big times, as if that's not enough. Just how long can I listen to it!

I have always been a well wisher of Axis bank . When my freinds used to tell me about delays in transaction , i never use to belive bcoz it was the only Axis bank ATMs which is available at most of the areas and use to provide quick services to me atleast . But this time it has happened with me that i have dropped 5 checks form badlapur ATM centre on 15/01/2008 the checks were not deposited in other persons account and till 22/01/2008 . I had to face terrible situation . A normal transaction is done within AXIS bank in3 days . Its have troubled me alot and was not in the poistion to answer that person. on 22/01/2008 i spoke to your staff of thane branch and he helped me out with immediate transfer of money the next hour , Thanks to him.I just want to know the reason why the transaction was not done in its due period from the AXIS bank account to AXIS bank. I want you to take it seriously and reply .

AXIS BANK is the most irresponsible bank I have ever come accross. I have my 0 (ZERO) Balalance Salary Account with this bank sahlimar bagh brach
Shalimar Bagh
Pitampura
Delhi-110088
Landmark: Near D.A.V. Public School
Phone:[protected],[protected]New Delhi.
They will withou information chreged me Rs1850/- (Rs.1500+Service Tax) for non salried Ac charges withouit any information me . They have all detail of my Mobile No., Address, & E_mail ID's.
After my telephonic & Branch visit only they are reply me " you have not receive any salary last 3 Monts so we are charging you this amount. "My" Question is if I was lost my job in this resession time how, I will got my salary in this Ac. ?? This is responsibilty of the Axis Bank & Oganizatin comes for this information (of my non Salary Ac converion & it's charges) give to me. In this this time I am in the need they are withou any prior information cutt my saving amounts. This Very unhumnity & frodness.
Kindly Pay attention on this matter & realise him there resposibilities.
Thanks !
Best Regards
Vikas Kumar Mishra.

I have requested for a cheque book on 17th August 2009 and got a request no 9387814, after 4 days when i asked on customer care no 22839971 then they told me to wait 2-3 days, becase it takes maximum 7 days time, again i asked on 26th then they told me they are launching a complain and I shall must get within 2 days, today is 28th August 2009, still problem exists on same place, when I asked in my local branch at kakurgachi branch -kolkata, then also they are unable to solve my problem, I asked about courrier despached details to trackout my checque book, that also axis bank unable to give the docket no. Now I fall a very big problem because I have to issue some cheques in favour of a financial institute to get a loan but I am totaly unable to issue and Axis bank is not serious about it, they are not feeling my problem and always say that they are launching a complain but result is ZERO.

I opened a savings bank account (A/c. No. [protected]) with Axis bank, R.A. Puram branch, Chennai on 03.09.2009 and received my cheque book and Debit card on 06.09.2009. It was also informed to me by a letter dated 06.09.2009 that I will receive my ATM card pin and internet banking details shortly. I was in a bonafide belief that I will receive the ATM pin and the net banking details within a day or two. But to my utmost shock and surprise, I did not receive the said ATM PIN and other details eve after a week. I immediately contacted the branch and enquired regarding the same. I was informed that they have to process the PIN in their head office located at Mumbai and that I will receive the same in a week. I am an advocate practicing in the High Court of Madras and due to the unavailability of ATM PIN, I was not able to withdraw cash from my account even during emergencies. Even after two weeks I did not receive the PIN and I once again contacted the branch and informed them that it is impossible for me to operate my account without my ATM card and net banking details since I was not even provided with a pass book. I have to rush to the bank each time to even check the account. It has been almost 2 months since I had opened my account in the bank and it is sad and heartening that I still haven’t received the ATM PIN which is supposed to be the basic facility provided by any bank. Contrary to the tall claims and assurances made by the representatives of the bank regarding top quality service, I was made to run to pillar to post to even obtain a ATM pin. I have made a written complaint to the bank and also applied for a duplicate pin but nothing has been processed. I have also given a complaint to their customer Grievance cell but nothing has happened. Having no other option I have also given a complaint to the Banking Ombudsman.

Axix Bank, Shalimar Bagh, Delhi — Non issue of Cheque Book

My SB A/C No. is [protected]in Axis Bank. Since I have made a request to issue me a Cheques book for the last 40 days. So far I have not received the same. I have also made so many calls to the Bank on phone but of no use. Kindly help.

sir/madam, I am an account holder of Axis Bank Agra (Ac.no.[protected]) . I wanted to withdraw an amount of Rs. 10, 000 from ATM Corporation Bank Surya Nagar (COBNO53404) on 28.12.09 at 11:18:04 (Refr 892996). Although the said amount was debited from my account, but the ATM failid to deliver the amount to me. I have already made a verbal complaint to your customer care support vide request no. 9734746 dated 28.12.09. Please take immediate action and kindly credit the above amount in my account. Sabari Das

sir we provide you ATM space in moradabad [u.p.] near kothiwal dental collage.my mobile no.[protected] and id mnsn.[protected]@gmail.com

Dear Sir,
I am Sri Krishnan Mahadevan. I have applied for south african police clearance certificate as per Annex 23B by sending the DD and the fingerprints and all essential details. It should have reached you on[protected]. But not yet I have received any reply. Please send me the required information related to my documents sent.

Name : M. SriKrishnan
Passport No : G9310653
Email ID : [protected]@yahoo.co.in
Residential address : 51, "Sharadharam",
Vivekananda Nagar,
Dindigul.
Tamil Nadu, INDIA.

I have applied for P.C.C from Ghaziabad, Indirapuram station and the police person denying to tell that they have my application which was forwarded to them from S.S.P office with all other required documents and i have already confirmed from the S.S.P office with receiving signature of Indirapuram Police Station Person for my application.
The person name is Gautam and his number is [protected] and the police station officer name is Jitender singh, his number is [protected].I asked them several times but they are just making excuses. I need it as soon as possible for my Visa filing for further studies.
Please look into the matter and do needful, please, i will be grateful to you.
Swati

R/ SIR MY SAVING A/C NO [protected] BRANCH BHIWADI [RAJ.]. I DROP MY CHEQUE NO 175216 DATED 25.02.2010 IN UIT ATM BOX ON DATED 27.02.2010 AT 20.30PM. AFTER 05 DAYS YOUR BRANCH EXE. CLEAR THAT WE HAVE NOT RECD. YOUR CHEQUE .THIS IS NOT FARE BECAUSE THE CUSTOMER HAS NO PROOF [WHO HAS DRAWN IN WOODEN BOXES.] HOW THE CUSTOMER BELIEVE IN BANK SERVICE. THANKS RAVI SHANKAR

Axis Bank Ltd — Amount Deduction without any information

1. Rs. 1500 deduction on my A/c without any information
2. Senior Customer Care Officer Manju will talk but not log the complaint

Kamal Maheshwari
[protected]

Dear sir,
We opened our 3 a/c in your Axis bank from your employee miss. Ekta & she opened our a/c at zero bal a/c in oct 08 our a/c no. is as follows
1. SSS Pharmachem Pvt. Ltd. no. [protected]
2. SSS Pharma no. [protected]
3. Pramod Kumar Banthiya no. [protected]

in which we deposited the amount and no cheque is issued by us then also Rs.5000/- & Rs. 1568 were deducted from our a/c
Our a/c is opened not more than 2 month & Why bank is deducting the amount. And from whom we opened our a/c Miss Ekta we call her she nither answere our phone calls also when we complained about her than she SMS us about that the bank has done the wrong entry & amount will be deposited in 1-2 days.
But still the matter is pending. Also we enquired about the Miss Ekta she was a fraud girl & she made full in her past job in Yes bank also & they terminated that girl.
So I request you to please look the matter & reply us as soon as possible..

Pramod Banthiya

A cheque no. 561169 dated 23/02/08 of SBI Aizawl has been deposited to my savings account at Axis Bank, Tezpur Branch. Tiil today the amount has not been credited to my account. Axis Bank, Tezpur on enquiry has given a despatch no.[protected]

SB AC NO= [protected].

I regret to inform you that after several follow-up also I have not received the Deposit receipt of my FD dated 14 Aug 2009 of Rs.25000 at Kalyan nagar branch Bangalore Karnataka state.
The amount was debited to my account on the same day itself.
Branch people told me that deposit receipt will be prepared at Mumbai and the same will be received by me within 3 days at my residential address.
Almost 13 days over still not getting any replay.
Pls advice how to goi ahead ??

Transactions Inquiry Date 6/12/2004 To 20/12/2008 For House Loan

I received a sum of Rs.50, 000/- from your bank as personal loan... My bank account number is [protected]...The Loan Accout number is [protected]...The Loan was taken on 23.04.2007..The E.M.I for an month is Rs.2, 389/-...I have paid the entire amount with interest without default till date. The Last E.M.I was last month...05.04.2009...I have given Six cheques as Security...Since i have paid entire amount without default, i humbly request your goodself to return back my cheques...Kindly do the needful..Thank You.

please give me the enquiry of proceesing charges by cash & if anyone did nt give us receipt what we do on that case please reply us quickly

Axis Bank people are not even pick the Landline phone in customer care of RAC. then why their is a requirement of customer care section to axis bank

AXIS Bank is a stupid bank in this world,

Dear Sir/Madam,

Iam unable to access my debit/ATM card as it has been locked .The validity of the card is upto Sep-2009.Kindly activate the same as I am unable to do any transaction through ATM for the past 4 months.(FYI that i have sent a letter to the chennai office, but there was no response from there)please contact through mail.
A/C NO:[protected].
CARD NO:[protected].

i dont no what is custermer id

To-day[protected] is the last valid date of my AXIS BANK DEBIT CARD NO. [protected]. I had received new AXIS BANK DEBIT CARD few days back but till date I have not received the PIN. Kindly take necessary action as soon as possible.
Thanking you.
Yours faithfully

BIJOY KUMAR NAYAK

[protected]

Dear Sir,

To-day[protected] is the last valid date of my AXIS BANK DEBIT CARD NO. [protected]. I had received new AXIS BANK DEBIT CARD few days back but till date I have not received the PIN. Kindly take necessary action as soon as possible.
Thanking you.
Yours faithfully

BIJOY KUMAR NAYAK
Gandhinagar
mob:[protected]

AXIS BANK SERVICE IS VERY .THERE IS NOT PROPER RESPONES TO CLIENTS.THIS IS NOT FARE TO THERE COMPANY ITS CONTINUES SAME WAY NEXT COMEING DAYS ARE DARK TO THEM

my a/c [protected] my debit card was broken for that appiled for new card past 2 month ill continuely asking & sending request to axis bank they not yet takeing any action poor service

i was submitted my application form on dt02.08.08 but there are some delays from your bank is that i was got my book kit on 20.08.08 witout pin code from 20th august to till date i can not get it another one is that i want to iconnect service this is also not activate. My customer id is[protected]. i hope u will do some fast action.
with regards
pradeep salve

pls i want your responce against my mail asap

thank you

Dear Sir/Madam,

My AXIS Bank Debit Card A/C No. [protected]. I didn't received my personal identification number still this time.Kindly provide my identification no., through my e-mail ASAP.

Thanks & Regards

Ajeesh Mohan
Spark Sec.
Abu Dhabi.
P.O Box 37940

Dear Sir/Madam
i was submitted my application form of axis bank through trimax it infrastructuer & private ltd on 8 sep 2008 still i have
received a new a/c no : 675338 by sms but i have not received
atm card & kit pls see that matter & send on following address.
address:
harsharaj nagari a-104 belavali,
ambernath road
near pawar complex,
badlapur (w) 421503
my mobile no: [protected], [protected]

der sir/madam




I have opened my account a few months back in Axis bank & bearing an account no.[protected], but i lost my AXIS BANK DEBIT CARD & cheque book.Please reissue me the same.send the same to the following address please.
D.prasanna
c/o hariharan
Ho;
Beside of Anu bar
balakampet, road
ameerpet
ph;[protected], [protected].
thanking you.
D.Prasanna,

im getting a problem in night time my adsl signal goes and takes more than hours to get connect some time i m not using also being signal is weak from bsnl department also the speed of broadband is very slow like 20 to 30 kbps

hello, i am anoop singh a customer of your bank kochi branch a/c no [protected]. i have applied for my new debit card thrice. but there is no response from bank. my present address as follows
Anoop Singh LRO(Tel)
INS Kattabomman
Comminication Centre (TVL)
South vijayanarayanam, Naval Base
Tirunelveli - 627119
Tamil Nadu
Mob_ [protected] ( For SMS alert also)
so, i request you to allow me to draw your attention on subject of reissue my debit card to above address.

thanking you

Amount is debited without Informing

Hi,

I have a Salary account in Axis Bank, in Koramangala Branch, Bangalore. I want to inform that they are deducting amounts in the name of "Consolidated DP charges " from my account without informing me. I didn't get any notification for that. Please take action why they are doing like that.

regardind loan

I want to take loan from axis bank and telephonic discussion with your Officer Mr. Deepak ( Meera Bag N. Delhi ) and ready my document but no one come to collect the document

forgot transaction password

I forgot my transaction password, help me,

No one will help you. You have to fight it out. You can complain to the Banking Ombudsman. You must write to AXIS bank, using a lawyer. Or file a case with the consumer forums.

Please see my website for more detaisl of this horrible bank:
http://drpartha.googlepages.com/axisbeware.htm

Let me know directly if you need any help.

partha

Hi,

We are applying for a Home loan at Dena Bank at JP Nagar Bangalore.

The valuator of the bank informed that the house can be valued at 24 lacs. The government value of the house itself Rs. 24, 90, 000. Valuator is demanding Rupee. 5, 000/- to increase the valuation to Rs. 28, 00, 000 also manager seems to be supporting the process.

Could you please let me know how what needs to be done.

Dear Sir,

We wanted to apply for the Home Loan at Dena Bank, JP Nagar Branch, Bangalore

When we approached the Manager we were informed to meet the valuator to know the exact amount of loan availability . The valuator says you may get the loan of Rs. 24, 00, 000 where the govt. value of the asset it self is Rs. 25, 00, 000 he is also demanding Rs. 5, 000 to increase the valuation amount to Rs. 28, 00, 000/- . Also the management is completely involved in this process, as most of the loans are provided without complete documentation

Could you please let us know how to go about it.

Regds
Lakshmi

TAKE HOME LOAN FROM AXIS BANK AND " GHUM TE REH JAO GE ON THE AXIS "

WE HAVE UNFORTUNATELY TAKEN A HOME LOAN FROM THE AXIS BANK WAY BACK IN SEP / OCT 2006. HOME LOAN ACCOUNT NO [protected]

WE HAVE A NUMBER OF OUTSTANDING ISSUES REGARDING MY HOME LOAN WHICH I HAVE ASKED THE BANK FOR REDRESS THROUGH PERSONAL REPRESENTATION IN THE OFFICE OF MR MANISH GUPTA, AXIS BANK [HOME LOAN DEPT], BHANDARKAR ROAD, PUNE IN DEC 2007 AND THROUGH REPEATED EMAILS TO - AXIS RAC <Customercare.[protected]@axisbank.com>; ANIL DIGHE <anil.[protected]@axisbank.com>; Manish.[protected]@axisbank.com; SINCE THE EARLY 2008. TILL DATE NO RESPONSE HAS BEEN FORTHCOMING !

THE ISSUES ARE ENUMERATED BELOW

NO RESPONSE FROM AXIS BANK, HOME LOAN DEPARTMENT, ON THE ISSUE OF : -

A> WRONG CALCULATION OF INTEREST ON HOME LOAN - THE CALCULATION SPREAD SHEET WAS GIVEN BY ME ON TWO OCCASIONS TO MR MANISH GUPTA - I PERSONALLY LOADED ON HIS COMPUTER ONCE.

B> WRONGLY ROUNDING OFF OF DECIMAL PLACES AND CLAIMING IT TO BE A RBI DIRECTIVE. THE COPY OF THE DIRECTIVES WAS REQUESTED - BUT TILL DATE THAT HAS NOT BEEN GIVEN.
AND THE SAME ISSUE WAS CHECKED WITH THE AXIS BANK [SAVINGS BANK ] - WHO AGREED WITH MY CASE.

C> NOT INFORMING AT ALL OF THE CHANGE OF RATE OF INTEREST - HENCE DEPRIVING ME [THE CUSTOMER] OF THE CHANCE TO CHANGE / REVISE MY [HIS] EMI AND HENCE MAINTAIN THE TENURE OF LOAN - HENCE CAUSING A LOSS

D> THE INTEREST IS CALCULATED ON THE NUMBER OF DAYS IN THE MONTH [INTEREST * NUMBER OF DAYS IN A MONTH / NUMBER OF DAYS IN A YEAR]. 2008 BEING A LEAP YEAR AXIS BANK HAS CALCULATED THE INTEREST FOR THE MONTH OF FEBRUARY FOR 29 DAYS, BUT……….. THE DENOMINATOR WHICH ALSO HAS TO CHANGE TO 366 INSTEAD OF 365 HAS NOT BEEN DONE – THIS SUITS THE BANK AS IT COLLECTS INTEREST FOR ONE EXTRA DAY – THIS PROCEDURE HAS BEEN CONFIRMED BY AN EMAIL SENT TO ME FROM AXIS BANK. THIS AMOUNTS TO ABOUT RS 480 ODD IN MY CASE! IMAGINE THE QUANTUM IF YOU CONSIDER ALL THE LOAN ACCOUNTS THE BANK HAS. THE AMOUNT OF GAIN IS COLOSSAL / HUGE - CONSIDERING THE NUMBER OF PEOPLE EFFECTED.

E> CLAIMING THAT THE CORRECT ADDRESS WAS NOT AVAILABLE WHEN THE SAME WAS GIVEN AT THE TIME OF APPLYING FOR THE LOAN AND SUBSEQUENTLY THE REVISED COMMUNICATION ADDRESS WAS PROVIDED ALONG WITH MOBILE NOS AND LANDLINE NOS.

F> CLAIM BY MR MANISH GUPTA THAT - THE BANK CANNOT AND WILL NOT RESOLVE THE ISSUE AND THAT I [THE CUSTOMER] CAN KEEP TRYING TO FIGHT IT OUT, THE BANK HAS THEIR LAWYERS TO DEFEND AND FIGHT FOR THEM

G> LASTLY - NOT CARRYING OUT DOWN WARD REVISION OF ROI AND MAINTAINING A HIGHER ROI, WHICH IS AGAINST WHAT WAS TOLD AND DISCUSSED WITH ME WHEN THE LOAN WAS SOLD TO ME, THAT THE MARKET RATE OF INTEREST WOULD BE MAINTAINED, BOTH WAYS. IT IS PERTINENT TO MENTION THAT ALL UPWARD REVISIONS WERE VERY PROMPT - THAT TOO WITHOUT EVEN INFORMING ME.


H> I HAVE EVEN REPRESENTED MY CASE TO MR ANIL DIGHE WHO IS SUPPOSED TO BE IN CHARGE OF THE HOME LOAN DEPT AT THE AXIS BANK H/O, ALSO REPEATEDLY ASKED HIM FOR THE MOBILE NO AND EMAIL ID OF THE GENERAL MANAGER IN CHARGE - BUT TO NO AVAIL!

THESE ISSUES HAVE CAUSED ME IMMENSE HARDSHIP DUE FREQUENT AND REGULAR VISITS TO THE BANK BY MY WIFE AND CONSTANT MENTAL AGONY WHICH DOES AFFECT MY WORK ESPECIALLY AS A DEFENCE PILOT, BESIDES LOSS IN TERMS OF MONEY ON TWO COUNTS - EXCESS INTEREST AND LOSS DUE TO FREQUENT VISITS AND PHONE CALLS.


I PRAY THAT THE BANK BE ASKED TO RESOLVE THE OUTSTANDING ISSUES AT THE EARLIEST AND THE BANK BE ASKED TO COMPENSATE DUE TO - THE LAXITY AND IRRESPONSIBLE BEHAVIOUR SHOWN BESIDES CAUSING CONTINUED EXTREME HARDSHIP AND IMMENSE MENTAL AGONY - WHICH AMOUNTS TO LACK IN SSERVICE PROVIDED ! IT IS ALSO PERTINENT TO MENTION THAT THE BANK APPEARS TO SHOW THAT THEY ARE ABOVE LAW AND CAN GET AWAY WITH ANYTHING AND EVERYTHING.

Axis Bank Credit Card — status of credit card application with refference no. 1577274

kindly provide me the status of credit card status which i applied with axis bank refference no. is 1577274

I have Account with your buldy axis bank from last 3 years my experience is your bank is hopless, bastered bank your not carefully handled your customers, i think your bank is word largest 3rd class bank,
I had sumbit one chk before 1 month, not payment yet recived from your bloody bank.I think i am creating a huge mistek why because my account with your bastered axis bank...

I want my chk back with intrest, , , i will through your bank in sefty tank...the axis bank is faltu...

regards
abdul