I am attaching the communication with Axis bank, Jamshedpur, where Rs44,000/- has been fraudulently withdrawn by some Ram Kumar from Axis bank, Ramgarh branch by copying my signature on a stolen leaf of my cheque book. The Jamshedpur branch indicates that my signature is almost tallying with the one I have in the bank, which I srongly refute. Please get it settled by an signature expert and help me salvage the lost amount of Rs44,000/-.
Smt. Kakoli Mazumder
Senior Vice President (Compliance)
Zonal Head
Eastern Zonal Office,
1st Floor,
5 Shakespeare Sarani,
Kolkata 700 071
Dear Madam
I am a customer of the Axis Bank, Jamshedpur (Mian Branch) for more than 10 years, having A/c No.[protected]. On 14th July '09, while checking my account, I found that Rs44,000/- has been fraudulently withdrawn by some Ram Kumar at the Ramgarh Branch. It was immediately reported to my branch. On enquiry, I found that three leaves from my cheque book were neatly removed and one was used for fraudulent withdrawal. My branch immediately issued stop payment instrument for other unused leaves of the cheque and requisitioned the scanned copy of the paid cheque from Ramgarh branch. Some one copied my signature, which tallied to around 60-70%. On further enquiry from Ramgarh branch it was known that they have sent the cheque to some writing expert for cross checking the signature. The comment on the matter was sent to my branch by the Ramgarh branch, which was unknown to me.
My branch at Jamshedpur has been cooperating with me so far, on this matter. However, the following questions remain unanswered:
1. My office drawer remains locked. How have three leaves been stolen?
2. I have chquebooks of other banks also in the same drawer. I have SBI cheque book, where I have more than Rs 1 lakh in SB a/c. The leaves are intact.
3. The leaf on which the payment has been made is not in continuity - meaning 4 more leaves are yet to be used after which the said leaf should appear.
4. Are some persons hands in gloves (including courier ) from where the chequbook is issued?
5. I had Rs94,000/- in the a/c, when the amount was withdrawn. How is that only Rs44.000/- is withdrawn? Is there a limit for cash payment?
6. While paying such a heavy amount through cheque is it not the duty of payer to doubly cheque my signature?
7. The mobile No. indicated behind the cheque is fake.
8. I have never used cheque for cash withdrawal, any where in India, for last 10 years.
9. Will CC TV make any conclusion?
10. How is my signature known to the said person (Ram Kumar)? This is not possible without connivance of Ramgarhs branch people.
Under this circumstances, I request you to please establish the truth and arrange to credit the amount to my a/c .
I am also forwarding a mail, received from my branch, to you which may have been already sent.
Alok Ghosal
Sr. Manager
Tata Steel, Jamshedpur
Phone: [protected]O)
[protected]R)
[protected] (R)
mobile: [protected]
----- Forwarded by ALOK KR GHOSAL/TATA STEEL LIMITED/IN on 08/31/2009 11:29 AM -----
Mahua.[protected]@axisbank.com
08/27/2009 12:29 PM
To
ALOK KR GHOSAL <alok.[protected]@tatasteel.com>
cc
Subject
Re: Fraudulent withdrawal
Dear Sir,
As per your telecon with Ramgarh Branch, they have send us a mail which is not very clear to us. Therefore, we have referred your case to our Compliance department in Zonal Office. We shall revert to you as soon as we get any communication on the matter.
Thanks & Regards
Mahua Chatterjee
Manager
Ph no [protected]
![Institute of Banking Personnel Selection [IBPS]](/thumb.php?bname=1&src=institute-of-banking-personnel-selection-ibps.gif&wmax=182&hmax=300&quality=90&nocrop=1)
operations — non acceptance of cheques at before 3PM from Monday to Friday
This complain is related to your HDFC special branch for cheque deposit of Mutual Fund Schemes tied up with CAMs of Bhopal Branch. Cutoff time of submission of Mutual Fund app. is 3.00 PM Monday to Friday, so the app. cheque can also be deposited by 3.00 PM, but your desk employees says no to submit it. they say submit by 2.30 PM. it shuld be streamlined. Pls need carifications.