[Resolved]  Bag It Today — cheating

Address:Bareilly, Uttar Pradesh

I Have purchased 7 day holiday package from bag it today for 7 night & 8 days .order no 143719 date 9/6/11 invoice no TRNPL/DLI/2011-12/159024 They said whenever you go to holiday you just block your destination & date by sending dd of rs 750/ in the name of Afforadabel sales promotion ltd along with the form & after reciveing form they will contact u within 3 days to confirm the same but even after sending dd from last 20 days they have not contacted & even not picking phone i have read lot of complaint about bag it today consumer complaint & i think they our cheating all their customer by using India Today Group name
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Reebok Shoes — Non Receipt of items

Sir,
I had booked for Reebok shoes (size 8) on 01 Apr 09 and I was intimated Cust ID : [protected] by your representative. The items were required to be delievered at Lucknow address. The payment has already been made through credit card on 01 Apr 09 and amount debited vide transaction Ref 74477489091011112596318 dated 01 Apr 09. However the delievery of the items has not been made. On inquiry we have been intimated that the Cust ID is not correct.
You are requested to expedite delievery of the items.

Reebok Shoes and other items — Non receipt of items

I had booked few items including a pair of reebok shoes and one track suit in last week of Aug 09.A SMS was received by me stating my order no was OGA[protected] and its value is Rs2498.The same can be paid on delivery.One more SMS was received and it was mentioned that my order has been dispatched on27-8-09 by postal/630493.But the same is yet to reach ay my loc.

samsung handycam and reebok shoes — non receipt of items

My name is RANJITH S I am a member of INDIA TODAY BOOK CLUB . AS PROMOTIOAL ITEM I have ordered for samsung handicam and other product to your cpmpany. I havebeen debited thru my credit card also. Now I have received the bill also. Somedays back somebody an employee from your office has given me consign ment no as OGA[protected]and conignmet NO [protected] BUT TILL DATE such an item was not reached any of tha courier company viz AROMEX INTERNATIONAL COMPANY as the said employee had stated. They are telling that something wrong with the congignment no ([protected]) As she has stated the parcel was sent on JULY 01. but almost one month passed an I have not yet received any from your company. Please send me the parcel immediately as possible. MY REGISTER NO WITH YOU IS 1110/[protected].
On[protected], I got a phone call from bag it today intimating me that I won a gift and I am one among only three persons in all over India and for this I had to purchase some items. On their persisting insistence for two days, I finally agreed to purchase one shoes of reebok brand size 6. for this I paid Rs1196/- and further Rs.1196/- for disclosing of type of gift I won. after making payment, I was informed that I have won gift voucher of surat gold worth rupees one lac.
Instead of reebok shoes, I got four reebok watches black colour and I have no news about the gold voucher.
Today I am shocked to know that Bag it Today is in the game of cheating innocent people like me through dubious means.
Kewal Krishen Koul
[protected]
Sir,
I was approached by Bag it Today team on 13/8/10 and informed me that I had won Rs.1 lac worth of gift voucher for gold box to be redeemed from Surat Diamond in the form of jewellary. but I had to pay Rs14996 for that in whichj Iwould get two sets of Reebok shoes,T-shirts , sunglasses etc. Next day they persuaded me repeatedly to pay the amount which I finally paid with debit card. then they asked to pay Rs.596 as shipping charge.I also did that. On 16/8/10 again they called and asked to pay Rs.7000 so nthat they can club the voucher of 5000 each,which thankfully I refused.I asked them that they are cheating me and I will go to consumer court. Again on17/8/10 they called me and told that I had won not b1 lac but 2lac and I have to pay Rs.14996 more for that and also I dont have to pay for clubbing the gift. I refused to pay and iknow that they are cheating me. As promised they didn't send me gift today.

sujit tyhakur
Hi,

This Numan Khan from Coimbatore, My email id is [protected]@yahoo.com I got call from u concern that purchasing of samsung omnilite B 7300 and u have won 55,000 rs worth of gold. They told me that for tax amount u should purchase an another product and also they u have won now 1,10,000 worth gold and i have also purchase it is HTC Mobile, And again they said me that i have won 2,20,000 worth gold to get the that gift u should purchase Sam sung Cam coder, and Sam sung Handy cam you will get the free Philips Home Theater Free, I have purchase ot also but i receive only Sam sung Cam coder,Philips Home Theater. I didn't receive the Sam sung Handy cam. And i have received an email on 16th Sep that value of voucher 5,000. when will i recieve the Diamond Voucher, and Samsung Handycam. I contact customer care i they not responding the correct information which i needed.

Do me the needful that was it the true, cause for selling the products they person are true or false?

UR CHEATING THE CUSTOMERS, DONT DO LIKE THIS?

Regrads!
Numan.
Order Number : [protected]
Bagittoday is in the business of cheating and acting fraud. By taking orders online, getting the amount collected and then not despatching the article is their USP. They must have collected millions of rupees in this manner. Very few guys are able to contact them once the amount is debited in their bank or credit card as no one from Bagittoday is accessible on mail or phone. They have provided a call centre's number which also they keep on changing. Some influential person must be behind this show. According to my estimate, they must have made more than Rs 1000 crore in last few months by such cheating mechanism. In my case, an order was placed on 29th Nov 2010 and till today no result. Mails sent tp Koel Puri and other senior management personnel of India Today Group are returned as they have placed wrong e mail ids on India Today Site. I really wonder that a India Today group which has renowned channel Aaj Tak and a renowned weekly India Today is involved in such cheating business. We are also fool that despite being educated, we fall in the trap of such ba*****s. Thanks, Sunil, Kolkata
Hi Iam Shrinivas,
Please do not purchase anything from bag it today. They cheat people by giving ads on net & news papers. They deliver the product that's entirely different from the one they show in the advertisement.They do not even have the courtesy to reply to the mails leave alone calling the customer back. I have been cheated by them & i have mailed the photo graph of shoes they advertised & they finally delivered. I have sent the shoes back & I was promised replacement when I spoke to them but nothing materialized. If the space permits I will post everything here.I request Facebook no to publish the ads of bagittoday.


The first mail I sent to bagittoday along with hard copy & the shoes

I have photograph of both shoes shown in ad & the ones delivered but It is getting pasted here.

To:
The In charge Customer care
Bag it today
Living Media India Limited
India Today Book club
B-47, India enclave, Neb Sarai
New Delhi-110068

Reference: Order Number: 0GA[protected] dated[protected]. Invoice No: ORA[protected]attached)

Sir,
Subject: Delivery of different Reebok shoes as compared to the advertisement Regarding.

I had booked bag it today’s Reebok kit by seeing the advertisement in the Kannada daily Sanyukta Karnataka. I have received the kit on[protected] against VPP for Rs3443/-. But I found that the shoes delivered to me are completely different from the ones shown in the advertisement. While taking the order I was told that the shoes delivered would be the same as the ones shown in the advertisement. I am shocked to see this & really surprised that a sister concern of India Today can do like this. This kind of treatment is bound to harm your company’s reputation as well as that of Reebok & India Today (Who claim to uphold the ethics & values of business & that of our great Country India).
Subsequently I talked to your office[protected] with your customer care representative on[protected].I was told to send these shoes back & these shoes would be replaced with the ones shown in the advertisement. I was also assured that the amount I spend on sending these shoes would be reimbursed. I requested for change of shoe size as I require 8 No shoes now & this request was acceded to.
What worries me more is that “Can a company like Bag It Today do like this?” If this is the case then people will stop buying products from such companies & also people will loose trust in the brand “Today”. This affects the very sanctity of India Today Group & could damage its reputation due to negative publicity & negative feedback of customers. This should not be allowed to happen.
This is the concern of a common man like me who is a regular reader of India Today.

I am sending the shoes through professional courier & it costs me Rs200/- I hope you stick to your promise & send me the new shoes shown in the advertisement of 8 number size. Also you will reimburse the cost incurred on sending the shoes back.
Hence do the needful.


[protected]@indiatodaybookclub.com
cc malcolm.[protected]@intoday.com,
Shveta.[protected]@intoday.com,
andrew.[protected]@intoday.com,
[protected]@intoday.com,
[protected]@intoday.com,
j.[protected]@aajtak.com,
shashi.[protected]@aajtak.com
date Tue, Nov 2, 2010 at 4:11 PM
subject Replacement of Reebok Shoes Regarding
mailed-by gmail.com



Sir,

Reference: Order Number: 0GA[protected] dated[protected]. Invoice No: ORA[protected]attached)
See the attachments in this regard.
Do the needful.


2 attachments — Download all attachments
Bag It Today application.pdf Bag It Today application.pdf
40K View Download
Bagit today Reebok.pdf Bagit today Reebok.pdf


My 1st Reminder mail to all concerned in bagittoday

to [protected]@indiatodaybookclub.com
cc malcolm.[protected]@intoday.com,
Shveta.[protected]@intoday.com,
andrew.[protected]@intoday.com,
[protected]@intoday.com,
[protected]@intoday.com,
j.[protected]@aajtak.com,
shashi.[protected]@aajtak.com
date Sat, Nov 27, 2010 at 12:41 AM
subject Replacement of Reebok Shoes Regarding..Reminder..1
mailed-by gmail.com






Sir,

Reference: Order Number: 0GA[protected] dated[protected]. Invoice No: ORA[protected]attached)


First please go through the attachments before proceeding further.


The first mail that I sent regarding this was on[protected].
I got confirmation of shoes being received by Bag it Today by calling to[protected]Bag It Today.
So far I have not received the replacement for the shoes that I have sent & nor have I received any communication.

I was provided the complaint number, when I insisted for one (when I called your office) Complaint No:681418. This was given by one Mr:Vikram who also confirmed the receipt of shoes.

Also, only I had to make a call to your office number...[protected] & each time I was made to wait for at least 15 minutes where as you take order through toll free number. It should have been otherway around. The onus of responding to the customer lies with you.

You should at least have had the courtesy to inform me about the status of my complaint either through telephone or else through e mail, leave alone replacing.

It pains me a lot when I think a company like Bag It Today does like this. I am even mere surprised when none of you (addressed in cc) bothered to reply to my mail. Is it what Shri Prabhu Chawla speaks in "Sidhi Bath" or for that matter "Aaj Tak" the brain child of Shri S P Singh preaches.

I have very high regard for Shri Prabhu Chawala, India Today & "Aaj Tak" but I can not understand why everybody is mum on this matter.

I hope you will reply this time & address my complaint this time in order to keep your promise.


i
My 2nd Reminder mail to all concerned in bagittoday
to [protected]@indiatodaybookclub.com
cc malcolm.[protected]@intoday.com,
Shveta.[protected]@intoday.com,
andrew.[protected]@intoday.com,
[protected]@intoday.com,
[protected]@intoday.com,
j.[protected]@aajtak.com,
shashi.[protected]@aajtak.com
date Thu, Dec 2, 2010 at 4:34 AM
subject Replacement of Reebok Shoes Regarding..Reminder..2
mailed-by gmail.com









Sir,

Reference: Order Number: 0GA[protected] dated[protected]. Invoice No: ORA[protected]attached)


First please go through the attachments before proceeding further.


The first mail that I sent regarding this was on[protected].
I got confirmation of shoes being received by Bag it Today by calling to[protected] Bag It Today.
I have sent a reminder (first) to which you did not respond.
Probably I will send one more reminder in week or so & then I would initiate my own course of action.
So far I have not received the replacement for the shoes that I have sent & nor have I received any communication.

I was provided the complaint number, when I insisted for one (when I called your office) Complaint No:681418. This was given by one Mr:Vikram who also confirmed the receipt of shoes.

Also, only I had to make a call to your office number...[protected] & each time I was made to wait for at least 15 minutes where as you take order through toll free number. It should have been otherway around. The onus of responding to the customer lies with you.

You should at least have had the courtesy to inform me about the status of my complaint either through telephone or else through e mail, leave alone replacing.

It pains me a lot when I think a company like Bag It Today does like this. I am even mere surprised when none of you (addressed in cc) bothered to reply to my mail. Is it what Shri Prabhu Chawla speaks in "Sidhi Bath" or for that matter "Aaj Tak" the brain child of Shri S P Singh preaches.

I have very high regard for Shri Prabhu Chawala, India Today & "Aaj Tak" but I can not understand why everybody is mum on this matter.

I hope you will reply this time & address my complaint this time in order to keep your promise.

My 3rd and Final Reminder mail to all concerned in bagittoday
to [protected]@indiatodaybookclub.com
cc malcolm.[protected]@intoday.com,
Shveta.[protected]@intoday.com,
andrew.[protected]@intoday.com,
[protected]@intoday.com,
[protected]@intoday.com,
j.[protected]@aajtak.com,
shashi.[protected]@aajtak.com
date Sun, Dec 12, 2010 at 11:45 PM
subject Replacement of Reebok Shoes Regarding..Final Reminder..
mailed-by gmail.com




Sir,

Reference: Order Number: 0GA[protected] dated[protected]. Invoice No: ORA[protected]attached)


First please go through the attachments before proceeding further.


The first mail that I sent regarding this was on[protected].
I got confirmation of shoes being received by Bag it Today by calling to[protected] Bag It Today.
I have sent two reminders to which you did not respond.
I would initiate my own course of action if you do not reply to this mail & you do not know to what extent I can damage you (bag it today). I will expose you through all possible means (inter net forum & Consumer forums). It seems there is no meaning for the word honesty in your dictionary.

So far I have not received the replacement for the shoes that I have sent & nor have I received any communication.

I was provided the complaint number, when I insisted for one (when I called your office) Complaint No:681418. This was given by one Mr:Vikram who also confirmed the receipt of shoes.

Also, only I had to make a call to your office number...[protected] & each time I was made to wait for at least 15 minutes where as you take order through toll free number. It should have been otherway around. The onus of responding to the customer lies with you.

You should at least have had the courtesy to inform me about the status of my complaint either through telephone or else through e mail, leave alone replacing.

It pains me a lot when I think a company like Bag It Today does like this. I am even mere surprised when none of you (addressed in cc) bothered to reply to my mail. Is it what Shri Prabhu Chawla speaks in "Sidhi Bath" or for that matter "Aaj Tak" the brain child of Shri S P Singh preaches.

I have very high regard for Shri Prabhu Chawala, India Today & "Aaj Tak" but I can not understand why everybody is mum on this matter.

I hope you will reply this time & address my complaint this time in order to keep your promise.

THEREFORE NO ONE SHOULD PURCHASE ANYTHING FROM BAG IT TODAY (INDIA TODAY GROUP)
Made An Three Transactions to bag it today because i got call from Them that i have been selected for third price that is laptop of 65000/-Rs In amount of 5998/- i got call from mr.harish for three four times thats why i made payment of 5998/- and suddenly he told me to one more transaIctions of 1800/- i told that i will get rebook goggles,shoes track suit
etc. & third Transactions is for taxex 899/- but next he told me that i will not get laptop i will get diamonds i argued him but i said its ok and he told i will get call from Them still you not get your parcel, i waited i never got any call from Them,then i called them that time they told me that my second Transactions order is closed because products out of stock,if you dont have stock then why They call peoples & Make them fool Ok then he told me that i will get refund of 1800 & 899 And in first Transactions 5998/- i will get T Shirt & Bed sheet is That company mad Bed Sheet & T Shirt For 5998/- first say laptop then diamonds then bed sheet i requested to refund for 3 times they said i will mark your refund as urgent three person marked as urgent still not got refund please stop this type of nonsense and your information these are my Transactions.


[protected] 8998/-

[protected] 1700/-

[protected] 899/-


who will buy products from you only mad persons i also gone mad that i trust Them(Bag It Today)
Still i say Please Please Give My Money Back This is a small amount for You But Not For Me I Am not Working Employee For Any Company I am Job Less I Took Money From My Grand Father & They are askink Me For Money Now You Say What I Do Please Sir Do The Favour


Waiting For Reply & Refund Also Please
i have ordered a gift bag of silverleaf jewellery from bag it today. the have supplied the goods but not of silverleaf brand and of very inferior quality. there were 4 bangles 2 earrings and a bag contaning the order, but i received only 2 bangles 1 necklace and 1 earring.

i am cheated by showing the quality products and supplying very inferior products( looks like picked up from streets). my order no. is 385078 dtd.23/3/2011pl. pl.take suitable action as they are cheating the public by not suppling the full quantity and inferior quality goods.

Bag It Today — Cheating by sending a different and very cheap product

I got one mail from bag it today saying that I won a box of jewelry of 3999/- and I had to pay only the shipping cost. I was OK, though the shipping cost was way too high, 399/-. I received the packet and the box (there is no box!) consist of junk jewelry which any one can get it in any corner for 30 - 40 bucks. Today I called their customer care and they are telling me to send the product to their office at new delhi. Now why should I do all these things to send to them? They have sent me a totally different product and it is their responsibility to replace it without involving/harassing me or to refund for the same. I am not going to send it to their office. Here is my order detail: Order ID is: [protected] form [protected]@yahoo.co.in
no1 fraud of INDIA
wat ever ur telling free r not i have to know
wats the offer u told that bag it today sponcering free gifts is it true
give me ur cell no. to know more details
I am surprised to note that a group like INDIA TODAY has started a very bad service like BAG IT TODAY.I had a very bad experience.The goods supplied was of very cheap quality.I have written to them but did not get any reply.I am writing all this today because formerly it was on internet but now they started calling on mobile phones also even if the person is registered as DND.The prestige of INDIA TODAY is more than any amount of money which they want to earn through BAG IT TODAY.
I got a call from no:20381890 in this regard and has complaind to AIRTEL my service provider.Let us see what they can do regarding this.
Cheating, frauds, Stupid Management, Poor Managaers, Poor staffs, Poor People.
They provide wrong information before booking...n after it its something different.

Please guys...save ur money...!! Its just Brand India today nothing more...!!

handy camera — non receipt of item

i Ravindra singh (EMO NO[protected] purchased the item in the month of AUG11, there was some problem with the item after 2 days same was despatched on 27 aug11 to vani vihar sq, bhubaneswar-07,orissa. my email [protected]@rediffmail.com Mob- [protected], [protected]) looking fwd for your reply.
bagittoday is fooling people by selling low quality goods at a highly premium price. They mint money in such a way that common man gets tempted and fooled easily with the brand being sold, with the quality being relatively poor.

Although, i have seen some comments where people have received back money with lots of efforts, I am still waiting. Not sure how long...
bagittoday is fooling people by selling low quality goods at a highly premium price. They mint money in such a way that common man gets tempted and fooled easily with the brand being sold, with the quality being relatively poor.

Although, i have seen some comments where people have received back money with lots of efforts, I am still waiting. Not sure how long.

The company employess only respond immediately when taking orders, thereafter the customer in completely forgotten, once payment is successful and this company sends inferior goods.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Today / BagItToday
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    1298
    Pending
    0
    Resolved
    753
    India Today / BagItToday Phone
    +91 12 0407 8000
    India Today / BagItToday Address
    Mediaplex, FC-8, Sector - 16A, Film City, Noida, Uttar Pradesh, India - 201301
    View all India Today / BagItToday contact information