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[Resolved]  Bajaj Electricals — CEILING FAN PROBLEM SINCE 11 MONTHS

I bought Bajaj Grace Gold ceiling fan on Oct 2007 and since then i m suffering like a hell.

A fan has a golden ring on its bottom ends and it has broken 5 times. After breaking, ring falls anywhere rapidly and will Bajaj company pay if it hurts any1 in my house? My complaint no. is 160559. I have given complaints end no. of times to their service centre at Goregaon west contact no.32670580. I have spoken to Mr.Sawant and Mr.Naval [[protected]] and there is no use of it. They are very lazy people and are just giving false assurances and never give a callback from their side. Noone is ready to solve my problem.

Wat they do is just send tech to change ring and nothing else. Last time my fan stopped working and it was taken to service centre and brought again. They have changed motor, bearings and ring. There's no use, so i simply want my fan to be replaced by another new one under guarentee. Or else refund my money back bcoz a piece which i got is faulty and will not be repaired.

Again i complained to their call centre and they gave me a new complaint no.1877360. After that i got a call from ur technician and he visited my house. He said my mom that he will change ring for 6th time. My mom havent allowed him bcoz this has happened 5 times earlier and said him to change fan. Tech said that "our company can only change ring and nothing else" this is 2 weeks before. Is this Bajaj's service? Since then their no call or reply from their side.

I m also been mailing them on their respective id's but again no use as mails get failed continously. I dont think Bajaj ppl are interested at all in resolving complaints of customers. I will request everyone to not to buy any of the Bajaj products or else u will never get a service.

Regards,
Amit Nagpure
Complaint marked as Resolved Aug 14, 2020
Complaint comments  3 Comments     Updated: ShareTweet

Comments

Dear Sir,

I had bought six brand new Bajaj Ceiling fan "EURO" model from Deepam electricals, Palace road, aluva, ernakulam (dist),

kerala state, pin- 683101 on 10/10/09 for my newly constructed home. After one month, all fans started making a lot of

noise, so I filed a complaint and Upon calling multiple time an engineer came and dismantled the fan. He started his work

with heavy hammer like in a automobile workshop . finaly he changed the Ball bearing of all six fans.at the time of his work

he touched with his greesy hand on my newly constructed house walls and floors and got dirty greese everywhere. After a

couple of months the same problem persisted, the fan still made a lot of noise. I tried to contact them again for a

replacement but was told that they will again do bloody noisy hammering and change the ball bearing. I asked the engineer to

give me the phone number of regional manager and i called manager to replace all six fans. he told me that he will visit the

place on next day but till after one week the regional manager cochin, kerala has not contacted me. so i forced to move a

case against deepam electricals and bajaj electricals.this email is my final attempt to solve this issue.


actually i paid higher price for buying these stupid, totaly crap "EURO" fans.there are lot of fans in market only below RS.

1000 and the will work without any problem at least 5 years.

thank you

sidheeque akbar,
mokkath house,
parat lane,
house no: 42
alwaye- 683101.
ph . [protected]
Dear sir, medam
We have one selling fan purchase in your company but that is fall buy any electronic problem.we have warranty card.so send your add image center.
I hope u sir, medam this cases was immediately solue u.
Thanks

This is my mobile no.[protected]/[protected]
Add.At:amargadh(nirona)
Ta.nakhatrana(kutch)-gujarat
Dealer name :azibbhai mo.[protected]/[protected](nirona)

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