[Resolved] Barclay Credit Card — Trapping in Priority Circle offer
They have activated some offer called priority circle offer. and debited 5000 and service tax on my account. But I have not received any gift or any document . They had called up in Feb 08 and told that you are selected as a special customer by Barclay Card, so we are giving you this offer. You will get life time discount of 20% to 30% every shopping, dining, etc. you will get so many other benefits. But I have not received any gift or any thing or any document even. When I enquired about this they told when you will have to pay the amount then you will get this offer. When I knew this I requested to cancel the offer in March. They had taken the request and assured me of reversal. I kept on asking the customer care but everytime they say that your request in under process. Once I got a call from Barclay's saying The offer is deactivated on your card and you don't have to pay anything. But In the statement the amount has increased as they have charged late fees and other charges. It is now 3 months but my request for cancellation is still under process. My card is suspended and the amount on my card is increasing every month though I have got nothing. I have also written mail to Barclay. But there is no action taken. The custmore care service is worst. It is extreme mental harassment for me. They will lure you of many offers on phone but not give anything in written.
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Aug 14, 2020Complaint marked as Resolved