Claimed

Barclays Complaints & Reviews

3.5
Last updated May 11, 2022
Complaints 704
Resolved
485
Unresolved
219
Quick Links
Statistics
Share
Contacts

File a complaint to Barclays

Having problems with Barclays?

File a complaint and get it resolved by Barclays customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Barclays
Customer Service Contacts

Barclays Phone Numbers

Phone
+91 22 6000 7888
11
5

Barclays Website

Barclays Head Office Address


India

Barclays reviews & complaints page 33

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shailendra Dubey
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dissatisfied from Services

I am a resident of Indore City, Software Engineer by profession. I want to move your attention on Barclay Bank credit card offering methods to customers in Indore city by telecallers.

From last two days some telecallers from Barclay bank calling me for credit card. I said to all of them that i already get call from your bank for credit card & they all said that please give your documents to our executive. I am totally confused...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
S
suman saurabh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst service I have seen

Dear All,

Request you to never ever go for barclay credit card. the customer care people are so rude to talk and once to use the card you would be trapped. I have very bitter experiance with them.
I called customer care before my payment date to collect the cheque for payment as i was unable to find their payment drop box. they directly refused even i was ready for cheque collection charges. after due date i got call...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mandar Joshi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Forced Membership and Fraudulent charges

I have been a regular payer of all my dues on time. Once I was charged late fees even though I paid my dues before time. They reverted those charges later.
The bad day of 16th February. I get a call from A vendor of Barclaycard telling me he is offering me Priority Card Membership. I would get special status I would get free trips I would get freebies. I was suspectant of this service hence I asked him what abt if I am not happy...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
E
Ekta Kashyap
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Card Undelivered

I applied for a Barclay's credit card and soon after it, i received calls from customer care for confirmimg my details. They also managed to convince me for an add on card. Now the irony begins when I received the pin codes for the credit cards but the credit card still didn't reached me. And moreover if I call on a customer care # the executive provides me with a new customer care # and sounds so incooperative.
These guys...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
T. Pradeep Kumar
from Delhi, Delhi
Report
Copy

Disputed Billing

CARD NO. [protected]

I have been receiving erroneous bills showing fictious outstanding amounts. I have paid all the expenses incurred from the above card well in time ! However, from Jan.08 to May'08, I have been receiving statements with increasing amounts every month although I have not used the card at all in the first place. I have lodged complaints with phone banking executives at least 5-6 times. Each...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
S
SANDEEP B RAMCHANDANI
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON RECIEPT OF STATEMENT HARRASEMENT FOR PAYMENT

I AM NOT RECIEVING STATEMENT FROM LAST 10 MONTHS EVEN THEN I AM PAYING THE DUES. BUT EVERY TIME I AM GETTING CHARGED THE LATE FEES & INTEREST CHARGES FOR THE FAULT OF BANK. EVERY TIME I USE TO GET PHONE CALLS & HARRASEMENT FOR THE PAYMENT & EXECUTIVES SAYS OUR COLLECTION BOY WILL COME & COLLECT PAYMENT BUT AFTER FEW DAYS I USE TO GET REPLY THAT WE DON'T HAVE SERVICE IN YOUR AHMEDNAGAR CITY WHICH IS A DISTRICT PLACE &...
Helpful
Be the first one to find this review helpful
Found this helpful?
20 Comments
Report
Copy
H
harjeet singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

priority circle

Dear sir,
This is reminder of prior complaint of 17 Apr and regarding your reply on 22 apr.i had not received any positive response.I have received call from priority circle on[protected] in morning and in this, the executive told me that he would definetily cancelled my priority circle charge the following was the detail of my calls to customer care executive
to surekha 27/3/2008 at 4 pm
to prasant 12/04/2008...
Helpful
Be the first one to find this review helpful
Found this helpful?
33 Comments
Report
Copy
M
Mohammed Rafi Shariq
Report
Copy

Card got cancelled after issuing

Hi,

I have recieved a barclays card and after a week PIN was also sent to me.But when I tried to use to it failed. When i called the call center and enquired they told me that my card is canceled as it was wrongly approved by them. Is that not strange why do issue a card and why do they cancel that. I am pasting their mail below please have look over that

Dear Mr. Shariq.

We refer to your e-mail...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy
A
Anshul kumar
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misuse of my informationm and card, bad customer service

I have been charged Rs. 3770 from my account, and to me surprise i have been issued a ICICI lombard policy, what a bank with great services, they issue me a policy without my information, such a bug fraud conduct, they share my information with other financial institution without my permission, violation of KYC policy.
Also to add on there ridiculous customer service, without any toll free number, u are charged for every call...
Helpful
Be the first one to find this review helpful
Found this helpful?
10 Comments
Report
Copy
S
Sushil Dayal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Address misprint in Saving Account

I submitted all necessary documents to open saving account in Barclay Bank. My account has opened but I did not receive my Barclay kit due to misprint address by bankers. Now my kit is in blue dart courier and they are saying I shall have to correct my address. I requested to banker to correct my address but they are saying I have to visit branch and write application to correct my address. Mistake is done by bankers and I am spending time...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
V
Venkat Krishnan
from Palghat, Kerala
Report
Copy

Customer care Ignorance

I had applied for a credit card from Barclays. They had processed my application and i got my credit card on the 6th may 2008.

recently i went to a shop to purchase three TV for my fathers new house. Wile paying the BIll i found that my card was BARRED.

I thought it was not activated so I called the customer care. the Customer care officer told me that my application was cancelled but accidentally they passed...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
sandeep
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit card status

Barclays Credit Card

Credit card status
Hi,

I have applied for a credit card 1/05/08, and haven't received any kind of communication from the bank on approval / disapproval of the same. My & My friend Application no. AA 3474904 & AA 3474903. The bank reps confirm to deliver cards or respond on status within 12 business days, I have contacted the bank several times, but apparently none...
Helpful
Be the first one to find this review helpful
Found this helpful?
231 Comments
Report
Copy
A
Ankur Mehta
from Ghugus, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit Cards Late fees payments

Manager
Barclays Bank PLC



Being a big international bank you people know how to extract money from the customer for very silly reasons. and troubling the customer with the harassment calls (so far i have received 9 calls using abusive language)

My payment due date was 9 April 2008, and i had dropped a cheque on 7 April dated 8 April 2008 at the nearest Skypak box.
The cheque got...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kirankumar P . Shetty
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non receipt of CC Statement and Helpline not acceptable.

Hey, I had been issued an BarclayCard in the month of Dec 07 and I used it for the first time last month on 11th April, however till date I've not received the statement till date.

I have been calling the Helpline no.[protected] mentioned on the back of the card, where a prerecorded message says pls call on 6724 2222, buth that no is perenially busy.

Pls advise how to go about paying the amount due without...
Helpful
Be the first one to find this review helpful
Found this helpful?
43 Comments
Report
Copy
S
Shashank Kumar Srivastava
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Card not received yet

Dear Sir,
I have made a air-travel through Yatra.com web-site on dated 21/03/2008. I have received the inquiry for giving ID proof as Yata.com want to issue a Barclay credit card for my self. The Barclay card agent has verified my ID proof by personally meeting and collecting the xerox of my PAN card on the end of the month of April 2008. He told me that I will receive that card withing 7 to 8 working days. But still I have not received....
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
T
Tarun Varshney
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment Dues

Hi,

The problem exists with your end, I intially wrote many mails to you but no response from your side, I had also written a lettter in my own hand writing stating all the conditions, situations and problems to you but you people just ignored that letter and all lended in your deaf ears.

The amount accumulated till now is all service charges, debit interest and other charges and nothing else, I have already...
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
H
Harpreet Singh
from Tumkur, Karnataka
Report
Copy

Not received statement

Dear Customer care,

I have not received my statement of credit card till date. My credit card no. is [protected]. I have been receiving calls from your agents for making the payments, but everytime i tell them to send the statement but i have not received any response. I am disappointed by this poor service. This is the delay from Barclays Bank end and not from my side so if in case any late payment fee is added in my...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
G
Gaurav Verma
from Chennai, Tamil Nadu
Report
Copy

FRAUD BANK

I have placed several request for cancellation of this card even after paying all the dues (some of whihc were wrongly levied). Every time i call their call centre and they ask to wait for 3 days, but till date no one has responsded and i simply want to get rid of this card...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
Sankar Ganesh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not yet received the card

Hi,
I would like to inform u that I have Applied for Barclays CreditCard my ref. number : #[protected] and it has been Approved with in 21 working days. i will apply credit card 3.03.2008.but iam not received my card.atleast pls confirm.

Thanks
Sankar G

[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
27 Comments
Report
Copy
M
Manish Sathe
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad customer service

CREDIT CARD -[protected].

I am a user of two credit cards for last 10+years. One is a Indian company other is a multinational ( I do around 4 lakhs of billing for both of them), After having met a pleading salesman from one of your desperate DSAs trying to complete month end targets I agreed to take your card which was promptly dispatched to me and I did good billing on your card also, Since then I have shifted to...
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy