Barclays Complaints & Reviews

I am also get like this type of email...


Our ref: A2000 SO/Ab/CI049/01
Number 02/HW
Ticket No.17212
Ref No.[protected]
Serial: [protected]
Batch No:[protected]/188
Winner's No: Gb8701/LPrc

Dear Sir/Madam,

We are delighted to inform you that the BOARD OF DIRECTORS OF BARCLAYS ENGLISH PREMIERSHIP LEAGUE has just concluded an Electronic Lottery Awards for different categories, ranging from Footballers, Football fans, and Sports lovers in general.

The results show that Your email won the lottery in the your category. You are here by approved a lump payment of One million Dollars ($1, 000, 000.00) as prize for winning the 4th category of the lottery. Your selection was based on a computer balloting system drawn from 20 million E-mail addresses from Canada, Australia, United States, Asia, Europe, Middle East, Africa and Oceania as part of our international promotions program which is being conducted for the first time.

HOW TO CLAIM YOUR PRIZE:
Simply contact our fiduciary agent with the Information required, quote your Reference, batch and winning numbers e.t.c, which can be found on the top left corner of this notification as well as your

Full Name...
Home Address...
Nationality...
Age...
Sex...
Occupation...
Telephone...

to help locate your file easily.

Contact your regional agent, Dr. Elliot Smith Email: lottoagent.[protected]@ymail.com or call [protected] to file your winnings for payment.

For security reasons, we advice all winners to keep this information Confidential from the public until your claim is processed and your prize is been released to you. This is part of our security protocol to avoid double claiming and unwarranted taking advantage of this programmed by non-participant or unofficial personnel.

Congratulations once more on your winnings!!!


WARNING!


Do not tell people about your Prize Award until your money is successfully handed over to you to avoid disqualification that may arise from double claim.

You may also receive similar e-mails from people portraying to be other Organizations or BARCLAYS Inc. This is solely to collect your personal information from you and lay claim over your winning. In event that you receive any e-mail similar to the notification letter that was sent to you, Kindly delete it from your mail box and give no further correspondence to such person or body.

Barclay's Lottery shall not be held responsible for any loss of fund arising from the above mentioned

CONGRATULATIONS!!!

Best Regards

Mrs. Carol Sweet
(Barclay's Lotto co-coordinator)

This is a major fraud that operates around the world, sometimes by the name of barclays or sometimes they claim to make you an inheritor of wealth in bilions of pounds, but only once after you pay them through your nose. So guys this is a way for them to fool us and make good money for themselves by making us a little more poorer than what we already are, or else we wouldnt have even gone through this crappy mail and wasted our time. So please beware of such frauds... Get smart. If you have won let them send the money by cheque and then pay their commisions with a big smile on your face. Make sure at the end of it you are smart and smiling, not a fool and crying more... Take care.

TO BE FRANK SIR, I AM A POOR MAN AND I HAVE NO SOURCE TO PAY £550
AND I DONT NO WHETHER THE LOTTERY MENTIONED IS TRUE OR FAKE?
SIR, I MAY PLEASE BE CLEARIFIED THAT THE E-MAILS ARE TRUE AND IF SO,
THE HONOURABLE HIGH COMMISSIONER MAY PLEASE GUIDE ME IN THIS MATTER.
PLEASE FIND BELOW THE E-MAILS SO FAR RECEIVED FROM THE ABOVE SAID
COMPANIES FOR YOUR READY REFERENCE.

Number 02/HW
Ticket No.17212
Ref No.[protected],
Serial: [protected],
Batch No:[protected]/188
Winner's No: Gb8701/LPrc

Sir,
I am very pleased to know about all this, please tell me the further procedure to get this price, i will be
very greatful to you, my biodata is as below


full Name... zahid mehmood qureshi
Home Address... House No. NE-636, Street 04, Mouhallah Fazal Abad Dhoke Faman Ali, Rawalpindi.
Nationality... Pakistani
Age... 37
Sex... male
Occupation... working in newspaper
Telephone +[protected]

lottery in join to me my lottery wining number.[protected]

respected sir
this is shivendra singh
Sir i have got an email that i am winner of
barclays premier lottery
I can get my pruze money from united bank for africa
i donot know is it true or false but
please help me out
my winning number is GB8701/LPRC
REF.[protected]
please reply as soon as possible
thanks

Barclay Premiership Lottery — Is it true or false

of Barclay Premiership Lottery.
I can hardly believe that, but the messages from Mr.Owell Simpsom proved this fact.

Here are my references as Lottery winner
winning numbers;
Our ref: A2000 SO/Ab/CI049/01
Number 02/HW
Ref No.[protected]
Serial: [protected]
Batch No:[protected]/188

Tatyana

THIS IS A SCAM DO NOT TRUST THEM OR PASS ANY MONEY YOUR BEING CONED!!!

please guide us that are we people being fool or what?

BARCLAYS BANK PLC to me
show details Jul 26


Images are not displayed.
Display images below - Always display images from [protected]@barclyonline.com





Barclays Commercial Bank has dedicated banking services that grows with your business and experts who understand your needs and ambitions. Barclays Bank PLC is authorised and regulated by the Financial Services Authority. Barclays Bank PLC adheres to the principles of the Banking Code. A copy of the Code is available on request. "The Woolwich" and "Woolwich" are trading names of Barclays Bank PLC.

CUSTOMERS ATTENTION
24hrs online Customer service
Barclays Commercial Bank Of London
London Branch...
P. O. BOX 738, Eagle Court 75 King Street,
Hammersmith London, W6 9HY, U. K.

Attn: Exteme Customer,

Note that we do not give our Barclays Bank Account Details to Non Resident O[censored]k that is why you have been given our officer account details in your country to deposit the C.O.T Fee.You have to make payment immediately to enable us transfer your winning funds to your home account before bank closes today, payment is to be made to our officer account details in your country for easy payment that will enable us fasting this process of transfer.

Note your winning funds will be transfer to your account within 6hours after we have confirmed your payment of C.O.T fee in our office also in our account officer account.

Note that you can deposit the C.O.T fee in any ICICI BANK branch close to you.

Note: Rs.32, 500 INR have to be made in cash into our Officer Account details below.

=============================================
NAME: KHUSHI G. ENTERPRISES
AC/NO:[protected]
PAN NO: CGJPS5664M
BANK: ICICI BANK
BRANCH: BANIPARK.
=============================================
Deposit 32, 500 INR Contact: [protected]
=============================================

Note: Mahadeshpura Enterprises is a company in india who do help us collect money from clients on behalf of BARCLAYS. Since your country Western union/Money Gramme do not have the facilities to transfer money abroad, we have desided to receive money through affiliated companies. We strongly beleived this will be the easiest way of receiving charges from you to avoid extra charges. Please kindly proceed to any Baroda Branch and deposite 32, 500 INR in cash into the above mentioned account details and get back to us with the payment slip only.

Note you are to send us the scanned copy of your payment slip through email only for confirmation of your payment.

Upon your response to this mail, we will transfer your winning prize to your account

While we await your response thank you for your time and urgent attention to these vital request as we are committed in delivering high quality banking services to suit your needs.

For further clarification on your preferred option, please contact the Senior Accounts Officer of the Account Department on direct line +[protected] Sir Williams Ford.

Sir Williams Ford (Mr.),
(Senior Officer)
Account Department (Local/ Foreign)
International Banking Unit,
Barclays Bank Plc..,
Tel: +[protected], +[protected], +[protected]

Barclays Bank Plc.
==============================
Home internet online transfer
==============================
Travel Services
==============================
Standard Account Services
==============================
Foreign Currency Drafts
==============================
Company or Personal Cheques
==============================
Western Union Payments
==============================
Copyright © 2009 Barclays Bank Plc.
______________________________
CONFIDENTIAL FROM Barclays Bank Plc.


Proud sponsors of the Barclays Premier League.




Celebrate a decade of Messenger with free winks, emoticons, display pics, and more. Get Them Now

CONTACT PAYING BANK FOR TRANSFER
PersonalX

Reply |Mr terry bledsoe to me
show details Nov 21 (4 days ago)




CONTACT PAYING BANK FOR TRANSFER
P O BOX 1010
LIVERPOOL, L70 1NL
UNITED KINGDOM
(Customer Services)
Ref No: UK/9420X2/68
Batch No: 074/05/ZY369

Dear Lucky Winner,

PAYMENT PROCESS / TRANSFER PROCEDURE

Accept our sincerely apology, for the slight delay in responding to your mail, it was an outcome of the processing of your winning documents .We wish to congratulate you once again on this note, for being part of the winners selected on the MICROSOFT PROMO.The Microsoft Windows Live felicitate with you and your family.This promotion was set-up to encourage the active users of the Internet Microsoft Windows.

Your £500.000.00 Pounds (FIVE HUNDRED THOUSAND GREAT BRITISH POUNDS), Winning Certificate, a covering document of money laundering protection and Letter of Affidavit for Claims from the British Government stating that the money was obtained legally through the Yahoo/Msn International Lottery has been forwarded to the Paying Bank BARCLAY'S BANK UK for the transfer of your funds into your account.

Hence we do believe with your winning prize, you will continue to be active and patronage to the Msn & Microsoft Windows.I wish to formally announce to you that you have successfully pass the requirements, statutory obligations, verifications, validations and satisfactory report Test conducted for all online winners. Your prize has been drafted in Cheque and forwarded to our Bank for the Immediate transfer of your prize to your account.You are hereby advised to make direct contact with the above (BARCLAYS BANK UK), for electronically transfer of your winning funds.The bank contact are issued below:

Kindly note that your winning amount is in a suspense account with the stipulated bank and immediate contact is needed from your side to the bank for transfer of your lottery amount as soon as possible.

Your Prize cheque has been sent to the Bank and you have to make immediate contact with them providing them with the correct account number and name of your stipulated account details via the information below as they will facilitate the fast transfer of your prize won to your account without any further delay with a full details of your bank account in your country for immediate transfer of your lottery amount won.

1) Your Full Name(s):
2) Your Bank Name :
3) Name on Account :
4) Account Number :
5) Bank Address :
6) Your Complete Address:
7) Your Cell Number:
8) Your Office Number:
9) Your Home Number:
10) Your Won Amount:
11)Country And Nationality:
12) Occupation:

PLEASE: YOU ARE TO FORWARD YOUR BANK DETAILS TO THE BANK

However you are advised to contact the paying bank for the transfer of your Winning Prize from Microsoft International Lottery. See below the contact information of the Account Officer for International Transfer. When contacting the bank ensure you furnish them with the details above.

*********************************************
Direct On-line Wire Transfer.
Name of Account Officer:MR. MICHAEL SMITH (Account Officer)
Name of Bank: Barclay's Bank UK
Bank Email:[protected]@live.com
Tel:+44-[protected], [protected]
International funds transfer department
*********************************************

Address:P. O. BOX 738, Eagle Court 75 King Street, Hammersmith London, W6 9HY, U. K.

Finally we advise you to keep us updated as soon as the paying bank has transferred the funds into your account in order for us (The Lottery) company to list your name on the winning list. However, all you need to do is to activate the account as the cheque sent to them is secured and bonded and also covered with an insurance policy. Do keep us updated in regards to your progress with the bank and also endeavour to follow every instruction from the account officer as this will enable you of an effective/successful transfer process with any delay.

Note:Microsoft International Lottery has discovered a huge number of double claiming due to recipients informing close friends relatives and third parties about their cash prize and also sharing their winning notification. As a result of this, these friends try to claim the winning prize on behalf of the real recipient. The Microsoft International Lottery losses millions of pounds on this fraudulent people, and has reached a decision from it's headquarters that any double claiming discovered by the Microsoft International Lottery will result to the Lottery Board cancelling the entire winning prize for the rightful winner. So you are hereby strongly advised once more to keep your Winning Prize notification strictly confidential until you claim your winning prize.


Sincerely yours,
Terry Bledsoe (Mr).
Tel: +44-[protected], +44-[protected]
© 2009 microsoft_sweepstakes lotto









Date: Tue, 17 Nov 2009 22:00:05 -0800
Subject: Re: Congratulation You Won £500, 000.00 {REF NO: YM/35447/XN}
From: [protected]@gmail.com
To: mr.[protected]@hotmail.com


thank you very much.
please send this money to my account.
may i send my account number??

On Tue, Nov 10, 2009 at 10:13 AM, <[protected]@hathway.com> wrote:



The Consolation prize of the Microsoft Corporation EMAIL DRAW held today. Your email has won £500, 000.00 (FIVE HUNDRED THOUSAND GREAT BRITISH POUNDS). To file your claims, kindly contact the events manager:

Name:Mr Terry B. Carthy PHONE:[protected], [protected]
EMAIL:mr.[protected]@hotmail.com

Endeavour to e-mail us your full names, address, occupation, mobile number, amount won, age and resident country.






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Reply Forward

Reply |kavita mehta to mr.terrybledsoe
show details Nov 21 (3 days ago)





On Fri, Nov 20, 2009 at 7:36 PM, Mr terry bledsoe <mr.[protected]@hotmail.com> wrote:



CONTACT PAYING BANK FOR TRANSFER
P O BOX 1010
LIVERPOOL, L70 1NL
UNITED KINGDOM
(Customer Services)
Ref No: UK/9420X2/68
Batch No: 074/05/ZY369

Dear Lucky Winner,

PAYMENT PROCESS / TRANSFER PROCEDURE

Accept our sincerely apology, for the slight delay in responding to your mail, it was an outcome of the processing of your winning documents .We wish to congratulate you once again on this note, for being part of the winners selected on the MICROSOFT PROMO.The Microsoft Windows Live felicitate with you and your family.This promotion was set-up to encourage the active users of the Internet Microsoft Windows.

Your £500.000.00 Pounds (FIVE HUNDRED THOUSAND GREAT BRITISH POUNDS), Winning Certificate, a covering document of money laundering protection and Letter of Affidavit for Claims from the British Government stating that the money was obtained legally through the Yahoo/Msn International Lottery has been forwarded to the Paying Bank BARCLAY'S BANK UK for the transfer of your funds into your account.

Hence we do believe with your winning prize, you will continue to be active and patronage to the Msn & Microsoft Windows.I wish to formally announce to you that you have successfully pass the requirements, statutory obligations, verifications, validations and satisfactory report Test conducted for all online winners. Your prize has been drafted in Cheque and forwarded to our Bank for the Immediate transfer of your prize to your account.You are hereby advised to make direct contact with the above (BARCLAYS BANK UK), for electronically transfer of your winning funds.The bank contact are issued below:

Kindly note that your winning amount is in a suspense account with the stipulated bank and immediate contact is needed from your side to the bank for transfer of your lottery amount as soon as possible.

Your Prize cheque has been sent to the Bank and you have to make immediate contact with them providing them with the correct account number and name of your stipulated account details via the information below as they will facilitate the fast transfer of your prize won to your account without any further delay with a full details of your bank account in your country for immediate transfer of your lottery amount won.


1) Your Full Name(s): kavita mehta
2) Your Bank Name : state bank of india
3) Name on Account : saving account
4) Account Number : [protected]
5) Bank Address : sbi, gandhi chouk ranikhet, almora
uttrakhand
6) Your Complete Address: kavita mehta 5/ 664, vikas nagar lucknow, uttar pradesh,
7) Your Cell Number: 91-[protected]
8) Your Office Number:--
9) Your Home Number:[protected]
10) Your Won Amount: 500.000.00 Pounds (FIVE HUNDRED THOUSAND GREAT BRITISH POUNDS),
11)Country And Nationality: india, indian
12) Occupation: hotelier

i am waiting for my card ref#[protected].

These to the reference ([protected])I had purchase an amount of Rs 2931/- onthe Feb month 2008, for which I paid the payment by cheque of Rs 2931/-before 4 days of my duedate, Next month I received a bill of Rs 557.77/- for which i have use card of Rs 110/-only. Others was the late payment fee as per Barclay Bank, i make a payment for the Use amount. Extra has levied on my statement. Inspite of confirming the same at phone banking executive they were not able to make me understand and convince. On the next month I was informed I wont be charged if i make a small amount of Rs 150/- i follow customer care executive and done payment for the same. Next month again received a bill of Rs 331/-. Still there is no response from your side. I need to tell ur customer care executive the same old story. As if We people are just sitting idle for them, right? I know 1 more bill would be generated now . We as a customer need to go through it, would be getting innumerous explanations ample of clarifications.

I would like to notice toward the due date of that month, generally my due date is 8th except Feb. as I use Ur Bank card on Feb 2008, so for march i hv a due date of 10th march for which I drop a cheque of the due amount(Rs.2931) on 7th of March2008 for which ur bank received on 15th of March where I cant do anything, before also i hv drop cheque for ur Bank. Where there was no problem. No again and again i m getting a telephonic call and msg from ur bank for the payment which has levied on me

i m wating for my credit card.
& my ref. no. ====> #[protected]
whats going on tell me on my mail id, , , , , , , , , ,

Sir,

We request you to please reverse latepayment fees & service tax.Because i have not recd. any loan amount Rs56100/-. you are reversing all transaction but not reverse late payment fees & service tax. i have not pay any late payment charges while i have not recd. any loan amount. So, you are requested please reverse all charges & clean my barclay credit card statement.

Thanking you

Regards

Richa chawla
[protected]
Card no.[protected]

i have use another credit card i want barklay creidt card i[censored] interested so call me and tell me more details

my name is mohd irfan saberi [protected]

I agree with this. I have also got an mail from Deutsche Bank for the Human Resource job. I m attaching the word format that has been mailed to me


DEUTSCHE BANK

OFFICE ADDRESS: WINCHESTER HOUSE GREAT WINCHESTER STREET LONDON EC2N 2DB. TEL: + 44 [protected] FAX: +44 [protected]









ATTENTION: NILAY SHAH

RE: SUCCESS LETTER

We refer to your earlier forwarded application for job engagement with relations to the DEUTSCHE BANK UK. On the above subject matter, the DEUTSCHE BANK UK.
Management hereby congratulates you on your successful emergence based on detailed recruitment by our official Human Resources Manager; Mr. Johnson Cole.

Further details are as follows:

DESIGNATION: Human Resources
SALARY: GBP 10, 920.00 (Ten Thousand Nine Hundred and Twenty Pounds) monthly /take-home (After tax), Sterling or Euros equivalent depending on Home country and currency preference.



JOB LOCATION: Winchester House Great Winchester Street London EC2N 2DB
START DATE: You shall be expected to resume with us on 06/10/2008.
However, for expatriate services employees who do not presently posses their valid Residence papers and Visa, they are to make contact with the immigration attorney to obtain affidavit of Guarantee from a British High Court, which you are to present to HR DEPARTMENT OF DEUTSCHE BANK UK, For the processing of your residence papers and visa.

Below is the contact information of the immigration attorney










Note that failure to provide the affidavit of guarantee within the stipulated time would mean an automatic termination of appointment. In case of an extra incurred expenses in the course of traveling and other logistics you are advised to write a letter for reimbursement addressed to the Chief Financial Officer Mr John van der Welle, Showing a Scanned copy of payment receipts, approval Letter from the immigration’s attorney here in UNITED KINGDOM, letter for the 75% advance salary of the three month and account information where the reimbursement will be paid.
Congratulations on your success,







TERMS OF AGREEMENT
FOR CARRYING OUT EXPATRIATE TECHNICAL SUPPORT SERVICES
FROM
DEUTSCHE BANK UK

THIS AGREEMENT is made Between DEUTSCHE BANK UK.
In the presence of company legal practitioner
Herbert Smith LLP
z



ARTICLE 1: CONTRACT PERIOD

The contract period shall be for Contract duration: The contract shall last for duration of 24 consecutive months; 2 years and could be renewed only if employer is satisfied with employee's services.
ARTICLE 2: FEES FOR SERVICES AND TERMS OF PAYMENTS
2.1 Organization shall pay Employees on satisfactory performance of the services the sum GBP 10, 920.00(Ten Thousand Nine Hundred and Twenty Pounds) monthly or Euros equivalent depending on employee’s home country.
2.2 Organization shall pay for services rendered by employee by Cheque presented on a monthly basis at the rate stated therein
2.3 Payments o[censored]ndisputed invoices will be made by SPC to the employee monthly.
Employer for each intercontinental trip shall pay GBP2, 520.00 flat rate travel/entertainment allowances to employee. Travel shall be by business class/first class. However for the purpose of commencement, the cost of travel ticket shall be paid in addition to travel/entertainment allowance. Cost shall be substantiated and shall be the rate charged at the Period/time of purchase.
Employer shall also take care of employees' travel ticket including that of employees' family only on employees' early notification to employer and as shall be requested by employee.

2.4 OTHER BENEFITS
. Quality single or family housing in company community.
. Personal effects shipment and excess baggage allowances.
. Access to some of the finest social and recreational facilities in UK.
. Free medical care in UK for you and your family for contract duration.
. Excellent educational assistance benefits with family status contracts.
. Complete meals also for you and your family as demand
Appropriate.
. Life insurance Policy.
. Maximum and efficient security both in work place and housing
Community.

Computer resources: Laptop Computer, 2.4 GHz Processor, 1 GB RAM, 24XCD-RW, 150GB Hard Drive, Integrated Network/Wireless
Adapter, Internal 56K Modem, Spare Battery and Necessary Software. Full time Internet access is also made available
Phones: the employer will provide each employee with one (1) landline and one (1) mobile telephone. This shall have a reasonable credit limit application per month.
Local transportation: PEGEOUT 626 shall be fully provided for employee and family by employer for mobility of labor.
Adequate private office space in a conducive and comfortable work environment shall be provided for each employee.
. Employees’ shall be authorized three (3) times paid vacation during the term of the contract, to be used at the employees ‘discretion after duly informing and receiving approval from employer’s management. Employer will pay for travel expenses (i.e. flight tickets) and flat rate travel allowance of GBP2, 520.00.

ARTICLE 3: GENERAL ADMINISTRATION AND MANAGEMENT/OTHER BENEFITS
3.1 Unless otherwise stated in a superseding document, the General Manager DEUTSCHE BANK shall maintain general administration and management of the project and all progress reports should be addressed to DEUTSCHE BANK RECRUITMENT PROJECTS.
ARTICLE 4: FORCE MAJEURE
4.1 Notwithstanding anything herein stated, neither party should be considered in default in the performance of its obligations under this Agreement as a result of Force Majored.
The term "Force Majored" shall include but not limited to Act of God, War, Nationwide strike, Lockout, Riot and Civil commotion. A strike or Lockout embarked upon by only the personnel shall not be deemed to be included in this term.
4.2 If an interruption of work occurs as a result of "Force Majored" for up to seven (7) days, 70% of the basic daily fees shall be paid as standby.
However, if such suspension results in Employee not being able to perform its duties for more than seven (7) days, DEUTSCHE BANK UK will not have any other option than to terminate the contract.
CORPORATION shall may at its option elect to continue the implementation of this Agreement at adjusted standby rates to be negotiated or to terminate the contract.

ARTICLE 5: TERMINATION
5.1 This Agreement may be terminated: -
(i) If the services stated therein are not rendered satisfactorily.
(ii) If the duration of the Agreement stated therein expires and no extension has been given.
(iii) Under Force Majored as stated therein


ARTICLE 6: DEFAULT OF EMPLOYEE
6.1 In the event of default by employee or non-compliance by Employee with the terms and conditions of this Agreement, DEUTSCHE BANK UK shall give notice to Employee specifying areas of default and employee shall have ten (10) calendar days to rectify to DEUTSCHE BANK satisfaction, the said default(s). If the Employee does not rectify to DEUTSCHE BANK UK shall satisfaction, the said default(s) within ten (10) days of receipt of the notice, DEUTSCHE BANK will proceed with termination of this Agreement subject only to settlement of all payments due and outstanding at the time of termination.
ARTICLE 7: ENTIRE AGREEMENT
This Agreement embodies the entire understanding of the parties here to and any prior representation or arrangements are hereby superseded.

ARTICLE 9: ATTESTATION
AS WITNESS, the hands of the duly authorized representatives of the parties, the day and year first above written;
SIGNED AND DELIVERED FOR AND ON BEHALF OF DEUTSCHE BANK UK.
BY:

MR JAMES RUSSELL






PRESIDENT AND CHIEF EXECUTIVE OFFICER
DEUTSCHE BANK UK

(EMPLOYEE) SIGNED AND DELIVERED BY

NAME: NILAY SHAH.


YOUR SIGNATURE: …………………………...⇄ DATE………………………&hel...⇄

221

from barclaycardservice <[protected]@sparshindia.com> hide details May 1 (18 hours ago)
reply-to [protected]@sparshindia.com
to [protected]@gmail.com
date May 1, 2008 4:05 PM
subject Your Email Request to Barclaycard

Dear Mr. Kumar,



We refer to your e-mail dated 25th April 2008 requesting for reversal of the charges into your credit card account. At the outset we regret the inconvenience caused to you.

As requested, we confirm having reversed the finance charges of Rs. 1089.60/- levied to your account as reflected in your previous statements. Please note that the credit for this reversal will reflect in your next statement dated 19th May 2008.

We trust this answers your queries to your satisfaction and we look forward to your continued patronage.


Yours sincerely

Customer Service Executive

24 Hour Customer Service Helpline:

Delhi Mobile Operators:[protected], Private Landline Operators & MTNL customer:[protected]

Faridabad / Ghaziabad/ Noida / Gurgaon Mobile Operators: 0124–6752222, Private Landline Operators & BSNL customer:[protected]

Mumbai Mobile Operators:[protected], Private Landline Operator & MTNL customers: 67242222

Pune / Nasik Mobile Operators:[protected], Private Landline Operators & BSNL customers:[protected]

Rest of India Mobile Operators: (city code[protected] & Private Landline Operators: 60004444

Email Service ID

Dear customer service executive,

credit card no.[protected]
i was going through the review for ur bank from the many credit card holder .in general all of them are having the same problem that is LATE PAYMENT FEE CHARGED.i am also one of them who is suffering from the same problem.the due date for my card was 09th June 2008, I dropped the chque on 04th june 2008 in sky pak drop box located at chanda service station bahadur shah zafar marg near delhi gate.i think this is sufficient time to get cleared the cheque .But quite surprisingly when i saw the latest statement which i got recenty, it is charged against the late payment recieving . sir it's not i m using ur credit card only i hav of some other bank's also .i never had any problem with them in terms of service. i understand ur bank is new in india. it takes time to get adjusted .several times i called to custome care thre also they were not able to sholve the problem.
i think this is not a very big problem which cannot be solved by such a big organisation so please see the matter and try to waive off the late payment fee and other charges
thanking you
imran ullah

ABOUT 1 MONTHS BACK I HAVE GIVEN MY DOCUMENTS FOR THE PLATINUM CREDIT CARD OF BARCLAY BANK, BUT SO FAR I HAVE RECIEVED NOTHING AND NO INFORMATION REGARDING THE PROCESS HAS BEEN COMMUNICATED TO ME SO FAR.

JUST CALL ME & INFORM ME THE STATUS OF THE SAME.

REGARDS,

lokesh.

Dear Sir/Madam
Myself Sandeep dua i m using barclay credit card. My credit card number is [protected]. I have not received any credit card statement from Barclay bankto till date from the issue of my card . Barclay bank has been sending credit cards statement and sms on my email id and my mobile since 3 months. Bank customer care service has continuously calling on my mobile for payment approx Rs 15000/-. But no one sending me any statement and just tell me outstading ammount is this now.

I have also phoned to his customer care no. and mailed on customer care email id for complaint. His customer care executive has told, your complaint has noted and we will forward to respective division and investigate the same and revert bank to you.
But I am receiving rapidly phone call and sms from from bank collection department that you have to pay due amount.

You are reequestedto kindly advie me what i do.

Thanks & Regards

I have following complain against Barclaycard india.

1. Without my concern they entered my name as a priority circle and charged Rs. 5610.
2. Don't send bill statement but asked to pay the above money with interest.
3. I requested them for Delivery of Proof for the bill but they unable to send the delivery of Proof.
4. Without my concern they registerd my name as a e-statement.

pls give custemer care number

Dear Sir,

This is to state you that you have charged Rs 500 for late payment, which is totally unfair, as I ve deposited the cheque on 26th of Sep in moti nagar drop box, but drop box was not cleared till 30th, so that is not my fault, its your fault why should I be penalized for that, I ve been making payment always on time, & for small payment of Rs 553 why will I delay, you are charging Rs 500, which iam not going to pay, I know the practice of you card people, you deliberately do this unfair practices so that you can earn interest on it but I wont give this matter up, bcause its not my fault & I if you wont reverse it, next mails would be to higher authorities . So pls check into you’re a/cs & reply back to me asap.



Puneet Oberoi
[protected]

I am holding barclays credit card on saturday (16th may) i got a call from your end regarding the paynment and i told your executive that i have to check out with my office regarding the issue and he told me i will send the executive to your office for the payment on monday and i asked him to confirm with me before sending the executive. On saturday the 16th may i droped the cheque of Rs. 22600/ and today (18th may) i am geting a call from your executive Miss. Shobha from the telephone no- [protected] and she was really very rude and started blaiming me why you have called the executive and raised her volume and she gave a call at my office and told my P.A that you have to face the consequences. If i have to face the harrasment like this then i refuse to carry on the services .
puneet dhawan.
[protected]

Dear Mr Nitin

As per telephonic conversation please find the detail for full and final payment regarding card number [protected]

Cm name : Nitin agarwal
Address : 1488 kaptan ki gali gangor ka rasta Chaura rasta
Card no. [protected]
Total Outstanding : 34802/-
Settlement amount : 18000/-
Settlement reference no : MUM/TIMES BARCLAYCARD/59441
Installement : One only.


Thanks & Regards,
Nishant Sharma,
AM- Cards,
Jaipur,
+[protected]

according above e mail and letter from bank of Settlement amount : 18000/-
we gave chequ for 24dec after chequ clyer we have no mor dues
pls canferm.. with in two days
so we can clyar chequ on time
nitin

i am using credit card of barclays since 9 months they never sent my statement even they dont have giveing alert message on my mobile so i realy irrated due to this kind of service

Please mail me my statement with all details. for cancellation how many days will take for credited the cancellation amount to the bank. Is there any fee for cancellation. I have cancelled a transaction but it is refelected in my alert message

Barclay card — Charging Unnecessary charges

I applied for Cancellation of my credit card two months back, but they are not cancelling, , saying unncessary reasons..
i canced ECS facility from that bank on Jan8, but still they are charging me
if i call the customer care, they simply give the reference number, we wil get back widin one week
if i call after one week, they will give one more reference number
here one more fun
i dont know why there are Chared for ECS, i dont have any loan from them,
its worst to cal customer care of barclays... realy i frustated by calling them.. No solutions. only we lost our Phone bill..

please take an action
Srinivas Gangam
[protected]

Threatening and Torturing through Goonda hired by Barclays Bank.

Ref :-Barclay Credit Card no: [protected].


Dear Sir,

This is to inform you that I am the Credit Card Holder of Barclay Bank. They have not sent the statement for last 01 year in spite of several requests through mail and over phone. My purchase amount approximately was Rs.5000/- to Rs.6000/-. But before settling my dues I want them to furnish me statement of account, on which I can make the minimum amount due against my outstanding as per the Credit Card rules of the Bank. I doubt that they must have inflated due amount by levying unduly high interest, late fees, unnecessary service charges etc. But suddenly they have invalidated my card. Not only that they have hired a Goonda (Goons) named as Mr. Walia from Delhi and asking for payment of full amount immediately which as per this goonda is hovering around Rs.15000/-. How can I make the payment immediately ? He is threatening and torturing me over mobile Phone and land line phone. Not only that he has threatened me that he will kill my family. What is this ???. Bank cannot do this legally this type of harassment. He is disturbing my Employer also., which is affecting my mental peace. I am a middleclass family. I agree to pay the minimum amount due in monthly basis against my outstanding as per the Credit card rules of the Bank. I am asking for statement. But he is denying to give me the statement. Continuously he is telling me to make the payment at a time, otherwise they will attack me and my family with their team . Please help me and my family from Goonda of Barclay bank. I think only because of raising late payment fees and service charges and to raise the higher bill, they have made this type of incident. I am 100% agree to pay the minimum amount due against my total outstanding. Gradually I will pay the amount to Bank., but not at a time. Please spare me from this Goonda which has been hired by Barclay bank that is completely illegal. For your information, I have been receiving these threatening calls from [protected], [protected].


Manas Ray Chaudhury.
[protected]@yahoo.com
[protected]@everestind.com

To,
The Manager,
Customer Services,
Barclay Card

Subject: Fraud done by Barclays India.

Respected Sir,

I am writing you because of all the bad experiences I have had using the credit card of Barclay Bank.

I am a holder of your Barclays Card. Card No.: [protected] this card was issue to me in December 2007. I have 5 Credit Cards from ICICI (I have been dealing with ICICI since last 3-4 years without any issues), 1 from HSBC & 1 from Kotak Mahindra. But Barclays was my most preferred card and I use to use it everywhere. The only issue was Barclays was not having an online payment option for ICICI bank users, so I use to drop my bill payment cheques 5 days in advance to the due date so that my card payment is not delayed. Everything was going on fine, after 4-5 months I recd. a statement including Rs.500 (or Rs.600, I don’t remember it) as delayed charges, on enquiring I was informed that my payment was delayed, although I had dropped the cheques well in advance. I paid the amount (although it was not my fault) thinking it can be logistic issue. Then again after 2-3 months I was billed another delayed payment charge for no fault of mine, I paid that as well, because I wanted to use this card. Then after 2-3 months again the same issue, Barclays did not recd. the payments wherein I had dropped the cheques for payment well 7 days in advance at Shiv Shakti Enterprises at S.V.Road, Malad (W). I made many calls to your customer care center and they were not aware of the payment status and they would refer me to Collection dept. and they were not aware of the status. I was bombarded with SMS & calls to make the payment. I had given the details of the cheques, which I had issued, to you, but the calls didn’t stop for next 15 days. This has left me with a very negative impression about your bank. I did not stop the cheque that went missing by Barclays, as I was not provided any whereabouts the cheques. I decided that this is the limit I won’t make the payment till the issue is settled. I emailed my grievance to Ms. Meera Rawat (Head Customer Grievance) twice. I recd. the call from Barclays stating that delayed amount is cancelled and I can make my payment as a new bill will be mailed to me. I got the new bill but rather than the deduction of the amount, an additional charge was imposed with a new delayed payment charges and it kept on mounting, as nobody was interested in fixing the issue so I did not made any further payment.

BUT THIS WAS NOT THE END… MY SUFFERING CONTINUED.

On 22-March-09 (or 23-March) a representative from Barclays came and asked for the payment. I informed him that till the issue related with the payment is fixed, I would not make any payment. He said that my account is being closed and the total sum that I have to pay is Rs.12, 000/- and so he has came for collecting the first part of the payment, as there was no prior intimation given to me about the changes, He called up his manager Mr. Rakesh Shetty, I explained him my issues and he said that fine we are closing Barclays is closing my account on the payment of Rs.12, 000/- (3 x 4000/-) . I asked him to give me the time for arranging the money, I called him again on[protected] informing him that I cannot make the payment of Rs.4000/- as of now as it is the end of the month and that I can make the payment from next month onwards, he said that as he have to show the account report, hence I have to make the payment. So again I called him on 26-March-09 informing him that I am paying Rs.1000/-. He said that I can make the payment and from next month onwards he will make the split amount and he will give the closing letter as well. So, an executive GANESH came and collected the first payment. Then on 28-April-2009 I recd. the call for making the second payment from Barclays. That girl name was Deepika, she told me to make the second payment, and again as I was not having the closing letter so I made a payment of the Rs.1000/-. I was informed that once my payment of Rs.12, 000/- is completed, I will be provided with a letter from Barclays regarding the closure of account, so similarly I made a payment of Rs.1000/- in month of May-09 and Rs.1010/- for the month of June-09. My account was settled for Rs.12, 000/- (Rs.1000/- for first six months & Rs.3000/- for next two Months). All these payments are reflected in my Barclays accounts. On 30-June-09 I got the call from an executive named Aamir from Barclays enquiring about the payment, I told him that I have made my payment for the month of June-09, he said that I still have to make a payment of Rs.1, 900/- more for this month’s minimum amount due. I was also told that there is no record of my account being settled for Rs.12, 000/- and that I have to make a complete payment for Rs.19, 000/- plus on my account. I was also informed that the settlement letter is given before the first payment is made. This was a very serious setback that I got. On one hand Barclays authorized recovery agents are collecting the payments without giving me settlement letter since last 4 months for the account closure and on the other hand, my account is still on with all kind of late fees and ever-increasing interest charges.

Hence I would like to request you to please look into this matter ASAP and fix it. For your kind information, as I don’t trust Barclays I had recorded the call that I made to Rakesh Shetty for the first payment on 25-March-09 & 26-March-09 wherein he confirmed that my account is being closed for Rs.12, 000/-. I have recorded the call for the second payment wherein I spoke with Deepika. I also have a recorded the call that I recd. from Aamir from Barclays wherein I was informed that my account was not closed.

Sorry to say but the fact is that Barclays have the worst ever billing and collection service that I have ever experienced. Based on experience that’s what I would like to say and to add to this, I am and I will not recommend Barclays to any one in my life. Also would like to inform you that your customer care number is in accessible, even the new numbers you have recently had for Mumbai customers. Also I refuse to accept any kind of additional charge and the interest charges. I suggest, you should re-check and monitor the efficiency levels of you drop box collection agency, before you charge the customer late payment charges.


Awaiting a justified and quick response from you, before I proceed to Consumer court, Media to get this issue addressed. Because of this I am very aggravated and this behavior from Barclays has caused me loss of reputation and mental agony. I am not trying to become difficult, but these experiences have left me in bitter taste regarding the service of you bank.


Also for your kind information,

Let me give you two more examples of the brilliant service provided by Barclays:

(1) 4-5 days back i had recd. the call from Barclays for this month's payment, when i informed him that i have been advised not to make the payment, that care rep. started arguing with me.

(2) On Date :[protected] i have recd. a letter from Manager - Card Collection stating " Please note that information of your default has been shared with Credit Information Bureau India Ltd. (CIBIL). This may impact your credit history and futher borrowing capacity." .

This was the final Nail on the coffin. Give me one good reason for not exposing your fraud to media, file complain against your service and posting out your details of your excellent customer service provided by Barclays on web.

AND TO TOP IT:

Hi,

Today on 23-July-2009 a recovery agent with the name of Harish Madan (Mobile No.:[protected]), came to collect THIS MONTH'S CHARGE. When i informed him that i have been advised by your care rep. not to make any payment till the time he called me up to give the details (as per my conversation with your Care Rep. Aamir on 06-July-09). HE BEGAN ARGUING THAT IT IS FOR SETTLEMENT AMOUNT. Then he called up a manager in BARCLAYS JAVED KHAN (MOBILE NO.: [protected]), WHO WANT TO ME TO GIVE HIM THE COMPLETE DETAILS, I TRIED TO EXPLAIN HIM ABOUT THE DISPUTE AND ALSO THAT I HAVE RAISED THE COMPLAIN REGARDING THE DISPUTE AND HAVE RECD. AN EMAIL FROM THE 'MANAGER - CUSTOMER SERVICE' THAT THEY ARE PROBING IN THIS CASE AND WANT SOME TIME, WHEN HE HEARD THIS HE TONE CHANGED TO RUDENESS AND THREATHENING AND HE ASKED ME TO PROVIDE HIM THE NO. OF THE MANAGER WITH WHOM I HAVE SPOKEN, WHEN I INFORMED HIM THAT I DO NOT HAVE THE PHONE NOS. (BECAUSE I AM IN CONVERSATION THROUGH EMAIL), HE CONTINUED SHOUTING AND ARGUING IN THE SAME RUDE AND THREATHENING BEHAVIOUR.

NOW I AM NOT FEELING SAFE AND I AM PLANNING TO LOG A COMPLAIN AGAINST THAT AGENT, HIS MANAGER AND MAYBE BARCLAYS (who on one hand advised me not to make any payment and to wait and on the other hand send an agent to collect the settlement amount with a manager who is threathening).

So, Just wanted to inform you about the same and wanted your advise on this. Make sure that till the time to finish this probing, STOP SENDING THIS RECOVERY AGENT WHO COMES TO COLLECT THE PAYMENT FOR SETTLEMENT. Trust me If i get one more person on my door for this nonsense before you reply, it won't be good, i am not threathening you, but only warning you, because now it's the time that your behaviour has become intolerable.

*** LET ME JUST REMIND YOU THAT I AM NOT YOUR SERVANT OR AN EMPLOYEE. I AM YOUR CUSTOMER WITH WHOM YOU HAVE DONE DEFAULT, ON TOP OF THAT IF YOUR AGENT AND MANAGER WILL SPEAK WITH ME IN A RUDE MANNER AND THREATHENING TONE, IT WILL BE COMPLETELY UNACCEPTABLE ****

I want a reply ASAP to know why the hell is this happening.

An Aggreived customer.

Mohamad Saleman Khan

BARCLAYCARD (Credit Cards) — unnecessary charging overlimit charges

Hi,

I want to surrender my Barclays Card ([protected]) as i am not happy with the services i am getting.

Initially, when the card was issued to me my credit limit was 58,000 INR and later it got reduced to 35,000 without any notification and again it got reduced to 29,000 and that is also without any notification.

When i used my card for the whole amount i.e. 29,000 (as i was not aware of the limit), and there after Barclays is charging me the over limit charges for the last four months which is not logical as far as i think. I have requested them to provide me the settlement amount which they have denied to provide.

I have requested them couple of times and marked them an email couple of times but they are saying that i have to pay the whole amount as bank is not providing the settlement amount so that i can pay that amount and close this card.

Please help!!!!!!!!!!!!!!!!!!!

A prompt reply will be much appreciated

Barclaycard — unnecessary charge

DATE-
2/12/2010
TO BARCLAY CARD OFFICERS
DEAR SIR
I AM AKHILESH KANOJIA .I AM HOLDING YOURS COMPANY CREDIT CARD SINCE LAST SIX YEAR.IN BEETWEEN I HAVE TAKEN A LOAN WHICH I HAVE PAID IN BEETWEN PERIOD BEFORE DEU DATE.I HAVE ALLREADY PAID THE AMOUNT, I BELIVE THAT I HAVE HAVE NO DUE.
PLEASE CLEARIFY ME ABOUT IT BEACAUSE I CANT AFORD MORE.I WILL NOT PAY ANY SINGLE RUPEES.I WILL NO PAY ANY LATE FEES AGAINST DUE WHICH U WERE SHOWING ME IN STATMEEN, PLEASE TRY TO UNDERSTANT TO ME AND MY PROBLAM , I WILL NOT ACCAPED ANY STATEMENT.PLEASE TELL ME REAL AMOUNT REDUCINE ALL LATE CHARGES OR I WILL FORGOT THAT I AM HOLDING BARCLAYCARD.PLS REPLY ME ON MY EMAIL [protected]@REDIFFMAIL.COM OR [protected]@GMAIL.COM

Dear sir
My credit card No bearing [protected], is just a month old & self is not in a possition to effect payments for the last months usage the bill collecters are promising me that they will come to collect for the past one week & yet failed to come. So please do the need full or send me the contact phone no .
With referance to the above credit card no [protected] I am not posted with the pin no. With which I am unable to use the credit card to the full usage .

thanking you
WARM REGARDS ...Noel Rodgers

HI, I have applied for the Barclay's crediit card a month back. I want to know the current status of card. People form you organization even came from verification.

do let me know the current status to your earliest at my e-mail id at ankita.[protected]@gmail.com

Regards
Ankita

I have applied for a Credit Card, just want to know the status.
Appreciate your early response.

Sajith Nair.
[protected]

I had applied for Barclays Bank credit card & everything was cleared i.e. verification etc. about a month back & I was told that card will reach within 15 days but till date I am waiting for the card. Can you let me know the current status of it ?

Vinnay Srivastav
F-6B, MIG Flats, G-8 Area, Mayapuri, New Delhi-110064
Ph. [protected]

im not reciving statements, and i applied for balance transfer of 12800 inthis regard i got sms
on my mobile stating that it was despatched through express it courier servises with AWB NO'S
AS FOLLOWING 1)AWB [protected] AND DESPATCH DATE IS 13/09/08
2)AWB [protected] AND DESPATCHED DATE IS 12/09/08 AND TILL NOW I HAVNT RECEIVED THE SAID DOCKETS TO MY ADDRESS KINDLY LOOK IN TO THE MATTER
THANQ.
BRAMHAVAISHNAV

i am not satisfied of barclay card
beacuse i am very dispointed
plze call me on my mob:[protected]

Even i am using a Barclays credit card i also have some bad experience, as they reduced my credit limit without any reson even i always pays atleast Rs 500 extra towards my monthly bill..BARCLAYS SUCKS

One of the worst cust care is Barclays, I have a very bad exp wiith this card, , monthly payment I made thro chequedroped in skypake drop box, I received call cheque not received, and one day they send collecting agent and I paid cash, even after that I received so many calls and sms payment due card suspended like that and on the next month I received statment along with previous month due(which I already paid by cash, also on cheque for the same)with debit interest a, late payment charges.After repeted complaint that cash paid (Rs6000) credited to my a/c but not the collected interest and llate fee and all.Now I am not at all using Barclays card for single transaction
I think that is the only thing thatwe can do to such irresponcible cust care banks
kk

Barclay Bank Credit Card — Non receipt of credit card

Barclay bank had offered me their Platium Credit card on the basis of other credit cards held by me. It is more than two months back that all the documents were submitted, Verification done for the same & i m yet to receive the card

New Apply Credit Card

i m intrested to aplly barclay credit card so pls contect me

Barclays Bank - Credit Card — Credit Card

Date: May 27, 2008

To:
Customer Care Center
Barclays Credit Card,
Barclays Bank

Sub: Barclays Credit Card

Apropos to the mail dated 11th April 2008, wherein it has been specified that in spite of my unwillingness to subscribe for Mediclaim Insurance Policy to Barclays Credit Card, it was trustfully subscribed in my name by Barclays Credit Card. Nonetheless, when the same was complained to Barclays Credit Card, they shrugged off their shoulders by directing fingers towards ICICI Lombard. When contacted to ICICI Lombard (for fault of Barclays Credit Card), it was intimated that the policy would be cancelled and amount be refunded to the Card Account and no need to pay any amount.

To add to this, and to my utter surprise, when the statement for the month of Feb 02 to Mar 01 2008 was received, the amount of Rs. 942/- was reflected as being payable by me. This clearly reflects the customer services resorted by Barclays Credit Card, firstly, without any consent the insurance was subscribed, to add to the woe, Barclays did not meddle nor co-operated in canceling the policy under the garb of directing the fingers towards the insurance company. Now when the insurance company informed that no amount to be paid, Barclays Credit Cars is asking for payment of Rs. 942/-.

In the entire episode I conclude that my only fault is that I have subscribed to Barclays Credit Card, which was informed to me to be free of charge, but now it appears that the free charge is only for the namesake and charge under the garb of various head is being recovered as has been happening with me.

Further to this, even after writing mails and making complaints, time and again I keep on receiving SMSs on my mobile phone (on an average 7-8 SMSs daily), specifying the customer care number (which never works) and demanding for the payment of Rs.942/-.

Apart from the SMSs I also received calls from Barclays customer care asking for dues in every 2-3 days (tel no.:[protected], [protected] and[protected]. Hence I am being harassed persistently even after making aware the facts and requesting to Barclays.

In view of the above, I once again request you to kindly reverse the undue and unjustifiable amount being charged on my credit card immediately and cancel my credit card, and desist from making any unwarranted SMSs failing which, I shall be constrained to proceed legally against you at appropriate forum, entirely as to cost and consequences upon you, which may please be noted.

Hope that the matter may be resolved at your end and unwarranted situation is averted.

Thanking you,

Yours faithfully,

Ashish Agrawal

I am also facing a problem from barclay bank credit card . Even after closure of the account and payment of all dues, they are sending me statment with some amount, with interest and asking me to clear the due.

I have sent letters, called executives and sent mails, but nothing has happend .

Daily i am getting 6-7 electronic call and 6-7 SMS asking me to clear the dues .This is realy disturbing .

Their customer service executives are only interested in getting the due clear, but not ready to understand the problem . I have sent letters and mails to their head service, but no action ahs been taken so far.

Realy third class practices and processes of this organisation.

I would advice other members to keep yourself out of this Barclay Brand.

Aryan Viswakarma

I also agree with this fact that when i apply for barclays credit card, thier executives informed me that minimum limit u gonna get on gold card that is 50K.I got my gold credit card with the limit of 22K, I called at customer care i raised the credit limit issue but your representative said that i would not able to help you than i asked him to cancel the card and he did the same in go.He din't even try to retian me more over he dint try to help me.and he hang the phone.This kind of [censored]ing customer services Barclay is provind to me.Pls reply if anyone has any issue

Never ever dare to use the Barklay card... All you would get is troubles...I am a manager with American Express Credit card division. I can very well judge the level of service of any credit card company. I own all the major credit cards in India. I must say never use Barklays card that is the most pathetic service you will ever receive.

I have used the Barklays card for the first time and promise never to use again. I recommend you can use any credit cards available in India but never use barklays card...

i agree 1000% to above, i made a shopping of just Rs.800/- & i was waitng for statement to clear my dues. but when i did not receive within one month, i called the customer service & i was told that my due date is over & i need to pay Rs.1600/-now & i was also told that the statement was dropped outside my residence. when i told them that i had never opted for hard copy statement & i had opted for statement through email, i was told that my email address entered by them was not correct,
I tried to explain the entire scenario to their customer relations manager, that 1st of all the statement shoild have been delievered to mail address & not to house, but even if sent courier, my family is available 24x7 at home & u r saying that house is locked, but even house is locked the courier should have returned back to bank instead of dropping outside.
secondly i asked them how can they charge 1600 whereas i have purchased of 800 ? and that too i m just 4 days behind your last due date. i was given answer that there is no answer for that but i have to pay double amount.
3rdly i asked why i was not informed about my billing date, i was told that they had sent sms on mobile & when asked them whether they can show any proof of that in bills, i was told that there is no proof.
finally i requested them that instead of 100% intrest can they reduce it? i was denied for that.
Friends i m very simple guy & i dont know what to do? hence i would request all o[censored] not to go this bank, today i m helpless...

I have paid all the dues in the month of APril. There is no outstanding till date. But Barclay bank sending me bill in the month of June outstanding of Rs.113.00 (Charges of CHEQUE PICK UP FEE).

First of all no bank charging for Cheque Pick Up Fee. IF there is not outstanding amount why should i call the person for Cheque Pick up. That means Barclay Bank giving lots of trouble to people. The bank is very bad. I will file case against the bank if neccesary if they didnot deduct my amount.

Hi,

I am a barclay credit card holder
I havenot received bills properly and they are asking me to pay the bills.
I spoke to their customer care executive But they dont respond back properly by mentioning the complaint number or any other thing.
I am harassed by theese ppl.

hi

I syed Shakir Hussain my ref# [protected] till now i am not getting my credit card

not received my credit card(ref#[protected]

It is more than two months back that all the documents were submitted, Verification done for the same i am not received the card(ref#[protected]) mob-[protected]

Hi,
This is Arun Kumar Arora, i applied a credit card befor last 3 months, but i have not received my credit card yet now, also received many calls from Verification process (Confermation Ok)...but still not received the status...
So kindly expidite for my credit card ...
Personal details :
Name : ARUN KUMAR ARORA
Father's Name : Sh. OM PARKASH ARORA
D.O.B : 23, Nov, 1987
Contact :[protected] ;[protected] ;[protected]M)

Regards;
Arun Kumar Arora
+[protected] ;[protected]

Barclay Credit Card — no customer care telephone line and e mail

My card no 4339 [protected]

I am trying customer care telephone nos. since yesterday and none of telephones are working.

toll free no[protected], [protected] etc...

subsequently i have wrote mail to customer care, no response.

I do not understand, how they will be helping during emergency like loss of card etc..

i will be receiving 100 of calls for new card.

1st maintain existing card holders .

HELL WITH BARCLAY CARD.STATEMENTS NEVER RECEIVED .CHEQUES DROPPED IN BOXES CLEARED AFTER DUE DATES.EVEN IF YOU DEPOSIT 15 DAYS BEFORE DUE DATES.INEREST CHARGES ARE CHARGED WANTONLY.BEING SCREWED SEVERAL TIMES BY BARCLAY BANK I CUT MY CARD INTO PIECES.RBI SHOULD BLACK LIST THIS BANK.POOR CUSTOMER SERTVICE NUMBER IS ALWAYS ENGAGED NO ALTERNATE NUMBERS
WORST SERVICES.BEWARE OF BARCLAYS CARD.DO NOT FALL INTO HOLE BY TAKING BARCLAY CARD.CUSTOMER BEWARE BEWARE

I hold all major credit cards where they give excellent service.
But I find Barclays Card Very very very very pathetic in its service and controls !!!.
Lot of goo[censored]ps at various levels ...Their call centre numbers are always engaged !!!
I feel like writing to Banking Ombudsman many times... I only hope they turn around and give better service in the days to come, else they will not only get new customers but also loose their existing customers...

VERY VERY PATHETIC - BARCLAYS !!

[censored] with Barclays Bank.Great cheats on the earth.I am paying on SMS basis no statements for past three months.Bluff masters
worse than local money lenders.Government should [censored] them royally.Customers should refrain from buying Barclay Bank credit card.if decided to buy please change your mind.Do not fall into the ditch.Poor customers service worst feed back.
BEWARE OF BARCLAY BEWARE OF KNOWN CHOR.

Who is this Barclays Bank from where they come?In tolerable and Very worst service.No statement received till date.Torturing thru SMS.No feed Back.Paid onBasis of SMS stopped using card.still SMS keep coming for payment as no usage of cards after all payments and settlements.Card users Beware do not sccump to Phone calls and cheap offers from Barclays.I have already Lodged a case in consumer readdressal Fourm.RBI should Pull their Pants
BEWARE OF BARCLAY DACOITS and day Light ROBBERS

Hi Guys,

I surely have had millions of problems with one bank who deals with Cerdit cards. I am not revealing their name, however it is not Barclay and i dont have a Barclays card anyways. I do get a lot of calls from Barclay (I am impressed through by Barclay's premier League) but not their credit card after reading all of these comments. Welcome to India - the land of problems, Thank fully it is not government you are dealing with, but a prestigious international corporation. I know many of these prestigious corporations suck great (Better than a Vaccum cleaner) in India as they have stepped in to land to create more problems.

I want to tell you all a story. It may be helpful, i am not sure, but this is what i did for the utterly worst service i was getting from a credit card bank. I have contacted this bank on phone millions of times for various problems, always they are interested in getting their point proved and would not bother about the customer. One day i even wrote an e-mail to Level 2 and damn there was a notification delay sent about retrieval of email from their side. ( I dont know if the email address works no more or they are clogged with emails - which is unlikely)

Crap!!! I thought, i should write to higher authority (Consumer complaints may be, yeah or SOMEBODY BETTER). So i managed to write an Electronic FEEDBACK ( I think i wrote to Investors relations - saying who are the people who are really interested in getting into relationship with your bank, when you dont take care of your customer...) (I really meant it) to the banks HEADQUARTERS location. Thats it next day, lots of work was done as seen through the correspondence mail. Hope you all do the same and make this Land of problems (India) a better place to live. I really do love my country, but it hurts to see people getting cheated in various ways and there is no proper authority to step in to rectify and take care of any of these situations.

REMEMBER, NO MATTER WHAT CUSTOMER IS THE KING.

So try writing to http://www.barclayscustomerrelations.co.uk/ if you have had problems. Be clear, specific, intense and no vulgarity to have the greater effect from headquarters looking over their branches. If this also does not help (Worst case) copy whatever you have written before submitting in the above link (Dont include secure information in email as it can get dangerous) and send an email to the email address contacts listed 1 by 1 in link to contact us page. I am sure somebody will read - as it will be just addressed to them and forward the greviance to correct department to take care of the banks problem in this land filled with problems and corruption.

Regards
Balaji S

I have a barclay credit card. I am very dis appointed to see that Barclay has charged me for cheque pickup fee . I have dropped the cheque in one of the drop box mentioned in the website of barclays. When I called up the customer care for that, the guy named Rahul ( a customer care executive ) promised me the reversal of the same and admitted the bank's fault in the billing . But when I asked him to give a reference number against my complaint, he told that he is unable to do so . Then I wrote email to the customer care stating the problem . They replied that the charges are correct.

That means we have to pay extra to drop the cheques in their drop box !!!

I am not going to pay for the this, that is for sure and also i am going to cancel this card and ending any further relations with the this bank.


Advice to all future credit card users ::: Never use barclays credit card else face the troubles

I strongly beleive that a good customer Service must be provided in any level of a product. But the Barclay Card Service is the only one which takes an exception in all aspects. Till date I am not able to get connected to the Customer Service center. The numbers provided in the Statement & as well as at the back of the card is invalid!!!. Till date I am trying to contact these rethless Bank to dispute a charge but in vain. THIS CARD SUCKS.

its a pathetic experience using barclays credit card.u will get unnecessary late fees .horrible customer care having no manneres to speak .no respone from the customer care regarding late fees.a complaint shd be filed in consumer court against them.they are experts in harassing their customers .

Dear All,

I am facing a terrible problem from Barclays credit card. I have applied for credit card last year in oct.07. Then after 20 days i have received some cals liek verification calls and all that.
Later i received a SMS for request rejection of Credit card.

That was accepted by me. But now i am receiving calls from Barclays collection depasrtments from Mumbai and Delhi office regarding PAYment of card payment.
Payment of that card which has been deleivered to unauthorised person and i am yet not aware of that.
I am really very disturbed due to this. I have not yet received any credit card and Barclays has been issued it in my name to another person.

Its really a very terrible situation.
Dont know what i have to do now.
Please help...

Regards,
Deepak Nama
Call [protected]

http://www.barclayscustomerrelations.co.uk/

This is my email to them:
Hi,
This email is in regard to your letter – which was in reply to my telephonic complains.
Summary of my complains:
1) I received a May’s statement (Statement date: 12th May) showing a debit of 4593 Rs – which was supposed to be paid by 2nd June 2008.
2) I made the payment on 30th may 2008 by cheque. Further while I was at outstation (around 5th June – 8th June), I received an SMS which was asking me to make the payment due, I ignored it since I believed that I had already made the payment & this must be due to automated reminder service.
3) On 12th June when I was back in Mumbai I called-up your customer service line number to check whether you received the payment or not – there I was notified by your phone executive that you somehow received my cheque on 6th June – though my bank statement shows that it was been debited on 5th June.
4) As per the June’s statement (Statement date 12th June) – I was charged for the delay in payment ( Late Payment Fee (Rs. 500) + Interest (Rs.213.11) + Service Charges (Rs. 61.8+ Rs. 26.34)),
5) Prior to this somewhere in mid of May month, I received one letter from you – which stated that the tariff will be changed from “15th June 2008”. I noticed that the ‘Late payment fees’ would be changed from Rs. 300 to Rs. 500 – but as mentioned in the letter this should be effective from 15th June 2008.
6) I called up the customer service to check about the Late payment & made two complains:
• 1st one for the late payment charges - though I made the payment by due date,
• 2nd one for the excess in the ‘Late payment fee’ – of Rs. 500 instead of Rs. 300,
7) For my 1st complain (about Late payment charges) – I was told that there is a hidden condition for the statement due date – which says that for making cheque payment the due date should be considered as 3 days prior to date mentioned in the statement – This was written is very tiny letters behind the statement copy. May I please know why don’t you put a symbol (like ‘* ‘ or ‘#’) just beside the statement date – so that we would be able to identify that there is a condition on that? – I just feel like being cheated by you – I made the payment on time still had to pay the ‘Late payment charges’
8) For the 2nd complain I had made several call - but every time the phone executive mentions that this excess ‘Late payment charges‘ would not be reversed in any condition – These executive are far away from being professional. They didn’t gave proper feedback/justification – They are not able to understand my queries – I had to call them each time to check the status of my complain – They never called me up to reply about my complain & every time when I call, I had to explain them the whole story behind my complain – Just to hear from them that “the charges won’t be revised”. May I know why the hell the excess charges won’t be revised??
9) I have recorded few telephone transcription & Incase If you unable to resolve the above issues – I will make complain to Consumer Forum Department.
The last call I made was on 12th July, as thought I had to explain her the whole story – she acknowledge my concern, but further replied me the same thing - “the charges won’t be revised” – as she got this reply from you “concerned department” – I can guess how much concerned this department must be. I believe that you people are just concerned about money & don’t care a [censored] for the customer service - you can charge and burden your customers, to fill your pockets – but believe me this won’t last too long. I have never seen such a worst service in my whole life!!
I asked her to transfer the call to her supervisor – Mr. Gurpreet Singh – he assured me that he had forwarded another complain for this & will get back to me in another 10 days time. I am not sure that you guys will look into this or will get back to me on this, hence writing this email.
Just to notify you – I have made the whole payment (including the excess late payment charges) – This was debited from my bank account on 1st July*.
*For any delay in getting my “excess late payment” to me – you will need to pay me the same interest charges which you took from me.
Please reply on this – if you wish to.
Sandeep Bhosle.
(A very unsatisfied Barclay customer - & will be an ex-customer in few days)

I agrree. Pathetic service!!!useless rascls they are

I faced same problem.Hopeless service.Ur lucky my friend they have still not issued u a card, try for some other bank, its the most pathetic service i have seen with my ten yr experience with creditcard companies!!!their call center number doesn get thru, so u can imagine ur state i[censored]r card is lost and their cal center number says this number is busy..all the time!!

VERY WORST SERVICE FROM BARCLAY CREDIT CARD

PLEASE HELP ME I AM VERY VERY DISTURBED BY BAR CLAYS CREDIT CARD CUSTOMER SERVICES & COLLECTION PEOPLES ARE DISTURBING ME IN ALL TIME, HARASHMAENTS, TALKING ROUDLY

Hi BARCLAY,

I AM CREDIT CARD HOLDER

I request u too do my reversal late fees & interest charges last 3 month, but you people r not taking care of my account.as i am a good customer to you.You can see my previous records & i won the OCT, NOV, DEC, GIFT OFFER also.Then too your customer services to me is very poor.

I HAVE ONLY ONE OPTION WHERE I CAN PAY MY BILL AMOUNT IS CHEQUE DROP BOX

NO ATM CENTER IN MY CITY
NO BARCLAY BANK IN MY CITY
TOLL FREE CUSTOMER CARE NUMBER IS NOT WORKING
EVEN I TRIED YOUR OTHER CUSTOMER CARE NUMBERS ALSO THEY NOT AT ALL ATTENDING MY CALLS FOR A LONG & I WASTED A LOT OF AMOUNT FOR THAT STD CHARGES
Barclay card bills online IS NOT TIE UP WITH MY BANK ACCOUNT
CASH COLLECTION EXECUTIVES ARE NOT COMING.

SEE THE BELOW OF MY DETAILS OF ACCOUNT WHERE YOUR LATE FEES, TAX & INTEREST RATE R CHARGES TO MY ACCOUNT WHEN I PAID THE CHEQUE ON TIME.

STATEMENT PERIOD - AMOUNT - DUE DATE - LATE FESS & INTEREST - ACTUAL AMOUNT
CHARGES & TAX

1. MAR 12 TO APR 12, 2008 19605.37 2nd MAY ------- 19605.37

* (HERE I PAID CHEQUE ON[protected] TO UR CHEQUE DROOP BOX BEFORE THE DUE DATE)

2. APR 12 TO MAY 12, 2008 4792.03 2nd JUNE 1327.03 3465.OO

(WHEN I PAID THE CHEQUE ON TIME THEN WHY THIS CHARGES)

3. MAY 12 TO JUNE 12, 2008 5371.11 2nd JULY 1906.11 SAME

(AS PER I SPOKE WITH YOUR PAYMENT CUSTOMER CARE OFFICER MR. VIVEK ON[protected] TO REVERSE MY LATE FEES & REVERSE INTEREST,
HE ACCEPTED & UNDERSTAND THIS MATTER & HE TOLD ME TO PAY IMMEDIATELY MIN AMOUNT Rs.240/- BY CHEQUE TO YOUR DROOP BOX, BECAUSE
YOUR CASH COLLECTION EXECUTIVE HAS NOT COME TO COLLECT THAT CASH, SO I DROP CHEQUE IN DROP BOX .AND ALSO HE SAID THAT HE WILL UPDATE
THAT MATTER & HE WILL REVERSE MY PREVIOUS CHARGES & THIS MONTH CHARGES ALSO, ON BELIEVE HIS WORDS I PAID THAT CHEQUE TO YOUR DROOP BOX)

4. JUNE 12 TO JULY 12, 2008 6122.23 IMMEDIATELY 2657.23 SAME



ACTUL AMOUNT - Rs.3465/-
LATE FEES, INTEREST & TAX AMOUNT Rs.2657.23
[protected]----
TOTAL AMOUNT - 6122.23
[protected]----

ACTUAL AMOUNT 3465.00
PAID AMOUNT 240.00
[protected]
ACTUAL TOTAL AMOUNT 3225.00
[protected]

PLEASE TRY TO UNDERSTAND THIS MATTER & DO THE NEEDFUL FOR ME.

I AM READY TO PAY MY ACTUAL AMOUNT Rs.3225/- BUT NOT THIS CHARGES

EVEN I SEND YOU MANY MAILS & ALSO MANY UPDATE THIS ISSUE TO YOUR PAYMANT CUSTOMER CARE EXECUTIVES .

BUT NO USE STILL I AM WAITING FOR YOUR REPLY ONCE YOU REVERSE MY CHARGES SO I CAN PAY MY ACTUAL AMOUNT.

I AM RECIEVING EVERYDAY CALLS FROM YOUR PAYMENT DEPARTMENT THEY HARASHMENT ME, THEY TALK ROUDLY & THIS IS NOT GOOD TO GIVE THIS TYPE OF SERVICES TO YOUR COSTOMERS.THIS FOR YOUR KIND INFORMATION THAT TAKE CARE OF YOUR PAYMENT COLLECTION PEOPLE I HAVE RECORDED ALL THE CONVERSATION WITH YOUR PAYMENT CUSTOMER CARE EXECUTIVE & ONE OF THAT RECORDED MP3 FILE I SEND TO YOU ALSO BUT YOU BARCLAY NO RESPONSE.(SEE THE ATTACHED MP3 FILE)

AS SOON AS POSSIBLE JUST INFORM ME OR MAIL ME THE ACTUAL AMOUNT I HAVE TO PAY WITHOUT LATE FEES, TAX & INTEREST

WAITHING FOR YOUR REPLY



THANKS

REGARDS

B.KISHOR KUMMAR

[protected]

Dear Sir,

I made payment for Barclaycard the amount is 11700.i made payment online by axis bank when I was making payment in third step(on barcaly site) it was showing TRANSACTION DECLINED & Transaction Status failure& amount deduce from my bank amount .so please help me where is this amount .
Sir I confirmed for axis bank (my saving account), they are saying your amount successfully debited from your account .now I am in mental stress, I called to Barclay bank customer care 2-3 times but nobody giving satisfactory answer .I am just asking from customer care what happen in this case (TRANSACTION DECLINED & Transaction Status failure). For me amount is too much .please do need full

Barclay Credit Card — No statement

I am not receiving any statements for my credit card. I had started using the card 4 months back. When I call at Customer Care and ask for manager, they say that there is not Manager Available, Can this happen. Please help.

Barclay Bank Credit Card — credit card

i kamleshwar kumar singh applied for credit card of barclay bank credit card almost 1 month back but till date i did not get any king of notice or intimation from bank so i request u to do the needfull my deatils are as below
kamleshwar kumar singh
22 nov 1974
cell no- [protected]

Barclays bank Credit card — Credit Card Offer Not Serviced

Hi,

I am a resident of Secunderabad and have been holding Barclays Credit Card for almost a year now. In June 08, the company came up with an offer of leisure packages, gifts etc on paying a fee of Rs. 5000/- The amout was debitted on the with July statement and I had duly paid. Post this there is no information from the bank on when they would honor the commitment.

I had called customer service on the first week of September and all to hear that there are lot more who have complained and they have forward to the concerned to have this addressed. No news post this...

Based on the email contact provided inthe statement, I had dropped a mail and got a very prompt reply saying that they have forwarded to the concerned and will hear within 7 days. Initially happy on seeing at least a response, but did realize on my second follow-up that this could be a automated reply with just the name changing.

The bank is keeping customer away of information and looping into situations where you cannot get to the right person or an addresal system. The contact details provided in the statements are not very appropriate and looks like it is just meeting mandatory needs of a credit card statement.

A very poor operational system, I must say; and I look forward to some kind of addressal by way of this post.

Regards
Prakash

barclay bank/ credit card — haven't received card from barclay

dear sir,
i applied for the card long Back through an agent. i recieved verification calls . but i havn't recieved any card yet. nowadays i get offers through sms. very recently i recieved a call from mumbai from the number [protected] asking me if i had made request for upgrading my card to platinum card. when i dont have the basic first card issued from barclay how can i decide about upgrdation. kindly take necessary steps to find out the problem. if the card is circulated by some one else kindly cancel it immediately. the card is not supposed to be issued to anybody esle which is in myname and my pan number (ABNXPT8479Q).MY ALTERNATE MOBILE NUMBER IS [protected]. I STILL HOLD [protected] THROUGH WHICH I GET SMS FROM BARCLAY. if i am engaged you can also dial my residence and talk to mrs gina tomas at +[protected].my email id [protected]@yahoo.com. I HAVNT RECIEVED ANY CARD AS YET. KIDNLY TAKE CARE OF THIS AT THE EARLIEST.

TOMAS K VERGIS

DATE OF BIRTH : 07/01/68
ADDRESS : 1/561, DR FERNANDEZ AVENUE, 2ND MAIN ROAD, SABARI NAGAR EXTN, MUGALIVAKKAM, PORUR, CHENNAI -116.email: [protected]@yahoo.com
AGENTS OFFICE NUMBER THROUGH WHICH I APPLIED [protected] AND MOBILE NUMBER F THE PERSON WHO WAS COMMUNICATING WITH ME WAS :[protected].I AM NOT SURE IF THE AGENT'S NUMBER IS STILL WORKING. I DONT HAVE THE APPLICATION NUMBER

Dear Sir/Mam,

I am holding Barclay Gold Credit Card No.[protected] from last 6 or 7 months. actually u had Credited of amount 5678/- approx of Barclay priority circle without my permission. After receiving my monthly statement i call to customer care and said to him/her that please reverse this. They give me[protected] no. for reverseal but they say no to me for the reversal. than i again call to customer care then they say sir please make a minimum payment. We will definetaly reverse in next month statement but they are wrong actually they also credited interest amount from my Card from last to month. So i am not giving payment because i am not getting reversal of Barclay Priority & interest. i will pay my amount after my all queries reversal. so please solve this queries as fast as possible. if your Collection Department calls me again & again i Have to take action against your Bank.

Thanks & Regards

Anoop Nangia

[protected]

Barclay Credit Card — Pathetic customer service

Hi,

This is with regards to a very bad experience I had with your customer service on 11/11/2008

I’d called up the customer service to see if my previous day’s transaction (online bill payment) went through because I got an error message “Page cannot be displayed”, however the Customer service was in no mood to give me this information, they asked me a lot of verification Questions and only for the reason that I don’t remember my last purchase which was made some 1.5 months back they refused to help me, later I asked for a supervisor called Irfan.. Who was very arrogant, stubborn and didn’t even know what customer service is all about… he wasn’t even ready to listen what I was saying…

For your information – I’ve been calling up Barclay customer service for past 6 to 7 months, No one ever told me that my details are not matching.. Case summary would also say that I called just the previous day and talked to Swapnil (Floor Supervisor) and he confirmed that the details were matching

Irfan also asked me to mail my Ration card with my mother’s maiden name on it to Barclay…. However I had informed the customer service 5 months back the name there is incorrect and I was told that it is corrected

This is also to bring it to your notice that your customer service is sick… and I would like to close my card asap

Barclays bank Credit card — no reply about my email through customer service department

I had applied for barclays credit card approx. month back in New Delhi India. I had handed over the required documents to barclays executive . Also got a barclays apply reference no from bank . I made some e-mails to them for further information and statatus of the card. But till date nothing has been responded so far. I am little bit afraid of my documents submitted to the barclays people and

Barclay Credit Card — Robbing the customers and customer service are helping the robbers

To
The Manager,
Barclaycard
PO Box 11567
Nariman Point
Mumbai-400021

Dear Sir,

Sub: Cancellation of the credit card.

I would like to cancel my credit card because I was mislead by your executives
1) Mr. Kapil Sukla- Customer executive on 01-09-08
2) Mr.Hemanth – Customer executive on 01-10-08
3) Miss. Joe Falins- Floor Manager on 01-10-08.

The issue is as mentioned below:

I swiped my card for Rs.27207/- and due date for the payment was Aug 13th 2008. I dropped a HDFC cheque with no: "178356" for the same amount on Aug 12th2008 as I was using the same cheques for the rest of credit cards. My cheque was rejected saying that it is outstation cheque where I did not face any problem with the other bankers. I was not intimated about the rejected cheque immediately and after 17 days from the due date I got the cancelled cheque from Barclay. After that I got another statement saying due payment immediately for an amount of Rs.34844.44/- out of which interest for Rs.27207.50/- was Rs.2181.94/-.
So immediately called up to customer service where I spoke to Mr. Kapil Sukla who told me that I need not pay the interest and I just have to pay Rs.32663/- only. I even asked him to give the reference number of this corrected figure for Rs.32663/- then he told me that it will be done internally and need not have the reference number or the newly generated statement. After that I made online payment for Rs.32663/- only with the reference number: "MHDF[protected]". I reconfirmed with Mr.Sukla so many times about the same thing. Please check your call recorded on 01-09-08 at about 08.30pm fro your reference.

After that I spoke to Mr.Hemanth and as well as Ms.Joe Falins (Floor Manager) on 01-10-08 as I received another statement showing that I have to the interest Rs.2181.94/- and plus interest on that was Rs.603.29/-. So the sum was Rs.2784.73/-. I spoke to Hemanth and he blamed that Mr.Sukla told to pay the amount Rs.32663/- because Barclay thought that I will not pay the amount totally and will skip to pay the amount. What do you think about the customer? Do you think every one will try to skip to pay the amount or what? I am really disappointed by the service and as well as embarrassed o[censored]sing this kind of nastiest service from you.
Please check the call recorded on 01-10-08 at 8.00pm for your reference.


So I have decided to cancel this kind of service and do not want in the future also. AND NOW THEY ARE TRYING TO THREATEN THE CUSTOMERS THAT THEY ARE GOING TO PUT ME IN THE DEFAULTERS LIST.

It is really a nasty service I have ever used.
Best regards,
Manoj.

Barclay Bank Credit Card — Unnecessary charges on the card and no revert from barclay

Sir,

I am a Barclay Credit card Holder, I would like to bring to your kind notice that i have certain discrepancy on the latest bills which have bee reported to Barclay since June 08. I have been sending mails on alternate days to barclay but no satisfactory revert. I have called Barclay customer care and i they have asked me to just drop a mail. Since then this mail trail is going on with Customer care. The concern has also been sent to Barclay head at E- Mail : [protected]@barclays.com but no revert. I am putting forward the concern and deliberate to resolve this issue ASAP:-

1. In the bills for June, Sep & Oct08, i have been charged late fee and other charges.

2. Even after providing my e-mail ID on 16 June 08 and requesting for E-bills only, i have not received even a single e-bill as on Nov 15, 2008.

3. I request you to please refer to all the calls that i had made on the foll dates for clarification:-
-16 June 08 with Rakesh
-21 July 08 with Rakesh
-8 Aug 08 with Deepa
-15 Nov 08 with Imran (TL)

4. I am looking forward for a waiver of late fee with other charges :-

- Rs 742.25 of bill in June 08. (Late fee 500+service tax 61.80+ debit intrest 160.60 + service tax 19.85)

- Rs 650.25 in my Sep 08 bill. (Late fee 500+service tax 61.80+ debit intrest 78.72 + service tax 9.73)

- Rs 650.25 in my Oct 08 bill. (Late fee 500+service tax 61.80+ debit intrest 100.59 + service tax 12.43)

6. Also please note i have not received the bill for July & August 08.

7. The Bills of Sep & Oct 08 says "Pay Immediately". As soon i received the bill for Sep 08 with this note i have dropped the e-mail with discrepancy but again i received the Oct bill with same late charges.

I tried to contact and resolve this problem but not action seemed to have happened. I have never received any call from barclay or any satisfactory e-mail from Barclay for these discrepancies.

If this is the ways Barclay works then i am sorry but i wish to disconnect my card.

I have already sent the mail to cancel the card but no action happened. Please help me.

Regards
Harpreet

Barclay Bank Credit Card — they are charging me again and again even after paying

Dear Sir,
i had some Rs.811 outstanding for this barclay card in the month of june 2008. and as they have no drop box facility and no online facilty so unable to pay the amount in time and noithing is updated . and no intimation. and they charged me around Rs.2988 during month october'08. and i did pay that in time i.e on 1st of november but cheque got delayed and they agian charged me Rs.793 for late payment fees.

and that also i again paid thorugh icici cheque no-267776 and i drop it in the cheque drop box of noida fater a long struggle to get it.please help me because they are going to charge me again. i am fed up and frusteded being paying unnecessarily.

please help me and take action aganist this bank.even customer care is very bad and they have no information at all.they simply pick up fone and disconnect.

i kindly request you to take action against this barclay card services, india.

Thanks & Regards
Pradipta Sahu

Dear sir/Madam,

I have a barclay credit card [protected] . I am facing a terrible problem from Barclays credit card. I have paid all the dues account clear and paid 23000.00( Twenty three thousand only). But they sent a statment in which they deposited 13000.00 and shows 10, 000.00 balance and other charges but There is no outstanding that date.but call several times but their caller are not intersted in solving the problem just ask to clear the due, on their request I again deposited 1680/- to solve the problem but till date no one is intersted in soloving the problems and ask to deposieted the amount are it is bank or dacoit we can not under stand.
I have used the Barklays card for the first time and promise never to use again. I recommend you can use any credit cards available in India but never use barklays card...

Barclay Bank Credit Card — Barklays prioroty sales-fraud

No need to any thing about barklays prayority circle

I am the one who got cheated by the barkalays prioroty circle

I had file a complaint but received a reply which everybody has received

Therefore time had come to be united and file a complaint to RBI to cancle the liscen of Braklays priority circle because i think its apredetermind plan
emai to me i[censored] also facing same probelm

sir. i was using barclay card very sucsesfully bu afte some time o[censored]se i srarted getting call frm the bank about veriouse of schemis and i use to denai all the times one day again i gottha call frm bank in regard of protity cyrcle scheme i agree to the scheme but after knowing frm my frndes i found it is not werth so i did not eccpect the vocher send by tge bank n also the gift they have sent i have asked so many times to rverce the prority cyrcle chargis to me same is not been done till today and i am getting bil fr payment which ia not understood eccepet this prority cyrcle payment i have nothing to give to ur bank so kindlly do the need full n obliged me.my card no is .[protected].i have spoken to cutomer care on6/12/08to mis rajeshari at 4/325pm iwas assured by her fr reversal the amount n cenclled the prority cyrcle of my credit cared kindlly dothe need full otherwise i was cumpale to go to consumer sell fr mentally harasment.

thanking you
yours faithfully
rajeev nanda

They recently cut my credit limit by 25%
I have never been late, always paid over the amount, and never went over my limit.
They tell me it was based on a Trans Union credit report they looked at.
I looked at my transunion report also, always pays on time, never late.

Calls to "customer service" were a waste of time

I HAVE NEVER EVER RECEIVE ANY STATEMENT OF MY CREDIT CARD AND UR RECOVERYING GUY ALWAYS COME FOR PAYMENT WITH LATE FEES.
WHAT IS THIS WHY SHOULD I PAY?TELL ME?

Barclay Credit Card — regarding payment issue

For your kind information i alredy send my outstanding total amount 9296.68 Rs dated 03/09/08 to barcleay before due date 08/09/08. By ICICI Cheque No 110296
My Barcleay Credit card no [protected]

if the barcley recive the total amount so why i am recives some SMS regarding payment.
for your information i am not paying any singal one Rs to Barcleay
Kindly close my credit card

Regards
MANISH KETHORIYA
[protected]

I am totally disapointed with the service I received from the Customer service department for Barclay credit card, On phoning on a number of occasions and trying to make a payment to my credit card from my debit card I was passed to over 6 different people not to mention being transferred to the automated service and then transferred back to someone because it had failed. I have the same problem every single month. I think this is a discrcase and would urge anyone thinking of opening a Barclay credit card to think twice as its more hastl than its worth.

Barclays bank Credit card — regarding Barclays Bank services

To,

Sir/ Madam, whom soever it may concern

With due respect i bring to your kind information that i am a Gold Barclaycard holder with card No.-[protected] and my name is Mohd samsad.

After doing all complains more than 100 times with your useless customer care executives regarding the updation of my new address, i did not receive any positive response for the updation of my address and so i am not receiving my monthly statement from last 5 months.

Second thing regarding payment pick up from your executive, i received calls not less than 100 times from your customer care for the due payment and everyday 10 different persons are calling me daily and they are sending their executive to my given address with time ( 12 noon to 2 pm) for the payment pick up but nobody has come to my given address for the payment and not even single calls from the payment pick up executives.

So what i mean to say either you people are trained to harras your customers or nobody wants to join your calls centre executive with such a useless person bank. or your executive dont bother to work with barclays bank.

Third thing after long waiting for your executives, when nobodies bother to come then ultimately i droped the cheque of Rs 2660 from icici bank ( chque No. 327183, dated 20 jan.2009 ) in Hamilton Complex skypak box, mangalore on 19th jan.2009.

But till now today is 1st feb.2009, i dont know whether anybody picked up the cheque or not from the skypak box. because still your person are calling me again and again for the payment. though i given the full details of cheque. so either you people are not updating the details given by your customers in your system or dont have enough system with such a London based Barclays bank for any customer queries updations.

So now finally i decided to put complain and FIR regarding the treaments done by Barclays bank and their customer care executives.

Regards
Mohd Samsad
Mangalore

Barclay Bank Credit Card — Fraud calls

Hello Respected sir,

Somebody has called me today 26/02/09 and ask me that you have confirmed ICICI lombard insurance policy and I am verifying you that I can debit amount in your card or not? I told him few time that I did not receive any call from ICICI lombard insurance company and I did not apply however he told me that you have applied that's why I receive information from Delhi.

But I know somebody received my contact information and making call me again and again his Phone # is: [protected].

Can you please resolve this issue?

Thanks,
Ronak

Definitely Barclay credit card is the worst one

I completely agree with people who had a bad experience with barclays. I was using barclays credit card and inspite of me paying the bills on time they added interest of Rs 1200 on my bill passing a comment late payment. Sometime back I had to cancel barclays credit card as one of my friends missused my card. I called the customer service requesting them to send me a new card. The representatives of barclays keeps lying with pathetic english that they will send a new card but it has been more than 8 months that I havenot got the card and finally before I could cancel my card I paid an extra bill of Rs 50 and I never got that back. Can any bank beat that experience. Stay away from Barclays !!!

Cheating and Fraud by Barclays Bank.

Ref Credit Card no: [protected].

Dear Sir,

This is to inform you that I am the Credit Card Holder of Barclay Bank, they have not sent the statement for last 01 year inspite of several request only because of raise the late payment fees, service charges etc. Thats why the amount will be high . But suddenly they have hired a Goonda named as Mr. Walia from Delhi and asking for full amount immediately . How can I make the payment immediately? and threatening and torturing me over mobile Phone and land line phone. Not only that He has told me that I will kill your family. What is this ??? My purchase amount most probably for Rs.8000/- to 9000/- approximately. He is disturbing my Employer also., that wil effect in my service. I am a very middleclass family. I am agree to pay the minimum amount due in monthly basis.I am asking for statement But he is denied to give me the satement.Continiously he is telling me to make the payment otherwise they will attack me with our team. Please help me from Goonda of barclay bank. Only because of raising late payment fees and service charges and to raise the higher bill, the they have made this type of incident.

Manas Ray Chaudhury
[protected]@yahoo

Cheating and Fraud by Barclays Bank.

Ref Credit Card no: [protected].

Dear Sir,

This is to inform you that I am the Credit Card Holder of Barclay Bank, they have not sent the statement for last 01 year inspite of several request only because of raise the late payment fees, service charges etc. Thats why the amount will be high . But suddenly they have hired a Goonda named as Mr. Walia from Delhi and asking for full amount immediately . How can I make the payment immediately? and threatening and torturing me over mobile Phone and land line phone. Not only that He has told me that I will kill your family. What is this ??? My purchase amount most probably for Rs.8000/- to 9000/- approximately. He is disturbing my Employer also., that wil effect in my service. I am a very middleclass family. I am agree to pay the minimum amount due in monthly basis.I am asking for statement But he is denied to give me the satement.Continiously he is telling me to make the payment otherwise they will attack me with their team. Please help me from Goonda of barclay bank. Only because of raising late payment fees and service charges and to raise the higher bill, the they have made this type of incident.

Manas Ray Chaudhury
[protected]@yahoo.com

Threatening and Torturing over phone by Barclays Bankthrough Goonda

Ref Credit Card no: [protected].

Dear Sir,

This is to inform you that I am the Credit Card Holder of Barclay Bank, they have not sent the statement for last 01 year inspite of several request only because of raise the late payment fees, service charges etc. That’s why the amount will be high . But suddenly they have hired a Goonda named as Mr. Walia from Delhi and asking for full amount immediately . How can I make the payment immediately? and threatening and torturing me over mobile Phone and land line phone. Not only that He has told me that I will kill your family. What is this ???. Bank cannot do this legally this type of harassment. My purchase amount most probably for Rs.8000/- to 9000/- approximately. He is disturbing my Employer also., that will effect in my service. I am a very middleclass family. I am agree to pay the minimum amount due in monthly basis. I am asking for statement But he is denied to give me the statement .Continuously he is telling me to make the payment otherwise they will attack me with their team. Please help me from Goonda of barclay bank. Only because of raising late payment fees and service charges and to raise the higher bill, the they have made this type of incident. I am 100% agree to pay the minimum amount due against my total outstanding. Gradually I will pay the amount to Bank., but not at a time. Please avoid Goonda which has veen hired by Barclay bank that is completely illegal.

Manas Ray Chaudhury
[protected]@yahoo.com

We have tried to your toll free no. [protected], after two rings it disconnect it self. Your other no 60004444 is not working and it comes like (pls. check the number you have dailed).

Dear Sir,
I will be extremely grateful to you if you could provide me name and complete E-Mail address of Chairman, Barclays Bank, London.
With best regards,
Yours truely,
Vijay Kumar Arora

BARCLAY BANK CARD MAKES YOUR LIFE HELLLLLLL, , , WITH THE MOST UNEDUCATED STAF. I HAVE A BARCLAY CARD & WANT TO SURRENDER IT BUT EVERY TIME A NEW EXECUTIVE COMES UP TO ME WITH A NEW VALUE FOR SETTLEMENT & THE WORST PART THEY ARE NOT EVEN WORT TALKING AS THEY USE SUCH AN INDECENT LANGUAGE, , , THEY ARE JUST GIVEN SALARY FOR HARESSING PEOPLE... HAVE U EVER HEARD A SERVICE PROVIDED SAYING THEIR CUSTOMER MAM APKO AKAL NAHI HAI, , , AP SETTELMENT KE PAISE KUY NAHI DE RAHE, , CANT BELIVE IT BUT ITS TRUE, , , WORST BANK WITH A FULL OF PEOPLE. CAN SOMEBODY PLZ HELP ME IN GETTING MY CARD SETTLED, I CANT TALK TO THOSE SICK STAFF

Barclay Cards — Bills

helo
helo
helo
helo

any body there?

can u see dis



i have received not recived Barclay card bills from last three months, the bank send 2 me da bills but u r not delivered me.
the bankers giving da pod number AWB [protected] what is with that pod number? u r not interested
in the service plz shutdown the company.

if you are working sincerely contact me on

mobile [protected]
mail [protected]@yahoo.co.in

Y.V.Prasad
Dtata Soft Technologyes
Visakhapatnam-17

BARCLYS BANK — settlement closure barclays

DEAR SIR

I HAVE SETTLEMENT BARCLAYS BANK MY PERSONAL LOAN ACCT. NO.[protected], BUT STILL NOT WITHDRAW MY NAME FOR CIBIL, I HAVE SO MANY PROBLEM OTHER BANK GETING NEW LOAN PLS HELP ME

RGDS
DHARAMCHAND
[protected]

I have a similar case where they claim that my cheque is bounced due to out of date. I am not sure how it had happened as I am making my crdeit card payments for other cards in similar fashion.
They are seriously looting the customers and making calls and sms each day to make the life miserable.

I do not think they will be able to make a business in this fashion.

i have not any credit card of barclys bank.but i receved so many calls from your bank for the dues of credit cards. i have not any credit cads and any loan on barclys bank. please don, t bother me .

This with the Credit card Payment issues of my Card no : [protected].

As there was a outstanding of 22, 000 and change in my credit card which is mentioned above which I was having some discrepancy and requested for clarification to the payment department in Chennai. One of your executive advised me to Pay Rs.22, 500 to settle the payment and close down the account. As per the advice of your bank executive I paid the amount of Rs. 22, 500 as on 14th March. I was expecting a final settlement letter saying all the credit is cleared which was advised by you execute who have called me.

Fortunately after 5 months time I got a call from Your Chennai branch saying I need to pay 5, 400 change as a outstanding. Which was really shocking. As there is no near by branch in Bangalore or I need to relay on your executive who are misguiding me to get the payments.

I would like to request to wave of the extra charges and send me the final settlement letter which is a reasonable amount. As its not my fault and I have no communication from the back for last 5 months and said by your executive that it the fault from the Mumbai branch.

Barclay Bank Credit Card — No statement generation process

I had used my credit card for 15 K in June 09. I repaid the amount by 2 transaction. 10 k was paid on 24th June and 5 K was paid on 30th june. Due date being 26th June. I haven't received any statement from 5th July thats being my statement generation date. Even on 5th Aug, 5th Sept the statement was not sent, hence i assumed that i didnt have any accountability to repay any thing.
Now, on Oct 15th I received a statement with date 5th Oct saing i need to pay Rs 299.17. When I called the customer care, they said thats the debit interest till the statement generation period(till 5th Oct). When I asked why it was not informed on 5th July. They don't have an answer except - sorry, it was a fault from our side. I received a complaint to revise it via no CAS 2562580, but yesterday when i called them to see the status they said again the same story, fault from bank's side and they wanted me to pay it. I have a due date of 26th Oct. They raised a new complaint after i spoke to their supervisor on floor, and she gave me new CAS no and asked to wait for 4 working days. I don't want to pay for bank's mistake of not generating my statement on time. Please advice how to deal with this. The supervisor claims she doesn't even have my correct address on their system even though i had received their 5th Oct generated statement at the said address.

Barclays Credit Card — 3rd class credit card company

barclay credit card is 3rd class credit card company i have barclay card from 2007 i have got lot of problem from these barclay credit card company . there collection department don,t have sense how to talk with there customer, there language is like 3rd class categorize , barclaycard they r fooling there customer while giving wrong information about there card service, government must black list barclay bank in india .

Barclay Bank Credit Card — Unfair bill raised against my credit card no.4339 481999685700

Dear Sir,
Barclay Bank have raised bill of Rs.6741.60 on dated Dec 12, 2008 against Barclay priority
Circle Plan but I have never applied and accepted of this plan, they never told me terms and conditions and member ship fees of Rs 6741.60 and after getting this statement I have given
cancellation requests of this plan many times.
They generated the bill of this plan on dated Dec 12,2008 of Rs 6741.60 . As soon as
I got this bill I requested them many times to cancel this plan and revert this bill because of
earlier also I was not intersted in this plan. Why barcaly executives are forcing me to accept
this plan.
In this statement of 10 Aug 2009 they have deducted Rs 6741.60( BPC Fees with service
tax) but they have not deducted the whole amount of bill i.e 11820.20, which was made on the basis of Rs 6741.60(BPC Plan) and I have never used their credit card and they are giving threat to register the case inCIBIL for the amount which I have never taken and never used their card. I have requested so many times for cancellation of credit card also but they are raising bill with interest and penalities again and again. Kindly help me to get rid of this unfair bill and cancellation of credit card also.
Thanks,
Ashok Kumar.
Credit Card No.[protected]
Mobile No. [protected]

Hi,

It has been quite a number of times I have tried contacting the customer care over the telephone to cancel my credit card, but to my surprise has not been entertained by any of your executives.

Request you to take this as a high priority and take this issue to closure as I dont want to take this to higher level of escalation, but if this continues I am not left with other options.

Name: Sumit Deb
Card No: [protected]
Reason : Already lost my card and blocked it and do not want to use it anymore.
Address: H.No. 28, 2nd floor
Maruthi Nilaya, A.T. Layout,
Nagashettihalli, RMV 2nd stage,
Bangalore-560094

Regards
Sumit Deb
Contact No-[protected]


Note:- This mail is also sent to [protected]@barclays.com

I'm in an on going dispute with these . They won't provide proof that I received a purchase I made online (product was a joke - returned and merchant wouldn't refund charges). I did a charge back for the item in April of 09, received a credit for two months then they found in favor of the merchant without providing me proof as to why. I'm at the point I have to take them to court now because I have three collection agencies calling me. I've complained to the attorney general, FCC and FDIC and these clowns continue to up my late charges and interested (even though I called and refused the last rate hike and they sent me a letter showing that I had closed my account - DUH). If you truly want no protection and want your 800 credit score hosed - go for it :)

I have a problem of double billing where they have charged for the same transaction twice. In spite of sending confirmation from the big bazar and their banker Axis bank, their call center is not aware of the progress in the matter. Moreover they have only given a box no. for posting letters when it is difficult to prove of despatch and courier confirmation. E-mail replies are lacking substance.

Yup you are Barclays is pure , they are money grabbing , my suggestion would be not to go with these . I ha a credit card with them, those [censored]s kept charging me additional money for nothing and i didnt even know. I used my credit card and it was less than the limit they had allowed me. Suddenly they reduced my credit limit & started charging me overlimit fee. They are thieves. Saty away from barclays.

shaid paracha

Barclays Credit Card — Getting SMS In Spite of NOT being Barclays Card holder

I am not a Barclays Visa Card Holder but still i am getting regular SMS mentioning that I am valid Card Holder.It is Strange.I have also inform them for that six months back still i am getting SMS.I have never received any Barclays Card.Pl look in to the matter.Is it possible that some one is using Card issued in my name ! pl. verify.

Barclays Bank — Billing Problem

Dear sir ,

I was used Barclays Credit Card & I have a more problem with Barclays Bank kindly solve my problem here I am enclosing Priviouse I send the mail to Barclays and I have full evidence thats if it is not my problem.

Encl:

" Dear Sir, Wednesday, July 09, 2008 8:09 PM


Sub: For Bill payment - Reg.

Ref: [protected]


I was used Barclays Credit Card past 7 months, and I make the payment is full amount and verify my begining stage. Because my bill was received in proper period.

But the march 2008 bill I could not received in time. So, I make a call on 01/04/2007 to your customer serivce and I request send me bill immediately. but I receive the bill only 02/04/2008 it was next day of my due date and again I received another same bill in
after 4 days. So, I don't make any payement because it was a courier Mistake. When I received the april Month bill in proper time and make late payment fees interest and etc., so I am again talk with your customer care officer he was not resposible for me and
I make request to kinldy revert the additional charge. But he said sorry we are not responsible for this compliant. So, I told him to I will pay the which ever amount used by me that only I pay you other amount I not intersted to pay for you. And May month bill I make only which amount was used by me that amount only I Paid. Now my bill was only
the late fee and interst charges and service tax.

Kinldy revert the amount for my use to future the Card. Other wise I am not interested to continuing the card. Kindly Close the Account.


Do the needful and oblige

Thanking you

With Regards,

V.Paramaguru"

But Barclays was close my card in july month of 2008 but the bill amount was generated every month and made a non payment charges, interest tax etc., finally I received near by abov 20,000/- . It is not my default in mean time my name was host in cibil.
I request you sir kindly solve my problem and save me. my email id is [protected]@yahoo.com


Thaking you
yours faithfully

(v.paramaguru)

I am santhosh kumar from chennai...iam asking my whole payement to ecs or emi payment but they doing...iam requesting this from jan2009 but till now it is not done...[protected]

Beware of their foreign transaction procedure. I called them to advise of a large charge from France coming in two days. I was told a note would be put on my account so it would go through. Of course it was denied, wondered why I had bothered, knew it would happen. They send me an email to approve the transaction. I respond immediately and it take two days for the transaction to be processed. Of course the exchange rate went against me in the two days, costing me another $50. DO NOT EVER EVER use this card for foreign transactions, there many more out there that are much better and have NO transactions fees as well.

I'm only giving it a "1" rating so you know that today's date, 09-16-13, was THE day I was getting ready to call LL Bean Barclay Visa to cancel my card of over 30 yrs. Love LLBean jeans and some other things, and the free shipping, BUT Barclay's shocking lack of knowledgeable tech staff (all are nice enough), caused me to waste over 5 months of phone calls, resets, over and over, as NO one at Barclay could figure out that the reason I could not access my account online, as I had succesfully before the changeover. It all infuriated me so much, I was willing to start paying shipping----way to much $$ for sending and returning---it's all been free.

Then, a wonderful woman in support Finally told me I had to install Google Chrome to make it work. DUH, NO one else could figure that out? I have Windows XP and no other online account of ours requires a customer to know that. FIVE MONTHS of montly phone calls, and each time up to 30-45 mins of waste as they reset user, pw, I'd get in, and Wham... next month, NO way would it work.

Today it took me, still 20 mins to figure it out, as my pw reset would not work, but the security questions finally showed up after I ch anged it once again, and retried later, and it worked. A door finally opened.

I wrote angry letters to LL Bean and Barclay about canceling if this was going to continue, and today, it finally worked with the Chrome download from before. I received NO response from either, and in fact, lots of other customers have complained since the change to Barclays.

One female tech support after hours of monthly calls, sat with me for one hour helping me finally make it work. I commended her And her boss, so they know they need some more training. man oh man... this stuff exhausts and exasperates me!

I have got a phone call today, 10th Paril 2008, from Barclays promising me to deliver the card within 7 days.

Barclays Bank — Mentally harassing

Barclays bank people are calling continiously for credit card payment even i do not have any credit card of barclays bank, many time i have informed them but still call are comming.

Hi.. Barclays has reversed the "Insurance Policiy" charges on my credit card. However, they have still not reversed service taxes and late fines incurred on the basic amout.
FYI, Barclays card's Customer care number is: [protected]. I am not sure how long this number will work..since they want to evade customers.

Hi.. I Want to surrender my Barclays Credit card as soon as possible, It has been three days I am trying to talk with customer support, but could not do. Because This Big ( Multinational) Barclays Bank has only one Customer care number that never works ([protected]). They do not even have the budget or can not afford two three phone line for customer. If you can not talk to them in Emergency that what is the significance to have credit card. Also they do not have sufficient ATM and Drop Boxes.
Shame on them!

sir,
sir i am suffering very big problem. i need your help, i aply for a personal loan in your bank agent mr. sujit . he took 5000 thousend rs. advance & my all loan related documents and he give me his mobile number but naw his mobile not rechebel . so i need your help to return my money

my number. 66519000


yours faithfully
santosh s chavan

Barclays Bank — Harassed by Barclays Bank

Hi,

I am being harassed by Barclays Bank everyday. They call me on my landline everyday 3-4 times asking me about the due payment. They are looking for some one else, I dont even have a Barclays Bank Card or dont use any of their service.
I have been receiving their calls for the last 2 months and they keep calling me asking for the same person who does not exist & i have told them many times there is no one by the name of the person that they are looking out for.

Your suggestions will be appreciated..Do i lodge a police complaint or do i file a case in the Consumer court please suggest ??

i have an account in barclays bank my ac no. is[protected] i diposited 3 cheque on 3 oct 2009 of which only 2 cheques have been cleared & i still dont have the status of the third cheque. The customer care departments is worthless & only a dummy that does not do anything. They dont have any knowledge of dealing with a customer. I am totally harassed with their attitude and working technique. I already have compliant many times in the bank but it is just wastage of time.Now left with no other choice i want to lodge case against them & claim of worth Rs. 1000000. I am providing u my contact no.:-[protected]

Barclays Bank — Unwanted calls

I am getting the unwanted calls from barclay's bank regularly regarding business loans etc from Phone number 32665758 and [protected] into my number which is [protected] which is already registered in Do not Call registry but I thinks all this Do not call registry is of no use because the calls are not stopped. they are really harassing peoples.

Barclay Bank Credit Card — charged unwanted membership fee

In the month of July, 2008 received a call for joining Priority circle membership. In August received statement of accounts on credit card Rs.5000/- charged as membership fee. Efforts to make telephonic contacts for cancellation of membership and reversal of charged amount failed on account of no response from other side.Therefore, e-mail sent on August, 25. Refused to do so being a delayed request. Written communication yeilded delayed response. The bank Executive responded on 9th Feb.09 to return the gifts received on 13-12-09 for processing reversal. A trolley bag costing Rs.149/- received as a gift from the bank was returned to the bank vide DTDC Courier on 23-2-09 by incurring charges of Rs.200/-.The bank Executive responded on 26th Feb.09 that request cannot be granted as gift has already been despatched. I have not avaialed any benefits of priority circle membership.Forced upon me and I have been requesting to the bank since August 2008 for cancellation of membership and reversal of membership charges. Rs.5, 618. please do the needful.

Dear sir I have sent your barclay card to you thorough Trackon couriers pvt ltd on dated 18/07/09 in ten pcs. kindly acknowledge the same and oblige. regards, hari krishan. Card no([protected])

SIR,

KINDLY I NEED A COMPLETE EXPLANATION OF BARCLAY PRIORITY CIRCLE MEMBERSHIP, MAIL ME ITS BENEFITS AND DISADVANTAGES

PLEASE
ANISH

TERMS AND CONDITIONS – BARCLAYCARD PRIORITY CIRCLE
1. Barclays Bank PLC (hereinafter referred to as the “Bank” offers to its existing customers, who
have been granted a Barclaycard (hereinafter referred to as “Barclaycardholder”) a “Barclaycard
Priority Circle” facility (hereinafter collectively referred to as “The Program”) upon fulfillment of
such terms and conditions, including the terms and conditions contained herein below, read
along with terms of the Barclaycardholder Agreement and such other terms and conditions that
the Bank may deem appropriate in its sole discretion.
2. The Program offers the Barclaycardholder each of the following services (collectively referred to
as Facilities” and individually as “Facility”).

Barclaycard Priority Circle Offers: Special value offers on travel, shopping, dining, utility
bills, fuels etc to help Barclaycardholder(s) get the best value from their purchases.
This Program is subject to fulfillment of the following conditions by the Barclaycardholder(s):
a. Amount of Charges payable shall be intimated to the Barclaycardholder(s) in the
monthly Credit Card statement sent to the Barclaycardholder(s).
b. The participation of Cardholder(s) in the Program is voluntary and if a Cardholder(s)
chooses not to participate in the Program, then he/she shall inform/intimate the Bank in this
regard within 21 days from the date of the amount has been debited to his card account, in the
manner as indicated by the Bank at its sole discretion from time to time. In the event, a
Cardholder(s) decides not to become member of the Program and has communicated the same
to Bank within the 21 days mentioned above, then the Bank shall reverse such charges received
from the Cardholder(s) provided that the Cardholder has not availed any benefit of the
programme.
c. Subject to terms of 2 b above, If a Barclaycardholder decides to withdraw from the
Program, then he/she shall intimate the Bank of the same. Upon withdrawal from the Program,
all Charges pertaining to the Program, borne by Barclaycardholder, shall be reversed.
d. Once the participation of Barclaycardholder(s) in the Program is confirmed and/or the
Barclaycardholder(s) has not indicated withdrawal and/or request for not availing the Program,
the Bank is authorized to charge for the Program till cancellation/ termination of the Program for
any reason whatsoever or maturity thereof, whichever is earlier. In this regard Bank shall debit
the Barclaycardholder’s Credit Card account with an amount equivalent to the fees connected
with the program or incidental thereto, including for any period during which the
Barclaycardholder has the option to withdraw from the Program.
e. The Program may be availed by the Barclaycardholder(s) by providing the Bank with a
list of information required by the Bank.
3. The Bank may provide to such Barclaycardholder(s) who avail the Facilities under the Program,
lifestyle offers and gifts. Further, the Bank is neither responsible nor is liable towards the quality of
goods/ services offered as gifts, any defect or deficiency therein, the Bank shall not entertain any
claim in respect of or arising out of non-use or use of, the said products/services/gifts. The
pictures/description of the prizes shown in the mailers/ communication sent to the
Barclaycardholder(s) are representative only and the prizes are subject to availability from the
respective suppliers and may be suitably replaced in case of non-availability from the respective
suppliers, by Bank at its sole and absolute discretion. The offers/ gifts are non-transferable and
cannot be encashed.
4. The term(s) and condition(s) contained herein shall be read in conjunction with the scope of
cover/terms and conditions contained in the Program. However, the terms and conditions
contained in the Program shall modify or supersede the terms and conditions contained herein.
In addition to the above, it is further clarified that the Bank shall alert the respective
Barclaycardholder(s) through media such as e-mail and/or SMS, etc. The Bank shall at no point
of time be obligated and/or held liable in any manner whatsoever, especially on account of fault
in the service of designated 3rd parties and/or service providers which may include non-delivery
of SMS, over-quota e-mail account, network disruption, claims on account of gifts receivable,
etc. Any claims seeking reversal and/or charge-back of the amount paid to the Bank under the
Program for any reason whatsoever including upon the occurrence of the aforesaid events,
made by the Barclaycardholder(s) will not be entertained by the Bank under any circumstances.
5. The obligations of the parties recorded herein shall be subject to usual force majeure conditions.
6. The usage of the Program shall be strictly in accordance with applicable law, including any
amendment, modification or re-enactment thereof.
7. The Bank reserves the right to refuse, revoke and/or discontinue the Facilities under the Program
to any Barclaycardholder(s) without having to cite any reason and/or any other obligation
whatsoever towards the Barclaycardholder(s). Further, for the provisions of the Facilities, the
Barclaycardholder(s) may be contacted by the Bank and/or its associates, designated 3rd parties,
through various medium, including but not limited to e-mails, SMS, monthly statements, etc. It is
further clarified that the acceptance of providing the Facilities by the Bank is not a conclusive
obligation as the designated 3rd parties and/or service providers may further choose to reject the
request of the Barclaycardholder. In such an event, the Bank shall communicate the
aforementioned to the Barclaycardholder without having to cite any reason and/or any other
obligation whatsoever.
8. The Bank reserves the right at any time and without prior notice to add, alter, modify, change or
vary all or any Terms and Conditions, including the interest charges.
9. Nothing contained herein amounts to a commitment by the Bank to conduct further, similar or
any other scheme. Further nothing herein shall in any manner hold the Bank responsible or liable
towards the quality of service/ products and/or satisfaction of Barclaycardholder(s) especially in
the event wherein the aforesaid services/products are not provided directly by the Bank.
10. The Barclaycardholder(s) shall not hold the Bank responsible for or liable for any action, claims,
demands, losses, damages, cost, charges and expenses which the Barclaycardholder(s) may
suffer, sustain or incur by means including but not limited to revocation, non-sanctioning or
cancellation of this Program, non-delivery of gifts, etc.
11. Any taxes or liabilities or charges payable to the Government or any other authority or body
which may arise or accrue to a Barclaycardholder for availing the Facilities under Program or the
gifts received from Contests or services incidental to or connected with the Program shall be
borne directly by Barclaycardholder or billed to the account of the Barclaycardholder.
12. All complaints, related to Travel & Companion offers, shall be addressed directly to PLAT5 at
Heritage Holidays Pvt Limited, c/o Plat 5 Consultancy Pvt ltd. F 138 First Floor, Rajouri Garden,
Main Mkt, New Delhi, 110027. And all other general complaints (other than travel offer or
Companion offer) can be addressed to Bank at Barclaycard helpline: 60004444 Or email us at
[protected]@barclaycard.in
13. All disputes, if any, arising out or in connection with or as a result or the scheme or otherwise
relating hereto shall be subject to the exclusive jurisdiction of the competent courts/tribunals in
Delhi only, irrespective whether courts/tribunals in other areas have concurrent or similar
jurisdiction.
ADDITIONAL TERMS AND CONDITIONS – TRAVEL
1. Barclays PLC (the "Bank") in association with the PLAT5 CONSULTANCY PVT. LTD.
offers to its existing Cardholders, holding a valid Bank Credit Card (hereinafter referred to
as "Cardholder") the Club vacation Offer ("Offer"). Under the Offer the eligible Cardholders
shall be entitled to avail the facility of Two Nights & Three Days holiday package
("Package") upon fulfillment of the terms and conditions contained herein. The terms
indicated here in are at all times to be read along with terms of the Cardholder Agreement
governing the usage of the Card issued by the Bank to the Cardholder and is valid and
subsisting during the Program Period and such other terms and conditions that the Bank
may deem appropriate in its sole discretion from time to time.
2. The Cardholder is entitled to avail the Offer upon fulfillment of the eligibility
criteria ("Eligibility") that may include the membership to Barclaycard Priority Circle & other
fee programs, new acquisition of the Bank Credit Card or purchases to the extent
designated by the Bank or such other criteria indicated by the Bank in its sole discretion.
Once the aforesaid requirements are met by the Cardholders, the Bank shall send the
Booking Voucher (hereinafter "Voucher") to the eligible Cardholders. In addition to the
aforesaid Eligibility Fee, the Cardholders can avail the Offer only when he/she also pays the
handling fee of Rs.250 along with the filled-up Voucher applicable towards the Offer
(hereinafter "Handling Fee") and the realization thereof by PLAT5 CONSULTANCY PVT.
LTD.
3. The Bank in its sole discretion shall ascertain the Eligibility of the Cardholder strictly
within the period starting from Dec 10th, 2007 (Promotion Period). The Bank shall dispatch
the Voucher for availing the Offer to the Cardholder, on attaining Eligibility during the
Promotion Period. The package under the offer would be valid only for 8 months from the
date of dispatch of the voucher by the bank to the eligible cardholders.
4. All Package(s) offered to the eligible Cardholders under the Offer shall be for a
double-bedded accommodation on twin-sharing basis for period of 2 nights and 3 days
which may be used only by a couple, at any one of the resorts/ hotels listed with PLAT5
CONSULTANCY PVT. LTD. and made available to you along with the welcome letter. It is
clarified that the Package(s) are based on the standard 'European Plan' and no other
amenities such as break fast are included.
5. The Cardholders who are desirous to avail the Offer shall duly fill the Voucher as
per the instructions and dispatch the same at the address stated therein along with the
Handling Fee. The dispatching of the Voucher to PLAT5 CONSULTANCY PVT. LTD. and
receipt thereof by PLAT5 CONSULTANCY PVT. LTD. should not be later than the specific
validity date (Dispatch Period/Application Period) of the said Voucher(s) which shall be
depicted (for the reference and the compliance by the Cardholders) on the respective
Voucher(s) sent to them. The Cardholder shall ensure that his/her choice of proposed date
of booking shall be strictly within the Validity Period applicable to the said Voucher and that
there is an advance notice of at least 30 days from the date of booking requested for the
Package and the receipt of the completed Voucher by PLAT5 CONSULTANCY PVT. LTD.
(Notice Period).
6. The Applying period for the Club vacation offer is 4 months.
7. As regards the aforesaid time period stipulations, it is clarified that no Voucher for
availment of the Offer shall be accepted after the expiry of the Dispatch Period/ Application
Period and/or insufficient Notice period and/or a request made for booking for dates
beyond the Validity Period
8. The Cardholders, upon receipt of the Voucher, must fill the Voucher as per the
directions including but not limited to instructions with regards to choice of destinations
and dates i.e. 3 choices of the destinations per date and 2 choices of dates for the 3
destinations. Furthermore, while filling and dispatching the Voucher, the Cardholder shall
ensure the compliance with regard to the Validity Period, Dispatch Period/ Application
Period and the Notice Period. The Cardholder upon receipt of the Voucher, shall drop the
duly filled Voucher at skypak drop boxes or at the address (as indicated in the Voucher).
It may be noted here that the promoter of this program is PLAT5 CONSULTANCY PVT. LTD.
and they shall be solely responsible for fulfillment of the offer. Bank shall not be responsible
for fulfillment of the offer or deficiencies in the services rendered by PLAT 5 or its agents /
employees. Details of terms for voucher shall be written in the voucher sent to the
cardholder too & shall be referred by card-member from there too.
9. Upon receipt of the duly filled up Voucher, PLAT5 CONSULTANCY PVT. LTD. shall
contact the Cardholder for confirmation of the Package, on the Email address/telephone
call stated in the Voucher usually within 15 days of such receipt or by such media as may
be indicated by PLAT5 CONSULTANCY PVT. LTD. in the Voucher. The aforesaid contact by
PLAT5 CONSULTANCY PVT. LTD. shall not in any event be less than 7 days before the date
of booking to confirm the choices of destination and date thereof, as stated in the filled-up
Voucher.
10. It is clarified that the Bank is not be responsible for the confirmation of the bookings
or intimation to the Cardholders regarding or the status of the booking, etc. PLAT5
CONSULTANCY PVT. LTD. reserves the right to confirm any "ONE" of the dates and
destination out of the choices that are mentioned by the Cardholder in the Voucher. It is
clarified that the booking and confirmation of the Package is subject to availability of dates
and destination and if the same are not available as per the choices of the Cardholder,
PLAT5 CONSULTANCY PVT. LTD. shall exclusively attempt to alternate booking options to
the Cardholder. However, at all times, no request for booking of Package under the Offer
shall be accepted for the exclusion period as mentioned in the annexure.
11. PLAT5 CONSULTANCY PVT. LTD. shall be responsible for all activities/ services
including but not limited to, booking, confirming, corresponding with the Cardholder etc.
No cancellations or amendments are permitted upon the issuance of confirmation letter of
the booking, the issuance of which shall be deemed as the full availment of the Offer
and/or the Package by the Cardholder.
12. PLAT5 CONSULTANCY PVT. LTD. shall be liable for all/any representations/
communications made with the Cardholder(s) by plat5 and the Bank has no liability
towards the same. It is further clarified that in case the choices of destination and dates as
chosen by the Cardholder are unavailable, then the Cardholder shall give PLAT5
CONSULTANCY PVT. LTD. alternate destinations and dates through a fresh Voucher. The
said fresh Voucher shall be sent by PLAT5 CONSULTANCY PVT. LTD. to the said
Cardholders, which shall be duly filled and sent by the Cardholder to PLAT5
CONSULTANCY PVT. LTD.. It is clarified that with regards the fresh Voucher submitted by
the aforesaid Cardholders, the time periods applicable including those for Validity Date,
Dispatch Date, etc. shall be extended for a further period of 45 days from the date of receipt
of the fresh Voucher. Notwithstanding the aforesaid, the fresh Voucher(s) shall only be sent
to such Cardholders who have complied with all the applicable terms of the Offer prior to
the said dispatch of fresh Voucher(s) in the opinion of the Bank and/or PLAT5
CONSULTANCY PVT. LTD..
13. The Bank clarifies that the Vouchers issued to Cardholders cannot be used in
conjunction with any alternative offer or promotion whatsoever and the Offer is for
individual usage by the said Cardholder only. Further, the Bank clarifies that the Voucher is
non transferable/ non negotiable/ non endorsable and cannot be sold, resold, exchanged
or redeemed for cash or any other alternative form whatsoever. The Cardholders
understand that proof of posting shall not be a proof of receipt of the same by PLAT5
CONSULTANCY PVT. LTD..
14. It is also clarified that taxes (if any) with regard to the Offer and/or the Package
including but not limited to, service charges, travel insurance, etc. are to be borne by the
Cardholders. All such taxes/charges may have to be paid by the Cardholder to PLAT5
CONSULTANCY PVT. LTD. as stated herein above. Further, the amounts charged
against/towards these taxes/charges are subject to change due to various circumstances
beyond the Banks/PLAT5 CONSULTANCY PVT. LTD.'s control and the Bank and/or the
PLAT5 CONSULTANCY PVT. LTD. shall not be liable for the same.
15. It is clarified that in the event of any withdrawal or cancellation from the availing of
the Offer within the validity period of the voucher by any of the Cardholders (due to any
reason whatsoever), the Fee payment made by the Cardholders, if the same has been
made, shall be the maximum liable amount to be refunded to the said Cardholders by the
bank. In case of non availability or any other unforeseen circumstances the maximum
liability of PLAT5 Consultancy Pvt Ltd towards customer shall be the fee paid by the
customer towards taking the offer. However, no refund of any amount paid by the
Cardholder under the Offer shall be made after the confirmation letter of the Package has
been issued to such Cardholder. The Bank shall not have any liability whatsoever over the
aforesaid refund and any Cardholders' complaints or claims thereof shall lie exclusively with
PLAT5 CONSULTANCY PVT. LTD..
16. PLAT5 CONSULTANCY PVT. LTD. may choose to refuse, accept and acknowledge
the Vouchers received if the same have been filled in or are submitted by/in favor of other
persons other than those to whom the said Vouchers were issued by the Bank. The Bank
and/or PLAT5 CONSULTANCY PVT. LTD. shall not be held responsible for any claims for
Vouchers that are not delivered at the first instance from the Bank, lost for any reason
whatsoever, misdirected, incomplete, illegible, late or mutilated.
17. It is clearly stated that the Bank shall in no circumstances whatsoever be liable
for any services related to the Offer including but not limited to the dispatch of Vouchers,
receipt thereof by the Cardholders, damage, mutilation or loss of Voucher during mail
transit, etc. The Bank's responsibility under the Offer is limited to communicating the
details of the Offer to the Cardholders and sending Vouchers to the list of eligible
Cardholders. The Bank shall in its sole discretion send the Vouchers to the Cardholders
eligible for availing the Offer, in accordance with its policies as applicable from time to time.
The Bank shall not be liable for any loss or damage whatsoever that may be suffered, or for
any personal loss or injury that may be suffered (including loss of life) to an Cardholder
directly or indirectly, by use or non use of any other products/services offered under the
Offer / Package.
18. The Bank does not hold any warranty or makes any representation with regard to
the delivery, quality, availability, merchantability or suitability of the services as may be
offered under the present Offer and/or Package and the Bank shall not entertain or be
responsible for any communication in this regard.
19. Under the Offer, all destinations/ dates shall be subject to promotional availability &
change, for instance during special events and festivals, availability of destinations / dates
may be more restricted. No bookings of Package under the Offer shall be accepted for the
Exclusion Period. Hence, the Cardholder are informed that details of a particular
destinations / properties confirmation, even after being agreed to by PLAT5
CONSULTANCY PVT. LTD., may be altered on account of various reasons. In the event of
such alteration, PLAT5 CONSULTANCY PVT. LTD. or the Bank shall not be held responsible
in any manner whatsoever.
20. The Terms & Conditions as stated herein are not exhaustive and can be
modified, altered by the Bank in its sole discretion at any time whatsoever. The Bank
reserves the right at any time without previous notice to add, alter, modify, change or vary
all or any Terms and Conditions, including the number of Cardholders to be identified, any
charges that may be levied in light of provision of the Offer / Package, etc. Nothing
contained herein amounts to a commitment by the Bank to conduct further, similar or any
other scheme.
21. The availing of the of the Offer / Package by the Cardholders is voluntary and if any
Cardholders choose not to avail the Offer / Package, then he/she may inform/intimate the
Bank in this regard in the manner as indicated by the Bank in its sole discretion from time to
time. The availing of the Offer / Package shall be strictly in accordance with applicable law,
including any amendment, modification or re-enactment thereof. The Bank reserves the
right to refuse, revoke and/or discontinue the Offer to any Cardholder without having to
cite any reason and/or any other obligation whatsoever towards the said Cardholder.
Further, the Cardholder may be contacted by the Bank and/or its associates, Designated
Third Parties, through various medium, including but not limited to e-mails, SMS, monthly
statements, etc.
22. The Bank and PLAT5 CONSULTANCY PVT. LTD. reserve the right to change/
modify/ withdraw/ suspend/cancel the Offer without prior notice and without assigning
any reason thereof.
23. The Cardholder hereby understands and gives his/her irrevocable consent for
personal information relating to the Cardholder to be exchanged with PLAT5
CONSULTANCY PVT. LTD. for the purpose of the present Offer.
24. By the act of filling up of the Voucher, the Cardholder shall be deemed to have
read, understood and unconditionally accepted the Terms & Conditions contained herein
and further agreed to be unconditionally bound by these Terms and Conditions.
25. The instructions with regard to booking under the Offer / Package and all the other
information stated in the Voucher also form part of the terms and conditions of this Offer
and Cardholder shall be deemed to have accepted them unconditionally.
26. All claims made by Cardholders against the Offer and/or the Package that do not
comply with these terms may, at the Bank's and PLAT5 CONSULTANCY PVT. LTD.'s sole
discretion, be disqualified. In the event that any claim is disqualified then the Cardholder
shall forthwith return any Voucher issued pursuant to such claim to Bank/PLAT5
CONSULTANCY PVT. LTD..
27. All terms and conditions stated herewith are subject to Indian Law and the
exclusive jurisdiction of the Courts in Mumbai
ADDITIONAL TERMS AND CONDITIONS – COMPANIION
Free ‘Sports + Holiday’ Offer:
For any sporting event that cstr watches outside India, PLAT5 shall gift cstr a free holiday voucher
entitling the cstr along with 3 other members (i.e for a family or group of 4) a 7 night & 8 day holiday at
top rci resorts across the worls. All the cstr needs to do is send a proof of watching this event live at the
venue and we shall entitle cstr to a 7 Night & 8 Day holiday across any of the 400+ best RCI resorts around
the world, as selected and offered by plat5.
Free ‘Cruise + Holiday’ Offer:
For any cruise that cstr take with a companion outside India, PLAT5 shall gift the cstr a free holiday
voucher entitling the cstr along with 3 other members (i.e for a family or group of 4) for a 7 night & 8 day
holiday at top rci resorts across the world. All cstr needs to do is send us a proof of having gone on the
cruise & we shall entitle you to a 7 Night & 8 Day holiday across any of the 400+ best RCI resorts around
the world, as selected and offered by plat5.
The Cardholder in order to avail the Companion free offers as described in above paras would be
required to purchase the companion's ticket directly from the organisers and not through PLAT5
CONSULTANCY PVT. LTD.. PLAT5 CONSULTANCY PVT. LTD. shall after verifying the companion's
ticket and subject to the terms and conditions contained herein shall directly send the holiday
voucher to the Barclaycardholders directly for the companion offers. The offers can be taken if the
proof of availing any of these offers is sent along with the booking voucher before the voucher
expiry date.
ADDITIONAL TERMS AND CONDITIONS – CASH BACK
The 'Cash Back' Offer (hereinafter “Cashback Offer”) is open to Primary Barclaycardholders selected at the
sole discretion of Bank (hereinafter Bank) who are Indian citizens holding a valid and current Credit Card
(hereinafter Cardholder).
The cashback offer is available for 90 days from the date of debit of the cardholder’s card, by the bank.
Under this cashback offer, if the cardholder uses his/her Barclaycard for a cumulative amount (retail
purchases or spends) of Rs. 30000 or more during the offer period( Offer period is valid for 90 days from
the date of debit of the cardholder’s Barclaycard), the Bank will credit back Rs. 500 to the cardholder's
account.
The program fees of Rs. 5000 will not be considered for the purpose of calculation of Rs. 30000 spend
threshold.
The cashback credit will take place only after receipt of the fees from the cardholder.
Spends made across all cards linked to a cardholder account will be included. The 'Cash Back' will be
made to the cardholder one month after the end of the offer period.
For the purpose of this offer, all cash, balance transfer and instalment program transactions will not be
eligible for calculation of the amount spent by the cardholder.
Bank reserves its absolute right at any time to add, alter, modify or change or vary the terms and
conditions stated herein and such amendment(s) / modification(s) shall be binding on the Cardholder. I
The Offer being made by the Bank is optional and the Cardholders are not bound in any way to participate
in this facility. Any such participation in the Offer by Cardholder is voluntary. In case a Cardholder does not
want to participate in this facility, he should inform the Bank of the same through Bank by Phone.
However, such a request should be received by the Bank within 7 days of the statement date. The facility
shall be eligible to service tax and/or other taxes/charges etc. as may be applicable under law from time
to time. I
Any dispute arising out of or in connection with the or as a result of 'Cash Back' facility shall be subject to
the exclusive jurisdiction of the courts at Mumbai only.
ADDITIONAL TERMS AND CONDITIONS – ASSURED GIFTS
Gifts will be dispatched once the fees have been paid by the customer.
Barclays is not responsible for the quality of the gifts or the state in which the goods have been delivered
or the time taken to deliver.
Gifts can vary from one Barclaycardholder to another.
DESTINATIONS/PROPERTIES CURRENTLY OFFERED UNDER THE PROGRAM:
North
Destination Hotel Exclusion
Nainital Naini Retreat May, Jun
Asia the dawn
Shimla
Toshali Royal View
May, Jun
Park Inn
Manali
Orchard Green
May, Jun
Corbett hideaway
Corbett
Corbett jungle resort
Dec-feb
Agra Howard Park Plaza Dec-feb
Comfort Inn Hawa Mahal
Jaipur
Park Inn
Dec-feb
Jodhpur Park Plaza Dec-feb
Mussoorie Avalon resorts May, Jun
Khajjiar Hotel Mini Swiss May, Jun
Spring Valley resort
Dharamshala
Anupam Resort
May, Jun
Kasauni Hotel sun n snow May, jun
East
Destination Hotel Exclusion
Toshali Sands Dec-feb
Puri
Sterling Resorts Dec-feb
Gangtok Park Plaza May, Jun
Darjeeling Shangri-la Regency May, jun
West
Destination Hotel Exclusion
Lonavala Rainbow retreat 15Apr-15jun
The byke 15Apr-15jun
Matheran
Horse Land Spa Dec to Feb
Goa Phoenix park inn Dec-Feb
Mahabaleshwar Swiss country resort 15Apr-15jun
Udaipur Vishnupriya Dec-Feb
Khajuraho GW Greenwood Dec-feb
Panna Jewel of jungle Dec-feb
South
Destination Hotel Exclusion
Ooty Sagar Resorts 15 Apr-15 Jun
Pondicherry The Mass Dec-Feb
Kodaikanal Kodai International 15 Apr-15 Jun
Kochi Gokulam Park Inn 15 Apr-15 Jun
Sterling Resorts May - Jun
Munnar
Days Inn May-June
International
Destination Hotel Exclusion
Bangkok Baiyoke suite Dec-Jan
Pattaya Baiyoke Pattaya Dec-Jan
Phuket Kata Country resort Dec-Jan
Boston, USA Harbour Side Inn Dec 10-Jan15, May-June
Salzburg, Austria Marakus Sittikus Dec 10-Jan15, May-June
Cairo, Egypt Cataract Pyramids Dec 10-Jan15, May-June
Malaga, Spain Princess Plaza Apartments Dec 10-Jan15, May-June
Annapurna
Kathmandu
Hotel Manang
Dec, jan, may, jun

Hi,

I also have the similar case i have recive barclaycard in the month of august 2007 and no dought they provide good services but after the month of november i didn't recive any statement from there side and they also called me on the last day of payment sir your *** amount is remain for this month and when i said i didnt reciveany statement they said ok we note down your complain and on next month i see in my satement a late payment fees and some more taxes they laid on me and this is continue frm that mnth to the mnth of march that month i clear my all statements with the late payment fees of ***** and now i decided that i dont want any further relationship with barclaycard, Its customer care service is also vey bad noone pick up the phone one more advantage is they dont have any ATM from where we drop the checque and if we drop the cheque in skyp box then we dont have any proof like we drop the cheque or not.So i suggest please use other banks credit card like ICICI, HDFC, SBI ect because they have enough ATM and there custonmer care response is also very good.

Hi!

I had a call from Barcalys Priority Circle executive almost a month 4 weeks back. I accepted the priority membership offer. Later I wanted to cancel the same for my personal and professional reasons asI am travelling out of India for a couple of years. After a lot of deleberation Priority circle rejected it, so i called Barclays bank to complaint and they said that the amount will be reveresed to my card and memership will be cancelled as I have intimated 21 days early as per the Membership contract. Core part of the contract I have listed below for reference.

Then I get a call today from Priority circle executive saying that the membership cannot be cancelled and amount debited from my credit card will not be paid credited back. This is utter non-sense from a presigious bank like International barclays. The local banks have better world class service than barclays. If it tries to cheat consumers in this way it will never progress in India.

I will wait for a solution and if I do not get it ...Barclays will face the music very soon.


http://www.consumercomplaints.in/complaints/trap-in-form-of-priority-circle-memb...⇄

The participation of Cardholder(s) in the Program is voluntary and if a Cardholder(s)
chooses not to participate in the Program, then he/she shall inform/intimate the Bank in this
regard within 21 days from the date of the amount has been debited to his card account, in the
manner as indicated by the Bank at its sole discretion from time to time. In the event, a
Cardholder(s) decides not to become member of the Program and has communicated the same
to Bank within the 21 days mentioned above, then the Bank shall reverse such charges received
from the Cardholder(s) provided that the Cardholder has not availed any benefit of the
programme.
c. Subject to terms of 2 b above, If a Barclaycardholder decides to withdraw from the
Program, then he/she shall intimate the Bank of the same. Upon withdrawal from the Program,
all Charges pertaining to the Program, borne by Barclaycardholder, shall be reversed.

I am also a vitims of barlcay priority circle membership, they charged me Rs 5618/- without my knoweldge and acceptance. I have raise a many request to barclay custmer service but they did nothing except false promise that they will cancel the barlcay priority circle membership.

Ravindra

I am also a victims of barlcay priority circle membership, they charged me Rs 5618/- without my knoweldge and acceptance. I have raise a many request to barclay custmer service to cancel the membership but they did nothing except false promise. all the barlcay priority circle membership contact no are blunders some no are alway busy showing and some no are invalid. barclay never give a repsoponse to your emails. their custmer service is third class and their aim is to cheat people and earn money anyhow. my reqest to all the people is not to deal with barclay.

Ravindra

Barclays Credit Card — Priority Circle Charges

I am using a Barclay Credit Card from last two months. The last four digits of my card are 6714

A few days back, I got a call from Barclays office and they offered me the membership of Priority Circle at no cost whatsoever.

They also informed me about the benefits of the membership. I also asked them whether there are any charges for the membership, whether annual or one time or joining. And they informed me that there are no charges for the membership and it is absolutely free.

However, on 30th August, Barclays have charged me with Rs. 5000 + Service tax of Around Rs. 600, towards the priority cirle membership.

On contacting them as well as the Priority circle customer care, they have informed me that the charges cannot be reversed.

The said charges are totally unacceptable and I have not agreed for any such charges. The telephonic transcript would prove that at the time of announcement of the offer and also at the time of acceptance of the offer, it was told to me that there are no charges for priority circle membership. One may listen to conversation available with the bank's records.

Hence I requested them to reverse all charges in this regard. But they have not reversed.

I also contacted the Barclay Credit card department and also the Priority circle department, but they told me that these charges cannot be reversed. They also dont have any system of Service Request Number or Complaint Number. But i have registered my compliant but they are not taking any action.

I informed them that I DIDNT AGREE TO ANY SUCH CHARGES AND THE SAID CHARGES MUST BE REVERSED IMMEDIATELY.

I have also mailed them a written representation under Rule 9(3) of the Banking Ombudsman Scheme, 2006

Moreover Term 2 of the Prioity Circle membership clears says that a customer can withdraw anytime and all charges would be reversed. But Barclays is saying that they dont have any refund policy.

I seek your intervention in the said matter.

--
Regards,
Nitin Bagaria
[protected]
[protected]@gmail.com

Priority Circle Charges,
What ever mentioned by Mr.Nitin Bagaria is absolutely true. I also get affected in the sameway. I also need your intervention to resolve this fraud.

Regards,
Niyaz

I am Mr. Sandeep Gosavi, credit card holder of Barclaycard Times Card. I was told that I shall get a flat 30% discount on all the purchases that I will make from any stores & on all the products.

Before purchasing this card & repeatedly verified with your sales executives and Call Centre & I was told the same thing… When I got the card I came to know that 30% discount is on limited stores and on limited products. So the promise discount of 30% was not offer on everything.

So I want discontinue this card. And I don’t want Priority Circle Member ship of Rs. 5000 and Tax Rs. 600.

I had made all the payments on expenditure I have made on the card.

Sandeep Gosavi

Hi..My name is Bismilla Sultan, age 28 yrs, stays at Malad Marve, Mumbai. Even I am very much troubled by Barclays Sales people. I am a Barclay's Gold Credit Card holder no 433*****1489. I have been trapped for Barclays Priority Circle Prgramme Fees. Actually on 23/04/2008 between 1 to 5 pm i have receieved many calls from Barclays priority circle agents about taking membership for Rs 5000 lifetime fees. I had told them to give me some times for think but they told that it was the last day. Before I could know more in details about the Programme, the calls due to network problem, the communiction got disconnected many times.
and finally calls were disconnected prior of finallisation. after that i call to customer care no [protected] and gave them details about calls at 10.30 am on 26/04/2008 and told them strictly that i am not interested in membership and not to give me membership they assure me that no fees was deducted and they had taken my complaint and assure me that no fees would be deducted for that. After some days when i called to know my total outstanding it was showing that the membership fees Rs 5000 and service charges were deducted. Since then i had made many complaints even before preparation of march satement but only assurance were given but no action was taken .now i am feeling like in a trap. I have logged now Police Complain & also informed them Barclay's Customer about the same. Also I am going to Consumer Court for the same if they keep harressing me. I am really trapped by Barclays Priority Circle Programme Agents.

ME Too, Can anyone help???

I am a similar target of the Vicious Circle. However I was lucky that I have not charged any other item to the card and hence when the bill came I refused to pay and mailed them all details. Their Customer Care is absolutely chaotic. Later I had mailed a complaint to the address of their Head Office. I later received a mail saying that the amount would be reversed to the Card account. Regarding the calls they keep coming from different places so that you cannot block them also. All their Customer Care people who call are illiterate and do not understand what we say. In spite of my telling them that I would not pay for the reason, the next caller would again ask me all the reasons again. Besides this they also harass you with their SMS's. Now I shall be canceling this card immediately.

Sir,
i rcvd a call from barclays priorty membership office regarding membership, that sir today is last date if you accepted than we send gift coupons, one bag & many other products within 07 days, but that time not accepting the offer, in july month bill the membership fee 5000/- and 12.5% ser tax charged with my some purchasing amt.i discussed that matter with CC exec Mr. rahul in Gurgaon reg the same than he said sir you pay your purchasing amt bill & we send request for membership cancellation & not deposit the amt of membership, not given any reference no. as per him there is no procedure there. after that again i rcvd next bill with late payment & debit interest with 12.5% service ch in august month than i again call centre of banks, than they said priority circle not cancelled your membership yet we again send your request for cancellation. they continuous call me on my cell & my residential no for payment, mostly they call & not speaking, in september i received a bill with additional charge of laye payment, debit interest, &12.5& tax near about 7000/-. i rcvd a call from barclays bank ph no. [protected] fomr Mr. Sagar (CC exec.)on 17/09/2008 at 18:42 on my mobile he said sir please deposit min. Rs.310/- for solving the discreation which are raised by you tomorrow morning, i informed him i rcvd a bill with min. amt Rs.640/- he says no sir you deposit only 310/- otherwise as per RBI guidlines your all bank accounts seized and you can not open your account in any bank and you can not get bank loan from any bank in future .so, i deposited the amt. Rs.310/- on next day 18/09/2008 at barclays bank, nehru place branch with sr. no. 17 because i don't know about the guidelines of RBI. but again they call me you depost amt Rs. 640/- ASAP and they call me on my cell & my home. they continuous harassing me and mentally tourcher me regarding the payment. today 26/09/2008 i call callcentre of bank in Gurgaon the
say u call priority circle for cancellation of membership, if they cancelled than we deduct Rs.5000/- & you pay latepayment & other charges nearly Rs.2000/- if they not cancelled than you pay full amount Rs.7000/-. kindly resolve my problem ASAP. i don't wants Membership of Barclays Priority Circle.
I am very upset because i paid all purchased amount & i am not using this card after that & i wants cancelled my credit card of barclays bank

ye sale barclays walo ki gand mai chatri dalke kholdo...
chutiya banane ki hadepaar kar di hai in logone...

Barclays Credit Card — regaurding proirity circul fees

dear sir,
this is the complaint against the barclays credit card .
few days back i received a call from delhi saying that my card has been salected for proirity circle and im going to get tourist bag of worth 2000 RS within 2days & am going get a 5% discount on my every purcase .holidy packeges etc.aftre 10days i got a message in my mobile saying that "welcome to barclyas proirity circle your going to get a welcome letter is on its way.pls call on [protected]if you dont receive the letter in next days" now 10days happen i not received the tourist bag nor the welcome letter.but i received the barclays card statement of rs .6741.6 with due date os 22/10/08 .
sir please register this complaint & suggest me that how can i cancell this fees

I am in the same trap of Priority Circle fees by these crooks. I have been complaining since last 15 days but nothing has been done till date. And yes I continue receiving calls from the at the Call Centre asking me to pay the outstanding amount, which I have refused. Worst part is that inspite of complaining to the Head Service Section, no action has been taken. Waiting for this to resolve to cancel the card immediately

Plat5 is a fraud they charged by credit card and now any dates i give them are unavailable. Such frauds and banks which use such agencies should be penalized.

I am also a victim of this trap by Barclays. I received a call from Barclays telling that I have won a membership from Barclays, which I refused as I was very busy. Then again I got their call on the same thing after few days. The caller told me different benefits of their priority circle membership. Then he asked my consent to start the membership. I told him that I am not ready to go for it until I get the complete written details of the same. Later he told me that I can give my consent first and then they will send me the details AND IF I DONT LIKE THE OFFER, THEN I CAN EASLY CANCEL IT.
After that I did not have any news or any kind of brochure on this membership. In second week of September, I got SMS saying that I need to pay Rs 5000+serviseTax for the priority membership. I had to fly to ISRAEL on 15 September and I am supposed to be here for couple of months. As told by theirs representative earlier, I simply mailed Barclays service centre to cancel the membership but nothing has happened so far. They are lazy like snail. Phones keep ringing and they are so late to attend the call. Mails don’t get prompt reply. In fact one of their priority circle representative refused to cancel the membership as they think that I am not giving a valid reason for cancellation. How ridiculous? When they wanted to start the membership they say that you can easily cancel it and when you want to cancel it, they refuse. This is nothing but open robbery. I will not pay the amount as I have neither used any services and nor I want to keep any relation from Barclays any further. I will cancel my card as soon as possible. I will even take the help of consumer court if they don’t stop harassing me by theirs repetitive calls & SMS to make the payment.
Today I am surprised to note that I am not the only victim and this a happening to most of the people who have relations with Barclays.

trap in form of priority circle membership fees
to,
each concern,
i am a barclays gold credit card holder no 433*****5078.i have trapped for priority circle fees. circle about taking membership for Rs 5000 lifetime fees
i had told them to give me some times for think but they tactually on27/07/2008 between 4 to 5 pm i have receieved many calls from barclays priority old that it was the last day, between the calls due to network problem the communiction was disconnected many times.
and finally calls were disconnected prior of finallisation. after that i call to customer care no [protected] and gave them details about calls at 5.30 pm on27/07/2008 and told them strictly that i am not interested in membership and not to give me membership they assure me that no fees was deducted and they had taken my complaint and assure me that no fees would be deducted for that.
after some days when i called to know my total outstanding it was showing that the membership fees Rs 5000 and service charges were deducted .since then i had made many complaints even before preparation of march satement but only assurance were given but no action was taken .now i am feeling like in a trap.
kanwal jeet singh

The complaints of Mr. Nitin might be true as am experiencing the same.
I have also written to the customercare cell.They replied after 4 days that they are lookin into my complaint and have not reverted back yet.Plz can someone resolve this so that I get my money back.

Regards
Pk Mahapatra
Mobile:- [protected]
E-mail:- [protected]@rediffmail.com

I am also frustrate with this priority circle membership .
don't want to talk about this Bank

i am a barclays gold credit card holder no 4339*****6851.i have trapped for priority circle fees. circle about taking membership for Rs 5000 lifetime fees.Actually on 07/05/2008 between 1 to 6 pm i have receieved many calls from Barclays priority circle agents about taking membership for Rs 5000 lifetime fees. I had told them to give me some times for think but they told that it was the last day.finally i am agree to take member ship.but due to its service i am cancelled this membership with in 20 days. after cancelation i saw the statement the fees and charges included my statement.many times i am sending mail and calls to costumer care but they told me that i am not able to cancle this membership.pls resolve my problem.

Hi,
Is there anything that can be done to such banks? It's so unfair on the part of the bank (Barclays)to cite false terms and conditions (also sometimes not mentioning them clearly)and luring people to credit card traps.Imagine the amount of money they would have got through this bogus package! Is there a way where in the victims of such banks can come together and put forward their cause?

Hi,

I have the same issue with Barclay card priority circle. First their sale executive didn't say anything about the membership fee. They told my card will not be charged even a single rupee until and unless I go for a vacation. I agree to join the membership at free of cost. However, they have debited Rs 6000/- plus service tax. I made several calls to priority circle customer care to cancel and revert the amount since I was not informed about the membership fee. BUT still no joy. I'm fade up and frustrated about this issue. We should come to common platform and deal it appropriately. Any suggestion and guidance will be appreciated.

I also have the same issue with Barclay card priority circle. First their sale executive didn't say anything about the membership fee. They told my card will not be charged even a single rupee.a part from this they offer me for free trolly beg worth rupees 2, 000, and assured me that no charges will be applicable, and also said you are our gold customer that is why we are giving you gift from barclays card, agree to join the membership at free of cost.until & unless i got a doubt and i again called back and give request them that i dont want any offer plz cancel the same, then the executive said we cant do anything as you first confirm the offer they told me we have recorded call convertion of you and our executive, However, they have debited Rs 6000/- plus service tax. I made several calls to priority circle customer care to cancel and revert the amount since I was not informed about the membership fee. BUT still no joy. I'm fade up and frustrated about this issue. We should come to common platform and deal it appropriately. Any suggestion and guidance will be appreciated.should i go for consumer forum to complaint this issue? plz suggest

I have also been a victim of the same. They have generated a bill with 6700/= ... and the due date is on 25th nov. I have written a mail for cancellation and talked to them on fone also. But they are not aggreeing for cancilation (on fone). . . Should i pay the bill? can anyone suggest. Please advise me

Its the same with me