Barclays Credit Card — Customer care Ignorance

I had applied for a credit card from Barclays. They had processed my application and i got my credit card on the 6th may 2008.

recently i went to a shop to purchase three TV for my fathers new house. Wile paying the BIll i found that my card was BARRED.

I thought it was not activated so I called the customer care. the Customer care officer told me that my application was cancelled but accidentally they passed my application. The most pathetic thing that I was told I would receive a letter regarding my cancellation.

I am not bothered why my application was cancelled. BUT I am furious on the fact that my credit card was BARRED without acknowledging me of the same.

their customer care officers call me to take a loan BUT they will never call to intimate on the fact that card was BARRED. I know for a fact that Barclays is not aware of the full usage of Customer care. their ignorance had caused me to rush to the nearest ATM to withdraw the money.

If I had known that my card was BARRED, I would have thrown away the card into the dustbin and got some cash from the ATM.

I will not recommend Barclays to anyone.
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I had submitted application duly filled, your verification procedure was also done.
I received a SMS on my mobile No.[protected] informing that the application was received and they will revert
in 21 days. So far, the applied CREDIT CARD is not received. Hence this request. Please confirm urgently the position whether the card is being issued or not.

Alse let me know the procedure to cancel the application. I am stongly disagree with service.

Sudharsan
[protected]
Dear Concerned,
A call came to ur side of Ms. Manu regarding CREDIT CARD.She was offering me a credit card and she promised me that she will told me the status of credit card after 7-10 days of applying .But now 25-30 days pass, nothing has been told to me by her side . I called her so many times but she always told me i will let u know with in few minutes but unfortunately after so many conversation with her now the time has come that she is not picking my phone.This lady is sitting in ur office of Barclays at SCO.309 Sector-38-D, Chandigarh.These kind of people makes the company ashamed .
M.No. [protected] (the boy who collects my documents from my office )
[protected]
[protected]landline no. of Ms. Manu )
Kindly do the need full as soon as possible.Hope for positive response from ur side.

Thanks & Regards
Vivek Garg
ICICI BANK LTD.
SCO-36, IInd Floor
NAC, MAnimajra
[protected]
[protected]
[protected]
Mail ID : vivek.[protected]@gmail.com
I have send the bellow mail to barclay. I am facing problem wityh barclay credit card. Dail i am recieving so many blank calls from barclay.

Dear Sir,

The problem with June payment…

Step 1.
I have paid 40000/- amount in June month (as I used 40000 only ).
I have received a statement after that some charges, even I have deposited a cheque @ VBIT park Skybox 4 working days before.


Step2: I have received a bill after this with @ 2500/- amount. Several times I called to customer care and informed same. They are not taking my request. For that somebody called from Barclay, what they said If I pay 160/- they will settle the issue and close the card.
For this I I paid 160/- and I called to customer care people and informed the same. And Also send mail to Barclay with attached bill reference no. They said you have to clear the outstanding payment.

Step3: 2 days back I received a call from Barclay (Name: Majeed Syed) regarding payment, what he said just pay 240/- I will forward your request to our people. And also contact my customer care people they will settle your account.

Now you tell me what I have to do. This is the last mail to Barclay.

Don't take barclays Creditcard.

Regards
Mallikarjun
They bank is a piece of
I was having a credit card No.Barclaycard Gold [protected] I was regulary paing the Loan dues to the bank till six months. But due to business loss, family problem and financial constrainsts thereto I could nto repay the credit card dues in these circumstances.Your recovery agent told you will pay Rs.30, 000/-settlement I will pay one time settlement Rs.30, 000/-Plese accept this letter and give me a final settlemnt letter I will pay Rs.30, 000/-only.
Plese accept this request letter

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