[Resolved]  Barclays Credit Card — No update on Application

I had applied for the Yatra Barclycard Platinum on the 29th of July 2008. I got a call only by the 9th of August, after complaining to the customer service 2 times The executive confimed to me that I would receive my card in 21 days. Then suddenly on the 21st of August, when I was awaiting the arrival of my card in a couple of days, I got an SMS from Barclays cards telling me my application number and that they will revert in 21 days.

I have been trying to contact them since. First of all, they changed their e-mail ID. Also, when you mail to them on the new ID, it takes them at least 3 daysto answer youe query. Strangely, they have been telling me over mail that they have no record of my application number. To add to it, I end up getting the same email response everytime like it is a pre-written message. When I try to call them on the phone numbers given, the customer service gave me another number (for Mumbai, it is[protected]. When I called on this number either it tells me that, 'The customer you are trying to reach is not avaiable at the moment' or another recorded message tells me that the timing is 9 AM to 9 PM and keeps the phone even when I have called between 9 to 9. I haven't seen this pathetic customer service from any company, and would certainly not have expected it from Barclays.

I too have a same problem, as she explained. still i have not received the credit card. No call from there side.
I am afraiding are the going to miss use my credit card.

Mahesh Patil.
91-[protected]

I am staying in Hyderabad. I got a call from barclays requesting to apply for credit card. I applied for that credit card and submitted all my documents. I also got the verification calls. After all verifications, I again got the call in the month of october stating that my credit card has been approved and I will get the delivery of that credit card within next working days after receiving final confirmation call from barclays head office in Mumbai.Now it's been more than 20 days that I haven't got any call from the head office. I have tried this no. for so many times. I don't know where credit card has been delivered. I am very much worried that it might be possible that this credit card can be missused by someone else. I have also contacted barclays customer care on[protected]. Customer care person told me to enquire on[protected]/[protected]. I am trying this no. from past five days but all the time this no. is going busy. one of my friend told me that register a complaint thru' net. Thus, would request you to kindly look in to the matter and let me know the update on the same.
Thanks & Regards,
G. Jai Kumar

appl ref [protected]

i applied for credit card in ur bank but i didnt recive any responce form ur said

Dear Sir

I am not got my credit card status my ref. no.is [protected]

I had received a call from Barclays credit card that they offering me a platinum card as per my repayment
track of a personal loan taken by barclays . My docs were collected and after few days i received a sms that my application was declined due to internal policies. later there was a telephonic verification at my office and home. I conveyed them the whole episode that the verification people were late .

And few days ago I received a letter from barclays and the reasons which were given were that I might not have a good record as per the data of CIBIL and they has advised me to clear my dues and be regular in future in paying my dues.

what a sill excuse. For your information I have no dues in my name and you people might be using a very low standard CIBIL reports which don`t give you the right information. Either the CIBIL is keeping wrong information of people or your working style and policies are ancient.

I had received a call from Barclays credit card that they offering me a platinum card as per my repayment
track of a personal loan taken by barclays . My docs were collected and after few days i received a sms that my application was declined due to internal policies. later there was a telephonic verification at my office and home. I conveyed them the whole episode that the verification people were late .

And few days ago I received a letter from barclays and the reasons which were given were that I might not have a good record as per the data of CIBIL and they has advised me to clear my dues and be regular in future in paying my dues.

what a silly excuse. For your information I have no dues in my name and you people might be using a very low standard CIBIL reports which don`t give you the right information. Either the CIBIL is keeping wrong information of people or your working style and policies are ancient.