Bata India Complaints & Reviews

Hello Sir,
I have purchased a Bata sandels from BATA Dealer " BATA INDIA LTD.,44/45 VALLEY BAZAR, MEERUT CITY " on 25-8-09 which has an 75 days guarantee period, but it get defected within 15 days itself. I have approached the dealer for replacement or service several times as it was within guarantee period but each time he never give any positive response.Sir as i have purchased the product of a very reputable and esteemed company and i expect a good after sale service from their side, but the attitude of the dealer is very frustating and i do not see any hope from his side. Sir i do expect that u wud take my case into ur consideration and do the needfull so that the dealer provides me the proper solution.
Details of the Bills are:
Dealer : BATA INDIA LTD. , 44/45 VALLEY BAZAR , MEERUT CITTY
Ph:[protected]
CSTNo : [protected]
TIN NO : [protected]

With Regards:
Sanjeev Jain
Mob: [protected]

Respected sir,

my LIC policy # is [protected].
But till i have not received any policy cirtificate till date.
My agent name is Mr Swapan Mitra resident at konnagar already retired from our company. ( Bata India Limited ). It is impossible to contact with him for this problem.
I need your help
Regards

Kapil Chaudhuri
Bata India Limited 6A, S N Banerjee Road. Retail East Chain, Kolkata 700 013

dear sir/mam,
iam saril and i purchased a pair of shoe from bata . ameerpet , hyderabad . a.p
and the mrp on the product was Rs 799 & They charged me Rs 899.
when i asked them regarding of this they just said that the price they charged as per computer .
but the pricing on product was less then they charged ,
as now i got the product & receipt with me
and i made purchase on 22-09-09

iam just asking for your suggestion is there any chance to fight against this situation

dear sir
Im mr. kamlesh kumar vishwakarma stay in vakola santacruz (E) mumbai .
i having a problem regarding to kito of bata company the model no. is not thre but the cost is Rs.250/-.
the date of purchase .27-6-09
the shopkeeper where frm i purchase the bata product VIJAY FOOTWARE vakola santacruz mumbai.
they assured me about kito it is durable for all season and u can also use in rainy season .
but thre assurance got failed i face the poblem of thre black coat finishing on the kito is damaged after 3-r time using on rainy day..& this is im not expecting this to about the india's leading footware company BATA.
the shopkeeper is also not helping about the such issue arising on thre product, they just giving the hope about the warranty ..
email ID [protected]@yahoo.com
cell no.- [protected]

I had purchased a pair of shoes from Bata's Lindsay Street outlet (Shop No. 00002), Kolkata on Saturday, 1st August, 2009. Hardly had I used it for 2 days that the entire sole pasting came off & the shoe cracked from the sides.

When I approached the said outlet they refused to refund. I am shocked to say the least. I have been using Bata shoes for the last 25 years. Seems like the old Bata is no longer there. I dont think I'll ever visit a Bata outlet again.

I purchased a ladies purse worth Rs 1099/- from bata showroom. The purse handles broke within a single day as if it was made of paper. Even after repeated discussion with showroom and customer service, there was no resolve and support. They simply replied everytime that their replacement policy only covers shoes, purse and other accessories are unwarranted and are not replaced. Please be aware and donot buy any accessories from bata, as they are of poor quality and aggressively priced. I will definitely be staying away from Bata from now on.

Respected Sir,

I want to draw your kind attention towards my problem that I purchased my shoes from BATA FLAGSHIP STORE, SHOP NO 1 & 2, JAYANTI MARKET, M I ROAD, JAIPUR after three months of it's purchasing it has damaged badly. When I told to the dealer of this showroom he refused for its claim . My bill No is 1197 and purchasing date is 17/02/2009 other informations are given below :-

Article 808-9334
Size - 6
Rs. - 1499/-

Please look into the matter immediately and do the needfull .

Thanks

Yours affectionately
Vinod Kumr
[protected]

BATA SAY TATA FOR EVER


DOMLUR BATA -WORST SERVICE FROM MANAGER AND SALES BOY

I went to buy a pair of sports shoes after trying product when i asked teh sales boy to get a new pair of same shoes since the display shoes had worn out, to my shock the boy replied its not your house to get new pair, , the manager there at domlur main road was even more pathethic he said we handle many customers i[censored] want you buy or you can go, ... MR.. CEO OR COO IF YOU ARE HEARING PLEASE LISTEN ITS CUSTOMERS WHO CAN RUN OR RUIN YOUR BUSINESS, IF THIS ATTITUDE PEOPLE YOU APPOINT THEN BATA WILL NO MORE BE A CHOICE TO EDUCTAED AND RESPECTFUL CUSTOMERS ..IT WILL BE A THIRD GRADE CHOICE ..PLEASE MAIL IF YOU HAVE TAKEN ANY ACTION

I purchased the above mentioned shoes from Authorized Bata Sale, Kanpur (Cash Memo Lost) and I was shocked to see how within 10 minutes of wearing these shoes, the full sole of the shoes damaged so badly that it appears as if they were made of sand. I am a regular user of Bata product but I have never come across the shoes of such poor quality. It seems that this is a forged product sold in the name of Bata. this is a matter of deep concern. Please take appropreate action from your side and order to replace the same. Hope for an early and positive action from your side.

thanking you.

yours faithfully,
Vivek Gupta
Chartered Acountants
16/77 - A, Civil Lines,
Kanpur.
Mobile No. [protected]
E-mail: [protected]@yahoo.co.in

Sir,
I have purchased the Bata Power be smart model no. Z ultra run article no. 808-9466 Shoes as on 28.01.2009 from your authroised dealer "Bata India Ltd.Bata shoe stores, shop no. 24/25, siddhivinayak complex, Nr Shivranjani Cross Road, Satellite, Ahmedabad-15.

I have contact shoe store before one month but there is no responsible person available to suggest me what i do for its replacement.the sole of shoe is opening from its original state and unable to walk with this shoes.Afterall I have again contact on 18.05.2009 but still desk manager told that please leave the shoes we will check and than we can say anything about replacement/repair.
Now finally I have deposited the shoes on 29.05.2009 today for its replacement at above store after so many discussion that the manager told that we can not replace the shoes we will be repair only, you take the receipt of shoes and get it repaired only.
Sir I have purchased the shoes better quality and longterm durability for bata only.You are requested to look into the matter and replacement the shoes at earliest.

J.K. Verma,
[protected]

Dear Mr. Marcelo Villagran,

Ref to the purchases I made on 26 November from one of your Showroom in Connaught Place, New Delhi, with the help of this disappointed note I would like to bring to your kind notice the product and value for money offered to a customer.

I bought 02 pairs of Hush Puppies shoes vide model/style number 824-6952.
I bought this pair of shoe because it seemed to be a comfortable and of course with Bata as a main brand name to it, no matter it was reasonable highly priced. Assuming that product with a high price should also comes with a high quality also. Very UNFORTUNATELY quality of product is too inferior, first tip of the shoe was not upto the mark (may be inferior leather quality) and now sole of the shoe is cracked in two pieces. I am surprised after looking the quality of product for Hush Puppies (Sold under the umbrella of BATA India).

I am not all happy with the product in comparison to the price charge against it. Trust me, I have been using Liberty shoes for almost 12 Years now and at a price range of Rs[protected], product comes with all comfort and reliable product which can go almost for 02-02.1/2 years of course the way I wear shoe. May be you are keen to know the circumstances under which shoe is being worn- Please note I travel by car all times so no question of rough usage. This time someone suggested me to go for Bata brand of shoe and while I was doing window shopping in Delhi I found this pair very attractive no matter if it comes with a high price tag.

Second pair of shoe (same model) is being minimal used by my father.
Above is my complaint about the quality of product and value for money, I have been offered as a genuine customer.

Below given is the snapshot of Shoe model which I bought is from Bata showroom in Connaught Place, New Delhi.

You can refer to below link also in case if you are not able to view snapshot on your email.
http://www.bata.in/catlist.php?action=13


Style no.: 824-6952 // Hush Puppies //
Action Price: INR 2899.00
Size: 6-11
Materials
upper LEATHER
sole PU
insole LEATHER

I thank you in anticipation and I hope Bata India will look into this and assist me in all possible ways to get me right product and value for hard earned money which I spent in an expectation that a GENUINE CUSTOMER should get from Bata all products. I look forward to the reply.

Regards,

Magan Khera

Respected Sir,
I am Rakesh kumar, lecturer Department of Chemistry NIT, Jalandhar. Actullay the news is that last month on date[protected], i have bought few things from bata show room (Rs.[protected] near Guru nanak mission chowk at Jalandhar.
That day i have used ATM card to buy the shoes. On that day there is transfer of money from my account but the slip is not be appeared and shopkeeper said to me to pay the charges by cash. I paid the cash but the money is also transfer from my account to the same means there is double payment. So, the thing is that from last month i have visited 3-4 times to Bata showroom but there is no action against that to pay the money to me.
So, there is a request to you please take a proper action. I shall be thankful to you.
Your sincerely,
Rakesh Kumar
Lecturer
Department of Chemistry
Dr. B. R. Ambedkar National Institute of Technology,
Jalandhar-144011 (Pb.) INDIA
Ph. No. [protected]

I have purchased a Femina 6715955 from Gole Market Bata, New Delhi on 22.3.09.Just after one and a half month pasting of the right slipper got out. I have three pair of sleeper and I have hardly wore it for 20 days. However, I took it to Gole Market Bata on 20.5.09 and they kept it for re-pasting and delivered the same on 25.5.09. The very next day again the pasting came out and I visited the shop, they told us they can pay only 50% of cost as it is within 2 months period. I reside in Gole Market, my office is in Janpath and I travel by AutoRickshaw. Now my question is that is it the same Bata shoes we are wearing since childhood, after a year it remained tough but we could not use it as we grew up.
Sir, if the settlement value is 50% I am losing little more than Rs. 200, it calculates Rs. 10 per day for using a new Bata shoe, how funny. Pl confirm me your settlement value immediately so that I can go to consumer court if the settlement value is as per your norms.

SUDESHNA BISWAS
[protected]

Respected sir,
hello, my self is Rajesh Kumar s/o late shri Om Prakash . sir please inform me
that without pf no widral my pf amount because i am working in bata india ltd last
12 dec 1999 to 31 dec 2008 but company is not give my pf no . please you inform
me how widdral my pf amount .

Dear sir,
I had bought shoes from bata and within 10 days of very little use they broke.
as nobody will i also have not kept the bill and i had purchased these from other city then the one i live in. now the dealer in my city tells me that he has not sold so he is not going to repair or replace them. is he not the agent for bata in our city who shall take the responsibility of either repairing or replacing them. what is the legal aspect of it?
thank you
regards
aditi

I purchased a pair of Shoes
the Sole of the Shoe is tearing apart . when i had been to the stores to get it returned .. The Manager of the Stores Mr Pandian started arguing with me Saying thats not a manufacturing defect ..he says its because of heat .!! ?? But heat it s not my problem ..I told him If this is the problem that i find in a months usage what will be the case in the long run ..he says just dont think about the Long run just think of the Past.. So according to him a shoe should be used for a shorter span less than 3 to 4 months which is purhased for more than 1499 rs .. However hes taken the product And lets see wat happens .. If nothing is done acording to my excpectation .. Thats Shows how BATA is ...

joyson

On Apr/05 at 19.15 hours, I had gone to BATA store located in Goregaon (West) opp petrol pump at S.V.Road and Aarey Road junction. I saw a pair of BATA shoes which had MRP label of Rs 199/- When I showed it at the cash counter, the Manager said the MRP label was old and now the price is increased to Rs 249/- He said the latest price from BATA was fed into their computer while the MRP label was not yet changed. I claimed to him how he can charge more than MRP which is labelled by the company 'BATA', but he did not give any explanation and just insisted the MRP label put on the shoes was incorrect. The store attendant even crossed the MRP label and wrote new price Rs 249/- by hand on the shoes, in front of me.

I have purchased many shoes/etc from BATA so this behaviour by the Goregaon store manager made me feel really cheated. I want to have an apology from the store manager for this incident, and assurance that it will never be repeated with any other customer in future.

Thanks,
Mrs S.G.Shenoy

I bought a pair of shoes from Bata, based @ MG ROAD Bangalore. i bought them on 14th March. As of now i have travelled from bangalore and this pair of shoes i wore for one day has some stiching opened up on the toes. As per their replacement warranty they are suppose to replace the pair. But as of now there response is:

Response FROM Bata:

On Thu, Mar 26, 2009 at 12:09 PM, Customer Service <Customer.[protected]@bata.co.in>...

hi..
i purchased a pair of bata shoe from its karol bagh showroom, delhi.
i bought it at Rs.1399/-. Later on i saw that the actual price is Rs.1199/- and a tag of the same amount was sticking both on the shoes & the shoe box. But the vendor superimposed the original tag by another tag and charged Rs.1399.
Please guide me about the course of action that can be taken against the vendor.

I the undersigned have purchased from your mentioned Store a BATA SUPER STORE SOUTH EXTN PART 1 NEW DELHI on[protected].

I had visited your Shop in 09th JANUARY 2009 (to show the Shoe with a Complaint pertaining to Sole of Shoe have cracked and wanted immediate replacement / repair as per your Company procedure for the same

I got the replacement on 12-January-2009, where i bought the same type of shoe wishing that the every thing will be ok & further in future i wont get the complaint for same thing.

I was surprised that after one month shoe sloe get starting cracked from the same place which happen with earlier shoe.

when i went to store & met with kanchan Mandal
who claim himself as store manager i told him the shoe sole got cracked from same part, he misbehaved & told that there is no replacement of claim shoe& not ready to replace, when i asked this is not my fault its your quality fault why should i suffer of your cheap quality shoe sole (Totakl shoe cost is 2299/-) he said i am not going to replace, i informed him that i had a word with with your gurgaon office & as per them there is no such rule on where replacement is not done on claim, similarly i asked another bata store they also inform me the there is no such rule but this guy is not ready to listen & asked me to bring letter from gurgaon office then i will replace the shoe .he provided the same in written.

Sir, my query is it is not mentioned in any of the gurantee slip that there is no replacemnt for claim shoe.

As written above want to register Strong Protest Complaint, which clearly shows that the Customer is being taken for granted after completion of the Sale. We request you to look into the matter and provide us immediate replacement as early as possible.

Awaiting your positive and early redressal of the above complaint. My complete contact details as below.

K Ranjit.

Mail id:[protected]@gmail.com
Mob.No.-[protected]