Hi,
Is there some responsible person for Bata India Ltd.
There wont be, because there are none.
I placed an order and waited for more than 2 to 3 weeks still no one dispatched my order or even cared to acknowledge my calls or mails.
Site went down for a day on 18th april 2011, after that the stupid customer care fraudulent number[protected] rings rings rings till next christmas.
Please do needfull as i am in need or the product or my money back or else i will reach to all major newspapers editors to take this issue in public and then the matter to consumer forum.
Shame on you
[protected] Forwarded message[protected]
From: pradeep kumar <[protected]@gmail.com>
Date: Tue, Apr 19, 2011 at 11:15 AM
Subject: Fwd: Order No.10010372 from CCAvenue
To: [protected]@bata.com
My order is not been dispatched for more than 2weeks, am not satisfied with the support that bata has shown.
Regards
Pradeep
[protected] Forwarded message[protected]
From: pradeep kumar <[protected]@gmail.com>
Date: Tue, Apr 19, 2011 at 7:49 AM
Subject: Fwd: Order No.10010372 from CCAvenue
To: customer.[protected]@bata.co.in
Hi,
ITs been more than 2 weeks i ordered an product from your company till now its not delievered.
I would like to hear the reason for this delay and let me know when will i get it done.
Regards
Pradeep.V
[protected] Forwarded message[protected]
From: <[protected]@ccavenue.com>
Date: Sat, Apr 2, 2011 at 4:30 PM
Subject: Order No.10010372 from CCAvenue
To: [protected]@gmail.com
Dear Customer,
Thank you for your order from http://www.bata.in
For your convenience, we have included a copy of your order below.
Please Note :- The charge will appear on your credit card / Account statement as 'ccavenue.com/charge'
If you have a question about your order status, you can contact the seller directly by
e-mail at : customer.[protected]@bata.co.in.
ORDER DETAILS:
Merchant Site URL : http://www.bata.in
Order Number: 10010372 Order Received: Apr 2, 2011
Total Amount : INR (Indian Rupees) 419.00
Citibank Debit Card Holder : V.Pradeep Kumar
Billing Address : (As entered by the Customer)
No67 Bose Street Krishnamoorthy NagarKodungaiyurNear S.K.Mahal Marriage Hall
Chennai Tamil Nadu
600118 India
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@gmail.com
Customer's IP Address : 180.215.100.192
Recipient's Name : N/A
Shipping Address :
N/A
N/A N/A
N/A N/A
Recipient's Phone Number :
N/A
Special Instructions :
None
Regards,
CCAvenue Customer Service
RELIANCE CHEATED WITH HIGHER PRICE TAG AND DOESNOT VALUE CUSTOMERS .
WHEN APPROACHED THEY LIE THAT THEY HAVE REDUCED THE PRICE ON IT BUT IN REALITY HAVE NOT REDUCED.
THEY DONOT GIVE THE CUSTOMER A PRICE MATCH OR DO THEY ACCEPT AN EXCHANGE OF THE SAME.
I WAS REALLY FOOLED BY PAYING MORE MONEY AND ALSO BRANDED FOOL BY THE STORE MANAGERS.
THE CUSTOMER SERVICE AND CARE WAS WORST
THEY ARE MAKING FUN OF THE CUSTOMER.