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Bata India Complaints & Reviews

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Updated: Feb 22, 2026

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Bata India reviews & complaints page 112

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Address: Ujjain, Madhya Pradesh

from Bata showroom Tower freegunj Ujjain i purchased a pair of shoes and pay Rs.700.00 . Showroom in charge give me the replacement guaranty if any defect found.
unluckly soul of my shoes and stitching are damaged within 15 days, i went to the shop to complaint and to replace my shoes but shopkeeper did not give me proper attention he only take a writing complaint and tell me that he replace the shoes only after the companies approval. but even after 3 months he does not replace my shoes, and now he totally refused me. rohit bihani +[protected] , +91 [protected]

Aug 13, 2020

Complaint marked as Resolved

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D

DEVRA J MISHR A

from Mumbai, Maharashtra

Feb 7, 2011

SOES — SOUL DAMAGED WITHIN 15 DAYS

DEAR SIR I PURCHASED FORM YOUR SOW ROOM KASMERI GATE
A BATA 7 NOMBER SOES BUT MY SOES HAS DAMAGED SOUL AND
I WANT TO REPAIR MY SOES
PLEASE DO THE NEED FULL AND
SUGGGERS ME

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Address: Nashik, Maharashtra

From: Jitendra s pagar, Malegaon Dis-Nashik Maharastra
To: Bata customer care, Bata India limited
Sir,
Sub: Damage of shoes sole–complaint regarding
I am a regular user of Bata shoes. I have purchased a shoes from the showroom of Malegaon Dis-Nashik Maharastra after paying Rs.699 since date 31/1/2011. Shoes’ sole has found cracksin horizontical direction.
S.L no. of the shoe is 861-6801. The shoe is damaged because of the inferior quality.
Since I have paid Rs.699 I could not use recently. Action may kindly be taken to cure my damage. Since I have good faith in Bata products, I never kept the invoice which is irrecoverably lost.otherwise i give a complaint to Grakh Seva Kendra
Yours faithfully
Jitendra s Pagar

Aug 13, 2020

Complaint marked as Resolved

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S

sajan t sunny

from Thiruvananthapuram, Kerala

bata shoes — damage of shoes –complaint regarding

From: Sjan.T.Sunny,Additional law officer,commrcial taxes ,ernakulam
To: Bata customer care, Bata India limited
Sir,
Sub: damage of shoes –complaint regarding
I am a regular user of Bata shoes. I have purchased a pair of shoes from the showroom of Thevara,Ernakulam after paying Rs.1100 under a discount scheme hardly one month back. Shoes’ sole has stud like fittings .One the stud was lost and the sole worn out.
S.L no. of the shoe is[protected]. The shoe is damaged because of the inferior quality.
Since I have paid Rs.1100 I could not use it even for thirty days. Action may kindly be taken to cure my damage. Since I have good faith in Bata products, I never kept the invoice which is irrecoverably lost.
Yours faithfully
Sajan.T.Sunny

D

Dharshil

from Ernakulam, Kerala

Jan 12, 2011

From, http://www.consumercomplaints.in/bysubcategory/water-heaters-geysers.html

Karthikeyan.A
To,
Bata India Limited
Sir,
I'm a regular user of Bata products. I've purchased a pair of slippers from Bata showroom in Puducherry on 30th december 2010. Unfortunately the very next week itself the slippers got tored. On 8th of january I got a new pair of slippers in exchange of the old one. The new pair of slipper which I purchased on 8th january was uncomfortable for me to wear. So, on 9th january I went to the showroom to tell about the problem. But, they did not response properly. I request you to take an effective action soon.

Yours truly,
Karthikeyan.A

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Address: Pune, Maharashtra

DEAR SIR,
1. I BOUGHT A WALLET FROM BATA SHOE STORE ON JANGALI MAHARAJ ROAD VIDE CASH MEMO NO 20-04-11/1/0061 TODAY COSTING RS 599/-. IMMEDIATELY AFTER BILLING I REALISED THAT THE SIZE IS SMALLER THAN ONE WHICH I WISHED TO HAVE SO I REQUESTED THAT THE PURCHASE BE CANCELLED. I WAS GIVEN TO UNDERSTAND THAT ONCE THE BILLING HAS BEEN DONE IT CANNOT BE CANCELLED AND THAT I HAD TO EITHER PURCHASE ANOTHER ITEM IN LIEU OR ELSE TAKE THE WALLET. I DO NOT KNOW WHETHER THIS IS A COMMON PRACTICE OR I HAVE BEEN FORCED INTO BUYING AN ITEM WHICH I WAS NOT WANTING AND THAT TOO WHEN I HAD NOT YET TAKEN THE ITEM OUT OF THE SHOP.
2. NAME COL ROHAN KUTE (RETD)
[protected]@gmail.com
3. I WILL BE GRATEFUL IF I AM MADE WISE ON THE ISSUE.

Aug 13, 2020

Complaint marked as Resolved

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Address: Tamil Nadu

Hi,

Is there some responsible person for Bata India Ltd.

There wont be, because there are none.

I placed an order and waited for more than 2 to 3 weeks still no one dispatched my order or even cared to acknowledge my calls or mails.

Site went down for a day on 18th april 2011, after that the stupid customer care fraudulent number[protected] rings rings rings till next christmas.

Please do needfull as i am in need or the product or my money back or else i will reach to all major newspapers editors to take this issue in public and then the matter to consumer forum.

Shame on you

[protected] Forwarded message[protected]
From: pradeep kumar <[protected]@gmail.com>
Date: Tue, Apr 19, 2011 at 11:15 AM
Subject: Fwd: Order No.10010372 from CCAvenue
To: [protected]@bata.com

My order is not been dispatched for more than 2weeks, am not satisfied with the support that bata has shown.

Regards
Pradeep

[protected] Forwarded message[protected]
From: pradeep kumar <[protected]@gmail.com>
Date: Tue, Apr 19, 2011 at 7:49 AM
Subject: Fwd: Order No.10010372 from CCAvenue
To: customer.[protected]@bata.co.in

Hi,

ITs been more than 2 weeks i ordered an product from your company till now its not delievered.

I would like to hear the reason for this delay and let me know when will i get it done.

Regards
Pradeep.V

[protected] Forwarded message[protected]
From: <[protected]@ccavenue.com>
Date: Sat, Apr 2, 2011 at 4:30 PM
Subject: Order No.10010372 from CCAvenue
To: [protected]@gmail.com

Dear Customer,

Thank you for your order from http://www.bata.in

For your convenience, we have included a copy of your order below.
Please Note :- The charge will appear on your credit card / Account statement as 'ccavenue.com/charge'

If you have a question about your order status, you can contact the seller directly by
e-mail at : customer.[protected]@bata.co.in.

ORDER DETAILS:
Merchant Site URL : http://www.bata.in
Order Number: 10010372 Order Received: Apr 2, 2011
Total Amount : INR (Indian Rupees) 419.00
Citibank Debit Card Holder : V.Pradeep Kumar
Billing Address : (As entered by the Customer)
No67 Bose Street Krishnamoorthy NagarKodungaiyurNear S.K.Mahal Marriage Hall
Chennai Tamil Nadu
600118 India
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@gmail.com
Customer's IP Address : 180.215.100.192

Recipient's Name : N/A

Shipping Address :
N/A
N/A N/A
N/A N/A

Recipient's Phone Number :
N/A

Special Instructions :
None

Regards,

CCAvenue Customer Service

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Address: West Bengal

Dear Sir,

Request you to note that i had purchased Hush puppies from Bata Store around 2 years back (model 854-6108 H/P; Size 8); post which i had kept it in my drawer for a while. However, to my horror, when I took them out around a week back, the sole of the shoe has cracked within a week of my wearing.

Kindly note that I have been a regular user of your company's products since my childhood, and this event has been very dissapointing experience.

Request you to get the shoes either replaced/amount refunded.

Thanks
Laxmi Narayan Agarwala
+91 [protected]

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B

brijnandan Dubey

from Agra, Uttar Pradesh

bata shoes — Cracked shoes

I purchased a shoes on 27/3/2010. But after 25 days it has cracked.when i contacted to shop man. they offer me only 75% compensation.But i refused to accept it.Why should i pay for their mistake.
Kindly tell me what should i do?
Is there any way to get full compensation ?
Please help me out.

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Address: Kasargod, Kerala

Hi Sir
I am a dedicated Bata customer. I bought a Bata shoe worth Rs.899 last November dated[protected].I used it for around 1 month and i saw its upper material getting damaged. So i consulted your showroom and got to know that it is an usual case for such type of shoes.I know the warranty is only up to 2 months i got a message that if i have any further complaints get the shoe to showroom later even after the warranty period is over. Now the damage is of such a kind that iam not able to use it. So i humbly request you to grant me replacement for my shoe.

the bata showroom details is as given below
BATA INDIA LTD
KMC 1/1353-A5 PRANAV ARCADE,
KOTTACHERRY
KANHANGAD-671315
KERALA
PHONE #[protected]

Aug 13, 2020

Complaint marked as Resolved

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Address: Karnataka

I wanted to exchange the shows i bought the previous day as I did not notice the north star logo at the time of purchase. The staff at Bata store, jayanagar 3rd block bangalore was rude, had no value for my time and refused to exchange or refund the money. All this, when the shoe had not even been taken out of the box. They asked me to wait for one hour till the store manager came which i did. The store manager was extremely rude and threatened me to go and complain if i wanted to and that he did not care. Now, im stuck with shoes i dont want and certainly do not want to go back to that store again.

Aug 13, 2020

Complaint marked as Resolved

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Address: Pune, Maharashtra

Sub :- Repair/Replacement of Faulty Shoes.
Dear Sir,
I Swapnil J Shah purchased one pair canvas ladies shoes for my wife from Footworld as on
Date: 08/02/2011:
Bill No CA[protected]:
Particulars[protected]BATA[protected]:
Price Rs.300
At the time of purchase the person who is working in the store he told us shoes have warranty.
We have full faith in the name BATA SHOES & the person who is working with Bata he is the part of Bata so we don’t ask him it in writing & when we have purchased shoes we are in so much hurry because we want to go to railway station as on 08/02/11 for (Goa Express)
On second day i.e.09/02/11 my wife Mrs. Bhavana use the shoes first time and within 1 to 2 hours we came to know that there is fault in steaching of shoes so we keep it separately in the shoe box. We come from Goa on 13/02/2011
As on 15/02/11 we go to Footworld shop and meet to the person who sold us the shoes we tell him that there is fault in shoes steaching after that salesman takes the shoes and told us no problem you do one thing just wash the shoes properly, make it clean and submit it to us & we will submit it to the company. You will get the replacement or at least repairing.
We go to shop as on 20/02/11 for submitting the shoes (due to some important work from 16 Feb to 19 Feb I was not able to go to shop). Then the salesman takes shoes from us and gives the acknowledgment on back side of cash memo of shoes (Scan Copy of cash memo Front Side & Back Side Attached).
After some days when I make inquiry about shoes he told me concern person is not available please come tomorrow then again after some days when I go to store the salesman send us to the other person he may be his manager or senior. That another person told us sir, this canvas shoes have no warranty or guarantee he shown us it is printed on back side of cash memo. I told him salesman committed me the warrantee he tell me it is not possible. Then I ask him can I meet to the owner of store he told me come on tomorrow evening. Then Second day I meet to the owner of store and tell him total story he tell me sir there is no warrantee on canvas shoes you take your shoes back & cancel the acknowledgment.
Then again I tell him sir we have faith on BATA SHOES so we have purchase it from you at Rs.300. why we are not taking shoes from other when we are getting the same shoes at lower price from local market. After long discussion he told me you keep shoes with me. I will try to give you new peace from company. He tell me Person of BATA Company is come on every Monday so you come on Tuesday
After that I was gone to shop for at least 6-7 times but each & every time I get the reasons only.
& height of all things today (31/03/2011) Night when go to shop Mr.Wahidbhai (Owner of Store Approximately) tell me. Your work is done but you will get only 50% of shoe Cost so you have to pay Rs.150 again if you want the same shoes.
Sir, I am taking shoes from Bata when I was in 1st standard i.e. from last 20-22 years.
I hope you Bata Company is not supplying faulty peace intentionally but defiantly I got the faulty shoes.
So we want Replacement/Repairing (But repairing should be in proper form and look of shoes not to be changed) of shoes. For this I will not pay any type of Money.
Hope Bata Company will not disappoint me
Thanking you,
Yours Truly,

Swapnil J Shah (Customer of Bata Shoes)

Aug 13, 2020

Complaint marked as Resolved

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Address: South 24 Parganas, West Bengal

Dear sir
This letter is complaining about ILL BEHAVIOR of a sales man of BATA INDIA LTD GARIA MAIN ROAD actually I went to buy a shoe from that very shop ,the said sales man was busy to gossep the other person which was un related to sales and I was bound to handle personally. ultimatemately he was refused me to choose my shoes so that I'de to gate other choice from P-17 KANUNGO PARK KOLKATA MEMO NO NO 25-03-11/1/0021 00077 CASHIER:EDP.

IN THIS VIEW OF THE ABOVE I'M COMPLAINING ABOUT THE SAME

Aug 13, 2020

Complaint marked as Resolved

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J

Jeetu Patel

from Mumbai, Maharashtra

Nov 20, 2011

Hi

I wanted to share my experience & writing a mail with deep regret and anguish as I had visited along with my family on dated on 18th Nov-11 @ 9:20 to your BATA showroom located at Bannerghatta Road Bangalore next to Petrol Pump,

Its was 9:20pm when your shop was above to close & the staff was above to pull the shutter, I was inside my car & asked my wife to request the staff for purchasing a pair of white canvas shoes form my son, My wife entered the shop & ask the cashier.. Hi I need to purchase a pair of white canvas shoes, the cashier & other staff was busy gossiping in Malayalam language, she again said excuse me can you give me a pair of shoes, the staff replayed arrogantly no we are close, madam come tomorrow, No pls help me as tomorrow will be to late as my son has to attend the class @ 8am, No no Pls go away that is not my problem, you should have planed since morning why now at this time, do you think we are dog to slog for 24hrs, My request again don’t worry I know what is want to purchase Pls… Staff laughed at her & asked her to leave, she came out of store, I asked her what happen? did you manage to buy, she replied those 3 boys at the store are bunch of Joker has no respect for a women, I said ok let me request them…

Me & my wife again entered the store, 1 of them came out of the counter and looked at my wife and told, are you mad to come back again after telling that we are close, I was very irritated & furious that how can a staff talk to my wife in this fashion, I immediately asked the staff how dare you talk to my wife like this, he did not respond & started walking towards store room, I stopped him & asked for the shop manager/owners mb numb, he stood back & came close to my face & said this is company you get lost from hear as I am getting angry now, I stood their & did not no what to do with this arrogant staff who was constantly laughing on us & chatting in their mallu language, but I would understand few of their action that they were abusing me, I finally wanted to give them back & walked up to counter & said this is not done your billing counter is still open & your are fooling us, Both of them came out of the counter & started using vulgar language on me & tried to push me out, my wife was very embarrassed with their language, she finally could not tolerate any further & pulled my hand towards entrance, as we were walking, 1 of them replied ? get out are else you will be physically pushed out of the store, I stood & tried to tell him that you will face the music for the bad behavior, he came all the way & cot my T-Shirt & ask me to go are else I will not be able to control my anger, my mom & son rush from the car & took me out,

I really don’t know, what type of quality benchmarks are you following during the course of your manufacture. You are literally taking the Customer for a ride without adhering to any quality benchmark/standards. I feel your Bata showroom is just a show piece with high pricing and with no customer service, and is no more better than an ordinary store where there is no quality at all. Please introspect and take necessary action and these things are not repeated. Customers like me will always vouch. Time is not far, if you start facing legal action for your pathetic service and scant, I am so disappointed that I am being wearing bata shoes right from my childhood & now my children’s,

Trust I will never again step in any of your bata stores in my dreams!!! Pathetic & poor customer service

I will certainly take this to a next level & will consult my office legal team on this worst horrifying experience of my life

I don't know whether you will bother about this feedback. But if you have every cared to care for your patrons, I would like to believe that you will respond.

Bata -

Jeetu Patel

[protected]

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Address: Ernakulam, Kerala

sir,

1. I Mr Rati Krushna Samantaray, working in Indian Navy Procured one pair of sandal[protected], Salsa) from a Bata outlet (bata india limited,villaassery house, MG Road, south end,Peramanoor, Kochi-15) on 22.01.2011.

2. With in the warranty period heel of one of the sandal broken. for the same I went to the store on 16 Feb 11. The store attender told me to get the complain register in the customer care center in Bata Indai Ltd., 418/02 MG Road, Sector-17, Gurgaon,-122002 (Haryana) by phone or email.

3. 0n 18 Feb 11 I had registered the complain by Phone vide complain no20114840.

4. After the registration I had Contact many times to the Customer care and they told that the case has been resolved but the Shop from where I had purchased the sandal is not responding at all. Where as I had arranged a conversation between the Custoer care and the Shop attender. But since then the shop has not taken any actionand told that this is not his part of responsibility.

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Address: West Bengal

Respected Sir/Ma’am,

I had purchased a Ladies’ Chappal from your Hindustan Park, Kolkata Outlet, at the end of January 2011. Unfortunately the shoe of article no.571-5019 has become unusable. The adhesive of the said chappal have removed from the sole and the leather strap has cracked from the sides of the chappal within a month of purchase. I had paid Rs.399.00 for the said item but have unfortunately misplaced the cash memo of the purchase.

Please look into the matter at the earliest.

As a permanent Bata product customer and a permanent share holder, I expect your best assistance in the matter.

Thanking you,
Yours sincerely,
Indrani Mitra
Flat No.C-3
4/10 Bejoygarh
Kolkata-700 032
P.O.-Jadavpur,Kolkata
West Bengal

Aug 13, 2020

Complaint marked as Resolved

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Address: Ernakulam, Kerala

From,
Paul Jacob
Mar Thoma Public School
Kakanadu, Thengodu P.O – 682 030
Kochi Phone No : [protected], [protected]

To,
The Manager
Customer Service Bata Ltd.

Sub: Replacement of Damaged shoe (Sole cut)

Sir,
I am one of your customer using Bata foot ware during the last 30years .I had purchased a pair of 10inches Bata confit Shoes worth Rs 1999.00 from Thevara Showroom at Kochi, one and a half month back . Now I found the shoes are in a damaged on sole(Cut) this is my first experience of complaint found in Bata shoes. .But unfortunately cash memo lost from my custody I had used the shoes only for seven days, because I use car for travelling and I have some other Bata shoes and quadies. One of my shoes has 4years old and still it has no complaint .kindly make necessary arrangements for replacing the shoes from the concerned showroom as early as possible

Thanking you,

Yours Faithfully
Paul Jacob

Aug 13, 2020

Complaint marked as Resolved

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Address: Haryana

Dear Sir
My self vikram singh i am purchesed a jogar sport shoe from your showroom near big bazar ambala cantt on dated 26/12/2010 and this shoe is damaged on from the leses side on dated 20/1/2011 and go to the showroom and tell them about the problem they says that retun the shoe and we will send it to company and said that it is full calimed from company and says that came after one week when i go to take shoe they says that it will calime 50% only i had use only 25 days your company shoe and it will damage it is my fault do as the needfull and as earlist.B
BATA INDIA LTD
180-180/3 MINERVA COMPLEX
AMBALA CANTT-133001

B.NO 03362
ARTICAL SS SZ

Vikran singh
[protected]

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Address: South Delhi, Delhi

Dear Sir

This is in reference to my purchase from your Bata showroom at Dwarka, Sector-7, New Delhi (Saini Footwear).
I have purchased Hush Puppies Bata shoes from your dealer for Rs. 2500/- on 11th February 2011, following is the Article Code: 8246046 for the shoes and the serial number for the bill is 74458 book no. 745

To my surprise, the leather on the right side shoe at the ankle side is torn or dilapidated, and it is unwearable, also shoes stitching has worn out inside and outside of both pair of shoes, left and right.

I only wear these shoes for 3-4 days a week to my office only, and don't walk much while wearing these shoes, I also travel in car.. I request you to please provide assistance in exchanging the same or compensating me with my money.

Though I brought this from Dwarka, Sector -7, New Delhi, I have recently about a month back shifted to NOIDA, Sector-59; I donot travel to Dwarka at all, would request you to please provide assistance in and around NOIDA only.

Kind Regards
Vikrant Bhargava
+[protected]

Aug 13, 2020

Complaint marked as Resolved

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V

vigneshwaran1106

from Madurai, Tamil Nadu

Jun 12, 2012

Bata — teared in first day

sir/madam,

i recently bought an slipper of your company at (ALTAJ SHOES, NO 14, AMERICAN COLLEGE COMPLEX, GORIPALAYAM, MADURAI-625002, TAMILNADU.) after two days, one of my slipper were teared, when i contacted the above address they didnt respond for it ,they said it was company fault we are not responsible for it. so i kindly request you to take a sudden reaction about the complaint, if this continues you will started to lose trust of the customer on your company because of the shop which i mentioned above.

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Address: Arunachal Pradesh

purchased shoe code no.881-6754 Dated :[protected]
bill no 0038
place : Bata Stores abid road , hyderabad (andhra pradesh}
MRP 1299/- Offer price Rs. 909/-

I was at tour so could not complaint above detailed product earlier( Button Got out itself and got a hole in sole with in 35 days . taken your web address from bata, abids.)
Request you to Replace shoes immediatly.
my address : deepak mehta house no. 3-5-1119/10 B, Rajmohalla, Ramkoti , HYDERABAD-500027.
Cell : [protected], [protected].

Awaiting positive Action from Your Part

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Address: Rajasthan

I had purchased shoes from your store at tkiya chand shah, sojati gate, Jodhpur vide bill no SI 03044/080 dated 20-10-10.
Surprisingly with in a short period of less than three months the sole of the shoe cracked. In an office job and the shoes are not put to rough use.
On contacting the shop the manager refused to replace the shoes and instead want it to be repaired to which I did not agree. Since the shoes were defective having manufacturing defect of having used inferior quality material.
A complaint was also lodged with your help line no[protected] having complaint no as 20112109 dated[protected].

no response is received as yet.

it is there for requested to kindly direct the concerned and replace the shoe built with inferior quality material in line with high standards of Bata

yours sincerely

anil bhandari
c/o Sh S C Bhandari,
near silawaton ki masjid,
sonron ka bas
jodhpur

+91 [protected]

[protected]@yahoo.co.in

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Address: Idukki, Kerala

I BOUGHT A SANDAL FOR MY SON FROM THE BATA SHOWROOM AT THODUPUZHA ON DECEMBER 2010 . I SPENT Rs.400/- FOR THE SANDAL . BUT THE STRIP OF THE SANDAL WAS BROKEN WITHIN A PERIOD OF TWO WEEKS. I WENT TO THE SHOWROOM FOR REPLACEMENT BUT THEY REFUSED SAYING IT IS DUE TO THE CARELESSNESS FROM THE PART OF MY SON. THE SHOWROOM MANAGER AND THESALES PERSON WERE SO ADAMANT. ILEFT THE PLACE LEAVING THE SANDAL IN THE SHOWROOM.

DEEPALAKSHMI S
PUTHENPURAYIL
ANAKKOODU
THODUPUZHA

Aug 13, 2020

Complaint marked as Resolved

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Address: South Goa, Goa

Sir,
I purchased one pair of shoes model no 8516943 on dated 17.11.2010 from Bata store no 563/02106 at Vasco da Gama, Goa. After using three to four times I noticed the toe portion of leather of both the pieces have been separated from the soles. I approached the store keeper but he advised me to come when the manager who comes from Mumbai is available. After few visits and phone calls he accepted the damaged pair of shoes on 12.12.2010 and informed me that he will speak to the manager when he visits Goa. After that I visited your store four times and also called over phone few times. But the reply I received was that the Manager has not come so far.
I sent two e-mails to Bata Customer service on dated 24th Dec 2010 and 3rd jan 2011. But no reply is received so far.

I request you to kindly register my complain on the matter and direct M/s Bata India Ltd to replace the shoes.

With regards

Manoranjan Khuntia
E-mail - [protected]@rediffmail.com

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Address: Thane, Maharashtra

Dear Sir
I buyed a bata shoe pair from athorised Bata showroom at Thane near Thane railway station at Rs 1299. after use of 10 days its mouth stitches get opened. at 12/12/2010 I submit complaint to Bata call center having complaint No[protected] on telephone no [protected]. they promise me to reply with in 7 working days but still there is no reply from there side. so i request you to do some needfull in this matter.

Thanks & Regards
Amit S Sutawane

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S

saras Agarwal

from Chandigarh, Chandigarh

Feb 11, 2011

sir, i bought my bata shoes in 2009 from aligarh. But the logo embeded on the shoes which represent the company was tear out. So i went to the bata showroom to embeded the logo in farrukhabad(U.P).
But they refused to give me another logo and even a customer care no. & even insulted me. Sir when i bought my shoes, the dealer of aligarh told me that the services will provide you any time (& at any bata showroom)with charges or without charges.
But this time none of the arguments were followed.
Looking towards your reply.

Thanks
Sudhir Kr. Agarwal([protected])

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Address: Warangal, Andhra Pradesh

i bought a pair of chappal (product code:8749195) from bata stores, near Mulugu road, warangal on 06.11.2010. The soul of chappal detached within 15 days of purchase. i have approached your stores for repair twice and your store people repaired them.

Further, even after repairing twice, i am facing the same problem. now i no more want to repair it, instead i want my pair of chappal to be replaced either with a new pair.
i hope your will not let down your brand value in customer service.

Aug 13, 2020

Complaint marked as Resolved

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