[Resolved]  Bharat Gas, Basaveshwara Gas Agency, Yelahanka, Bangalore - 560064 — Non delivery of gas

we booked gas on 02.09.09 through Internet in www.bhartgas.com vide ref No.347123. But so far gas was not delivered. On 15th September we enquired by phone and agency told that gas will be delivered within two days. Once again today we contacted by phone, they told gas was booked on 15th September and it will be delivered after 4-5 days. Why the agency was not responded for online booking? Please reply.
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Aug 14, 2020
Complaint marked as Resolved 
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Bharat gas agency ( Basaveshwara) - Yelahanka — Bad delivery.

I have booked a cylinder two months ago. Each time when I will call the delivery boy will tell he will deliver today. He is not delivered the gas after two months. I went and complained in their office. They told to call the delivery boy. Very bad service from Basweshara gas agency . Yelhanka Bangalore. My consumer number is 16585.
Bharat Gas, Basaveshwara Gas Agency, Yelahanka, Bangalore - 560064

Worst service.They dont honor their words.Had gas cylinder defect issue & their service personnel visited and advised me to get the replacement since the valve pin of cylinder had gone in side more resulting gas flow to stove both in ON & OFF condition. Came to know after a weeks time only. Agency agreed over phone to exchange but after going to office with the defective cylinder, faced half an hour torture to get new one & made me to speak to 4 people. They tried to push me back without honouring request. They told you have used some amount of gas & I even voluntarily agreed to pay the amount for the used gas since I was bother about safety of my family.They tried to disobey my request and after continuous argument, paid 200 Rs.extra and took the cylinder my self.By experience Indane gives best customer service.For any quality issue they come to house & get the problem resolved. Because of improper decision by some of agency personnels, Agency name will get spoiled.Request owner to take necessary action.I had not expected this. Please note in some of the areas, bharat gas service is excellent. Think Bharat gas company also get bad name.
Request Bharat gas company to pay some percentage of agency commision on customer reviews. With this things will get improved.
Ravishankar, [protected]
MEDPLUS MART, MEDPLUS INDIA, YELAHANKA

This is to bring to your notice that one strip out of 3 strips was found damaged, Expired and contaminated which was oberved after taking to home.
I had not expected this type of service from Medplus mart where ones Life is taking granted.
Photos and Bill copy is attached with this. Also God only can read bill contents. Looks we should not read any content of it and no purpose of giving bill also.Not legible at all.
Request to take serious action on the personnel who has originated. Shop Incharge says that he is not responsible since I have ordered on line & coming from godown. Pl.confirm should we continue to order or not. Looks 20% discount is being given for the expired and defective ones.God only has to save since majority senor citizens use this option in absence of their earning to lead life.
Order no. OKAMM[protected], 22/05/20

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