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[Resolved]  Bharat Gas — amardeep gas, gms road, dehradun, poor supply

Sir, the distributor has no fix policy for distribution of gas namely
i) At times they ask for advance booking of gas to be done on telephone and on other occasions (most of the time ) they provide gas without booking, depends on the drivers mood, when the gas is booked on phone then they want booking receipt, as issued by their office to them, which they seldom carry, it delays the delivery of gas.
ii) Distributor has neither fixed any day of the week and / or the date for delivery of the gas in my locality i.e. Nanda Chowki nor any place where the truck would stops and distribute the gas to the consumers of this locality, they don’t have fix time too, some time they arrive at 10AM, 12PM and on occasions after 2PM, as a result one has to be always on the road to look out for the gas every day.

Please note that their truck carrying gas, every day passes through (certainly not at fixed time) nanda chowki and other localities on its way to Selakui but it never stops in between to deliver gas even if one tries to stop it, and if one could chase him and force to stop they make innumerable excuses and invariable ask to book gas first, against generally followed norm of taking the counterfoil of the coupon book and gas being booked by themself only. As a consumer we are totally left on the whims of the driver of the van/truck, always waiting on the road for his benevolence, certainly people have other more important chores to attend .
You are requested to kindly look into the matter and evolve some efficient method for the distribution of cooking gas.
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  3 CommentsShareTweet

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Bharat Gas — AMARDEEP GAS, GMS ROAD VERY POOR DISTRIBUTION

Sir, the distributor has no fix policy for distribution of gas namely
i) At times they ask for advance booking of gas to be done on telephone and on other occasions (most of the time ) they provide gas without booking, depends on the drivers mood, when the gas is booked on phone then they want booking receipt, as issued by their office to them, which they seldom carry, it delays the delivery of gas.
ii) Distributor has neither fixed any day of the week and / or the date for delivery of the gas in my locality i.e. Nanda Chowki nor any place where the truck would stops and distribute the gas to the consumers of this locality, they don’t have fix time too, some time they arrive at 10AM, 12PM and on occasions after 2PM, as a result one has to be always on the road to look out for the gas every day.

Please note that their truck carrying gas, every day passes through (certainly not at fixed time) nanda chowki and other localities on its way to Selakui but it never stops in between to deliver gas even if one tries to stop it, and if one could chase him and force to stop they make innumerable excuses and invariable ask to book gas first, against generally followed norm of taking the counterfoil of the coupon book and gas being booked by themself only. As a consumer we are totally left on the whims of the driver of the van/truck, always waiting on the road for his benevolence, certainly people have other more important chores to attend .
You are requested to kindly look into the matter and evolve some efficient method for the distribution of cooking gas.
very poor service.recipt of 4 october 2009 delivered cylinder on 11 oct 2009.
To, Dated January 4, 2011
The Customer Care
Bharat Petrolium.
Jaipur.

Dear Sir,
This is to bring your notice that I am your consumer. My Consumer No. is A49700 in the name of A.S.Bhatnagar C/o 84, Bhomiya Nagar, Kalwar Road, Jhotwara, Jaipur (Raj.) under your dealer M/s Ambika Gas Service Sikar Road, Ambabari.
This is to inform your authority that last time I received filled Gas Cylinder on 12th November, 2010 inspite of my booking on telephone Ambika aganecy have not deliver me Gas Cylinder Why?
This is also bring your notice that my mother called over telephone their employee misbeheave and ruthlessly replied to cut the phone and my mother called again & again but no reply or satisfactory response given to her.
Today I personally went and requested them to deliver the Cylinder but their employee have not satisfied me why the delay in delivery of Cylinder has occurred when I demanded the complain register they have refused and told to put complain in complain box. “Why proper register not being maintained.”
Though I have registered my complain in person to Mr. D.C.Gupta to your V.K.I.A Jaipur office for proper reply. And they assured me for immediate and effective action will be taken. And they will confirm the action taken against them within a week. (Though your complain no. +[protected] was no reply today from 11:30 to 1:00 O’Clock.)
Now I request to ensure for immediate action against them or failing in I will take the matter to consumer forum.
Awaiting your prompt & effective action against misbeheaviour and also delay in delivery of Cylider to us.

Worm Regards,


A.S.Bhatnagar
Consumer No. A49700
Mobile No. +91-[protected], [protected]


C.C. To Mumbai Fax +[protected],
Gaziabad Fax +[protected]
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