Bharat Petroleum [BPCL] Complaints & Reviews

Sir

I booked for refilling my clinder on dated 08 Sep 09 but yet is not delivered to us, after many reminder to consern office and they are not picking up phone

Can you please updated on what is your processure to deliver cylinder( no of days) to consumer .How long we are wait for

My Cosumer no 1857

Name & Address of Distributor---Sachin Gas Services
4/51 old Double storey
Lajpat Nagar
New Delhi-110024

Waiting for Positive response


Thanks & Regards

Ram Singh

[protected]

Dear Sir,

We are very depressed with the service of Bharat Gas Distributor " Dhana Lakshmi Gas Agency, Chennai, India, "

Three Years Ago I purchase One connection of bharat gas and they give me one cylinder and told me that after some days you take second cyliner on same connection and still now i have only one cylinder because whenever I went to baarat gas agency to take second cylinder, No any satisfactory answer get by us he always saying that wait for 2-3 months so this request to you please give the second cylinder I am facing so many problem i hope you accept my request and give me the second cyliner .

My Name : St. Marri
My Consumer No. : 31375
Mobile No. :[protected]
Mail ID : [protected]@seaangel.net.in
[protected][protected][protected][protected]
Distributor Name : " DHANA LAKSHMI GAS AGENCY
Location : CHENNAI ( INDIA )
Distributor No. :[protected], 6528775

sir
my name gas a/c-17449my name is iswar ch sahoo i booking my gas 18/11/2009 i get my gas after 8days sir i ask another booking which date sangram gas gentliman felow said me which date give you gas. they are said me after the 21days we are delyvery the gas date.sir how can we live because they taking time one month 5days so how.sir i telephone him they are inentionaly alywase egaged it sir i give his address and phone no

SANGRAM GAS
AT/PO-MADHUPATNA, PRESS CHAKA.
DIST- CUTTACK
STAT-ORRISA
PIN-753010
PHONE-[protected], [protected]
AGENCY-INDIAN GAS

Dear Sir

I am transfer Delhi to Rewari Haryana deposite cylander on 3.12.2010 our agencies in Delhi Dislhad garden M/s Gautam Gas agencises & taken receipt No[protected] dt 3.12.2010 and submited to Rewari -Anil Bharat gas Services on 5.12.2010 Ledger foilo No. 334,

As per Gas Anil Bharat Gas Services as on date we have not received confirmance from Gautam Gas agence Delhi, then we will not provied Gas connection,

I request to please take necessary action Immiditly

bp is a cheat company with employes and company never listen to any complaints
as i am mentioned many times hirdaram mansa ram fuel filling station is cheating like any thing and they nvr give any single responce this petrol pump locate in mubarikpur near dera bassi
punjab distt mohali plz visit them secretly they re cheating in petrol and giving less fuel per litre

It is to bring to the kind notice of "Bharat Petroleum Petrol Pump, Preet-Vihar, Delhi-110092" that employees of BP Petrol Pump are cheating the customer and giving less petrol. Today 7th march 2010
when i had gone to fill petrol for about 300 rs. They had approximately filled petrol for approxiamately for about 180-190 rs. This i realized when i was back home and saw that the fuel meter has still not come to normal range which was supposed to be for 300 rs. This place is about 10 km from my place and i didnt have the strength from my place. During the conversation they kept me busy by engaging in talk that the 500 rs note that i have given is fake (which evidently was not) and during that time they some how managed to fill less petrol.Since i dont have any receipt for the above mentioned filling i can't prove anything.
My complaint should be forwarded to the concerned "Manager" of Bharat petroluem, Preet-Vihar, Delhi-110092. and i hope concerned authority can carry out suprise check at the petrol bunk and carry out necessary action.

मैं अक्सर प्रीत विहार पेट्रोल पम्प से प्रेट्रोल भरवाता हूँ, आज 27/12/2010 भी मैंने पेट्रोल पम्प से 500 रुपए का पेट्रोल भरवाया ! मैंने अक्सर नोट किया हैं कि जैसे ही मीटर 500 रुपए पर आता है पेट्रोल भरने वाला तुरंत pipe nossle का लीवर अपने हाथ से खोलता है, और ये भी कई बार नोट किया हैं कि जैसे ही मीटर 500 रुपए पर आता है मीटर मशीन पर खड़ा एम्प्लोयी तुरंत मीटर मशीन में लगा लीवर अपने हाथ से ऊपर कर देता है |
कृपया हमें बताएं कि जब आपका एम्प्लोयी 500 रुपए मशीन में फीड कर देता है तो उसको अपने हाथ से पेट्रोल सप्लाई रोकने कि क्या जरुरत है ? कई बार हमने इस बारे में टोका है लेकिन कोई असर नहीं पड़ता है | आप दोनों तरफ तो नजर नहीं रख सकते हैं |
आज भी ऐसा ही हुआ | लड़के ने पेट्रोल भरा और 500 रुपए की रीडिंग आते ही तुरंत pipe nossle का लीवर छोड़ा और लड़की ने 500 रुपए की रीडिंग आते ही मशीन के अंदर लगा लीवर अपने हाथ से बंद किया |
--
Mukul Gupta
[protected]
[protected]

Dear Concern,

This is to inform you that employees of "Bharat Petroleum Petrol Pump, Preet-Vihar, Delhi-110092" try to befool their customers & misbehave.

They are cheating customer, last day i paid 300/- for the petrol, but after filling the petrol started like give me 100/- more as u have given me only 200/- for the same. and started misbehaving.

I contacted Ved Prakash Mishra & Other Staff for the same but dint get any response.

My complaint should be forwarded to the concerned "Manager" of Bharat petroluem, Preet-Vihar, Delhi-110092..& strict action should be taken against their employees by educating them this shouldn't happen with anybody anywhere..otherwise, if it happens again with me ...I'll forward it to consumer forum...

Regards,
Akshay Sharma

sir

i am in thiyagadurgam town panchayat . i am tranfered from chennai to thiyagadugam
already i have a connection at chennai now i surrended and transfer to thiyagaduram but i am not known any barath dealer near by one so please if you know the dealer pls send the address to the above mail id


thanking you

yours vijay

Gas Regulator wanted contact me [protected]

Sir I am D.Jesreel customer of Imayam Bharat Gas Service, Villupuram. My consumer No is 8122. I booked for gas cylinder on[protected]. While I am booking, agency said my gas cylinder will be provided within 15 days. I did not insist upon it till 5th November due to deepavali which may help to celebrators. But when I inquired about cylinder on 10-11-10 I was informed that the cylinder has been delivered. Till date no cylinder has supplied to me and whenever I contact I get reply that the cylinder will be supplied on the next day. Do needful.

I am having gas connection with consumer no. 1394at Barjora (vill-nityananda pur ). I take up gas cylinder from sri chandan pur (kalgora). Our Banerjee Gas Agency says that there has no any registered Distributor.Then my question how they did this type of illegal work, and why Banerjee gas agency permit for supply the gas to her consumer, and I am taking the cylinder since 7years from thatdistributors who is distributor of the Dealer Ms. Tapasi Banerjee (propritorof Banerjee gas agency). Another alligation, to take cylinder we have to go distributor godown although we are paying for homedeliveries.We have not get timely supply the gas.when we complain to Banerjee gas agency by oraly against the distributor then she is saying thatI have no any distributor in KALGORA ( Sri Chandan Pur).
We are compel to buy it from him in Rs.355/- and they did not give any documents receipt.
Kindly look for this matter and get us help.Contact Name: Ms.Tapasi Banerjee, Dealer Name: Banerjee gas agency, Address: Bankura Road, Barjora, City; Barjora, District; Bankura, West Bengal. Tel.Ph.[protected].

BHARAT GAS AGENCY
G-1, PALAM EXTN. OPP. BRAHMA APARTMENT, SECTOR 7, DWARKA NEW DELHI.

MY CONSUMER NO. 19620A

ABOVE NAMED AGENCY IF WE BOOKED THE GAS ON PHONE AFTER 5 TO 6 DAYS AWAITING FOR CYCENDER THEN AGAIN CALL THEY SAID WE HAVE NO BOOKING. WE R FACING VERY MUCH PROBLEM EVERY TIME. I BOOKED MY ABOVEMENTIONED GAS ON 25APR UNDER REF NO 5086 BUT THEY SAYING WE HAVE NO BOOKING. PL LOOK INTO THE MATTER.

B'RGDS
VIRENDER GOEL

I AM SURESHKUMAR, COIMBATORE SAIBABA COLONY, CONSUMER No.39289 OF RADHA GAS SERVICE. THE SERVICE IS VERY POOR, I HAVE BOOKED REFILL ON 23-3-04 TILL DATE I HAVE NOT RECEIVED, WHEN ASKED OVER PHONE THE REPLY IS YOU WILL GET IT AFTER 15 DAYS, AT SECOND CALL IT WAS 20 DAYS, IS THERE ANY GUIDELINES FOR THIS KIND OF DELAY, BUT IF YOU PAY HIGHER RATE YOU GET IT NEXUS BETWEEN STAFF, IF THIS CONTINUE I HAVE TO GO TO CONSUMER COURT

I am Shashi Kumar S/o Sh. Puransingh my consumer no. is 3281 the agency is Sarla Enterp. saftdarjung Enclave. New Delhi-110029. I have booked a refill cyclinder on 15 October by phone but I have not received any cyl. till date. and the phone full busy or engage from 20.10.2009 to 21.10.2009 from 10:00 am to till time. I think they niglact all calls due to cyl. If I pay highter rate 100/- at agency and 150/- to delivery man then they supply cyl. with in 10 minitus. Last month I also had booked a cyliender, I had faced same problem at that time.


Kindly check the phone no. [protected] and [protected] for engage or not. and take necessory action.

Bharat Petroleum LPG Cylinder — Non Delivery of LPG

My consumer no.18407of Dstibutor -Kitchen Aid of Bharat Petroleum.I booked my
LPG on 3/3/2010 and alotted booking no.33.After 10 days we enquired about status and told it will be delivered in a two-three days.But it was not delivered.We again called up and to utter our surprise we were told your booking has been done on 18/03/2010.This is not a maiden incident,in the past also we faced such situation. Please do something.

WE HAVE FOLLOWING 5 CONSUMER NOs:
1-0347, 2-0348,[protected], 5-002295
we have booked 0n[protected].
our school hostel is 10 k.m. away from Gas Distributing Centre of Raghunathpur,Siwan.
They call us daily but do not give LPG Cylinders.We run hostel for poor students in village kujhwa for educating those poors totally free of cost.Our charity organisation is registerded with Govt. of Bihar.Registered Charity Number is 294-92.
The details of Gas supplier is as follows:
Name- GURIYA ENTERPRISES
Code No.- 451744
Mobile no. [protected],[protected].
We have to run the hostel at any cost.In emergency we have purchased Commercial Cylinders.They do not have fixed charges for it.Some times they charge Rs 1350=00.Some times Rs 1700=00.
We are fed up.
Please take some actions and kindly let me know the charges and weight of commercial as well as domestic LPG cylindersThe weight should be full cylinder with filled gas.

Bharat Gas — Distributors are not willing to give extra cylender.

Thi is to bring to your notice and immediate action on the below issue.

Name: Srinivasarao.K
Bharat gas customer ID: 30524 (Sri Raksha Gas Agency, Bangalore, Hosur Road)
Mobile: [protected]

It is a pathetic sevrice iam getting from the Sri Raksha Gas Agency([protected], [protected], [protected]). Inspite of late delivery of cylender after giving a refill reqest, they are not at all willing to issue the 2nd cylender. simply they are saying that, they stopped giving the same.

when i call the customer relation center([protected], [protected]) of Bharat gas who controls all the Distributors in bangalore, they said, the distributors should issue the 2nd cylender on my request and he said he will speak with the distributor regarding the same. even after this, the distributor is not willing to issue the same.

kindly intervene and take necessary action immediately.

very bad delivery worst supply of sree rakshya services, my consumer number is 25819 i booked last one month back still i am not received.my booking no is 8271

Name: SUMITRA
Bharat gas customer ID: 22556 (Manveer Gas Agency, E-2, Chand bagh, main road, Bhajanpura Delhi-94 )
Mobile: [protected]

It is a pathetic sevrice i am getting from the Manvir Gas Agency.We have only one cylender last ten year, I had more and more complain in his office for 2nd cylender but they could not any response and they are not issuing the 2nd cylender. simply they are saying that, they stopped giving the cylender.

when i call the customer relation cente of Bharat gas who controls all the Distributors in Delhi, they said, the distributors should issue the 2nd cylender on my request and he said he will speak with the distributor regarding this. even after this, the distributor is not issue the 2nd cylender.

kindly intervene and take necessary action immediately.
Read comments

i fully agree with your complaint on Sree Raksha gas agency... I am facing lot of difficulties with this agency and their service is very very pathetic.

dear sir,
I want new connection in kolkata, as i am from mumbai last few years we were in abroad due to which i disconnected my HP gas connection, as i kolkata bharat gas is easily available i want new connection but problem is they ask us to take full set including gas stove which i dont require as already i have 2 gas stove due to these reason i am not getting new connection, as i am urgently needed please help me
Or else me me detail of local distribution agency which could help me with out buying new gas stove as their charges for new set is too high please help me in these regards

thanks
bye
Prema

sir,

i have gas connection with your agent in selaiyur (chennai - 600073).
now i want additional cylidor, for that people (your agent) asking Rs.3500/-.

let me know the actulal price of cylindor,

name : R C PANDIAN
CONSUMER NO : 19141

Dear sir,
i want a new bharat gas connection, subdelar want Rs.4850 for new connection in ulhasnagar (dis.ulhasnagar) and give one cylander, one ragulater with pipe, one chula.
without chula subdelar canot give connection.
sir,
i want to know that one chula, must to purchase with connection.

Amit Nagarkar
Reliance Employee
emai : amit.[protected]@indiatimes.com
MB : [protected] [protected]

My Name is Antoney Raj, I too had applied for new connection before one and half month in Bharat Gas Agency in Tonk District of Rajasthan. But till now I didnt receive any reply from the agency.
I too visited many times to the office but no positive response from the agency.

Please do some help in this case.
AGENCY IS NOT SERVING THE NEEDY.

Hi,

Can anyone let me know the process to apply for the second cylinder on the same connection - for BHARAT GAS: Pune?

my two clender but your ditstbuter given me one clender ofter one month my famly six member with chidren plesemy anther clender re fill before one mont my consumer no 36773 anugaraha agences banglore

Dear Sir,
I have a BHARAT gas conection No. 19071. But i have only Single cylender. Your distributer ( National Gas Agency, Muzaffarnagar )not given me the D.B.C. He said that the Bharat Gas Company is not giving D.B.C.. so i cant give u Second Cylender.
I m very need ful for D.B.C.
plzzzz. sir order to issue my D.B.C.
Thanks.
Babli

sir, my consumer no.4050. A.BALAKRISHNAN i already booked mycylinder on11-12-13. my reference no is 19166343.since i not get it please take action. thanks.ABALAKRISHNAN.

I do totally agree with this feedback, they dont listen to the customer. I have booked a refill before 20 days and it is not delivered yet. i am naveen verma from delhi and using bharat gas services. my consumer number is 11478. they never respond to the phone calls. we have to take a off to book the refill.

NOBODY IS THERE TO RESPOND TO THE CONSUMER.

SO PATHETIC

i have different story with bharat gas
i am living in delhi from last 5 years, i have taken connection at time of BJP goverment, service was good best that time, i just book the cylinder, i get gas within 3 -4 hrs

now since the time of Hon. Sonia Ji Gandhii.. ji ji ji

i get gas after 1 week / 2 weeks most of the time after 1 week i have to take slip myself and go to godown and and take cylinder myself

few times i have to take in black

i was bachelor then no problems
i take usually 2 -3 cylinders in year
now i am family person and have daughter six months oldi went for booking they refused and are saying you take less amount of gas
they need affidavid for that then only they would provide me booking
i talked in head office same answer there, this has already lapsed 2 days
i dont know what is process for affidavid i talked to one lawer he told me charges are rs.200/- and i have to go to court for that, the process would take atleas none business day

the cost and suffering i have due to this i think i take it through black
i dont know what should i do
please do let FIR or anything else

Prashant
[protected]

My consumer number 17374 my name is sureshkumar distributors name sreekish gas agencies vatakara 1 whose distributer code is 621719.their fone nomber [protected] &[protected] I am allredy booked before1month[june 13]and iam not getting yet they asked me 500 rupees blak delivery

The booking was done. But in view of non response on phone on two occasions, the booking stood cancelled. The customer rebooked and was delivered. No demand for any amount was made.

Hi,

I haven't received my refill LPG inspite of booking refill LPG on 22nd Jan 2009. Our distribution agency Excel Gas service, sector -29, Navi Mumbai 400705 did not bother to register our request. Inspite of calling them repeatedly there was no response from other end even though we register refill request with a gap of 2.5 months. BPCL should address this issue as the earliest and take action against agency which is not fulfilling the customer request and verify if there is any misuse of domestic customer LPG by agency

shyamji gas agency — refilling of lpg gas

I would like to bring this malpractice to your kind notice that I am the customer of Bharat Gas. My consumer no. is vk 4206; and fall under the dealership of M/s shyamji gas AGENCY (BHARAT GAS DISTRIBUTOR), 14,arcade b-7,vasant kunj delhi-110070 I had Booked For the Reffiling Of LPG cylinder on dt. 28.11.2011 at 09:00 in morning nd nw its 4.12.2011 nd there is not any valuable response from the distributor of vasant kunj new delhi i am calling them daily but sir dey are not picking up the call nd saying dat delivery vechile is nt coming that's why!!! but all the bharat gas cylinders are delivering den why not mine......they are extremely rude and show careless attitude. ill date there is no sign of the cylinder. and my number is [protected] please make me sure that it will deliver as soon as possible or otherwise I will go to the consumer court for complaint. I will take judgement by court.

ajit singh
[protected]

Dear sir,

My name is Rupali Mahesh Bramhapurekar resendential of Fatima Manjil, Chwal no 2, room no 1, Bhatwadi, Ghatkopar Mumbai 400084, my contact number is [protected] and

consumer number 84441,
Distributor Name Ashok Gas Service,
Distributor Code 371704,
Address is : Sai sadguru appt, shop no B/2, Sainathwadi, andheri, ghatkopar link road,
asalpha villege, Ghatkopar(W), Mumbai-84.

Requst you to refill the gas ASAP.


Thanks and Regards,
Rupali M. Bramhapurekar.

i want chandiwali buci. gas number Pls. send me my mobile number [protected]

Dear Madam,
My Name girish totagi, Requst to Refile Gas on Satarday.
Consumer No-5575053
Contact No-[protected]

Bharat Gas — Rude behaviour and bad gas booking.

sir, my gas agency name is vinay gas service. His behabiour is very rude. He does not want give gas refill easily. He take 70days in gas refille. He is very rude.please help.... My customer no. -V-8992 Name.sanjay

LPG Cylinder refill and second cylinder — No Refill till date and no second cylinder issued till date

Sir,

My consumer no. is J 30928. I had applied for a new connection on 28/2/08 from Jyoti gas at Tripunithura- 682301, Kochi. They had initially asked me to pay 3500/- Rs. which included me to buy utensils from them.

Later when I found out from my husband who is working aborad that I need not buy such things from them I went again to their office and got the balance money. I was told that the second cylinder would be delivered after one month. And they asked me I would need to pay 2000. But again I understand that the cylinder cost is only 850.

The worst part is I had made a request for refill of my only cylinder which is not refilled even once after issue. I have been borrowing the cylinders from my neighbours and running the show while i am here.

The 3 telephone nos.of this agency is always engaged surprisingly enough even after their office hours and holidays which clearly states that this phone is tampered with to avoid customer contacts. Their nos. are[protected], 780588 and 785055.

While I contacted them once over phone they said I have to bring the empty cylinder to their go-down and get it refilled. I am surpised if I have to go to my work in the court or work for Jyoti gas as a delivery man. He also said that people who have booked for 200 days ago have still not got the deliveries.

I was really surprised when my husband was able to get a cylinder for his friend on a commercial vehicle on the spot. More than 10 months from getting my connection I have not got the second cylinder as well asa single cylinder refill.

I wish to bring this to the notice of the company and look forward for help failing which I will need to take a legal course.

Appreciate an immediate inquiry into this matter.

Regards,
Navia Sebastian,
Advocate
High Court of Kerala

[protected]
[protected]

lpg refill — Bharat gas

My consumer number :-14202 in the nameof VR,. VINAITHEERTHAN
Agency name;- K.Ramanaiah Gas Agency.VALASARAVAKKAM Chennai-600087.
Eventhough I have booked gas on 23rd of October 2010 till date I did not receive the gas refill this minute. while booking they said it may reach within a weeks time. They never furnish booking number while booking the refill through telephone.They never take telephone calls regularly.Kindly investigate the matter and advise me .

Thanking you.
Yours faithfully,
VINAITHEERTYHAN VR.

Bharat Gas — Lpg gas refills

sir we are totally frustrated with trying to get gas refills from our distributor Ms anita gas sevice , virar west .In spite of booking a refill ,we do not get delivery even after fifteen days .not to mention a totally indifferent staff manning the booking counters . this is more of a rule than an exception ,i m sure there are many more frustraed consumers like me . Hope somebody in the organization has the good sense to look into complaints like these and bring releif to scores of consumers yours frustrated consumer

Dear Sir, We have applied for gas more than a month .But the agency is reluctant to issue it. We went to the office three times within 24 hrs. still the agency is not responding . The agency is keeti gas agency, Near Collectorate, Kottayam, KERALA, India, their office phon numbers are [protected],[protected]. We r staying within 300mtrs from the agency too.Pl respond urgently,

Thanking u

Dear Sir,

I have send another mail right now for not delivering the gas after long days of booking, from kottayam, agency is keerti gas agency. our consumer number is = 11211.Pl respond urgently.

Thnking u

sam

I have send another mail right now for not delivering the gas after long days of booking, from hisar
agency natioinal gas service. Our consumer no.is11783.plz do urgently
thanks in advance
sundeep arya
565, sector-14
hisar-125001

This is to inform the concerned that they are delivering the gas on time. If we book for gas every time deliver the gas to the person who have not booked because of the same name. Every time even after informing this probelm occurs. None of the lines being picked by the employees working in the agencies, only we have luck line will be connected. There is not endm for this.

Request the concerend to intervene and sort out this issue.

we are making advance booking of cooking gas every month for cooking gas for bharat gas, agency by,
Neehal Gas Service Mayur Vihar Pase-I Delhi, for consumer no., 21258 but agency does not supply the lpg to us, they said it will take a month for delivery . So it is requested to related officers ro take an effective action to make the delivery smooth . thanks

Dear venkadesh,
What you are saying above is exacetly currect. That is not THILLAI GAS, THOLLAI gas. They are doing number one dubakur service.
Instead of doing this business better to shutdowm start begging to the pulbic.

we accept this we also facing this problem. please barath gsa notify this

this thillai gas very stupid people. close your shop and start proscecute

Yes it is exactly true!
The Woresest of all Gas Service! Thillai Gas Customer service is "THE WOREST"
They never worried about customers! It has been a regular problem from them for so many years!
For example:-
Gas cylinder delivered on March- 05 -2011
Gas cylinder rebooked on April- 30 -2011 Booking no: 36846
No cylinder supply till May- 29- 2011 !
No Gas in our house from May- 01- 2011 !
Thillai gas Customer service showed no proper response to my phone call.
Now my question is, wheather they supplied Gas cylinder to customer, booked on/after April-30-2011
(that was my booking date) or not? I STRONGLY RECOMMEND, TO CLOSE THE THILLAI GAS
SERVICE. INSTEAD OF CHANGING THE ADMINISTRATION, BETTER TO CLOSE THE SERVICE
THANK YOU.