Consumar No : 15256
Distributor Code : 113552
Distributor Name : Shyamji Enterprises, Shop No - 14, B-10, Vasant Kunj, New Delhi
Dear Sir,
On 03.01.2009, I booked for refill of gas cylinder under booking no. 196. Even after, several reminders over the phone, gas cylinder is still not delivered, however, more than 15 days are over after booking.
On repeated follow up, booking person at gas agency confirmed that the delivery man has taken the cylinder against this booking on 05.01.2009 but surprise, he has not delivered cylinder till date. I requested booking person to catch hold the delivery man Mr. Sudhir Kumar but he showed his helplessness and advised to talk to owner Mr. Rakesh Sharma at [protected].
Sir, I am trying to contact Mr. Sharma for the last five days but he is not picking up the phone.
Therefore, I request you, please look in to the matter as this kind of activities will promote black marketing which is an offence and needs your immediate attention.
I further request you, Kindly instruct the gas agency owner to take appropriate action against this matter to avoid repetition.
Looking forward to have your support for regular and prompt services from BPCL.
Best regards,
M.K.Agarwal
[protected]
Aug 14, 2020
Complaint marked as Resolved
Bharat Gas — Distributors are not willing to give extra cylender.
Thi is to bring to your notice and immediate action on the below issue.Name: Srinivasarao.K
Bharat gas customer ID: 30524 (Sri Raksha Gas Agency, Bangalore, Hosur Road)
Mobile: [protected]
It is a pathetic sevrice iam getting from the Sri Raksha Gas Agency([protected], [protected], [protected]). Inspite of late delivery of cylender after giving a refill reqest, they are not at all willing to issue the 2nd cylender. simply they are saying that, they stopped giving the same.
when i call the customer relation center([protected], [protected]) of Bharat gas who controls all the Distributors in bangalore, they said, the distributors should issue the 2nd cylender on my request and he said he will speak with the distributor regarding the same. even after this, the distributor is not willing to issue the same.
kindly intervene and take necessary action immediately.