Bharat Petroleum [BPCL] Complaints & Reviews

Bharat Gas — Late delivary of cylinder & booking

Respected Sir'
I am V.S. Angane had booked my cylinder on date 01.01.09 at Ajinkya Gas Agancy Badalapure. Thane My costamer No. is 20236.I was asking for booking cylinder from 25.12.08 but thay are not ready to book saying your delivary is given on 10.12.08 which was 10 days after booking.Ple explain me that which 21 days are concidered for booking i.e. date of booking or date of delivery& what will be done in difference of these two date.

I bajrang lal mundhra my consumer no. 46949 at your distributors Tirupathi Gas Service Bhayandar (E) Thane, When i go there for booking of new cylinder he sold me by force a gas stove Rs.2300 her cash memo no. 1687 market value is 900/-, 5ltr fourtine oil Rs. 520/- but mrp on oil box 450/- he give to me cash memo no. 3022 of rx. 520/-, 500gm tea ra.127/- cash memo no. 3122 .
I not want to buy this goods but he preciousries to me purchase this goods, either i go to consumer court. I request to you please take a such action agnst Tirupathi gas service

To whom so ever it may concern

As i have booked bharat gas cylinder on 14th october' 09 Bearing Consumer no 23381 named R. Vikram Kumar holding my connection with M/s. Jayaram Enterprises, 6 No Cross Roads, Hyderabad - 44., whenever i call both the lines will get youngaged and for the same we have to go there n ask for the cylinder even though there is no response and till now we dint receive cylinder.

I am trying to reach on Phone No:[protected] & 2740 7126 but everytime it will be youngaged.

Kindly suggest me.

Thanks & Regards

R Vikram Kumar (Cell:[protected]
Bharat Gas Consumer No 23381
M/s. Jayaram Enterprises
6No Cross Roads
Hyderabad - 500 044
Ph:[protected] & 2740 7126

I am facing the same problem with Bharat gas. They took 15 days to book when the earlier cylinder comes. we are having a big family 7 to 8 persons and one cylinder is not enough for us. if this is the time period then we are facing the big problem. The gas agencies are not aware of the consumer's problem when they will face then they will be aware of this situation. I think they get's cylinder anytime free of cost. so they are no aware . what is the problem if the take the booking 8 days after the cylinder is delivered so the consumer will not face any problem. i am living in Manikbaug area.
gas agency is
shriram gas agency
near Telephone agaency
suvarna nagari society
sinhagad road-51

Bharat Gas — booking & delivery late

DEAR SIR,
THE BHARAT GAS CLAIMS TO DELIVER THE GAS-CYLINDER TO ITS CONSUMER WITHIN 24 HOURS OF BOOKING.
HERE,WE HAD BOOKED OUR CYLINDER FOR HOME-DELIVERY
ON 25/11/2010AT CONECTION NO. IS 10648
THE DELIVERY HAS NOT TAKEN PLACE DESPITE OUR DAILY
REMINDERS TILL TODAY i.e. 15/12/2010
MY CONTECT NO. IS [protected]

Bharat Petroleum Corporation Ltd. — LPG Connection charges

Dear Sir,

This is Vishwas Sharma, I am taken LPG domestic canection with Bharat Gas, deler - Eminent Computers Pvt. Ltd., Shop No. 5 & 6, L134/1, Sangam Vihar, New Delhi -110062, My Subscription Voucher No.[protected], Consumer No. 3875, Dtd 19/10/07, Blue Card No. 7108289, Serial No. A908327.
In this case deler has been taken Rs.4000/-(Four Thousand Only) from me, otherwise he anable for any gas canection providing. I request to deler for any recept of money teken by him but he is not gave me any receipt.
What is happend in national capital & with Bharat Petroleum it is a Brand name company.
I request to you pls. refund my money.

thanks & Regards
vishwas

All the LPG delers involve in this type of activites, they make the frode type of money on behalf of the Brand company names.
in this case all unofficeal money refund to Mr. Vishwas.

thanks
Rakesh Kumar

the consumer no.1235 with RadhaGasService, COIMBATORE

no action against my complent no C[protected] INBHARAT PERTROLIM SITE BUT NO RESPONCE FROM THEM .I HAD COMPLENT AGAIST ESS ESS GAS AGENCY -A BLOCK NEHRU VIHAR DELHI-110054.MY SELF IS NAVNEET SHARMA HNO B-756 SANT NAGAR BURARI DELHI-110084..THE DISTIBUTOR MRS MEHRA AND MANAGER MR ACHARYA DOING 1.BLCK MARKETING OF CYLENDER .2.DAILY 100.CYLENDERS BLACK MARKETING .MISBEHAVE WITH ME .NEW CONNECTION ISSUE .CONDITIONAL WHO PERSON WHO WANT TO NEW CONNECTION MUST BE PURCHASE .GOODS RS 400.LIKE RICE RS 75.PER KG .CHYA PATI 75PER 250GM ..IN THE MATKET THIS RICE RS 25 PER KG .ESS AGENCY DISTIBUTOR COMPEL EVERY BODY TO PURCHASE ABOVE MENTIONED ARTICLES.SALES OFFICER MR JOHAN ALSO MIXED WITHTHEM.MISBEHAVE WITH CONSUMERS.NEW CONNECTION RS 5000ALONG WITH GAS STOVE .KIDLY SUBIT FOR NECCESSARY ACTION.AGANIST DISTRIBUTOR. MY SELF NAVNEET SHARMA MOBILE NO IS [protected]

Bharat Petroleum India (p) Ltd — L P G -domestic

Fuels India Distributor , For Bharath Gas( LPG) service provider . his service is hopeless and irregular and many time complaint has been given ,The BHARATH PETROLEUM PVT has not taken any action or instruction to the Distributor to follow the norm of the company to provide services to the consumer as stipulated time ( 21 days) in between supply of Gas. But the distributor take more than 30days to give delivery of Refill gas ,this is the regular practice .in my case 13 09 2010 i booked gas after 21days of grace period .till today 23 09 2010 i have not received Gas . they donot pickup call always shoes engage line,
21 plus 10 days =31days pass away but the distributor what record and stock he is maintaining at office and grace periods of consumer he fallows ,iam not under standing . noway days there is no short supply of Refill of Gas from the company , i hope the distributor may be indulge in black marketing , i request to the concern Authority from the company to check with The distributor record find the solution for the regular supply of Riffle Gas at the stipulated grace period . consumer number 9495 Gas booked on 13 09 2010 till today 22 09 2010 no supply .

sir imy consumer no is 2949 i have booked refilo on 24 12 09 till date i didnt got refil til date its very horriable to contact the dealers thro phone even if get we get same reply that they will supply tomorow i got the last refil on22 10 09 and lodged complaint on 18 1 10 but till date i got no response so i request the dealer and bharath gas agencies to sort out a way either to disconnect my connection or close agencies to this dealer for such a pathetic situation. further i wish to inform that i got only 6 cylinders for the last caldender year vide 08/01, 10.4/20.6/04.8/18.9and 22.10. so with this how can we run the family.expecting your prompt action in this regard and quick reply

It is not at all necessary to buy a Stove when you buy a gas connection.
If they force so, buy it for now with all the detailed breakup of bill. Then, launch a complaint in the consumer forum. They will definitely help you.

Regards,
Abhay

Dear Sir/Madam,

My Consumer ID is V - 15010, since Thursday 16 June 2009, i am making calls to the distributor on the following numbers[protected],[protected]. Either the phone is busy or if it rings, no one picks the call.
How can i book the cylinder ?? The delivery time is also almost 5-6 days. Once the booking would be made afterwards i will have to wait that much. And the fact is i am trying desperately for the past 6 days to book the refilling. Kindly look into this. Name of Distributor is Vishnu Jyoti, A-6, Brij vihar, Ghaziabad.

today i am continuously making calls to the distributor on the numbers 2623464 and 2623465. But either the phone is busy or if it rings, no one picks the phone.
this is rugular problem how can customer book the cylinder. Pls. look into this type of problem.

Please give me New Telephone No. for Booking Gas

Please give me New Telephone No. for Booking Gas

Kindly try new nos. +[protected]/2640050

Please give new no of Vishnu Jyoti agency, as pervious no are not working, It's coming switched off)

Dear Sir/Madam,

My Consumer ID is V13172, since Friday 1st January 2010, i am making calls to the distributor on the following numbers[protected],[protected]. Either the phone is busy or if it rings, no one picks the call.
How can i book the cylinder ?? The delivery time is also almost 5-6 days. Once the booking would be made afterwards i will have to wait that much. And the fact is i am trying desperately for the past 6 days to book the refilling. Kindly look into this. Name of Distributor is Vishnu Jyoti, A-6, Brij vihar, Ghaziabad

Dear Sir/Madam,

My Consumer ID is 29360, since Thursday 07 January 2010, i am making calls to the distributor on the following numbers [protected], [protected], [protected],[protected],[protected]. Either the phone is busy or if it rings some one cut or no one picks the call.
How can i book the cylinder ?? The delivery time is also almost 5-6 days. Once the booking would be made afterwards i will have to wait that much. And the fact is i am trying desperately for the past 4-5 days to book the refilling.

Kindly look into this. Name of Distributor is Vishnu Jyoti, A-6, Brij vihar, Ghaziabad.

Dear sir/madam
My customer id v14329. Since 15 of feb I have been trying to book a cylender but iam not able to contact the agency Vishnu Joti A-6 Brij. while the mobile is always switched off the land line is not picked. is this the way to deal with the customer. is not a fraught being played wiht the consumers? kindly ensure my booking.

Never mind call there BOSS Amit on his cell no

Address :
A-6, HIG DUPLEX
BRIJ VIHAR


Telephone
[protected], 2640050, 2640150
Mobile
[protected]
Email
sharma.[protected]@airtelmail.in

Contact Person
AMIT SHARMA

I m also facing the same problem. My consumer no is 7859309

I booked cylinder on 9-9-10 and waiting still...
Strange thing is their office mobile gives message "not reachable".
Where do consumer contact for booking ?

Dear Sir, My name is Gaurawa Kumar Rastogi .Consumer no. -V30490 with Vishnu Jyoti Gas Service, Sahibabad..i am making calls to the distributor on the following numbers [protected], [protected], [protected] since 11th oct 2010, either the phone is busy or if it rings some one cut or no one picks the call.
How can i book the cylinder ?? The delivery time is also almost 5-6 days. Once the booking would be made afterwards i will have to wait that much. And the fact is i am trying desperately for the past 4-5 days to book the refilling.

Kindly look into this. Name of Distributor is Vishnu Jyoti, A-6, Brij vihar, Ghaziabad

Dear Sir/Madam,

My Consumer ID is 27902, since Thursday 10th november 2010, i am making calls to the distributor on the following number [protected] Either the phone is busy or if it rings, no one picks the call.
How can i book the cylinder ?? The delivery time is also almost 5-6 days. Once the booking would be made afterwards i will have to wait that much. And the fact is i am trying desperately for the past 6 days to book the refilling. Kindly look into this. Name of Distributor is Vishnu Jyoti, A-6, Brij vihar, Ghaziabad.

Dear Sir/Madam,

My Consumer ID is V30489 since Friday - 17th December 2010, i am making calls after calls to the distributor on the following numbers[protected],[protected] and mobile numbers[protected] abd [protected]. Either the phone is busy or if it rings, no one picks the call.
How can i book the cylinder ?? The delivery time is also almost 5-6 days. Once the booking would be made afterwards we have to again wait for so long. And the fact is that we are trying desperately for the past few days to book the refilling. Kindly look into this. Name of Distributor is Vishnu Jyoti, A-6, Brij vihar, Ghaziabad.
Is there any other way to get them on phone for booking.

Dear Sir/Madam,

My Consumer number is V18259. I have a double barrel connection. The last time my first cylinder got overthen and now since past 1 week I am making repeated calls to the distributor. The phone is continuously busy...all the 4-5 numbers available.
This is really disturbing...how can they work without respecting the time of the consumers?
This should be treated with importance and some fine needs to be built in for such distributors so that they are accountable to the consumers.

Kindly look into this. Name of Distributor is Vishnu Jyoti, A-6, Brij vihar, Ghaziabad.
Is there any other way to get them on phone for booking. I hope to get a response from your end and should be left as any other comment just to increase the hit counter of this site.

My consumer ID No is 30859, I am trying to book cylinder since 7 days, every time al line busy or if ring goes then no body pick the phone. How can we book our rible kindly help me because i have embrassed with this time of situation i spend daily 2-3 three hour since 7 days or where can i complain to this distributor.
Vishal Singh

My consumer ID No is 16304, I am trying to book cylinder since 5 days, every time al line busy or if ring goes then no body pick the phone. How can we book our cylinder kindly help me because i have embrassed with this time of situation i spend daily 2-3 three hour since 3 days or where can i complain to this distributor.

Yogesh Sharma

same problem with me

Please solve our problem

vikas

Did anyone got any solution to the above problem? b'cas its a endless work. Do we have any kind of complaint devision where we can raise our voice to fix the same issue like BHarat gas services who takes care of this matter?

My consumer number is 1080 and I have been having a hard time with no one oicking up the phone. The emergency numbers are also not working and we have not been able to book for a month.

I want a solution to this problem. With the stipulated 20 days gap between booking and gas delivering, we have to wait a week /15 days for gas delivery- and by that time, the second cylinder is also down.

This has to be solved.

Dr. A. Sutradhar

The Vishnu Jyoti Gas service stinks. Half the time, the men do not carry the weighing instruments, then they give half filled cylinders and now they are not even taking booking calls.

Name of Distributor is Vishnu Jyoti, A-6, Brij vihar, Ghaziabad.

My consumer id is K 24724. I am trying to book the gas for the last 15 days. Either the phone is busy or not picked up by Kamla Gas Service in Nehru Nagar. I request you to do the needful
ABES Ghaziabad
Mob. [protected]

vishnu jyoti — calls not attended

My gas no is V 19533 Ihave been calling for the last 15 days on the following nos.[protected] and[protected] the nos. are either busy all the time or no one picks up the phone.Today by god,s grace your employee picked up the phone and i was able to get connected. My booking number is 362 the lady said that it would take 5 days. By god ! what a service .

Smita Ninnee
([protected])
Date:30 apr 2011

Easiest way to book your cylinder is, do it online. Once you book your cylinder, distributor is forced to deliver it. Just register online on http://www.ebharatgas.com/pages/index.html and place the order. You can track the status as well.

My Consumer ID is 29360, since Friday 09th Sept. 2011, i am making calls to the distributor on the following numbers[protected], [protected], [protected]. Either the phone is busy or if it rings they cut it or no one picks the call.

How can i book the cylinder ?? The delivery time is also almost 5-6 days. Once the booking would be made afterwards i will have to wait that much, and the fact is i am trying desperately for the past 6 days to book the refilling. Kindly look into this. Name of Distributor is Vishnu Jyoti, A-6, Brij vihar, Ghaziabad

Dear Sir, My Consumer ID no. 30714 with Vishnu Jyoti Gas Service, brij vihar GZB i am making calls to the distributor since 25th sept 2011, either the phone is busy or if it rings no one picks the call.
How can i book the cylinder ?? The delivery time is also almost 5-6 days. Once the booking would be made afterwards i will have to wait that much.

Kindly look into this. Name of Distributor is Vishnu Jyoti, A-6, Brij vihar, Ghaziabad

Dear Sir/Madam,

My Consumer ID is V - 29065, since Tureday 4th sept 2012, I am trying to book cylinder since 7 days, every time al line busy or if ring goes then no body pick the phone. How can we book our rible kindly help me because i have embrassed with this time of situation i spend daily 2-3 three hour since 7 days or where can i complain to this distributor.

gas delivery (cylinder)

gas booked on 5/3/2015 till date delivery not given when i am phoning the margao gas distributors they r very rude and do not give us the cylinder

Bharat Gas — not booking gas cylinder

I go to ajency and want to booking cylender on date 17.2.08.my consumera A/C no 4130 he told to me that you have allready book a cylender on dated 1.2.08. so it is not possibel to book cylender. i told him that what is my booking no he refuse to me for telling booking no.

Bharat Gas — No.will be busy all the time,cant book the cylinder on time

From last 1 week i am trying to book my Bhatat Gas cylinder, but number is continously busy.I have 3 nos., but all will be busy.
This is not fare.If i book after 1 week also after 21 days they will give me cylinder.
I am family person where do i go.

Regards
Vaibhavi

Bharat Gas — DELIVERY OF GAS CYLINDER

Dear
i would like to take some action delay in delivery of gas cylinder, i have booked the cylinder on -28 august 2008, till date (20/09/2008)i have not got my delivery of cylinder. My consumer No - ME - 47681. there is no reponse from Agency- Mahalaxmi enterprises. in HAL 2nd STAGE, in bangalore.

Pls advice what should i do.. the phone number for bharat gas - customer relations center[protected] are also not working.
the bharat gas agency is - Mahalaxmi enterprises CC 611867. even i[censored] call them there phone numbers are always busy.[protected]/[protected].
pls advice what should be done in this case.

regds
serbjeet

naik agencies, bharat gas — not delivering the cylinder even after continuous contact

Respected Sir

I Geeta Chavan one of your customers wanted to submit the complaint about not deliverying the cylinder even after regular 15 days . The cylinder was empty for last one week and we do not have extra cylinder for our card The address of this agency is Naik agencies, Dharwad Tel no ;[protected].

I kindly request the Bharat Gas distributors for supply the cylinder today itself .Sir we are suffering a lot because we do not have extra cylinder

Geeta

Bharat Gas — Agency is Not taking booking for cylinder delivery

Dear Sir / Madam,
I am a subscriber bearing consumer no. SG3191 of your company, with the agency Shriram Gas Agency, Vadgaon, Near Telephone exchange, Sinhagad Road, Pune 411051.
I had booked for home delivery for cylinder on 10/11/08 & received the cylinder on 28/11/08 that too after 7-8 follow ups. First of all the agency people are not picking up the phone, all the time we have to personally go to the agency & remind them.
Yesterday i.e on 5/8/08 i went to the agency for home delivery booking, but the agency people are very rudely saying that they will not take the booking as the last cylinder was delivered on 28/11/08, we have to wait atleast for 21 days for next home delivery booking. But it the agencies fault that they have delivered the cylinder after 18 days, i tried to explain them the same but they are very arogantly replying that we dont want to speak with on this subject as we will go by our rules.
Kindly look into the matter

I Mohiyuddin Shaikh having consumer no.SG12953. My gas cylinder gets consumed within 20 to 25 days as my family is big, consisting of 8 peoples. So as go to book the gas cylinder, the peoples over there say that the gas cylinder can only be booked after 28 days. As the consumption at my place is more due to my family, I cannot wait for so long. So I request you to kindly look in my matter and please solve my problem.

Bharat Gas Cylinder — Not taking Gas booking

Respected Sir, My consumer no:77966 From Nallasopara West.
I would like to bring to your notice that for the last two to three months I have been facing lot of problems with the bharat gas agency.they say that we have shortage of gas and that they have been instructed by the company not to take booking before 28 days. Is it true that one has to wait for almost one month to give gas booking, an when will we receive the cylinder.that means we get gas cylinder after 40 days I therefore reguest the management to please look into my problem and do the needful at the earliest

hi
iam Ravi singh working in indira school management .all ready i had applied for a new conection but iam not finding any response to you .my booking number is 888.i hope you consider my request as soon as poosibal.
thanks and regard
Ravi kumar Singh
[protected]

HP Gas — No delivery of Gas - Rude and unprofessional behaviour

LPG WORKERS CO-OP at Rasta Peth, Pune - is worst distributor of HP Gas.
I have booked the cylinder in the last month around 17-Feb-09
The gas has not delivered till today (24-March-09).
I have the following complaints about this distributor
1) They don't pick up the phone, all the phones would keep on ringing but the staff doesn't bother to pick up.
2) The consumer has to visit the office several times. Every time they say "your reciept is ready, you will get the delivery tomorrow".
3) The staff is very rude and for them the consumer is unwanted guest.
4) I suspect that the staff sells the cylinders to hotel owners by accepting bribe (Black transactions)
5) Because of this, the common consumer suffers a lot.

I request HP to take strict action against LPG Workers co-op soc.

Mahalakshmi agency / Bharat gas — not delivering on time and not responding to calls

Mahalakshmi agencies (bharat gas) is not giving proper response to the calls even they are not lifting the calls also. the are delivering the cylinders in time.

I am also consumer of Bharat Gas and I have same complaint. They do not pick up calls and do not respond. Never delivers cylinder on time and responds very arrogantly.

Same view here. i have logged complaint against it in http://www.ebharatgas.com/. If you have not created online account with bharat gas, please create using consumer id and affiliated agency (mahalaxmi). you can try logging complant there too. Hope someone in bharat gas is reading it.

The complaint is regarding the distributor(Ratan Enterprises, Kalavadi Patta, Pune) of Bharatgas of our area. The booking service is very very poor. They are doing daily in the call to somebody (or) receving a call from somebody.Last 10 days i tried 4 numbers [protected], [protected] and etc. Everytime I call them they are either busy or they do not pick up the call.The staff they have recurited is useless and very worst guys .Even though if by chance they pick up the call and book cyclinder over phone they do not provide with the booking number and then we have to go to their office and book the cyclinder personally. we are facing this issue every time. Is been 10 days when I am trying to call and book cyclinder and these people are not responding to my call. I tried calling them continously for more than 2 hours but the result is the same.

Please look into the matter and do the needful.

Kindly respond to this at the earliest.

Bharat Gas: Ratan Enterprises — Rude behaviour and late delivery

I made a call to book my gas 2 nd july 09, was told to me that the gas will be delivered to me after 5 days, so gave an call on 7 th July .I was given very rude reply by an lady on phone that, we will get the gas again after an week.She even spoke v very harshly.
There are no manners so Bharat gas should take care of that.
At leas if the gas is not delivered on time which not our fault(either) at least they can be taught trained to talk properly.

At Ratan enterprises Rahatani given telephones are always busy. but if any time call get connected nobady receiving the call. after redialing the same get busy in few seconds. i think telepones are used for personla use of Ratan ent. employees not for attending the call. you can also confirm that how many times i dialed the no but no one call is received by ratan employee. how we will book the cylinder refilles???????
plz take necessary action against the same

Bharat Gas — Worst delivery of Gas Cylinder after booking.

Sir,
Please note that we are not getting the gas cylinders regularly.
At the time of booking it was informed that we will be receiving the cylinder after 10 days and now even after 7 days of the bill despatched from the office we have not received the cylinder. On calling they are not giving proper response. It should be taken very seriously as we have only one cylinder and I have a 7 months baby at home. It is very difficult to manage once the cylinder gets over hence we use to book it prior.
Please do some arrangement to solve the problem and kindly make some provision of timely delivery of the cylinder for the customers having only one cylinder .

Thanks and with best regards

Sapna Najin

Dear Sir

I am Ravi Kumar Singh from thergaon pune. My consumer id is 72397. I am booked 7 August and again remined at17, 18, 19 august.
but till today gas is not came in my house.

Please take proper desigion as soon as possible.

Regards & Thanks
Ravi Kumar Singh
[protected]

Hi I am manjunath lakkammanavar my consumer id 47802, i had booked cylinder on 22nd aug 2009, yet i had not recived my cylinder, i am trying to call rahatan gas enterprises, all the 5 phones will be either busy or they will not pick up the call. I request Bharat pertoliem to take the serious action and possible cancel the agencies. or else Ratan gas enterprises will spoil the trust of Bharat gas, and people will shift to other comapny like indane, indane and HP give ultimate service.they are the leaders. But Bharat Gas worst of worst, I am not having any words to even blame the company since they kept the name as bharat. so Kindly i request the company to take necessary action on ratan gas agenicies.


reagards
Manjunath U L
[protected]

HI Sir

The complaint is regarding the distributor(Ratan Enterprises, Kalavadi Patta, Pune) of Bharatgas of our area. The booking service is very very poor. They are doing daily in the call to somebody (or) receving a call from somebody.Last 10 days i tried 4 numbers [protected], [protected] and etc. Everytime I call them they are either busy or they do not pick up the call.The staff they have recurited is useless and very worst guys .Even though if by chance they pick up the call and book cyclinder over phone they do not provide with the booking number and then we have to go to their office and book the cyclinder personally. we are facing this issue every time. Is been 10 days when I am trying to call and book cyclinder and these people are not responding to my call. I tried calling them continously for more than 2 hours but the result is the same.this agency is very helplees so please action this problem


Thanks & Regards
Mohan hublikar
( [protected] )

Bharat Gas — deler as not booking cylinder

Dear Sir,
I am vijayalakshmi Customer of lakshmi narasimha Gas company at bellery, I had contact book the gas cylinder on[protected]. they are informing us after 20 days you only calls us and booked customer service the agency being darting to India's Most Popular Bharat Gas Service name. I hope you will understand customers problems and you will Modify this bad service.I hope you will
give me a response of the letter. by mail : CONSUMER NO. 39976

Thanks you
Regards
vijayalakshmi

“ COMPLAINT “


Chitradurga (Karnataka)
Dated:[protected].

From:

N. Srinivasa,
Police Constable,
State Intelligence,
Town Police Station Compound,
Chitradurga – 577501
(Karnataka)

To:

The General Mannager /
Officer Incharge,
M/S. Bharath Gas
Maruthi Nagar,
Madivala,
BANGALORE.

Sir,

Sub:- Request to rectify the Descrepancies in issueing the Gas
Cylinder to me / or abolish the Dealership the agency
which is located at Chitradurga – my own – reg.


* * * * * *

With reference to the above subject, I write to state that, I am having Gas Connection of your Company (Bharath Gas) through the “ Mahalingappa Gas Agencies, Chitradurga “ since 4 years. My Gas Connection (Customer Voucher) number is 16602.

I want to bring the matter to your kind notice that, the above Mahalingappa Gas Agencies, Chitradurga is not supply (issue) the Gas cylinder to me as per your company rules since I purchased the Gas Connection.
As per your company rules, the Agency must supply or issue the cylinder after the twenty days of booking. But the above your agency is supplying the cylinder after the 30 days of booking i.e., 1 cylinder upto 50 days.

The other same agencies of your company they issue the cylinder to the customers after the twenty days of booking.
I collect the almost Advance information regarding the above Mahalingappa Gas Agency of your company that, the above agency is supply the cylinders unaccountly to the higher government officials, politicians, and their wellwishers without keep any accounts etc., But not issue the cylinder intime to the customers also me.
Also the advance informations reveals that, the above agency is selling the cylinders one to double rate through its workers (cylinder carriers) to Hotels, Commercial Shops and others to earn the profit beyond the limitation.
Hence, I request you to kindly direct the above Mahalingappa Gas Agency, Chitradurga to issue the cylinder to me after 20 days of booking date properly or abolish the dealership of the agency. Otherwise I am decided to to go Consumer Court against your Company to obtain the Justice in my favour. Once you think that, if the case is litigated in the Consumer court that caused damage to the goodwill of your company.
I hope that, you do the same and needful action as i am requested above.

Thanking You,

Yours faithfully,
Sd/-
(N. Srinivasa)
Police Constable,

Bharat Gas Agency — No Delivery Of Cylinder

I haev applied For gas Its been a more than 1 Year. The no which they have Given to us 5027 is the waiting no...They were suppose to come for verification as we already had Stove with us so we didnt want to buy that ...But its been now 7 months That we are awaiting We have been To agency thrice. But the response which we get is that we will com ein other 15 days..I dont Understand That how Busy The Bharat Agecy Co-workers are...

Dear
i would like to take some action delay in delivery of gas cylinder, i have booked the cylinder on -20 oct 2009, till date (20/10/2009)i have not got my delivery of cylinder. My consumer No - c - 1093. there is no reponse from Agency- Dalkhola Gas agency.

regds
biswajit

please booking my gas my booking no is MA-25371A

I have my cylinder on dated 03/02/2010 order referance no. : 581850. now today 08/02/2010 I have not received my cylinder. there is no possitive responce in my gas agency (KITCHEN FLAME). His behaviour is very bad in all customer who are in kitchen flam
please shortout my problems.

Bharat Gas — delivery of cylender

Dear Sir

My Customer number of Bharat Gas is 969,Agency Pramukh Gas ,Ahmedabad.We had booked the cylinder on 28.1.2010 .Till date i had not recd the same

This is happening in every time .If they are not enough to supply as per as the consumer needs please cancel the agency

Regards
Elizabeth john

I book a Gas Cylnder on 30 Jan 2010 by visiting Ratan Gas Agency personally .
AS THEY NEVER PICK THE PHONE.
It is 13 FEB today they haven't delivered the cylinder yet, we just have 1 cylinder and we are waitlisted from last 3 years for 2nd cylinder.

This is a framework to curruption in this agency. There are people out there who have access cylinders and are ready to sell out in Black. but I don't want to promote curruption as it is a planned shortage of cylinders from last 3-4 years

Most of the time gas agency booking numbers provided for booking the gas are busy and it is found that receiver of the phone is bing kept aside. Almost booking gas but there is nothing response. We are waiting for the gas but there is no booking. Gas Agency is not working properly.
Gas Agency Name and address is as under:-
Ruchika Gas Agency, Laxmibai Nagar Market, New Delhi-23
Phone NOs. :[protected] & 24108748

Agency is Not taking booking for cylinder delivery
Dear Sir / Madam,
I am a subscriber bearing consumer no. 26149 of your company, with the Ruchika Gas Agency, Laxmibai Nagar Market, New Delhi-23.
First of all the agency people are not picking up the phone, all the time we have to personally go to the agency & remind them.
on this subject as we will go by our rules.
Kindly look into the matter

hi, this is mayank!

i m a customer of bharat gas at rampur(up).there is a very big black sale & irregularity of gas cylinders.i think agency is also involved in this blck sales of cylinders, the delivery persons are also sale the booked cylinders to black purchasers & tell to the customers that u r not at the home when i did come!!

please take some very hard & punishable action against all the responsible persons!!

hi, this is mayank!

i m a customer of bharat gas at rampur(up).there is a very big black sale & irregularity of gas cylinders.i think agency is also involved in this blck sales of cylinders, the delivery persons are also sale the booked cylinders to black purchasers & tell to the customers that u r not at the home when i did come!!

please take some very hard & punishable action against all the responsible persons!!

Delivery is not in correct time.Response is also not correct way.date of booking 04.03.2010 but still cyclinder is not recevied.

place:karaikudi branch
agency:bharathy

Hi,
I am very frustated by the service which the Ratan Gas Distributor provides.
They never pick the phone or else it is always busy.
After 2 weeks also we don't get cylinder delivery.
Pl help regarding the problem.

Thanks,
Priyanka

The Service of Ratan enterprises is too poor. They never pick up the phones calls. How we book the cylinder ? If we book the cylinder by going to their office, we never get that within 10 days also. I think bharat gas should cancel the delearship for that particular owner and should give to others who handles this very well.

Hi,
I am also having same issue with Ratan Gas Agency Bharat (Kalewadi Phata) Pune. I recently got transfered to Ratan gas Agency. Their services are pathetic. They are not delivering gas even after 8-10 days of booking. Their staffs are not respoding. Gas Booking is nightmare. Searching to get a way to resolve this problem.

Piyush
[protected]@gmail.com

vardan GAs agency — non delivery of gas cylinder

owner name :R.S. Thakur
customer ni - v1723
service no 765754
date of registration:12.08.97
s/no/////////////////// cylindernumber on date /////////derlivery date
2712 21.10.10 15.11.10
5965 24.11.10 13.12.10
5992 23.12.10 not deliver

respected sir !!!

till a date we not get the cylinder. The owner of vandana gas agency extend the delivery date day by day.Now our family is eating outside. Did u have 2 do some thing.This is not hapennig in one time, he is doing the same work every month. Thats why our both cylinder is blank. plz check the data and do some thing.

regards
R.S. Thakur
owner name :R.S. Thakur
customer ni - v1723
mob: [protected]

Hi,
I am also having same issue with Ratan Gas Agency Bharat (Kalewadi Phata) Pune. I recently transfered connection to Ratan gas Agency. Their services are so pathetic. They are not delivering gas even after 10-15 days of booking.please take some action on this.

Regards,
Umesh

iam Ravish Naik residing at thergaon. Already i had applied for a new conection but iam not finding any response to you .my booking number is 11739.i hope you consider my request as soon as poosibal.
thanks and regard
Ravish Naik
[protected]

Hello,

This is Rajesh. I went to booking at Ratan gas agency near Kalewadi Phata- rahatani. After standing in queue for long, they refused to do booking manually and asked to do booking thorough mobile phone. I tried through mobile but invain. So next day again I went there to complain and stand in long queue. After 30 minutes, when my number came, they misbihaved with me and not ready to listen to my complain. Since in this area, there is one Gas agency they always misbehaves knowing our helplessness. Need to take stronger action for such behaviour. The incident happend on[protected].

Thanks,
Rajesh

Bhar Gas (Ratan Interprises Rahtani Pune) — Delay in home delivery

I have booked home delivery on 27th of October but still it not delivered .
booking no is 109560
mob no [protected]

The complaint is regarding the distributor(Ratan Enterprises, KalewadiPhata, Pune) of Bharatgas.
The booking service is very very poor.

Everytime I (customer) call them they are either busy or they do not pick up the call.The staff they have recurited is not capable to give solutins and their service is useless/very worst response .Even though by chance they pick up the call and book cyclinder over phone they do not provide with the booking number and then we have to go to their office and book the cyclinder personally. I have customer since 2.5 years; I'm facing this issue every time when i need service with them..

Is been few days they don't have paper for print. Today I went to gas agency for transfering my gas connection, they were saying there is no paper for print the form and asking to come next time. When i asked them;when i need to come for transfering connection...they said call us on customer care no.before come, When i questioned give the number which one is working presently (they are having 4 phone no's)...but they don't have answer for this.

i request the company to take serious necessary/proper action on Ratan gas agenicies

Dear Sir/Madam

I hold the Bharat gas connections with 2 Cyclinders.I have moved from Hyderabad to pune .SO I terminated in hyderabad in Bangaru sai enterprises, Hyderabad and on june 1st week 2013 .I immediately moved to pune and started work for the transfer in the pimple saudagar bharat gas. I have visited 5 times and wasting 3hours atleast each time and each time they say only 50 persons are entertained and send the customers back .After 3rd time they after revolting and arguments waiting nos are itssued and never they called and cylinders .I went twice after that They are issuing new numbers and they say cylinders are out of stock.

I have surrenderd my cylinders and it is my right to get it but atleast they should accept documents they are not doing that .
Looks like they are expecting money to accept documents which I'm against it.They need to taken serious action .They are rude and appointed unprofessional peopleand they start attacking you the moment you question.

I have put my family at risk buying local small cylinders from last one month.I'm deeply worried about its quality and safety.I have children and need to serve home food so no option. This is the fate of our country.


With Regards
Naveen.M
Mobile--[protected]
My previous consumer no is 40230(hyderabad)


The agency name is::Ratan Agencies
Rahatani road, Pune

I wish I could give a negative rating for Ratan Gas Agency near Kalewadi phata but that's not an option. I am Lalit Randhavan and I personally booked a cylinder on 12th October 2013. Till date I haven't received any response from the agency. My consumer id is 049894. Everytime we book a cylinder we have to face this hassle. Someone please change the distributor and assign it to someone who could listen to customer complaints.

Lalit Randhavan
[protected]

Ratan Gas Agency, Baner has very bad customer service. They make you come time and again for the same thing and never give you the complete information. Staff has some specific availability which is not displayed. New gas connection only between 11:00 am to 12:30 pm and then between 3:00pm to 4:00pm only.
Getting a thing done from this agency is painstaking and slow. HP needs another agency in the same vicinity to province better service

Dear Sir
I am Pradhan S M with Consumer No 29718616 with Ratan Gas Agency Rahatani . I booked my Gas on 18/01/2014 Today also personally informed the Gas Agency about non delivery and it is promised to me that by evening Gas will be delivered at my residence. It is my first booking after transfer of my Gas Connection to this agency. Since I am having single connection, I need the cylinder urgently. Please look in to the matter

Bharat Gas — i am book our cylender from 1 month but i dont get.

i am book our cylinder from 1 month but i dont get.

aadhar no linked with account rejected by NPCI

I got this message twice on my cell phone that my sbi account linked with the aadhar card has been rejected by NPCI. please look into this matter.

Bharat Gas — Delayed Delivery of LPG

I Kailash Chand Goyal resident of # 1398, B-Tank, Patiala Punjab is having a Connection of Bharat Gas vide its Dealer M/s Grewal Gas Sales, Sunami Gate, Patiala - Punjab, vide Consumer No. 1042.

For last many months I am facing many difficulties in having LPG Delivery. Firstly their phone no. [protected] (Customer Care/ Booking / Compliant No.)is always busy or unanswered always, if by chance any one picks up the phone he always answers " No body is available here call later on" again phone gets busy or not answered.

Secondaly, Grewal Gas People books our next refilling after 21 days of previous delivery.

Thirdly, even after 10-12 days of booking Refilled cylinders are not installed. and when delivery comes the Refilling Issue Slip is always atleast 7 -10 days old which means they issue refilled cylinder on our name and black market it and after 7 - 10 days they deliver us the refillied cylinders therby harrassing us.

Please look into the matter so as we may not be harrased.

Regards,

Kailash Chand Goyal
# 1398, B-Tank,
Patiala.
Mobile: [protected]

please booked the calender

Sir,

My consumer no.20882 and i had connection with M/s kanniga gas agency madhavaram, chennai.Gas cylinder not delivery properly, some time they will take 45-50 days.

Near by my home one of the Indane gas agency (M/S.Subam gas agency)
so many times i request for transfer my connection from bharath to indane but they never responce me.

Your kind attention is requested please

My customer number is 12123. I opened a LPG account with Bharatgas company through a distributor named KJ gas agencies in Poonamalle, Chennai-56( CC no 641743). I opened this account with them on 06.10.2007. After I consumed my new 2 LPG cylinders, none of my refill request is done within the time frame. Every refill request takes 45 to 60 days with this agency.

Now, recently I booked for refill- 211594 on 03.01.09 and I have not received my cylinder yet.

How M/s Bharath gas can help me in this regard?

1. Will Bharat gas examine the customer feedback on this agency?
2. If the agency didn't have suitable transportation facility, Can bharat gas transfer my connection to a suitable nearby distributor?
3. I have booked for a refill online through my customer ID and the request no is 273582 dt 01.09.08. Even that request also not made within time at that time. The telephone contact numbers of Chennai region office given in the customer portal is totally wrong & outdated. I tried to make a complaint the Bharat petroleum website (http://www.bharatpetroleum.com/bpclfeedback/frmFeedback.aspx) but I could not submit my complaint as the type of complaint in the website was disabled till 11PM, 01.02.2009.

Is that Bharatgas customer portal & feedback system is effective?

We want to have the new cooking Bharath LPG gas connection in Velachery. When we approached the agencywhich is located in velachery, we were shocked to hear that Rs 5400 has to be paid to get the new connection. We enquired on this and then we were informed for getting new LPG gas connection we must buy a stove or a mixi or a grinder, which altogether sum up to 5400 in total. We objected this that we have all the three and we dont want then. They simply said then no connection here.
This clearly states they cheat people.
Kindly help me to get only the new gas connection with the respective deposite paid.

J Gracias - Loutulim Goa

I had booked Bharat gas cylinder refill on line on 10/09/2013 at 05.20 pm as per message received from BA-BPCLPG and the reference is 69550652. However the agent M/s Sancoale Gas Agency, H.No 976/1, Zuarinagar, Zorinto, Sancoale, Goa; Ph. :[protected]/75 even after constant contact supplied the refill only on 01/10/2013 and to my shock charged me Rs 1025/- for refill. Under DBTL Scheme for LPG customer, an advance subsidy amount of Rs 435/ has been transfered to my bank account by BPCL as per message received by me on mobile on 11/09/2013.
I express my strong regret over the long delay in supply and further wishto state that phone calls made to M/s Sancoale Gas Agency are not attended and when visit is paid to its office the daughter of the agency owners acts arrogant with customers. I request that necessary action be taken so that customers in loutulim village are not subjected to constant inconvinience nas villagers from Loutulim have to travel all the way to the agents office which is situated over 16 kilometers from LOutulim with no direct bus transport facelity to travel. THe villagers request that gas distribution for Loutulim be allotted to any of your distributor situated at Margao which is just 10 Kms from LOutulim having direct bus service.
Hoping that you shall act and reply soon. THanking you.

Dear Sir,

I had booked Bharat Gas LPG on 20/9/13. My customer ID is 4896, even after 1 month and several request the agency KALPANA GAS AGENCY IN SILIGURI (WEST BENGAL) has not delivered the gas.

When request today morning an employee (driver of the auto of kalpana gas agency Amod Pradhan mobile no. [protected]) as their office employee do not pick up the phone[protected]/ 2005981, I even tried to contact their owner Mrs. Kalpana mobile : 0 [protected]) said that I have to collect from the godown as they do not have home delivery since one month - "the reason nobody knows" which is around 5 kms from my residence. We are private employees and is not fesible for us to go to godown on working days. Yes if it is opened on Sundays which is hoilday for them.

Therefore I request you to take suitable action so that the supply is regular. Also, does'nt bharat gas have door delivery service, I am really surprised.

Ranjeeta Chhetri
Consumer no. 4896
Siliguri (West Bengal)

Bharat Gas — Non delivery /Bad service

hi,

The gas has not been delivered despite several requests made over the past 15 days . The phone calls are eiother not picked up or answered vaguely. Pls treat it as most urgent and have it delivered to us asap.
regards
anitha parthasarathy

Myself is Mr. Anirudh Biswas last month 17 Dec 2008 i booked my gas whose consumer number is 25663 from Vishnu Jyothi Gas Service, A-6, HIG Duplex, brij Vihar - Ghaziabad, i talk to manager so many times but the manager is always tell that ok today i am delivering but today is 8 jan 2009 and still i am waiting ... today is 22 days and still i am waiting, now tell me sir what can i do ? sometimes when i goes to book then they dont book my gas & says ur cyliender has been delieverd but i dont know where they deliver so i dont know what they are doing most time when i called up everytime i got the phone engage & when phone pick the nobody cares of that so it is a request to u plz do the needful action regarding thateven when i call months i m unable to get gas cyliender at time if i book a cyliender today then it takes minimum time of 1 week .

Anirudh Biswas
ph: [protected]

So many times I feel this

this same problem facing by each and every customer of Kitchen aid distributors...so plz take a serious action towards this complaint

It is regret to inform you that till date there is no improvement regarding poor service of LPG Distribution and day after day harrasing attitude of Distributor "Kitchen Aid" may upgrade after my complaint. so i thought that after all it is the fate of customer like me as bcoz top to Button are corrupted in our country.
a word of wisdom remind me : "We must make the world honest before we can honestly say to our children that 'honesty is the best policy' ".
...George Bernard Shaw
This same problem facing by each and every customer of Kitchen aid distributors...so plz take a serious action towards this complaint.
My e-mail ID = [protected]@rediffmail.com / rahamat.[protected]@gmail.com
My Ph # +[protected]

Piece of Crap...The PHONE never works...worst attitude towards customer...delay in delivery...why this guys open up places o[censored]tility? they are always up to show off that they are doing a load of work...

Bharat Gas — gas is leaking but no one is coming to check

dear sir,

i got the new connection from bharat gas and when i fitted the regulator the gas is leaking, i have been calling for past 1 week but no one has turned up to check it. i said them its dangerous also but that also does't make them to bother. the agencey address is aadhi agency, thiruvanmiyur, chennai-41..

Respected sir,
I Maduri R/o. vijay vihar phase-1 rohini sec-4 rithala
new delhi-110085 my Booking no.-998982.i have sufring last 4 days to gas leaking & minar fire. I call the nearest Robin gas agency rohini sec-5 new delhi-85 but no one take action.
sir i hope you will take action for this problem fast
thanking you
Madhuri
mob.[protected]

Hi,

I was applied for the new LPG connection through Awadh Bharatgas Service in April 2013 he has taken ₹ 8400 for single cylinder and till date i have not received my consumer No. not even my consumer pass book.
Why he has charged me ₹ 8400 for single cylinder connection is this correct cost which is charging by Bharatgas ???
When ever i am asking for my consumer No. & Passbook his response is very poor and telling us till date same has been not generated.

I want to know what is the exact fees for new single and double cylinder LPG connection.
And why he is taking more than a year to give consumer No. & Passbook.


Regards
Vijendra Choudhari
[protected]

Dear Sir

The complaints are correct because the refill are available
in the open market for Rs.550/-domestic refill freely

Howabout it.

regards
Joel.

Hi,
I have booked gas on 10th march, last week onwards i am trying to collect the cylinder but they are telling
tommorow, tommorow still i didnt get the cylinder and today morning when i have called up, they told to come and collect the cylinder in bhttarahalli.Evening i went to collect the cylinder but they didnt gave the cylinder and the woner of the agency (HARISH)mobile no is switched off.If you cannot maintain the agency please close the agency and dont trouble the peoples.

To. Basveshwara Gas Agencies.
Yelanka
Bangalore

Subject: Verrrrrrrrrrrry Bad service .

Consumer No:31903

As per the above subject, I booked the cylender on 13th March & as per you committed delivery would be 7 to 8 working days, all most 15 days there is no any response, as per your given land line No 080:28561299, 080:28563299 & 080:28560299 whenever we call, either No busy or ringing always & nobody response, shall I expect my cylender today? request don't trouble people or atleast give me transfer let letter, where I can approach good service provider.

Dear sir one of my friend transfer her Gas connectin from KR puram to Rajaji nager. I cant reach his mobile and can't find her address also. I knowhis consumer id only . It is possible to find the address with support of Consumer Id ?

Kindly give me your valuable advice to me sir

Shanthi
Bangalore

Sir

I booked for refilling my clinder on dated 08 Sep 09 but yet is not delivered to us, after many reminder to consern office and they are not picking up phone

Can you please updated on what is your processure to deliver cylinder( no of days) to consumer .How long we are wait for

My Cosumer no 1857

Name & Address of Distributor---Sachin Gas Services
4/51 old Double storey
Lajpat Nagar
New Delhi-110024

Waiting for Positive response


Thanks & Regards

Ram Singh

[protected]

Dear Sir,

We are very depressed with the service of Bharat Gas Distributor " Dhana Lakshmi Gas Agency, Chennai, India, "

Three Years Ago I purchase One connection of bharat gas and they give me one cylinder and told me that after some days you take second cyliner on same connection and still now i have only one cylinder because whenever I went to baarat gas agency to take second cylinder, No any satisfactory answer get by us he always saying that wait for 2-3 months so this request to you please give the second cylinder I am facing so many problem i hope you accept my request and give me the second cyliner .

My Name : St. Marri
My Consumer No. : 31375
Mobile No. :[protected]
Mail ID : [protected]@seaangel.net.in
[protected][protected][protected][protected]
Distributor Name : " DHANA LAKSHMI GAS AGENCY
Location : CHENNAI ( INDIA )
Distributor No. :[protected], 6528775