[Resolved] Bharti Axa Life Insurance — Bharti AXA Life Insurance
I have opted and/or taken a LIC from "Bharti AXA Life Insurance" and after two month of struggle finaly i received the Bond.
Suddenly what i got is that my premium is automatically deducted from "one of my bank account" even one month before, when i check with "Bharti AXA" they told me that "u adopted the facility of monthly payment so it will activated in your account" but at the time of registration i did not get any such information from the executive also i did not give my bank account number for that and they will do it by them self on the behalf of my cheque which i will gave them for registration purpose.
Because of this sudden deduction in my account i face issues, any ways then i went through the bond to check for other issues then look what i got there'
1.The term said was 6 years of maturity but now it was of 30 years ?
2.The Photograph on the bond is not mine but an unknown person ?
3.They use my forged signature at some of statement in the bond ???
4.The age of family member is all wrong ?
5.The mobile number given is not mine and is unknown ?
6.The Address which i gave is not same but a old address from where i sifted 1 year back ?
I call the same executive more than five times and he assured me for a call back from the supervisor and its more than one month and am still waiting for the call finally called up Bharti AXA pune and they told me that they are working on it to resolve it and ask me to send an application to deactivate
ECS (I never apply to activate it) .
Am not sure i have to continue with such kind of service or not? They were already deducted a sum of account from my bank.
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Aug 14, 2020Complaint marked as Resolved