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[Resolved]  Big Bazaar — Product not delivered

We purchased a Whirlpool refrigerator on 29th December'07 from Big Bazaar, Hyderabad.
we had asked to deliever the refrigerator on 30th December'07.
They have not turned up yet.
Besides repeated calling them and asking them to deliver the refrigerator, they are doing so.
Moreover, they do not give a proper response on phone.
They keep giving the phone to different persons and each one has a different answer to give.
Complaint marked as Resolved 2020-08-13 23:40:58
Complaint comments  8 CommentsShare0Tweet0

Comments

The same incedent had happened to me that i purchased whrilpool refrigerator 23 elite steel 230 ltrs on 8th december from hebbal bangalore store and was promised to deliver within weeks time but made me to wait till know thats today 03012008 i dont know whats the problem with these people
lots of problem with big bazaar as my friends are also faced some or the other issues.

Big Bazar/Whirlpool Refrigerator — Non delivery of refrigerator as per schedule

I am not logging any complaints for Big Bazar though I have one because I am seeing a lot of complaints logged but no response.

Can any body tell me where to exactly log a complain to get a better response .
This happened to me also. I purchased a whirlpool fridge from big bazaar (old madras road), bangalore and they delivered me the wrong fridge model. Now I have to call them daily and they assure that it will get delivered tomorrow morning latest. Even their manager doesn't pick up the phone.
I have ordered a Cot and was promised delivery on 29th to be fitted on 30th. But the people reached the house and delivered partially the dissembled goods on 30th.They told that it will reach on 31st the complete set which will be fitted on 31st.I am still waiting. It is 31st 7:30 pm. Let me tell you chennai tnagar home delivery service is very lousy.They dont value the customers once you pay them. Be careful and put across to them that they will safely deliver the goods on time.
THE MODEL LG26LU11UR LCD T.V WAS PURCHSED FROM BIG BAZAAR RAVE MOTI MALL IN KANPUR ON THE 17TH MARCH 2010 VIDE BILL NO.T24/15139 WITH THE ASSURANCE TO BE DELIVERED AT OUR DOORSTEP WITHIN A WEEK FROM PURCHASE BUT IT HAS BEEN TWENTY DAYS AND THERE HAS BEEN NO EFFORT DONE BY THEIR STAFF TO GIVE US ANY ANSWER WHEN THE PRODUCT WILL BE DELIVERED .
same thing is here, i dint get delivery of my bag which i wanted to gift my Girl friend, i have booked it before 1 month and till now after due date that is after 15 days of fate of delivery i dint get even a single call from Bog Bazzzar.

What steps u have taken for this .

Can i know at
[protected]@yahoo.com

Thanks

Big Bazaar — regarding extra charges.

I got Engage deo MRP-175 offer was RS25 off on 165 ml but they charged me full RS-175 I also got sunkist juice offer was set of glasses free with TP 1 ltr. i got 3 TP they charged me 1RS each for free set.

WHY NOT EXCHANGE

Sir I was buy a electrical induction cooker but now I want to return that but in the big bazaar worker not responding plz help me my mobile no [protected]

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    Customer satisfaction rating
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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083