Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Home Town — GOODS NOT DELIVERED

I had purchased 3+1+1 seater Sofa set from Home Town (Greate India Place, Noida) on 11th June 2008 through Receipt No [protected]. I was given a delivery date of 20th July 2008. However, despite giving the entire payment till date I have not received my goods. My request for the refund of my money was also rejected by Home Town. Can you please help me out.

Dear Vikram,

Did anything happen after you wrote this?

I have a similar problem in hand where my furniture has not been delivered and every time I am told the furniture is not in stock.

Atul

Dear Customer,

This message is from HomeTown.
This complaint was closed on 25th Oct, after you wrote to [protected]@home-solutions.co.in.
We have got your confirmation too.

Warm Regards,
HomeTown Customer Service

I totally agree on the worst Customer Service ever I get. I booked for Bed and Matress and it was supposed to deliver by 22/02/2009 after one month of purchesed. But no response at all and when I tried thru thier CSD its always busy.

Is there any mean by which I can get my money back. If this is the case which means India's famous Pantaloon Brand itself is downgrading them.
First of all they should be customer oriented then only they can survive in Present scenario.

I too agree that they have the worst customer service ever, they get the advance money telling you that they are going to deliver the product next day, but they wont.They will never have stocks, we have to follow them up everyday to know the status of the delivery.Their customer support lines will be busy always, we need to get hold of the phone dialling again and again.Very pathetic service

Still waiting for an washing machine to be delivered, they promised tomorrow, I fed up calling them, I let the choice to them bringing it tomorrow or within this year end :(

We have never faced such a ridiculous and irresponsible response from the Home Town(JayaNagar, Bangalore) staff.(Full payment of Rs.22339 was done)the item was supposed to be delivered on 19-10-11.No notification done till now regarding the delay, only we keep making tens of phone calls everyday to listen to their very imaginative reasons for the status update.Even the sales person(Raju-Spring fit Mattress)/His Manager(Shyam--This Person is the best of all...he takes ZERO responsibility be it sales/delivery of the product.Wonder why this person exists )/Customer Service Manager (Fahadur Rehaman Khan).Nobody even knows the status of our order till this moment.

NEVER NEVER NEVER BUY FROM HOME TOWN.IT IS A NIGHTMARE

defective items

defective items

Dear Sir/Madam,
This is in response to the discussion made between the Marketing Executive of BIG BAZAR-Coimbatore and myself over the complaint I made against the Dreamline mattress I purchased. I made the purchase in August, 2010. Within few days I noticed that the mattress was not fully filled nor filled in an even manner. I made my complaint to the Sales executive of Bigbazar in October . So far I have been shuttling down from Bigbazar to the dealer a number of times, but the response from the authorities is very unsatisfactory and is not customer friendly. I want the mattress to be replaced or make the compensation as early as possible. After my third visit to your office so called some representatives came to my residence and took some photographs. Even after eight months of my patient waiting for a favorable response, your office seems to be not taking any action, nor responding to my queries in a reasonable manner.
I request you to be customer friendly in your dealings and settle my issue as early as possible. Otherwise I may be forced to put up the matter to Consumer Court for a favorable response.

Details of my purchase:
Bill no: T41/11192 of BIG BAZAR-COIMBATORE

--
Binoy Sivadasan
Media Instructor
Amrita School of Communication
+91 [protected]

Future Group — Non Delievery of Goods

I made 7 Order online at Future Group, Details of Orders are
1- [protected]
2- [protected]
3- [protected]
4- [protected]
5- [protected]
6- [protected]
7- [protected]

I made a payment on 25-01-10 through cheque, no. is 510394 through ICICI Bank. They have confirmed for the payment that they have received. They have delieverd the product of one order for rest they are showing awaiting payment. Whenever i make call for delievery of goods or refund of my money, they are replying that ' we are forwarding your complaint to concern department ' but still no updation.

ON WHAT BASIS COMPANY GIVE 50 % CASH BACK ON NON DELVERY OF GOODS.

I THINK IT MOSTLY HAPPEND THATS Y I HAVE STOPED ONLINE SHOPPING.

I THINK GOVT SHOULD MAKE A LAW AGAINST PROTECTING THE CONSUMER RIGHTS FOR ONLINE SHOPPING

SIR JI,

INKO PAISEE CHAAPNE KI CHAAA HAI, BUS CUSTOMER BHAD ME JAYE INKOO KYA.PAISAA HAMARA MAZZEE INKEEE.

MUZHE LAGTA HAI YE SUBHI CHOR HAI...

This mostly haapen, inonline shopping company do not confirm the payment till 2-3 days and after confirming the payment, they don't change the status of payment because of their commitment of " 50 % Cash back in non delievery of goods withinseven days. " They have the product in stock but says they don't have the product in stock their team will arrange shortly.

regarding wrong billing

I have purchased items at P& M Mall vide cash memo no. 0043800 on 8.3.2012 at 15.51, I have purchased 02 Ariel Matic(1 kg) but in said bill the operator counted it for 04 times. I have paid Rs. 14, 421 instead of Rs. 14, 053.

Dear Mr. Hegde,

This message is from HomeTown.
This complaint was closed on 20th Oct after you wrote to us on [protected]@home-solutions.co.in.
We have got your confirmation too.

Warm Regards,
Customer Care - Home Town.

I completely agree with the above mentioned complaint. I brought a powder coated steel cot with big storage space from home town which cost me 16, 500 bucks. The cot has no support base in the middle but they assured as the material is quite hardy, there will be no problem. Fortunately, because of material it has not broken yet, but each time we seat or lie down in the bed, some irritating sound comes out of it.

I also bought a bed side wooden table which is of very bad quality. It has only been 2 months, but I have already seen crack in the corner.

Dear Mr. Pal,

This message is from HomeTown.

We regret the inconvenience caused.

If the stated problem is not resolved, kindly write us on [protected]@home-solutions.co.in, along with your contact details and order number.

We will revert at the earliest.

Warm Regards,
HomeTown Customer Service

I have had a very bad experience with the same outlet.

This time with fitted cupboards, no discounts etc

They promised 3/4 weeks delivery and 2/3 days fitment time.

Actually delivery took close to 6 weeks. Fitment is still going on 12 days later, short supplies, wrong supplies, negligible supervision and shoddy quality and a completely unprofessional staff, which will mislead you at every opportunity.

They will sut you out from talking/complaining to anyone higher up

Can somrone advise how to deal with them?? TOTALLY FED UP

Should i buy a bed from this group as am planning to buy this dipawali

WORST CUSTOMER SERVICE...never buy anything from HOME TOWN

i got bad experience with their tiles.people should stop buying from there

i need a job at ur bigbazar(part time job).

DEAR SIR,
I HAVE PURCHASED 1 MANUAL JOGGER FROM YOUR BIG BAZAR CITI CENTER, DURGAPUR, WEST BENGAL OUTLET ON 10/12/08.MY CASH MEMO # 150/28634.
PRODUCT CODE [protected] -MANUAL JOGGER 103A AT A PRICE TAG OF 9399.00/=
FROM THE DAY I STARTED USING THAT THE MOVING MAT MOVIES TOWARDS THE RIGHT SIDE(NEAR THE FLY WHEEL) WHICH STARTS RUBBING THE MAT.EVERY TIME AFTER ADJUSTING THE LOWER BARREL AS SHOWN BY YOUR SELLS MAN, SAME INCIDENT HAPPENS.
SEVERAL TIMES I REPORTED TO YOUR SERVICE MANAGER, CUSTOMER SERVICE TRAVELING 34 Km AT MY OWN EXPENSES.EVERY TIME I FOUND THEY ARE ALWAYS TOO BUSY WITH MEETINGS, NOT BOTHER ABOUT CUSTOMER.I WAS GIVEN VERBAL ASSURANCE THAT SOME BODY WILL ATTEND MY PROBLEM 15 DAYS BEFORE.STILL AFTER SEVERAL TELEPHONIC CONVERSATION SURPRISINGLY NO BODY BOTHER TO CALL ME BACK.IN THIS SITUATION BEING A REGULAR CUSTOMER I STARTED LOSEEING FAITH ON BIG BAZAR.I HOPE THAT THIS MAIL WILL SHORT OUT MY PROBLEM SOON.
WILL APPRICIATE A QUICK RESPONCE.
TAHNKING YOU,
SANJIB

g cnkgnyh hhdjh nkfrto msnxhs

I strongly agree with this comment.I know bigbazar is not providing good service to their regular customer.

I have purchased a mobile FLY SX210 at 17-June evening from your store located in EDM Mall. It is extremely disappointing for me to purchase mobile from your store because they have sold me defective piece of mobile, which has manufacturing defect. At the time of selling, the sales person committed verbally that if any defect found within 48 hours, they are going to replace the mobile. In the next morning, I found a thin line in the middle of the screen and when I go there to show the problem, they were blaming that I have damaged the mobile and they are going to charge for the repairing. Then I wrote the problem to the fly company and contacted to the service center at Noida Sec-62, they have accepted that this is manufacturing defect. Your sales person have harassed me and blame on me for that defect. In this situation, how can anyone purchase from your store and make good relation with your store chain. So please look into this matter on priority basis so that these type of problems do not occur further more and do let me know the action taken by you on this case.

I can understand ur problem .
Big Bazar is making fool o[censored]s, cheap quality products at higher price and worst consumer support I have ever seen.You must certainly use your consumer right.
Even I have been cheated many times, and this time its was height, I had purchased a pair of shoe worth Rs.775 and the shoe got torn within 10 days when I went their on 14th day they said, if there is any damage after 7 days they will not be responsible .Very funny the manager said probably, I have misused the shoes, I don't understand how can one misuse the shoes.when I said, if this is their attitude towards the customers, i need to go to the consumer court, he said, I should better go and do what I wat to.
So I have completed all the formalities and I will do so.
we, as a customer have full right to raise our voice against such dadagiri of these stores.

You should thank your lucky stars and kiss the feet of the person sending you something other than a Dreamline mattress. We were unfortunate to buy a Dreamline "Reliabilty" king size mattress and it was sagging beyond belief within 6 months. Dreamline no longer does business in the two states nearest our home. We can ship it from Wisconsin back to the factory in Cabot. Arkansas and pay shipping both ways. They decide to "repair", replace, or do nothing. Or, we can haul it across three states to a Dreamline dealer not knowing if they are willing to deal on a warranty for an item purchased from another store. If they would, which seems unlikely, Dreamline would still have to decide what to do. So that would be another expedition back across 3 states. Meanwhile, apparently we sleep on the floor, which actually, would be better than their mattress.

So what do we do with our fabulous Dreamline products? You can look at it as a three dimension wall mural in the trailer or you can call it what it is--"Trailer Trash".

By the way, I believe that Dreamline does business with stores such as you are complaining about.

True,

Even I have lot of problem with Dreamline mattress. My wife developed some spondilytis on the back due to this mattress. Some portion of it looks sunken and some broader. I don't understand why they make such third degree mattress which costs us about thousands of rupees. Its better that we use "khatias" or dari made by local vendor instead of buying these products.

Dear Big Bazar,

My big bazar card number is [protected]. On the 21st friday I went to Big Bazar EA Chennai.

I bought two MxVities biscuits, the pack shows special offer as 99rs, but when I came home and checked the bill it was Rs143 - 23rs only,
Also bought two sets of pillow covers, the shelf showed buy on get on free, so for two sets and the bill showed 298 was charged -so double to what
the counter mentioned.
I think big bazar mentions one thing on shelves and is cheating its customers. It is a big fraud they are playing on customers. some journalists should
check on this and expose Big Bazar for the clever way they are cheating customers.

selwyn mukkath,
[protected]@gmail.com, [protected].

Dear Ms. Sharma,

This message is from HomeTown.
We regret the inconvenience caused.
This complaint is closed after your confirmation for the completion of the delivery and fittment, within 24 hours of the receipt of the complaint.


Warm Regards,
Customer Care - Home Town.

well i have bhought a queen bed on 28/6/09, and was told tht it will be delivered within 3 days, till today i have not got my bed delivered
I have callled them almost daily for inquirin but every new day i get a new excuse n new promise, nd thier poor customer service they don even bother to inform us abt the problem of delay in delivery, after waitnig so much i personally visited the showroom, 'HOME BAZAAR- MULUND-WEST, MUMBAI' sum mr. javad thier floor manager gave his no. n said tht it will be delivered within few days, now not the bed is deliverd, not tht mr.javad is calling back, now he has swithced off his phone to avoid answerin us.
now i have decided if i don get my bed delivered n assembled within 1 day, i will not call them or go to them nd will approach consumer court, for their pathetic nd ridiculous nd irresponsible attitude,
I do request every one goin to this furniture bazaar tht plzzzzzzzzz don rely on them they r cheat n liars will totally disappoint u for ur deal, this is reaaaaaaaaaaaaly a bad experience for me, i will never even visit them again.

well i have bhought a queen bed item code [protected] nd my advance receipt no. is t41/6284 on 28/6/09, and was told tht it will be delivered within 3 days, till today i have not got my bed delivered
I have callled them almost daily for inquirin but every new day i get a new excuse n new promise, nd thier poor customer service they don even bother to inform us abt the problem of delay in delivery, after waitnig so much i personally visited the showroom, 'HOME BAZAAR- MULUND-WEST, MUMBAI' sum mr. javad thier floor manager gave his no. n said tht it will be delivered within few days, now not the bed is deliverd, not tht mr.javad is calling back, now he has swithced off his phone to avoid answerin us.
now i have decided if i don get my bed delivered n assembled within 1 day, i will not call them or go to them nd will approach consumer court, for their pathetic nd ridiculous nd irresponsible attitude,
I do request every one goin to this furniture bazaar tht plzzzzzzzzz don rely on them they r cheat n liars will totally disappoint u for ur deal, this is reaaaaaaaaaaaaly a bad experience for me, i will never even visit them again.

Dear Customers/Prospective HomeTown Customers,
This is about CUSTOMERS CHEATED BY HOMETOWN!
I am Gurudatt Puranik (cell[protected], a HomeTown customer like you all. Like most of you, I am a salaried working person. I booked a modular kitchen at Hometown thinking that “I am going for the best”. The most “helpful” Home town Staff and Manager Mr. Ajay Pandey-[protected] helped me with the kitchen choices and rate of 2, 71, 600/- for my kitchen. The rate was steep, but I was again assured that “I was going with the best” and assured “prompt delivery within 1 calendar month”, the delivery date promised was 3rd April 2010. I am sure this is what Hometown assures its customers today too. It was fateful day of 27th Feb2010 and I was asked to pay advance and approx ½ amount, which I did by 3/3/2010. Here is where my happy days, and peaceful nights ended!
I then started calling Hometown people up after a month, doing multiple follow-ups, listening to most common as well as absurd excuses for delay (Mr Pandey even blamed Volcanic eruption in Iceland in May for the delay), and finally they called me on 6th May.
The Home town staff Mr Ajay Pandey told me that “finally” the complete material has arrived, and asked me to make balance payment as per terms and conditions, and I paid complete payment on 6/5/2010.
Again the story repeats, after doing multiple follow-ups and trips to hometown, they finally sent me some consignment on 15th May and 5th June 2010. But to our horror, it was incomplete – only 50% of goods delivered. No Facets (front face of cabinets and drawers) etc were delivered. No Tall unit (which is the costliest in the order) was delivered. In short, less than 1/2 material was delivered, after more than 3 months of promised date! So after 3 months of payment and multiple followup with Mr Pandey and now Mr Ajit Nair-[protected] (who introduced himself as Store Incharge) I am still being taken for a Royal Ride by Hometown, with my house in mess due to this delay!
Also to my surprise, with every trip to hometown, I started meeting HOMETOWN CUSTOMERS with similar plight coming to Hometown for followup, with same story. So, finally I decided “Enough is Enough” and have decided to take the battle to Hometown. We now have formed a group of “Customers Cheated By Hometown”. I am here distributing this letter and sharing my experience with you as I could not keep quiet and let myself be taken for ride by Future-Group people. Also it was surprising to note the number of customer complaints like me when you google “Hometown Consumer complaints”.
So, as a Cheated Hometown Customer I ask you people to support me by asking the Hometown Staff especially at their Modular Kitchens Section about the “Case of Gurudatt Puranik being cheated by Hometown, and the 3 month delay of goods”, my details are below. Also needless to say “Beware about shopping with Hometown. I have gone thru this, and am still fighting!!”
Note: Details: Total Amt for Modular Kitchen: 2, 71, 600/-:- Advance recpt 314 on 27/2/2010 = 20, 000/-, Adv recpt no.[protected] on 28/2/2010= 48, 000/-, Adv recpt [protected] on 3/3/2010 = 75, 000/-, Adv recpt [protected] on 6/5/2010= 1, 00, 000/-, Adv recpt [protected] on 6/5/2010= 28, 600/--Goods recd: Consignment note gcn note# 75576 15/5/2010, Consignment note# 3791 05/06/2010

we are nri. we wanted to buy dining table set so we visited home town showroom and purchased on table with six chairs costing approx. Rs 45 thousand . they took advance full amt and after that we had to make hundred calls for the delivery as they were very rude.finally they send the table which was fully damaged in the delivery . we took objection as they did not send packed piece My mother-in law took delivery being old she did not noticed. when we were back home we were shocked to see the table and complain abt it. they were so rude and could attend our complaint. being Indian we were shocked as whenever it happened out side india for them customer is like god and they cant afford to be rude with customer .but here they even disconnected out calls . and we were so annoyed finally we landed there but still they were reluctant to do the needful.so i want to request all the viewers please even if you have crores of rupees don't even think of going to home town for any shopping as your money is going to waste and will get zero as what material they are using is low quality and very very bad service. shame less group nothing else

Dear CMD BIG BAZAAR
I find now days big bazaar is big complaint bazaar .

I had bought a shoos worth 699 on dated 28/05/2010 after 10 days its shorn crack on leather I have given several no of complaint to big bazaar bhayender (east) branch to
Mr. RANJEET .after that 10 time I visited but every time new resin or bahana now its 5 month gone by but nothing doing .as per my knowledge they are trating us as bagger.
This is to kindly notice to all director of BIG BAZAAR sir you had grown up because we are buying things from big bazar the day we stop purchasing from big bazaar you will be no ware
THIS IS TO INFROM YOU THAT I have called them almost daily for inquiring but every new day i get a new excuse n new promise, nd thier poor customer service they don even bother to inform us abut the problem of delay in exchange, after waiting so much i personally visited the showroom, 'BIG BAZAAR- BHAYENDAR-WEST, THANE 401105'
I do request every one goin to this furniture bazaar that plzzzzzzzzz don rely on them they r cheat n liars will totally disappoint u for ur deal, this is reaaaaaaaaaaaaly a bad experience for me, i have to think twice to visit them again.
want to know more pls coll [protected]

Sandhya Srivastava,
Flat No. 206, Vikas Apartment,
Vikas Nagar,
Lucknow.
U.P.
Mobile No. [protected].
email- sriv.[protected]@gmail.com

Date : 28.10.2010

Dear Sir,

Non-suuply of furniture.

I had booked one sofalespana (product code[protected] and one centre table (Product Code Nivi MDF) from your Home-town shoppe at Sharaganj Mall, Lucknow vide receipt no. [protected] and had been informed that I will get the delivery of the same by 13.10.2010.

On enquiry regarding supply of the above items on 11.10.2010, I have been informed that due to some problem it will take another one week. After one week, when I again enquired on 18.10.2010. I have been asked to wait for another one week.

Finally on 23.10.2010, I had received a call from your staff to deposit the balance amount so that the delivery of the above product may be done.

Due to Sunday on 24.10.2010, I made full payment on 25.10.2010 and then I was informed that the above product will be supplied within 48 hours.

But to my utter surprise, I could not get the items till date and today when I enquired about the supply, your staff again asked me to wait for next 05 days.

I am highly disappointed by the business tactics of your professional though I wanted to have long been a customer of your products as I regarded you as an excellent supplier/organization. But, after the above experience, I committed myself not to purchase any product from your shop in future.

Therefore, I request you to do what you can to rectify this situation.

I look forward to your timely response to this matter. Please call me if you have any further query.

Sincerely yours,

Sandhya Srivastava

I purchased furniture from Home town Kolkata, but they had not kept their promise of delivery . They told me it will be delivered within two days byt it took 8 days to deliver . Their pre-text is that gowndown checking took long time and they do not deliver the goods which are damaged . Their manager never pick up the phone . we made at least 50 phone calls. Sales men washed their hand after sale. They blame it to customer service .

Another interesting thing is that whenever you like the furniture and you ask them to check the stock, they will tell you, this is the last piece . I have a very bitter experience with HOME TOWN FURNITURE . So please think twice before buying from them .

Basab Roy

Cheating in Pricing

Charged price is much more than display discounted price.

Food Bazaar — Over Pricing

Recently visited the store in Esteem Mall near Hebbal FlyOver in Bangalore.

We visited this shop as we had heard on multiple occasions earlier that their prices are very much competitive.

After we returned home and verified the prices we realized that contrary to what we heard the prices are actually on the higher side and the biggest problem is the fact that the guys are actually cheating by taking prices beyond the MRP.
- Ctach Zeera packet (100 gms) MRP is 27 and they charged 30.
- Mushoor dal MRP is 36.5 and they charged 38

Also when most other shops charge 115 for a 5Kg pack of Aashivaad Aata, these guys charge on MRP.

Additionally some of my other colleagues and friends are also of the opinion that while their prices are competitive on one or two products using which they attract, on the whole, if one is going for a monthly shopping of groceries, on an average you would pay around 300-500 Rs. more in Food Bazaar. While most other people are silent, I will certainly take it highup as these guys have now come to terms of open cheating by taking prices beyond MRP.

After hearing about big bazaar, i also went there in banagalore as well as in Hyderabad. I have experirenced the same that they twice for the same item. Also the items like 1kg sugar free on i kg ghee are not provided. they take advantage of the fact there is crowd at the billing counter & hence do not provide the extra sugar or other itmes. Also the items are at another counter & they ask you to collect the free item from another counter. They are very smart, they have the counte5r which gives above 1000/- frr items on the topmost floor wioth only one or two attendants who are slower than a snail, so most of the time seeing a big queue you dont want to get there.

...Isse sasta aur accha kahin nahi?????

...Isse mehnga aur ganda kahin nahi...!!!


Big Bazaar is a fraud shopping mall... This is third time i shopped at Big Bazaar and every time i had a very bad experience... Big bazaar prices are more than local market prices...

Yesterday I shopped at Big Bazaar at R City Mall in Ghatkopar, Mumbai... every product was costlier than i usually buy from my local vendor or from Dmart... The worst was Mapro Kokum Sqsh 700 ([protected]) MRP on the product is 90 Rs...where as Big Bazaar charged me 99 Rs... i.e. 9 Rs more than MRP...and u guys claim Isse sasta kahin nahi... shame on you guys...

you guys are looting poor peoples money...

Cashier Name was: Vandana Narangakar
Receipt No: 0000084 Till no:14

I have kept the bill and product on which MRP is written ...

Yesterday (18/03/10) i visited Big Bazar pune and purchased some food products along with some cosmetics. We payed the bill and after coming home when i cross checked the price with each components i found a huge difference in one product.

Actual rate of 500g green peace (Wattana Green) was 16 Rs and they have billed it 449 Rs... The difference is 433 Rs... Then i went back and when talked with customer support and got my money refunded. The customer support guy behaved like he was waiting for the customers with this complaint. He spoke very politely and said so many sorry and all...

After returning from there i realized the fact. They might have purposefully put a huge price and the customer who cross checks the bill and comes with complaint will be refunded.

They also know that 70% of the customers doesnt cross check the bill especially when they are doing monthly purchase. There will more 50 items and who will try for a cross check. What i feel personally is they are doing it regularly and cheating the customers...

Now onwards i will never buy from Big Bazars or malls and even if i have to i will cross check the bills...

Deutsche Bank Credit Card — New Service Charges on Deutsche Credit card for Existing EMI

I have availed the EMI option of 12 months tenure for my transaction on Deutsche credit card on Sep 2008. I have made the EMIs till december 2008. From this January onwards, those people are charging me 12.9% on my interest opart of the remaing Loan Amount. When i enquired customer care, that person has told me that it is a new charge with effective from Jan 2009. How come they can put the new charges for the existing EMI Option. If they introduce one more new charge in next couple of months, should the existing cutomer be affected with that? I would like to take the action regarding this. May i Know this procedure for making a compaint against this to RBI. IS there any RBI web site availble to registe complaint online

Hi,

I am Zainul Abideen. I bought a new Fly B720 (Duo) mobile from Big Bazaar (Phoenix Mills) Lower Parel on the 20th of Aug 2008. Within the first month itself the Handset started to show signs of malfunctioning and I informed the same to the concerned dealer about the same, but they didn't respond properly. I continued to follow up with them regularly to get a revert on the same. And finally they guided me to a Fly Moblies Authorised Service centre wnose name is Adonis Service centre and located in Andheri. There they asked me to submit my Handset along with the Handsfree on the 25th of Oct 08 and I submitted the handset and the Handsfree on that day itself. After that I contacted the dealer to have a word with the customer care executive regarding the same. Later on, whenever I called them for the revert, the service centre people also kept on saying tomorrow - day after - tomorrow. And finally when I stood up and asked for my handset, they returned it to me on the 2nd of Dec 08 with out the Hands free and gave me a document that clearly stated that the handset was not repaired at all and returned. During this period of 25th Oct to 2nd Dec 08, the handset was continously used by somebody whose call history still exists in the handset. Now the dealer in Big Bazaar is also not willing to replace the same and trying to guide us to another service centre even after knowing everything that it was used continously while in the Customer Service and given back in the same problematic condition.

Please guide as I am very much fed up with all these follow ups and false reverts and poor service. I have all the necessary evidence which can demonstrate the poor service of these companies. Now I am ready to take any possible legal action against 4 of the Companies :

1. Big Bazaar.
2. Adonis Servuce Centre.
3. Fly Mobiles.
4. The Mobile Dealer.

Please revert.

Thanks & regards,
Zainul Abideen.

respected sir,
i bought a soft toy worth rs 799/- from big bazaar, inox, lucknow, i payed the sum of rupees from my SBI debit card they swapped my card three time due to some error first two times it did not respond but third time it accepted the card on other machine, when i checked my account after 5 days they have taken double swapped value that means 799/- & 799/- and when i asked for the refund they are just telling of formalities to complete to refund money, and are making excuses, so plz see this matter and help me out plz,
thanking you,
sachin

BIG BAZAAR — Debit Three times

I am a regular customer of big bazaar, on 8-May-09 I purchased some items from Big bazaar, Sahara Mall, Gurgaon wide bill No, T18/58077 amt. Rs. 930. I made payment through debit card of Punjab National Bank but it got denied, then I gave another card of same bank of different account but again it got denied. Then I gave Debit card of Axis Bank, which belongs to my wife, it was accepted and payment was made.

After two days I checked my account statement of both the PNB accounts, to my surprise, my both accounts were debited with Rs. 930, that means I paid Rs. 2790.00 for items worth Rs. 930.00. After this I spoke to my bank, they have told nothing can be done on their part as payment have been already credited to Big Bazaar and after this I went to Big bazaar and spoke to Mr. Kishan Chander, he gave assurance that he will write mail to HO and after getting revert he will contact us within two days but he never called. When today I called him I spoke to Mr. Sunil, he was very rude and said that they are not concerned with this speak to your bank. but bank has given us in writting that amount of rs. 930 is debited from my both accounts. Please help to get my money (Rs. 1860.00) back

Thanking you,

Dinesh Gambhir

I am a regular customer of big bazaar, on 8-May-09 I purchased some items from Big bazaar, Sahara Mall, Gurgaon wide bill No, T18/58077 amt. Rs. 930. I made payment through debit card of Punjab National Bank but it got denied, then I gave another card of same bank of different account but again it got denied. Then I gave Debit card of Axis Bank, which belongs to my wife, it was accepted and payment was made.

After two days I checked my account statement of both the PNB accounts, to my surprise, my both accounts were debited with Rs. 930, that means I paid Rs. 2790.00 for items worth Rs. 930.00. After this I spoke to my bank, they have told nothing can be done on their part as payment have been already credited to Big Bazaar and after this I went to Big bazaar and spoke to Mr. Kishan Chander, he gave assurance that he will write mail to HO and after getting revert he will contact us within two days but he never called. When today I called him I spoke to Mr. Sunil, he was very rude and said that they are not concerned with this speak to your bank. but bank has given us in writting that amount of rs. 930 is debited from my both accounts. Please help to get my money (Rs. 1860.00) back

Thanking you,

Dinesh Gambhir

I purchased few materials on 14th August 2011 from Bigbazar and I found my account has been twice deducted. So far no body is prepared to attend my genuine plead. Pl advice what to do . Total Lost Rs 1446.00

I have purchased Elena Washing m/c. from Hometown, Ishanya Mall, Pune 2 at Dasera festival. I have not received any manuel and waranty card along with machine. I have been contacting to home town staff for issuing manuel to me till date over phone. Till date I havn't received above documents.

Dear Mr. Wagh,

This message is from HomeTown.

We regret the inconvenience caused.

If the stated problem is not resolved, kindly write us on [protected]@home-solutions.co.in, along with your contact details and order number.

We will revert at the earliest.

Warm Regards,
HomeTown Customer Service.

We have paid full amount money. We are getting our products in bits and piecse. No reply from customer service. They put on hold for half an hour. None of the delivery on time. The person MS. Jenifer speaks in rough language. Even senior managers and store keeper language is worst. Never buy product from Home Town

We purchased some office furniture on 2nd Feb.13 from Home Town, Marthalli, Bangalore (Purchase no.[protected]) and delivered on 5th Feb.But till now installation not completed.I called so many times to customer service desk.But I got irresponsible reply from them.Every time they are giving some new answer and new person name.If we call the person he will never answer our call.If by mistake he lift the phone his answer will be TODAY WE WILL COMPLETE SIR. We don't to whom we have to contact.We feel very sorry that we made big MISTAKE that we purchased furniture In Home Town.My advise to all please fiends, purchase any thing in Home Town if you prepare to use that material after longtime.

Sreenivasa Reddy
Bangalore

Food items — Bad customer service

I went reliance fresh store at G T Karnal Road, Near Shakti nagar telephone exchange, In front of True value Maruti show room on 12/12/2008 evening. I have selected items of Rs. 1000/- approx. and asked for billing through my credit card. They have refused to accept my payment option due to non availability of paper roll in credit card machine. They have wasted my time. Kindly take necessary action against the concern persons.

Vijay Kumar
[protected]

I am a regular customer of the Big Bazaar at chikkadpally. Here the PC games don't work at all. All the CD's are corrupted. So make sure that your CD is perfectly all rght before purchasing. I have been cheated a lot. I had brought 4 games out of which only 1 was working properly and that too it was a demo version. Each game costed me Rs.199/- Please be careful.

i purchase escort wrist watch from big bazar RTC X road hyderabad after few day its gold coating lost, i approached some service centers which is given in warranty card but nobody is willing to take the watch for servicing then on 05/04/09 i approache BIG BAZAR RTC X Roads watsches sales counter, he accepts the watch and informed me Delivery will be given after 10 days. After completion of 10 days i frequently visited to BIG BAZAR for getting my watch theere is no proper answer i am very un happy with the service of BIG BAZAR as well as ESCORT which is so neglecting the customers after the sale from now onwards i and my relatives decided not to buy any product from BIG BAZAR who is not taking care of customers after sale

Ahmed

Very true.
You should not buy any such products from BIG BAZAR.
They loot people in the name of SALE.

Hey friends,

I fail to understand why you people complain when you go n buy some silly stuff from someone who is already known to sell you unbranded and something which has quality far below the standards to be sold in the market. Buying at BIG BAZAAR is just like buying on the road side.

Both do not sell good products.
Both do not have money return policy.
Both do not have product replacement policy incase of bad product purchased.
BIG BAZAAR is modern and sophusticated cheat market selling very cheap products at a premium price to the customers and also check any product AND MARK MY WORD ALL THE PRODUCTS ARE NON-ISI products and I am surprised how the government or the agencies who give the standards to the products allow such unsafe products to be sold so easily in the market.

I advice you not to complain to big bazaar but to pull the agency (Food & Drug administration - in case for un-hygenic food purchased from Such stores & ISI for consumerable ) in the court of law and get them punished for their mistake.

After all these agencies are setup at our tax funds paid by us to protect us from un-usable and un-salable materials.

NAGESH

please give the full detail o the big bazar with address

G.KIRAN
S/o G.DEVADAS
Dr: 40-6-17,
Revenue Colony,
Near Siddhartha Arts College, Email:KIRAN.[protected]@YAHOO.COM
Moghulrajpuram,
VIJAYAWADA, Ph : + 9 1 - [protected]
ANDHRA PRADESH.



Career Objective:

Intend to build a career with leading corporate of hi-tech environment with committed and dedicated people, which will help me to explore myself fully and realize my potential. Willing to work as a key player in challenging & creative environment.




Expertise

• As a senior Executive in ICICI Bank, Product-Credit cards, & Personal Loans from 2002 to 2005 in Vijay Wada

• Sr.Executive in Cholamandal commercial finance Limited Deals with personal loans, at same place, (2005 to 2007) in Vijay Wada

• Sr.Executive in H.D.F.C BANK Deals with Customer care, (2007 to 2008) in Hyderabad

• Supervisor in Garments(MYSTYLE) in Habsiguda Hyderabad(2008-Till date)

• Excellent understanding of all good communications on product with customers






Academic Qualifications:


 Bachelor of Commerce from Nagarjuna University during the year[protected], Vijayawada.

 Intermediate in Modern junior college during the year[protected], Vijayawada.

 Board of secondary education from Gowtham public school during the year[protected], Vijayawada.




PROJECT 1:

(ERP) Enterprise Resource Planning & Solutions from Gayatri Technologies, Vijay Wada.
Using back end: Oracle9i, SQl sever.
Front end: Visual Basic

Project description:
Enterprise resource planning & solutions it is mainly used for online business, it distributes all works, from the supplier to customer. Reports in these so many modules like, sales, administrative, stock inventory, purchases, and their expenses mail id for customer corresponding, all these process in between the supplier and customer is defines in the flow charts.

Project description:

Enterprise resource planning & solutions it is mainly used for online business, it distributes all works, from the supplier to customer. Reports in these so many modules like, sales, administrative, stock inventory, purchases, and their expenses mail id for customer corresponding, all these process in between the supplier and customer is defines in the flow charts. To create a customer id, customer name, and customer details. Registration no: etc can place in this ERP system. Main goal is to solve all the solutions of the customer during the business period, to prepare and maintain the reports of the customer.

PROJECT 2:



Project Title : A Study on Customer Satisfaction Towards
Sangam Dairy Milk Products Ltd,
VADLAMUDI, (GUNTUR DISTRICT).



Objectives : 1.Customer satisfaction regarding Sangam dairy .

a) Impact of price of milk on Sangam dairy.
b) Impact of quality of milk on Sangam dairy.

2. Customer opinion regarding the milk.

3. To analyze the customer view.

4. To study the impact of price on the Customer








Roles and Responsibities:



 Explaining the bank walk-in customers about mutual funds& investment plans in turn motivating them to opt for the investment.
 Identifying the prospect client, fixing up appointment & follow up of calls.
 Attending those calls and explaining & motivate the customers for the investments.
 To sort out various customers queries & take immediate action in solving those queries.



Personal Profile:


Full Name : G.KIRAN

Date of Birth :[protected]

Father’s Name : G.DEVADAS

Sex : Male

Martial Status : Single

Nationality : Indian

Permanent Address : G.KIRAN
S/O G.DEVADAS,
D.NO:40-6-17,
REVEMUE COLONY,
NEAR SIDDHARTHA AR
MOGHULRAJPURAM,
VIJAYAWADA-520010
ANDHRA PRADESH.

Languages Known : Telugu, English, and Hindi.


Declaration:

I hereby declare that the information furnished above is true to best of my knowledge.


Date:

Place:
(G.KIRAN)

I have 6years experience in marketing field .5years in vijayawada & 1year in hyderabad in sales department
and also done as sr sales in garments in habsigudaat hyderabad so that i am intrested to come in sales in garments. my salary is 6, 000 p.m in that and commissions also earned so i hope that u grant my work effiency and i will wait for call sir, thank u sir.

Dont buy anything in big bazar its waste of time
i buy one watch in big bazar they told that one year warrenty.
but the watch damaged, they r giving very irretating answers.
plz dont buy any thing n big bazar

Hi,
I am Satish Kumar Kannayagari, Last month(17th Apr) in the BigBazaar(Abids Branch) i have purchased the Onida Microvave Oven(convection model) and at the time of purchasing they have promised me that they will arrange for the Demo max with in a Week but up to now no body has came for the demo and i have called so many times and no body is correct response and when ever i call they are simply telling that they will arrage for the demo in the next working day and after next working day if i ask for the same person with whom i have talked before then he is telling that he never spoke to me.

I requst the Electronic people to arrange for the Demo.

My Address :
Plot No:77, Sai manik nagar,
narayan reddy colony,
Sangareddy-502001
Ph:[protected]
cell:[protected]

re install the bed

I was purchased the one bed no[protected] on date10 07.2011, now this bed loose from various part we need to reinstalling the bed.

You should pay more unauthorized payments from your pocket before you learn your lesson!!

And you deserve this absolutely since you are careless about protecting the privacy of the credit card!

It is evident that you posted your credit card number in plain text on the internet!!

What do you expect?

future card — future card

my application on dated 27/10/08 for future card.
application no.w[protected]
ples. give information about my application...reply
thanks
cell no [protected] & [protected]

Im confused of all the situation whether this company is a fraut or not?

Even it is experietonce that big bazar group denies accept the vaouchers (discout) issued along with future card & does not have any credibility, i request all ICICI future card holders to surrender the card stating the reason of dis-satisfaction from ICICI & future group, the ICICI bank always reason for non receipt of cheques even if drop any number of day before payment due date . Conclusion both companies are big frauds, beaware of both compnies

Big bazzar guys not accepting bigbazzar discount coupons which is claimed against credit card reward points.