Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Purchased a Slider bed along with two mattresses from company outlet at Jaipur on 17 th apr 08 ( Furniture bazaar crystal court shop no 225 tel:[protected]. Complaint regarding the mattress was brought in notice . Inspite of repeated reminders the compant didnt even care to resolve the issue. Pl find appended below the compalint number .10 / 33.
Date of purchase : 17 th apr 08, bill number : T2 / 44 .
Request you to pl help...

I Had booked a victory bed room set, Rhoumbus Study table and a chair at Big bazar Esplande, kolkata on 16/08/2008 Invoice No 144 and Bill No -T20/204. They have promised to deliver all the goods within 15 days. As they failed to deliver, I called them up, they replied only study table is available, as they won't do part shipment so they will deliver all the goods at a time. After rigorous follow up to my utter surprise they had delivered...

(the receipt Number: [protected], Complaint number: 3097)

I have bought a freedom sofaset ( Brown Color) from HomeTown Bangalore under recent offers.
Paid advance and waited for the product for 45 days. The sofa set was delivered to my home on 21st Sept 2008.

1)A person from hometown came to my home to assemble sofa on 22nd Sept 2008. While sofa was being unpackaged it was discovered that 2 units ( a 3...

I have purchased an Inalsa coffee maker on 3rd of October 2008 from Big Bazaar (Neta G Subhash Place). The person who came to me for demo said that this is defected product so return it to big bazaar. On 6th of October i returned them this coffee maker and they assured me to deliver this at my address with in four working days but now its more than 8 days and still i am waiting for my coffee maker or my money back. They didn't even clarify...

Hi,

I purchased a King size double bed from Home town (Ishanya Mall). The bed was the last piece available with them and was used for display hence a discount was given to me on the price. It is so called solid wood bed and the base of it is formed of wooden strips with no support in the middle (which we didn't checked assuming the support will be there). Once the bed arrived and was fitted we came became very wary of...

4GB pen drive bought from Big Bazaar, trivandrum is not working and they are not ready to replace or repair.

golf links, kowdiar, tvm...

I purchased a Electrolux Refrigerator on 06/09/2008 from Big Bazaar Kharagpur, But after few days it stopped functioning .After repeated complaints there is no action taken.I asked them to pleaz change the fridge or refund my money but all this went into deaf years. I would now be compelled 2 take legal action if action is not taken by them.
Thnks
M.K.Jain
Kharagpur...

Hi,

My name is arun wadhwa.I have puchased one doublebed with mattress from Bigbazar.I paid for Dreamline mattress but they sent me some other brand.I contacted them a lot of time but they are not giving the proper response.I got the delivery on3rd of june and at the time of deleivery I talked with their manager he promised me to replace that mattress with dreamline with in 3 days.For that only till today i haven't unpacked...

I purachased one sliding bed vide advance receipt no.[protected] dated 28 Sep 2008.I was promised that the same will be delivered to me between 11 am to 3 pm on 30 Sep 2008 I took off from my office to take delivery I made more than 50 telephone calls from Hometown to Future group and finally it is delivered on the evening of 01 Oct 2008. Now kindly pray that it may be installed with in week(hopefully). You can imagin were Future Group is...

Recently visited the store in Esteem Mall near Hebbal FlyOver in Bangalore.

We visited this shop as we had heard on multiple occasions earlier that their prices are very much competitive.

After we returned home and verified the prices we realized that contrary to what we heard the prices are actually on the higher side and the biggest problem is the fact that the guys are actually cheating by taking prices beyond...

I purchased a product from futurebazaar.com using my deutsche bank credit card following a mail from deutsche bank which says that the product can be purchased by calling the futurebazaar.com and keying in the deutsche bank credit card details and the cost will be charged in EMIs from futurebazaar.com side. but after purchasing the product i saw that the whole amount is charged to my account at once. then i called up the bank and they say...

Big bazaar has a tie up with SBI cards, wherein on accumulation of certain points, they offer coupons for purchase in their clothe shoppe. The instructions behind the coupon very clearly mention that "any garment can be puchased upwards of Rs50". However the rude staff at Big Bazaar Phoenix Mills Mumbai did not allow us to apply more than Rs50 per garment. Thus effectively nullyfing the benefits of the voucher even though nothing...

respected sir,
i bought a soft toy worth rs 799/- from big bazaar, inox, lucknow, i payed the sum of rupees from my SBI debit card they swapped my card three time due to some error first two times it did not respond but third time it accepted the card on other machine, when i checked my account after 5 days they have taken double swapped value that means 799/- & 799/- and when i asked for the refund they are just telling of formalities...

Customers can write to HomeTown on the email id - [protected]@home-solutions.co.in...

I am a regular customer of big Bazaar but for the last few months specially after the launch of Maha bachat yajna i have found that the quality of food products is decreasing.
recently i had bought besan, poha etc. from there and in almost all the items there is a typical smell and taste coming as if they were spoilt and thereafter cleaned and repacked.
so just a warning message to everyone to be careful because my Husband fell...

MY ATM CARD NO[protected] I HAVE PURCHASED GOODS WORTH RS.310.25 ON 14/09/2008 @ BIG BAZAAR HUBLI KARNATAKA WHEN I HAVE CHECKED MY A/C STATEMENT IS SHOWS DOUBLE DEBIT ON SAME DAY WHEN I ASKED BIGBAZAAR PEAOPLE THEY SAID THAT THEY HAVE RECEIVED PAYMENT OF RS.
310.25 BUT MY ACCOUNT WAS DEBITED TWICE PLEASE LOOK INTO THE MATTER AND ARRANGE TO RECREDIT RS. 310.25 TO MY SBA/C[protected]. PLEASE SEND ME REPLY TO MY EMAIL AND SMS...

I have not used the SBI credit card ([protected]) since 8th March 2007 for any transaction & I never used to check the statement as well. I used to be out of town so didn’t even used to check the emails as well. In August 2008 I thought of getting the card cancelled as I was not using it, but the customer service executive updated that use have been charged an amount of Rs 2383.50 dated 21st December 2007 on behave of Big...

The ICICI Credit Card EDC terminals in Big Bazar Old Madras Road, Bangalore never works!!...

The same company woo the customers to subscribe for Future Credit Card. The Future card is a loyalty cum Credit card of Future Holdings and You will get the full benefit of this card if and only if the card is used in any of the Future Group outlets like Bigbazar, and that too if swiped in an ICICI bank EDC machines in the outlet cash...

I shopped at Big Bazaar, Hyderabad, RTC Crossroads shopping center on Saturday, 13th September 2008 (Cash Memo # T22/5973 dt 13/09/2008 for Rs 2288/-) and have the following experiences to share:

1. It took almost 30 mins to get my billing completed given the slow IT platform...
2. The person at the free gift counter was not available for atleast 20 mins thereby creating a huge queue in front of the counter
3....

Ref: Advance Receipt Number : [protected] dt. 31-08-08 for purchase of 1 Bar Unit ( glass made )+ 1 Dining Table Set

Customer : Ashu Kansal

I had purchased above items 13 days back with 100% advance payment of Rs 23279/- with an assurance of installation within 5 days . Delivery happened on 3rd Sept 08 but the guy for installation ( mr. Jai phone number -[protected] ) came on 7th Sept after n number of followups...