Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I bought a METAL COT from BIG BAZAAR banashankari 3rd stage, bangalore. Just after few days all the THREE legs, which are supporting leg broke. Next day i complaint about it in BIG BAZAAR, they said, it will be done within 2 days. after a week i went again and complaint about the same again. They said, it will be done withing a week. Now its been 9 months, i complaint about 5 or more times, those sales person even recognizes my face, so as...

I hav erecently purchsed few items from BIG Bazar at taranaka hyderbad,

I could find that the bills showing Discount and net amount seperately, Then there is an attractive offer of Two Slice 1.2l. That will be incluidede in the price.If not included the discount 5.44 vanishes.It is a clever retail gimmick and please try to get rid of this BIGBAZAR ChEATINGS....

This is to inform you that today i have purchase a Dhara Sunflower Oil 5ltrs with MRP of Rs.355/- (Karnataka) and Rs.380/-( Rest of India) but this people have charged me Rs. 405/- which is Rs 25/- higher price compare to MRP of Rs 380/- with Product Number EAN[protected] Batch No: H5S03 Packed in the month of MARCH 2009 with the bill No :T3/35496 on 06/02/09 at 11:59:08 then i called this people on[protected] at 1:51 Pm on 06/02/09...

I have the same response from Home Town - Pune. I was purchasing the product through ICICI Credit card on EMI installment and sale representative told me that future group have finance scheme at 3% only instead of you taking at 7 % from bank.
We agree to buy the product on finance from Future group on finance and then the sale representative ( Non Finance person ) start asking too many personal question ( salary, bank account, owned...

I made the big mistake of ordering a centre table and a bed from home town, punjagutta hyd. 2 Weeks have passed, the bed has not arrived and a defective piece of centre table was delivered which they could not assemble. Repeated complaints to Customer care, managers at all levels has fallen on deaf ears.Hope others learn from my experience....

Hi,
I bought a aster bed on 10.05.2009 in Home Solutions Retail India Ltd. The bed was delivered and while fitting we found that its stripes were broken and clamps on the legs of the bed are missing. Even after repeat requests no one turned up to replace that and we are unable to use the bed. Its big harassment and time wastage to call them everyday without any use.
In help to fix this problem would be greatly appreciated.br...

Last year I purchased a DreamLine Mattress from the Big Bazaar Outlet at Banshankari, Bangalore, Karnataka. Cash Memo T39/11758, DT 30/03/2008.

When I purchased the product I was given 1 year warrantee of product. After 6 - 7 months o[censored]se, I started getting backache almost everyday. It took me sometime to realize that it was due to the Mattress sagging.

I would believe a Mattress should last at least 3 -4 years...

I bought a compaq laptop from Big bazaar Electronics Division. They have a quick service in selling a product. However, I am really disappointed with their poor after sales service. I was told that Big Bazaar they will provide free onsite technical service for a period of one year starting from teh date of purchase of product. They provided me a number which is actually not reachable and also the number of their electroincs division is never...

Hi,

I have ordered a washing machine two months back in bangalore, marathalli homwtown branch. First they promise it will be delivered in 7 days but even after 20 days it was not delivered.

Then people from hometown told me they will refund it in 15 days. but till now there is no refund and no body is updating me.

I am calling them regularly, but people are so irresponsible they are not talking...

I have bought 3 items from Furniture Bazaar on 3rd May 2009 at R-City Mall at Ghatkopar – Mumbai.

Dining Table
Eucalyptus Table
Corner Stand

(Cash Memo No. 433)

We had asked the delivery time for these goods as this Saturday (9th May 2009), which was agreed and documented in the order register at the store.

Since then we have been following up and called...

I have purchased AC on 1st May 2009 and yet not started. They were not able to deliver. The fitting charges told were lesser than what they charged. The exhaust of AC was of another model and had to replace. Now after all connection when we switched on its not working. Its really a harrasment. I had also purchased cooler with AC that also had to replace on very first day...

Dear Sir/Madam,
This is to bring to your notice that I, Manish Ojha bought an Onida Microwave and Bajaj Food Processor on 9th March 2009 from HomeTown, Yerwada, Pune. The executives at Home Town assured me for a demo on next week-end as none of my family members is at home on weekdays. We called the Hometown reception at[protected]. They gave us the contact number of Mr Mohanty - [protected]. Mr Mohanty assured us to that he will...

I bought a Cherry coloured Study Table (with sliding glass doors) on May 2 from Big Bazaar Ambience Mall, Gurgaon. When Inder (their product installer) came and tried to install there was a problem with some "carpentry locks" due to which the top half of the table can topple over. Despite speaking to Manish Jain (Furniture section Manager) and explaining in detail the issue, it yet remains unresolved. I had bought the study table...

This is to inform you that the product (Proton MS Lc Gd, Black- Code[protected], Advance Receipt No.[protected] & Buyer Consignee # [protected] ) was ordered on 24/4/09 & they promised to deliver before 5 day's, when i called up on the 5th day i'e on 29/4/09 they said it will be delivered on 30/4/09 before noon but no and on the 6th day a person calling up saying it cannot be delivered on 30th OR 1st of may it will be delivered...

These guys are big time frauds. They lie to you straight on your face. I had ordered a bed from Big Bazaar on Old Madras Road in Feb 20 and it is Apr 7, I have not got it. It was supposed to be delivered Mar 11 but I heard nothing. When I called, I hear a lot of lies. The first week the truck was on its way from Bhiwandi or wherever the hell their furniture comes from. The next week, the bed was ready and will be despatched the next day and...

Res Sir / Madam

This is Mr. Vinod Macwan from Words Infocom Pvt Limited. Our office address is as below...

Vinod Macwan ([protected])
Ground and First Floor
Silver Sarita
Near Vinay Nagar
Off. Mira Bhayander Road
Mira Road (E)
Thane - 401107
Tel:[protected]

I have purchased 2 window AC, 1.5 tonne of Koryo brand from Big Bazar Lower Parel branch...

Hi,
I don't know whether you will read this mail or fool me as all of your staff is doing for past 1 week. I had booked a sofa and center table on 28th March challan no: [protected] from Hometown Pune worth 55, 000. I was told that it will be delivered on 8th April. However, I got call on 4th that centre table has failed a quality test so it will be now delivered on 20th April. I foolishly agreed to that as well. Then on 9th I...

Bill No T50/49972 dated 07/04/2009. Article number CZ21K45MJ

I purchased a Samsung 21 inch color Television from Big Bazaar, Durgapur, West Bengal on 07/04/2009. There was an offer to provide an Iron on a purchase between Rs 5000/- to Rs 9999/-. My purchase falls in this category. On 08/04/2009 the T.V. was delivered but without the assured gift. The delivery man said the gift would be delivered by the person who would come...

I purchased one Sony Bravia LCD TV(KLV-37S400A) from Ezone outlet in Hometown, Marathalli, Bangalore in exchange of my old TV(LG Flatron-21 inches) on 4-4-2009. For this I paid Rs.53900/- and recieved an exchange value of Rs. 4000/- for my old TV. They were to come and pick up my old TV set the next day[protected] and I was promised the the delivery of my LCD TV on 6-4-2009 between 3:00p.m.-5:00 p.m. Accordingly they came and picked up my...

Big Bazaar is a company that is continously cheating customers.They are always giving less discounts in some products than what they advertise.They also charge more prices than MRP in some products.It is time that we Indian customers raise our voices against such big lies propagated by these companies...