Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

I HAVE PURCHASED ONE KORYO AC FROM NOIDA BIG BAZAAR ON 25TH APR'08. INSPITE OF REPETITIVE REQUESTS / COMPLAINTS MY AC IS STILL NOT INSTALLED.

THEY HAVE JUST FIXED THE WALL UNIT AND KEPT THE MACHINE OUTSIDE. THEY SUPPLIED THE STABLISER JUST 2 DAYS BACK I.E. ON 9TH MAY'08. IT IS ALREADY 18 DAYS OVER AND MY AC IS STILL NOT OPERATIONAL.

THIER PERSON HAS ALREADY CHARGED 1000 Rs. INSTALLATION CHARGES FROM...

Poor Quality of the product
Hi I had purchased this queen size bed worth RS 18, 500 about 1 month back.2 days after its purchase I had noticed a crack present in one of the planks on the beds base.I asked for a replacement.They got the plank removed and replaced it after complaining consistently for 3 days.Now again there is another problem with the bed.another of its MDF planks does not fit well and its breaking.It difficult even...

I am writing this complaint towards HomeTown, Marathahalli, Bangalore.

I had booked a washing machine "LG TROM - 7.5 kgs - Rs. 25, 373" on the 4th of April 2008. I was asked to pay a heavy advance amount of Rs.10, 000 as advance towards booking the same. I was promised to the product will be delivered within a week. It has been more then a month now. I have called the store several times every week since, and I get...

I went to BIG BAZAAR and I found out one big display... GET 20% OFF* ON ALL DAILY ESSENTIALS AT FOOD BAZAAR on purchases worth Rs.500/- of Apparel, House hold Items and furniture... But what it is in actual? The said 20% discount is getting calculated to the extent of 20% of the purchases of Apparel, House hold Items and furniture. For example if you buy Apparel, House hold Items and furniture worth Rs 500/- u r entitled for discount of Rs.100/-...

I ordered the black colored sofa cum bed to Hometown on 26th apr 2008. Delivery was scheduled on 28th apr. On the scheduled date they delivered the sofa, when delivery guys started opening the packing, to our surpsried the sofa color has changed to what we order. Sofa was of cream color.
After 3-4 phone calls to concerned person, they promised me that they will replace the sofa within 2 days. They also asked to mention this problem...

hi,
I had placed an order with Future bazaar for nokia 2360 c mobile phone on april 3rd.the website claims delivery in a week. till date 29 april i have not recd the product.On writing to them, the co. says the lead time for mobile phone is 3 weeks. now it is more thn 3 weeks .i keep sending them remainder mails and i have not recd any reply from them.They were prompt in deducting the money from my account rs 3500/- on apr 3rd itself.br...

I have booked order from http://www.futurebazaar.com on 01-Apr-08(order number-[protected]) and on 14-Apr-08 when contacted they have logged a complaint[protected] to know the status. After 4 days they informed me product is not available after 18 days.

After again approaching me & insisted for same product, they have taken their own assumption & canceled my order.

If Futurebazaar is not able to arrange...

hi,

I purchased a gas burner (Servo flame) from Big bazaar - OLD MADRAS road bangalore a month ago. but from the time i started using it it makes a sudden huge noise. I called big bazaar and they asked me to contact Servo flame, when i asked them to give the phone number they didn't have it.

Big bazaar is really pathetic when providing such service.

I BELIEVE THIS ISSUE SHOULD BE TAKEN SERIOUSLY...

I have bought one mixer grinder and gas stove in a combo offer from Big Bazar chennai.
The mixer grinder was not working properly in just two months of time and i approached the customer care.
The didn't even replied properly didn't care about the complaint. They said this is the free product with the Gas stove and can't be repaired.

No one is there to attend the problem and receive the complaints....

I bought furniture set from Hometown on Saturday 5th April for Rs27000/- and paid the amount thru Credit card. On reaching home I realised that the furniture is big and can not be accomodated in my house and hence I called Customer care number to cancel the order and check the process of refunds. It is mentioned in the terms and conditions in Home Town bill that if the amount is Rs. 20000/- then the same will be refunded in either in the...

Hi

Two weeks back I had brough LG full automatic Washing machine from Big Bazar Hebar branch. the product was delivered in bad condition looks like it is demo peice kept for display in Big Bazar. during delivery the product is so badly packed it does not even look like a new one.

I called asked big bazar about it, the person-in-charge every day he tell one story.. about delivery boy, product is not available,...

Sir/Madam

I have book the order at future bazaar on 29 feb 08 of sensei mp3 player's (Qty-3) also we have droped the cheque of Rs.2997/- on 1st march and the same was clear from Ac on 2nd march. The cheque was given in the account of[protected] which was belng to Future Bazaar, the cheque was droped at HDFC bank.

As per the Future Bazaar marketing excective they have confirm that product will be get...

Hi,

I had the most horrid time with futurebazaar.com. I had ordered for a Sony Vaio laptop from the website. The price listed in the website was Rs. 48, 000 and they were offering a fat discount of Rs. 7000 on it. I jumped on it, and paid using my credit card. That was 12 days back. Thats was Mar-16th.

[1] The website claims a 7-day delivery guarantee and it was only when i called the customer service cell did...

I had booked some materials at home solutions Bangalore, till i made complete payments these call centre kept on calling to make the balance payments so that the material be delivered, but the moment we made our payaments., nobody bothered to take any responsibility. after a gr8 hue and cry they delivered, but again there was a big drama to fix, they speak about big procedures but nothing is organised with these guys. Till date they hv not...

My wife had gone to purchse monthly household items in Big Bazzar, Ambi Mall, Gurgaon on 01.03.2008.She purchased table napkins with MRP Rs. 22/-.It was also mentioned n the offer in store that Buy one and get one free.But she was charged @60 per napkin pack which totalled to Rs. 120 for 2 which ideally should have been 2 for Rs. 22/-.Similarly there was an offer of 3 deo sprays at 99/-.But she was charged Rs.99/- for each deo. and a discount...

I purchased Big Bazaar vouchers from FutureBazzar.com.
When i visited big bazaar, after completing the shopping, person on cash counter did not accept the vouchers.

According to him, Vouchers are not activated.

I am following up with Customer care, from last 2 weeks, they are saying it will take 2 more days.

Regards,
Rajiv...

I am sarika. Two months back I bought Bedroom set from Home Town and since then the fixings/ boby parts of the furnitures is coming out and the whole furniture is in bad shape. I have been complaining to the Home Town but the customer care deppt is pathetic. Please help.

sarika
[protected]...

I bought a wrought iron bed from Home Town- which promotes as 'Ab Ghar Banana Kitna Asaan', but tell you friends there is NO POST SALES in HT.

The story starts when I rx the bed, what I found ...the top-moulding broken...so, I talked with their service centre ...that day they assured that things will be done in within 3 working days..but I was the biggest fool who trusted them...it was 16 feb when I raised the...

I am vaibhav s. choramale,purchased sony ericsson w200i
IMEI no.[protected] on 25/01/2008 from big bazaar(lower parel).after 7 days of purchased there found some problem with
joystic,so i went to big bazaar they send me to service centre.
service center say that this mobile is tampered so they will treat
mobile out of warranty.but mobile open first time by service center only then how it can be tampered.i...

ref:cash memo:T14/43962
i have been overcharged by the counter staff for Rs.100. The dress material price says Rs.599, while the counter staff has charged Rs.699. this is not the first time that i have been overcharged by big bazaar. the counter staff keeps goofing up more often than not...