Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Hi,

There is some Great Indian Shopping estival going on in Future Group outlets. Each purchase of Rs 500 gets you 1 point. There are different gifts availble on different points. We bought a Sony Erricsson T700 mobile from Kakare Mall Staples Outlet. We got 23 points on that. In the offer there was one Foce Watches pair available as gift on 25 points. So we made an additional purchase of Rs 1000 from Pune Central to make...

(Just a note before you read my complete story)

To Dear CONSUMERS - here is a small OBVIOUS MESSAGE that you can expect from me now in the form of ATTRACTIVE GIFT - "PLEASE, PLEASE, PLEASE DON'T SHOP AT ANY OF THESE FRAUD FUTURE GROUP OUTLETS TO AVOID GETTING CHEATED AND SPENDING YOUR HARD EARNED MONEY", and please do help me raise voice for all the cheating the Organization does by reading below and posting...

There are schemes at outlet of Big Bazaar which provides you a membership card. These people say that it is a future group and ICICI bank offer through you get few % cash back.Then they collect your data and says that they will provide you a card with in 15 days.
I have applied it twice but have yet not received a card.
I think they just collects the data and sells it.

Kindly never ever provide your details.br...

We bought a mattress of dreamline company the first time vide receipt no 7575. The size was 75 x 60 finding this to be good we bought the second mattress and asked for the same quality as the first, we were supplied a second mettress. This was much thinner and had a white thick cloth around it, preventing the drawer in the bed (captain bed bought from hometown pune) from closing . We have been waiting for a replacement for more than 3 months...

Vide Cash Memo No: T43/40299 dated 1st Jan'09 time 17.48.53 PM
The chat ordered was having a stone of the size of 8mm to 1cm. The matter was brought to the kithen chef who said only sorry for the same. A stone of the size had damaged my tooth and the taste of the evening.

There is no quality check it seems. Such incidences will only berate the joints and make them most unpopular even for recommendations.
br...

Dear Sir/Madam,

I am Kranti from Kharagpur, West Bengal.

I had purchased a Soni Ericsson Mobile Handset (G502) on 23.12.2008 (Tuesday) at 20:20:18 hours from Big Bazaar, Puja Complex, Near Andhra High School, Kharagpur- 721 301. I wanted to exchange it (as per the commitment given on Bill, "Exchange within 7 days") & went to the above outleton 28.12.2008 and without any valid reason they had denied...

Hi,

Big Cheats at Big Bazaar. These people have made it their standard practise to charge an extra percent or two towards all electronic purchases counsumers make using their bank cards whether debit cards or credit cards. Banks issue these cards to consumers as an added benifit for conducting business with them. If Big Bazaar can't realise adequate profits by dealing with consumers who make purchases of electronic items...

My father Sh. David Kerketta resident of "Meena Niwas"Lalpur Peace Road Bye Lane, Behind Holy Cross School, Ranchi had booked 02 Nos. Wardrobe and 02 Nos. Dressing Table, total items costing Rs.33, 600/- only, by paying a booking amount as advance of Rs. 15, 000/- on 27/10/08 from Big Bazaar, Home section, Ranchi. The date of delivery given for the above products was 15/11/08 vide Advance Receipt No. [protected] dated 27/10/08.br...

I bought a bunk bed from BB Banashankari . The product was delivered after 2 days but the carpenter who was supposed to come and assemble did not turn up even after 2 weeks. I am still struggling to get hold of carpenter but the response is quite poor.

The sales man who sold the product keeps on promising dates but only god knows when they will come and assemble my cot.
As far as furniture are concerned, as someone...

Hello,

I bought a Sony GZR8D vide receipt no. 8677 from Home town Pune, I was promised delivery on 17.12.2008. I kept calling them from 17th and was told I will get delivery today everytime. I kept calling them everyday with the same effect. One section manager Mr. Amit Tiwari was never answering the phone and somebody else always took his cell phone and said he was in a meeting. Extremely upset with Hometown service and suggest...

I have purchased, using my Debit Card, some items in Big Bazaar on 6th Dec 08 for the amount Rs.1036.75. during this payment the vendor used a second machine for swiping the card since the first one responding very slowly, the result is the amount deducted twice from my account. But for only one payment I have signed the counter foil for the payment. The transaction details are given below.

Payment date: 6th Dec 08
Payment...

I Booked a COT in BIG BAZAAR VASHI vide Bill dt T19/22316 dt 15th November 2008, Product code : [protected] for Rs 4999/-. Today is Dec 8th and there is no sign of it.

On purchase they promised delivery in weeks time. When I called them on 29th Nov they said they will get back. Later I get a call and ws told that on 3rd Dec (wed) it will delivered positively. On 3rd Dec I reached home at 7PM and while on the way called...

Dear Mr.Biyani,




I am jasreen Singh a lawyer/social worker and a professor by profession.I have been a regular customer of Big Bazaar for the past many years.Every month i do all the grosery shopping from Big Bazaar itself.In delhi my family live in greater kailash but we still go to shop for the household products all the way from GK1 to Sahara Mall gurgaon.presently i'm in Pune and wokring here...

We had purchased Imperia Shoe rack from big bazaar, highland Park, Kolkata. They took 5 days to deliver and another few days to do fitting. On fitting we saw that the product was damaged, so we immediately called the manager there Parimal Shah, who promised to replace it by 28th Oct. Thereafter it has been just a harrowing experience. No response from Mr. Parimal Shah, phone is always off!!! and if we call from some other phone he promptly...

I ordered for a matress along with a writing table on 04 Oct 08 vide dc no 1453 with delivery date as 16th oct 08. afte a lot of calls on 19th oct writing tables were delivered but yet to be installed. The mattress has not arrived todate and every time the concerned at warehouse and mysore road branch Mr Henry give wrong inputs and as a result I have all these days before filing this complaint....

I have purchased a 2 door wardrobe (walnut colour) from Home Solutions store at City Centre, Orchid mall, Mumbai central on 7th Aug 2008. The product was bought under clearance sale and a no warranty stamp was put on the invoice (T5/858). I was not informed of any defect in the product and the reason for sale was said that they were renovating the shop, hence the goods are completely free from any defect.
After the product was installed...

Double Diwali Cash Back Offer - Please do not fall for those banners (or similar banners for new year). read the fine print, it says only for Hometown brands and not for company brands. It is displayed on all floors even where there is Offer, now, this is classic case of Customer fooling.

Fine print - This is the smallest font size I have ever seen for any promotion.

Please do not fall for any offers from Hometown....

On 24th October, I spent 3 hours selecting tiles for my bathrooms. Post my 3 hours, the concerned folks tell me it is out-of-stock. Now, this is called "WASTING CUSTOMER's TIME".

All they have to do is to remove the items that is OUT-OF-STOCK or Let customers know immediately whether items are OUT-OF-STOCK.

When contacted the concerned manager, as expected, Supported their staff only and did not...

I bought a bed with mattress from bigbazaar on 4th of Oct, at the time of payment they told me that it's not in stock and can be deliverd to me on 24th of Oct, when i asked why they require so many days, then got answer that it will come from Bombay, belived on them and placed the order. on 24 th Oct, was very exited to get the bed and mattress as waited for them for almost 20 days. but no luck so called the furniture department on 25th....

We purchased bathroom fittings from Home Town Bangalore on 2 October 2008, Receipt Nos: [protected](Rs 9595/-) and [protected] (19127/-)

After repeated followups items on Receipt No [protected] was delivered on 20 October, though the delivery note, has 8 October as the despatch date. The other items I have no idea when it will be delivered.

It amazing that Hometown NEVER has stock of anything..It always takes...